F2F Interview on 18th Jun-Wednesday - Service Desk/Technical Support Happiest Minds Technologies

2.0 - 4.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Role & responsibilities Please share your updated CV on dhanunjaya.p.m@happiestminds.com 2-4 Years of experience in Citrix VDA or VMware Environment Manage and maintain the virtual desktop Environment Provision virtual desktop instances when requested Environment configuration, provide a mechanism to recover a virtual desktop to the standard image without losing user data Provide support for the virtual desktop instances Resolve all Incidents and Problems associated with failure or degradation of virtual desktop Environment. and assist in resolving Incidents and Problems associated with the Virtualization Platform Preferred candidate profile Please share your updated CV on dhanunjaya.p.m@hap...

Posted 3 months ago

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F2F-Hiring For EUC Operation and Technical Support-L1/L2-Bangalore. www.happiestminds.com

2.0 - 7.0 years

1 - 6 Lacs

Bangalore Rural, Bengaluru

Work from Office

JD for EUC Operation and Technical Support -L1/L2. 1)Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices. Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Adhere to ITIL-based processes for incident, problem, and change management Or 2) Adhere to ITIL-based pro...

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