2.0 - 6.0 years

0 Lacs

jaipur, rajasthan

On-site

You will be responsible for assisting with the management, processing, and documentation of customer implementations and variances, focusing on process and correspondence. Your main goal will be to ensure that requested variances/updates are handled in a timely and accurate manner while meeting customer needs and complying with all regulatory requirements. In this role, you will review, investigate, and respond to questions regarding individual change requests. You will be tasked with identifying gaps in content and inefficiencies in proposed processes, and suggesting alternative solutions to improve operations. Collaboration with various partners will be essential for investigating, analyzing, and developing non-standard processes and correspondence requests, such as those related to claim operations, customer delivery, and legal matters. Ultimately, you will work with all involved parties to ensure alignment and approval of the final outcomes. Additionally, you may be required to communicate information to requestors and other business partners to assist in resolving inquiries related to requested changes in processes and/or correspondence. As part of your responsibilities, you will also perform any other duties as assigned or required, as well as any essential functions that may arise from time to time based on directives. MetLife, a globally recognized financial services company listed on Fortune magazine's "World's Most Admired Companies" and "World's Best Workplaces," is committed to providing insurance, annuities, employee benefits, and asset management services to individuals and institutions worldwide. With a presence in over 40 markets, MetLife holds leading positions in the United States, Latin America, Asia, Europe, and the Middle East. The company's purpose is to help colleagues, customers, communities, and the world create a more confident future. Fueled by a shared purpose and driven by empathy, the team at MetLife is dedicated to transforming the financial services industry in the next century. If you are looking to be part of a purpose-driven organization where collaboration and empathy are valued, MetLife is #AllTogetherPossible. Join us in shaping a more confident future for all.,

Posted 1 week ago

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