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3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 2 days ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 3 days ago
5.0 - 8.0 years
3 - 6 Lacs
mumbai
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 3 days ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 3 days ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 3 days ago
3.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, Microsoft Azure IaaS, AWS Administration, PowerShell, NetScaler Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical ...
Posted 3 days ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, Microsoft Azure IaaS, AWS Administration, PowerShell, NetScaler Good to have skills : NA Minimum 2 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day...
Posted 3 days ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, Microsoft Azure IaaS, AWS Administration, PowerShell, NetScaler Good to have skills : NA Minimum 2 year of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day...
Posted 3 days ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cu...
Posted 3 days ago
1.0 - 6.0 years
3 - 5 Lacs
noida
Work from Office
Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...
Posted 4 days ago
8.0 - 13.0 years
5 - 9 Lacs
hyderabad
Work from Office
We are looking for a skilled professional with 8 to 22 years of experience in Citrix VDI, AWS Workspaces, and Azure VDS. The ideal candidate will have strong experience with desktop virtualization technologies and understand client computing and end-user services environment. Roles and Responsibility Design, implement, and manage Citrix VDI environments. Troubleshoot and resolve complex technical issues related to Citrix VDI, AWS Workspaces, and Azure VDS. Develop and maintain documentation for Citrix VDI infrastructure. Collaborate with cross-functional teams to ensure seamless integration of Citrix VDI with other systems. Provide training and support to end-users on Citrix VDI solutions. E...
Posted 5 days ago
8.0 - 13.0 years
3 - 7 Lacs
hyderabad
Work from Office
We are looking for a skilled VDI Admin with 8 to 15 years of experience to join our team on an immediate contract basis. The position is available across Pan India. Roles and Responsibility Manage and maintain Citrix VDI environments, including AWS Workspaces and Azure VDS. Troubleshoot end-user issues related to Windows patching and other technical problems. Utilize common tools like SCCM, McAfee, and MS Defender to manage and protect the organization's IT infrastructure. Implement CI/CD or automation processes to improve efficiency and reduce manual intervention. Collaborate with cross-functional teams to ensure seamless integration of new technologies and processes. Develop and maintain d...
Posted 5 days ago
2.0 - 5.0 years
5 - 9 Lacs
pune
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education The Virtual Desktop Operations team within Barclays Collaboration Services fronts the service delivery of a 24x7 third-level and engineering support service across ConnectApps and VDI solutions within the firm. The team aim to pro-actively improve the environment through monitoring and automation, and so ensure Service Operations c...
Posted 5 days ago
2.0 - 5.0 years
5 - 9 Lacs
pune
Work from Office
Project Role Application Developer Project Role Description Design, build and configure applications to meet business process and application requirements. Must have skills Citrix Virtual Apps and Desktop Administration Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education The Virtual Desktop Operations team within Barclays Collaboration Services fronts the service delivery of a 24x7 third-level and engineering support service across ConnectApps and VDI solutions within the firm. The team aim to pro-actively improve the environment through monitoring and automation, and so ensure Service Operations continue to underpin the g...
Posted 5 days ago
10.0 - 15.0 years
15 - 20 Lacs
mohali, chandigarh, kharar
Work from Office
Role & responsibilities Design and Implementation: Architect and deploy advanced Citrix environments, including Citrix Virtual Apps and VDI, Citrix ADC (NetScaler), Citrix Store Front and Citrix Cloud solutions. Lead infrastructure upgrades, migrations (Virtual Machine Migration from VMWare to Citrix Xen Server), and performance tuning projects. Develop and implement high-availability and disaster recovery solutions for Citrix environments. Maintenance and Support: o Perform advanced troubleshooting and resolve escalated issues related to Citrix infrastructure, virtualization, and user environments. o Monitor Citrix environments to ensure optimal performance, availability, and security. o An...
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
ahmedabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 1 week ago
5.0 - 8.0 years
3 - 6 Lacs
coimbatore
Work from Office
Do €¢ Excellent communication skills €¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. €¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. €¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support €¢ Answer incoming calls and respond to customer€™s emails in timely manner. €¢ Manage and resolve customer complaints. €¢ Identify and escalate issues to supervisors as and when needed. €¢ Provide product and service information to customers. €¢ Research required information using available resources and Offer Solution to customers. €¢ Research, identify...
Posted 1 week ago
6.0 - 11.0 years
10 - 20 Lacs
bengaluru
Work from Office
TCS is conducting Inperson interview for Citrix Virtual Desktop and Apps for Bangalore Location! Job Role: Citrix Virtual Desktop Experience: 6 to 15 years Interview Location: Bangalore Interview Date: 25th October, 2025 Interview Mode: Inperson What we are looking for: Responsible for performing troubleshooting of tickets for Citrix environment and driving towards resolution. Installation / configuration/ managing XenDesktop farm (latest version 7.x) Advanced - Should be managing Xen Server farm at multiple sites. Creation of Citrix VM/Clone providing them via provisioning server Backup/hot fix installation on XenServer Handle & Monitor Netscaler, Cloud Connectors, Storefront Servers. Manag...
Posted 1 week ago
5.0 - 8.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 2 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...
Posted 3 weeks ago
2.0 - 5.0 years
0 Lacs
pune, maharashtra, india
On-site
Join us as a Service Operations Specialist, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Service Operations Specialist you should have experience with: Essential Specialist Skill. Experience on Exchange On Premise / Exchange Online. Experience on M365 Services like - Azure Active Directory, Intune, Teams, Citrix / VDI. Email Gateway like - Trust wave Secure Email G...
Posted 3 weeks ago
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