City Head - Bangalore

Job Description

ABOUT COMPANY Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability unlock the growth of new-age eCommerce brands by making Same-Day delivery more convenient, reliable affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty Personal Care and Healthcare; helping them with 30% - 40% increase in their website conversions increasing retention by 2x by providing best in class experience. KEY RESPONSIBILITIES Should be able to build manage the team of ACH, Motherhub Indirectly TL. The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business. Achieve operational excellence and drive process improvements which are scalable. Understand fulfill client requirements towards logistics operations. Should have a very good problem solving skills bias to action Responsible for smooth process execution with high attention to quality On-time Deliveries as a key north star metric. Responsible for managing cities Profit loss and work towards cost deduction for profitability of the city. The managers success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience. Actively seek to implement and distribute best practices across all operations. BASIC QUALIFICATIONS Graduation degree (Maths, Statistics, Engineering, Science, Business, Logistics) from an accredited university with minimum 3 Years of similar experience. Excellent written and verbal communication skills both remotely and face-to-face. Good knowledge of employment law and HR policies and procedures. Metric Focused and ability to dive deep into data. Proven coaching and leadership skills including evidence of successful succession planning models. PREFERRED QUALIFICATIONS Strong attention to detail and excellent written and oral communication skills are required. Ability to organize and manage multiple tasks simultaneously. Ability to handle changing priorities and use good judgement when working in stressful situations. Decisive, confident, and experienced with influencing others. Knowledge and understanding of last-mile logistics will be a huge plus.