Team Manager Operations Lloyd Bedford Cox, Inc.

4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As a Team Lead at Gallagher Service Center LLP, you will play a crucial role in the Non-voice Service Team under the guidance of the Process Manager. Your responsibilities will include: - Understanding operational requirements, researching best practices, and assisting in designing and implementing new processes and tools. - Cultivating a team environment that delivers exceptional customer service and ensures consistent high performance from all staff members. - Motivating, instilling accountability, and achieving results within the team. - Monitoring the effectiveness of a team of Process Associates and preparing MIS reports. - Interacting with Customers to manage their queries effectively....

Posted 6 days ago

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Team Manager Operations Gallagher

4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As a Team Lead at Gallagher Service Center LLP, you will play a crucial role in the Non-voice Service Team, reporting directly to the Process Manager. Your responsibilities will include: - Understanding operational requirements, researching best practices, and assisting in designing and implementing new processes and tools. - Cultivating a team environment that prioritizes exceptional customer service and ensures consistent high performance from all staff members. - Motivating, instilling accountability, and achieving results within the team. - Monitoring the effectiveness of a team of Process Associates. - Preparing MIS reports and interacting with customers to manage their queries. - Provi...

Posted 1 week ago

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Manager of Operations Gallagher

4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

You will be serving as a key member of the Non-voice Service Team of Gallagher Service Center LLP, reporting to the Process Manager. Your role will involve understanding operational requirements, researching best practices, assisting in designing and implementing new processes and tools. You will be responsible for cultivating a team environment that delivers exceptional customer service, ensuring all staff members perform consistently at a high level, motivating, instilling accountability, monitoring team effectiveness, preparing MIS reports, interacting with customers, managing queries, providing day-to-day coordination on team activities, and attending to written/electronic correspondence...

Posted 1 month ago

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