Position Summary The HR Director is a strategic leader responsible for developing and executing human resources strategies that support the organization's mission, vision, and long-term goals. This role oversees all aspects of HR operationsincluding talent acquisition, employee relations, performance management, compensation and benefits, compliance, organizational development, and culture initiatives. The HR Director acts as a trusted advisor to executive leadership and a champion for employees across the organization. Key Responsibilities Strategic Leadership Develop and implement HR strategies aligned with business objectives and long-term organizational goals. Partner with senior leadership to shape organizational structure, workforce planning, and succession planning. Lead change management efforts and guide leaders through organizational development initiatives. Talent Acquisition & Workforce Planning Oversee recruitment, selection, and onboarding processes to ensure a diverse, high-performing workforce. Create strategies to strengthen employer branding and talent pipelines. Lead workforce forecasting and planning. Employee Relations & Engagement Foster a positive, inclusive work environment built on trust, collaboration, and communication. Provide guidance on employee relations issues, conflict resolution, and performance concerns. Design and lead initiatives to improve employee engagement and retention. Performance Management Develop and manage performance appraisal systems that promote accountability and professional growth. Coach managers on effective performance management practices. Compensation & Benefits Oversee development, implementation, and administration of competitive compensation and benefits programs. Ensure internal equity, compliance with regulations, and alignment with market trends. Compliance & Risk Management Ensure compliance with federal, state, and local employment laws and regulations. Develop and maintain HR policies and procedures. Oversee investigations and risk mitigation related to HR issues. Training & Development Lead initiatives for leadership development, skills training, and continuing education. Support managers in cultivating high-performance teams. HR Operations & Systems Oversee HRIS systems, data integrity, and HR reporting. Establish and monitor HR metrics to evaluate effectiveness of programs. Qualifications Education & Experience Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred). 8–12+ years of progressive HR experience, including at least 3–5 years in a senior leadership role. SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred. Knowledge, Skills & Abilities Deep understanding of HR best practices, employment law, and compliance. Proven ability to develop strategic HR initiatives and drive organizational change. Strong leadership, coaching, and people-management skills. Excellent communication, interpersonal, and decision-making abilities. High degree of integrity, professionalism, and discretion. Experience with HRIS systems and data-driven HR decision-making. Working Conditions Full-time position, primarily onsite/remote/hybrid (adjust as needed). Occasional travel may be required.
Overview The Franchise Sales Director leads the development and expansion of the franchise network by identifying, attracting, and onboarding qualified franchise partners. This role is responsible for creating and executing franchise growth strategies, managing the franchise sales pipeline, and ensuring compliance with all franchise-related regulations. The Franchise Sales Director works closely with cross-functional teams to support brand growth and maintain strong franchisee relationships. Key Responsibilities Franchise Development & Growth Develop and implement franchise sales strategies to achieve annual expansion targets. Identify high-potential markets for franchise development through market research and analysis. Build, manage, and optimize the franchise sales pipeline from lead generation to closing. Conduct discovery calls, presentations, and meetings with prospective franchisees. Lead Management & Conversion Oversee franchise marketing and lead-generation initiatives in collaboration with marketing teams. Qualify prospects, assess financial capabilities, and ensure alignment with brand standards. Guide candidates through the entire sales process, including applications, due diligence, and approvals. Negotiate franchise agreements and support onboarding of new franchise partners. Relationship & Stakeholder Management Maintain strong relationships with brokers, consultants, and franchise development partners. Collaborate with legal, finance, operations, and real estate teams to facilitate the franchise process. Represent the brand at franchise expos, conferences, and industry networking events. Compliance & Documentation Ensure all franchise sales activities comply with franchise disclosure laws and company policies. Manage the Franchise Disclosure Document (FDD) review and signature process. Maintain accurate records of candidate interactions, agreements, and approvals. Performance Management & Reporting Track and analyze sales performance metrics, pipeline data, and market trends. Prepare and deliver regular sales reports to senior leadership. Identify process improvements to increase conversion rates and franchise growth efficiency. Qualifications Bachelors degree in business, marketing, or related field. 710+ years of experience in franchise development or multi-unit expansion (leadership experience preferred). Strong understanding of franchise models, FDD requirements, and franchise compliance. Proven track record of achieving franchise or business development sales targets. Exceptional communication, negotiation, and presentation skills. Experience with CRM systems and data-driven sales approaches. Core Competencies Strategic franchise development Lead generation and conversion optimization Relationship building and stakeholder management Legal and compliance awareness in franchising Negotiation and closing skills Market research and territory planning Executive-level communication