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5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 weeks ago
5.0 - 8.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 weeks ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
mumbai
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 3 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
gurugram
Work from Office
IT Infrastructure/Systems Architecture work involves developing the core technical platform, capabilities, and services that support business processes and data including: Mapping the relationships between IT platform/infrastructure components (i.e., Technology End Users, IT Systems Software & Hardware, and Info-Communications Transmission Networks) Identifying the key technology interactions and dependencies across systems/platforms impacting the organizations ability to achieve integration, compatibility, and performance targets Evaluating total cost of ownership and return on investment of various IT platform/infrastructure alternatives Positions on this level have comprehensive knowledge...
Posted 4 weeks ago
10.0 - 14.0 years
0 Lacs
chennai, tamil nadu
On-site
Role Overview: As a highly skilled Citrix Consultant/ Citrix Architect with 10 years of experience, you will be joining our dynamic team to contribute your expertise in Citrix, Wintel, and Virtualization. Key Responsibilities: - Demonstrating expertise in Citrix XenApp, XenDesktop (7.x, 7.15, 2203 LTSR), Provisioning Services (PVS), and optimizing Citrix policies. - Utilizing knowledge in VMware vSphere, XenServer, and Windows Server operating systems, Active Directory, DNS, DHCP, GPOs, DFS, and clustering technologies. - Handling Citrix NetScaler, StoreFront, Secure Gateway, Access Gateway, AppSense, Microsoft App-V, and ControlUp monitoring tools. - Proficiently managing datacentre migrati...
Posted 1 month ago
3.0 - 8.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : VMware Horizon Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the business environment. You will also eng...
Posted 1 month ago
1.0 - 5.0 years
3 - 7 Lacs
bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
8.0 - 13.0 years
5 - 9 Lacs
hyderabad
Work from Office
We are looking for a skilled professional with 8 to 22 years of experience in Citrix VDI, AWS Workspaces, and Azure VDS. The ideal candidate will have strong experience with desktop virtualization technologies and understand client computing and end-user services environment. Roles and Responsibility Design, implement, and manage Citrix VDI environments. Troubleshoot and resolve complex technical issues related to Citrix VDI, AWS Workspaces, and Azure VDS. Develop and maintain documentation for Citrix VDI infrastructure. Collaborate with cross-functional teams to ensure seamless integration of Citrix VDI with other systems. Provide training and support to end-users on Citrix VDI solutions. E...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an IT Support Specialist at the company, you will be responsible for providing technical support in a computer-related or IT operational environment. Your qualifications should include a third level qualification in a computer-related discipline and one or more industry certifications such as Comptia A+, Server +, Network +, or MCP in Windows 7/8/10. Your role will involve improving Standard Operating Procedures (SOPs) and other documentation, so excellent written and communication skills in English are essential. Key Responsibilities: - Provide technical support and assistance to users in resolving computer-related issues. - Document and improve Standard Operating Procedures (SOPs) and o...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mysuru
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mysuru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
4.0 - 9.0 years
6 - 10 Lacs
hyderabad
Work from Office
Performed the VDA installation and upgradation Strong working Knowledge on Citrix policies. Monitoring Various Citrix Consoles including PVS Configuring Citrix Receiver on Client Devices. Monitoring XenDesktop Sites. Managing Desktop Catalogs and Groups. Monitoring Citrix servers by using Citrix Director. Creating, Configuring and Managing User Accounts and Groups in Domain. Exposure on installing and managing Windows server 2012/ 2016 and Windows 10 client OS Good knowledge in ITIL. Responsible for decommissioning the non-required VDI's. Installing and configuring Citrix Provisioning server for vdisk streaming. Creating pooled VDI's in PVS using Streamed wizard. PVS Versioning. Hands-on exp...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints u...
Posted 1 month ago
1.0 - 3.0 years
1 - 5 Lacs
hyderabad
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : VMware Horizon, Golden images and management, VDI Patching Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and o...
Posted 1 month ago
3.0 - 8.0 years
5 - 9 Lacs
hyderabad
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : VMware Horizon Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support business objectives. You will engage in pr...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
bengaluru
Work from Office
Job Description Location: Bangalore Experience: 3 - 5 Years The Skills that are Key to this role Azure Virtual Machines, Azure Virtual Desktop (AVD) Hosting and Support working experience Expertise on Citrix technologies (web interface, storefront, Director, VDA, Receiver),Citrix XenDesktop, VMware, NetScaler, AppSense, Windows endpoint (thin & thick clients) technologies and PowerShell. Excellent troubleshooting skills on infrastructure related issues. Fundamentals Ability to handle both the infrastructures with minimal training. Knowledge in App-V, AppDNA and other associated technologies. Basic knowledge on performance monitoring tools like Splunk, Kibana will be a value add. Knowledge on...
Posted 1 month ago
2.0 - 4.0 years
4 - 7 Lacs
gurugram
Work from Office
About the Role: We are looking for an experienced IT Support Engineer to join our dynamic team in Gurgaon. The ideal candidate will have a strong technical background in desktop support, infrastructure technologies, and customer service, ensuring smooth IT operations and timely issue resolution. Key Responsibilities: Deliver effective solutions for hardware and software issues , while managing escalations within SLA timelines. Provide excellent customer service support with strong communication and problem-solving skills. Troubleshoot and resolve issues related to Windows 11, macOS, Office 365, VPN, MS Outlook, and other Office utilities . Manage and support infrastructure technologies such ...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mysuru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
15.0 - 20.0 years
3 - 7 Lacs
bengaluru
Work from Office
Project Role :Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving complex technical issues to ensure seamless...
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
nashik
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 month ago
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