2142 Claims Jobs - Page 47

WE HAVE AN URGENT REQUIREMENT OF AR CALLERS & AR FOLLOW UP CANDIDATES #AR follow-up with insurance companies & patients. #To follow up on claims assigned. #To Complete EDI rejections #End to End RCM Knowledge #Good knowledge of modifiers & softwares Required Candidate profile #EXPERIENCE : 01 TO 06 YEARS IN AR CALLING & FOLLOW UP US HEALTHCARE RCM #NIGHT SHIFTS #SALARY : 2.50 LPA TO 6.00 LPA + INCENTIVES #CALL/WATSAPP : PRAYAG : 9911985567 #vrtalenthunters6210@gmail.com Perks and benefits #best Salary & Incentives Plans Virtual Interviews

Manage a complex portfolio of work to ensure business and customer needs are met Manage and report on team performance including staff metrics (e.g., leave, attrition etc), and conduct regular performance reviews and feedback to develop personal performance of direct reports. Hold team members accountable for performance against key metrics, including achievement of financial and efficiency outcomes, and manage underperformance, in line with the current productivity management framework and ways of working. Actively motivate, develop, coach and engage team members to drive results and create a high performing team while showing genuine care in managing an environment of safety and wellbeing. Delivery of agent coaching based on needs identified through analysis of agent data, audits, and agent feedback. Set clear staff and portfolio objectives and targets, articulating clear links to the strategy to provide meaning and purpose to tasks. Analyse relevant metric data and reports to identify trends to continuously drive improvements in business results. Effectively lead and manage change, including through identification and delivery of business improvement opportunity initiatives. Develop and maintain a team performance, risk and quality culture that is customer focused with embedded risk management values Qualifications Graduate in any field. Exceptional verbal and written English communication skills. Minimum 3 years experience in an English-speaking voice-based contact centre account. Experience in a financial

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries. Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers. KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results. We have an exciting opportunity for Service Engineer Mechanical with Kongsberg Maritime India. We are looking for engineers professionals who can join our team and work closely with team leads and peer on different projects. We think you should have B.E. /M.E./ Diploma in Mechanical or equivalent 6+ years of relevant experience in Maritime industry with good track record. Experience in Mechanical for Propulsion, Thrusters, Steering, Gear, Gear Box etc. Good understanding and knowledge of products, systems, their functionality, and applications. Experience of Kongsberg products will be preferred Knowledge of share and support the on-the-job development of others where appropriate Skills: Good communication skills and Collaborative Positive attitude Restrained personality, self-motivated, go-ahead spirit and result-oriented. Overall focus and awareness on quality. Travel: Based on the Exigency of the Assignment /Project What you will be doing Communicate with clients to determine needs and explain complex issues Responsible for installation, inspection, and testing of machinery and equipment. Identify the malfunctioning associated with the system and communicates it to technical support if needed. Ensure Task is executed according to procedures and checklists. Together with Senior/Lead engineer/Group Manager, quality checks on task to be conducted Report progress debrief Department Manager post service. Maintain good relationship with customers, representing the Kongsberg values Provides Online/remote guidance / product support to customers and backend support to the service team as required Developing Product Knowledge, to be a Certified engineer through Self Study/Class room training as arranged by KMI Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and report any breaches or concerns on health and safety matters. Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order. Maintain a professional appearance and manner at all times, consistent with client and company expectations, and in doing so help to promote the image of the Company. Completing all necessary Company documentation punctually and in accordance with any guidelines or schedules issued (including Time Sheets, Expense Claims, Service Reports, etc.). At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for! Why join us Professional and personal development and career opportunities including access to training programs and mentorship opportunities for continuous learning and career advancement. Be part of a diverse team spread across several countries, embracing collaboration and cultural diversity. Work on exciting projects that are shaping the future of the maritime industry. What we can offer An inspiring and safe work environment Professional development and career opportunities Competitive pay and benefits We offer hybrid working arrangement Work Location Navi Mumbai, Maharashtra Point of contact Mamta Gupta Job type Permanent Working hours Full-time Working days Day

Key Account Manager (KAM) I Chennai Brand: Nature s Essence Professional Purpose/Mission of role: To drive sales and strengthen customer relations in the parlor/salon channel by promoting professional beauty products, managing distributor networks, and achieving territory sales targets. Roles and Responsibilities: Sales Achievement: Meet monthly and quarterly sales targets for assigned parlors by managing B2B relationships and ensuring product availability. Key Account Management: Identify and build relationships with B-Class Chain salons, closing business deals with key decision-makers. Customer Engagement: Conduct on-site visits, engage in product demonstrations, and enable technical training to new and existing clients to foster brand loyalty. Relationship Management: Act as the main contact for parlor partners, addressing inquiries, understanding client needs, and collaborating to resolve any issues. Distributor and Channel Management: Manage stock levels, ensure proper invoicing, and support claims processing with distributors to maintain smooth operations. Market Development: Identify and secure new parlor clients, build networks, and promote new product launches through targeted outreach. Training Support: Oversee training sessions aligned with the TTL s assistance to ensure proper product application and standards adherence among parlors. Customized Deals Merchandising: Provide tailored deals to salons and ensure proper merchandising is in place for brand visibility. Market Insights Strategy Alignment: Gather market intelligence and consumer behavior patterns to share with the salon marketing team, aligning sales strategies accordingly. Cross-functional Communication: Serve as the link of communication between key accounts and internal teams for seamless operations and strategy execution. Experience Required: Bachelor s degree (MBA preferred) with 5-7 years in B2B sales, ideally in beauty or B2B industries, with at least 2 years in client-facing roles. Should have handled class A B salons. Emersion with customer marketing projects or interventions will be added value. Skills Required: Sales and Client Management: Strong experience in B2B sales, client acquisition, and relationship-building. Communication and Presentation: Effective communicator, skilled in delivering product information and training. Technical Product Knowledge: Proficient in explaining product details, applications, and handling customer inquiries on technical matters. Distributor Handling: Experience managing orders, claims, payments, and inventory control. Market Intelligence: Ability to analyze and provide insights on consumer behavior and competitive trends. Travel: Willingness to travel within assigned regions for client visits and training sessions. Competencies: Thinks big / Unconventional/ Out of the box thinking Business savvy and Entrepreneurial mind-set Strong relationship-building skills Influence for impact and accountability Passionate about categories and products Strong team player with cross-functional collaboration skills Curious and proactive problem solver

Implement generalist HR role act as Business HR for specified Business Function(s) to enable them achieve their Vision /Mission thru implementing People strategies including Talent Acquisition, Induction, LD, Talent Management, Performance Management, Employee Engagement create great place to work. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators HR Operations Act as HR Business partner for Business Function(s) Participate in Business Function(s) Planning Reviews to provide PeopleManagement perspectives /Strategies Facilitate evolve Business Function(s) Vision / Mission cascade it to every employee embed in their Goals Talent Acquisition : External recruitment to raise the quality bar Campus Recruitment from niche institutions to build own Cadre Evangelize maximize IJP success Build talent pool for future Airports Induction, Onboarding, Great Experience delivery Conduct Training for Line Managers Providing payroll Input to SSC. Final settlement process verifying before release to employee. Documentation for NJ Separated employees. Gratuity Superannuation claim submission to SSC - Compliance and ensure release of the same as per time lines. Personal file maintenance, Coordinate for internal audits ensures closure of audit points. Joining Exit formalities. Ensure salary release on time. Learning Development : Conduct Role based TNI basis Behavioral Technical CompetencyDictionary , nomination, Eff ectiveness measurement to build future capability Facilitate Multi Skilling Initiatives for personal development / growth Insurance Management GMI, GTI, GPA Super top. Providing data to concerned stake holder for Renewal. Monthly addition / deletion data. Preparing MIS with regards to claims. Coordinating with TPA Service provider for smooth process of claims. Success Factor Off boarding , Transfers , Probation confirmation KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Networking with Industry Leaders ( HR ) HR Forums ( NHRDN , CII , AIMA , DMA ) Networking with HR Managers for Benchmarking data HR Consulting companies as when required INTERNAL INTERACTIONS -Roles need to interact with inside the organization to enable success in your day to day work Shared Service Centre ( Hyderabad ) for support on Talent Acquisition and LD Other HRBPs / COEs for seamless execution of HR Best Practices Corporate HR to understand policies / strategies co-creation of new policies / best practices . Act as Corporate resource for two way communication FINANCIAL DIMENSIONS OTHER DIMENSIONS Job requires deep understanding the business employees and accordingly be a trusted, thought leading,solution oriented partner of business function drive People Agenda to strengthen / grow the business. Role requires a high caliber multi skilled HR professional who can do multi-tasking on various HR fronts Must be mobile ( across India Overseas ) in future to harness Career opportunities across GMR EDUCATION QUALIFICATIONS MBA HR RELEVANT EXPERIENCE 4- 6 years of experience in HR Experience in large Indian companies know for best HR practices Hands on experience in HR Generalist roles COMPETENCIES Capability Building Social Awareness Execution Results Strategic Orientation Problem Solving Analytical Thinking Networking Personal Effectiveness Teamwork Interpersonal influence Stakeholder Focus

A Day in the Life Medtronic is expanding their footprint for Diabetes Care with a center in Pune and as a Team Lead Billing for Patient Financial Services, India, this role is responsible for ensuring the accuracy and completeness of billing and charges within the revenue cycle. This role involves reviewing, correcting, and processing billing errors, charge discrepancies, and claims denials within Patient Financial Services. The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. Our portfolio of innovative solutions is designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease. Responsibilities may include the following and other duties may be assigned: As a Team Lead Billing for Patient Financial Services, the role involves the specialist to work closely with various departments to ensure accurate coding, compliance with payer requirements, and maximization of reimbursement on Patient Financial Service accounts receivable metrics. Review and analyze charge capture data for accuracy and completeness. Identify and correct charge errors and discrepancies. Collaborate with clinical and coding staff to resolve charge-related issues. Monitor and review billing processes to ensure compliance with payer guidelines. Identify billing errors and make necessary corrections to avoid claim denials. Ensure timely and accurate submission of claims to payers. Manage the resolution of denied claims by identifying root causes and correcting errors. Resubmit corrected claims to payers for reimbursement. Track and report on claim correction activities and outcomes. Ensure all billing and charge correction activities comply with relevant laws, regulations, and internal policies. Stay updated on changes in billing regulations and payer requirements. Experience with various insurance plans offered by both government and commercial insurances (i.e., PPO, HMO, EPO, POS, Medicare, Medicaid, HRA s) and coordination of healthcare benefits, including requirements for referral, authorization, and pre-determination. Required Knowledge and Experience: Bachelor s degree in business or accounting major is preferred. 8+ years experience in healthcare insurance collections, accounts receivable management, billing and claims processing, and insurance payor contracts. Advanced knowledge of insurance contracting, payor regulations, insurance benefits, coordination of benefits, managed care, and healthcare compliance, rules, and regulations. Advanced experience with reading, and understanding medical policy information, and utilizing insurance benefit and coverage information to recovery denied claims. Advanced experience with various insurance plans offered by both government and commercial insurances. Experience with medical billing and collections terminology - CPT, HCPCS, ICD-10 and NDC coding, HIPAA guidelines and healthcare compliance. Benefits Compensation This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the RD lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

A Day in the Life Medtronic is expanding their footprint for Diabetes Care with a center in Pune and as a Team Lead Cash Posting for Patient Financial Services, India, this role is responsible for accurately posting and reconciling all payments received from patients, insurance companies, and other third-party payers within Patient Financial Services. The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. Our portfolio of innovative solutions is designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease. Responsibilities may include the following and other duties may be assigned: As a Team Lead Cash Posting for Patient Financial Services, the role involves specialist to collaborates with various teams to resolve discrepancies and ensure that the revenue cycle process is efficient and effective.This role plays a crucial part in maintaining the financial integrity of the organization by ensuring that all cash receipts are properly accounted for within the revenue cycle. Accurately post all payments (electronic, checks, credit cards, etc.) to patient accounts in the billing system. Ensure all payments are applied to the correct accounts and invoices. Process and post insurance payments, including primary, secondary, and tertiary payers. Reconcile daily cash postings with bank deposits and accounting records. Identify and resolve discrepancies between posted payments and actual deposits. Work with the finance team to ensure accurate general ledger postings. Post adjustments, write-offs, and denials as per payer contracts and company policies. Identify trends in denials and underpayments and communicate findings to management. Collaborate with the billing and collections teams to resolve outstanding issues. Maintain accurate and detailed records of all cash posting activities. Generate and analyze reports on payment trends, reconciliation outcomes, and discrepancies. Provide feedback on processes and suggest improvements to enhance efficiency. Ensure all cash posting activities comply with company policies and relevant regulations. Required Knowledge and Experience: Bachelor s degree in business or accounting major is preferred. 8+ years experience in healthcare insurance collections, accounts receivable management, billing and claims processing, and insurance payor contracts. Advanced knowledge of insurance contracting, payor regulations, insurance benefits, coordination of benefits, managed care, and healthcare compliance, rules, and regulations. Advanced experience with reading, and understanding medical policy information, and utilizing insurance benefit and coverage information to recovery denied claims. Experience with medical billing and collections terminology - CPT, HCPCS, ICD-10 and NDC coding, HIPAA guidelines and healthcare compliance. Benefits Compensation This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the RD lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

ResponsibilitiesIdentifying risks for new products and developingstrategies to mitigate those risksAsset Liability Management (ALM)Hedging of interest rate and other market risksusing derivative instrumentsRegular reporting of mortality, persistency andexpense risksDevelopment / Re-calibration of predictive model fordemographic risk (such as mortality risk, early claims propensity model etc.)Resilience testing and economic capital working forrisk CommitteePreparing presentation report for risk CommitteeKey CompetenciesMotivated and willingness to contribute toorganizational goalsBasic understanding of different productstructures and cashflowsAbility to produce the output and performbasic checks Proficiency in Excel/VBA and MS OfficeBasic knowledge of Prophet software" />

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Management of corporate group - MNC Brokers Research the market - growth, competitors, brokers and their past performance etc. basis which align on the targets including renewal versus fresh premium, projections by month, composition by different lines of insurance etc. Develop an action plan for the team to drive the targets by brokers, lines of business and sales through the existing signature accounts, ensuring achievement of defined topline/ bottom-line targets. Support team in creating/ bundling appropriate deals for existing clients and managing the relationship effectively to ensure client acquisition, confidence, engagement and retention Discuss upscale/ cross-sell opportunities with clients to drive growth of the business conducted and revenue generated Drive plans for increasing/ decreasing business with existing brokers and signing up new brokers. Maintain quality of product portfolios to ensure portfolios offered meet clients requirements as well as generate product wise. Capability development Regularly engage in discussions with team on prospects, closures, and commitments as well as provide guidance to the team to ensure that each LoB and location is achieving its targets. Identify clients requirements/ evolving market environment and identify gaps in various business processes/ operations to drive improvements required to drive revenue target Review various policies during renewals and recommend revisions in terms of risk coverage. Provide trainings to brokers to ensure they are equipped with knowledge of various products and sales capabilities to generate maximum leads for BAGIC Maintain in depth understanding of market, developments across various sectors and BAGIC s various products to have informed discussions with clients while pitching to them for business/ discussing other business matters Relationship management Build long term relationship with key brokers and intervene in resolving escalated issues (like claims, policy issuance etc.) for on time redressal of grievances and concerns Conduct regular meetings with the brokers. Share collateral and product information through mailers. Discuss what support they require from BAGIC; identify action areas for brokers and BAGIC team. Recommend rewards and recognition programs to be driven for brokers to ensure long-term partnership and sustainable business generation for BAGIC Contribute to strengthening client relationships by conducting various engagement activities like wellness programmes, organizing events like cricket matches etc for the clients. Team development Participate in recruitment process to identify the right talent for various positions within the direct business team Establish individual performance expectations and regularly review individual performance of the team Provide trainings to the team to ensure they are equipped with knowledge of various products and sales capabilities to generate maximum business for BAGIC

Management of corporate group - MNC Brokers Research the market - growth, competitors, brokers and their past performance etc. basis which align on the targets including renewal versus fresh premium, projections by month, composition by different lines of insurance etc. Develop an action plan for the team to drive the targets by brokers, lines of business and sales through the existing signature accounts, ensuring achievement of defined topline/ bottom-line targets. Support team in creating/ bundling appropriate deals for existing clients and managing the relationship effectively to ensure client acquisition, confidence, engagement and retention Discuss upscale/ cross-sell opportunities with clients to drive growth of the business conducted and revenue generated Drive plans for increasing/ decreasing business with existing brokers and signing up new brokers. Maintain quality of product portfolios to ensure portfolios offered meet clients requirements as well as generate product wise. Capability development Regularly engage in discussions with team on prospects, closures, and commitments as well as provide guidance to the team to ensure that each LoB and location is achieving its targets. Identify clients requirements/ evolving market environment and identify gaps in various business processes/ operations to drive improvements required to drive revenue target Review various policies during renewals and recommend revisions in terms of risk coverage. Provide trainings to brokers to ensure they are equipped with knowledge of various products and sales capabilities to generate maximum leads for BAGIC Maintain in depth understanding of market, developments across various sectors and BAGIC s various products to have informed discussions with clients while pitching to them for business/ discussing other business matters Relationship management Build long term relationship with key brokers and intervene in resolving escalated issues (like claims, policy issuance etc.) for on time redressal of grievances and concerns Conduct regular meetings with the brokers. Share collateral and product information through mailers. Discuss what support they require from BAGIC; identify action areas for brokers and BAGIC team. Recommend rewards and recognition programs to be driven for brokers to ensure long-term partnership and sustainable business generation for BAGIC Contribute to strengthening client relationships by conducting various engagement activities like wellness programmes, organizing events like cricket matches etc for the clients. Team development Participate in recruitment process to identify the right talent for various positions within the direct business team Establish individual performance expectations and regularly review individual performance of the team Provide trainings to the team to ensure they are equipped with knowledge of various products and sales capabilities to generate maximum business for BAGIC

JOB PURPOSE Implement generalist HR role act as Business HR for specified Business Function(s) to enable them achieve their Vision /Mission thru implementing People strategies including Talent Acquisition, Induction, LD, Talent Management, Performance Management, Employee Engagement create great place to work. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators HR Operations Act as HR Business partner for Business Function(s) Participate in Business Function(s) Planning Reviews to provide PeopleManagement perspectives /Strategies Facilitate evolve Business Function(s) Vision / Mission cascade it to every employee embed in their Goals Talent Acquisition : External recruitment to raise the quality bar Campus Recruitment from niche institutions to build own Cadre Evangelize maximize IJP success Build talent pool for future Airports Induction, Onboarding, Great Experience delivery Conduct Training for Line Managers Providing payroll Input to SSC. Final settlement process verifying before release to employee. Documentation for NJ Separated employees. Gratuity Superannuation claim submission to SSC Compliance and ensure release of the same as per time lines. Personal file maintenance, Coordinate for internal audits ensures closure of audit points. Joining Exit formalities. Ensure salary release on time. Learning Development : Conduct Role based TNI basis Behavioral Technical CompetencyDictionary , nomination, Eff ectiveness measurement to build future capability Facilitate Multi Skilling Initiatives for personal development / growth Insurance Management GMI, GTI, GPA Super top. Providing data to concerned stake holder for Renewal. Monthly addition / deletion data. Preparing MIS with regards to claims. Coordinating with TPA Service provider for smooth process of claims. Success Factor Off boarding , Transfers , Probation confirmation KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Networking with Industry Leaders ( HR ) HR Forums ( NHRDN , CII , AIMA , DMA ) Networking with HR Managers for Benchmarking data HR Consulting companies as when required INTERNAL INTERACTIONS -Roles need to interact with inside the organization to enable success in your day to day work Shared Service Centre ( Hyderabad ) for support on Talent Acquisition and LD Other HRBPs / COEs for seamless execution of HR Best Practices Corporate HR to understand policies / strategies co-creation of new policies / best practices . Act as Corporate resource for two way communication FINANCIAL DIMENSIONS OTHER DIMENSIONS Job requires deep understanding the business employees and accordingly be a trusted, thought leading,solution oriented partner of business function drive People Agenda to strengthen / grow the business. Role requires a high caliber multi skilled HR professional who can do multi-tasking on various HR fronts Must be mobile ( across India Overseas ) in future to harness Career opportunities across GMR EDUCATION QUALIFICATIONS MBA HR RELEVANT EXPERIENCE 4 6 years of experience in HR Experience in large Indian companies know for best HR practices Hands on experience in HR Generalist roles COMPETENCIES Capability Building Social Awareness Execution Results Strategic Orientation Problem Solving Analytical Thinking Networking Personal Effectiveness Teamwork Interpersonal influence Stakeholder Focus

The role is responsible for monitoring and securing revenue, verifying and posting receipts, solving discrepancies and following up on payments. closing of the books for AR accounts in line with the Hershey closing calendar. The role holder is also responsible for scanning, reviewing and monitoring distributor claims. They will be required to communicate with distributors and sales officers for reviewing and ensuring distributor claims are processed in a timely fashion. Major Duties/Responsibilities: 1. Credit and Receivable Management Inspect customer payments by recording all transactions: cash, cheque and credit Update receivables by maintaining records of paid and unpaid transactions Monitor customer accounts and align with business managers to follow up on receivables Review non moving credit balances - if any pending due to application issue Verifiy validity of account discrepancies by obtaining and reviewing information from sales, trade promotions, customer service departments, and from customers Resolve collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department Summarize receivables by maintaining invoice accounts; coordinating monthly transfer to accountsreceivable account, verifying totals and preparing report Support Supervisor with any additional AR activity which may be assigned on an ad-hoc basis 2. Deduction Management and Distributor Claim Management Resolve valid or authorized deductions by entering adjusting entries.Make monthly Provision Bad Debts ,Deduction Provision ,Trade Promotion Provision. Update claim tracking sheet, check secondary claims and damage claims Interact with FF and / or marketing on pending claims, budget issues and other deductions 3. Vendor/Customer Relationship Management Account Management Understand queries raised by internal and external customers and provide clarification Build and maintain effective relationships with vendors and customers/ business unit Process distributor FF settlement, check budget, GST customer dispute settlement and Nil certificates; Obtain approvals from RGM in-charge and coordinate with HO on cheque release Communication and Collaboration Respond to common mailbox subfolder within defined SLAsRespond to phone queries and respond to vendor /customer inquiries in a timely manner and in accordance with standards and policies Proactively communicate service-related issues including on time payment of vendor invoices, customer claims and employees expense reimbursements Collaborates with internal and external customers to understand their issues 4. Key Performance Indicator/ Metrics/ Service Level Agreement/ Process Improvement Management Report maintain set KPIs/ Metrics/ SLA in a timely manner Improve set processes and consistently review own work 5. Internal/External/ Sarbanes Oxley Audit Support Track documentation and controls are in place for AP processes and are updated to document changd / revised processes Review and implement changes to processes which are necessary to ensure controls within the AR group are in line with good internal controls practices Consistently execute internal control processes in accordance with audit recommendations Complete control assessments as required 6. MIS and Record Management Maintain documents accurately with adherenace to compliance and companys record retention policy Provide record as an audit support to both internal and external auditors as necessary Maintain data as per agreed gudielines, share releant MIS reports based on requiest from supervisor or business 7. Personal Capability Development Responsible and committed for the training and development plan for self Be the owner for continuous growth under the supervision of the AR Head

Collaborate with cross-functional teams, including researchers, clinicians, market access and regulatory stakeholders, to understand data needs and objectives for RWD analysis Identify relevant real-world data from various sources, such as electronic health records (EHRs), claims databases, registries and other healthcare databases Clean, transform and preprocess real-world data to ensure data quality, consistency and compatibility for analysis Apply appropriate statistical techniques to analyze real-world data and generate insights on research questions or business objectives Partner with senior analysts to conduct observational studies, comparative effectiveness research (CER), patient outcomes research and other types of RWD analysis to evaluate treatment outcomes, safety profiles and healthcare utilization patterns Partner with senior analysts to develop and implement data analysis plans, including study designs, statistical methodologies and modelling approaches Interpret and communicate findings from RWD analysis through reports, presentations and visualizations to stakeholders Partner with senior analysts to collaborate with internal and external teams to design RWD studies, including protocol development, data collection and analysis Stay updated and compliant with the regulatory landscape related to real-world data analysis Contribute to the development and implementation of RWD strategies and best practices within the organization Skills and competencies Strong understanding of real-world data sources, such as electronic health records, claims databases, registries and other healthcare databases Proficiency in data pre-processing, cleaning and transformation techniques to ensure data quality and compatibility for analysis Knowledge of relevant statistical methodologies, including propensity score matching, survival analysis and regression models, for real-world data analysis Solid problem-solving skills and the ability to derive meaningful insights from complex real-world data sets Solid communication and presentation skills to effectively convey complex concepts and findings Ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously Strong attention to detail and accuracy in data analysis and interpretation Experience :- A Bachelors or Masters degree (preferred) in a relevant field, such as Biostatistics, Epidemiology, Health Informatics or a related discipline Minimum 2-3 years experiencedemonstrated in real-world data analysis, preferably within the biopharma or healthcare industry Experience applying statistical and analytical techniques, such as observational study design, CER, patient outcomes research, and data modelling, to analyze real-world data Proficiency in R or SAS and SQL required Working knowledge of data visualizationtools, such as Tableau or Power BI, is desirable Working knowledge and familiarity with relevant statistical methodologies and study designs used in real-world data analysis Experience or familiarity with the biopharma industry or healthcare domains is preferred

Maintaining relations with the suppliers. Placing orders for necessary raw materials and purchased parts according to the requirements of the production. Receiving and handling the confirmations. Checking the purchase orders and modifying them according to the changes in the production plan with the help of the Shortage List and the Open Purchase Order List. Tracking shipments, urging them if needed. Regular, weekly check of the stocks, avoiding overstock. Minimizing the risk of obsolescence with the help of the weekly check of the obsolete report. Correspondence with the freight forwarders, warehouses, and in case organizing the transportation. Dealing with claims, settling debit and credit issues. Filing and recording all necessary documents. Checking the inventory of critical materials (personally if needed) according to the Shortage List. Getting in touch with the right warehouse personnel and having the discrepancy modified if there is any inventory discrepancies. Handling purchasing data privacy. Assuring all active components according to production needs, in time, for the accord price in the request. Reviews requisitions and MRP output. Confers with vendors to obtain product information such as price, availability and delivery schedule. Orders, reschedules and cancels material based on requisitions and MRP output. Maintains procurement records such as items purchased, costs, delivery and inventories. Manages supplier to price, delivery and quality expectations and escalates when appropriate. Approves invoices for payment. Investigation inventory levels. Monitors the movement of materials through the production cycle. Conducts quarterly supplier reviews. Maintains procurement records, reports and metrics. The experience we re looking to add to our team: Typically requires a Bachelor s Degree or equivalent experience. Use of the following tools may be required: Working usage of Word, Excel and Power Point, English language knowledge, data entry, ten-key, spreadsheet (PC), ERP software. Ability to read and comprehend instructions, correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply common sense comprehension to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. What you ll receive for the great work you provide: Health Insurance Paid Time Off

Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property Maintains logs, certifications and documents required by law and Standard Operating Procedures Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures Position focuses on ensuring guest and employee satisfaction while achieving the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process Assists in the development of detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times Complies with applicable federal, state and local law and safety regulations Follows proper key control guidelines in loss prevention and in the property Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional Incorporates into patrols, which encompass all areas of the propertys interior and exterior, an inspection tour of recording system Follows Duty of Care process for the protection of guests and employees Follows up on all unusual activities in and around the property that would impair the well being of guests and employees Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Implements action plans to monitor and control risk Monitors all unusual activities in and around the property that would impair the well being of guests and employees Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities Oversees and guides the efforts of the Accident Prevention Committee Oversees first aid program for guests and employees Oversees the claims process and protects company assets by closely monitoring the General Liability and Workers Compensation cases Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service Provides services that are above and beyond for customer satisfaction and retention Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems Develops liaison with local law enforcement and emergency services Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

As Project Manager, you will Lead the execution of medium to large size projects and ensure that all related activities are performed in accordance with Hitachi Energy India Limited policy, contractual agreements, quality standards, health, safety & environment requirements, financial targets, as well as schedule commitments. Supports the organization in process improvement to continually increase the effectiveness of project execution. Working in close collaborations with customers, engineering, quality, production, supply chain, etc. You must possess strong organizational and communication skills and work proficiently both individually and in teams. Key Responsibilities Leading the project team, defining execution guidelines, allocating project tasks, and motivating and monitoring internal and external resources to accomplish all tasks and milestones. Providing performance feedback regarding allocated resources working on projects. Effectively monitoring and controlling project progress and efficient resource utilization. Monitoring and controlling project financials, overseeing project invoicing status, cost, expenses and cash flow. Defining, jointly with the Finance, Quality, Engineering and Planning departments, all project plan documents, including scope and financial plans, schedule and risk management plans. Identifying, qualifying, quantifying and managing project risks, and ensuring that all opportunities are identified and pursued Driving the formal acceptance of the project, ensuring contract close-out and its acknowledgement by the customer Procuring all required services, materials and equipment from external and internal suppliers, including support in negotiations, claims and project changes. Building and maintaining strong relationships with internal and external stakeholders. Acting as the key contact for the customer and an escalation point for project issues. Confirming that the project consistently applies contract and claims management, in accordance with Hitachi Energy India policies and contractual agreements. Ensuring the project follows and complies with company health, safety, and environmental policies. Visible leadership in ensuring implementation of HSE requirements at site as per company procedures and polices. Background Bachelor s degree in electrical engineering and 10 plus years in one or combination of the following disciplines: Project Management; Project Engineering; Customer support. Must have proven accomplishments. PMP certification Clearly demonstrates critical thinking, problem solving and decision-making skills. Strong leadership and interpersonal skills to communicate with Hitachi Energy and Customer personnel in order to successfully collaborate, coordinate, and resolve project related activities and issues. Knowledge of Project Management skills such as critical path and risk identification and mitigation. Ability to manage multiple projects simultaneously and able to deliver to customer s expectations. Self-motivated who drives all stakeholder to close issues and comfortable taking a leadership role as being a team member. Negotiation skills for interaction with internal and external customers Desired competencies: Knowledge of SAP, Primavera P6, MS project, MSWORD and MSEXCEL Experience from FACTS and/or HVDC projects will be added advantage.

Ensures the portfolio of contracts in the business follows contract and claim management methodologies in accordance with internal standard procedures. Reviews and comments on commercial and technical tender terms and conditions. Develops contract strategy for the South Asia HUB based on Hitachi Energy s policies, customer requirements, and the overall execution strategy taking into account risk, pricing, scope, and schedule. Identifies the contract baseline (including terms and conditions, specifications, drawings, estimate, proposal, schedule and other documents incorporated in the contract) and highlights areas of potential risk. Ensures timely and accurate execution of commercial aspects in portfolio of contracts (i.e. payments, claims, variation orders, warranties, provisions, guarantees, etc.). Attends Risk Review for the HUB South Asia and is accountable to fulfill contracts Golden rules and to meet highest contractual standards. Verifies that both parties to the contract have fulfilled their contractual obligations and there are no responsibilities outstanding. Assesses success of the contract and determines if there are any lessons learned for future contracting. Documents and communicates to all appropriate parties any deficiencies found as part of the closeout process. Analyses prime contract terms to highlight areas of potential opportunity and risk, such as ambiguities, omissions and conflicts, as work proceeds. Seeks advice from Legal to draft, negotiate and finalize agreements during the Sales and Project Execution phases. Develops and implements risk mitigation and opportunity plan in concert with Project Manager and/or Sales Manager or FES Management. Performing the overall analysis of incoming claims (Customers, Suppliers/Subcontractors and Consortium Partners), development of defense strategies, preparing response/correspondences, counterclaims, and related project claims strategies for the HUB. Analyze legal issues requested by local business units and local group functions and provide general contractual advice and support. Deliver contractual training; and be able to deal directly with internal clients and external parties. Ensures that the area of responsibility is organized, staffed, skilled and directed. Guides, motivates and develops direct/indirect subordinates within South Asia HUB. Drive liquidation of Old and Collectible Bank Guarantees within HUB South Asia and support in timely closure various tax related licenses. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background Degree in Law (preferred) , finance or equivalent. 7 to 10 years of experience. Extensive experience in Contract Management functions and processes in project execution of EPC energy projects or similar industrial plants. Contract Managers or legal advisor with Site Contract Management experience of more than 7 years will be preferred. Experience in working within internationally staffed teams and with international contractual partners. Solid experience change management, claim management and contract-related legal issues and the possible effects in the relevant areas of responsibility regarding proposal stage and/or project execution. Behavior and dealing with foreign cultures (Ethical Conduct) living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Systematic and structured work style. Proficiency in both spoken & written English language is required.

The role is responsible for monitoring and securing revenue, verifying and posting receipts, solving discrepancies and following up on payments. closing of the books for AR accounts in line with the Hershey closing calendar. The role holder is also responsible for scanning, reviewing and monitoring distributor claims. They will be required to communicate with distributors and sales officers for reviewing and ensuring distributor claims are processed in a timely fashion. Major Duties/Responsibilities: 1. Credit and Receivable Management Inspect customer payments by recording all transactions: cash, cheque and credit Update receivables by maintaining records of paid and unpaid transactions Monitor customer accounts and align with business managers to follow up on receivables Review non moving credit balances - if any pending due to application issue Verifiy validity of account discrepancies by obtaining and reviewing information from sales, trade promotions, customer service departments, and from customers Resolve collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department Summarize receivables by maintaining invoice accounts; coordinating monthly transfer to accountsreceivable account, verifying totals and preparing report Support Supervisor with any additional AR activity which may be assigned on an ad-hoc basis 2. Deduction Management and Distributor Claim Management Resolve valid or authorized deductions by entering adjusting entries.Make monthly Provision Bad Debts ,Deduction Provision ,Trade Promotion Provision. Update claim tracking sheet, check secondary claims and damage claims Interact with FF and / or marketing on pending claims, budget issues and other deductions 3. Vendor/Customer Relationship Management Account Management Understand queries raised by internal and external customers and provide clarification Build and maintain effective relationships with vendors and customers/ business unit Process distributor F&F settlement, check budget, GST customer dispute settlement and Nil certificates; Obtain approvals from RGM in-charge and coordinate with HO on cheque release Communication and Collaboration Respond to common mailbox subfolder within defined SLAsRespond to phone queries and respond to vendor /customer inquiries in a timely manner and in accordance with standards and policies Proactively communicate service-related issues including on time payment of vendor invoices, customer claims and employees expense reimbursements Collaborates with internal and external customers to understand their issues 4. Key Performance Indicator/ Metrics/ Service Level Agreement/ Process Improvement Management Report & maintain set KPIs/ Metrics/ SLA in a timely manner Improve set processes and consistently review own work 5. Internal/External/ Sarbanes Oxley Audit Support Track documentation and controls are in place for AP processes and are updated to document changd / revised processes Review and implement changes to processes which are necessary to ensure controls within the AR group are in line with good internal controls practices Consistently execute internal control processes in accordance with audit recommendations Complete control assessments as required 6. MIS and Record Management Maintain documents accurately with adherenace to compliance and companys record retention policy Provide record as an audit support to both internal and external auditors as necessary Maintain data as per agreed gudielines, share releant MIS reports based on requiest from supervisor or business 7. Personal Capability Development Responsible and committed for the training and development plan for self Be the owner for continuous growth under the supervision of the AR Head