1.0 - 5.0 years

0 Lacs

haryana

On-site

Role Overview: You will be joining EaseMyTrip, one of the largest online travel platforms in India, where you will have the opportunity to handle end-to-end ticketing processes, customer service, and revenue generation. Your role will require a combination of customer service excellence and revenue generation acumen. Key Responsibilities: - Handle the end-to-end ticketing process, including PNR Creation, Issuance, Re-issuance, refunds, and cancellations. - Execute changes, rescheduling, and modifications based on customer requirements. - Coordinate effectively with airlines and customers over the phone. - Provide exceptional service by addressing inquiries and resolving issues. - Work toward...

Posted 1 month ago

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Travel Sales - Cruise AVS Holidays.Pvt.Ltd

1.0 - 5.0 years

0 Lacs

delhi

On-site

As a Cruise/Flight Sales Consultant at our company, your primary responsibility will be to handle inbound US calls and convert them into sales, specifically booking Cruise packages. You will also be selling Cruises on Campaign calls and should have experience in PPC calls. Additionally, you will be responsible for tasks such as changing dates, processing refunds, and managing schedule changes. - Possess a strong knowledge of cruise lines, destinations, and travel documentation - Minimum of 1 year of experience in handling PPC calls for flights - Sound knowledge of Cruise fares and good geographical knowledge including city codes and airport codes - Familiarity with the PPC travel sales proce...

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QA Engineer - Automation Verteil Technologies

2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As a Customer Support Executive at our company, your role involves effectively communicating with prospects and customers on product updates and initiatives. Your responsibilities include responding to customer queries in a timely and accurate manner via phone, email, or chat, identifying customer needs, and assisting customers in using specific features. You will also be responsible for sharing information on availability and booking of air tickets, issuing air tickets for B2B/Subagents and B2C customers, and collecting relevant information from customers for onboarding. Additionally, you will provide excellent customer support during all onboarding and after-onboarding procedures, ensure a...

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Ticket Agent Nejipr Global Services

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Role Overview: As a Senior Travel Consultant, your role will involve creating PNRs, issuing tickets, handling re-issuances, refunds, cancellations, date changes, voluntary and involuntary changes. You should have experience in managing International itineraries, destinations, corporate fares, and staying updated with airline information. Key Responsibilities: - Creation of PNRs, ticket issuance, re-issuance, refunds, cancellations, date changes, voluntary & involuntary changes. - Handling both International and Domestic sectors. - Proficiency in GDS systems such as Amadeus, Sabre, Galileo. - Familiarity with City Codes, Airport Codes, and Airline Codes. Qualifications Required: - Minimum 2 y...

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Global Call Centre EaseMyTrip

2.0 - 6.0 years

0 Lacs

haryana

On-site

As an integral part of the EaseMyTrip team, you will be joining a leading online travel platform that has been serving millions of Indians since 2008. At EaseMyTrip, we pride ourselves on offering a comprehensive range of travel services, including flight tickets, hotels, buses, cabs, trains, holiday packages, and more, catering to the diverse travel needs of our customers on a daily basis. We are committed to fostering an inclusive work culture that values the contributions of every individual, providing a platform for showcasing creativity, knowledge, and expertise. Our team members enjoy a work-life balance, opportunities for continuous learning, and a supportive environment that encourag...

Posted 3 months ago

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