We are seeking a detail-oriented and organized Order Manager to join our dynamic operations team. The Order Manager will be responsible for overseeing the entire order processing cycle, from order entry to delivery to revenue, ensuring customer satisfaction and operational efficiency. The ideal candidate will possess excellent communication skills, a strong sense of urgency, and a proactive approach to problem-solving. Key Responsibilities: Order Processing: Accurately enter and process customer orders into our system, ensuring all details are correct. Inventory Management: Monitor inventory levels and coordinate with the warehouse team to ensure stock availability for orders. Customer Interaction: Communicate effectively with sales team regarding order status, delivery schedules, and any issues that may arise. Coordination: Liaise with various departments, including sales, logistics, and finance to streamline order fulfillment processes. Quality Assurance: Implement and maintain quality control processes to ensure the accuracy and timely delivery of orders. Reporting: Generate and analyze reports on order processing metrics and identify areas for improvement. Issue Resolution: Address and resolve any order-related issues, complaints, or delays promptly to ensure customer satisfaction. Handles DEFOA Claims: Process and manage claims for products that are dead/damaged/missing on arrival, ensuring quick resolutions to maintain customer satisfaction. Manages Order Returns: Oversee the order return process, ensuring efficient and accurate handling of returned products. Continuous Improvement: Identify opportunities for process enhancements and implement solutions to improve efficiency and effectiveness. Requirements: Education: Bachelor s degree in business, Operations Management, or a related field. Experience: Minimum of 8 years experience in order management or a related role. Experience in SAP: Proficiency with SAP is a must-have. Skills : Proficiency in order management software and ERP systems. Strong analytical and problem-solving skills. Excellent organizational skills and attention to detail. Effective communication skills, both written and verbal. Ability to work under pressure and meet tight deadlines. Customer-focused with a commitment to providing high-quality service. Preferred Qualifications: Project Management: Experience in project management is good to have. Experience in handling a high volume of orders in a fast-paced environment. Knowledge of inventory control methods and practices. Ability to work independently and as part of a team.

To handle all chats & emails in a prompt and courteous manner in line with company standards. Respond to potential or existing customers & provide the required information about a product or service using scripts Work with team spirit to achieve a common goal i.e. customer satisfaction. Determined and focused to achieve all the targets set up by the operations team for the benefit of the customer and then the organization. Should willingly take up any project assigned by the call centre manager or management team.

As a Business Tester, you will be accountable & responsible to Prepare test strategy, test plan, test scenario, test scripts based on the project requirements. Execute functional and regression test cases. Report the defects in tracking tool and ensure its closure through STLC process. Involve in review meetings and walk through meetings. Candidate should have knowledge / experience in Guidewire - Policy-Claims-BillingCenter / Insurance domain. Having experience in Agile methodology is a must. Skills and attributes for success Deft knowledge on Agile Scrum Hands on experience in Guidewire - Policy-Claims-BillingCenter Products Knowledge in P&C Insurance Domain Knowledge in SQL basics Understanding the entire modules and their functionality by verifying the Functional Specification and Style guide issued by the client. Responsible for writing and executing the Test Cases for Functional Testing. Maintaining the Bug Reports and delivery Note details. Involved in Peer-Review of the test cases, Sanity Testing, Smoke Testing, Regression Testing, System Testing and User Acceptance Testing. Involved in review meetings and walk through meetings. Attend status calls as needed to report on testing progress To qualify for the role, you must have BE/BTech/MCA/M.Sc. 2 - 5.5 years of UAT/Business testing experience in in Guidewire - Policy-Claims-Billing centre / Insurance domain with Agile methodology. Ideally, you ll also have Should have excellent communication skills & should be able to articulate concisely & clearly Should be ready to do an individual contributor

An associate analyst/analyst in the team will be primarily responsible to develop working knowledge of firm level business relationship and procurement concepts. The individual will be performing work procedures as laid down in the EYG business relationship Independence and procurement policies along with attaining hands-on experience in research/analysis and making updates post review by project managers to various EY tools and databases, thereby helping client serving/audit teams in mitigating business relationship-related risk. In this role, candidate will be required to perform a secondary research, gather required information from vendor (such as their ownership, affiliations, financials, etc. for different risk management review submissions), provide the process and tool related consulting support to EY Professionals, coordination with different risk management departments (Independence, Anti-Bribery, Supplier Assurance, Legal, Supply Chain Services, etc.) for approvals. The individual will be required to communicate with project managers and team members from audit/pursuit teams for completion of procedures. Technical Expertise Build good understanding and ability to interpret Vendor s company structure, affiliations, ownership, and relationships in accordance with audit client and affiliate definition as per EYG Independence and Global Procurement policies. Perform secondary research and analysis on third parties financials, ownership and affiliations after gathering required information, to determine the permissibility of the business relationships Actively participate in knowledge calibration sessions by asking relevant questions and highlight any process understanding gaps timely. Learn and become proficient in internal process and tools to provide consultative support to EY professionals Perform reconciliation, research, and draft recommendations for review by project managers as part of the procedures Understand and work towards meeting and exceeding the defined individual KPIs for the role. Maintain a proactive approach to follow-ups, ensuring all approvals are obtained and projects reach successful closure Compile and submit detailed research reports, ensuring they meet the standards for review and approval. Skills and attributes for success Strong research and analytical skills. Excellent communication and coordination abilities. Proficient in using corporate internal tools and software. Ability to work independently and as part of a team. Detail-oriented with a commitment to accuracy and thoroughness. Proactive mindset, adept at managing multiple tasks and deadlines. To qualify for the role, you must have Education Graduate/post-graduate Experience 0 to 2 years of relevant experience Certification Requirements Any relevant Risk Management related certifications will be an added advantage Ideally, you ll also have Flexibility to work in rotational shifts Technologies and Tools Experience in MS office suites like Microsoft 365, MS excel, PowerPoint What you can look for A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment A team which has its foundation in the core values of trust, respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills. Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Mega Walk-in drive for Transaction (Non-Voice) Roles, Jaipur on 4 April 2025 Walk-In Drive Date: 4 April-25 Time: 11 AM - 2 PM Venue: Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017 Work module: Work from office Responsibilities: Ability to comprehend complex information/data set Ability to deliver work as per agreed accuracy service levels along with good productivity Communication with onshore team for getting the resolutions on pending information Analyse and identify trends and raise for awareness. Maintaining high level of accuracy while performing work Qualifications Minimum qualifications Any graduate (except Law) is eligible Freshers are eligible. Note: Please carry below documents with you: 1. 3 copies of updated resume 2. 3 Passport size photographs 3. Original Aadhar card 4. 2 copies of Aadhar card 5. Payslip (if applicable) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Position Summary Job Summary : We are seeking a passionate Trainer to join our team with good exposure and experience in the project. The Trainer will be responsible for designing, developing, and delivering training programs to enhance the skills and knowledge of our employees. The ideal candidate will have a strong background in training and development, excellent communication skills, and the ability to engage and motivate learners. Key Responsibilities: Develop and implement training programs that meet the needs of the organization and its employees. Conduct training sessions using various methods, including in-person, virtual, and blended learning approaches. Assess training needs through surveys, interviews with employees, or consultations with managers. Create training materials, such as manuals, handouts, and visual aids, to support training sessions. Evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes. Provide ongoing support and coaching to employees to ensure they can apply what they have learned. Stay updated with the latest trends and best practices in training and development. Collaborate with other departments to ensure training programs align with organizational goals. Experience : Minimum of 4 years of experience in the healthcare industry, with a focus on payment posting, claims management, or related roles. Proven experience in handling denials and performing quality assurance tasks. Familiarity with healthcare billing systems and software (e.g., EPIC, Cerner, or other EMR systems). Preferred Skills : Knowledge of healthcare insurance types (Commercial, Medicaid, Medicare) and payment processes. Strong understanding of claim denial reasons, appeals processes, and payer requirements. Excellent verbal and written communication skills. Familiarity with healthcare regulations, including HIPAA, and other compliance standards. Ability to work independently and as part of a collaborative team. Excellent communication and presentation skills. Strong organizational and time management skills. Proficiency in using training software and tools. Knowledge of adult learning principles and instructional design. Qualifications : Bachelors degree in education, Human Resources, or a related field. Proven experience as a Trainer or similar role.

Role & responsibilities Liaise with clients and SMEs to design, implement, and conduct an effective QA process to identify trends and training opportunities. Strong experience of monitoring calls/chats/e-mails and end to end processed cases/claims as per defined sample plan. Perform Root Cause Analysis (RCA) and take corrective actions for defects identified during monitoring, report out any zero tolerance or negative CX or indemnity spend impacting claims to take necessary actions. Ability to drive monitoring improvement plan (MIP) for repeated errors or critical errors. Ability to analyze, compile and present data regarding QA metrics to all stakeholders. Maintain up-to-date understanding of claim handling procedures and regulatory requirements. Conduct regulatory research to support development of compliant claims handling practices. Deftness in identifying and making recommendations to improve our overall claims customer experience alongside aiding in refinement of standards of excellence, best practices, and training materials. Develop and monitoring process enhancements that support AirCover operations, promoting a culture of service excellence Support external claims audits for ensuring firm adherence to regulatory and statutory compliance requirements. Strong organizational and problem-solving skills with the ability to gather information, analyze critically and cut through complexities to arrive at workable solutions. Preferred candidate profile Bachelors degree or college diploma. Overall 2 -3 years of experience with at least 1-2 year in quality management/audit/SME support for Insurance claims (Back-office and Front Office operations) functions. Proficient in MS Office - Excel, PowerPoint and system-based audit tools. Experience in audit, risk management, regulatory compliance, processes and controls is preferred but not necessary. Ability to provide and receive feedback with effective conflict management skills. Customer centric and ability to drive process improvements. Team player and be able to operate under pressure and ambiguous situations.

Skill required: Property & Casualty- Underwriting - Underwriting Designation: Underwriting Specialist Qualifications: Any Graduation Years of Experience: 7 - 11 Years What would you do? Analyze and evaluate credit portfolios and financial reports including interpreting financial data and assessing market trends and volatility that has potential impact on the operations and financial performance of the client. This includes climate risk assessment and industry research. Assess credit worthiness and financial strength of client through critical financial and risk analysis with the use of qualitative and quantitative data via recommended institutions such as S&P, Moodys and Fitch, and provide recommendations for risk rating and classifications. Complete credit/financial risk analysis report with clear and concise critical analysis based on informed judgement with due diligence in alignment with the Underwriters guidelines and risk appetite. This includes, but not limited to, analysis of mergers and acquisitions, claims and litigation, international exposure, FCPA concerns, regulatory developments, material corporate governance initiatives, liquidity position, financial performance and cash flow. What are we looking for? Bachelors degree in accounting or finance is required CPA or MBA is a plus 2-3 years of experience in corporate credit analysis from a bank or similar financial institution is preferred Able to understand and interpret the financial statements (Balance Sheet, Income Statement, Cash Flow Statement, Changes in Stockholders Equity, and Notes to the financial statements). Knowledge in Annual Reports and/or Credit/Equity Reports (Standard & Poor and Moodys). Highly analytical to be able to understand financial ratios (profitability, liquidity, leverage, solvency ratios) and able to interpret several together accurately. Understanding of current global micro and macro economic status is a plus Previous experience as credit analyst/credit risk analyst or equity financial analyst for banks or other major financial institutions is required (at least 1 year of related experience). Strong understanding of US GAAP financial statements is required Familiarity with the US Industrial, Commercial, Capital and Consumer sectors Excellent oral and written communication skills. Work is primarily completing extensive write-ups to analyze risk and must be clearly written and presented for credit officers and underwriters to understand. Will also need to email and at times discuss through Microsoft teams with credit officers/underwriters) Roles and Responsibilities: Financial Analysis Risk and Credit Underwriting Fundamental analytical skills, with a background on financial reports and components, to be able to identify trends, root causes and anticipate future challenges and risks Analysis and rating of a companys profitability, asset quality, liquidity, leverage, and credit histories and identify risks related to industry, management, and contingencies. This includes assessing and analyzing trends and material changes as well as reviewing and interpreting Credit or Equity Reports to be used as reference in the analysis Complete intricate financials statement spreading to ensure financial ratios used are accurate to help understand the level of risk of buyers. Knowledgeable in company annual reports, 10Ks and 10Qs Supports Underwriters and Credit Officers in buyer administration such as setting up a buyers account in Trade Enable ("Account Reservation"), identifying buyer DUNS, performing automated buyer credit limits ("Pack 1") and gathering of buyer information and documents such as financial statements, credit reports, industry research and latest Company News Articles ("PACK 2 Docs") Qualifications Any Graduation

Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Ability to meet deadlines Ability to work well in a team Adaptable and flexible Agility for quick learning Ability to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Supply Chain - Warranty Management Designation: Business Advisory Associate Qualifications: Any Graduation,Diploma in Automobile Years of Experience: 1-3 Years What would you do? Verification and analysis of Technical Assistance Tickets based on available external support resources (Parts catalog, Dealer Assist & Standard response time) Implement practices to improve operational efficiencies Investigate ticket solutions & take appropriate decision a process SME and take initiatives to improve team performance Diagnose complex automotive tickets and support dealer with an effective and quick solution to fix the concern Control Module diagnosis as per new technology in Automotive Implement practices to improve operational efficienciesThe service involves offering support to the repairer who is facing challenges in diagnosing or fixing a technical issue with a vehicle under repair. This assistance encompasses several steps:comprehending and pinpointing the issue, ensuring the repairer has exhausted all available resources and followed the client s recommendations.In Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources - a portal with supporting information What are we looking for? BE/Diploma in Mechanical/Automobile Engineering Experience as a Technician with high-end automotive brands Certified Level 4 Technician from a premium passenger vehicle dealership Proficient in control module diagnosis and electrical testing Strong communication skillsAuthorized HV battery certification (Senior Authorized Person for Battery Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation,Diploma in Automobile

Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Strong analytical skills Commitment to quality Results orientation Problem-solving skills Ability to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? Detail orientation Adaptable and flexible Agility for quick learning Results orientation Prioritization of workload Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: HM- Utilization Management - Healthcare Management Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrowYou will be a part of the Healthcare Claims team which is responsible for the administration of health claims. This team is involved in core claim processing such as registering claims, editing & verification, claims evaluation, and examination & litigation.The Healthcare Delivery team focuses on the process of providing care to patients including hospital departments, clinical services and other functions integral to the patient journey. What are we looking for? Healthcare Utilization Management Ability to work well in a team Adaptable and flexible Commitment to quality Process-orientation Written and verbal communication Health Insurance Portability & Accountability Act (HIPAA) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Data & AIIn Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources - a portal with supporting information. What are we looking for? Warranty/ Analytics/ Automobile Data Analysis Business Intelligence Reporting Scripting Adaptable and flexible Ability to work well in a team Commitment to quality Agility for quick learning Written and verbal communicationPython, SQL, ML Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day-to-day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Qualifications Any Graduation

Skill required: Supply Chain - Warranty Management Designation: Business Advisory Analyst Qualifications: BE/Diploma in Automobile Years of Experience: 3 to 5 years What would you do? Verification and analysis of Technical Assistance Tickets based on available external support resources (Parts catalog, Dealer Assist & Standard response time) Implement practices to improve operational efficiencies Investigate ticket solutions & take appropriate decision a process SME and take initiatives to improve team performance Diagnose complex automotive tickets and support dealer with an effective and quick solution to fix the concern Control Module diagnosis as per new technology in Automotive Implement practices to improve operational efficienciesThe service involves offering support to the repairer who is facing challenges in diagnosing or fixing a technical issue with a vehicle under repair. This assistance encompasses several steps:comprehending and pinpointing the issue, ensuring the repairer has exhausted all available resources and followed the client s recommendations.In Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources - a portal with supporting information. What are we looking for? BE/Diploma in Mechanical/Automobile Engineering Experience as a Technician with high-end automotive brands Certified Level 4 Technician from a premium passenger vehicle dealership Proficient in control module diagnosis and electrical testing Strong communication skillsAuthorized HV battery certification (Senior Authorized Person for Battery) Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BE,Diploma in Automobile

Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Data & AIIn Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources - a portal with supporting information. What are we looking for? Warranty/ Analytics/ Automobile Data Analysis Business Intelligence Reporting Scripting Adaptable and flexible Ability to work well in a team Commitment to quality Agility for quick learning Written and verbal communicationPython, SQL, ML Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day-to-day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Qualifications Any Graduation

Skill required: Supply Chain - Automotive Supply Chain Designation: Func & Ind Intelligence Associate Qualifications: BE/BTech/Any Graduation Years of Experience: 1 to 3 years What would you do? Working on Warranty claims management process You will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with warranty waste and facilitating greater profits. Analyze, improve and optimize automotive warranty claims process by identifying savings opportunities by detecting fraudulent claims. What are we looking for? Ability to meet deadlines Ability to perform under pressure Commitment to quality Detail orientation Problem-solving skillsAutomotive Knowledge in OEMs and engines. Ability to understand warranty claims process for diesel and EVs Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BE,BTech,Any Graduation

Generate and analyze critical part list from CMMS3 and liaison with suppliers on daily basis for shipments. Arrange airfreight of critical parts for customer plants as per the procedures in a timely manner, analyze and allocate cost responsibility for each airfreight and get concurrence from relevant party. Use EXTRACT system for getting authorization of premium freight cost, tracking and updating the agreed cost. Ensure supplier/part resourcing are done effectively and updated in the system after consultation with the customer, supplier and purchasing. Highlight any potential production risk to customer plants and involve other departments as required. Check for various options available for assistance from other alternative material sources and co-ordinate accordingly. Communicate issues on common parts/commodities to avoid late identification of problems to all customer plants. Co-ordinate contingency plans, shut downs, strikes etc with suppliers, EDCs and customers to develop alternate plans to tackle potential issues. Address and follow up on long terms supplier problems. Assist customer plants in verification and communication (Alert process, debit notes, etc) Perform release analysis to check for schedule variations & new parts and take up with customers for abnormal variations, wrong releases, packaging issues etc to avoid over shipments, airfreights and obsolescence due to release issues. Inventory management by analyzing under shipments and over shipments on regular basis, identification of the root causes and resolution. Monitor the carrier efficiencies by checking for transit delays and analyzing the root cause in consultation with the Logistics providers. (LLP). Improving the supplier delivery performance and effective use of SUPER-G system for recording and resolution from suppliers for delivery performance and response. Ensure, educate and support the suppliers to use CMMS3, DDL, create advance shipping notices (ASN), check the DCI regularly and input the shipment confirmations in CMMS. Monitor and assist suppliers on data integrity issues to avoid any criticality due to data discrepancy. Generate MIS reports as and when required. Supporting the customer plants in case of claims by facilitating the process with the supplier. Flexible to work on Asia / Europe / North America work timing depends on requirements. Participate and contribute in Innovation / TVM activities to realize cost & process efficiency. Candidate Specification - Education Qualification : BE (preferably with MBA) Number of Years of Experience : Minimum 3 - 8 years. Professional Exposure : Exposure in Material flow, Manufacturing, Supply Chain / Logisitics ( added advantage ) / Procurement Special Knowledge or skill required : Excellent oral and written communication (in English), Knowledge in corporate MRP systems, good Analytical Skills. IT Exposure : Operation skills on Alteryx, Power BI / QlikSense / GCP will be an added advantage. Knowledge of MS Office is a must. Generate and analyze critical part list from CMMS3 and liaison with suppliers on daily basis for shipments. Arrange airfreight of critical parts for customer plants as per the procedures in a timely manner, analyze and allocate cost responsibility for each airfreight and get concurrence from relevant party. Use EXTRACT system for getting authorization of premium freight cost, tracking and updating the agreed cost. Ensure supplier/part resourcing are done effectively and updated in the system after consultation with the customer, supplier and purchasing. Highlight any potential production risk to customer plants and involve other departments as required. Check for various options available for assistance from other alternative material sources and co-ordinate accordingly. Communicate issues on common parts/commodities to avoid late identification of problems to all customer plants. Co-ordinate contingency plans, shut downs, strikes etc with suppliers, EDCs and customers to develop alternate plans to tackle potential issues. Address and follow up on long terms supplier problems. Assist customer plants in verification and communication (Alert process, debit notes, etc) Perform release analysis to check for schedule variations & new parts and take up with customers for abnormal variations, wrong releases, packaging issues etc to avoid over shipments, airfreights and obsolescence due to release issues. Inventory management by analyzing under shipments and over shipments on regular basis, identification of the root causes and resolution. Monitor the carrier efficiencies by checking for transit delays and analyzing the root cause in consultation with the Logistics providers. (LLP). Improving the supplier delivery performance and effective use of SUPER-G system for recording and resolution from suppliers for delivery performance and response. Ensure, educate and support the suppliers to use CMMS3, DDL, create advance shipping notices (ASN), check the DCI regularly and input the shipment confirmations in CMMS. Monitor and assist suppliers on data integrity issues to avoid any criticality due to data discrepancy. Generate MIS reports as and when required. Supporting the customer plants in case of claims by facilitating the process with the supplier. Flexible to work on Asia / Europe / North America work timing depends on requirements. Participate and contribute in Innovation / TVM activities to realize cost & process efficiency.

To Plan, coordinate, and manage interface with various stakeholders and simultaneous operations happening across the project. In good understanding of construction procedure, materials and project management principles related to any three of the following WBS i. e. , Ground Improvement; Rotary and Static equipment foundation; Infrastructure development which includes underground utilities, roads, various types of fencing; Process and Non-Process Buildings, Precast Pipe racks, Tankages; Dewatering and Shoring System. Obtaining permits and licenses from appropriate authorities Determine and optimize the needed resources (equipment, materials, and manpower) for effective and efficient execution of the project within the ACES from start till mechanical completion. Ensure that the subcontractors allocated to the site are performing their scope as per LTEC Terms and Conditions, Responsibility Matrix. Timely mitigating issues that normally props up during the phase of the project thereby eliminating the risks of claims, overshooting of milestone dates and completion period. Ensure that all activities direct or indirect are carried out with full awareness with respect to the project specifications, battery limits, safety of men and machinery and meeting the industry quality criteria of the structure to be constructed. Attending the project review meeting with the customer and to ensure that the trust remains intact. Ensure that HSE and integral part of project execution protecting the environment and developing facilities that are safe and healthy to all workforce at site. Evaluate the progress and prepare a detailed MIS reports flagging the areas of improvements done and the areas of concerns with suggested solutions. Ensuring that the project is executed by implementation of Carbon and Water Initiatives taken by corporate. Innovation and Automation to make the construction activities safer and more productive.

Job Summary: The Engine Field Service Technician - Level II serves as a technical specialist and primary customer support contact to diagnose and execute complex repairs on engine products at customer sites. This role ensures high-quality service, fosters customer relationships, and contributes to technical expertise within the team. Key Responsibilities: Establish and develop strong customer relationships to ensure efficient attention to customer needs. Utilize specialized tools and follow documented procedures to diagnose and complete complex repairs at customer sites. Perform preventative maintenance activities on engines and related components in the field as per scheduled standards. Escalate unresolved issues to product specialists or supervisors for resolution. Coach and develop junior technicians/apprentices by sharing knowledge and providing work direction. Review repair plans, parts lists, and documentation to ensure comprehensive service execution. Accurately complete service documentation, including worksheets, timesheets, warranty claims, and quality records. Identify additional sales and service opportunities to enhance customer experience and business growth. Maintain service vehicles and tools in a clean and operational state. Ensure strict adherence to Health, Safety, and Environmental policies, procedures, and applicable legislation. Report any issues or incidents promptly. Skills and Knowledge: Customer Relationship Management - Build and maintain long-term relationships with key accounts. Preventive Maintenance (PM) Quality - Enhance PM quality under CAMC agreements. Predictive Maintenance Drive - Conduct analysis for five key customers. Service Level Agreement (SLA) Compliance - Ensure 100% compliance with PM and breakdown SLAs, obtaining satisfactory certification from key customers. Customer Satisfaction and Loyalty - Achieve vendor evaluation scores above 95% for all customers. Team Efficiency and Effectiveness - Meet service matrix goals, execute support strategies, and provide Root Cause Analysis reports as per customer expectations. Competencies: Communicates Effectively - Develops and delivers multi-modal communication tailored to different audiences. Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. Develops Talent - Helps people achieve their career and organizational goals. Manages Complexity - Analyzes complex information and makes effective decisions. Manages Conflict - Handles difficult situations with professionalism and minimal disruption. Self-Development - Continuously seeks growth opportunities through formal and informal learning. Health and Safety Fundamentals - Advocates and practices proactive health and safety behaviors to contribute to an injury-free workplace. Diagnostics Application - Translates customer complaints into troubleshooting plans, using mechanical/electronic service tools and software to identify and resolve issues. Electronic Service Tool Application - Utilizes the appropriate electronic tools to diagnose, maintain, and troubleshoot engine products. Engine Systems Interactions - Interprets and analyzes internal and external system interactions for efficient diagnosis and repair. Product Repair and Maintenance - Conducts repairs following standard procedures, ensuring quality and cost-effective service. Service Documentation - Accurately captures and records service details for historical tracking and billing. Technical Escalation - Utilizes available resources and escalates technical issues while ensuring proper documentation for efficient resolution. Values Differences - Recognizes and appreciates diverse perspectives and cultural contributions to the organization. Education, Licenses, and Certifications: Preferred: Apprentice-Trained Engine Technician Required: Vocational diploma from a relevant technical institution Valid local driving permit required May require licensing for compliance with export controls or sanctions regulations Experience: Significant field service experience working with engine products Expert-level knowledge of engine products Strong customer service background Preferred: Experience in providing technical coaching to junior technicians

Managing a team of 15-20 FTEs (resources from medical background) Job Responsibilities Maintains an environment of highly engaged employees who create highly satisfied customers[Internal and External Communicates verbally or in writing about claim processes/procedures with other employees, leaders and teams Manages multiple highly complex work assignments with limited guidance provided Proactively uses claim technical expertise to train others Manages staff and effectively uses performance management to improve and/or reward employee performance Effectively coaches and provides development/career guidance for direct reports Assists leadership in developing strategies of operational improvement Participates in the implementation of process improvement, operational performance andeff ectiveness programs and changes Ensures adherence to empathetic and responsive customer service in all transactions Supervisory Responsibilities Manages/leads Team of employees Creates a positive and satisfying work environment using recognition, empowerment, listening, valuing diversity, and acting as a role model for others. Recommend training and education programs to enhance associate's knowledge and development. Implements the Performance Management and Progressive Discipline Processes. Primary Skills Knowledge/Skills/Abilities/Experience Doctor from any streams (BHMS, BAMS, BDS, BPT, MPT, MBBS) with claims/clinical experience. Minimum 6-7 years of work experience in life/health/disability insurance/casualty claims or underwriting Relevant experience in life/health/disability claims handling/settlement/adjudication/medical summarization and investigation process is preferred Primary Skills Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented Shift Time Shift A (India)

Position- Contract Admin Location- Chhindhwara, Raipur, Bhopal, Mumbai, Pune Roles & Responsibilities- To form/ interpret the contracts, sub contracts and consultants conditions 2. To assist with pre tender enquiries. 3. Guide the project team on contractual conditions 4. To read review and manage Claims, Extra Items, Deviated Items and Variations in the Supply Chain if any from the Contract 5. Formulating and Sustaining Claims with necessary records and backups. 6. Assisting management in settling clients/ sub-contractors claims, certificates, payments, variations and measurement 7. Tracking and controlling construction cost against the project budget to avoid cost over runs, to check on operational cost values reports, project forecasts and supply chain costs and liabilities. 8. Regular meetings/ negotiations with clients regarding claims, variations and other important contract conditions 9. Should have adequate knowledge of Indian contract laws. 10. Should have experience in handling arbitration and dispute resolution 11. To deliver to the finance department Identification of risks and prepare the Risk mitigation plan of pre and post contracts 12. He should have knowledge of FIDIC conditions of Contracts for Construction industry. Interested candidates can email their updated resume at wasim@hrworksindia.com or message on 9209078939

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Inviting Applicants for Wealth Management roles || Gurgaon Location Inviting applications for the role of Wealth Management The objectives of this Genpact operations unit must tie into the overall aims of business. The group seeks to provide a high standard of service for business. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, can do attitude. The candidate must be willing to work flexible and varying shifts through the year and must react positively, patiently and effectively to calls/emails seeking clarifications, have a customer centric approach in problem solving. You will work for end Customers to enable them to manage their Super account Opening account, applying contributions, processing withdrawals, maintenance of accounts and reconcile the account. Responsibilities To be able to work well on requests sent by the channels To be quick and detailed in interpreting the request of the customer Work well in the current frame of things & ability to escalate when required Should have a customer focused approach & Attention to detail Good Communication and interpersonal skills required Relationship management ability with internal customers Qualifications Minimum qualifications ANY NON TECHNICAL GRADUTATE (no under grads) (any except btech/bca/mca/bsc it etc) Preferred qualifications * Quick Learner & Ambitious * Good Excel Skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Regards, Team Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Insurance Claims Responsibilities: Responsible for performing backend claims support activities like Document Indexing, Claim Payments, setting up FNOLs & Schedule Independent Medical Examinations. Accurately analyze invoices & make payments to Vendors & Insureds on a claim. Accurately identify keywords on a claim related document & Index the documents to an appropriate claim Accurately analyze & set up new assignments for Independent Medical Examinations Ensure that assigned targets in accordance with SLA metrics are met Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics Provide accurate process reports on a timely basis Qualifications we seek in you Minimum Qualification BBA/ BA ( Any Non-Technical Graduate ) Preferred Skill Set Strong analytical, critical thinking and investigative skills General Insurance understanding Good interpersonal skills Proficiency with Microsoft Office, specifically Outlook E-mail, Excel Preferably experienced in Insurance Claims Skilled in computer navigation and average keyboarding speed with high accuracy Data gathering, logic, and numerical ability Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Regards, Team Genpact

Job Title : Doctor with TPA/Insurance Experience (BHMS/BAMS/BDS/MBBS) Experience : 1 Year (BHMS/BAMS/BDS preferred; MBBS advantageous) Notice Period: Immediate Joiners or Maximum 1 Month Job Location: Whitefield,Bangalore Interview Mode: Face-to-Face Key Responsibilities: Handle tasks related to Third-Party Administrator (TPA) operations or insurance processes. Conduct and review medical evaluations in alignment with policy guidelines. Collaborate with teams to resolve medical claims and documentation efficiently Support in implementing healthcare and insurance workflows Desired Candidate Profile: BHMS/BAMS/BDS candidates with at least 1 year of experience. MBBS-qualified professionals are highly preferred Proven experience in TPA or insurance-related roles is essential. Strong knowledge of medical terminology and insurance processes. Excellent communication and problem-solving skills. Why Join Us? Competitive salary packages. Opportunity to work with a dynamic and supportive team. Exposure to healthcare and insurance industry operations.