0.0 - 3.0 years

0 Lacs

hyderabad, telangana

On-site

As a Trust & Safety New Associate at Accenture, you will be responsible for reviewing, classifying, and/or removing content based on client guidelines using specific tools and channels. It is crucial to understand and stay updated on changing client policies and guidelines, investigate and resolve complex content issues, and communicate effectively with the Trust and Safety team. Your role also involves advocating for the user community, participating in process improvement initiatives, and engaging in training programs for continuous development. In this position, you will primarily solve routine problems with guidance from general guidelines and your direct supervisor. Your decisions will impact your own work and will be closely supervised. You will work as an individual contributor within a team with a narrow scope of work. Please note that rotational shifts may be required for this role. To succeed in this role, you must possess strong coping, emotional resilience, and stress-management skills. Excellent comprehension and communication skills are essential, along with the ability to perform duties objectively and in alignment with client policies. Attention to detail, critical thinking, and decision-making skills are key, as well as a deep passion for the internet, internet platforms, and internet culture. Cultural awareness of relevant markets and regions is important, along with the ability to work effectively both independently and as part of a team. Flexibility in working different shifts and non-standard hours, as well as a commitment to quality, efficiency, and effectiveness, are necessary for this role. Previous experience in business process outsourcing, customer service, or content moderation would be advantageous. If you are a recent graduate looking to kickstart your career in a dynamic and challenging environment, this opportunity at Accenture may be the perfect fit for you.,

Posted 1 week ago

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