138 Classroom Training Jobs - Page 3

We are looking for a motivated and process-driven Inside Sales Trainer to lead training and quality audit initiatives for our inside sales team at the Meerut location. This dual-role position is responsible for delivering structured sales training and conducting quality assessments to ensure performance excellence and compliance with internal standards. The candidate will play a key role in onboarding, upskilling, and monitoring the effectiveness of the inside sales team, reporting directly to the Learning & Development Head . Key Responsibilities: Training & Development: Conduct comprehensive onboarding training for new inside sales hires. Design and deliver ongoing training modules to improve product knowledge, communication, objection handling, and closing techniques. Organize role-plays, practical scenarios, and feedback sessions to reinforce learning. Develop training materials, SOPs, and digital content aligned with business objectives. Coordinate with the central L&D team to ensure alignment with national training standards. Who can deliver NHIT, OJT, Refresher, Quality Parameter, 0-30 Day performance Quality Audit & Compliance: Monitor sales calls and CRM activity to ensure adherence to process, communication standards, and compliance. Evaluate and score calls using standard quality frameworks. Identify performance and behavior gaps through audits and provide feedback to the concerned sales executives and their managers. Submit weekly/monthly audit reports with actionable insights and recommendations. Conduct one-on-one coaching sessions based on audit findings to drive continuous improvement. Requirements: Any Graduate/MBA 34 years of experience in inside sales training and/or quality assurance, preferably in EdTech, FinTech, BFSI, Digital Sales or Telecom industries. Strong command of sales processes, customer handling, and CRM systems Excellent communication, facilitation, and interpersonal skills. Analytical mindset with a strong attention to detail and process orientation. Ability to work independently while collaborating with central teams for alignment and reporting. SOP and Content Creation as per requirement. Preferred Qualifications: Certification in Sales Training, Quality Assurance, or Instructional Design. Experience using Learning Management Systems (LMS) and call monitoring tools. Fluency in both English and Hindi (spoken and written) is preferred for the Meerut region. What We Offer: A structured career path with learning and development opportunities. On role Job opportunity Opportunity to directly impact sales performance and team capability. A supportive environment with collaboration across central and regional teams.

We are looking for a skilled Regional L&D Manager to lead our training centre operations in Ranchi. The ideal candidate will have 3 to 8 years of experience and be responsible for managing the daily activities of the training centre, ensuring seamless execution of training programs, and collaborating with regional stakeholders to design and implement effective learning journeys. Roles and Responsibility Independently manage the operational aspects of the training centre in your respective region. Develop and deliver pre- and post-recruitment orientation programs for freshers, loan officers, branch managers, and area managers. Conduct monthly induction and refresher sessions on products, processes, policies, and behavioral training. Identify training needs, conduct assessments, build capabilities, and address qualitative business aspects, including compliance, audit, CRM, and sales pitch targeting. Train loan disbursement processes, documentation, delinquency management, and IT systems and applications. Collaborate with regional stakeholders to socialize learning journeys and measure learning effectiveness through periodic interventions and assessments. Conduct classroom training through LMS, maintain and capture all training details in LMS, and report to HO and stakeholders. Publish monthly training dashboards and visit branches for location-based training. Handle reward and recognition programs. Job Minimum 3 years of experience as a regional trainer. Familiarity with microfinance business models, processes, policies, and products. Good understanding of technology and automation in the microfinance industry. Postgraduate or graduate degree in any discipline. Experience in managing training centres operations and leading teams. Knowledge of MFI/microfinance industry trends and best practices.

We are looking for a skilled professional with 3 to 8 years of experience to join our team as an Assistant Manager - L&D in Visakhapatnam. The ideal candidate will have a strong background in training and development, with excellent communication and interpersonal skills. Roles and Responsibility Independently manage the operational activities of the training centre in your respective region. Conduct pre and post-recruitment orientation programs for freshers, loan officers, branch managers, and area managers. Develop and implement monthly induction and refresher programs on products, processes, policies, and behavioral training. Identify training needs, conduct assessments, build capabilities, and address qualitative aspects of business, process, compliance, audit, CRM, and sales pitch. Train loan disbursement processes, documentation, and delinquency management. Collaborate with regional stakeholders to socialize learning journeys and measure learning effectiveness through periodic interventions and assessments. Conduct classroom training through LMS, maintain and capture all training details in LMS, and report to HO and stakeholders. Publish monthly training dashboards and visit branches for location-based training. Implement reward and recognition programs. Job Minimum 3 years of experience in training and development, preferably in the microfinance industry. Strong understanding of microfinance business models, processes, policies, and products. Excellent communication, interpersonal, and presentation skills. Ability to work independently and collaboratively as part of a team. Familiarity with IT systems and applications, including different APIs. Well-versed in MFI/microfinance industry trends and developments. Post Graduate/Graduate in any discipline. Additional Info The selected candidate will be responsible for publishing monthly training dashboards and visiting branches for location-based training.

Apply Now Job Title Trainer II Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Role And Key Responsibilities Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities Accountable for achieving individual training performance metrics Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients May support the Instructional Design team in designing and developing training materials for various instructional delivery methods including, computer-based training, interactive classroom training and written job aids Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation Recommend curriculum modifications to Training Manager/Supervisor based on internal customer feedback and/or Training Needs Analysis Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures Key Skills And Knowledge 4 years of related Banking experience in any voice, non-voice process Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc ) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop good relationships 2 years total experience + 1 year experience in the BFSI domain Educational Qualification: Bachelors degree Disclaimer: - 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ?recruitment, ?processingor any other kind of fees in exchange for offer letters from Concentrix Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities ' Location: IND Gurugram RMZ Infinity, Plot No 15, Phase IV, Udyog Vihar Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainee's performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Require to travel for 15-20 days in a month in mentioned and nearby locations. Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English, Hindi. Qualifications Training Needs Analysis and New Hire Training skills Presentation and Analytical Skills Strong Communication skills Experience in instructional design and training methodologies Ability to assess training effectiveness and adapt training programs accordingly Strong organizational and time-management skills Previous experience in the insurance or financial services industry is a plus Share my CV and some details via WhatsApp as requested. You can reach me at 9934827654. Here are my details: Name: [Your Name] Email Address: [Your Email Address] Experience: [Your Experience] Current CTC: [Your Current CTC] Location: [Your Location] Current Company: [Your Current Company] Language: [Language] Notice Period: [Your Notice Period] I have also sent my CV to sumankumari1@policybazaar.com.

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainee's performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Require to travel for 15-20 days in a month in Kolkata and nearby locations. Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English, Hindi. Qualifications Training Needs Analysis and New Hire Training skills Presentation and Analytical Skills Strong Communication skills Experience in instructional design and training methodologies Ability to assess training effectiveness and adapt training programs accordingly Strong organizational and time-management skills Previous experience in the insurance or financial services industry is a plus Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainee's performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Require to travel for 15-20 days in a month in Kolkata and nearby locations. Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English, Hindi. Qualifications Training Needs Analysis and New Hire Training skills Presentation and Analytical Skills Strong Communication skills Experience in instructional design and training methodologies Ability to assess training effectiveness and adapt training programs accordingly Strong organizational and time-management skills Previous experience in the insurance or financial services industry is a plus Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainee's performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Require to travel for 15-20 days in a month in Kolkata and nearby locations. Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English, Hindi. Qualifications Training Needs Analysis and New Hire Training skills Presentation and Analytical Skills Strong Communication skills Experience in instructional design and training methodologies Ability to assess training effectiveness and adapt training programs accordingly Strong organizational and time-management skills Previous experience in the insurance or financial services industry is a plus Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve the productivity. Coordinate training schedule, set up, creation of training materials and follow-up Training new employees in areas including sales training, product knowledge, customer communications and internal systems Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainee's performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc. Require to travel for 15-20 days in a month in Kolkata and nearby locations. Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English, Hindi. Qualifications Training Needs Analysis and New Hire Training skills Presentation and Analytical Skills Strong Communication skills Experience in instructional design and training methodologies Ability to assess training effectiveness and adapt training programs accordingly Strong organizational and time-management skills Previous experience in the insurance or financial services industry is a plus Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

We are Hiring a Zonal Trainer - Product & Sales Training for a leading Consumer Appliance Brand. Education: Minimum Graduate - Should have completed a 3 or 4 Years Full Time Regular Course Location: Bengaluru Person will be handling entire Karnataka State Requirements: Minimum of 9 years of Sales & Product training experience (Sales or training experience in Home Appliances retail will be an added advantage) Proficiency in MS Word, Excel, and PowerPoint. Strong understanding of sales processes and product knowledge Excellent presentation and communication skills Ability to work independently and as part of a team Willingness to travel within the assigned zone Proficiency in Kannada, English and Hindi is mandatory. Job Summary: The candidate will be responsible for delivering comprehensive product and sales training to our regional frontline sales teams. This role requires a dynamic individual with excellent communication skills and a proven track record in training and development. Key Responsibilities: Training Need Identification & Training Content Development Identify training needs for the zone/branch and plan training content and programs accordingly. Benchmark products and features with competition and develop comparison videos/presentations for training along with FAQs to enhance the teams abilities to demonstrate own product advantages. Study sales pitches and demo skills used by competitors and other sectors to incorporate best practices. Retail Coach Development Conduct continuous and regular training & store level coaching for Retails Coaches / Team Leaders (who lead a team of 30-35 secondary sales force) to equip them to train their team at the sales counters. Training Delivery Prepare monthly training calendars for branches in consultation with branch offices and ensure execution as per plan (around 14-18 days of training delivery including out-of-station training). Travel to markets regularly (around 10-15 days a month out-of-station travel required) to oversee knowledge transfer at the ground level and provide handholding to Retail Coaches / Team Leaders. Conduct tests, quizzes, and role plays for the secondary sales force during every market visit. Collect feedback from the market and continuously improve the training content. Administration and Reporting Manage training delivery and execution in consultation with branch offices. Manage zone-level training reports and share them with all parties concerned.

Python training sessions, both online and offline maintain training materials assignment quizzes and documentation real-time projects including design Track student progress Evaluate and grade assignments NumPy Pandas Matplotlib

Key Skills: Communication Skills: Voice and AccentTraining Delivery, Excellent communication skills, Excellent Facilitation/training skills Skills: Coaching and Feedback Skills: Proficient in MS Excel Skills: Content Development Skills: Instructional Design Skills (a good-to-have skill) Responsibilities: Deliver monthly Language, Voice and Accent classroom training, support business through daily audits and floor activity by working closing with the team and business requestors. Reporting and tracking training effectiveness, project effectiveness Interviewing new hires Regular and continuous touch base with floor and trainees to map improvement

• Provide product sales and selling skills at new dealerships, by classroom and OJT .Refresh product sales & selling skills at existing dealerships • Deliver new product launch sales training Install sales process, including digital tools Required Candidate profile Required Total Experience - 2 - 5 years, as automobile sales trainer mandatory. Candidates should be open for travelling for 20 to 22 days.

• Provide product sales and selling skills at new dealerships, by classroom and OJT .Refresh product sales & selling skills at existing dealerships • Deliver new product launch sales training Install sales process, including digital tools Required Candidate profile Required Total Experience - 2 - 5 years, as automobile sales trainer mandatory. Candidates should be open for travelling for 20 to 22 days.

Role We are looking for a creative and detail-oriented Content Writer to develop age-appropriate educational content for pre-primary learners. The ideal candidate will have a passion for early childhood education and a flair for writing engaging, curriculum-aligned content across multiple formats stories, activities, lesson plans, scripts, and more. Please mail resume to babitha.sakethram@curioused.ai Requirements / Mush have Teaching experience in a preschool setting. Create developmentally appropriate learning materials for pre primary children. Must have Phonics teaching knowledge and Curriculum Development experience Write scripts, worksheets, stories, and interactive content aligned with EYFS, Montessori, or other early childhood frameworks. Be a subject matter experts to bring content to life. Adapt content for digital delivery (apps, videos, interactive formats). Conduct research to ensure content accuracy and pedagogical value. Experience with phonics-based content, storyboarding, or game-based learning. Knowledge of global curricula (e.g., EYFS, CBSE, IB PYP, etc.) Bachelors degree English, Child Psychology, or related field. Strong understanding of early childhood learning principles. Excellent writing, editing, and storytelling skills. Prior experience in early years content creation is a strong plus. Creative mindset with attention to detail. Familiarity with digital platforms, e-learning tools, or educational apps is a bonus.

At NxtWave, as an SDI, you will be focusing on software development and training the students in DSA. You will be spending half of your time on teaching and the remaining half on development. Skills Excellent presentation and communication skills. Should be able to explain complex subjects clearly and interestingly. Any teaching or mentorship experience is an added advantage. Strong proficiency in Data Structures and Algorithms. Should have a problem-solving and solution-seeking mindset. Be open to receiving feedback and improving upon it. Driven by ownership, hustle, and delivery. Responsibilities Deliver engaging and comprehensive in-person classroom training on Data Structures and Algorithms, ensuring students grasp key concepts and can apply them effectively. Develop and refine curriculum materials and final deliverables, incorporating the latest industry trends and feedback to enhance the learning experience. Review and ensure the accuracy and quality of all deliverables, maintaining high standards and consistency across all educational content. Design, develop, and deploy new features that enhance the functionality and user experience of our software applications. Build internal tools to streamline development processes, improve productivity, and support other teams.

Here is the job description Job Title: Automobile Sales Trainer Location: Chennai, Bengaluru Department: Training Note: Candidates who can speak Kannada, Telegu, Tamil and Malayalam should apply for this position only. You can directly call at 8447700751 or email your resume at sidkumar@flexymanagers.com Roles and Responsibilities: - Provide product sales and selling skills at new dealerships, by classroom and OJT. Refresh product sales & selling skills at existing dealerships. Deliver new product launch sales training Install sales process, including digital tools. Maintain dealer sales team database and training records. Mandatory: Required Total Experience - 2 - 5 years, as automobile sales trainer mandatory. Candidates should be open for travelling for 20 to 22 days. Languages should know - Kannada, Telegu, English for Bengaluru. Languages should know - Tamil, Malayalam, English for Chennai. Educational Qualifications Graduate or above. Preferably Engineering graduate or diploma.

Job Description Process Trainer - Insurance Location Mumbai (West Malad) - Malayalam 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in Malayalam Candidate should be comfortable working from office 6days - Mumbai - Infinity Tower Mindspace, 1-B, Zakeria Rd, behind Lakozy Toyota showroom, Malad, Rajan Pada, Ekta Nagar, Malad West, Mumbai, Maharashtra 400064, IndiaRole & responsibilities.

Job Description Process Trainer - Insurance Location Mumbai (West Malad) - Malayalam 6 Days Working Job Responsibilities Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling skills, soft skills, objection handling) to Associate Sales Consultants, Team Leaders and Asst. Sales Managers Assist in delivery of on-going training programs Evaluate training and report on trainees Reviewing trainings performances and preparing participants score sheets Arrange for follow-up training, or report following training sessions Timely & constructive feedback and counselling of the trainees Maintain detailed records of workshops conducted, participant lists, feedback, follow up activities etc Desired Skills: Required from a training background Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring. Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching Ability to communicate and resolve issues that affect Performance Criteria Ability to handle escalations from employees Ability to escalate issues to their supervisor or other internal departments Demonstrated language fluency in English Candidate should be comfortable working from office 6days - Gurugram - Plot 119 Policybazaar Corporate Office Sector 44, Gurugram

Deliver New hire, up-skill or continuous education training courses Min 1 years experience as V&A Trainer / Communication trainer (International BPO) on papers Excellent communication skills Should have V&A training exp Flexible with US Shifts Required Candidate profile Should be comfortable taking calls and monitoring Should have V&A training exp New hire training Class room training Exp on Throughput, TNI ,TNA ,FPA , Mock calls Prefer Immediate joiner

Apply Now. Job Title. Manager II Training. Job Description. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.. Role And Key Responsibilities. Responsible for managing the training function End to End for multiple LOBs / Sites / Locations within the process. Plan, observe and ensure Trainer Development using effective methods such as classroom training, observations, demonstrations, on-the-job training, meetings, mentoring and workshops. Aligning Trainers’ roster weekly to provide maximum coverage for tasks such as New Hires transaction monitoring, coaching completion and Refresher Trainings. Assess Trainers’ facilitation skills during classroom training sessions and provide feedback. Govern Trainer calibration sessions on product knowledge. Supervise training team through regular team reviews on performance (such as upskilling targets, throughput, first pass, refresher training coverage). Conduct monthly one-on-one feedback sessions with Trainers. Manage new hire and team’s early warning system and retention. Support trainers during Nesting phase and ensure all the activities are performed as per the standard process and procedure. Drive monthly knowledge checks and refresher training completion basis TNA (training need analysis) and publish refresher completion reports with pre / post performance to show any improvement. Collect Data and perform analysis and RCA on metrics and publish reports accordingly. Training Performance Management. Training Reporting and Analysis. Process Improvement Projects. Engage self and team members in learning / upskilling, create succession plans and ensure continuous development of team members. Key Skills And Knowledge. Knows, understands, and appropriately applies technical / soft skills, methods and processes required for the role.. Keeps current with new and (or) updated program information, trends, and development in the field. Must be a confident communicator and presenter.. Strong writing, editing and professional publishing skills are essential, including ability to present concepts verbally.. Ability to facilitate classroom training sessions. Ability to engage participants while in training. Ability to ask the right questions to gauge learners / participants. Ability to present information using MS Word, PPT, Excel. Ability to coach individuals to bring positivity and motivate to perform even better. Embed Concentrix culture through coaching / mentoring. Ability to interpret and analyze data and read inferences for planning and decision-making purposes. Educational qualification: Graduation. Disclaimer: -. 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'. Location:. IND Hyderabad Unit No. 601 6th Flr Maximus Building 2A Mindspace. Language Requirements. Time Type:. Full time. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. Apply Now. Show more Show less

Dear Aspirants, Greeting from Sagility!! Immediate hiring for AM-Process Training in Bangalore-Work from office Job description: Role and Responsibilities The resource would be part of a dynamic team. Would be working with the other members of the training, operations and the quality teams to manage conduct of new hire training, while also being responsible for the quality performance of the newly trained resources by planning and executing various interventions during the on the job training phase. An approximate list of responsibilities is appended below (but not limited to): Should have experience working in Claims, PB, PDM & Credentialing Managing attrition and ensuring the batch throughput is as per the business targets and maintain healthy first pass yield (as per defined targets) Managing batch productivity & batch quality till the 90 days post classroom training Establishing and leading a review cadence, create performance benchmarks to measure and report to management Managing & working with clients, internal teams to drive content updation, effectiveness and availability Identifying and managing stakeholders by establishing requirements, performance reviews, collating feedback and drafting improvement plans where necessary Investing a substantial amount of time into self & team/ people development, by way of upskilling, cross skilling and formalized individual development plans Initiating or being a part of major improvement initiatives towards betterment of training practices, measurement and overall process improvement Leading a team of trainers & master trainers towards achieving laid down team goals & objectives Responsible for driving constant content review, analysis and improvements where necessary Implementing cost control through optimization of resources such as trainer availability, batch handover timelines, return on investment etc. Qualifications and Education Requirements Any graduate can apply for this position, however, should have a minimum of 5 years of U.S. Healthcare experience either in the Payor or Provider line of business, in a similar position (with people management being a key KRA). Two Way Cab will be provided. Interested candidates can share their profile to below mentioned mail ID. anitha.c@sagilityhealth.com Thanks & Regards, TA Team Sagility

Role : KYC Officer We are seeking a meticulous and organized KYC Officer to join our compliance team. The ideal candidate will be responsible for verifying and onboarding both customers and suppliers, ensuring full adherence to national and international compliance regulations. This role is critical to maintaining ethical trading practices, managing third-party risks, and ensuring documentation is audit-ready for domestic and cross-border operations. Role & responsibilities Know Your Customer (KYC): Perform due diligence on domestic and international buyers, distributors, and clients. Verify individual and business documents: PAN, Aadhaar, GSTIN, CIN, IEC (Import Export Code), passports, etc. Screen clients against sanction lists (OFAC, UN, EU, RBI defaulters). Conduct risk profiling based on geography, payment method, and trade history. Maintain updated records and follow up for Re-KYC as per policy. Know Your Supplier (KYS): Conduct onboarding checks for raw material suppliers, packaging vendors, and logistics partners. Review and verify business licenses, GST certificates, FSSAI (if applicable), factory registration, and company background. Identify potential risks in the supply chain (e.g., blacklisting, regulatory violations, financial instability). Ensure alignment with internal procurement and sourcing SOPs. Documentation & Reporting: Ensure all KYC/KYS data is securely stored and easily retrievable for audits. Coordinate with procurement, legal, logistics, and export documentation teams. Assist in maintaining compliance logs and preparing internal reports. Support any regulatory or third-party audits related to due diligence. Preferred candidate profile Bachelors degree in Commerce, Business, Law, or related fields. 2-5 years of experience in KYC, supplier onboarding, trade compliance, or risk. Understanding of Indian documentation requirements: PAN, GST, IEC, FSSAI, Udyam, etc. Familiarity with compliance frameworks related to import/export, FEMA, or FSSAI is a plus. Knowledge of AML screening tools is an advantage (World Check, LexisNexis, etc.) Bonus/Preferred Mandatory experience in international trade (any industry). Experience in Agri-commodities, food products, or FMCG is an added advantage. Awareness of international compliance norms (sanctioned entities, dual-use goods). Understanding of logistics documents (Invoice, BL, COA, COO, etc.). Soft Skills High attention to detail. Strong communication skill for cross-border coordination. Ability to work independently and multitasking.

Key Responsibilities: Training Delivery & Facilitation: Conduct new hire training (NHT) and ongoing refresher training for sales agents in the donation process. Develop and deliver engaging, interactive, and practical training sessions that improve agents' communication, persuasion, and sales skills. Train agents on handling objections, and building trust with potential donors. Ensure training aligns with business objectives, sales targets, and compliance guidelines. Conduct role-plays, mock calls, and live call assessments to enhance agent confidence and performance. Reporting & Continuous Improvement: Track training effectiveness through KPIs such as sales performance, retention, and quality scores. Provide regular reports and feedback to management on training outcomes and agent readiness. Qualifications & : Experience1 + years of training experience in BPO sales, or telesales. Sales ExpertiseStrong understanding of sales techniques, and call handling. Communication Skills: Excellent verbal, written, and interpersonal skills. Training & CoachingExperience in classroom training, coaching, and performance monitoring. Tech SavvyComfortable with CRM software, call monitoring tools, and reporting dashboards. date time teachback personal round of interview

Dear Aspirants, Greeting from Sagility!!.. Huge hiring for Process Trainers.. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understanding of the Trainer role and must have Proven Coaching abilities Should have strong exposure on TNA/TNI Experience in creating and developing training content such as modules and process SOPs Mandatory Skills: Ideal candidature should have over all 4+ years of experience. Mandatory experience as process trainer on paper should be from the background of international Voice. Desired profile: Excellent communication, presentation, and interpersonal skills. Proven ability to build and maintain strong and effective customer and internal relationships Well versed in Soft Skills and training methodologies Knowledge of US culture Solid knowledge of the latest corporate training techniques Client Management skills Good with MS Office (Excel, Word & Power point) Excellent time management and organizational skills Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment Qualifications and Education and Mandatory Requirements: Bachelor's degree is must. Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks Excellent facilitation, coaching (both in the virtual and F2F environment) Should have good exposure on MS Excel, word and PowerPoint Should have excellent English communication skills and facility skills Should be flexible to work in the shifts. Two Way Cab. Looking for Immediate joiners. Interested candidates can share their profile to below mentioned mail ID. seema.madhavi@sagilityhealth.com Contact No:8639685017 Thanks & Regards, TA Team Sagility