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Network Engineer L2 Support Sharp Brains

0.0 years

0 Lacs

navi mumbai, maharashtra, india

On-site

Position: Network Engineer - L2 Support Job Type: Full - Time (On-Site) Contract Duration: 01 - Year Compensation: ? 60,000 to ? 70,000 INR Monthly Location: Navi Mumbai, Maharashtra, India Position Overview: We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai. The candidate will handle technical incidents and service requests via phone, chat, and email while maintaining high-quality customer service standards. Key Responsibilities: Provide first-level technical support for Windows, O365, VPN, and network-related issues. Handle inbound calls, chats, and emails through ITSM tools (ServiceNow/Remedy). Manage us...

Posted 2 months ago

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