1.0 - 5.0 years

0 Lacs

pune, all india

On-site

Role Overview: As an Operation I Level 1 at the company, your main responsibility will be to provide support to clients by logging cases via the ticketing system. These cases will involve issues related to desktops, laptops, printers, or server services. You will need to update clients as necessary and escalate issues to the appropriate technical leads when required. Key Responsibilities: - Act as the primary point of contact for cases reported from users/technicians in the US and Canada. - Analyze email requests and provide timely responses. - Classify and prioritize cases based on severity. - Assist teammates in understanding the impact of cases. - Take ownership of incidents that require ...

Posted 3 days ago

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Science Lab Assistant REINDEER INERNATIONAL SCHOOLS

2.0 - 7.0 years

0 Lacs

salem, tamil nadu

On-site

As a Science Lab Assistant Resident at the International School in Yercaud, your role will involve various responsibilities to ensure the smooth functioning of the laboratory. You will: - Prepare samples for testing using a range of laboratory equipment. - Maintain meticulous records of all laboratory activities. - Adhere to correct procedures, policies, and health and safety regulations. - Perform laboratory tests, analyze results, and accurately document findings. - Stay updated on the latest industry trends, techniques, and best practices. - Document all your activities, results, and provide regular reports to the management. - Ensure cleanliness and sterilization of equipment and work ar...

Posted 1 month ago

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Operations I Compucom

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

The candidate will be responsible for providing support to clients and logging cases via the ticketing system involving issues related to desktop, laptop, printers, or server services. You will provide updates to the client whenever required or escalate on behalf of the customer to the appropriate technical leads. As the primary point of contact for cases reported from users/technicians in the US and Canada, you should be able to analyze email requests and respond in a timely manner. It will be your responsibility to classify and prioritize cases as per severity and assist teammates with identifying the impact of cases. Taking ownership of incidents that require immediate actions as per the ...

Posted 2 months ago

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