1365 Citrix Jobs - Page 8

Architect, deploy, and maintain VMware infrastructure, including vSphere, vSAN, NSX, Horizon, and vRealize Suite. 5+ years of hands-on experience with VMware vSphere, ESXi, vCenter, vSAN & related products PowerCLI, PowerShell, Cloud Platforms

We are looking for resources who can be part of Treasury IT team and manage Project independently across Treasury. The said resource will be responsible for running Calypso projects and analyses for the production issues pertaining to Calypso Application and related interfaces. Position Responsibilities Handling business requirements/queries. Complete understanding about Calypso components and the architecture Customization experience in Messaging, ScheduledTask, Workflow and other back office, middle office and front office operations Need to have a good knowledge of core java, advance java, spring hibernate, JMS/ Calypso Calypso Technical knowledge with regards to upgrade, maintenance and support Experience in interface implementation between calypso and third-party application Domain knowledge of various asset classes: Forex, Derivatives, Fixed Income, Money Market etc. Solution design and implementation of user requirements. Knowledge about GIT and devops. Work closely with teams and understand the pain areas and partner with different teams to deliver solutions and develop /foster ideas. Building strong and strategic presentation (preparing TSD/FSD). Functional and technical expertise. Strong business and data analysis skills, including ability to research and understand different data point. Details understand of various recon and risk / Impact analysis. Excellent problem solving skills, leadership skills to influence, be a part of Technology and solutions Face different types of audits e.g IS audit, CSITE (RBI) audit , CSP KYC SA Closely work with infra , infosec , Security team to close VA/CA points. End to end complete Understand about project lifecycle phases, good to have skills about Vendor Management Threshold Competencies Resource should have minimum 5 years of work experience particularly in Calypso application Open to handle the product issues and implementation of new product. Application upgrade project handling. Good technical knowledge of linux, windows, Citrix VDI Knowledge of Treasury and Finacle applications will be added advantage

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Hands on experience on Citrix XenApp/XenDesktop in medium to large enterprise environments Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services and Windows operating systems. Hands on knowledge on VMware/XenServer/Hyper-V management and Administration Excellent knowledge on Dev,Test,pre-production and Production environment and best practices. Excellent knowledge on Citrix XenApp\XenDesktop patch management and best practices Excellent knowledge on Application streaming and streaming profiler Understanding of NetScaler features and deployment scenarios Hands on knowledge on Citrix Director & Monitoring tool installation and administration Excellent knowledge on different profile management solution and troubleshooting Good written and oral communication skills, detail oriented approach to problem solving. Good knowledge on handling Citrix database (1.) Incident Management + Change Management (Planning & Execution) On - call Escalation Root cause analysis / Problem Management + Capicity / Architectural Management SLA compliance for tickets Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 21-Jul-2025 Job ID 10271 Description and Requirements Job Responsibilities Responsible for creating and testing Windows software installation packages for automated deployments in an Enterprise environment Experience in creating packaging for server operating system, mostly for Citric end user platform hosting on server platform. Initiates, plans, coordinates, designs, develops, and tests software distribution packages. Work with end customer to perform the UAT testing of the package before distribution of the package in production environment. End-to end support in packaging, testing , distributing in test and production rollout, help operations team in case of any failure in prod deployments Participates in project activities beyond technical tasks, to include collecting data, contributing to designs/decisions, and communicating with customers Research and recommend innovative, and where possible, automated approaches for anything related to software packaging and deployment Generate and maintain operational and other procedural documentation as needed Experience with multi-site, large environment with application package deployments using tools such System Center Configuration Manager, Intune, or equivalent technologies such as Chef Infra , Ansible Experience with producing complex software packages and software deployments Minimum of two years' experience in Config Management, SCCM, Intune or similar product for application packaging and distribution Expertise with Desktop Virtualization - VMWare Workstation, Hyper-V, Azure AVD, Citrix VDI, or equivalent technologies is preferred In-depth knowledge of operating systems (Windows Desktop OS 7/10/11, Windows Server 20XX Server). Ex. (DLL conflicts, Windows registry, environment variables, batch files, and client/ server operations/connectivity Strong knowledge in windows application package creation and installation using Windows installation components and third-party tools such as Admin Studio, InstallShield, Wise Studio, Orca Expertise in Windows automation scripting such as PowerShell, WMI, VBScript, PowerShell App Deployment Toolkit. PowerShell and App Deployment Kit strongly preferred Working knowledge in Microsoft‚ÄØIntune‚ÄØsoftware administration, software packaging and deployment Comprehensive knowledge and experience with Windows installer technologies such as MSI,‚ÄØMSIX, AppX, virtualization, and other installer technologies. Candidate should also have a strong understanding of the following areas as relates to application packaging: MSI patches and transforms MSIX packaging and App Attache MSI merge modules, macros, and custom actions Security modifications within MSI packages Installation impersonation (system, user etc.) Experience with DLL conflicts, Windows registry modifications Environment variables TCP/IP networks, Network Protocols Knowledge, Skills and Abilities Education Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Experience Minimum Experience of 5 years with at least 3 years of relevant experience Expertise in windows Application packaging via Installadhiled, Experites in windows desktop and server operating systems Expertise in Citrix/Virtualization services Preferred experience in , Chef , Ivanti, Tanium and Ansible Good knowledge in PowerShell Knowledge and skills (general and technical) Application virtualization – Intermediate Citrix App Layering - Intermediate Microsoft Terminal services - Intermediate Good understanding on Citrix/virtualization Environment ITIL Framework knowledge Basic understanding of CRM tools (ServiceNow/Remedy) Should have experience in XenApp. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Job Description : Remote Desktop Support Team member is required to perform a support role for desktop related issue,, equipment configuration, back up maintenance, software installing/de-installing. Provide answers to the clients by identifying problems; researching answers; guiding client through corrective steps. Daily Activities: Dealing with International clients and have proficient international client support Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users Route problems to internal I.M. support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. Administer and provide User Access and Exit controls. Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's. Understanding on AD DS, Azure AD, DNS, DHCP, Azure VNET, Networks, Azure cloud. Help in organizing and managing of the business applications that is installed on Azure VD / Citrix. ITIL Knowledge (Incident /Problem /Change Management). Good understanding on Installing, upgrading, configuring of required Citrix VAAD and other virtualization products Good troubleshooting skills in Citrix printers, profiles, resource manager's thresholds, Azure VD host pool configuration Installed Application troubleshooting. Like MS office, outlook, Adobe, etc Windows OS troubleshooting Strong Analytical and troubleshooting skills, Troubleshooting complex and business critical issues Proficient in administering & troubleshooting Windows desktop operating systems(Win10/Win11) including good knowledge & understanding on Bitlocker, Registry advanced Windows issues. Good knowledge & understanding on Windows networking concepts LAN/WIFI including troubleshooting & isolating issues. Good knowledge on Windows Security Components (Certificates, Antivirus, VPN) Good knowledge on App install/uninstall troubleshooting & referring Log files/event viewer Good understanding on Windows Services, Configurations and Scheduled Tasks Demonstrate strong analytical, troubleshooting and problem solving skills Experience of working with ServiceNow for Incident management Good Knowledge on GPO, Device Drivers, Profiles, DHCP & DNS issues Please share your updated resume to babasuneel.gorre@hcltech.com

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Delivering end-to-end contact center digital transformation projects for global clients· Running consulting engagements and being accountable for committed Client outcomes· Building curated transformation solutions for prospective and existing clients· Market research across best-in class practices, contact center demands, evolving trends etc. Participate in pre-sales activities for digital transformation– identify opportunity, pitch the right digital solution, solution building, business case creation etc. Developing and creating collateral, new capabilities working closely with cross-function teams (internal and external) Understand client digital transformation needs & consult/provide customized solutions, develop business case· Well versed with process diagnostics, due-diligence, blueprinting activities etc. and savvy with PowerPoint and Excel· Understand, propose and pitch the key levers/differentiators to new/existing customers for transformation journey· Participation in special / strategic projects from time to time· Excel in developing strong client dialogue, across all levels- Experience in conducting design thinking workshops to re-imagine customer journeys, future operating model, best in-class practices- Experience in CX transformation opportunity identification, solutioning, comparative studies keeping in mind customer effort reduction, improve straight through processing- Exposure to contact center economics through improved channel containment, right channeling methodology etc. Qualifications Minimum academic qualification: MBA (preferred), College Graduates (13 Years) basis our specific role requirement, education proofs to be submitted at the time of joining/offers· System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet and web-based applications) Language proficiency (English) - Good/ Excellent· Black Belt Certified· Should possess good analytical skills, communication and negotiation skills. Excellent knowledge of Excel, Word, Power point & Minitab. Well versed with digital platforms across tools, technologies, automation, analytics etc. Strong team player who thrives when working in a fast paced, high energy and project oriented environment and accustomed to driving outcomes· Action and results oriented, self-driven person with high energy level, analytical and structured, quality focused and adaptable· Flexible and capable of domestic and international travel

Hi All Greetings from Live Connections! We have an urgent requirement on Network Engineering Lead - Fintech Domain role with one of our MNC based company in Hyderabad & Chennai Location. Please find the below job description and kindly share me your updated CV to sharmila@liveconnections.in Position Title: Network Engineering Lead - Fintech Domain role Experience Level: 12+ Years Duration: Full Time Location: Mumbai, MH *Work from office* Job Description As Senior Network Engineer The resource should be Subject Matter expert (SME) on Load balancing Technology, Routing and Switching and Network Packet Brokers operation, The primary responsibility will be managing the 24x7 Network Support & Operation for Load-Balancing You will work closely with the teams from Network Projects, EUS leads, NOC and other cross-functional teams who are managing systems and applications, to drive efficiency and improvements in supporting/managing the business. Roles and Responsibilities Should analyse, design, implement and maintain the networks F5 and Citrix NetScaler Load Balancer infrastructure. Should inspect data packets and TCP, IP flow in network and application flow. should possess a working knowledge of switches, routers, and firewall concepts. Should be able to configure and maintain F5 and Citrix Load Balancers, load balancing best practices. Should also take the responsibility to upgrade network operating systems software and hardware as per the management requirements. Must ensure that the plans are integrated effectively with the other aspects of the technical infrastructure. Extensive knowledge of Load balancing technology including algorithms and health check options. Knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check. Knowledge and experience with F5 BIG-IP GTM Wide IP configuration. F5 BIG-IP iRule programming and troubleshooting experience. Extensive knowledge of Citrix NetScaler VIP configuration with health check. Knowledge and experience with Citrix NetScaler Global Load Balancing (Gslb) configuration. Candidate Must have extensive experience working in structured change management, Problem and Incident processes. Candidate Must have production environment experience consisting of Global load balancing, Local load balancing, SSL acceleration, HTTP compression / caching, and DNS. Candidate Must have strong Networking Experience - TCP / IP, Administration of networking hardware. Candidate Must have design and maintenance experience with complex Web hosting network architectures. Experience directly managing routers, switches, load balancers and SSL accelerators in a high-availability infrastructure is required. Expert understanding of TCP as it pertains to packet inspection and network / application flows. Expert ability to troubleshoot issues and make recommendations for system changes, as needed, to resolve issues. Regards, Sharmila sharmila@liveconnections.in

Wipro Limited is a leading technology services and consulting company that focuses on creating innovative solutions to meet clients" complex digital transformation needs. With a global presence of over 230,000 employees and business partners in 65 countries, Wipro is committed to helping customers, colleagues, and communities thrive in an ever-changing world. As a candidate for the position, you should possess excellent communication skills and the ability to empathize, pacify, and handle irate customers effectively. Technical knowledge in troubleshooting base operating system issues and a willingness to learn new technologies are essential for this role. Responsibilities include troubleshooting various systems such as Windows, Outlook, Teams, Citrix, VDI, VPN, and security applications over remote support. You will be responsible for answering incoming calls, responding to customer emails promptly, managing and resolving customer complaints, and escalating issues to supervisors when necessary. In addition, you will provide product and service information to customers, research required information using available resources, and offer solutions to customers" concerns. It is important to document all call information according to standard operating procedures, recognize trends in customer calls, and create Standard Operating Procedures (SOPs) for new issues and resolutions. The mandatory skill for this position is MSSQL Database Administration, and the desired experience level is 5-8 years. Wipro is on a journey to reinvent itself as a modern digital transformation partner with ambitious goals. If you are inspired by reinvention and seek constant evolution in your career, Wipro offers a place where you can design your own reinvention and realize your ambitions. Wipro welcomes applications from people with disabilities and encourages individuals who are passionate about innovation and growth to join their purpose-driven business. If you are looking to be part of a company that empowers you to evolve and make a difference, consider joining Wipro to embark on a journey of reinvention and personal growth.,

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure seamless functioning of systems and services to meet business needs and client expectations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Manage and monitor production systems to ensure optimal performance. - Troubleshoot and resolve technical issues in a timely manner. - Implement system upgrades and enhancements as needed. - Collaborate with cross-functional teams to improve system efficiency. - Document system configurations and processes for reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Strong understanding of virtualization technologies. - Experience in managing Citrix environments. - Knowledge of networking concepts and protocols. - Familiarity with ITIL framework for IT service management. Additional Information: - The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Bhubaneswar office. - A 15 years full time education is required., 15 years full time education

We are seeking a highly skilled and experienced Network Engineer to join our dynamic IT team. This role is ideal for a professional with 4-7 years of proven hands-on experience in network engineering, looking to contribute to the design, implementation, and maintenance of robust and secure network infrastructures. Network Configuration & Implementation As a Network Engineer, you will be instrumental in ensuring the performance, availability, and reliability of our network systems across multiple data centers, playing a critical role in supporting our business : Design, configure, and install various network devices and services, including routers, switches, firewalls, load balancers, VPN concentrators, and QoS policies. Implement and manage wireless network solutions, demonstrating strong knowledge of technologies from vendors such as Juniper, Aruba, or Meraki. Deploy and manage SD-WAN solutions, with a strong preference for experience in Cisco Viptela. Network Operations & Maintenance Perform routine network maintenance, including system upgrades, service pack installations, security patches, and hotfixes. Proactively monitor network performance, availability, and reliability using various diagnostic and analytics tools. Conduct system resource utilization monitoring, trending, and capacity planning to ensure scalable and efficient network & Support : Provide expert Level-2/3 support and troubleshooting for complex network issues, ensuring rapid resolution and minimal disruption. Liaise effectively with vendors and other IT personnel to facilitate problem resolution and service delivery. Security & Compliance Select, implement, and enforce network security tools, policies, and procedures in close collaboration with the company's security team. Ensure all network changes adhere to established configuration and change management policies, promoting awareness, approval, and successful & Best Practices : Maintain comprehensive network documentation, including diagrams, configurations, and troubleshooting guides. Adhere to industry best practices for network design, implementation, and operations. Technical Skills & Requirements Core Networking Expertise (Hands-on experience is a must) : Deep understanding of networking protocols, including IPSEC, HSRP, BGP, OSPF, EIGRP, 802.11 (Wi-Fi standards), and Quality of Service (QoS). Solid understanding of the OSI Model and TCP/IP model. Proven experience with routing and switching technologies (Cisco, Juniper, HP, etc. Hands-on experience with firewall configuration and management (e.g., Cisco ASA, Palo Alto, FortiGate). Experience with Load Balancers (e.g., F5, Citrix NetScaler). Wireless Technology Strong knowledge and practical experience with wireless networking technologies from at least one major vendor (e.g., Juniper, Aruba, Meraki, Cisco Wireless). Sd-wan Proven experience in SD-WAN implementation and management, with a strong preference for Cisco Viptela. Monitoring & Analytics Hands-on experience with designing, monitoring, network diagnostic, and network analytics tools (e.g., SolarWinds, PRTG, Wireshark, NetFlow analyzers). Certifications CCNP or higher (CCIE certification will be given higher priority). Other relevant industry certifications (e.g., JNCIP, ACSP, PCNSE) are a plus. Soft Skills Excellent problem-solving and analytical skills. Strong communication and interpersonal skills to collaborate effectively with internal teams and external vendors. Ability to work independently and as part of a team in a fast-paced environment. Education University degree in Computer Science, Information Technology, or a related subject. Experience 4-7 years of total experience in network engineering. Location : Hyderabad & Pune / Hybrid (ref:hirist.tech)

You will be joining a global team that is passionate about innovating with science and technology to enrich people's lives in Healthcare, Life Science, and Electronics. As a Senior Citrix Engineer with over 10 years of experience, you will be responsible for designing, implementing, and maintaining complex Citrix & NetScaler ADCs environments. Your expertise in Citrix virtualization solutions, including Citrix Virtual Applications & Desktops, and Citrix Cloud, will be instrumental in ensuring seamless integration with other IT systems and applications. You will play a key role in troubleshooting and resolving Citrix-related issues, while providing technical leadership to junior team members. Key Responsibilities: - Design, implement, and support Citrix virtualization solutions, including Citrix Virtual Applications & Desktops, and Citrix Cloud. - Manage and maintain Citrix NetScaler infrastructure, including load balancing, GSLB, authentication, and SSL offloading. - Collaborate with cross-functional teams to ensure seamless integration of Citrix solutions with other IT systems and applications. - Perform troubleshooting, root cause analysis, and resolution of Citrix-related issues. - Develop and maintain documentation for Citrix configurations, processes, and procedures. - Stay current with industry trends, best practices, and emerging technologies related to Citrix and NetScaler. - Provide technical leadership and guidance to junior team members. Requirements: - Bachelor's degree in computer science, Information Technology, or related field. - Minimum of 10 years of experience in Citrix administration and operations. - Expertise in designing, implementing, and managing multiple Citrix XenApp (CVAD), and Citrix Cloud environments. - Proficiency in configuring and maintaining Citrix NetScaler ADC appliances. - Strong understanding of virtualization and networking concepts. - Solid experience with Windows Server operating systems and Active Directory. - Excellent problem-solving skills and ability to troubleshoot complex issues independently. - Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization. Good to Have: - Worked in a highly regulated environment. - Citrix certifications such as CCP-V, or CCE-V are highly desirable. Join our diverse team of curious minds and be a part of a culture of inclusion and belonging that empowers everyone to work their magic and champion human progress. Apply now to make a difference!,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Hands on experience on Citrix XenApp/XenDesktop in medium to large enterprise environments Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services and Windows operating systems. Hands on knowledge on VMware/XenServer/Hyper-V management and Administration Excellent knowledge on Dev,Test,pre-production and Production environment and best practices. Excellent knowledge on Citrix XenApp\XenDesktop patch management and best practices Excellent knowledge on Application streaming and streaming profiler Understanding of NetScaler features and deployment scenarios Hands on knowledge on Citrix Director & Monitoring tool installation and administration Excellent knowledge on different profile management solution and troubleshooting Good written and oral communication skills, detail oriented approach to problem solving. Good knowledge on handling Citrix database (1.) Incident Management + Change Management (Planning & Execution) On - call Escalation Root cause analysis / Problem Management + Capicity / Architectural Management SLA compliance for tickets Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Job Summary: We are seeking a results-driven Associate Manager to lead infrastructure operations across Network, Citrix, Backup, and Storage technologies in a 24x7 support model. This individual will also play a critical leadership role in driving AI and automation initiatives aligned with Altera's strategic vision for intelligent infrastructure operations. The ideal candidate will combine strong technical expertise, operational leadership, and a deep focus on transforming traditional IT operations through AI, machine learning, and intelligent automation. Key Responsibilities: Infrastructure Operations Management Manage daily operations for client Network, Citrix, Backup, and Storage environments within a 24x7 support model. Oversee incident, problem, change, and request management activities, ensuring adherence to SLAs and ITIL-aligned processes. Ensure infrastructure uptime, health monitoring, patching, RCA, and preventive maintenance across all client environments. Actively participate in shift handovers to ensure smooth operational continuity, accurate knowledge transfer, and seamless service delivery across all support teams. Championing the adoption of intelligent automation tools to reduce manual intervention and improve service efficiency. Leading AI-driven initiatives to enhance infrastructure operations through intelligent monitoring, automation, and self-healing capabilities. Technical Oversight Network : Oversee LAN/WAN, firewalls, switches, routers, VPNs (Cisco, Fortinet, Palo Alto). Citrix : Manage CVAD, Citrix ADC/NetScaler, StoreFront, Citrix Director, and profile management. Backup : Administer solutions such as Veeam, Commvault, and NetBackup across client estates. Storage : Manage SAN/NAS environments including NetApp, Dell EMC, and HPE platforms. Collaborate closely with support teams and clients to ensure end-to-end issue resolution. Team Leadership & 24x7 Operations Lead and manage a team of T2/T3 engineers working in rotational shifts to provide 24x7 infrastructure support. Manage staffing, shift rosters, and workload distribution for continuous coverage. Conduct regular performance reviews, coaching, and upskilling initiatives to enhance team effectiveness. Promote a culture of ownership, accountability, and service excellence. Client Engagement & Reporting Act as the operational escalation point for infrastructure services. Partner with Service Delivery Managers and client stakeholders to address service issues, improvements, and reviews. Share weekly/monthly reports on SLA performance, ticket trends, RCAs, and improvement actions. Process, Compliance & Service Improvement Ensure compliance with ITIL best practices for Incident, Change, Problem, and Configuration Management. Maintain up-to-date SOPs, runbooks, and operational documentation. Lead or support automation, optimization, and self-heal initiatives to improve operational efficiency. Ensure audit readiness, security policy compliance, and DR process adherence. Required Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. 5+ years of IT infrastructure experience, with at least 2–3 years in a leadership role managing 24x7 support teams. Strong knowledge in following areas: Network (Routing, Switching, VPN, Firewalls) Citrix (Virtual Apps & Desktops, ADC/NetScaler) Backup (Veeam, Commvault, NetBackup) Storage (NetApp, Dell EMC, HPE) Experience with ITSM tools (ServiceNow). Good understanding of monitoring platforms (SolarWinds, Logic Monitor, PRTG, etc.). Preferred Certifications: CCNA/CCNP, Citrix CCA/CCP-V, Veeam VMSP/VMTSP, ITIL Foundation, NetApp NCDA/NCIE Key Competencies: Strong leadership and communication skills. Ability to work under pressure and manage teams in a 24x7 operational support model. Strong analytical mindset with a proactive approach to service improvement. Experience in hybrid environments (on-prem + Cloud preferred). Familiarity with Automation and AIOps tools. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Job Responsibilities: Provide Technical Support to customers and partners Provide technical services include writing scripts, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Travel to customer sites in the event of a critical situation to expedite resolution as required Provide on-call support 24x7 on an as needed basis Provide configurations, troubleshooting and best practices to customers. Work with our Engineering team and influence the operability of the product. Participate in regular weekend on-call rotation and provide after-hours support on an as-needed basis. Able to effectively communicate to all levels and stakeholders - internally and externally on complex technical issues Desired Skills 3+ years of related experience. Provide configurations, troubleshooting and best practices to customers. Required experience with supporting EndPoint software products. Required strong experience with Windows OS, Linux OS and macOS based applications (Installation, troubleshooting, Debugging). Experience with Android OS based applications (Installation, troubleshooting, Debugging). Strong experience with MS environment (SCCM, GPO, AD, MSSQL, IIS). Experience with EndPoint security software is a plus (Antivirus, DLP, IPS, NAC). Knowledge of SIEM, vulnerability management tools and firewalls. Experience understanding malware, exploits, operating system structure and behavior. Experience with batch scripting and Python is a plus Strong ability to independently troubleshoot, reproduce issues and identify feasible workarounds in broad, complex, and unique environments with mixed applications and protocols required. Knowledge of Cloud infrastructure a plus Knowledge of VDI (VMWare Horizon, Citrix XenApp and XenDesktop) is a plus BS/MS or equivalent experience require

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Thinkcloudly is a Global IT learning platform dedicated to helping individuals become IT professionals. We are committed to upskilling students by offering specialized courses that develop employment abilities. Our mission is to deliver high-quality training and interview preparation skills to those who want to engage in and grow with rapidly changing technology while also making the world a better place. Role Description We are hiring a part-time, remote Citrix & VMware Trainer to deliver engaging and industry-relevant training in System Administration . This role is perfect for experienced IT professionals or freelance trainers who are passionate about teaching and guiding learners toward successful IT careers. You’ll lead live virtual sessions, develop hands-on labs, and support students through their learning journey — while working from anywhere, on a flexible schedule. Qualifications System Administration and Network Administration skills Proficiency in Troubleshooting and Technical Support Experience in Information Technology and related fields Excellent communication and teaching skills Ability to work independently and remotely Professional certifications in Citrix or VMWare are a plus Bachelor's degree in Information Technology, Computer Science, or related field preferred

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Duties & Responsibilities Middleware Management: Install, configure, and maintain middleware platforms including Apache Tomcat, RedHat JBoss, Microsoft IIS, and Oracle Weblogic. Network Security: Implement and manage network encryption technologies such as SSL and HTTPS. Authentication and Authorization: Manage SSO solutions, particularly with Active Directory, and implement MFA. System Administration: Perform basic Linux administration tasks and manage VPNs, DNS, and IPAM. Messaging Technologies: Work with messaging technologies like IBM MQ and Rabbit MQ. Infrastructure-as-Code: Use tools like Terraform, Ansible, and Git for infrastructure management. Shared Services Support: Support applications delivering MFA, data tokenization, and data encryption. Continuous Improvement: Identify and implement improvements to middleware and shared service applications. Agile Methodologies: Participate in Agile environments using Scrum and/or Kanban. Knowledge, Experience & Skills Proficiency with Apache Tomcat, RedHat JBoss, Microsoft IIS, and Oracle Weblogic. Kafka and Citrix experience is a plus. Strong written and verbal English skills. Excellent problem-solving and analytical skills. Strong teamwork and communication abilities. At least one role at a major, global organisation with 100s or 1000s of servers to manage Working with colleagues/customers in the UK and US Some evidence of automation experience, ideally mentioning keywords 'Terraform', 'Ansible', 'Python', 'Powershell' Some evidence the candidate has had to think for themselves - e.g. they have been a consultant, team lead, project lead or just generally someone who has autonomy in one or more of their roles Evidence that they have written documents and/or mentored/coached more junior colleagues or clients What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description The UC Engineering Consultant’s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc.). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures. Qualifications 5+ years of hands-on experience in Unified Communications, VoIP, and Collaboration tools, including Cisco products (Call Manager, Meeting Server, Expressway/VCS, TMS, Meeting Manager, Endpoints, WebEx, Jabber). Hands-on experience with Microsoft Server environments (2008, 2012, 2016), Citrix VDI environments, MAC OSX, Windows environments (Windows 10), and MobileIron (MDM). Strong knowledge of Cisco TAC support (raising cases and escalating). Strong experience with monitoring tools such as Zabbix or other relevant platforms. Advanced knowledge of troubleshooting tools (Wireshark, etc.). Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS). Experience with VMware architecture. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.