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4 - 9 years

1 - 5 Lacs

Rajkot

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We refer to an opening for the Outlet Manager / Assistant Outlet Manager (QSR/FOOD) position in our company Theobroma Foods PVT Ltd. to be based in Rajkot, Gujarat. Company Profile: Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent offerings, including brownies, cakes, desserts, chocolates, breads, and savories. From our humble beginnings in 2004, when the first Theobroma pastry store opened its doors at the iconic Cusrow Baug at Colaba Causeway (Mumbai), we've grown to become a Pan-India chain of patisseries with stores in over 20 cities. Our mission is to spread happiness by serving smiles on a plate, and this journey continues as we open Theobroma patisseries across the country. For More Information about the Company: LinkedIn - https://www.linkedin.com/company/theobroma-foods-private-limited/ Website - https://theobroma.in/ Facebook - https://www.facebook.com/theobromaindia/ Instagram - https://www.instagram.com/theobromapatisserie/?hl=en JOB DESCRIPTION: To prepare the long-term plan of managing the restaurant To plan and prepare the calendar for various events and festivals To coordinate daily Front of the House and Back of the House restaurant operations To deliver superior service and maximize customer satisfaction To respond efficiently and accurately to customer complaints To regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Manage restaurants good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses To conduct the survey of similar restaurants for continual betterment in terms of revenue To decide the advertisement and publicity plans for promotion of restaurant To track the ratings of the restaurant on various web portals viz Trip Advisor and to implement the measures for improving the same To work out the rate contracts with corporate customers To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements etc To comply with all health and safety regulations ADMINISTRATIVE JOB DESCRIPTION: To approve leaves of the team members To prepare duty roster of the team members of restaurant To conduct the training for team members as per the training calendar To conduct performance appraisal of the team members To work out increments, promotions, transfers etc of the employees Reporting to: Area Manager & General Manager Outlet Address: 001, Space Odyssey, 150 Feet Ring Rd, near KKV Chowk, Bharatvan Society, Nalanda Society, Rajkot, Gujarat 360001. Shift Time: 6:30 AM to 3:30 PM / 3 PM to 12 PM In that context, please let us know the following: 1. Your interest in working with Theobroma Foods Pvt. Ltd. (Y/N) 2. Present CTC In Lacs per annum (Fixed + Variable separately) 3. Expected CTC in Lacs per annum 4. Detailed CV in Word format (very important). 5. Last 3 months salary slip 6. Notice period. 7. Current Job Location 8. Willingness to be stationed at Rajkot, Gujarat? (Y/N) 9. If you have ever applied to/contacted by any consultant or by Theobroma Foods Pvt. Ltd. f or any positions in their organization. (Y/N). If yes, give details. 10. Kindly inform us of any physical handicap or critical illness, if any, which may affect your work. 11. Please send details of any kind of bond you might have signed with your current organization (for training, non-compete, non-disclosure, etc) Kindly reply to all the questions in the e-mail to take your candidature forward. Please treat this as urgent and reply under the same subject line. Kindly send your updated resume to sujal.patel@theobroma.in Alternatively, you can share it via WhatsApp at 97121 48353.

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2 - 5 years

1 - 4 Lacs

Kolkata

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Have good knowledge of the process, policies and desk top procedures within their engagement Have good knowledge of the Client business area they support Displays a developing understanding of Capgemini, the way we do business, the technologies involved and operational processes & procedures we recommend based on our assets, like DGEM

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1 - 5 years

2 - 4 Lacs

Noida

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Lead and supervise a team of housekeeping staff Train and develop team members on cleaning procedures Vacuum and mop floors regularly Empty trash cans and recycling bins Order and replenish supplies as needed Clean and sanitize high-touch areas Required Candidate profile Proven exp. in a supervisory role within the housekeeping Strong leadership & interpersonal skills Excellent organizational & time management skills Knowledge of cleaning chemicals and equipment

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0 - 1 years

1 - 2 Lacs

Rajkot

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The role entails maintaining office cleanliness and organization, and it encompasses a variety of tasks aimed at facilitating the seamless operation of day-to-day office function.

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2 - 7 years

2 - 2 Lacs

Hyderabad

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Responsible for maintaining cleanliness and organization of hostel rooms, common areas, and facilities, ensuring a comfortable and hygienic environment for guests. Required Candidate profile Previous housekeeping or cleaning experience is a plus. Ability to work independently and efficiently. Good communication skills and a team player. Physically fit to perform cleaning tasks.

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2 - 7 years

4 - 9 Lacs

Gurgaon

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Bachelors degree or graduation Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, interpreting and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: Provide service desk voice support to clients, accurately defining and interpreting issues to design and implement effective resolutions. Manage service desk operations, ensuring world-class system performance and exceptional communication with clients. Maintain deep product knowledge to effectively resolve client issues and provide ongoing support. Collaborate with cross-functional teams to identify and implement process improvements, ensuring optimal service delivery. Stay updated with the latest advancements in service desk management and cloud technology, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Experience in service desk voice support and service desk management. Good To Have Skills:Knowledge of cloud technology and IT operations. Strong communication and interpersonal skills, with the ability to effectively interface with clients and cross-functional teams. Ability to accurately define and interpret client issues, designing and implementing effective resolutions. Experience in managing service desk operations, ensuring world-class system performance and exceptional communication with clients. Additional Information: The candidate should have a minimum of 2 years of experience in service desk management. The ideal candidate will possess a strong educational background in information technology operations or a related field, along with a proven track record of delivering exceptional service desk support. This position is based at our Gurugram office. Qualifications Bachelors degree or graduation

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0 - 2 years

2 - 4 Lacs

Gurgaon

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance. Roles & Responsibilities: Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge. Manage service desk operations, ensuring world-class system performance and exceptional communication with clients. Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge. Collaborate with cross-functional teams to ensure quality and timely issue resolution. Professional & Technical Skills: Must To Have Skills:Service Desk Voice Support, Service Desk Management Good To Have Skills:Knowledge of ITIL framework, Incident Management, Problem Management Strong communication skills, both verbal and written Ability to work in a fast-paced environment and manage multiple priorities Experience with ticketing tools such as ServiceNow or Remedy Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering exceptional service desk support. This position is based at our Gurugram office. Qualifications Bachelor Degree

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2 - 7 years

4 - 9 Lacs

Gurgaon

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Act as the ongoing interface between the client and the system or application. Dedicate to quality and ensure client satisfaction. Collaborate with cross-functional teams to resolve complex issues. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills - Service Desk Voice Support ; awareness of retail and Point of sale (POS) system troubleshooting. Strong understanding of ITIL framework. Experience in troubleshooting and resolving technical issues. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. Qualifications Bachelor Degree

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0 - 5 years

0 - 3 Lacs

Bhopal, Bengaluru, Mumbai (All Areas)

Hybrid

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Role & responsibilities Assist patients with daily living activities (bathing, dressing, feeding). Provide companionship and emotional support. Help with mobility and basic exercises. Maintain hygiene and a safe environment. Monitor and report health concerns to supervisors. Good communication skills in English/Hindi/Marathi Assisting with WheelChair, accompany during outdoor walks Promote mental health in addition to physical health Preferred candidate profile Minimum 10th/12th pass. Basic caregiving training preferred ANM from recognised nursing school and registration of Caregiver with the State nursing council. Compassionate and patient with good communication skills. Prior experience in caregiving is a plus. Prior experience in elder care and/or child care Perks and benefits Variable Bonus Long Term Incentives

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2 - 6 years

4 - 8 Lacs

Udaipur

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Housekeeping Executive Job Name: HousekeepingExecutive Job Role: housekeepingExecutive Industry:Hotel / Restaurant Job Location:Udaipur Experience:06 - 2year Salary:Best in the industry Education :BHM,Diploma(HM) About The Role :: Supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies. Take care of the budget and budget controlling for the department.Plans the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties for housekeeping staff. Schedules employees and assigns extra days off according to occupancy forecast.Responsible for cleanliness, orderliness and appearance of the entire Hotel.Ensure that rooms are made as per company standard.Prepare Annual Housekeeping Budget.Maintain par stock of guest supplies, cleaning supplies, linen and uniform.Organize inventories with Accounts and General Store for linen, uniform and fixed assets.Pay particular attention while organizing pest eradication activities.Develop and implement Housekeeping systems and procedures.Prepare reports for management information.Assist Purchase department in selecting suppliers for items related to Housekeeping.Plan, control and supervise Horticultural activities.Attending and resolving guest complaints.Verification of supplies consignments.Organize on-the job training and evaluate its effectiveness.Approval of the Functional Manual of the department.Recommend recruitment of new personnel.Housekeeping refers to the management of duties and chores involved in the running of a hotel, such as cleaning, cooking, hotel maintenance, shopping and bill pay.A housekeeper is a person employed to manage a hotel, and the domestic staff.

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1 - 2 years

1 - 2 Lacs

Nagpur

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We are looking to hire a hard-working kitchen helper to clean, stock, and maintain the kitchen as well as help with the preparation of meal ingredients.

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2 - 6 years

4 - 8 Lacs

Mumbai

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Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2 - 6 years

4 - 8 Lacs

Pune

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Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2 - 6 years

4 - 8 Lacs

Hyderabad

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Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 - 5 years

0 - 2 Lacs

Kodaikanal

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SUMMARY Job Title: Housekeeping Apprentice Trainee Company: Tamara Leisure Experiences Location: The Tamara Kodai Kodaikanal Job Type: Full-time We are seeking a dedicated individual to fill the position of Housekeeping Apprentice Trainee. The successful candidate should possess a strong enthusiasm for the hospitality sector and a keen interest in advancing their skills within the field. Responsibilities: Assisting in the upkeep of guest rooms and public areas to ensure cleanliness and orderliness Acquiring and applying proper cleaning techniques and protocols Collaborating with the housekeeping team to uphold high cleanliness standards and enhance guest satisfaction Adhering to all safety and sanitation policies and procedures Requirements Requirements: Gender: Male Age: 20-25 years Education: Diploma / Bachelors in Hotel Management Work Hours: 9 hours per day with one weekly off after 6 days of work Salary: 16000/- Accommodation: Provided Meals: Provided Uniform: Supplied Training: Provided Join our team and embark on an exciting career journey in the hospitality industry! Apply now.

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1 - 6 years

1 - 3 Lacs

Idukki, Wayanad

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Either the candidate should have experience in Housekeeping department in any Hotel or Resorts, If you are a fresher, he must have completed and degree or diploma in hospitality background course.

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1 - 3 years

1 - 2 Lacs

Ganganagar

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Nosegay Public School is looking for Computer Operator to join our dynamic team and embark on a rewarding career journey Operating computer systems and ensuring their proper functioning Monitoring the performance of computer systems and identifying potential issues Performing basic maintenance tasks, such as cleaning and organizing computer equipment Troubleshooting hardware and software problems and resolving them in a timely manner Backing up and restoring data as needed Installing and configuring software and hardware components

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2 - 7 years

4 - 9 Lacs

Gurgaon

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree German Language proficient with B2 level certification Summary:Candidate should be German Language proficient with minimum of B2 level certificationAs an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Candidate should be German Language proficient with minimum of B2 level certification- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide efficient and effective service desk support to clients.- Troubleshoot and resolve technical issues reported by clients.- Document all support activities and solutions for future reference.- Collaborate with team members to enhance service desk processes.- Stay updated on the latest technologies and trends in service desk management. Professional & Technical Skills:- Candidate should be German Language proficient with minimum of B2 level certification- Must To Have Skills:Proficiency in Service Desk Management.- Strong understanding of IT service management principles.- Experience in handling service desk voice support.- Knowledge of ITIL framework and best practices.- Good To Have Skills:Experience with Service Desk Voice Support. Additional Information:- The candidate should have a minimum of 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A Bachelor's Degree is required. German Language proficient with B2 level certification. Qualifications Bachelor Degree German Language proficient with B2 level certification

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2 - 7 years

4 - 9 Lacs

Gurgaon

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : Bachelor Degree Proficiency in Spanish Language Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Act as the ongoing interface between the client and the system or application. Dedicate to quality and ensure client satisfaction. Collaborate with cross-functional teams to resolve complex issues. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of ITIL framework. Experience in troubleshooting and resolving technical issues. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. Qualifications Bachelor Degree

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4 - 6 years

3 - 4 Lacs

Gurgaon

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1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA

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2 - 7 years

2 - 3 Lacs

Mohali, Chandigarh

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Fortis Hospital Mohali is hiring Female Housekeeping Supervisor interested candidates can share resume at baljinder.singh@fortishealthcare.com

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2 - 5 years

4 - 5 Lacs

Chennai

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Experience in housekeeping or facility management. Strong leadership and team management skills. Attention to detail and commitment to cleanliness. Ability to work in a fast-paced environment. Knowledge of housekeeping equipment and cleaning products

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0 - 2 years

2 - 5 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Voice Support Good to have skills : Service Desk Management Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As a Service Desk Voice Support, you will be responsible for providing technical support to clients via phone, email, or chat. Your typical day will involve troubleshooting technical issues, providing solutions, and ensuring customer satisfaction. Roles & Responsibilities: Provide technical support to clients via phone, email, or chat. Troubleshoot technical issues and provide solutions. Ensure customer satisfaction by resolving issues in a timely and efficient manner. Escalate complex issues to the appropriate team or individual for resolution. Maintain accurate records of customer interactions and technical issues. Professional & Technical Skills: Must To Have Skills:Strong communication skills and customer service orientation. Good To Have Skills:Service Desk Management. Experience in providing technical support to clients via phone, email, or chat. Familiarity with ITIL processes and procedures. Ability to troubleshoot technical issues and provide solutions. Strong problem-solving skills and attention to detail. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Voice Support. The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering exceptional customer service. This position is based at our Bengaluru office. Qualification Bachelor Degree

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0 - 2 years

2 - 5 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : bachelor degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Act as the ongoing interface between the client and the system or application. Dedicate to quality and ensure client satisfaction. Collaborate with cross-functional teams to resolve complex issues. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of ITIL framework. Experience in troubleshooting and resolving technical issues. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. The JOB FAMILY and PROJECT ROLE information are not for candidate's experience. This position is based at our Bengaluru office. Qualification bachelor degree

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2 - 7 years

4 - 9 Lacs

Bengaluru

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Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : Bachelors degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Act as the ongoing interface between the client and the system or application. Dedicate to quality and ensure client satisfaction. Collaborate with cross-functional teams to resolve complex issues. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of ITIL framework. Experience in incident management, problem management, and change management. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. The JOB FAMILY and PROJECT ROLE information are not for candidate's experience. This position is based at our Bengaluru office. Qualifications Bachelors degree

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