Organization Overview New Trends Commerce Private Limited is a joint venture between Clicktech Enterprises Private Limited (Poddar Group Entity) and Haverl LLC (Amazon Group Entity). Our vision is to be the most trusted go-to-market partner for the businesses, empowering them to establish and grow their digital ventures efficiently and cost-effectively. We achieve this through a customer-focused approach, sales expertise, high-performance culture, and tech-powered sales strategies. We provide comprehensive go-to-market solutions tailored to each clients needs, covering everything from identifying the right target customer segments and developing data-driven sales strategies, offering sales training, implementing sales automation, executing on the ground, and ensuring client retention. To achieve our vision, we hire and develop the best talent through our rigorous hiring & talent management mechanisms which is anchored in our Leadership Principles. Our teams focus on inventing & reinventing for customers (clients & their customers) and simplify the execution. While executing we focus on the key inputs of the business and deliver them with the right quality and at speed. Role Overview Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, an experienced and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. As a Sales City Manager with New trends commerce, you will have the exciting opportunity to help shape and deliver on a strategy for small and medium scale businesses in India. You will lead a local team of sales and service representatives engaging retailers/sellers at all points of their life cycle. You and your team will have to identify and recruit retailers/sellers that deliver competitive pricing and broad product selection on the platform, train sellers on online business systems helping them integrate with our product platform, provide support to lift seller capabilities and analyze seller performance metrics to help them become successful on the online platforms. Since the organization is in its early stage, the role provides a unique opportunity to develop the foundational processes and workflow machinery of the sales force which will serve as the basis to grow the organization. The ideal candidate will have leadership experience preferably in managing sales organizations, ability to work in an environment with minimal supervision, problem solving skills and capability to influence multiple external and internal stakeholders. The candidate should be comfortable interfacing with technology systems and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations. Summary of Responsiblities Understand products and services offered by online businesses and be able to articulate its functions and benefits to external audiences. Hire, train and manage a team of sales and service representatives in designated area or city. Implement standard operating processes to scale the working of the organization. Help define the seller base and industry verticals we target for various business services using local knowledge. Identify valuable sellers and selection for online business services. Lead the team to acquire retailers with valuable selection and establish long-term partnerships. Interface with internal teams to identify seller integration needs and deploy resources to lift these seller capabilities to work on online systems. Analyse data to help sellers become successful on online platforms Note: This position is based out of Surat, India and will require travel to retailer locations within the city. Basic Qualifications More than 8+ years of experience in sales and leadership roles of large teams. Experience in a highly analytical, results-oriented environment with external customer interaction. Proven analytical skills and demonstrated ability to manage the business "by the numbers". Must be metrics-driven. Excellent written and oral communication skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Experience in defining new processes is desirable. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Fluency in English and local language is important along with awareness of local retail landscape. Bachelor's degree required, MBA is preferred Demonstrated intense customer focus Strong team player acts like an owner, and ultimately focused on delivering results with high standards. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Sharp, analytical, and thoughtful. Has sound judgment and ability solve on the spot. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disclaimer: New Trends Commerce are equal opportunities employers. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
