Claims Office Executive

About the Role

We are looking for a full-time in office member, who will look after all documentation work when it comes to Claims department. As a Claims Executive, you should have attention to details and be up to date with all the documents that are to be procured.

What you will be doing:

• Receive Claim Files and add file details as per Loop’s internal maintenance system
• Scan the files and maintain secure digital records
• Upload the claim files on TPA/Insurer portals to help with the digital claim submission
• Interact with client to communicate about deficiencies
• Share acknowledgment with clients about their claim files
• Facilitate sharing claim files back with customer upon request

What we are looking for:

• 6 months+ work experience of working with a TPA/Insurance company (claims division) handling claim files (scanning, uploading, and data entry)
• Willing to learn using claim portals of different TPAs for uploading claims
• High focus on accuracy, detail-oriented
• Ability to work with scanner and printer on a daily basis
• Fluency in using internal technical tools