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5.0 - 10.0 years
7 - 12 Lacs
Chennai
Work from Office
Positions General Duties and Tasks: Process Insurance Claims timely and qualitatively Meet & Exceed Production, Productivity and Quality goals Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims decisions, call out claims trends and flag fraud activities Analyze customer queries to provide timely response that are detailed and ordered in logical sequencing Cognitive Skills include language, basic math skills, reasoning ability with excellent written and verbal communication skills Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing Continuous learning to ramp up on the knowledge curve to be the SME and to be compliant with any certification as required to perform the job Be a team player and work seamlessly with other team members on meeting customer goals Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by Claims function Handle reporting duties as identified by the team manager Handle claims processing across multiple products/accounts as per the needs of the business Requirements for this role include: Both Under Graduates and Post Graduates can apply. Excellent communication (verbal and written) and customer service skills. Able to work independently; strong analytic skills. Detail-oriented; ability to organize and multi-task. Ability to make decisions. Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications. Demonstrate strong reading comprehension and writing skills. Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills. Ability to work in a team environment. Handling different Reports - IGO/NIGO and Production/Quality. To be in a position to handle training for new hires Work together with the team to come up with process improvements Strictly monitor the performance of all team members and ensure to report in case of any defaulters. Encourage the team to exceed their assigned targets. Candidate should be flexible & support team during crisis period Should be confident, highly committed and result oriented Experience on working in an office environment set up utilizing Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools Experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers Experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work product Candidate should be flexible to work from home and office environment. Broadband connection is must while working from home. Preferences for this role include: 5+ years of experience processing insurance claims in the health, life, or disability disciplines that required knowledge of CPT, HCPCS, ICD9/10, CDT. 2+ year(s) of experience in role that required understanding and interpreting complex documents such as medical records and legal contracts. ***Required schedule availability for this position is Monday-Friday 6PM/4AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement.
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Dear Candidate, Greetings from AGS Health! Job Title: Process Associate/Sr Process Associate Job Role: Responsible for calling US Insurance companies on behalf of doctors/physicians and following up on outstanding Accounts Receivable. Should have basic knowledge of the entire RCM (Revenue Cycle Management) Perform analysis of accounts receivable data and understand the reasons for pending claims in AR and the top denial reasons Process : International Voice process - AR Calling Qualification: Any Graduate Interview Process: Rounds off interviews: 1. HR screening 2. Online Assessment Test 3. Operational/Technical Round Shift Timing: 5.00 PM to 2.00 AM or 07:00 PM to 4:00 AM Night Shift (US Shift) - Should be flexible for both shifts. Transport: Two-way transport is available based on boundary limits. Location: Western Pearl, Kothaguda, Kondapur, Hyderabad Job Type: Full-time, Regular / Permanent Benefits: 5 days work Work from the Office PF ESI Health insurance Performance bonus Required Skills: Minimum 1 year of experience in AR calling Calling experience on Denial Management - Physician Billing/Hospital Billing Should be comfortable working with Night shifts Good Communication skills Looking for an aspirant who can join us immediately. Note: Immediate joiners preferred. Interested candidates can WhatsApp their resume to 8056048336 Regards Bhaviri
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Mumbai
Work from Office
Legal officer has to deal & coordinate with Advocates appointed by company in these maters - Investigator for IR Internal communication & processing claims with approval team Mandatory Skills: Expert in Legal related activities Desirable Skills: 1. Good communication skills. 2. Flexible & adaptable to change. 3. Well versed with MS Office. 4. Should have good analytical and problem-solving skills. 5. Should be aware of the Local language. Education/Qualification: LLB; LLM
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Chennai
Work from Office
Location: Chennai Shift : US Shift Timing (6.30PM 3.30AM) Job Qualification : Looking for voice process only. Experience in Claims Operations Candidate should have good communication skills. Responsibilities : End to End domain knowledge on US Healthcare and Payer Services life Cycle. Knowledge on Payer workflows like Enrollment, Claims Adjudication, Appeals and Grievances, Payment Integrity & Authorization Expertise on Payer terminologies (Related to Medicare Advantage programs) and concepts like Credentialing, Authorization, Out of network and In Network concepts & Subrogation. Basic knowledge on Revenue Cycle Management Interested candidates Contact : Lithan Kumar HR (7339696444) Those who have experience in Non voice please don"t apply
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Chennai
Work from Office
Location: Chennai Shift : US Shift Timing (6.30PM 3.30AM) Job Qualification : Experience in Claims Operations Candidate should have good communication skills. Responsibilities : End to End domain knowledge on US Healthcare and Payer Services life Cycle. Knowledge on Payer workflows like Enrollment, Claims Adjudication, Appeals and Grievances, Payment Integrity & Authorization Expertise on Payer terminologies (Related to Medicare Advantage programs) and concepts like Credentialing, Authorization, Out of network and In Network concepts & Subrogation. Basic knowledge on Revenue Cycle Management Interested candidates Contact : Varsha HR (8056370297) Those who have experience in Non voice please don"t apply
Posted 2 months ago
10.0 - 15.0 years
10 - 18 Lacs
Pune
Work from Office
Responsibilities may include the following and other duties may be assigned: As the Delivery Lead of Insurance Collections for Patient Financial Services, the role involves working in conjunction with Senior Leadership to identify unit, department, and business priorities to successfully deliver on Patient Financial Service accounts receivable metrics. Responsibilities include accounts receivable management, including recovery and reconciliation of denial, and no activity insurance claims. The individual will interact and collaborate with various departments, lead payer issue denial trending, research and recovery of payer issues, system updates, data analytics, strategic work plans, and execution of plans and directives. Required Knowledge and Experience: Bachelors degree in business or accounting major is preferred. 10+ years’ experience in healthcare insurance collections, accounts receivable management, billing and claims processing, and insurance payor contracts. Advanced knowledge of insurance contracting, payor regulations, insurance benefits, coordination of benefits, managed care, and healthcare compliance, rules, and regulations. Advanced experience with reading, and understanding medical policy information, and utilizing insurance benefit and coverage information to recovery denied claims. Advanced experience with various insurance plans offered by both government and commercial insurances. Experience with medical billing and collections terminology – CPT, HCPCS, ICD-10 and NDC coding, HIPAA guidelines and healthcare compliance.
Posted 2 months ago
2.0 - 7.0 years
1 - 4 Lacs
Vadodara
Work from Office
Job Overview: We are looking for a person who has possesses understanding in the insurance industry, including premium, claims, reserves, and treaty types, with strong accounting knowledge. Key Responsibilities Claim Intake and Assessment: Receiving and logging new claims, verifying policy details, and assessing the validity of the claim based on policy conditions. Information Gathering: Collecting necessary information and documentation from claimants, witnesses, and other relevant parties, including photographs, reports, and financial records. Liaison: Maintaining communication with claimants, solicitors, loss adjusters, and other professionals involved in the claim process. Documentation and Reporting: Maintaining accurate records of all claim-related activities, preparing reports, and ensuring compliance with company procedures and regulations. Customer Service: Providing excellent customer service to claimants throughout the claim process, addressing their inquiries and concerns. Fraud Detection: Identifying and investigating potential fraudulent claims. Compliance: Ensuring compliance with all relevant regulations and guidelines, including those set by the Financial Conduct Authority (FCA). Required Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills for interacting with various parties. Analytical Skills: Ability to analyze information, assess claims, and make informed decisions. Organizational Skills: Ability to manage a large workload, prioritize tasks, and meet deadlines. Customer Service Skills: Ability to provide excellent customer service and build rapport with claimants. Knowledge of Insurance: Understanding of insurance principles, policy wording, and claims handling procedures. Attention to Detail: Ability to pay close attention to detail when reviewing documents and assessing claims. Problem-Solving Skills: Ability to identify and resolve issues that arise during the claim process. Qualifications: Graduate What We Offer Joining QX Global Group means becoming part of a creative team where you can personally grow and contribute to our collective goals. We offer competitive salaries, comprehensive benefits, and a supportive environment that values work-life balance. Work Model Location: Vadodara Model: WFO (Indian Shift)
Posted 2 months ago
1.0 - 6.0 years
3 - 7 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Candidate should have a min of 1 to 4 years of experience in P&C or Specialty Insurance BPO service provider Must have managed FNOL (First notify of loss), FROI (First report of injury), Document Management & Payments Processing Good Communication Required Candidate profile Practical know-how of using MS Office application Mandatory: Graduate or Postgraduate from any background Desirable: Insurance / Risk management Commitment to achieving deadlines Good communication
Posted 2 months ago
4.0 - 9.0 years
2 - 6 Lacs
Vadodara
Work from Office
TL/AM-UK Insurance Domain Job Overview: We are looking for a person who has possesses deep expertise in the insurance industry, including premium, claims, reserves, and treaty types, with strong accounting knowledge. Experienced in broker operations, especially Lloyds market processes, systems (e.g., Eclipse, Acturis), and regulatory reporting (UK focus). Key Responsibilities - Insurance industry knowledge (Insurance company lifecycle, Finance & Accounting Lifecycle) - Know concepts of Premium, Claims, UEPR, DAC, CASE, IBNR Reserves - Know broker & MGA lifecycle - Broker business nuances specifically Lloyds as below - IBA concept - Software used in broker business Eclipse, Acturis, etc - MRC, EDI, LPOS, Signing Release, Release Delinked Signings, IMR, UMR, CASA, LPAN, XIS, XCS - Client and Insurer statement reconciliation - Expense accounting & Trending - Month end close review activities - Support Management, regulatory and statutory reporting - Provide support during various internal/external audits - Updating the process documents - Advance excel knowledge - Good problem-solving and communication skills - Great team player - Ensure all KPI/SLA are met per client expectations Must haves: 5+ Year(s) of experience with Insurance Domain. Experience with Insurance client is a must preferably UK or US. Strong communication skills (both written and verbal). Familiarity with MS Outlook and MS Office. Excellent MS Excel skills. Recent insurance experience is must. Knowledge of Lloyds concepts, and report is must from Manager and above position. Knowledge of broker business specifically IBA is added advantage Qualifications: Graduate What We Offer Joining QX Global Group means becoming part of a creative team where you can personally grow and contribute to our collective goals. We offer competitive salaries, comprehensive benefits, and a supportive environment that values work-life balance. Work Model Location: Vadodara Model: WFO (Indian Shift)
Posted 2 months ago
8.0 - 12.0 years
7 - 11 Lacs
Ghaziabad, Uttar Pradesh, India
On-site
Key Deliverables: Ensure accurate inpatient billing aligned with insurance and TPA protocols Oversee daily IPD operations and coordinate with clinical and admin teams Manage billing discrepancies, approvals, and pre/post discharge processing Lead and train staff for service quality and compliance with SOPs and ISO standards Role Responsibilities: Monitor billing accuracy, package mapping, and CGHS/PSU documentation Handle queries, feedback, and patient financial counselling Coordinate interdepartmental workflows for timely discharge processes Track and improve IPD service delivery using HIS and MIS systems
Posted 2 months ago
11.0 - 15.0 years
50 - 55 Lacs
Ahmedabad, Chennai, Bengaluru
Work from Office
Dear Candidate, We are hiring a Zig Developer to create reliable and performant systems software. Zig emphasizes safety and manual control without hidden behavior, ideal for OS-level programming, game engines, or embedded development. Key Responsibilities: Develop low-level systems using Zig programming language . Replace or interface with C codebases using Zigs FFI. Focus on compile-time safety and performance tuning . Build tools, compilers, or libraries with deterministic behavior. Contribute to debugging, testing, and optimization. Required Skills & Qualifications: Strong understanding of Zig , manual memory management , and no runtime Experience with C interop, embedded systems, or OS internals Familiarity with LLVM, compilers, or real-time systems Bonus: Interest in Rust, C++, or Go Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies
Posted 2 months ago
4.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Location: Chakan, Maharashtra Experience Required: 45 Years Salary: 30,000 32,000 Gross Job Objective: The candidate will be responsible for processing and managing claims related to CRM Goodwill, Special Approvals, CCR, and Transcars Star Ease. The role also involves maintaining claim records, coordinating with dealers, sharing payment details, and preparing CRM reports. Key Responsibilities: 1. Claims Processing & Documentation CRM Goodwill Claims: Approve/Reject claims in e-Dealer on a daily basis. Execute claim processing cycles on the 1st & 16th of each month. Collect, sort, and verify dealer invoices. Export summary sheets for the previous 15-day period. Create standard templates and credit notes in the E-workflow system. Submit hard copies to the accounts department. Obtain and share payment details with respective dealers. Maintain dealer-wise CRM utilization reports. Special Approval & CCR Claims: Approve/Reject claims after reviewing invoices as per GST format. Maintain provision records shared by CRM team. Prepare credit notes and ensure timely submission to accounts. Follow up with accounts for payments and communicate with dealers. Monitor and report on CCR budget consumption. Transcars Star Ease Claims: Review and approve service estimates from dealers. Collect and verify supporting documents and invoices. Maintain claim records as per approvals. Generate templates and credit notes in the E-workflow. Submit hard copies to finance/accounts. Obtain payment details and share with dealers. Prepare utilization reports for Transcars Star Ease. 2. Other CRM Activities Provision & Maintenance Invoices: Submit related invoices to the accounts department. Reporting: Prepare monthly Complaint Ratio and Courtesy Car reports. Maintain dealership complaint data and gather inputs on courtesy car usage. Desired Candidate Profile: 4–5 years of relevant experience in CRM or claim processing within the automobile industry. Strong knowledge of claim processing, GST norms, and dealer management. Proficient in Excel, e-Dealer, and E-workflow systems. Detail-oriented with strong documentation and reporting skills. Effective communication and coordination abilities. Key Skills: CRM Goodwill / CCR Handling Claim Verification & Processing Dealer Coordination Invoice Validation & GST Compliance Credit Note Preparation Report Generation (Excel) E-Dealer / ERP / E-Workflow Proficiency Budget Monitoring Complaint Ratio & Courtesy Car Reporting Time Management & Attention to Detail Contact: 9881736115 sandip.d@uds.in
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Dear Candidate, Greetings from AGS Health! Job Title: Process Associate/Sr Process Associate Job Role: Responsible for calling US Insurance companies on behalf of doctors/physicians and following up on outstanding Accounts Receivable. Should have basic knowledge of the entire RCM (Revenue Cycle Management) Perform analysis of accounts receivable data and understand the reasons for pending claims in AR and the top denial reasons Process : International Voice process - AR Calling Qualification: Any Graduate Interview Process: Rounds off interviews: 1. HR screening 2. Online Assessment Test 3. Operational/Technical Round Shift Timing: 5.00 PM to 2.00 AM or 07:00 PM to 4:00 AM Night Shift (US Shift) - Should be flexible for both shifts. Transport: Two-way transport is available based on boundary limits. Location: Western Pearl, Kothaguda, Kondapur, Hyderabad Job Type: Full-time, Regular / Permanent Benefits: 5 days work Work from the Office PF ESI Health insurance Performance bonus Required Skills: Minimum 1 year of experience in AR calling Calling experience on Denial Management - Physician Billing/Hospital Billing Should be comfortable working with Night shifts Good Communication skills Looking for an aspirant who can join us immediately. Note: Immediate joiners preferred. Interested candidates can WhatsApp their resume to 9150092587 Regards, Shashank Rao HR- Talent Acquisition AGS Health
Posted 2 months ago
1.0 - 6.0 years
1 - 3 Lacs
Prayagraj, Thane, Patna
Work from Office
Role & Responsibilities Handling TPA related all process from billing to co-ordinate with TPA companies. Responsible for counseling patient's family & pre-Auth process. Maintaining & uploading patient's files on the portal. Couriering the hard copy of patient's medical file to the Insurance companies. Responsible for all co-ordination activities from patient's admission to discharge. Handling billing Department, Implants bill updating & reconciliation. Daily co-ordination with the patient and Hospital staff. Outstanding follow-up with TPA. To obtain and review referrals and authorizations for treatments. Must be aware of norms of the insurance sector. Daily follow up with Insurance companies to pass or clear the Health Insurance claims. Qualifications Bachelor's degree. Previous experience in TPA management or Banking. Good interpersonal and communication skills. Astha Saklani 7087994355 HRD
Posted 2 months ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Job Title: US Insurance Process Voice Location: Bangalore Job Type: Full-Time & US Shifts Job Summary: We are looking for dynamic and customer-focused individuals to join our US Insurance Voice Process team. As a voice process associate, you will be responsible for handling inbound/outbound calls related to insurance policies, claims, billing, and customer queries for US-based clients. This role requires excellent communication skills, attention to detail, and a strong understanding of insurance practices. Key Responsibilities: Handle inbound and outbound calls from US customers regarding insurance inquiries. Assist clients with policy information, renewals, claims processing, premium payments, and policy changes. Provide accurate and timely information while ensuring first-call resolution. Update and maintain customer records in the system as per client requirements. Follow compliance and confidentiality regulations. Escalate complex queries to appropriate departments or supervisors. Meet performance metrics including call quality, average handling time (AHT), and customer satisfaction (CSAT). Requirements: High School Diploma or equivalent (Bachelors degree preferred). 0–4 years of experience in US Insurance Process or international voice process (preferred). Excellent verbal communication and listening skills (neutral accent preferred). Knowledge of US insurance terminologies (Life, Health, Auto, or Property & Casualty). Familiarity with CRM systems and basic computer skills. Willingness to work in night shifts or rotational shifts (US time zones). Ability to work under pressure in a target-driven environment. Preferred Skills: Prior experience in a BPO handling US clients. Understanding of US healthcare or property & casualty insurance processes. Typing speed of 30+ WPM with high accuracy. What We Offer: Competitive salary + performance-based incentives & shift allowance. Training on US insurance products and systems. Opportunity to work with global insurance clients. Growth opportunities and internal mobility. Contact point : Nancy - 9686682465 / 7259027295 / 7760984460 / 7259027282 / 9900024811
Posted 2 months ago
1.0 - 3.0 years
3 - 4 Lacs
Chennai
Work from Office
Hiring for leading medical coding client. Position 1: AR Analyst - Physician Billing During training (2 to 3 months) Shift time: For Female Shift: 7.30 PM to 5.30 AM For Male shift: 7 to 5 PM After training shift time: For Female shift: 1 PM to 10 PM For Male shift: 2 PM to 11 PM Location: Chennai - Nungambakkam 5 days working (Monday to Friday) Only direct interview. Interested candidate can share updated resume to yogeswarisugumar@bdo.in along with below details. Current CTC: Expected CTC: Notice Period: Current location: Job Description: Education: Any Degree / diploma / Undergraduate No cab available. Roles and Responsibilities: Responsible for Analysing both insurance and patient follow-ups Work on Rejections, Denials, and outstanding AR/Aging Call and speak with insurances for following up on unpaid or denied claims Desired Candidate Profile: MUST BE FROM MEDICAL BILLING (US HEALTHCARE) BACKGROUND:- Detail-oriented and possess exceptional analytical skills. Experience in working on Rejections, Denials and outstanding AR/Aging Ability to analyse claim thoroughly and take needed correction action for claims payments Ability to check claim status from various insurance portals Ability to independently analyse and resolve denials
Posted 2 months ago
1.0 - 4.0 years
2 - 6 Lacs
Bengaluru, Bangalaore
Work from Office
WNS (Holdings) Limited (NYSEWNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . Answer incoming calls and respond to customer queries Research and resolve customer issues using the tools and applications provided Identify and escalate issues to supervisors wherever necessary Document all calls as per the standard operating procedures Follow up on customer calls wherever necessary Identify and escalate to management any deviations observed in the call trends Maintain expected Quality Targets Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met Meet internal Production, Utilization and Productivity target Qualifications Graduate from a recognized university Proficient in computer applications Knowledge of customer service practices Excellent listening, verbal and written communication skills Good logical, analytical and problem solving abilities Attention to detail and accuracy Good interpersonal skills and strong client focus Ability to communicate clearly, concisely and effectively Life insurance/claims processing knowledge preferred
Posted 2 months ago
2.0 - 7.0 years
1 - 5 Lacs
Pune
Work from Office
Basic Purpose:Provide timely and accurate response to assigned internal and external customers Collaborate with underwriters to establish target dates and communicate coverage recommendations.Responsibilities to include account set-up, quoting, proposals, policy issuance, policy administration requests, and account service.Assist in reviewing documentation received for completeness and request missing informationDocument and maintain unit processes and procedures and disseminate information to the applicable team.Other responsibilities as needed.Primary Job Responsibilities:Screen transactions to determine authority and process and/or refer to underwriter per established guidelines.Gather a wide variety of rating elements from applications/UW instructions/WC rating bureaus/NCCI/ /Reference Connect and company guidance to rate new or renewal business.Input information and rating elements into the policy rating system with a high degree of accuracy. Review output to ensure proper rating elements were applied.Maintain rating documentation using paperless policy environment per established guidelines.Provide endorsement quotes on demandDevelop relationships and work within team and across departments to ensure customer tasks are completed and customer response expectations are achieved.Initiate and facilitate renewal process in collaboration with underwriter and timely, professional communication with producer.Resolve customer service issues.Ensure proper initiation and completion of incoming requests for policy issuance, quote requests, Endorsement and policy administration.Identify areas for improvement, with recommendations for process, procedure, or system changes. Qualifications Qualifications, Skillset and Experience:Minimum 6+ months experience in P&C Insurance background within Underwriting Support experience (Issuance, Endorsements) required for AssociateMinimum 12+ months experience in P&C Insurance background within Underwriting Support experience (Issuance, Endorsements) required for Sr. AssociateOrganizational and interpersonal skills to set priorities, manage time, and be responsive to assigned customers.Demonstrated ability to professionally communicate and collaborate with internal staff and external customers.Solutions mind-set, passion for the customer serviceExcellent Communication skills verbal and written. Fluent proficiency & comprehension in English is required.Strong ability to multi-task while effectively communicating with the customersEfficient in internet, computer usage and web-based application skills. Typing speed of 30+Eye for DetailEducational Qualification :Attended at least 2 years in CollegeGraduate / Under GraduateOthers :Ability to perform work from Office Willingness to work in shifts. Work may extend beyond normal business hours as per business requirements NoteThis job description in no way states or implies that these are the only duties performed by this employee. Employees may be requested to perform job-related tasks other than those specifically presented in this job description. The employer reserves the right to change or assign other duties to this position. Job Location
Posted 2 months ago
0.0 - 1.0 years
2 - 6 Lacs
Noida
Work from Office
Selected Intern's Day-to-day Responsibilities Include. Assist with Lead GenerationEngage with CXOs via cold calls, emails, and LinkedIn. Do Consultative PitchingUnderstand business needs and present tailored solutions. Deliver Concept PresentationDeliver impactful presentations to secure business opportunities. Write ProposalsDevelop compelling techno-commercial proposals. Help with Deal ClosureNegotiate and finalize contracts for seamless onboarding. Support Account ManagementBuild and maintain strong client relationships. Ensure Business Lifecycle ManagementWork with business leads to optimize processes. Keep Market AwarenessStay updated on industry trends and technology advancements. About CompanyWe are an engineering company with leading capabilities in digital transformation, internet-related services and products, data science, development operations, product as a service, technology consulting, and software engineering. Trusted by industry giants, we have a proven track record in providing customized digital solutions across various industry segments.
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Answer incoming calls and respond to customer queries Research and resolve customer issues using the tools and applications provided Identify and escalate issues to supervisors wherever necessary Document all calls as per the standard operating procedures Follow up on customer calls wherever necessary Identify and escalate to management any deviations observed in the call trends Maintain expected Quality Targets Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met Meet internal Production, Utilization and Productivity target Qualifications Graduate from a recognized university Proficient in computer applications Knowledge of customer service practices Excellent listening, verbal and written communication skil
Posted 2 months ago
0.0 - 1.0 years
3 Lacs
Bengaluru
Work from Office
The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: To review emails for any updates Call Insurance carrier, document the notes in software and spreadsheet and take appropriate action Identify issues and escalate the same to the immediate supervisor Update Production logs Understand the client requirements and specifications of the project Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports
Posted 2 months ago
0.0 - 1.0 years
3 Lacs
Navi Mumbai
Work from Office
The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: To review emails for any updates Call Insurance carrier, document the notes in software and spreadsheet and take appropriate action Identify issues and escalate the same to the immediate supervisor Update Production logs Understand the client requirements and specifications of the project Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports
Posted 2 months ago
0.0 - 1.0 years
3 Lacs
Coimbatore
Work from Office
The AR Associate is accountable to manage day to day activities of Denials Processing/ Claims follow-up/ Customer Service Responsibility Areas: To review emails for any updates Call Insurance carrier, document the notes in software and spreadsheet and take appropriate action Identify issues and escalate the same to the immediate supervisor Update Production logs Understand the client requirements and specifications of the project Ensure targeted collections are met on a daily / monthly basis Meet the productivity targets of clients within the stipulated time. Ensure that the deliverables to the client adhere to the quality standards. Ensure follow up on pending claims. Prepare and Maintain status reports
Posted 2 months ago
7.0 - 12.0 years
11 - 15 Lacs
Hyderabad
Work from Office
Job Area: Finance & Accounting Group, Finance & Accounting Group > Global Accounting Ops Center General Summary: GAOC Senior Accountant role is to work on Brazil and Mexico countries payroll processing, working in PST time zone and work location is Hyderabad. Job overview and Primary Responsibilities: End to end processing of monthly payroll. Execute and manage critical activities (not limited to) such as: Validate the payroll reports shared by service providers and ensure payrolls are processed on time without any errors. Variance Analysis - Research on variance report and provide the reasons for variances in net pay. Focus on payroll compliance, improving and streamlining payroll processes and procedures. Respond to routine payroll related inquiries from employees and partners. Must be able to work independently and as part of a team. Professional and customer-service orientated with the ability to effectively interact with employees at all levels, managers, and business partners. Process reimbursements/claims requested by the Employees as per the frequency. Work with multiple streams like HR, Legal, Finance, Stocks and Benefits on various requirements. Internal audits – Assist in internal audits. Maintain/update standard operating procedures on a periodic basis. Execute the payroll processes with high emphasis on accuracy, timelines, and compliance. Skills required: Experience of 7+ years into Brazil or Mexico Payroll with large employee volume and transactions Strong analytical skills and attention to detail. Excellent communication skills and ability to interact with stakeholders. Strong and excellent working knowledge of Microsoft Office Knowledge of manual payroll processing. Ability to understand various deadlines and ensure that the deadlines are met with quality. Minimum Qualifications: Bachelor's degree. 4+ years of Finance, Accounting, or related work experience. *Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience. Experience in Brazil and Mexico payroll Shift Timimgs:6 PM to 3AM
Posted 2 months ago
0.0 - 3.0 years
3 - 6 Lacs
Pune
Work from Office
Job Job TitleGreeter-Bundgarden Job TypeFull-Time We are currently seeking a professional Greeter to join our team at Tanishq Jewellery in Bundgarden. As a Greeter, you will be responsible for welcoming and assisting customers as they enter our store. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion for providing exceptional customer service. If you are looking for a rewarding opportunity in the retail industry, we would love to hear from you. Apply now to join our team at Tanishq Jewellery as a Greeter-Bundgarden.
Posted 2 months ago
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