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2.0 years
5 - 8 Lacs
Noida
On-site
Noida,Uttar Pradesh,India +1 more Job ID 767823 Join our Team Our Exciting Opportunity This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. What you will do Providing Operational support for MITO and DevOps tool Handling customer configuration activities Handling Regular Maintenance activities Managing stakeholder communication for ticket handling To adhere the Operational SLAs Should be able to support 24x7 on need basis Analyse customer reported/ application issues and deliver the resolution Propose solution scenarios with identified components You will bring 2–9 years of hands-on industry experience required Extensive maintenance/support experience with leading technical role and a deep understanding of the underlying processes, methods and tools Working knowledge with Java Technologies & python Experience working with tools like SVN/GIT, Jenkins, Docker, Kubernetes and Zabbix Extensive experience working in RedHat Linux environment and MySQL database Working knowledge of IIS (web Server), Citrix, RDP and Windows Servers Software development life-cycle (SDLC) exposure with technical leadership ability to Design, coding, testing and Integration phases An ability to learn new technologies/systems and assimilate new information quickly in a fast-paced and constantly changing environment Strategic thinker with a strong service orientation Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?
Posted 1 week ago
7.0 - 9.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Hungry, Humble, Honest, with Heart. The Opportunity Are you a top-tier Systems Reliability Engineer with a strong expertise in networking, virtualization, and cloud technologies, along with a passion for customer success and collaboration? If so, you'll thrive in our dynamic hybrid team at Nutanix, where you'll have the opportunity to work on cutting-edge projects, collaborate with leading technology specialists, and make a direct impact on customer satisfaction in a supportive environment that promotes growth and work-life balance. About The Team The Systems Reliability Engineer III will join a dynamic and collaborative team at Nutanix, focused on delivering exceptional customer support and ensuring the reliability of our services. Based in Pune, this team comprises top-tier technology specialists who thrive on innovation and problem-solving. The culture emphasizes continuous learning, knowledge-sharing, and teamwork, with a mission dedicated to improving customer satisfaction while contributing to the overall business success through cutting-edge projects that directly impact our customers’ experiences and successes. You will report to the Sr. Manager, Worldwide Support, who fosters a supportive and customer-centric leadership style that emphasizes collaboration and growth. This approach ensures that each team member has the opportunity to contribute and excel in their role. The work setup for this position is a hybrid model, requiring team members to be in the office three days a week for meetings and collaboration, while allowing flexibility for remote work on the other days. This role does not require any travel, allowing you to focus on delivering outstanding support and service to our customers while maintaining a healthy work-life balance in a hybrid setup. Your Role Troubleshoot and resolve complex technical issues for customers to ensure high satisfaction and reliability of services. Collaborate with development teams to identify product defects and drive serviceability enhancements. Analyze customer data to mitigate risks and advance overall product reliability. Mentor and guide junior team members, fostering a culture of collaboration and growth. Gather customer feedback to champion their needs and influence product enhancement discussions with developers. Contribute to and expand internal and external knowledge bases to promote continuous improvement. Provide support coverage during weekdays and off-hours on a rotational basis as needed. Establish strong partnerships with technology allies to collaboratively resolve issues and drive improvements in the ecosystem. What You Will Bring 7-9 years of experience in Systems Reliability Engineering or similar roles. Strong expertise in troubleshooting Virtualization (VMware ESXi), Networking (layer 2/3), and Linux Systems. Proficient in DevOps practices and cloud technologies. Excellent written and verbal communication skills, with the ability to collaborate across teams. Degree in Engineering or Computer Science preferred. Customer-driven mindset with a passion for delivering high-quality support experiences. Familiarity with technologies from partners like VMware, Citrix, and Microsoft. Ability to mentor junior team members and contribute to knowledge base improvement. Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager. Show more Show less
Posted 1 week ago
8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Hungry, Humble, Honest, with Heart. The Opportunity Do you love discovering customers’ business challenges and crafting unique solutions for them? Are you ready for an opportunity to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a knack for helping customers understand them; we want to talk to you! Nutanix (NTNX) is looking for a driven and passionate Senior Systems Engineer -Channel (SE)which is a technical field pre-sales/ enablement position that serves as the lead advocate for our Partner Presales Systems Engineers & Solution Architects. You will be responsible for driving channel technical enablement initiatives and creating content to ensure our partners are able to perform all the functions that a Nutanix Systems Engineer does, including product demonstrations and executing Proofs of Concept (POC). You will be tasked with creating and delivering compelling sales and technical training, building trust as a resource both internally and externally, all while identifying and driving initiatives to strengthen our partners’ offerings and ensure continual growth. Systems Engineering at Nutanix Our Systems Engineering & Solution Sales organization is made up of 800+ customer-focused technical sales professionals who are responsible for identifying and matching technology opportunities with the customer’s business issues and objectives, as well as channel partner training and enablement. This team also acts in a consultative fashion and is looked to as an expert in their field by the Nutanix sales, customer success, business partners, and customers. Your Role Be a crucial member of the Channel SE team helping Nutanix partners be successful with Nutanix portfolio and solutions Build long term business relationships and be seen and treated by Nutanix channel partners as a trusted and valued resource; Collaborate with partners to identify prospective customers and/or product capability assessment and validation as it applies to the technical sales process; Create and deliver technical product presentations and/or training sessions to large groups of partners and/or customers; Collaborate with marketing and events team to create any partner facing documents for go-to-market solutions Collaborate with the channel sales and field marketing to plan, deliver and manage effective demand generation campaigns with partners. Participate in technical events together with partners - conferences, meet-ups, blogs, and more Invest time and effort to understand new technologies to help our partners adapt their solutions and integrate your knowledge into their efforts Learn new skills and grow in your career while contributing to learning back to others in the Channel SE team ad well as our partners technical team, so we can all grow and thrive together Partner with channel sales and field marketing to plan, deliver and manage effective demand generation campaigns with partners. Participate in technical events together with partners -conferences, meet-ups, blogs, and more Navigate & build long-term relationships with channel partners and be seen and treated as a trusted & valued resource Size and configure Nutanix solutionsaccording to customer’s unique needs Partner with the sales team to assist in drafting proposals; recommend and design customer solutions Provide enablement & training resources to equip them to drive sales independently. Support partners who progress deals autonomously by reviewing Bill of Materials (BOMs), helping the partner prepare for presentations, and advising on solutions Work with the Nutanix Regional SE Manager to drive field pre-and post-sales alignment and engagement with partners. Invest time and effort to learn new technologies to help our partners adapt their solutions and integrate your knowledge into their efforts Manage complex, strategic partners and GSIs, and manage larger sales transactions Subject matter expertise in one or more relevant technology disciplines to establish credibility with technical leaders What You’ll Bring You have 8 to 12 years prior Channel/Sales Engineering or Reseller experience in a high-tech sales environment with a demonstrated track record of success in driving customer adoption of technology Bachelor’s Degree,and working knowledge of Information Technology,or equivalent experience Familiarity working with Channel partners and having good knowledge of a channel-centric market approach Demonstrated ability to develop and use engaging, informative, and compelling presentation methodologies and drive overall channel technical enablement plan for the region Ability to motivate, train and conduct seminars within partners to exceed revenue targets Ability to be an excellent partner with technical resources at all levels of a partner organization. Excellent communication (written and verbal) skills and ability to communicate professionally with partners, customers, and internal cross-functional teams including Sales, Marketing, and Engineering A structured thinker with excellent presentation and problem-solving skills Self-starter, with excellent time management & organizational skills A desire to learn and be challenged, and continuously strive for excellence Presales experience in data center and cloud technologies such as storage, virtualization, and automation frameworks with a solid level of expertise in technical specifications to sell Nutanix products and services Ability to provide mentorship for new hires and peer colleagues. Willing to travel across the region up to 50%. Technologies We Regularly Use Include Cloud hyper-scaler technologies like Nutanix HCI, etc Infrastructure and platform observability like PRISM, etc Storage platforms – block, file, object storages Cloud native/containers – K8s, Openshift VDI – Accops, Citrix, Horizon Hypervisor Experience: VMware ESXi, MSFT Hyper-V, RH KVM Third-Party Backup: Veeam, HYCU, Rubrik, or Cohesity (these would be nice-to-haves) Basic Networking operations/design Security: Nutanix AOS design, Nutanix Security Certifications, Flow Database Platforms: Oracle, MySQL, SQL Server, PostgreSQL, MongoDB. basic understanding of DBs, queries, transaction logging, backup and recovery Show more Show less
Posted 1 week ago
8.0 - 10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Intune SCCM SME Experience Range: 8 - 10 years Location: Pune, Kochi, Indore Interview Mode: Friday Virtual Drive Must Have: App Packaging & Deployment: Package, customize, and deploy applications for Microsoft Intune and SCCM environments. Migrate applications from SCCM to Intune ensuring seamless functionality and minimal downtime. Perform thorough testing and validation of packaged applications before deployment. Scripting & Automation: Develop and maintain PowerShell scripts for automation, deployment, and troubleshooting. Create scripts to streamline app migration, improve deployment efficiency, and ensure compliance. Migration & Integration: Lead and execute large-scale app migration projects from SCCM to Intune. Collaborate with cross-functional teams to identify, prioritize, and resolve migration challenges. Ensure compatibility, performance, and security of migrated applications. Troubleshooting & Support: Diagnose and resolve packaging and deployment issues . Provide expert-level support for both SCCM and Intune environments. Document processes, configurations, and issues for future reference. Required Skills & Experience: 8-10 years of hands-on experience in app packaging, deployment, and migration. Expertise in Microsoft Intune and SCCM for application management. Strong proficiency in PowerShell scripting for automation and troubleshooting. Proven experience with application migration from SCCM to Intune. Familiarity with Win32 app deployment , MSI, and MSIX packaging formats. Experience with Intune policies, profiles, and compliance management . Solid knowledge of Windows OS and registry configurations . Soft Skills: Excellent problem-solving and analytical abilities. Strong communication and collaboration skills. Ability to work independently and as part of a team. Good to Have: Certifications (Nice to Have): Microsoft Certified: Endpoint Administrator Associate (MD-102) Microsoft Certified: Azure Administrator Associate (AZ-104). Essential: Proactive in identifying, investigating and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution Scripting and Automation Production Support Incident management- When required they will take responsibility receiving calls and incidents at the services desk. They assist in analyzing, assigning and escalating the support calls. They also provide telephonic support to clients where required. Shift management- Engineers that work shifts will be required to follow the required handover procedures for shift changes to ensure service continuity. They complete and maintain any shift handover schedules Reports - Engineers are also responsible for producing breach and other reports that are necessary for the correct operation of processes. They identify failures and short-comings in the current processes and escalate with recommendations. Behavioral skills - Engineers are required to strictly comply with all processes and procedures as prescribed by the company and the client when relevant. Their ability to communicate well and to capture all pertinent details when required will contribute to their success. They are able to multi-task and demonstrate good client service orientation. These individuals have good problem solving skills in Citrix related operations. Minimum Qualification: •15 years of full-time education •Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Show more Show less
Posted 1 week ago
12.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Purpose As a Network Implementation L3 member of the NOC team you will be responsible for providing Design and Implementation of Network devices. This role typically involves advanced-level responsibilities and expertise in managing and enhancing the network infrastructure. The ideal candidate will be high-level technical guidance and support across multiple vendor products, emphasizing networking and system administration. A robust comprehension of Routing & Switching administration, networking, and virtualization is crucial Job Location Chennai/Mumbai Roles & Responsibilities Should be Good in Network Implementation, Mandatory certifications: CCIE or equivalent Previous experience in Cisco or Juniper L3 TAC Support engineers is highly preferred. Take ownership of high priority or sensitive customer issues and ensure prompt network services restoration and issue resolution to the customer's satisfaction, by using a systematic problem-solving approach. Being able to understand needs and create fitting network designs is a key part of this role. Hands-on experience in managing Enterprise/Data Centre LAN/WAN Infrastructure and performing day-to-day Network operations activities. Experience with routing protocols (OSPF, ISIS, BGP) Managing Arista/Juniper/Cisco devices, troubleshooting and supporting complex LAN networks. Design and implement business solutions using common network equipment, Including SDWAN and MPLS technologies understanding. Monitor and diagnose performance issues, collaborating with third-party support/service vendors to ensure network operational stability Excellent team player with the ability to develop and present technical material. Respond to network alerts, hardware malfunctions, and diagnose/troubleshoot network issues. Results Oriented: Interest in and proven execution ability with relevant technology delivery execution, customer outcomes and people development. Effective Communicator: Delivers complex information in a confident and convincing manner, appropriate to a diverse audience that produces clarity and impact. Provide second- or third-line network level support for Routing Protocols to Customers, Partners, account teams and other internal technical support teams. Create Standard Operating Procedures for Operations and update knowledge base articles. Familiarity with network analysis tools like Infra On, SolarWinds, Nagios, Checkmk, and Splunk. Preferably skilled in Linux/Unix and proficient in coding languages EDUCATIONAL QUALIFICATIONS: (degree, training, and certification required) BE/B-Tech or equivalent with Computer Science/IT or Electronics & Communication Certification Required Cisco Certified Internetwork Expert (CCIE) Cisco Certified Design Expert (CCDE) Cisco Certified Network Professional in Routing & Switching (CCNP – R&S) Juniper Certified Datacenter Expert (JNCIE-DC) Enterprise Routing and Switching, Expert (JNCIE-ENT) Certified Information Systems Security Professional (CISSP) Relevant Experience 12+ years of Network implementation & working experience encompassing LAN (wired & wireless), WAN, Network, server, Storage, and Backup environments. Primarily provide technical support for Cisco/Juniper/Arist Products that could include Apstra, Paragon, Junos Space. Implementation level understanding on Protocols such as IS-IS/OSPF, BGP, MPLS, Traffic Engineering, EVPN. Good understanding of TCP/IP stack, MPLS, SDWAN, WAN, LAN and IPV4 & IPV6 knowledge is must. Mandatory CCIE & having very good knowledge of Spine & Leaf (CLOS Architecture) Competence in Routing protocols such as BGP, OSPF, IS-IS, and EIGRP, along with experience in working with leading router and switch series from Juniper, Arista, and Cisco. Working/Hands-on on multivendor OEMs such as Cisco Nexus, Juniper, and Arista Having experience on understanding network telemetry protocols like IPFIX/sflow/Netflow, SNMP Preferred candidate with past working experience in Service Provider/Large scale networks Expertise in trouble shooting complex Network Security related issues. Preferred Deep understanding of TCP/IP, Routing, and Switching fundamentals will be preferred. Tackle problems creatively and multi-task in a fast-paced and constantly evolving environment. Proficient in Switch technologies including STP, RSTP, MST, VXLAN and vPC, and familiarity with prominent switch series from Arista, Cisco, and Juniper. Experience with Wireless networks including Cisco and Aruba unified architectures. Familiarity with WAN Optimizers such as Riverbed Steelhead and Cisco WaaS. Proficiency in Network Monitoring Tools like InfraOn, Cisco Prime, SolarWinds, Wireshark, iperf/jperf, Knowledgeable in Load balancers: F5 LTM, F5 GTM/DNS, or Citrix NetScaler ADC. Excellent verbal and written communication skills, strong organizational abilities, and adeptness in prioritizing a dynamic workload to meet business demands. Experience with helpdesk software systems like Jira, Remedy, or ServiceNow. Experience in monitoring server (Physical/Virtual) and application availability and performance, as well as Health checks and Performance Monitoring for Databases and Storage. Hands-on experience with Linux/Unix OS, Storage, Backup Tools, and a range of professional certifications like ITIL, Azure, AWS, VCP, CCNA, CCNP, CISA, AWS, and Red Hat System Administration is an added advantage. Customer facing experience is mandatory. Good communication skills and ability to convince and build social relationship. Show more Show less
Posted 1 week ago
10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role Overview The Workspace Mac Engineer will be part of the End User Engineering team responsible for designing and supporting the firm’s Desktop Workspace across physical, virtual, and cloud platforms. This role focuses on engineering and supporting the macOS ecosystem while ensuring seamless integration with enterprise infrastructure, high standards of security, reliability, and performance. Key Responsibilities Mac Engineering & Management: Engineer macOS builds and configurations compatible with enterprise infrastructure. Administer JAMF Pro for macOS device management, including policies, profiles, and workflows. Manage macOS devices using Microsoft Intune, ensuring compliance and application deployment. Implement macOS security policies (e.g., FileVault, Gatekeeper, System Integrity Protection). Integrate macOS devices with Active Directory and hybrid identity systems. Automate workflows using scripting languages like Bash, Python, and AppleScript. Manage Apple hardware lifecycle (procurement, provisioning, secure decommissioning). General Workspace Engineering Develop disaster recovery solutions for Windows and macOS platforms (using tools like Acronis and VMware). Optimize performance and resource utilization across Workspace systems. Troubleshoot virtualization issues (e.g., Citrix VDA integration) for Mac and Windows environments. Create and maintain documentation, including configuration guides and knowledge bases. Collaboration & Training Collaborate with global IT teams to integrate macOS and Windows systems seamlessly. Provide third-line technical support for macOS and Windows platforms. Train end-users on macOS workflows and best practices. Qualifications Bachelor’s Degree in Computer Science, IT, or a related field. Experience 10+ years of enterprise desktop engineering experience (macOS and Windows). 5+ years of macOS device management using JAMF Pro and Microsoft Intune. Expertise in scripting (e.g., Bash, Python, AppleScript) for automation and customization. Strong troubleshooting skills for macOS and Apple hardware. Experience integrating macOS with Active Directory and hybrid identity systems. Knowledge of Apple hardware lifecycle management. Preferred Skills & Certifications JAMF Pro Certification (Admin or higher). Microsoft Intune Certification or equivalent experience. Experience with Apple Business Manager and automated device enrollment. Familiarity with virtualization tools like VMware ESX, Citrix XenDesktop, and XenServer. Knowledge of tools like GitHub, Jira, Confluence, Systrack, and Office 365. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
The Client Workspace Engineer will work within the End User Engineering team. The team is responsible for engineering and supporting the firm’s Desktop Workspace across physical, virtual and cloud Windows platforms, including Windows OS, desktop DR, hardware integration, configuration management, application delivery, Citrix Remote Access, Azure MFA and Windows Thin clients. We are looking for a Windows systems engineer with significant expertise in scripting and developing tools for DR solutions focused on P2V recovery of workstations. The candidate should also have user profile and application management expertise to help us build, implement and support the next generation of modern enterprise computing workspace. Our vision includes end user desktops being treated as mostly disposable platforms, lightly managed devices whether on premise physical / VDI or off premise, cloud hosted. Principal Responsibilities Supporting and developing our DR solution built on Acronis, Powershell, VMWare, web services and SQL. Engineering Windows builds, integrating Windows desktop operating systems and core applications. Employ automation and rigorous QA methodologies to ensure the delivery of a consistent and reliable Workspace service including maintaining the Windows servicing model. Analyze performance data to provide resources utilization information in support of operational process. Analyzes, plans test, documents and implements regular, advanced or special maintenance activities of systems hardware and software to meet service level agreements with users groups. Strong skills troubleshooting and resolve issues with desktop virtualization, Citrix VDA integration and SQL. Participate in the firm’s change, incident, and problem management processes. Create and maintain knowledge base, run books configuration and support documentation. Provide third line technical support, system administration and engineering for our desktop DR solution Provide additional support as required for global Windows desktop and Citrix environment with components such as SCCM, InTune, Citrix VDA, Storefront, Azure MFA. Qualifications And Required Skills Degree in Computer Science or related field. Ten+ Years of experience with Windows desktop, VDI and Citrix technologies covering administration, maintenance and deployments in an enterprise-engineering role. Quick learner, detail oriented; demonstrate thoroughness and strong ownership of work. Strong troubleshooting mind-set (i.e. parsing event log, Sysinternals tools, dump analysis). Excellent team-working, collaboration and inter-personal skills. Excellent scripting and programming experience e.g. PowerShell, .NET, C#, C++ Thorough knowledge of Acronis backup / P2V conversions Proficient using github, jira, confluence and software release pipelines Thorough knowledge of VMware ESX, VC Thorough knowledge of Citrix XenApp and XenDesktop technologies. Thorough understanding and experience of common native Windows infrastructure components and configuration management I.e. Active Directory / GPO. Experience integrating the latest Windows 11 features and deployment strategies. Experience with modern management tools in large-scale environments including SCCM, InTune, Citrix XenApp / XenDesktop, VMware, XenServer. Knowledge of and experience with Systrack, LiquidWare, App-v, login VSI and Office 365 is desirable. Knowledge of delivering stateless desktops with streamed application or layered applications using Citrix App Layering or similar technologies is desirable. Knowledge of Citrix NetScaler with Insight/Command Center and NMAS would be a plus. Knowledge of Citrix StoreFront multi region and RSA multi-factor would be a plus. Show more Show less
Posted 1 week ago
0 years
2 - 5 Lacs
Hyderābād
Remote
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
15.0 years
0 Lacs
Gurgaon
Remote
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure timely resolution of technical issues. - Collaborate with cross-functional teams to address system and software problems. - Maintain documentation of system configurations and troubleshooting procedures. - Assist in the implementation of new technologies and upgrades. - Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Strong understanding of IT infrastructure and network systems. - Experience in troubleshooting hardware and software issues. - Knowledge of server and network configurations. - Familiarity with virtualization technologies. Additional Information: - The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Kolkata office. - A 15 years full-time education is required. 15 years full time education
Posted 1 week ago
40.0 years
6 - 10 Lacs
Gurgaon
On-site
Vacancy Name Treasury Associate Requisition No VN3815 Time Type Full Time Location Gurgaon Office Additional Location Country India Job Description Find purpose in each day while contributing to a workplace revolution! SHL, People Science. People Answers ! Are you ready to be at the heart of global cash flow management? Based in Gurgaon, you will work alongside the Treasury Manager in India and assist the Head of Treasury in the UK, helping to deliver critical treasury services that keep our business thriving worldwide. A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational. What You Will Be Doing: Weekly reconciliation and full month-end reconciliation of all open bank accounts in the system Management and review of bank account postings Administrative support for all bank accounts – dealing with ongoing KYC, bank maintenance, requests for information (both internal and external customers) Proficient expert lead in HSBCnet online banking portal – covering wide range of duties including system administration, reporting and maintenance of payment templates Accounting for intercompany transfers and evaluation of intercompany balances in order to settle and allocate Assist on reporting requests and dealing with group audit activities Maintain and archive online folder and filing directories Assist Treasury Manager and Head of Treasury as required on transaction requests and ad-hoc projects What We Are Looking For: Essential: Proficient with Treasury systems and online banking portals, HSBCnet preferred. Strong accounting experience with ERP platforms, Citrix (Infor and Q&A) preferred. Experienced in journal entries, ledger management, and bank account reconciliation. Desirable: Proficient in use of Microsoft Office Suite Strong organisation and communication skills. Meticulous review ensuring accuracy of banking and financial information details. Get in touch: Find out how this one-off opportunity can help you to achieve your career goals by making an application to our knowledgeable and friendly Talent Acquisition team. Choose a new path with SHL. About Us We unlock the possibilities of businesses through the power of people, science and technology. We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation. When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale. What SHL can offer you Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL) Employee benefits package that takes care of you and your family. Support, coaching, and on-the-job development to achieve career success A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL) The ability to transform workplaces around the world for others. SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.
Posted 1 week ago
8.0 - 9.0 years
4 - 9 Lacs
Chennai
On-site
Job Summary We are seeking an experienced Infra. Technology Specialist with 8 to 9 years of experience to join our team. The ideal candidate will have expertise in VDI - Azure Virtual Desktop Vmware VDI VDI - Citrix VAD and VDI - Citrix Cloud. This role operates on a hybrid work model with rotational shifts. The candidate will play a crucial role in managing and optimizing our virtual desktop infrastructure to ensure seamless operations and enhanced user experience. Responsibilities Manage and optimize virtual desktop infrastructure to ensure seamless operations and enhanced user experience. Oversee the deployment configuration and maintenance of VDI solutions including Azure Virtual Desktop Vmware VDI Citrix VAD and Citrix Cloud. Provide technical support and troubleshooting for VDI-related issues to minimize downtime and ensure high availability. Collaborate with cross-functional teams to design and implement VDI solutions that meet business requirements and enhance productivity. Monitor system performance and conduct regular assessments to identify areas for improvement and implement necessary upgrades. Develop and maintain documentation for VDI configurations processes and procedures to ensure consistency and compliance. Implement security measures and best practices to protect VDI environments from potential threats and vulnerabilities. Conduct training sessions and provide guidance to end-users on how to effectively use VDI solutions. Stay updated with the latest industry trends and advancements in VDI technologies to ensure the company remains competitive. Participate in capacity planning and disaster recovery planning to ensure business continuity. Coordinate with vendors and service providers to ensure timely resolution of issues and optimal performance of VDI solutions. Provide regular reports and updates to management on the status and performance of VDI environments. Ensure compliance with company policies and regulatory requirements in all VDI-related activities. Qualifications Possess strong technical expertise in VDI Azure Virtual Desktop Vmware VDI VDI Citrix VAD and VDI Citrix Cloud. Demonstrate excellent problem-solving skills and the ability to troubleshoot complex VDI issues. Have a solid understanding of networking security and virtualization concepts. Exhibit strong communication and collaboration skills to work effectively with cross-functional teams. Show proficiency in documenting technical processes and procedures. Display a proactive approach to learning and staying updated with the latest VDI technologies. Hold relevant certifications in VDI technologies such as Azure Virtual Desktop Vmware and Citrix. Certifications Required Azure Virtual Desktop Certification Vmware Certified Professional Citrix Certified Associate
Posted 1 week ago
0 years
2 - 5 Lacs
Chennai
Remote
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
15.0 years
0 Lacs
Calcutta
Remote
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure timely resolution of technical issues. - Collaborate with cross-functional teams to address system and software problems. - Maintain documentation of system configurations and troubleshooting procedures. - Assist in the implementation of new technologies and upgrades. - Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Strong understanding of IT infrastructure and network systems. - Experience in troubleshooting hardware and software issues. - Knowledge of server and network configurations. - Familiarity with virtualization technologies. Additional Information: - The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Kolkata office. - A 15 years full-time education is required. 15 years full time education
Posted 1 week ago
0 years
2 - 4 Lacs
Jaipur
Remote
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0 years
0 - 0 Lacs
Tirupati
On-site
Company Name: Citrix Life Science Pvt Ltd. Wanted Medical Representatives. Qualification: Any Degree (No Need Experience). Two-wheeler Must. Job location : Chittoor district. Reg.Office: Mumbai. Breach Office:Tirupati, Andhra Pradesh. A.T. Rao (M.D) Mob: 9491519195 - 9494988903 Email.cmo@citrixltd.com Website: www.citrixltd.com Job Type: Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Work Location: In person Expected Start Date: 09/06/2025
Posted 1 week ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Configure and deploy network devices such as routers and switches Perform advanced troubleshooting of network issues, analyzing packet captures, logs, and network monitoring data to identify root causes and implement solutions. Provide 3rd-level support for escalated network incidents and outages, ensuring timely resolution and effective communication with stakeholders. Monitor network performance, proactively identifying and addressing performance bottlenecks, latency issues, and security vulnerabilities. Collaborate with the network architecture team to contribute to the design and planning of network solutions, ensuring scalability and future growth. Implement and maintain network security measures, including firewalls, VPNs, and access controls. Document network configurations, changes, and troubleshooting procedures accurately for knowledge sharing and future reference. Participate in change management processes, planning and executing network changes while minimizing impact on operations. Assist in capacity planning and network expansion projects to accommodate growing traffic and new services. Mentor and provide guidance to Level 1 to Level 3 Network Engineers, fostering their professional development and knowledge. Stay updated on emerging networking technologies and industry best practices, integrating relevant advancements into the network environment. Collaborate with vendors for equipment procurement, support, and troubleshooting as needed. Contribute to the development and maintenance of network-related policies, procedures, and documentation. Good To Have Experience with Public Cloud networking (any of the following will do - AWS, Azure, GCP, Aviatrix) Experience with SASE and SSE (any of the following is fine - Netskope, Cloudflare, Zscaler, Prisma) Experience with Load Balancers (F5, Citrix, AWS, Azure) Any certification with the following: Cisco CCNP certifications Palo Alto certifications AWS, Azure, or Google cloud CompTIA certifications Requirements 5 years plus experience with IT infrastructure operations and/or engineering 5 years plus experience with IT network operations and/or engineering Show more Show less
Posted 1 week ago
7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
We're Hiring! Our Client, one of the leading global financial services firms providing a wide range of investment banking, securities, investment management and wealth management services. The ideal candidate will be familiar with the full software design life cycle. Support Analyst Years of Experience : 7 to 10 years Location - Chennai Joining : Only immediate joiner to Serving Notice Direct Responsibilities 6+ year experience in a support role. Experience in a technology change management capacity, preferably in the Financial services industry 3+ year experience with Microsoft products such as SQL Administrations - Install and manage multiple SQL Server instances in a clustered environment, SQL replication, SQL Reporting and Analysis Services (ability to read and write TSQL ) IIS administration Windows server administration Windows work station administration Microsoft Office Products Managing MSMQ Technical & Behavioral Competencies: Experience in organisations using some/ most of the following: Microsoft Sql Server (DBA & Scripting) .Net BizTalk Active Directory services DNS Windows clustering administration Web services VMWare IBM MQ CyberArk SharePoint Scripting languages - Powershell, command shell Terminal Server/ Citrix or AppV Administration DevOps /Agile / Continuous Integration /TFS Service Now Financial (vendor) applications such as Hiport pControl Interested professionals kindly forward your updated CV to below mentioned email id Thanks and Regards, Sarulatha L Senior Executive - Talent Acquisition Teamware Solutions a division of Quantum Leap Consulting Pvt Ltd. Chennai E: sarulatha.l@twsol.com Show more Show less
Posted 1 week ago
7.0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Job Description location: Pune office (European working hours) The Role We are looking for a dynamic, hands-on Director of IT Operations to lead our global infrastructure and support operations from our India hub. This role is critical to ensuring the stability, scalability, and security of Strategy’s enterprise IT systems. You will shape and drive our infrastructure strategy, lead a talented international team, and partner with business and technology stakeholders across regions to deliver robust, secure, and cost-effective IT solutions. Your Focus Lead a high-performing global team of engineers and subject matter experts across infrastructure, network, systems, and storage. Inspire, hire, mentor, and develop a diverse, world-class IT team. Drive strategic IT infrastructure initiatives and ensure alignment with business objectives and evolving technologies. Establish and track KPIs to measure team performance, system uptime, and customer satisfaction. Oversee operations for data centers, cloud environments, network infrastructure, storage, virtualization, backups, and disaster recovery. Ensure high availability, performance, and security of all corporate IT systems. Manage Active Directory, Microsoft 365, server management, and system patching (SCCM). Implement and maintain secure configurations for hardware, software, and network services. Define and enforce IT operational standards, documentation, runbooks, and SLAs. Plan and coordinate maintenance windows, change controls, upgrades, and incident response. Own asset lifecycle management, inventory controls, and procurement recommendations. Manage on-call rotations and ensure 24/7 global support readiness. Partner closely with internal application teams, Security, and Engineering to align infrastructure with evolving needs. Lead vendor relationship management, contract renewals, and performance reviews. Evaluate cloud provider services and ensure optimal utilization and cost efficiency. Ensure adherence to IT policies, regulatory standards, and internal controls. Support internal/external audits and compliance initiatives (e.g., ISO 27001, SOC2). Own infrastructure-related evidence collection and documentation for certifications. Core Attributes Motivation. Passion. Integrity. Innovation. Collaboration. Customer Focus. Experience & Skills Bachelor’s degree in Computer Science, Engineering, or related field. 7+ years in IT infrastructure operations, including 5+ years in a management or leadership role. Experience running a 24/7 enterprise-grade infrastructure across multiple regions. Proven success in disaster recovery planning, testing, and execution. Project management expertise delivering complex cross-functional IT initiatives. Advanced knowledge of enterprise network architectures (Cisco, Aruba, Nexus). Strong experience with firewalls/VPNs (Palo Alto, Cisco, Juniper), and load balancers (F5, Citrix, Meraki). Deep hands-on experience managing cloud networking components across major hyperscalers (AWS, Azure, GCP), including VPC/VNET peering, site-to-site VPNs, transit gateways, and Direct Connect/ExpressRoute configurations. Expertise in Microsoft technologies (AD, O365, SCCM), virtualization, and endpoint security. Excellent written and verbal communication skills. Ability to navigate complex global organizations and influence stakeholders at all levels. Strong analytical mindset with a bias for action and continuous improvement. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder We work from the office in Pune. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position: Senior Network Engineer Ref. Code: IIS/AC-C/BM-PR/SNE0019 Job Summary As a member of Network Engineering team you will be directly responsible for the network engineering aspects to include support of our infrastructure, customers network devices and configurations. Communication with customers, vendors and co-workers in a clear and professional manner is an absolute must. Client is a fast-paced environment focused on the customer experience and your ability to multitask, assimilate data, make decisions and prioritize complex work while paying attention to the details will be critical to your success. Knowledge And Skill Requirements Perform day-to-day network engineering support for all aspects of network infrastructure and our clients networks. Engage with customers to identify and define new requirements and solutions for complex challenges. Work closely with the systems engineering and Tier I, II Operations teams to troubleshoot issues. Interact with vendor technical support groups to resolve problems and bugs. Manage your assigned tickets to ensure SLA compliance and customer satisfaction. Support and/or perform after-hour maintenance and be a member of an On-Call rotating schedule. Develop, maintain and update related network documentation and artifacts. Basic Qualifications Experience with multiple firewall, routing and switching platforms such as Juniper and Cisco. Working knowledge of IPV4, IPv6 addressing and routing. Experience configuring, maintaining and troubleshooting any of the following: Juniper routers and switches, including the M & MX series. Juniper SSG & SRX series firewalls. Cisco routers and switches, including the 7600 & 6500 series. Cisco PIX/ASA firewall and VPN concentrator configuration. F5 BIG IP LTM Loadbalancer configuration and troubleshooting. Citrix NetScaler Loadbalancer configuration and troubleshooting. Experience with Spanning Tree Protocol. Understanding of OSPF and BGP routing. Preferred Qualifications Knowledge of IS-IS, MPLS, RSVP, LDP, L3VPN, VPLS, L2VPN, Multicast VPN a plus. Cisco Nexus, Spine and Leaf architecture. Network security experience using Cisco and Juniper advanced configurations including: Access lists, Control Plane Policer, firewall filters and IPsec networks. Experience with network statistical monitoring and analysis, including the use of SNMP agents. Experience with enterprise class Network Management platforms such as Juniper NSM. Device Hardening Experience in accordance with compliance standards (PCI DSS / DISA STIG). Other Requirements Network and/or Security (Required). CCNA and/or JNCIA (Required). Cisco Certification at CCNP or CCIP level or above. Job Location: Bangalore Email: careers@intuitorit.com Show more Show less
Posted 1 week ago
40.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Description Find purpose in each day while contributing to a workplace revolution! SHL, People Science. People Answers ! Are you ready to be at the heart of global cash flow management? Based in Gurgaon, you will work alongside the Treasury Manager in India and assist the Head of Treasury in the UK, helping to deliver critical treasury services that keep our business thriving worldwide. A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational. What You Will Be Doing Weekly reconciliation and full month-end reconciliation of all open bank accounts in the system Management and review of bank account postings Administrative support for all bank accounts – dealing with ongoing KYC, bank maintenance, requests for information (both internal and external customers) Proficient expert lead in HSBCnet online banking portal – covering wide range of duties including system administration, reporting and maintenance of payment templates Accounting for intercompany transfers and evaluation of intercompany balances in order to settle and allocate Assist on reporting requests and dealing with group audit activities Maintain and archive online folder and filing directories Assist Treasury Manager and Head of Treasury as required on transaction requests and ad-hoc projects Essential What We Are Looking For: Proficient with Treasury systems and online banking portals, HSBCnet preferred. Strong accounting experience with ERP platforms, Citrix (Infor and Q&A) preferred. Experienced in journal entries, ledger management, and bank account reconciliation. Desirable Proficient in use of Microsoft Office Suite Strong organisation and communication skills. Meticulous review ensuring accuracy of banking and financial information details. Get In Touch Find out how this one-off opportunity can help you to achieve your career goals by making an application to our knowledgeable and friendly Talent Acquisition team. Choose a new path with SHL. #CareersAtSHL #Treasury About Us We unlock the possibilities of businesses through the power of people, science and technology. We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation. When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale. What SHL Can Offer You Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL ) Employee benefits package that takes care of you and your family. Support, coaching, and on-the-job development to achieve career success A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL ) The ability to transform workplaces around the world for others. SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible. Show more Show less
Posted 1 week ago
8.0 - 9.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary We are seeking an experienced Infra. Technology Specialist with 8 to 9 years of experience to join our team. The ideal candidate will have expertise in VDI - Azure Virtual Desktop Vmware VDI VDI - Citrix VAD and VDI - Citrix Cloud. This role operates on a hybrid work model with rotational shifts. The candidate will play a crucial role in managing and optimizing our virtual desktop infrastructure to ensure seamless operations and enhanced user experience. Responsibilities Manage and optimize virtual desktop infrastructure to ensure seamless operations and enhanced user experience. Oversee the deployment configuration and maintenance of VDI solutions including Azure Virtual Desktop Vmware VDI Citrix VAD and Citrix Cloud. Provide technical support and troubleshooting for VDI-related issues to minimize downtime and ensure high availability. Collaborate with cross-functional teams to design and implement VDI solutions that meet business requirements and enhance productivity. Monitor system performance and conduct regular assessments to identify areas for improvement and implement necessary upgrades. Develop and maintain documentation for VDI configurations processes and procedures to ensure consistency and compliance. Implement security measures and best practices to protect VDI environments from potential threats and vulnerabilities. Conduct training sessions and provide guidance to end-users on how to effectively use VDI solutions. Stay updated with the latest industry trends and advancements in VDI technologies to ensure the company remains competitive. Participate in capacity planning and disaster recovery planning to ensure business continuity. Coordinate with vendors and service providers to ensure timely resolution of issues and optimal performance of VDI solutions. Provide regular reports and updates to management on the status and performance of VDI environments. Ensure compliance with company policies and regulatory requirements in all VDI-related activities. Qualifications Possess strong technical expertise in VDI Azure Virtual Desktop Vmware VDI VDI Citrix VAD and VDI Citrix Cloud. Demonstrate excellent problem-solving skills and the ability to troubleshoot complex VDI issues. Have a solid understanding of networking security and virtualization concepts. Exhibit strong communication and collaboration skills to work effectively with cross-functional teams. Show proficiency in documenting technical processes and procedures. Display a proactive approach to learning and staying updated with the latest VDI technologies. Hold relevant certifications in VDI technologies such as Azure Virtual Desktop Vmware and Citrix. Certifications Required Azure Virtual Desktop Certification Vmware Certified Professional Citrix Certified Associate Show more Show less
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ͏ Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ͏ 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ͏ Deliver No. Performance Parameter Measure 1.Contribution to customer projectsQuality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT2.AutomationProcess optimization, reduction in process/ steps, reduction in no. of tickets raised3.Skill upgradation# of trainings & certifications completed, # of papers, articles written in a quarter ͏ Mandatory Skills: Citrix Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 week ago
8.0 - 9.0 years
27 - 42 Lacs
Chennai
Work from Office
Job Summary We are seeking an experienced Infra. Technology Specialist with 8 to 9 years of experience to join our team. The ideal candidate will have expertise in VDI - Azure Virtual Desktop Vmware VDI VDI - Citrix VAD and VDI - Citrix Cloud. This role operates on a hybrid work model with rotational shifts. The candidate will play a crucial role in managing and optimizing our virtual desktop infrastructure to ensure seamless operations and enhanced user experience. Responsibilities Manage and optimize virtual desktop infrastructure to ensure seamless operations and enhanced user experience. Oversee the deployment configuration and maintenance of VDI solutions including Azure Virtual Desktop Vmware VDI Citrix VAD and Citrix Cloud. Provide technical support and troubleshooting for VDI-related issues to minimize downtime and ensure high availability. Collaborate with cross-functional teams to design and implement VDI solutions that meet business requirements and enhance productivity. Monitor system performance and conduct regular assessments to identify areas for improvement and implement necessary upgrades. Develop and maintain documentation for VDI configurations processes and procedures to ensure consistency and compliance. Implement security measures and best practices to protect VDI environments from potential threats and vulnerabilities. Conduct training sessions and provide guidance to end-users on how to effectively use VDI solutions. Stay updated with the latest industry trends and advancements in VDI technologies to ensure the company remains competitive. Participate in capacity planning and disaster recovery planning to ensure business continuity. Coordinate with vendors and service providers to ensure timely resolution of issues and optimal performance of VDI solutions. Provide regular reports and updates to management on the status and performance of VDI environments. Ensure compliance with company policies and regulatory requirements in all VDI-related activities. Qualifications Possess strong technical expertise in VDI Azure Virtual Desktop Vmware VDI VDI Citrix VAD and VDI Citrix Cloud. Demonstrate excellent problem-solving skills and the ability to troubleshoot complex VDI issues. Have a solid understanding of networking security and virtualization concepts. Exhibit strong communication and collaboration skills to work effectively with cross-functional teams. Show proficiency in documenting technical processes and procedures. Display a proactive approach to learning and staying updated with the latest VDI technologies. Hold relevant certifications in VDI technologies such as Azure Virtual Desktop Vmware and Citrix. Certifications Required Azure Virtual Desktop Certification Vmware Certified Professional Citrix Certified Associate
Posted 1 week ago
12.0 - 15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Introduction The mission of the IBM Storage Solutions Engineering Team is to engage with strategic OEM and ISV vendors that are aligned with the IBM Storage strategy to create short- and long-term alignment of roadmaps and GTM. This group is comprised of technology and business professionals who have intent on bringing to market impactful customer solutions based on the IBM Storage assets of today and the future. It will have influence over the product roadmaps and will evangelize everything we have to offer to our partners, our clients, and the worldwide market broadly. Your Role And Responsibilities The Storage Solutions Engineer will primarily be expected to: Contribute to defining clear requirements for the IBM Storage portfolio based on industry trends and key OEM/ISV strategies, in collaborative partnership with Storage Product Managers Design, develop, build, integrate, and test, validate, or otherwise certify differentiated workload-based solutions based on the IBM Storage portfolio of offerings combined with 3rd party technology from leading technology partners Provide education to customers and sales regarding our storage solutions in a wide variety of formats (e.g., blogs, white papers, reference architectures, videos, industry social media, trade shows, on-site briefings, etc.) Drive client success stories, references, and joint marketing opportunities between IBM Storage and our technology partners Help foster the feeling of being a trusted advisor with our customers when it comes to strategic storage solutions Enable cross-selling of other 3rd party solutions in the market Preferred Education Master's Degree Required Technical And Professional Expertise A strong candidate for the Storage Solutions Engineer position will possess a wide variety of skills, experiences, and attributes including: Demonstrated skill in performing the typical assignments and in achieving the primary goals listed above Experience of 12-15 years as a Solutions Architect, Technical Marketing Engineering, Corporate Systems Engineer, Technical Product Manager, Interoperability Test Engineer, Technical Sales Engineer, or similar role Discipline in program managing oneself and others to deliver on objectives Openness, transparency, and honesty with oneself and others as it pertains to intentions, objectives, plans, and execution A habit of facing and overcoming difficult technical and business challenges, or failing while putting forth one’s best effort, leaning, and forging on An innate desire to deeply learn new technologies and customer workloads with a strong understanding of the problems being solved and the business value derived A bias for action and results, viewing failure as necessary and educational Taking ownership of one’s tasks, contributing actively to projects and objectives, and understanding the impact of one’s performance on the team’s success A bias for exercising the principle of charity, interpreting the words and actions of others in the best, strongest, and most rational way possible Technology Areas It Is Expected That Storage Solutions Engineering Team Members Will Be Deeply Familiar With At Least a Few Relevant Technology Areas And Broadly Familiar With Several Others. Such Technology Areas (with Example Vendors And Products) Include Enterprise Storage: IBM, Dell-EMC, NetApp, Pure, DDN, HPE, Ceph, etc. Hyperconverged Infrastructure: Nutanix, HPE SimpliVity, Dell-EMC VxRail, Cohesity, Red Hat, Pivot3, etc. Virtualization: VMware, MS Hyper-V, Nutanix AOS, Red Hat OpenShift, KVM, SUSE, Citrix, etc. AI/ML: Nvidia, IronYun, Data Monsters, etc. Data Protection: Veeam, Commvault, Cohesity, Rubrik, etc. Database: SAP, Oracle, MS SQL Server, Snowflake, IBM Db2, MS Access, MySQL, MongoDB, PostgreSQL, ELK, MariaDB, Redis, Elasticsearch, Databricks, OpenText (Vertica), EnterpriseDB, etc. Server Infrastructure: IBM, Dell-EMC, Lenovo, Cisco, Supermicro, etc. Hyperscalar / Public Cloud: Amazon AWS, Google GCP, MS Azure, etc Data Security and Resiliency: IBM QRadar, IBM Gardium, Splunk, Thales Show more Show less
Posted 1 week ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Experience : 6-11 Yrs. Location : Ahmedabad (work from office) Mandatory Skills · Strong programming skills in Java · Web Automation (e.g., Selenium , Cypress ) · Experience with Playwright is must. · Windows Desktop Automation (using open-source tools like WinAppDriver ) · Citrix-based Web Application Automation · Experience in creating and maintaining automation frameworks · Proficient in code reviews and code optimization · Strong analytical and problem-solving skills · CI/CD processes and integration with automation tools · Experience in R&D for exploring new tools and enhancing test automation Preferred Skills · Graphite and Grafana setup on Cloud (advantage) · Knowledge of performance testing automation · Quick learner with a strong ability to adapt to new automation tools and frameworks MANAGERIAL / BEHAVIORAL SKILLS · Strong communication skills · Ability to collaborate with cross-functional teams · Attention to detail and commitment to best practices · Self-driven and proactive in learning new technologies Role and Responsibilities: · Develop and maintain automated test scripts for web , Windows desktop , and Citrix-based applications · Design and implement automation frameworks for various applications · Ensure clean, maintainable code for test automation · Collaborate with teams to ensure the quality of the product and smooth integration of automation · Enhance test coverage by automating key functional, regression, and performance tests · Troubleshoot and resolve automation issues · Stay updated with new tools and automation trends · Participate in code reviews and code optimization · Apply a data-driven approach to improve test coverage and framework performance, leveraging insights to optimize test automation and execution processes. Company Details: One of the top ranked IT Companies in Ahmedabad, Gujarat. We are ISO 9001:2015 & ISO 27001:2013 certified leading global technology solution provider. Globally present, core focus is on USA, Middle East, Canada for services. Constantly enhancing our span of services around custom software development, Enterprise Mobility Solutions, and the Internet of Things. Family of multicultural and multi-talented passionate and well experienced resources who consistently work to set new standards for customer satisfaction by implementing industry best practices. Show more Show less
Posted 1 week ago
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