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2.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Role & responsibilities: : >> Structure on-boarding training requirements, Pre Process, Process, customer Visits etc >>Ensure all new employees go through the defined new hire learning path for their respective roles in the account >>Participate & Lead the KA and KT activities for the transition account and work with the client and stakeholders to Ensure that processes knowledge is documented and transferred to the operations team >>Support new hires during OJT and go-live >>Manage/provide refresher and remedial training for existing employees >>Maintain trainee data and information in the central repository to Ensure audit readiness >>Generate training reports from time to time >>provide feedback and coaching to analysts on the floor >>Analyse training need for employees, single point of contact for the account for any training requirements >>responsible for adhering to training guidelines defined by the BU training Function >>responsible to work with operations to bridge gaps during training >>provide pro-active training intervention / guidance to leadership targeting metric / business impact Preferred candidate profile : >>Exposure to Geographical Information System(GIS) knowledge >>Must have good experience in MS-Word, Excel and Presentations or similar tools >>Proficient with MS-Office (Word, Excel, power point) >>Should be acquainted with the communication nuances of the local audience possible kinds of errors that one would expect in the location >>Excellent spoken and written Communication Skills. Has to have a good understanding of functional Grammar and MTI >>Needs to have strong training ability >>Good rapport building skills, extremely methodical and organized >>Feedback and Coaching skills >>Good analytical ability >>Good reading / learning, researching Skills >>Demonstrated Customer Service Skills
Posted 2 weeks ago
6.0 - 9.0 years
4 - 9 Lacs
Hyderabad
Work from Office
Job Summary NIAT is seeking a highly experienced and dynamic Lead English Language & Communication Skills Instructor to oversee and elevate the quality of English language and communication training across all our campuses nationwide. Based out of our Hyderabad campus, the successful candidate will be responsible for coordinating with instructors at various locations, ensuring consistent training quality, and spearheading the effective implementation and upskilling of our training team on new courses or workshops designed by our content team . This role requires a blend of strong leadership, excellent communication skills, and deep expertise in English language education, particularly within a technical education context. Qualifications Master's degree in English Language Teaching (ELT), Applied Linguistics, English Literature, Communication Studies, or a related field. A Ph.D. is a plus. Minimum of 6 years of progressive experience in English language training, with at least 3 years in a leadership, coordination, or senior training role , preferably within an educational institution. Proven experience in designing and delivering instructor development programs and workshops . Demonstrated expertise in curriculum implementation and quality assurance in English language education. Strong understanding of various English language teaching methodologies and their application in a diverse learning environment. Experience with English for Specific Purposes (ESP), particularly technical English or business English, is highly desirable. Excellent interpersonal, communication (written and verbal), and presentation skills. Ability to work independently, manage multiple priorities, and lead a team effectively. Willingness to travel frequently to various NIAT campuses nationwide as required for quality audits and instructor development. Proficiency in using technology for teaching and learning (e.g., Learning Management Systems, online collaboration tools, virtual classrooms). Preferred Skills Certification in TESOL/TEFL/CELTA or equivalent. Experience working in a technology-focused educational environment, specifically with engineering or IT students. Familiarity with the Indian higher education landscape and student needs. Department: English Language & Communication Skills Company: NxtWave Institute of Advanced Technology (NIAT) Location: Hyderabad, Telangana, India Working Days: 6 Days a week (Sunday Off) Budget :- 8 to 10 LPA
Posted 2 weeks ago
2.0 - 5.0 years
5 - 7 Lacs
Gurugram
Work from Office
Role & responsibilities Hi Folks, PFA is the JD for Foundever Formely Known as Sitel Is Hiring Communication Trainer for Gurgaon Location. We needs hands on experience with below Train NHT Batches , VNA Trainer ,Grammer , Vowel/Consonant Sounds, IPA, Syllable Stress, Intonation , sentence construction, grammar,parts of speech ,Sound correction ,Accent Neturilization ,Articlutaion Preferred candidate profile Perks and benefits
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Indore, Pune, Mumbai (All Areas)
Work from Office
Job Description Key Responsibilities: Conduct NHT Training- Online & Offline mode Ensuring 100% through put of all NHT Batches Schedule & Conducting Refreshers, Sharpeners for existing employees OJT Handling Maintaining & Managing Training data Maintain class attendance & performance records of agents in training Key Skills: Good communication skills in both verbal & written Ability to understand new business process Presentable, possess good presentation skills and able to deliver any content with ease Coaching & feedback skills required Ability to motivate others to improve their skills Ability to multi-task as and when required Fair knowledge of content creation for product & process trainings Hands on with basic excel to compile training data Ability to work independently Eligibility Any Graduate + relevant experience
Posted 2 weeks ago
2.0 - 7.0 years
2 - 6 Lacs
Vadodara
Work from Office
Interested candidates can share their resume on riddhi.boriwala@vgos.org or connect on 9687657565. Lesson Delivery: Ensure the lesson plan prepared is followed along with the mentioned resources and activities. Ensure all students are learning in a safe and productive environment. Should make use of effective pedagogical styles to suit different aptitudes, learning styles and interests of the students. Student Administration: Ensure discipline is maintained in accordance with the rules and disciplinary systems of the school Promote maximum student participation and assist students in improving study habits. Should keep a check on basic hygiene and pay attention to health matters seriously and diligently for each child. Classroom Functioning: Create an effective learning environment through functional and attractive displays, bulletin boards, and interest centers Ensure a positive and professional relationship with parents is maintained & provide feedback to parents. Secondary Responsibility: Administration / School Policies: Must compile, maintain, and ensure confidentiality of school records. Should adhere to all the policies in force/ introduced from time to time and actively implement the same. Should do any similar work not specified in this job description at the coordinator's request. Should conduct quarterly stock check of the teaching aids along with the coordinator. Should participate in professional development through internal and external courses, seminars, conferences, and events. Attending all meetings convened by the principal and coordinators. Ensure liaising and collaborating with resource person and others. Work Relations: Interfacing with Principal for academic related issues. Interfacing with Co- teachers and other staff members as and when required. Interfacing with Admin, Finance, HR, Technology for any people for any operational issues
Posted 2 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Chennai
Work from Office
Hiring for Collection Process Trainer, To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com
Posted 2 weeks ago
8.0 - 10.0 years
6 - 9 Lacs
Coimbatore
Work from Office
Hi Greeting from SHANTHI GEARS LIMITED Job Title: Technical Trainer Engineering & Industrial Gears Location : Coimbatore Experience : 8 to 10 Years Graduation: Engineering Job Description: We are looking for a skilled and passionate Technical Trainer to educate individuals in the engineering domain, specifically within the industrial gear business. The ideal candidate will be responsible for designing and delivering technical training programs to enhance the skills of freshers and existing employees, helping bridge the skill gap and drive continuous professional development. Key Responsibilities: Design, develop, and deliver technical training programs tailored to the needs of both freshers and experienced employees. Educate trainees on core engineering concepts, with a focus on industrial gears and related technologies. Collaborate with various departments to assess training needs and develop relevant course content. Simplify and explain complex technical subjects in a clear, engaging, and practical manner. Continuously update training materials to reflect technological advancements and industry trends. Evaluate trainee progress and effectiveness of training programs through feedback, assessments, and performance tracking. Support employees in adapting to new and niche technical skills aligned with organizational goals. Requirements: Proven experience and expertise in the engineering industry, preferably with a focus on the industrial gear sector. Solid technical aptitude and deep understanding of mechanical engineering concepts. Excellent communication, presentation, and interpersonal skills. Ability to break down complex information and deliver it in an accessible, engaging way. Passion for teaching, mentoring, and technical upskilling. Objectives: Contribute to the development of technical knowledge among new joiners. Minimize the skill gap among existing employees through structured learning. Foster a culture of continuous learning and innovation by introducing new technologies and niche skills.
Posted 2 weeks ago
5.0 - 10.0 years
0 - 3 Lacs
Chennai
Work from Office
Shift: Night shift; flexibility for virtual facilitation and weekend availability if needed Qualification : Graduation Experience : 5 years 7 years Experience Breakup: BPO & Non-BPO experience in Learning & Development, preferably Media/Corporate Training domains Essential Hiring Skills • Advanced facilitation and presentation skills • Instructional design and curriculum development experience • Excellent communication and interpersonal skills • Stakeholder and vendor management skills • Interviewing and competency assessment experience • Team-building and problem-solving skills • Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook) Good to have Hiring Skills: Familiarity with Learning Management Systems (LMS) • Ability to drive innovation in learning strategies Responsibilities: Drive end-to-end learning programs (TNI/TNA to delivery) aligned with business goals • Engage stakeholders to ensure training initiatives meet strategic objectives • Design and facilitate content for managerial and leadership development • Promote tech-enabled learning; conduct skill gap analyses and build capability • Monitor program effectiveness; ensure compliance with training standard Language Proficiency Level: English-Spoken & Written: B2/C1 level Location: Chennai (WFO)
Posted 2 weeks ago
4.0 - 9.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Dear Aspirants, Greeting from Sagility!!.. Huge hiring for Process Trainers.. Job description: Schedule appropriate training sessions for new and existing employees Stay updated with the best training methods and modules Plan and implement an effective training curriculum Prepare hard copy training materials such as presentations, video module Should train freshers and existing employees in a batch-wise manner Collaborate with management to identify training needs for all employees Review training needs monthly Schedule and perform pre- and-post-training assessments and monitor progress Job Requirements: Must have experience in training multiple and large batches Should have a clear understanding of the Trainer role and must have Proven Coaching abilities Should have strong exposure on TNA/TNI Experience in creating and developing training content such as modules and process SOPs Mandatory Skills: Ideal candidature should have over all 4+ years of experience. Mandatory experience as process trainer on paper should be from the background of international Voice. Desired profile: Excellent communication, presentation, and interpersonal skills. Proven ability to build and maintain strong and effective customer and internal relationships Well versed in Soft Skills and training methodologies Knowledge of US culture Solid knowledge of the latest corporate training techniques Client Management skills Good with MS Office (Excel, Word & Power point) Excellent time management and organizational skills Must demonstrate the ability to work independently & prioritize multiple objectives in a rapidly changing environment Qualifications and Education and Mandatory Requirements: Bachelor's degree is must. Should have good experience on classroom training and prior experience in handling batches of fresher and existing folks Excellent facilitation, coaching (both in the virtual and F2F environment) Should have good exposure on MS Excel, word and PowerPoint Should have excellent English communication skills and facility skills Should be flexible to work in the shifts. Two Way Cab. Looking for Immediate joiners. Interested Candidates can share your updated CV to : anitha.c@sagilityhealth.com Regards, TA Team Sagility
Posted 2 weeks ago
3.0 - 8.0 years
8 - 13 Lacs
Hyderabad
Work from Office
Overview The Global Learning Solutions Team is a strategic partner across the global learning function for PepsiCo. We are responsible for providing learning leaders, sponsors and employees with insights and tools to enhance the learner experience. Based out of India, the Global HR Operations Asst Analyst will be working with subject matter experts in end-to-end instructional design and development and enhancement of learning products. The Asst Analyst will partner with subject matter experts and internal stakeholders to support the design and development of accurate learning solutions while applying instructional design theories, practices and methods. Responsibilities Be part of a team providing Learning Design & Development services. Collaborate closely with internal stakeholders to identify instructional goals/objectives for core programs and offerings Work with subject matter experts and stakeholders to design course format and packaging to provide seamless learner experience Participate in and contribute to setting the standards for learner experience that will enable learning objectives to be satisfied Train team members on WalkMe tool and instructional design development tools Work with subject matter experts and product owners to design learning assets for WalkMe tool Work with subject matter experts and internal stakeholders to design and develop eLearnings, simulation and learning videos Facilitate translation of learning materials into required languages using tools/vendors Qualifications 3+ years of professional experience, preferably in a shared services/customer service or a related field 3+ years of experience developing classroom training, virtual instructor-led training, e-learning, simulation videos, learning videos, etc. 3+ years of demonstrated experience in instructional designing for Adult Learning and Curriculum 3+ years of experience working in a HR environment or shared services role Basic knowledge of WalkMe, jQuery and HTML will be desirable Expertise in Instructional Design tools and applications (Storyline, Captivate, Camtasia, Vyond, EasyGenerator) Strong interpersonal skills and ability to communicate with people at all levels and cultures Ability to navigate a complex matrixed and virtual environment Customer focused and results oriented with attention to detail and solution focused mentality Strong sense of ownership, systematic troubleshooting and ability to follow through tasks to completion The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed
Posted 2 weeks ago
0.0 - 5.0 years
0 Lacs
Dindigul
Work from Office
Role & responsibilities Volunteer Roles Available: 1. Puthri Mentor Conduct monthly sessions in government schools (1 hour per month). Guide girls in life skills, values, and goal-setting. Be a consistent, positive presence and a reliable support system. Share real-world experiences and motivate girls to dream big. 2. Role Model Deliver inspirational talks to groups of Puthri scholars. Share your personal/professional journey highlighting challenges and how you overcame them. Instill confidence and a sense of possibility in young minds. One-time or periodic commitment based on availability. 3. Career Coach Guide Puthri scholars in making informed career choices. Provide information on various streams, scholarships, entrance exams, and job trends. Support with goal-mapping and actionable career planning. Interact with senior students (Classes 9-12). 4. Content Volunteer Assist in designing and curating relevant content for sessions. Translate materials (if needed) into regional languages. Create activity-based tools, worksheets, and learning aids. 5. Volunteer Coordinator Manage volunteer communications, scheduling, and feedback. Ensure timely delivery of sessions by coordinating with school heads and volunteers. Maintain attendance and engagement reports. Eligibility Criteria: Passion for social change and working with young girls. Strong communication and interpersonal skills. Proficiency in English or the local language (Tamil, Telugu, Kannada, etc.). Commitment to the program duration (min. 36 months preferred). Perks of Volunteering: Be a catalyst in transforming lives. Receive a Certificate of Contribution . Opportunity for recognition and leadership roles in future programs. Network with like-minded professionals and changemakers. Preferred candidate profile e are looking for dedicated and empathetic individuals who are passionate about making a difference in the lives of underprivileged girls. Ideal candidates would possess the following attributes: Educational Qualification: Graduates or pursuing final year of graduation (any stream) Professionals from any background (corporate, education, social work, etc.) Work Experience (Optional but Preferred): Prior volunteering, mentoring, or teaching experience Experience working with children, adolescents, or in community-based initiatives Key Skills & Attributes: Strong communication skills (English and/or local language) Empathetic, patient, and non-judgmental Ability to inspire and motivate young minds Time management and reliability Passion for education and gender equality Other Requirements: Willingness to travel to government schools (if opting for in-person roles) Commitment of minimum 36 months Availability for at least 1 hour per month Openness to attend orientation and training sessions If you're someone who believes in the power of education, mentorship, and community change , then Project Puthri is the right place for you!
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Greater Noida, Delhi / NCR
Work from Office
Role Purpose : To design and develop customized learning plans for students for their professional and personal development in the field of quantitative Aptitude skills to raise the selection rate in the job placement of the top companies. Knowledge Curriculum Development: Design and develop comprehensive training modules on Quantitative Aptitude and Logical Reasoning aligned with placement test patterns of leading companies. Regularly update the training content to reflect current trends in placement exams and company-specific requirements. Classroom Training: Deliver engaging and interactive classroom sessions on Quantitative Aptitude and Logical Reasoning. Ensure students understand the core concepts of topics such as arithmetic, algebra, geometry, number systems, data interpretation, logical puzzles, and analytical reasoning. Provide shortcuts and tricks for solving problems efficiently under time constraints. Practice and Assessment: Conduct regular practice sessions, quizzes, and mock tests to assess students' progress. Provide individualized feedback and guidance to help students improve their weak areas. Develop customized training strategies for students based on their proficiency levels. Mentorship and Support: Offer mentoring to students to boost their confidence in tackling aptitude tests. Create a supportive learning environment to reduce students' anxiety about placement exams. Address individual concerns and provide one-on-one sessions if required. Performance Tracking and Reporting: Track the performance of students through regular assessments and provide detailed reports to the training coordinator or management. Ensure that students are placement-ready within the set timelines of their academic programs. Coordination with Other Trainers: Work closely with verbal and soft skills trainers to ensure a holistic approach to the placement preparation process. Coordinate with the placement cell to understand specific company requirements and tailor the training accordingly. Technology and Tools: Leverage digital tools, online platforms, and apps to conduct online quizzes, assessments, and sessions if required. Familiarize students with the types of online assessments and tests they may face during placement exams. Continuous Improvement: Keep track of changing trends in campus recruitment tests and continuously enhance the training curriculum. Gather feedback from students and placement officers to improve the effectiveness of the training program. Placement Support: Support students during the actual placement drives by conducting refresher sessions, last-minute tips, and motivational sessions before interviews and tests. Functional Skills Expertise in Quantitative Aptitude, Logical Reasoning, Numerical Reasoning. Mathematical Concepts Strong Mathematical Skills, Analytical Skills to simplify complex problem solving Knowledge of digital tools, online learning platforms, and resources for training and assessments. Competency of Nurturing Students Excellent interpersonal & content delivery skills. Excellent Communication skills. Ability to engage students constructively. Academia & Industry connect Attributes Creative in delivering training. Dynamic, energetic, team player, thrives among strong colleagues. Ability to work in fast paced evolving environment . Be willing and able to exercise judgment and take risks. Accept criticism and constructive feedback , while being extremely adaptable and flexible. Reflection of an impeccable persona in walk-talk while dealing with academia Qualification & Years of Experience as per norms: A graduate or postgraduate degree in Mathematics, Statistics or related field, Masters degree in business administration (MBA) desirable Certification in Quantitative Training, Analytics preferred Industry & Global Experience is desirable. Salary: As per standard norms
Posted 2 weeks ago
2.0 - 7.0 years
5 - 9 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
How to Apply: Interested candidates can send their resume to careers@itm.edu with the subject line: Application for Program Specialist Trainer. For any queries, call : Ms.Karishma Pattem :84339 73130 Perks & Benefits: Provident Fund (PF) & Gratuity Mediclaim Insurance 36 Paid Leaves per year Flexible & Supportive Work Environment Career Growth in EdTech & Training Industry Job Description: About the Role: ITM is hiring 2 dynamic and passionate trainers to join our Program Specialist team. In this full-time role, you will be conducting engaging and inspiring introductory workshops across Tier 1 and Tier 2 cities in India. If you love teaching, traveling, and motivating young minds this role is for you! Requirements: Excellent command of English (spoken and written) Strong public speaking, presentation, and interpersonal skills Confident, energetic, and passionate about teaching and mentoring Willingness to travel extensively (2025 days/month) Prior training/facilitation/public speaking experience is a strong advantage Bachelors degree or higher in any field (education-related fields preferred) Key Responsibilities: Conduct interactive and high-energy workshops in colleges and institutions across India Engage students through public speaking, storytelling, and dynamic facilitation Represent ITM as the face of its outreach and training programs Collaborate with the central team for training design, logistics, and impact measurement Ensure effective communication and feedback from each session conducted
Posted 3 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Chandigarh
Work from Office
Job Description Key Responsibilities: Conduct NHT Training- Online & Offline mode Ensuring 100% through put of all NHT Batches Schedule & Conducting Refreshers, Sharpeners for existing employees OJT Handling Maintaining & Managing Training data Maintain class attendance & performance records of agents in training Key Skills: Good communication skills in both verbal & written Ability to understand new business process Presentable, possess good presentation skills and able to deliver any content with ease Coaching & feedback skills required Ability to motivate others to improve their skills Ability to multi-task as and when required Fair knowledge of content creation for product & process trainings Hands on with basic excel to compile training data Ability to work independently Eligibility Any Graduate + relevant experience
Posted 3 weeks ago
3.0 - 8.0 years
4 - 9 Lacs
Uttar Pradesh
Work from Office
Create the future of e-health together with us by becoming a Process Trainer-I As one of the Best in KLAS RCM organizations in the industry we offer a full scope of RCM services as well as BPO services, our organization gives our team members the training and solutions to learn and grow across variety of technologies and processes. As an innovator and leader in the e-health services we offer unparalleled growth opportunities in the industry. What you can expect from us: A safe digital application and a structured and streamlined onboarding process. An extensive group health and accidental insurance program. Our progressive transportation model allows you to choose: You can either receive a self-transport allowance, or we can pick you up and drop you off on your way from or to the office. Subsidized meal facility. Fun at Work: tons of engagement activities and entertaining games for everyone to participate. Various career growth opportunities as well as a lucrative merit increment policy in a work environment where we promote Diversity, Equity, and Inclusion. Best HR practices along with an open-door policy to ensure a very employee friendly environment. A recession proof and secured workplace for our entire workforce. Ample scope of reward and recognition along with perks like marriage gift hampers and gifts for birth of a child. What you can do for us: Develop training program and modules around US Healthcare Revenue Cycle Management and effectively deliver classroom training for the new hires. Responsible for New Hire Training for all levels hired Impart refresher training on various functions of RCM. Develop and conduct assessments around various modules for RCM. Calibrate with Quality Auditors to determine training needs, develop action plan and report out the improvement process in business reviews. Conducting pre-screening of new hires. Will be responsible for the new employee performance till the end of OJT (On the job training). Accountable for meeting the training metrics like yield, Speed to proficiency etc. Is required to create / modify / update the content for all training needs (New hire, ongoing, supervisor). Should be well versed in SOP creation, documentation, preparing process flows. Profile Qualifications: Minimum of 1 year experience as a Process Trainer in US RCM industry. Should have knowledge in RCM, Denials, AR, Posting, cash posting, Billing. Candidate should be a graduate. Should have good hold on providing classroom training. Immediate joiners are preferable. Should possess strong documentation and presentation skills. Should be flexible to work in shifts, based on business need. Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date. We create the future of e-health. Become part of a significant mission.
Posted 3 weeks ago
10.0 - 20.0 years
15 - 20 Lacs
Gurugram
Work from Office
1. Training Strategy & Design 2. Program Delivery 3. Content Development 4. Performance Evaluation & Reporting 5. Stakeholder Collaboration Required Candidate profile Required Experience From Retail call Centre training & Service center Training Excellent communications skills
Posted 3 weeks ago
2.0 - 7.0 years
2 - 5 Lacs
Navi Mumbai
Work from Office
Preferred candidate profile Educational Qualification Graduate in any discipline (mandatory) MBA/PGDM in HR, Training & Development, or Education (preferred) Certifications in Instructional Design, Digital Learning Tools, or relevant self-learning platforms (Coursera, LinkedIn Learning, etc.) will be an added advantage ________________________________________ Experience 2 to 8 years of relevant experience in Training & Development, preferably within BFSI, NBFC, or Financial Services sectors Proven track record in conducting induction, refresher, and product training programs Exposure to PMS-based training interventions, branch-level mentoring, and business-linked training outcomes Experience in content development (MCQs, case studies, simulations, training videos) ________________________________________ Functional Expertise Delivering high-quality induction and refresher training Ability to analyze PMS scores and plan intervention training for performance improvement Skilled in tracking training effectiveness through feedback and post-training performance Mentoring business growth areas such as gold loan and interest collection through training support Managing timely HRMS data updates related to training Development of sales scripts, video content, and presentations aligned with business needs Capable of implementing employee engagement activities through branch visits and business performance discussions ________________________________________ Key Skills (Mandate & Role-Aligned) 1. Training Delivery & Facilitation 2. Content Development & Digital Training Tools 3. Business Mentoring (Gold Loan Focus) 4. PMS-Based Performance Coaching 5. HRMS & Training Data Management ________________________________________ Behavioral Competencies Ability to travel extensively for branch visits and field training Strong communication & interpersonal skills High ownership & accountability towards training KPIs Analytical mindset with ability to derive actionable insights from PMS data Self-motivated with a drive for continuous learning Team player with a collaborative and proactive approach ________________________________________ Tech Proficiency MS Office (PowerPoint, Excel, Word) HRMS platforms for training data entry LMS / e-learning platforms for content deployment Basic tools for video editing, presentation design, and quiz creation
Posted 3 weeks ago
2.0 - 7.0 years
2 - 5 Lacs
Varanasi
Work from Office
Preferred candidate profile Educational Qualification Graduate in any discipline (mandatory) MBA/PGDM in HR, Training & Development, or Education (preferred) Certifications in Instructional Design, Digital Learning Tools, or relevant self-learning platforms (Coursera, LinkedIn Learning, etc.) will be an added advantage ________________________________________ Experience 2 to 8 years of relevant experience in Training & Development, preferably within BFSI, NBFC, or Financial Services sectors Proven track record in conducting induction, refresher, and product training programs Exposure to PMS-based training interventions, branch-level mentoring, and business-linked training outcomes Experience in content development (MCQs, case studies, simulations, training videos) ________________________________________ Functional Expertise Delivering high-quality induction and refresher training Ability to analyze PMS scores and plan intervention training for performance improvement Skilled in tracking training effectiveness through feedback and post-training performance Mentoring business growth areas such as gold loan and interest collection through training support Managing timely HRMS data updates related to training Development of sales scripts, video content, and presentations aligned with business needs Capable of implementing employee engagement activities through branch visits and business performance discussions ________________________________________ Key Skills (Mandate & Role-Aligned) 1. Training Delivery & Facilitation 2. Content Development & Digital Training Tools 3. Business Mentoring (Gold Loan Focus) 4. PMS-Based Performance Coaching 5. HRMS & Training Data Management ________________________________________ Behavioral Competencies Ability to travel extensively for branch visits and field training Strong communication & interpersonal skills High ownership & accountability towards training KPIs Analytical mindset with ability to derive actionable insights from PMS data Self-motivated with a drive for continuous learning Team player with a collaborative and proactive approach ________________________________________ Tech Proficiency MS Office (PowerPoint, Excel, Word) HRMS platforms for training data entry LMS / e-learning platforms for content deployment Basic tools for video editing, presentation design, and quiz creation
Posted 3 weeks ago
2.0 - 7.0 years
2 - 5 Lacs
Surat
Work from Office
Preferred candidate profile Educational Qualification Graduate in any discipline (mandatory) MBA/PGDM in HR, Training & Development, or Education (preferred) Certifications in Instructional Design, Digital Learning Tools, or relevant self-learning platforms (Coursera, LinkedIn Learning, etc.) will be an added advantage ________________________________________ Experience 2 to 8 years of relevant experience in Training & Development, preferably within BFSI, NBFC, or Financial Services sectors Proven track record in conducting induction, refresher, and product training programs Exposure to PMS-based training interventions, branch-level mentoring, and business-linked training outcomes Experience in content development (MCQs, case studies, simulations, training videos) ________________________________________ Functional Expertise Delivering high-quality induction and refresher training Ability to analyze PMS scores and plan intervention training for performance improvement Skilled in tracking training effectiveness through feedback and post-training performance Mentoring business growth areas such as gold loan and interest collection through training support Managing timely HRMS data updates related to training Development of sales scripts, video content, and presentations aligned with business needs Capable of implementing employee engagement activities through branch visits and business performance discussions ________________________________________ Key Skills (Mandate & Role-Aligned) 1. Training Delivery & Facilitation 2. Content Development & Digital Training Tools 3. Business Mentoring (Gold Loan Focus) 4. PMS-Based Performance Coaching 5. HRMS & Training Data Management ________________________________________ Behavioral Competencies Ability to travel extensively for branch visits and field training Strong communication & interpersonal skills High ownership & accountability towards training KPIs Analytical mindset with ability to derive actionable insights from PMS data Self-motivated with a drive for continuous learning Team player with a collaborative and proactive approach ________________________________________ Tech Proficiency MS Office (PowerPoint, Excel, Word) HRMS platforms for training data entry LMS / e-learning platforms for content deployment Basic tools for video editing, presentation design, and quiz creation
Posted 3 weeks ago
2.0 - 6.0 years
5 - 8 Lacs
Chandigarh, Mumbai (All Areas)
Work from Office
P.S - Training Exp. in hotels is mandate Overview: Are you prepared to start an exciting adventure as an exceptional Hotel Trainer? Join us in revolutionizing the hospitality industry by ensuring that every member of our hotel staff receives top-notch training to elevate their skills and enhance our guests' experience. As a Hotel Trainer, you'll be at the forefront of our mission, delivering dynamic training sessions across various locations with content curated by our innovative central team. If you're a hospitality enthusiast with a passion for training and a hunger to make a real impact, this is the role for you! Key Responsibilities: Training Delivery: Conduct training sessions for hotel staff on topics provided by the central team, utilizing materials such as PowerPoint Presentations and Videos. Utilize Train the Trainer (TTT) certification and prior experience in hotels to deliver engaging and effective training sessions. Utilize a range of training methods to accommodate different learning styles and ensure maximum retention of information. Collaboration: Work closely with the central team and ensure alignment with training objectives. Provide feedback to the central team on the effectiveness of training materials and suggest improvements as needed. Qualifications: Minimum of 3 years of experience in the hotel industry. Graduation from a Hotel Management school or College. Train the Trainer (TTT) certified. Passion for training and making a difference in the hotel industry. Soft Skills: Proactive Approach: Take charge with a proactive mindset, always ready to tackle challenges and make a meaningful impact. Enthusiasm for Training: Bring your infectious enthusiasm to every training session, fostering an environment where hotel staff feel inspired and motivated to enhance their skills and knowledge. As a Hotel Traine r, you will have the opportunity to make a significant impact on the success and satisfaction of hotel staff, ultimately contributing to the overall guest experience and reputation of the Brand. If you are passionate about hospitality, possess the necessary qualifications, and thrive in a dynamic training environment, we encourage you to apply for this rewarding role
Posted 3 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Kishangarh
Work from Office
About the job About Company - SAEL Group has emerged with a bold vision of establishing world-class renewable assets spanning the solar and biomass sectors, with a steadfast commitment to ensuring stable profitability. We are utilizing agricultural waste as fuel to produce renewable power round the clock. We have the largest capacity for waste-to-energy generation. Already making strides in the renewable energy space, we aim to escalate our renewable capacity to 5 GW within the next 4-5 years by adding 100MW of new biomass and 600MW of new solar capacity annually. This ambitious endeavor aligns with the Government of India's vision to achieve 500 GW capacity from renewable energy sources by 2030. The SAEL Group is set to embark on a journey that combines organic and inorganic strategies, leveraging marquee investors and partners to realize our vision. At the forefront of this effort is SAEL Industries, the pivotal entity responsible for raising growth capital across various business segments. In addition to its overarching role, SAEL Industries is actively involved in Engineering, Procurement, and Construction (EPC) for the Group's upcoming renewable projects. Furthermore, it takes charge of the Operation and Maintenance (O&M) activities for both existing commissioned projects and those on the horizon. Through a comprehensive approach, SAEL Group is poised to make significant contributions to the Government's renewable energy targets, exemplifying our commitment to sustainable and impactful growth. Website https://www.sael.co Position Overview: We are seeking a Manager, Learning & Development (L&D) to lead the facilitation of training programs, drive employee engagement, and collaborate with stakeholders to ensure the timely completion of training initiatives. The ideal candidate will have extensive experience in facilitating learning programs and vendor management, including evaluating and managing relationships with external training providers. You will bring expertise in behavioural training and will actively support the design and implementation of competency frameworks and value-based training. Experience in the manufacturing or energy sector is essential, as this role requires a deep understanding of the unique industry-specific training and development needs. Key Responsibilities: Facilitating Training Programs: Program Delivery: Facilitate behavioural training programs and learning sessions across various levels of the organization, ensuring the programs are engaging, interactive, and impactful. Trainer Coordination: Coordinate with internal and external trainers to ensure the smooth delivery of training programs. Manage logistics, schedules, and participant engagement. Content Customization: Tailor training programs to meet the unique needs of different teams, ensuring relevance and engagement. Employee Engagement: Lead initiatives to engage employees in continuous learning, encouraging participation in all training and development activities. Stakeholder Engagement & Influence: Stakeholder Collaboration: Work closely with senior leadership and department heads to understand training needs, priorities, and business objectives. Align training programs with organizational goals. Drive Participation: Influence and encourage employees and managers to prioritize and complete required training programs, ensuring adherence to timelines and successful program completion. Feedback & Improvement: Collect feedback on training effectiveness and use it to drive improvements and updates to future programs. Coaching & Support: Provide support to employees and managers throughout their learning journey, offering coaching as needed. Vendor Management: External Vendor Coordination: Evaluate, select, and manage relationships with external training vendors and consultants. Ensure that training programs delivered by vendors meet quality standards and align with organizational goals. Vendor Evaluation: Regularly assess external vendors' performance, ensuring that training is delivered on time, within budget, and to the required standards. Budget Management: Oversee training budgets related to external vendors, ensuring cost-effectiveness while maintaining high-quality learning experiences. Behavioural & Competency-Based Training: Behavioural Training Design: Lead the design, development, and delivery of behavioural training programs that foster personal growth, teamwork, and leadership skills within the organization. Competency Frameworks: Design and implement competency frameworks that align with organizational values and business objectives, and ensure that these frameworks guide employee development initiatives. Value-Based Training: Develop and facilitate value-based training programs to instill the companys core values and reinforce desired behaviors across the organization. Required Qualifications: Education: Bachelors degree in Human Resources, Business Administration, Psychology, or a related field. A Masters degree or professional certifications in Learning & Development, Behavioral Science, or HR is a plus. Experience: Minimum of 8-10 years of experience in Learning & Development, with at least 2 years in a managerial role. Strong experience in facilitating behavioural training programs and engaging employees in development activities. Proven experience in vendor management, including the ability to evaluate, select, and manage external training providers effectively. Experience in designing and/or implementing competency frameworks and value-based training. Prior experience in the manufacturing or energy sector is required, with an understanding of industry-specific training and development needs. Skills: Excellent facilitation and presentation skills, with the ability to engage and motivate diverse audiences. Strong project management skills, with the ability to manage timelines, resources, and stakeholders effectively. Ability to design and develop training programs and adapt them to various learning styles and organizational needs. Expertise in vendor negotiation and contract management. Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels. Familiarity with learning management systems (LMS) for tracking training participation and effectiveness. Desired Attributes: Leadership: Ability to lead and inspire teams, fostering a culture of continuous learning and professional growth. Strategic Thinker: A strong understanding of how training programs can drive organizational change and contribute to overall business objectives. Adaptability: Comfortable in a fast-paced, dynamic environment, able to adapt to changing business needs and employee development requirements. Industry Insight: Deep knowledge of the manufacturing or energy sector, with the ability to design training that addresses both technical and behavioural aspects of these industries.
Posted 3 weeks ago
5.0 - 10.0 years
5 - 10 Lacs
Guwahati
Work from Office
Role & responsibilities Product training : The person will be responsible for all product training to all sales staff at each of the sales branches and extend the knowledge through to the dealers. The person will be a product expert and shall impart complete knowledge of the product along with its solutions and execute training plans down to the junior most SFA and dealer level He shall be accountable for translating the product and marketing objectives into training modules for 1. Shop front Staff 2 . Sony India Sales Staff. He will be accountable for creating materials and other informative documents to educate the `sales staff on prodicts and solutions. Will be responsible for creatively planning and executing training sessions that motivate the sales staff and dealers 1. Region :: Once every quarter 2. C class cities : Two every month. He will also be responsible for co ordinating and executing periodic customer research activities with special help and support from SMAP to better understand our customers. Preferred candidate profile Qualification/s : Graduate / MBA Experience : 5years to 10years Excellent communication, presentation and interpersonal skills Should be well conversant with MS Office Experience of handling marketing activities
Posted 4 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Mumbai
Work from Office
Key Responsibilities: Training Delivery & Facilitation: Conduct new hire training (NHT) and ongoing refresher training for sales agents in the donation process. Develop and deliver engaging, interactive, and practical training sessions that improve agents' communication, persuasion, and sales skills. Train agents on handling objections, and building trust with potential donors. Ensure training aligns with business objectives, sales targets, and compliance guidelines. Conduct role-plays, mock calls, and live call assessments to enhance agent confidence and performance. Reporting & Continuous Improvement: Track training effectiveness through KPIs such as sales performance, retention, and quality scores. Provide regular reports and feedback to management on training outcomes and agent readiness. Qualifications & Requirements: Experience: 1 + years of training experience in BPO sales, or telesales. Sales Expertise: Strong understanding of sales techniques, and call handling. Communication Skills: Excellent verbal, written, and interpersonal skills. Training & Coaching: Experience in classroom training, coaching, and performance monitoring. Tech Savvy: Comfortable with CRM software, call monitoring tools, and reporting dashboards.
Posted 1 month ago
5.0 - 10.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Dear Aspirants, Greeting from Sagility!! Immediate hiring for AM-Process Training in Bangalore-Work from office Job description: Role and Responsibilities The resource would be part of a dynamic team. Would be working with the other members of the training, operations and the quality teams to manage conduct of new hire training, while also being responsible for the quality performance of the newly trained resources by planning and executing various interventions during the on the job training phase. An approximate list of responsibilities is appended below (but not limited to): Should have experience working in Claims, PB, PDM & Credentialing Managing attrition and ensuring the batch throughput is as per the business targets and maintain healthy first pass yield (as per defined targets) Managing batch productivity & batch quality till the 90 days post classroom training Establishing and leading a review cadence, create performance benchmarks to measure and report to management Managing & working with clients, internal teams to drive content updation, effectiveness and availability Identifying and managing stakeholders by establishing requirements, performance reviews, collating feedback and drafting improvement plans where necessary Investing a substantial amount of time into self & team/ people development, by way of upskilling, cross skilling and formalized individual development plans Initiating or being a part of major improvement initiatives towards betterment of training practices, measurement and overall process improvement Leading a team of trainers & master trainers towards achieving laid down team goals & objectives Responsible for driving constant content review, analysis and improvements where necessary Implementing cost control through optimization of resources such as trainer availability, batch handover timelines, return on investment etc. Qualifications and Education Requirements Any graduate can apply for this position, however, should have a minimum of 5 years of U.S. Healthcare experience either in the Payor or Provider line of business, in a similar position (with people management being a key KRA). Two Way Cab will be provided. Interested candidates can share their profile to below mentioned mail ID. anitha.c@sagilityhealth.com Thanks & Regards, TA Team Sagility
Posted 1 month ago
2.0 - 5.0 years
4 - 5 Lacs
Thane, Navi Mumbai
Work from Office
Job Description: Location: Mumbai (Thane) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM Number of Openings: 1 Role: L&D Specialist Key Responsibilities: Implementing Induction training at each level virtually as well as classroom session for new joining Partner with the extended Learning and Development team, faculty, and external vendors to successfully plan, coordinate, communicate, implement and track learning programs. To conduct project training, need to travel all Central/Harbour Mumbai locations as per the business requirement Focus on continuous professional development to encourage self and others to stay current with latest industry standards and advancement To drive E-learning session across function and region Maintain reports for Training conducted and sharing on given time frame Planning annual training calendar and implementing the same Identify training and development needs within an organization and consult with Branch & HUB managers Monitor and review the progress of training and Project and discuss with stakeholders Education Experience: MBA -HR Job Skills and Competencies for this position: A minimum of 2- 5 years of experience in Training profile Proficient in MS Office Organizational and time management abilities Critical thinking and decision making Interested candidates can also directly apply at saurav.patil@dtdc.com
Posted 1 month ago
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