1365 Citrix Jobs - Page 7

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The Day-to-day Responsibilities Will Include Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft Exchange 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.

Hiring for MES Engineer Location : PAN India Notice Period : Immediate to 90 Days Role & responsibilities Procedure and methods 1 Experience with MES PASX Application 2 Hands on experience L4 support for PASX Application 3 Ability to perform L3 bug fixes with advanced troubleshooting skills 4 Ability to perform deeper analysis to solve the Issues Incidents 5 Ability to solve P1P2 tickets 6 Ability to find the Root Cause and Preventive Action 7 Ability to fulfill the client requirements 8 Ability to implement the complex changes in Application 9 Ability to implement the complex changes in application servers 10 Troubleshooting and solving the L2 Integration issues SAP KP Info SCADA OSIPI and Scales Printer 11 Ability to perform patching activity 12 Dealing with Vendor Windows DB Linux Citrix teams 13 Ability to review and approve the Periodic Activities 14 Create Modify of GUIRights Management 15 Ability to approve the change request related to application 16 Ability to perform the update SQL query in DB 17 Performing Application Installation with Vendor 18 Performing Hot Fix Installation and Executing the testings 19 Ability to support RFP activities 20 Analysis the tickets to improve the MTTR SLA of the incidents and service requests 21Ability to run Query and SQL knowledge If interested, please share your resume to pramoth@ltimindtree.com

Responsibilities and Duties: Responsible for providing level 1 or level 2 desk technical support Maintain Service Desk SLAs and quality standards established by Global Integreon. Responsible for installing, testing, updating, maintaining or repairing computer software, hardware and other systems as required for Integreon products. Responsible for developing and maintaining computer information resource (Asset inventory). Good Knowledge of MS outlook 2013,2016 & Office365 and Microsoft Teams, Active Directory Management Sound Knowledge of Citrix, VM would be an added advantage (Optional). Functional Skills: Excellent communication and documentation skills. Candidate must have the ability to multi-task and oversee multiple projects at any given time, as well as perform accurately under time pressures and constraints. This position will also need to maintain confidential information and work in a fast-paced, dynamic and creative organization. Preferred candidate profile Any Graduate (Graduation in Information Technology is an added advantage) Should have 3+ years of work experience in desktop support (level 1 and 2) supporting global users. Shift Timing: Should be comfortable in working 24x7 environment, including weekends.

We're hiring an L2+ Infrastructure Support Engineer with hands-on experience in Citrix, Azure, VMware, Windows Server, Ticketing tools and RMM tools. Apply now to join a dynamic MSP/hosting team!

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of configured services across various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges, while adhering to defined operating models and processes. Your role will be crucial in maintaining system integrity and performance, contributing to the overall efficiency of the organization. Roles & Responsibilities:58 years of experience in cloud and enterprise networkingStrong background in cloud-based and on-premises network environmentsHands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups)Familiar with cloud monitoring, automation, and configuration toolsExperience maintaining performance, security, and availability in cloud infrastructureProficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCPSkilled in managing hybrid cloud networks (on-prem + cloud)Strong understanding of Layer 2/3 networkingProficient in OSPF, BGP, and network troubleshootingExperience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check PointKnowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler)Understanding of SSL offloading, health checks, and failover setupsStrong troubleshooting and analytical skillsEffective communication and documentation skillsPreferred certifications:Azure Network Engineer Associate, CCNP, or equivalent Additional Information:- The candidate should have minimum 5 years of experience in Enterprise Network Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards and reliability. Roles & Responsibilities:- 58 years of experience in cloud and enterprise networkingStrong background in cloud-based and on-premises network environmentsHands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups)Familiar with cloud monitoring, automation, and configuration toolsExperience maintaining performance, security, and availability in cloud infrastructureProficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCPSkilled in managing hybrid cloud networks (on-prem + cloud)Strong understanding of Layer 2/3 networkingProficient in OSPF, BGP, and network troubleshootingExperience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check PointKnowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: - Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler)Understanding of SSL offloading, health checks, and failover setupsStrong troubleshooting and analytical skillsEffective communication and documentation skillsPreferred certifications:Azure Network Engineer Associate, CCNP, or equivalent Additional Information:- The candidate should have minimum 5 years of experience in Firewall Architecture.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Our Exciting Opportunity: We are now looking for a Product Architect in our Encryption tools area in Ericsson IT. You will lead the Product Lifecycle together with the IT product Owner, with alignment with the product portfolio strategy and plan., together with Ericsson Business units you will collect and maintain requirements. Other parts of your role; will be safeguarding and governing the product Total Cost of Ownership, (TCO) solution design, integrations and architecture in adherence to overarching principles and frameworks. You will: Define product strategy, roadmap and optimize product TCO Prepare product decisions and initiate execution of product development Safeguard the product design, integrations and architecture Document and maintain product information To be successful in the role you must have: Knowledge on encryption toolsets such as Key Management Systems - KMS, Public Key Infrastructure – PKI, Certificate LifeCycle Management- CLM, Strong Authentication. Experience in IT design, development, and architecture as well as in Product Management Full understanding of cryptography and its protocols like X.509 standard, PKI, RSA, AES, SHA, SSL/TLS and general certificate management pcesses. Strong understanding of User certificates for implementations like Citrix FAS, Certificate based authentication fulfilling MFA requirements. Strong understanding PKI and Certification Authority (CA). Solid & broad understanding of Cyber Security, Zero Trust & Passwordless Solid understanding of Active Directory together with Legacy & modern modes of Authentication. Strong understanding Public Key Cryptography Standards (PKCS5, PKCS7, PKCS11, PKCS12, PKCS15). Strong understanding of HSM (Entrust), Smart cards, OpenSSL. Good knowledge of Encryption Algorithms (RSA, DSA, ECDSA, DH, AES, DES, 3DES, Blowfish, CAST5, RC4, RC5, SHA1, SHA2, MD5, ECDH). Strong Understanding of protocols like CMP, CRL, OCSP, SCEP, LDAP, PGP, ACME, FIDO2 Working knowledge of any certificate lifecycle manager, Cloud PKI. Working knowledge of certificates for Blockchain, certificate for IoT Devices, code-signing. IT processes, tools and infrastructure knowledge Negotiation and argumentation Skills Knowledge sharing and collaboration skills Key Qualifications: Education: Bachelor’s degree or equivalent Minimum of experience: 12 years Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 765706

About Providence Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services. Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US. Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale. Why Us? Best In-class Benefits Inclusive Leadership Reimagining Healthcare Competitive Pay Supportive Reporting Relation Senior Analyst 1(Level 1.5 Support) About the Role We are looking for a highly skilled and customer-focused Tier 1.5 Support Engineer to join our IT Service Desk team. The Tier 1.5 Engineer is responsible for handling advanced support issues, resolving escalated technical problems, and serving as the point of contact between Tier 1 support and specialized IT teams. This role requires strong troubleshooting capabilities, excellent communication, and a deep understanding of IT infrastructure and end-user technologies Our Team culture: Work environment, which is collaborative and driven by Learning, Attention to details & Empathy towards customer Empowering & Enabling individuals and teams to realize their full potential. Focus on outcomes, solving our users pain points & predictable delivery Data driven decision making on vision & roadmap of IT Service Desk. What will you be responsible for: The ideal candidate will have a blend of technical, process & operational skills in service desk management, operations, customer interactions, call handling. The candidate should be skilled at applying her/ his experience with a focus on problem solving, supporting systems, operational excellence, service quality, reduction of manual toil with focus on End User experience. Candidate should be highly collaborative and has good working experience in Global operating setups. Customer Service : Personal responsibility for customer satisfaction. Professionally represents the ‘Face and Voice of IT’ in difficult situations, consistently strives to listen, understand, and support the needs of others in a sensitive manner. Quality : Performs challenging tasks efficiently and effectively. Anticipates problems and takes corrective action prior to completing the task. Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance. Problem Solving : Strong attention to detail and outstanding analytical skills. Collaboration : Ability to work effectively to build relationships with colleagues, customers, and management through positive interaction. Flexibility and response to change : Proven ability to organize multiple efforts and to respond to shifting priorities. Demonstrated ability to study, understand, adapt, and respond effectively to a constantly changing environment. Communications : Listens with sensitivity and openness. Actively seeks constructive feedback and remains open and receptive to it. Anticipates the information needs of others. Proven skills in communicating with clinical and technical customers. What would your day look like? Handle incidents and service requests escalated from Tier 1 support via ITSM tools (e.g., ServiceNow ) Troubleshoot and resolve hardware, software, and network issues for end users. Provide support for Windows/Mac OS, Microsoft 365, VPN, printers, mobile devices, and collaboration tools. Identify area of opportunity for latest Knowledge Articles towards enhanced FCR and supportability. Ensure production solutions are reliable, secure, and effective and that implemented solutions are continuously monitored and documented. Look for opportunities to Left Shift and Right Shift tickets to reduce overall customer pain points, manual toil, and cost per ticket. Execute operational excellence, tracking metrics and KPIs to drive governance, quality, and efficiency. Influence and improve existing processes through innovative behaviors and effective change management. Perform Data Quality Audit on Incident logging. Suggest required changes towards deriving incident patterns and trends. Perform monthly Incident Pattern and Theme analysis . Execute opportunities and drive automation to improve KPIs on ticket reduction, ticket cycle time and resolution rate. Perform administrative tasks and troubleshooting in the following environments including Citrix, Active Directory, Single Sign-On services, E-mail Exchange, Patient electronic health records and other applications as needed. Support Active Directory tasks: password resets, user account management, group policy troubleshooting. Manage remote access and connectivity issues (e.g., Citrix, VPN, RDP). Perform root cause analysis for recurring issues and document resolutions. Escalate unresolved incidents to Tier 3 or specialized teams with detailed documentation. Follow ITIL best practices for incident, problem, and change management. Support software deployments, updates, patching, and imaging of systems. Who are we looking for? 2-5 years of Industry experience in Service Management, Service Operations, IT Service Desk Operations Good Communications skills (Fluent English) Flexibility to work in 24*7 work environment ITIL v4 Foundation certification (Preferred) Required Skills: MS Outlook, Word, Excel, Internet, Power BI, SQL Experience with Active Directory, Exchange Online, and ITSM ticketing tools. BE/B-Tech or Equivalent degree. Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct.

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Description: We are seeking a skilled Azure Virtual Desktop Engineer to join our team. The ideal candidate will have extensive experience in deploying, managing, and optimizing Azure Virtual Desktop environments, along with proficiency in Nerdio Manager and other Azure management tools. Key Responsibilities: Configure and manage AVD host pools, workspaces, and session hosts. Implement and manage AVD images and scaling solutions. Ensure secure system access and control by implementing security policies and procedures. Optimize user profiles and performance using FSLogix. Troubleshoot and resolve issues related to virtual desktops and applications. Configure and manage Azure IaaS, VNet, NSG, and firewall settings. Utilize Azure Monitor, Log Analytics, and Diagnostics settings for monitoring and troubleshooting. Automate repetitive tasks to improve service delivery and reduce operational overhead. Utilize Nerdio Manager for Enterprise to manage and optimize AVD environments. Automate deployment and management tasks using Nerdio Manager. Collaborate with operational teams to identify opportunities for improvement. Follow ITIL processes and use ticketing tools like ServiceNow. Required Qualifications: Associate or Bachelor's degree in Computer Science or related discipline, relevant experience may substitute for the degree 5-8 years of overall virtualization technology experience. 5-8 years extensive Microsoft server/desktop administration and Active Directory in multi domain forest environment (including GPOs, JSON, PowerShell scripting, DNS, DHCP, ADFS, RDS, SQL) Expertise in the Windows 10,11 operating environment, imaging process and Office 365 Experience creating, maintaining, and communicating complex information technology documentation Working knowledge of Azure administration Experience creating software packages, deployment, patch management, data, and cost analytics Knowledge of Azure cloud, networking, and enterprise architectures Experience with security hardening of VDI infrastructure. Hands-on experience with network connectivity to Azure. Experience working with multiple vendors such as Microsoft (primary), Citrix, and VMware Horizon (desirable but not required) Soft Skills: Strong problem-solving and troubleshooting skills. Excellent communication and collaboration abilities. Ability to work independently and as part of a team Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior IO Engineering Consultant of Compute – Server/Compute Operations will be a critical technical lead responsible for contributing to technical aspects of our MPP customer IT Server infrastructure related to technology. The role requires at least 13-15 years of experience in designing, implementing and managing server infrastructure, modern IT practices and security compliance. The ideal candidate will bring in Solid troubleshooting skills and a proven technical lead in understanding customer’s technical requirements, propose technical solutions and get such solutions implemented and also drive continuous improvement in technical architecture, tooling and the service management processes. Primary Responsibilities: Lead complex technical projects in designing and implementing server , virtualization technologies and troubleshoot complex server performance issues Plan, design, implement, and maintain the organization's server and virtualization infrastructure to meet business needs and ensure optimal performance Monitor the availability, performance, and security of the server infrastructure on an ongoing basis Collaborate with cross-functional teams to ensure seamless integration between server ; infrastructure and other systems or applications Troubleshoot complex server problems and provide timely resolutions to minimize downtime Implement and enforce server hardening, accomplish 100% compliance with server patching, vulnerability remediation Conduct regular performance analysis of the server infrastructure to identify areas for improvement and implement necessary changes Develop and maintain documentation of server configurations, processes, procedures, and troubleshooting guides Stay up to date with emerging technologies, industry trends, and best practices related to server, virtualization infrastructure Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Any technical engineering degree or equivalent with 13+ years of experience Solid technical leadership abilities in Design, Implement and Manage Server, VMWare related virtualization technologies . Mentor, Motivate and Manage the team members to optimally support and resolve time-sensitive incidents, problems and escalations. Proven experience in customer-facing and stakeholder management with the ability to collaborate effectively across different teams within the organization Proven experience in managing enterprise-level server operations in a complex IT environment Solid experience and technical knowledge in virtualization technologies such as VMware, and Citrix, Hyper Converged Infrastructure such as Nutanix, system migrations and upgrades, server hardware maintenance and troubleshooting Experience with server monitoring tools such as SolarWinds, Nagios, Auvik & New Relic Excellent troubleshooting skills with the ability to analyze complex problems efficiently Solid understanding on service management process frameworks such as ITIL, processes such as incident/major incident/problem/change/escalation management, identify and fix potential gaps collaborating with service management experts to accomplish Operations Excellence goals At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #gen

Reporting to the Support Lead, you will need to provide L1 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft Exchange 2010 / 2013 / 2016 Backup Technologies, o Veeam Backup and Replication 9/ 9.5/ o Zerto backup o Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. ABOUT THE BUSINESS: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary:As a Technology Architect, you will design and deliver technology architecture for various platforms, products, or engagements. Your typical day will involve collaborating with cross-functional teams to define solutions that meet performance, capability, and scalability needs, ensuring that the architecture aligns with business objectives and industry standards. You will engage in discussions to refine architectural designs and provide guidance to team members, fostering an environment of innovation and excellence in technology delivery. Roles & Responsibilities:- Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Evaluate emerging technologies and recommend their adoption to improve system performance. Professional & Technical Skills:- Must To Have Skills: Proficiency in Microsoft Intune. - Good To Have Skills: Experience with cloud-based solutions and services. - Strong understanding of enterprise mobility management. - Experience in designing and implementing security policies. - Familiarity with application deployment and management strategies. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Intune. - This position is based at our Bengaluru office. - A 15 years full time education is required., 15 years full time education

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior IO Engineering Consultant of Compute - Server/Compute Operations will be a critical technical lead responsible for contributing to technical aspects of our MPP customer IT Server infrastructure related to technology. The role requires at least 13-15 years of experience in designing, implementing and managing server infrastructure, modern IT practices and security compliance. The ideal candidate will bring in Solid troubleshooting skills and a proven technical lead in understanding customer’s technical requirements, propose technical solutions and get such solutions implemented and also drive continuous improvement in technical architecture, tooling and the service management processes. Primary Responsibilities Lead complex technical projects in designing and implementing server , virtualization technologies and troubleshoot complex server performance issues Plan, design, implement, and maintain the organization's server and virtualization infrastructure to meet business needs and ensure optimal performance Monitor the availability, performance, and security of the server infrastructure on an ongoing basis Collaborate with cross-functional teams to ensure seamless integration between server ; infrastructure and other systems or applications Troubleshoot complex server problems and provide timely resolutions to minimize downtime Implement and enforce server hardening, accomplish 100% compliance with server patching, vulnerability remediation Conduct regular performance analysis of the server infrastructure to identify areas for improvement and implement necessary changes Develop and maintain documentation of server configurations, processes, procedures, and troubleshooting guides Stay up to date with emerging technologies, industry trends, and best practices related to server, virtualization infrastructure Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Any technical engineering degree or equivalent with 13+ years of experience Solid technical leadership abilities in Design, Implement and Manage Server, VMWare related virtualization technologies . Mentor, Motivate and Manage the team members to optimally support and resolve time-sensitive incidents, problems and escalations. Proven experience in customer-facing and stakeholder management with the ability to collaborate effectively across different teams within the organization Proven experience in managing enterprise-level server operations in a complex IT environment Solid experience and technical knowledge in virtualization technologies such as VMware, and Citrix, Hyper Converged Infrastructure such as Nutanix, system migrations and upgrades, server hardware maintenance and troubleshooting Experience with server monitoring tools such as SolarWinds, Nagios, Auvik & New Relic Excellent troubleshooting skills with the ability to analyze complex problems efficiently Solid understanding on service management process frameworks such as ITIL, processes such as incident/major incident/problem/change/escalation management, identify and fix potential gaps collaborating with service management experts to accomplish Operations Excellence goals At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #gen

Roles & Responsibilities: Professional Services Delivery Network Security Engineer L3 Network Security Engineer L3: Key Responsibilities Proven expertise in configuring and managing Cisco ASA, Palo Alto, Fortinet & Juniper firewalls Firewall & Security: Advanced configuration and troubleshooting of firewalls (Cisco ASA, Palo Alto, Fortinet), VPNs (IPSec, SSL), IDS/IPS Demonstrated ability to implement advanced features on Palo Alto firewalls, including converting Layer 4 to Layer 7 traffic Hands-on experience with F5 Load Balancers and NetScaler Load Balancing & Redundancy: Implementing solutions using F5, Citrix NetScaler, HA/Failover systems Demonstrated ability to manage and execute complex firewall migrations and load balancer migrations in dynamic environments , ensuring minimal disruption and adherence to best practices. Routing & Switching: Deep expertise with protocols like BGP, OSPF, EIGRP, MPLS, STP, VXLAN, etc NSX,CDN,CASB, SD-WAN / SDN: Deep knowledge of software-defined networking platforms (Cisco SD-WAN, VMware NSX) Network Automation: Scripting (Python, Ansible, Terraform) to automate configurations and monitoring Lead the design, implementation of firewall and load balancing solutions for clients Create and review all technical diagrams of infrastructure using Visio or Smart draw Work directly with Clients/PMs to understand their network security needs and translate them into effective technical solutions Stakeholder Communication: Translating technical issues into business-impact language for management or clients Knowledge of NSX,CDN,CASB will be added advantage Linux & Virtualization skills will be added advantage Preferred Certifications: Cisco Certified Network Professional (CCNP Security) or equivalent, CCIE or equivalent Palo Alto Networks Certified Network Security Engineer (PCNSE) or equivalent F5 Certified Administrator or equivalent certification CompTIA: Network+, Security+ Linux & Virtualization certifications will be added advantage Full project life-cycle experience and knowledge of best-practice project methodologies Stakeholder Communication: Translating technical issues into business-impact language for management or clients.

Description Position Overview: We are seeking an experienced RPA Developer with expertise in UiPath to join our team. As an RPA Developer, you will be responsible for designing, developing, and implementing automation solutions to streamline business processes using UiPath. You will collaborate with various teams to understand process requirements and deliver efficient, scalable RPA solutions that enhance productivity and reduce operational costs. Key Responsibilities: Design, develop, and maintain automation workflows using UiPath, ensuring high-quality automation that meets business requirements. Utilize the RE-Framework to create robust, scalable automation solutions. Implement Document Understanding workflows using UiPath and AI Center to automate data extraction and processing from structured and unstructured documents. Integrate UiPath with external systems through API Integration to enhance automation capabilities. Work with SQL Server Integration to interact with databases and manage data in automation workflows. Develop and maintain UiPath Apps to create user-friendly, customizable front-end interfaces for automation. Manage automation orchestrations using UiPath Orchestrator, including scheduling, monitoring, and troubleshooting. Collaborate with teams using GIT for version control, ensuring proper versioning and code collaboration practices. Perform remote debugging of automation solutions to resolve issues efficiently in distributed environments. Develop and maintain automation workflows for Citrix environments, ensuring smooth automation of virtualized systems. Qualifications Proficiency in RE-Framework for building reusable, scalable workflows. Experience with Document Understanding and AI Center in UiPath for intelligent document processing. Strong expertise in API Integration for seamless communication between UiPath and external systems. Hands-on experience with SQL Server Integration for database interaction. Experience building front-end interfaces using UiPath Apps. Knowledge of UiPath Orchestrator for managing, deploying, and scheduling automations. Familiarity with Version Control (GIT) for collaborative development. Experience with Remote Debugging to resolve issues in distributed environments. Hands-on experience with Citrix Automation for automating virtualized environments. Familiarity with programming languages like VB, C, C , Python. Exposure to Power Platform tools. Experience in performance tuning and optimization of automation workflows. Key Attributes: Strong problem-solving skills and attention to detail. Ability to work independently and in teams, managing multiple tasks efficiently. Good communication skills to interact with stakeholders and explain automation solutions. Passion for learning new technologies and applying them effectively in automation Qualifications: Bachelor's degree in Computer Science, Engineering, Information Technology, or related field. 1-3 years of experience working with UiPath RPA platform, developing and deploying automation solutions. Strong knowledge of RPA best practices, process automation methodologies, and the UiPath suite (Studio, Orchestrator, etc.). Experience with integrating UiPath with other enterprise systems (APIs, Databases, etc.). Familiarity with programming languages like VB.NET, C#, or Python to enhance automation capabilities. Proficiency with version control systems like Git for managing code. Excellent problem-solving skills and attention to detail. Strong communication skills to interact with business stakeholders and technical teams. Preferred Qualifications: UiPath Certified Professional (UiPath Advanced Developer Certification or equivalent). Experience working in Agile/Scrum environments. Knowledge of SQL and database management. Experience with other RPA tools like Automation Anywhere or Blue Prism (a plus). Familiarity with cloud environments (Azure, AWS) and deploying RPA solutions in the cloud. Key Soft Skills: Analytical mindset with the ability to identify process inefficiencies and recommend solutions. Adaptability in a dynamic working environment with a focus on continuous learning. Strong team collaboration and willingness to work cross-functionally. Job Information Technology Primary Location India-Karnataka-Bengaluru Schedule: Contract Travel: No Req ID: 252575 Job Hire Type Contingent Worker (CWK) Not Applicable #BMI N/A

Description Position Overview: We are seeking an experienced RPA Developer with expertise in UiPath to join our team. As an RPA Developer, you will be responsible for designing, developing, and implementing automation solutions to streamline business processes using UiPath. You will collaborate with various teams to understand process requirements and deliver efficient, scalable RPA solutions that enhance productivity and reduce operational costs. Key Responsibilities: Design, develop, and maintain automation workflows using UiPath, ensuring high-quality automation that meets business requirements. Utilize the RE-Framework to create robust, scalable automation solutions. Implement Document Understanding workflows using UiPath and AI Center to automate data extraction and processing from structured and unstructured documents. Integrate UiPath with external systems through API Integration to enhance automation capabilities. Work with SQL Server Integration to interact with databases and manage data in automation workflows. Develop and maintain UiPath Apps to create user-friendly, customizable front-end interfaces for automation. Manage automation orchestrations using UiPath Orchestrator, including scheduling, monitoring, and troubleshooting. Collaborate with teams using GIT for version control, ensuring proper versioning and code collaboration practices. Perform remote debugging of automation solutions to resolve issues efficiently in distributed environments. Develop and maintain automation workflows for Citrix environments, ensuring smooth automation of virtualized systems. Qualifications Proficiency in RE-Framework for building reusable, scalable workflows. Experience with Document Understanding and AI Center in UiPath for intelligent document processing. Strong expertise in API Integration for seamless communication between UiPath and external systems. Hands-on experience with SQL Server Integration for database interaction. Experience building front-end interfaces using UiPath Apps. Knowledge of UiPath Orchestrator for managing, deploying, and scheduling automations. Familiarity with Version Control (GIT) for collaborative development. Experience with Remote Debugging to resolve issues in distributed environments. Hands-on experience with Citrix Automation for automating virtualized environments. Familiarity with programming languages like VB, C, C , Python. Exposure to Power Platform tools. Experience in performance tuning and optimization of automation workflows. Key Attributes: Strong problem-solving skills and attention to detail. Ability to work independently and in teams, managing multiple tasks efficiently. Good communication skills to interact with stakeholders and explain automation solutions. Passion for learning new technologies and applying them effectively in automation Qualifications: Bachelor's degree in Computer Science, Engineering, Information Technology, or related field. 1-3 years of experience working with UiPath RPA platform, developing and deploying automation solutions. Strong knowledge of RPA best practices, process automation methodologies, and the UiPath suite (Studio, Orchestrator, etc.). Experience with integrating UiPath with other enterprise systems (APIs, Databases, etc.). Familiarity with programming languages like VB.NET, C#, or Python to enhance automation capabilities. Proficiency with version control systems like Git for managing code. Excellent problem-solving skills and attention to detail. Strong communication skills to interact with business stakeholders and technical teams. Preferred Qualifications: UiPath Certified Professional (UiPath Advanced Developer Certification or equivalent). Experience working in Agile/Scrum environments. Knowledge of SQL and database management. Experience with other RPA tools like Automation Anywhere or Blue Prism (a plus). Familiarity with cloud environments (Azure, AWS) and deploying RPA solutions in the cloud. Key Soft Skills: Analytical mindset with the ability to identify process inefficiencies and recommend solutions. Adaptability in a dynamic working environment with a focus on continuous learning. Strong team collaboration and willingness to work cross-functionally. Job Information Technology Primary Location India-Maharashtra-Mumbai Schedule: Contract Travel: No Req ID: 252574 Job Hire Type Contingent Worker (CWK) Not Applicable #BMI N/A

About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. About Client: Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines. Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries. · Job Title: Citrix Administrator · Location: Mumbai · Experience: 8+Years · Job Type : Contract to hire. · Notice Period:- Immediate joiners. Mandatory Skills: Citrix, VMware, Hyper-h, Azure, Netscaler Job Summary: Job description CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Detailed JD Server build VMware Azure Hyper Citrix Primary Skill or Must have Skills CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Secondary Skill or Good to have skills Ivanti Service nowVmware Accurate JD Remote access engineer will be responsible to provide technical support with high degree of Customers by meeting Service Level Agreements SLA and process compliance Key Skills to search Citrix administrator Wintel Admin Responsible for Incident Management Problem Management and Change Management Responsible for all Citrix products Xenappxendesktopdirector and storefront Must be experienced in Citrix XenDesktop and citrix provisioning services and Master image Implementation Configuration of Citrix Policies Load Management Must be experienced in windows servers 2012 and 2016 and 2019 Responsible for handling end user issues Understanding VPN and Networking technologies Grade and Experience 35 1Networking basics understanding of Switching and Routingusing wireshark fiddler 2Hands on experience on Netscaler including Load BalancingICA Application Firewall and GSLB 3Hands on experience in Pulse secure SSLVPN environment 4Citrix PVS Application Publishing Profiles management Ivan Ti Workspace management 5Good Understanding of Windows Group policy 6Knowledge on Thin clients 7Troubleshooting Citrix Xenapp Xendeskop and Netscaler Issues 8Good oral skills for End user troubleshooting Seniority Level Mid-Senior level Industry IT Services and IT Consulting Employment Type Contract Job Functions Business Development Consulting Skills Citrix VMware Hyper_V

Job description: Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Technical Support . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

BigSpring AI builds field force proficiency for revenue growth. Think of revenue as the “game scoreboard”, and BigSpring AI as the practice engine for people to get ready for the game. Google, Pfizer, SAP, Cisco, HSBC, Tata, Nutanix use BigSpring AI across their ecosystem of sales teams and partners. Customers have seen 2x sales productivity, 215% uplift in upsell, 9x faster time to market, and more. John Chambers, Adam Grant, Stewart Butterfield, Marty Nestbitt (chair of the Obama Foundation), Claire Hughes Johnson (COO of Stripe), Mark Templeton (President & CEO of Citrix) are investors/advisors. About the Role We're looking for a Product Analyst/Analytics Engineer who thrives at the intersection of data engineering, product analytics, and commercial impact to join our growing team. This role plays a critical part in enabling data-driven decisions across the business, turning data into insights that influence product direction, customer success, and revenue growth. You’ll build and maintain data pipelines, support A/B testing infrastructure, uncover insights across customer journeys, and ensure our data ecosystem is robust and actionable. Responsibilities Design, develop, and maintain scalable ETL pipelines using Python to support data ingestion, transformation, and integration from multiple sources. Develop and maintain A/B testing frameworks, track key metrics, and analyze experiment results to inform product strategies. Collaborate with cross-functional teams, including customer success, sales, and marketing, to support commercial strategies with data solutions. Analyze customer and operational data to identify trends, patterns, and opportunities that support revenue growth and improve customer engagement. Develop and maintain dashboards and reports using SQL and data visualization tools like Looker, Tableau, or Power BI to present insights to stakeholders. Write and optimize complex SQL queries for data analysis and support decision-making processes. Ensure data integrity and quality through regular audits, validations, and monitoring. Assist in the development of metrics and KPIs to measure the success of business initiatives. Partner with commercial teams to analyze performance data and support customer-facing initiatives. Data analysis and curation to improve AI models What We’re Looking For Bachelor’s degree in Computer Science, Data Engineering, Statistics, Mathematics, or a related field. 5+ years of experience in data engineering, ETL development, or a related role. Strong proficiency in Python, with experience in building ETL workflows and data processing scripts. Advanced SQL skills, including query optimization and database modeling. Proficiency with data visualization tools (e.g., Tableau, Power BI, or Looker). Familiarity with A/B testing methodologies and ability to analyze experiment results. Solid understanding of Excel, including advanced functions and pivot tables. Familiarity with cloud platforms and data storage solutions (e.g., AWS, GCP, Azure) is a plus. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication skills to present data-driven insights to non-technical stakeholders, which may include customers. Ability to work collaboratively in a team-oriented environment. A proactive mindset and eagerness to learn new tools and technologies. Comfortable multitasking across various roles and working independently. Why you'll love working here: You'll be part of an innovation-driven, high-growth company on a mission to improve people's lives Competitive compensation package with equity Flexible location and work-from-home Medical, vision, and dental coverage Flexible vacation and PTO Female Founder/CEO Supportive, highly collaborative team environment BigSpring is an Equal Opportunity Employer. BigSpring does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. You must have authorization to work in the location the position is posted. Join BigSpring and be part of a team that is transforming how individuals and organizations learn and adapt in the age of innovation. If you're passionate about shaping the future of learning and driving growth, we want to hear from you!

About The Role Seeking a highly skilled Senior Engineer - Infrastructure Systems & Data Centre with 7 years of experience to join our dynamic team. The ideal candidate will be responsible for defining, planning and executing infrastructure build and migration tasks across on-premises data centres and virtualized environments. Requirements Hands-on experience with VMware vSphere. Sound knowledge of Windows Server and Linux systems. Strong knowledge in setting up, configuration and operation of Citrix environments. Good understanding of IP networking, subnets, VLANs. Familiarity with remote management tools. Exposure with Veeam Backup & Replication + Orchestrator. Proficient with VMware SRM and replication strategies. Expertise in Scripting for automation (PowerShell or Python). Should have basic knowledge of Azure VM provisioning and sizing.

R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Description We are seeking a skilled Azure Virtual Desktop Engineer to join our team. The ideal candidate will have extensive experience in deploying, managing, and optimizing Azure Virtual Desktop environments, along with proficiency in Nerdio Manager and other Azure management tools. Key Responsibilities Configure and manage AVD host pools, workspaces, and session hosts. Implement and manage AVD images and scaling solutions. Ensure secure system access and control by implementing security policies and procedures. Optimize user profiles and performance using FSLogix. Troubleshoot and resolve issues related to virtual desktops and applications. Configure and manage Azure IaaS, VNet, NSG, and firewall settings. Utilize Azure Monitor, Log Analytics, and Diagnostics settings for monitoring and troubleshooting. Automate repetitive tasks to improve service delivery and reduce operational overhead. Utilize Nerdio Manager for Enterprise to manage and optimize AVD environments. Automate deployment and management tasks using Nerdio Manager. Collaborate with operational teams to identify opportunities for improvement. Follow ITIL processes and use ticketing tools like ServiceNow. Required Qualifications Associate or Bachelor's degree in Computer Science or related discipline, relevant experience may substitute for the degree 5-8 years of overall virtualization technology experience. 5-8 years extensive Microsoft server/desktop administration and Active Directory in multi domain forest environment (including GPOs, JSON, PowerShell scripting, DNS, DHCP, ADFS, RDS, SQL) Expertise in the Windows 10,11 operating environment, imaging process and Office 365 Experience creating, maintaining, and communicating complex information technology documentation Working knowledge of Azure administration Experience creating software packages, deployment, patch management, data, and cost analytics Knowledge of Azure cloud, networking, and enterprise architectures Experience with security hardening of VDI infrastructure. Hands-on experience with network connectivity to Azure. Experience working with multiple vendors such as Microsoft (primary), Citrix, and VMware Horizon (desirable but not required) Soft Skills Strong problem-solving and troubleshooting skills. Excellent communication and collaboration abilities. Ability to work independently and as part of a team Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook

Job Summary We are seeking an experienced Infra. Technology Specialist with 7 to 10 years of expertise in Citrix ADC Radware ADC Infoblox DDI EfficientIP DDI AVI ADC Switching & Routing Cisco WireShark and F5 ADC. The ideal candidate will have domain experience in Food services and will work in a hybrid model with day shifts. This role does not require travel. Responsibilities Manage and optimize Citrix ADC and Radware ADC systems to ensure seamless network performance and reliability. Implement and maintain Infoblox DDI and EfficientIP DDI solutions to enhance network efficiency and security. Configure and troubleshoot AVI ADC and F5 ADC to support high availability and load balancing. Oversee the installation and configuration of Switching & Routing Cisco equipment to maintain robust network infrastructure. Utilize WireShark for network analysis and troubleshooting to identify and resolve network issues promptly. Collaborate with cross-functional teams to integrate network solutions that align with business objectives in the Food services domain. Provide technical support and guidance to team members and stakeholders to ensure effective use of network resources. Develop and document network policies and procedures to standardize operations and improve efficiency. Conduct regular network performance assessments and implement improvements to optimize system functionality. Ensure compliance with industry standards and best practices to maintain a secure and reliable network environment. Stay updated with the latest advancements in network technologies to drive innovation and continuous improvement. Participate in project planning and execution to deliver network solutions that meet organizational goals. Contribute to the companys purpose by enhancing network capabilities that support the Food services industry. Qualifications Possess extensive experience in Citrix ADC Radware ADC and Infoblox DDI. Demonstrate proficiency in EfficientIP DDI AVI ADC and F5 ADC. Have strong skills in Switching & Routing Cisco and WireShark. Exhibit domain expertise in Food services. Show ability to work effectively in a hybrid work model. Display excellent problem-solving and analytical skills. Maintain a customer-focused approach to network solutions.

We are seeking a proactive and detail-oriented License Manager to support and manage the procurement, compliance, optimization, and renewal of software licenses across the organization. This role plays a critical part in ensuring cost-effective use of software, license compliance with vendor agreements, and alignment with internal IT governance policies. You will work with internal stakeholders and external vendors to manage licensing for Tier 1 and Tier 2 software publishers Key Responsibilities: Monitor and manage software license compliance across multiple vendors (e.g., Microsoft, VMware, Adobe, Citrix). Ensure alignment with contractual terms and internal usage policies. Coordinate internal audits and support vendor audits with accurate license data. Track license entitlements, deployments, and usage throughout the software lifecycle. Maintain up-to-date records in software asset management tools (e.g., ServiceNow, Flexera, Snow). Work with IT operations to identify underused or overutilized assets for optimization. Support license procurement and renewal processes in collaboration with procurement and legal teams. Interpret complex license agreements and advise on best practices for use. Liaise with vendors and resellers for quotes, renewals, true-ups, and support escalations. Prepare usage reports, license position summaries, and compliance dashboards. Recommend cost-saving opportunities by identifying redundant or unused licenses. Support internal chargeback processes for license usage reporting. Contribute to the refinement and automation of software license tracking processes. Assist in developing standard operating procedures and knowledge base documentation. Required Skills & Qualifications: Bachelor's degree in IT, Business Administration, or a related field. 4+ years of experience in software license management or software asset management (SAM). Strong knowledge of license models for Tier 1 vendors (e.g., Microsoft, VMware, Oracle, Adobe). Familiarity with software asset management platforms (e.g., ServiceNow, Snow, Flexera). Understanding of ITIL practices and software lifecycle concepts. Intermediate to advanced Excel skills, including strong command over formulas, logic, and data analysis. Ability to analyze large datasets and prepare reports. Good negotiation and communication skills for working with vendors and stakeholders.

Job Summary We are seeking an experienced Infra. Technology Specialist with 7 to 10 years of expertise in Citrix ADC Radware ADC Infoblox DDI EfficientIP DDI AVI ADC Switching & Routing Cisco WireShark and F5 ADC. The ideal candidate will have domain experience in Food services and will work in a hybrid model with day shifts. This role does not require travel. Responsibilities Manage and optimize Citrix ADC and Radware ADC systems to ensure seamless network performance and reliability. Implement and maintain Infoblox DDI and EfficientIP DDI solutions to enhance network efficiency and security. Configure and troubleshoot AVI ADC and F5 ADC to support high availability and load balancing. Oversee the installation and configuration of Switching & Routing Cisco equipment to maintain robust network infrastructure. Utilize WireShark for network analysis and troubleshooting to identify and resolve network issues promptly. Collaborate with cross-functional teams to integrate network solutions that align with business objectives in the Food services domain. Provide technical support and guidance to team members and stakeholders to ensure effective use of network resources. Develop and document network policies and procedures to standardize operations and improve efficiency. Conduct regular network performance assessments and implement improvements to optimize system functionality. Ensure compliance with industry standards and best practices to maintain a secure and reliable network environment. Stay updated with the latest advancements in network technologies to drive innovation and continuous improvement. Participate in project planning and execution to deliver network solutions that meet organizational goals. Contribute to the companys purpose by enhancing network capabilities that support the Food services industry. Qualifications Possess extensive experience in Citrix ADC Radware ADC and Infoblox DDI. Demonstrate proficiency in EfficientIP DDI AVI ADC and F5 ADC. Have strong skills in Switching & Routing Cisco and WireShark. Exhibit domain expertise in Food services. Show ability to work effectively in a hybrid work model. Display excellent problem-solving and analytical skills. Maintain a customer-focused approach to network solutions.

Company Overview Jio, headquartered in Navi Mumbai, Maharashtra, is a leading force in the telecom industry, serving over 400 million customers. The company is renowned for its exhaustive portfolio of digital apps and services, offering solutions for both B2C and B2B markets. Jio specializes in advanced 5G solutions, AI/ML platforms, and cloud-native systems, delivering high-scale and loyal customer engagement. More details can be found on our website at Jio Platforms. Job Overview We are seeking a highly skilled Network Firewall Executive with a proven track record for our Pune location. This is a full-time position, and the successful candidate will have between 7 to 14 years of experience in network and security solutions. The ideal candidate will play a crucial role in managing and securing our telecom infrastructure through cutting-edge technology and strategic thinking. Qualifications and Skills Proven expertise in OEM network and security products, ensuring robust protection and optimization of electronic data. In-depth experience with Cisco NEXUS, facilitating efficient network management and data center operation excellence. Competent in handling Net Scaler technologies, aimed at improving application performance and network security. Expertise with load balancer systems, essential for distributing network traffic effectively to enhance availability and reliability. Extensive knowledge in enterprise service management to align IT services with business needs and improve service delivery. Strong analytical skills for assessing network systems and identifying areas for improvement or potential risks. Excellent problem-solving abilities, crucial for identifying network issues and implementing effective security measures. Capability to work in large-scale, complex environments, adapting to rapid technological changes while maintaining safety standards. Roles and Responsibilities Design, implement, and maintain network firewall systems to protect Jio's communication infrastructure from unauthorized access and threats. Collaborate with cross-functional teams to ensure seamless integration of network security solutions across platforms. Analyze network traffic patterns to determine security risks and recommend mitigation strategies. Stay up-to-date with the latest developments in network security and implement necessary updates to safeguard Jio's infrastructure. Conduct regular audits and compliance checks to ensure adherence to industry security standards and Jio's internal protocols. Provide advanced technical support and training to IT staff on the use of firewall technologies and security best practices. Develop and document network security policies and procedures to enhance operational efficiency and security standards. Manage and respond to security incidents promptly, ensuring minimal disruption to operations while applying corrective measures.