1365 Citrix Jobs - Page 6

The Systems Administrator would report to the Manager of Systems Engineering performing functions related to the day-to-day operations of the infrastructure supporting the business including data center operations, hardware, operating systems, user administration, virtualization, and backups and recovery of the environment. This person would work closely with team members around the globe to provide 24x7 support including occasional on-call responsibilities. Sr. Systems Administrator must be able to work well with others, taking direction from team leads to complete his/her own projects, while acquiring information from the team as needed. This person would work to maintain the current environment and meet the needs of users on a day to day basis. The Sr. Systems Administrator will be able to solve problems injecting his/her own experience, assisting less experience team members to complete tasks and developing documentation for standard operating procedures. Tasks Include Helping to integrate hardware, software, network, process and as required Maintaining established Linux/Windows environment working tickets as required User and group management in LDAP and Windows AD Performing system builds and decommissions as required Patching of OS, firmware, BIOS of systems Maintenance of existing infrastructure services (DNS, LDAP, NTP, Monitoring, environment) Assisting in effort to integrate hardware, software, network, process and procedure from various business units Executing a plan for data center consolidation including system builds/tear downs, migration to different data center Profile Includes Good Communication Skills Able to take direction Attention to detail Required 4+ years Linux, Unix (Solaris, AIX, Other) administration 1-2 years VMWare or other virtualization experience 1-2 Years shell scripting (bash, bsh, ksh, sed, awk), Perl, Ruby or Python or PowerShell 3+ years Windows and Domain Administration (2003-2012 R2) 3+ years TCP/IP 3+ years Hardware management (HP/Dell/Cisco UCS) 4+ years MS-Office (Word/Excel/Outlook/Lync or Skype For Business) Ability to lift 50lbs Ability to climb ladders as required Desired 1-2 years Citrix administration 1-2 years F5 load balancer administration 1-2 years backup administration (Netbackup, Networker, Bacula) Company Summary Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth. Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable. Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/ https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 1-3 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 5-8 Years.

Job Description Position : System Administrator Location : Mumbai Education : Bachelor's degree (Technical) Experience : At least 8 to 10 years of experience in end user IT support with Active Directory, Exchange, server, Antivirus, Citrix and networking knowledge. Skills : In-depth Windows (2016 and higher versionsWin11 & Higher versions) Linux & High Availability, Load Balancing, and Disaster Recovery. Exchange, Security products, MCSE, AWS, Hyper -V, Nutanix, Citrix, SAN, NAS, virtual Platform experience. ITIL, Cisco IPT (not must but good if have expertise). Troubleshooting complex issues Hands-on experience on configuration management like Ansible, terraform. Ability to install and manage multiple application environments. In-depth knowledge of Server hardware, Lenovo Laptops hardware In-depth networking background VPN Endpoint troubleshooting. 24/7 Support. As Required Including But Not Limited To: Hardware and infrastructure Third party application support Job Functions: Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.). Support cloud infrastructure on AWS/ azure platform. Hands on experience on Backup and restore technology. Handle IT project role out in Server domain. Configuring and maintaining Hyper V Configuring and managing Antivirus. O365 configuration and management. VPN configuration and management Monitoring and configuring logging of devices, endpoints, Troubleshooting knowledge of windows and hyper V cluster Managing load balancing devices. Configuring and managing Storages as SAN, NAS. Troubleshooting issues on replication at windows and storage level. Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors Performance monitoring of servers (Disk space, usage, CPU & Memory usages). Blue dump analysis Troubleshooting port communication/ depletion issues. Configuring Print Servers Patching Servers using WSUS /tools New server VM builds & in place OS upgrades File & Print server's migration Maintaining Auditing and logging of servers and endpoints. Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers configuration management using Ansible, terraform. Troubleshooting AD replication issues. Managing AD,GPO,DNS & DHCP Managing Hyper-V environment. Worked on performance Servers Server Management using ILO Supporting On-call support for high priority issues Following ITIL Processes (Change Management, Incident Management & Problem Management etc.) Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required. Willing to work extended hours for supporting projects and troubleshooting issues. Certifications Desirable : Citrix, Nutanix, AWS, Azure About Us Datavail is a leading provider of data management, application development, analytics, and cloud services, with more than 1,000 professionals helping clients build and manage applications and data via a world-class tech-enabled delivery platform and software solutions across all leading technologies. For more than 17 years, Datavail has worked with thousands of companies spanning different industries and sizes, and is an AWS Advanced Tier Consulting Partner, a Microsoft Solutions Partner for Data & AI and Digital & App Innovation (Azure), an Oracle Partner, and a MySQL Partner.

Job Title: Citrix Administrator Experience: 8 to 12 Years Only Location: Pune/Hyderabad Hybrid Mode Notice Period: Immediate to 30 days max Full-time employment with LTIMindtree Mandatory Skills: XenApp + XenDesktop, + Citrix ADC (NetScaler) Thanks & Regards, Prabal Pandey Prabal.Pandey@alphacom.in

Job Summary The Systems Engineer is responsible for the administration, and troubleshooting of IT infrastructure, and other core enterprise information systems, including planning, capacity management, patching, and reliability testing. The Systems Engineer has a thorough knowledge of virtual system design, implementation and administration of virtualized infrastructure, operating system hardening, user profile management, application virtualization, and storage administration. The engineer also acts as a mentor to the ITSD team and supports regional teams across subsidiaries. This role is a blend of technical proficiency, analytical skills, and proactive problem-solving to maintain optimal uptime and service delivery. Main Responsibilities ▪ Conduct, analyze, recommend, and present performance and/or capacity analysis to assure systems reliability for current and/or future use. ▪ Support day-to-day operations and technical issues related to IT systems, networking, virtualization, and cloud platforms. ▪ Perform advanced troubleshooting, analysis, and maintenance on IT infrastructure hardware/software. ▪ Prepare technical documentation of all implemented projects/systems and maintain the documentation of existing IT infrastructure up to date. ▪ Participate in the DR activation of infrastructure and applications to carry out DR drills as per procedures laid down in the Business Continuity Plan. ▪ Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. ▪ Upgrade systems and processes as required for enhanced functionality and security issue resolution. ▪ Provide technical expertise in researching, identifying, evaluating, and recommending new technology solutions to optimize the IT infrastructure. ▪ Install, configure, and maintain core IT infrastructure components such as Virtual server environment, Virtual desktop infrastructure, IP telephony systems, backup systems and Microsoft/Unix/Linux servers. ▪ Ensure that all IT infrastructure components adhere to the company’s information security policy and procedures. ▪ Support cloud migration and hybrid infrastructure initiatives ▪ Act as L2/L3 escalation for technical issues, collaborating with ITSD and regional teams. Job Requirements ▪ Bachelor’s degree in IT. ▪ A minimum of 5 years’ experience across Windows and Citrix infrastructure. ▪ Good knowledge of virtualization technologies. ▪ At least MCSA or Microsoft Certified Engineer. ▪ Familiarity with networking concepts ▪ Experience of backup and replication technologies ▪ Familiarity with system automation (Ansible, Puppet or equivalent) will be an advantage ▪ Experience with Azure and O365 platforms will be a definite advantage. ▪ Good knowledge of system and network monitoring ▪ Good communication, organizational and negotiation skills. ▪ Self-motivated, able to deliver consistent results through problem solving. ▪ Ability to work collaboratively with others and excellent team working skills. ▪ A high sense of responsibility and service ownership ▪ A can-do attitude.

Network Engineer (TAC Support) Incedo is a US-based consulting, data science and technology services firm with over 2,000 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities are also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Technical skills requirements Engineer should have experience with network background, understanding of switching, Routing and firewall concepts. Should have hands on experience in any of the Load balancer / Application Delivery Controller products. Experience in integration /configuration/administration and troubleshooting of LB or ADC products. Engineer should have strong troubleshooting skills on TCP/IP and Http/Https ,SSL/TLS & DNS protocols. Experience in handling issue related to platforms and application management of any of the LB or ADC products. Note :- Having Load balancer or ADC certifications would be added advantage. Eg: F5-CA – Certifications, Citrix Associate/Professional networking, CNS-ADC etc Nice-to-have skills Network Skills: Routing protocols: OSPF, RIP, BGP, Static. Switching: STP, RSTP, VTP, VLAN, Aggregation Protocols (PAgP/LACP) Security: ACL, NAT, VPN IPsec Tunnel, SSL VPN Tunnel. Network Protocols : TCP/IP ,HTTPS,DNS,SSL & TLS Load balancer : Big IP F5 ,Cirtix, NetScaler, Riverbed, Barracuda or any one of the product Troubleshooting tools: Wireshark, Putty, TCPDUMP etc Ticketing tools :SFDC, IPCM, BMC Remedy, Service now ( anyone tool knowledge) Qualifications 2 to 3 years of relevant work experience in Network Security product. BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university We are an Equal Opportunity Employer We value diversity at Incedo. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Type: Permanent Pay: ₹285,654.88 - ₹1,619,569.83 per year Benefits: Provident Fund Application Question(s): What's your Notice Period? Experience: TAC Support: 4 years (Required) Location: Pune, Maharashtra (Required) Work Location: In person

About the Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. About the Role : Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines. Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries. Job Title : Citrix Administrator Location : Pune Experience : 8+ Years Job Type : Contract to hire. Notice Period : Immediate joiners. Mandatory Skills : Citrix VMware Hyper-V Azure Netscaler Job Summary : Job description CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Detailed JD : Server build VMware Azure Hyper Citrix Primary Skill or Must have Skills: CitrixPulse securexenappxendesktopNetscaler GatewayLoad balancing Secondary Skill or Good to have skills: Ivanti Service nowVmware Accurate JD Remote access engineer will be responsible to provide technical support with high degree of Customers by meeting Service Level Agreements SLA and process compliance Key Skills to search: Citrix administrator, Wintel Admin Responsible for Incident Management, Problem Management, and Change Management Responsible for all Citrix products: Xenappxendesktopdirector and storefront Must be experienced in Citrix XenDesktop and Citrix provisioning services and Master image Implementation Configuration of Citrix Policies Load Management Must be experienced in Windows servers 2012, 2016, and 2019 Responsible for handling end user issues Understanding VPN and Networking technologies Grade and Experience 35 Networking basics understanding of Switching and Routing using Wireshark, Fiddler Hands on experience on Netscaler including Load Balancing, ICA Application Firewall, and GSLB Hands on experience in Pulse secure SSL VPN environment Citrix PVS Application Publishing Profiles management, Ivan Ti Workspace management Good Understanding of Windows Group policy Knowledge on Thin clients Troubleshooting Citrix Xenapp, Xendeskop, and Netscaler Issues Good oral skills for End user troubleshooting Seniority Level : Mid-Senior level Industry : IT Services and IT Consulting Employment Type : Contract Job Functions : Business Development, Consulting Skills : Citrix, VMware, Hyper-V Equal Opportunity Statement : [Include a statement on commitment to diversity and inclusivity.]

As a Virtualization Subject Matter Expert (SME), you will be responsible for managing and optimizing Citrix and VMware virtualization environments. Your expertise in End-User Computing (EUC) services, including SCCM and Intune, will be crucial in deploying and managing software, updates, and configurations across devices. Additionally, your knowledge of device management best practices will contribute to efficiently managing endpoints. Your responsibilities will involve collaborating with the team to assess clients" Virtual Desktop Infrastructure (VDI) environments, evaluating existing virtualization solutions, identifying areas for improvement, and proposing enhancements. You will provide expert guidance on Citrix, VMware, SCCM, Intune, and device management strategies to ensure the efficient operation of virtualization environments. To excel in this role, you should have proven experience in virtualization technologies, particularly Citrix and VMware. A strong understanding of EUC services and their integration is essential. Excellent communication skills and the ability to work collaboratively with cross-functional teams are also key qualifications for this position.,

Domain - Technical Support International Voice Min 1 Yr Exp Into Technical Support CTC - Up to 4 LPA Work From Office 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Graduation is must Contact-divyanshi(8905115503) Perks and benefits 2 ways Cab Allowances and incentives

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Manager, Network Operations Job Description * What does a great “Network Operations” do in Fiserv? As a Network Professional, you will be a part of the Fiserv’s Network Operation Center (NOC) team responsible for Monitoring and troubleshooting hybrid Network Infrastructure for Fiserv external customers and Internal users. Working closely with internal technology teams, the Network Professional will lead the technical effort to identify, troubleshoot and fix infrastructure issues after gathering facts and forensics ,which meets the requirements of the business defined in SOP.A high degree of collaboration with other technical teams is required to provide right level of agility within a defined delivery process. The role is required to be performed from Fiserv India offices providing overlap with US working hours, hence working in follow the sun model. The role requires to work weekend also as we are in 365x12x7 support model . What You Will Do Monitor a vast hybrid infrastructure using Fiserv defined tools. Collaborate with cross-functional Tech teams to isolate, troubleshoot and fix the Network related issues. You will work on different network, FW and LB platforms like Nexus, Arista, versa,F5,Palo etc. Deep dive into complex ongoing issues and provide inputs to fast track the resolution. Will jump on technical bridge calls and gather the information needed to investigate the high sev issues. Participate in inter-departmental planning meetings on suggested solutions for existing issues as well as systemic and process improvements. Work with different vendors- for circuit issues like AT&T, Lumen, Verizon, Park plaza, TATA, Airtel etc. Diagnose, troubleshoot, and escalate Network issues in a timely manner. Participate in automation initiatives to achieve operational maturity What You Will Need To Have A successful Network Professional Engineer will possess the following key skills/behaviors: Thorough understanding of LAN/WAN technology and protocols including but not limited to BGP, EIGRP, MPLS,HTTP, FTP, TCP, and Spanning Tree. Experience in troubleshooting SDWAN technologies Experience configuring and independent troubleshooting of Cisco Switches and Routers. Experience with troubleshooting WAN and LAN connectivity issues. Knowledge of BGP& EIGRP is necessary. Knowledge of load balancing concepts is required. Specific knowledge of F5/Citrix Load balancers. Working knowledge of Checkpoint /Juniper /Palo Alto Firewalls is a plus. Excellent oral, written, analytical skills. What Would Be Great To Have Willingness and capability to quickly learn new technologies required for accomplishing Operational goals Extensive troubleshooting and analytical thinking skills Capable of exercising discretion and independent judgment Scripting skills: Python for automation, Use of Gen AI in Network Infrastructure Thank You For Considering Employment With Fiserv. Please Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our Commitment To Diversity And Inclusion Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note To Agencies Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning About Fake Job Posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Company Description MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications. Job Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. The Role We are looking for a dynamic, hands-on Director of IT Operations to lead our global infrastructure and support operations from our India hub. This role is critical to ensuring the stability, scalability, and security of Strategy’s enterprise IT systems. You will shape and drive our infrastructure strategy, lead a talented international team, and partner with business and technology stakeholders across regions to deliver robust, secure, and cost-effective IT solutions. Your Focus Lead a high-performing global team of engineers and subject matter experts across infrastructure, network, systems, and storage. Inspire, hire, mentor, and develop a diverse, world-class IT team. Drive strategic IT infrastructure initiatives and ensure alignment with business objectives and evolving technologies. Establish and track KPIs to measure team performance, system uptime, and customer satisfaction. Oversee operations for data centers, cloud environments, network infrastructure, storage, virtualization, backups, and disaster recovery. Ensure high availability, performance, and security of all corporate IT systems. Manage Active Directory, Microsoft 365, server management, and system patching (SCCM). Implement and maintain secure configurations for hardware, software, and network services. Define and enforce IT operational standards, documentation, runbooks, and SLAs. Plan and coordinate maintenance windows, change controls, upgrades, and incident response. Own asset lifecycle management, inventory controls, and procurement recommendations. Manage on-call rotations and ensure 24/7 global support readiness. Partner closely with internal application teams, Security, and Engineering to align infrastructure with evolving needs. Lead vendor relationship management, contract renewals, and performance reviews. Evaluate cloud provider services and ensure optimal utilization and cost efficiency. Ensure adherence to IT policies, regulatory standards, and internal controls. Support internal/external audits and compliance initiatives (e.g., ISO 27001, SOC2). Own infrastructure-related evidence collection and documentation for certifications. Core Attributes Motivation. Passion. Integrity. Innovation. Collaboration. Customer Focus. Experience & Skills Bachelor’s degree in Computer Science, Engineering, or related field. 7+ years in IT infrastructure operations, including 5+ years in a management or leadership role. Experience running a 24/7 enterprise-grade infrastructure across multiple regions. Proven success in disaster recovery planning, testing, and execution. Project management expertise delivering complex cross-functional IT initiatives. Advanced knowledge of enterprise network architectures (Cisco, Aruba, Nexus). Strong experience with firewalls/VPNs (Palo Alto, Cisco, Juniper), and load balancers (F5, Citrix, Meraki). Deep hands-on experience managing cloud networking components across major hyperscalers (AWS, Azure, GCP), including VPC/VNET peering, site-to-site VPNs, transit gateways, and Direct Connect/ExpressRoute configurations. Expertise in Microsoft technologies (AD, O365, SCCM), virtualization, and endpoint security. Excellent written and verbal communication skills. Ability to navigate complex global organizations and influence stakeholders at all levels. Strong analytical mindset with a bias for action and continuous improvement. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder We work from the office in Pune .

The Skills that are Key to this role Azure Virtual Machines, Azure Virtual Desktop (AVD) Hosting and Support working experience Expertise on Citrix technologies (web interface, storefront, Director, VDA, Receiver),Citrix XenDesktop, VMware, NetScaler, AppSense, Windows endpoint (thin & thick clients) technologies and PowerShell. Excellent troubleshooting skills on infrastructure related issues. Fundamentals Ability to handle both the infrastructures with minimal training. Knowledge in App-V, AppDNA and other associated technologies. Basic knowledge on performance monitoring tools like Splunk, Kibana will be a value add. Knowledge on networking and storage is an added advantage. Analyze problems within the environment and drive to root cause resolution. Coordinate with various infra and app support groups to mitigate issues. Managing virtual machines hosted on VMware ESX Environment. Managing ICA Policies in XenApp and Xen-Desktop. Technical / Behavioral Technical Skills Azure Cloud Desktop and AVD technologies Working with Citrix technologies (web interface, storefront, Director, VDA, Receiver), Citrix XenApp and Xen Desktop, CVAD Working with VMware, NetScaler, AppSense, Windows endpoint (thin & thick clients) technologies and PowerShell The Skills that are Good To Have for this role- Performance monitoring tools like Splunk, Kibana Citrix Cloud, AWS Workspaces Knowledge on networking and storage is an added advantage

Full-time Employee Status: Regular Role Type: Hybrid Department: Information Technology & Systems Schedule: Full Time Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.co m Job Description This is a hybrid remote/in-office role and reporting to your manager This is individual contributor (Non-Managerial) role Summary of Primary Responsibilities Provide network and security design and implementation strategies, migration plans, and technical project support for low to high level complexity projects. Use of change control following the ITL framework Perform hands on configurations for new delivery deployments Attend project meetings and be the technical SME and representative to ensure delivery timelines are met Help implement standard designs from the Network Engineering team for Infrastructure projects including configuring, troubleshooting, documentation, optimization and requirements gathering. Provide technical guidance for broader solution delivery initiatives Provides engineering expertise in identification of process improvement and automation opportunities Maintain deep technical knowledge of different Network and Security technologies and supporting solution areas to deliver new technology integrations and solution capabilities. Responsibilities include executive and technical-level communications and to gain credibility/trust of internal and external customers. Qualifications 5+ years of validated experience managing, provisioning, and implementing network and security technologies in a large globally diverse environment. Expert-level experience in Network Security technologies - Incapsula Web Application Firewall (WAF), Imperva Cloud Web Application Firewall, SecureSphere (Hardware WAF), McAfee/Trellix Intrusion prevention systems, Checkpoint and Fortinet Firewalls, Skyhigh on premise and Cloud Web Gateways. Knowledge of HTTP protocol, SSL/TLS, PKI and Web based attacks Write detailed methods of procedure and maintain documentation Knowledge of Layer 3 technologies, including - IPv4, BGP, OSPF, EIGRP, PIM, HSRP, DMVPN, NHRP, and GETVPN – is required Knowledge of Layer 2 technologies, including - Spanning-Tree, VLANs, QinQ, Dot1q – is required Operational experience with load-balancing technologies such as Citrix Netscaler, F5 Foundation level Knowledge of cloud technologies, AWS, Azure, GCP, and APIs Experience with an Agile Scrum framework with the ability to work in sprints using Jira Certifications in Network security Technologies – WAF, Proxy, Firewalls and CCNP Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. To support this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. #LI-Hybrid Experian Careers - Creating a better tomorrow together

Who We Are: Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes – ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner. Who You Are: This position will be Hybrid, but you will be working closely with the teams in the United States and Canada through video chat, instant messaging, e-mail, phone, and our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company expanding rapidly, and we are seeking team members who will share our vision for the future and work collaboratively to accomplish Base8 goals. We pride ourselves on providing superior service to our clients, which includes attention to detail, following the processes in place, and being able to adapt to various situations. Roles and Responsibilities: Function as the customer’s single point-of-contact for problem identification and resolution for issues that have been escalated by the team Manage the dispatch process of service requests to ensure full utilization of resources. Manage the dispatch process of field technicians to ensure full utilization of resources. Improve usage of Support resources and increase the productivity of the team Communicate with all parties in a constructive manner to guarantee customer expectations are met Maintain awareness of all outstanding customer pre-and post-delivery issues and provide status to clients as necessary Perform customer follow-up to verify the final resolution and determine satisfaction level. Interface with appropriate technical personnel for customer problems that cannot be resolved effectively Provide accurate reports and metrics to company management on the status and budget of ongoing projects and agreements Understand overall service desk objectives, as well as the role and function of each team member Manage the development of the team by ensuring that daily tasks and activities are in line with their career interests Assist the service desk team in design and development tasks Ensuring that risks are identified, communicated, and mitigated and that services and projects are delivered successfully through to production Additional Duties and Responsibilities: Identify areas for improvement and make constructive suggestions for change. Continually seek opportunities to increase customer satisfaction and deepen customer relationships. Escalate service desk issues to the CTO as required. Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for implementing solutions. Communicate escalated issues to customers: keeping them informed of progress, notifying them of impending changes, agreed outages, etc. Maintain specific knowledge of the customer and how our service relates to their business strategy and goals. Develop in-depth knowledge of the service catalog and how it relates to customers’ needs. Conduct performance evaluations and mentor those with less experience. Develop training programs to develop and refine the skills of the service desk team. Facilitate regular service desk team meetings and service board reviews. Document internal processes and procedures related to duties and responsibilities. Enter all work as activities, service tickets, or project tickets in ConnectWise. Review relevant publications and online materials to remain up-to-date with current and future trends emerging in the industry. Knowledge, Skills, abilities required: 10+ years of experience of IT/MSP experience, with a ticketing system Professional IT Certifications, such as Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP Knowledge and experience in cross-functional management methods and techniques Knowledge of industry applications, processes, software, and equipment Strong organizational, presentation, and customer service skills Skills in strategic planning with an ability to think ahead and make long-term plans Strong leadership skills and getting results with a strong customer orientation Understanding of support tools, techniques, and how technology is used to provide services Installation, Configuring, and Troubleshooting of MS Windows Server 2003, 2008, 2008 R2, 2012, and 2012 R2. Experience with AWS/Azure public cloud services Understanding of Microsoft Identity and Access Management products such as Azure AD, ADFS, Azure AD Connect Experience in IT Infrastructure Support management in the Production Environment. Proficient in Implementing, Configuring, and Administering Windows standalone\Cluster\NLB servers Migration of Windows 2008/2012/2016 domains. Plan a rollback in case of failure in migration Managing Firmware/software updates on Production Servers\Hardware Devices. Knowledge of handling Centralized Monitoring Knowledge of Patch Management and Scripting (PowerShell) Knowledge of enterprise-class infrastructure software such as anti-virus, backup, hardware technologies SAN, NAS, Storage, and related client-side software. Knowledge in Virtualization (VMWare) is a plus Working with Active Directory and Exchange to create/modify/terminate accounts Active Directory, Users, Groups, OUs Creation and Computer management Group Policy Planning & Deployment Configuring and managing Exchange Server, proficient in Office 365 migrations would be a plus Configuring and managing Veeam backups is a plus Develop and maintain automation scripts for solution patching Knowledge of Network Switches and Firewall would be a plus Certifications for Windows Server technology (MCITP) and ITIL concepts would be an added advantage Excellent communication skills in English, both written and oral

Are you an experienced Systems Engineer with a strong background in virtualization and infrastructure support? One of our top client companies is hiring a skilled professional to join their IT team in Trivandrum, Kerala. Key Responsibilities: Manage, troubleshoot, and maintain IT infrastructure including virtualization, servers (Microsoft/Unix/Linux), and cloud platforms. Perform performance analysis, capacity planning, OS hardening, and patching. Ensure system availability, daily monitoring, and backup verification. Implement, document, and upgrade IT systems. Act as L2/L3 escalation and support regional teams. Support disaster recovery (DR) drills and business continuity procedures. Contribute to cloud migration and hybrid infrastructure development. Ensure compliance with information security policies. Requirements: Bachelor’s degree in Information Technology or a related field. Minimum 5+ years of experience across Windows and Citrix infrastructure. Strong knowledge of virtualization technologies. MCSA or equivalent Microsoft certification is mandatory. Familiarity with networking concepts and backup/replication tools. Exposure to system automation tools like Ansible or Puppet (preferred). Experience with Azure and O365 platforms is a strong plus. Excellent problem-solving, communication, and teamwork skills. Location: Trivandrum, Kerala Department: Information Systems Annual CTC: ₹12,00,000 Hiring Through: TPHRC PVT LTD

Area(s) of responsibility Core Competencies Strong Computer Skills and the Ability to Troubleshoot and Diagnose complex problems Exposure to and knowledge of Microsoft Active Directory and Office 365 concepts and administration Experience handling L2/L3 troubleshooting for Windows & MAC OS Experience with Citrix and Microsoft Remote Desktop concepts and administration Knowledge of DHCP, IP routing, VPN, and firewall concepts Experience in supporting minor hardware repairs (Desktop & Laptop) Experience in phone system administration Operational Requirement Provides third level investigation and diagnosis Resolves and closes incidents/service requests as per help desk procedures & within SLA Escalates unresolved incidents/service requests within agreed timescales Logs relevant incident/service request details per help desk procedures Communicates with client regarding incident progress Ensures tickets are updated at all times until issues are resolved Liaises with clients, other IT support groups and 3rd party providers when necessary Performs imaging/reimaging of PCs Skills with M/O flag are part of Specialization Think Holistically -PL3 (Behavioural) Win the Customer -PL3 (Behavioural) Availability Management -PL4 (Functional) IT Infrastructure -PL4 (Functional) Incident Management -PL4 (Functional) Capacity Management -PL3 (Functional) Mobiles-Support - PL3 (Optional) PC Hardware-Support - PL3 (Mandatory) Windows - PL4 (Mandatory) O365 - PL4 (Mandatory) MS Active Directory - PL3 (Mandatory) Service Level Management -PL3 (Functional) Network Support - PL3 (Mandatory) Peripherals-Support - PL3 (Mandatory) Service Catalogue Management -PL2 (Functional) One Birlasoft -PL3 (Behavioural) Results Matter -PL3 (Behavioural) Get Future Ready -PL3 (Behavioural) Help the tribe -PL3 (Behavioural)

Job Opportunity: Systems Engineer | ₹12 LPA | Trivandrum (Kerala) Location: Trivandrum, Kerala Department: Information Systems Annual CTC: ₹12,00,000 Hiring Through: TPHRC PVT LTD Job Summary : The Systems Engineer is responsible for the administration, and troubleshooting of IT infrastructure, and other core enterprise information systems, including planning, capacity management, patching, and reliability testing. The Systems Engineer has a thorough knowledge of virtual system design, implementation and administration of virtualized infrastructure, operating system hardening, user profile management, application virtualization, and storage administration. The engineer also acts as a mentor to the ITSD team and supports regional teams across subsidiaries. This role is a blend of technical proficiency, analytical skills, and proactive problem-solving to maintain optimal uptime and service delivery. Key Responsibilities: Manage, troubleshoot, and maintain IT infrastructure including virtualization, servers (Microsoft/Unix/Linux), and cloud platforms. Perform performance analysis, capacity planning, OS hardening, and patching. Ensure system availability, daily monitoring, and backup verification. Implement, document, and upgrade IT systems. Act as L2/L3 escalation and support regional teams. Support disaster recovery (DR) drills and business continuity procedures. Contribute to cloud migration and hybrid infrastructure development. Ensure compliance with information security policies. Requirements: Bachelor’s degree in Information Technology or a related field. Minimum 5+ years of experience across Windows and Citrix infrastructure. Strong knowledge of virtualization technologies . MCSA or equivalent Microsoft certification is mandatory. Familiarity with networking concepts and backup/replication tools . Exposure to system automation tools like Ansible or Puppet (preferred). Experience with Azure and O365 platforms is a strong plus. Excellent problem-solving, communication, and teamwork skills. Are you an immediate joiner or available to join at short notice.

Experience : 4 – 10 Years Work Location : Hyderabad Work Mode : Work from Office Primary Skills : Routing & Switching : Strong understanding of L2/L3 networking Load Balancers/WAF : Hands-on experience with A10 , F5 , Citrix NetScaler Firewalls : Working knowledge of FortiGate , Palo Alto , Cisco ASA , Checkpoint Switches : Configuration and troubleshooting on Dell and Cisco switches Virtualization Networking : VMware Networking concepts Cloud Networking : Azure : VNet, Peering, NSG, UDR, VPN (S2S/P2S), Load Balancer, ExpressRoute, App Gateway (WAF), CDN, Azure Firewall, DDOS, DNS, Azure Virtual WAN, Front Door, Bastion, NVA, Network Watcher AWS , OCI , GCP : Exposure to networking services on these platforms Job Responsibilities : Design and implement complex network architectures and cloud network solutions Actively troubleshoot and resolve customer issues related to on-prem and cloud networks Plan and execute deep-dive technical activities and lead network-related projects Manage and close support cases efficiently using internal ticketing systems Ensure SLA compliance, incident lifecycle management, and knowledge base contributions Drive process improvement and maintain documentation in the central repository Participate in on-call support rotation Collaborate cross-functionally to align network infrastructure with business needs Mentor team members and share technical knowledge through how-to guides and meetings Requirements : Hands-on experience in routing, switching , and firewall/load balancer technologies Strong background in hyperscale cloud networking (Azure mandatory; AWS, OCI, GCP desirable) Exposure to ITIL practices ; ITIL certification is a plus Experience working with ticketing tools and monitoring systems Excellent communication and presentation skills Ability to handle client interactions , understand requirements, and suggest solutions Must be self-driven , proactive, and capable of managing deadlines Certifications (Preferred) : Cisco CCNP (preferred) or multiple CCNA certifications CCIE (desirable) Azure / AWS certifications are an added advantage ITIL Foundation certification

JOB PURPOSE: Solution Architect responsible for building IT Manage Services Solution QUALIFICATION: Bachelors of Engg in IT/ related fields EXPERIENCE: 6+ years of experience in the managed Service Domain RESPONSIBILITIES (INCLUDES ALL TASKS): • Understand customer’s IT operations and roll out a business case for Manage services outsourcing with relevant analysis on current operations/model and the ROI over outsourcing. • Conduct/Participate in customer workshops for demonstrating business cases & managed services model. • Respond to RFI/RFP received from Sales • Excellent interpersonal communications and negotiation skills • Present/ Demonstrate Managed Services Solution • Develop cost effective & scalable delivery models with SLA based support services. • Develop effort estimates for the proposed managed services solution across delivery models (onsite/offshore-Remote/Hybrid/Shared/Dedicated). • Ensure the solution proposed is optimally designed for the customer and as per the standard Practice • Planning and scheduling activities with the Managed Services Program Manager to ensure the success of the projects • Should have good understanding in service quality. • must be well versed in IT operations standards such as ITIL TECHNICAL SKILLS /COMPETENCIES: MANDATORY Skills & Experience • Broad foundational knowledge of IT infrastructure technologies – including Microsoft Exchange, Active Directory, IIS, TMG, ISA, SharePoint, Storage Area Networking (EMC, NetApp, or other), Data networking (Cisco, HP, Nortel), IP Telephony (Cisco, Nortel, Avaya), VMware vSphere, Citrix XenApp, MS Hyper-V etc. Technical certifications – Microsoft, Cisco, VMware, etc. SOFT SKILLS: MANDATORY • Knowledge in the ITIL Frame Work life cycle

Position: Business Development Manager/ Sr. Business Development Manager Location: Delhi NCR Work Mode: WFO Years of Experience: 7 -10 Years Qualifications: Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Job Description Develop a strong presence within territory with both customers and partners . Drive revenue and deliver quarterly target numbers. Build and manage relationships with enterprise and mid -market customers. Position Umbrella as trusted advisor. Qualify opportunities and build business pipeline. Understand customer problems and work with technical team to build solutions. Presentation of solutions to Senior Management in customer organizations. Commercial negotiations and close orders for products and services. Work closely with partner organizations and build joint go to market strategy and execute the strategies. Required Skill Set And Experience 7 + years in sales majorly in sales in (Application Sales/ Data Analytics Sales/ Citrix Sales) Experience of services selling like Managed Services or Software services Experience selling Enterprise software, IT solutions, Application Software / Data analytics /Citrix etc. Experience creating and developing long-term client relationships. Consultative or solution selling experience of 4-6 years. Soft Skills Excellent communication and conversation skills (Verbal and Written.) Good documentation skills. Should have a great customer handling skill. Able to handle unforeseen situations. Location: Noida - UI, Noida, Uttar Pradesh, India

Bangalore, Karnataka, India Senior IT Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop, MAC and notebook computers, peripherals, and associated peripherals, including AV equipment also drive desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely with other members of the technology department to support all end users. Responsibilities will include : Set up, maintain, and troubleshoot desktop and notebook computers (On Site & Remote) Daily follow ups on pending ticket to closure and ensure SLAs are met Follow up & drive closure of long pending tickets Set up and configure printers, scanners, and other peripherals Working on a 24*7 environment and on shift basis Install and configure software Having PowerShell scripting knowledge is valuable for automating tasks and improving efficiency Coordinate with vendors as needed Alert the support teams on outages and provide necessary updates on Bridge calls Review and test new applications, printers, software’s etc. and provide feedback Document issue resolution, Prioritize and re assign tickets in JSM Handle escalated issues & support the engineers on floor Develop and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain excellent communication with all end users and other members of the technology department Qualification : Bachelor’s Degree (Must as a full-time academics) Experience: Scripting Knowledge 4+ years specializing in end user computing. Good knowledge of ITIL processes. ITIL certification is an added advantage. Systems Architecture and integration experience preferred (specifying hardware, network configuration, etc.). Telephony experience (Cisco VoIP preferred). Microsoft Office 2010 and 2013 Outlook 2010 and 2013 Knowledge of TCP/IP networking, and related network services (i.e., DNS, SMTP, DHCP, etc.) Previous work experience in a corporate environment Experience supporting Outlook in a Microsoft Exchange environment. Experience supporting a variety of Wi-Fi-enabled devices. Experience supporting remote users. Basic knowledge of thin client systems, network printers, citrix, terminal servers Exposure in Intune, Powershell, AVD And Azure AD will be of great benefit Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Excellent communication skills and experience working in a global setup. Ability to clearly communicate technical concepts to non-technical people. Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures Ability to multi-task in a fast-paced environment Work Location : Goregaon / Thane (Hiranandani) Joining time needed : 15 days /Immediate Perks and Benefits Health & Wellness Dental Insurance Vision Insurance Health Insurance Life Insurance Paid Time Off PTO / Vacation Policy Paid Holidays Financial Benefits 401K / Retirement Plan Tuition Reimbursement Employee Stock Purchase Plan Office Perks Work From Home Policy

Wipro Limited is a prominent technology services and consulting company dedicated to developing innovative solutions to meet the intricate digital transformation needs of clients. With a comprehensive range of capabilities in consulting, design, engineering, and operations, Wipro assists clients in achieving their most ambitious goals and establishing sustainable, future-ready businesses. The company, with a workforce and business partners spread across 65 countries, is committed to supporting customers, colleagues, and communities in navigating an ever-evolving world. As a prospective candidate, you are expected to possess excellent communication skills with the ability to empathize, pacify, and address irate customers effectively. A strong technical knowledge in troubleshooting base operating system issues and a willingness to learn new technologies are essential for this role. The responsibilities include resolving technical issues related to Windows, Outlook, Teams, Citrix, VDI, VPN, and Security Apps through remote support. You will be required to answer incoming calls, respond to customer emails promptly, manage and address customer complaints, and escalate issues to supervisors when necessary. Furthermore, you will provide product and service information to customers, conduct research using available resources to offer solutions, and resolve customer complaints using relevant software. Efficiently routing calls and tickets to appropriate resources and domains is crucial for providing optimal support. It is essential to document all call information following standard operating procedures, identify trends in customer calls, and alert the management team accordingly. Creating Standard Operating Procedures (SOPs) for new issues and resolutions is a key aspect of this role, along with maintaining detailed call logs and reports. Wipro is currently undergoing a transformation towards building a modern organization focused on digital innovation. The company is seeking individuals who are inspired by reinvention and are driven to evolve continuously in their careers and skills. Joining Wipro means becoming part of a purpose-driven business that encourages personal reinvention and offers opportunities to design your own career path. The company welcomes applications from individuals with disabilities, fostering an inclusive work environment for all. If you are looking to realize your ambitions in a dynamic and forward-thinking environment, Wipro is the place for you to thrive and contribute to the ongoing reinvention of the business and industry.,

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Job Description Responsible for high quality and timely day to day delivery of Asset Management services. Activities include, but are not limited to: asset management order processing and placement, hardware and software systems, interface with support organizations, monitoring of processes, data flows and data repositories to ensure assets' data elements are being collected, handled, stored and reported accurately in accordance with vendor licensing terms and conditions; performance of timely asset data updates to maintain accuracy of database repository, identifying and managing asset discrepancies and compliance resolution process to closure. As an Asset Management Professional, you will be a key part of the seamless operation of highly critical IT systems. At Kyndryl, we're not just solving technical puzzles – we're transforming the way businesses thrive in the digital age. In this role, you'll be crucial in ensuring our customers' IT environments meet their every business need. You won't just offer support; you'll orchestrate system setup and installation, ensuring all components are working appropriately. When issues arise, you'll be there, ready to troubleshoot and resolve them with a swift and expert hand. You will be the catalyst for improved business performance – diagnosing issues and offering technical solutions. You'll be the one responding to tickets, meeting SLAs with a sense of urgency, and ensuring systems are patched and compliant. Your expertise will reshape business processes and operations, introducing best practices that elevate our customers to new heights. Your guidance will be essential, mentoring and assisting your team members, ensuring everyone is equipped with the knowledge and skills to excel. It's not just about solving problems; it's about ensuring that the technical solutions we provide align perfectly with our customers’ unique needs. As an Asset Management Professional, you will have the opportunity to collaborate closely with our customers, Kyndryl’s expert technical teams, and our esteemed Alliance partners. Together, we'll shape the future of IT services, pushing the boundaries of what's possible. If you're ready to be a part of a team that thrives on challenge, innovation, and delivering exceptional service – Kyndryl is the place for you. Responsibilities Performed Asset Management for IT assets (desktops, laptops, servers,storage, network devices) Day to Day activities of Asset Management Function that include preparing and uploading reports. Tracked asset disposal process, ensuring record deletion from fixed asset register.Published weekly stock and close location reports Generated non-compliance reconciliation reports (weekly) ,Published monthly AMC and SLA reports &Managed daily machine and material records Maintained fixed asset register with serial number updates (ownership changes, disposals) Maintain records of allocated machines as well as material on daily Basis Maintain an accurate and up-to-date inventory of all hardware assets, including computers, servers, CCTV, ACS, networking equipment, and peripherals. - Capture details such as make, model, serial number, specifications, and location, EOL/EOS, Warranty information, etc. Analyses and/or controls IT assets ensuring that administration of the acquisition, storage, distribution, movement and disposal of assets is carried out Manage enterprise-wide compliance with all software license agreements by monitoring and enforcing proper software usage policies and guidelines to ensure that there is no non-conformance Read and understand software licenses to ensure Company is in compliance; take corrective action if necessary Conduct internal software audits to identify variances between deployed and licensed software; ensure deployed software aligns with the quantity and licensing models purchased; rectify variances between deployed and licensed software. Oversee the purchase of all software licenses; ensure appropriate quantities and licensing models are purchased, determine contract requirements, ensure orders are placed and validate proper payment. Ensure retention of all proof-of-license documentation Define and ensure that compliance with ITAM processes are maintained. Contribute to the ITAM strategic plans and support projects related to it ServiceNow / Summit AI /SolarWinds / Other Discovery Asset Management tools to meet the organization’s asset management needs. Continuously optimize the use of discovery tools to enhance asset management processes Generate and analyse reports using ITAM tools to provide insights into asset utilization and performance . Manage and support the effective use of the CMDB and the supporting ITAM functions Conduct regular audits to verify the accuracy of the asset inventory Identify hardware assets that have reached their end-of-life or are no longer in use. - Develop and execute a secure and environmentally responsible disposal or recycling process. Prepare and present detailed asset performance reports to senior management and stakeholders. Commitment to continuous improvement through regular review and optimization of asset management processes. Ability to prepare for and manage internal and external audits related to IT assets. Performed daily software license approvals in BMC Remedy (identifyingfreeware commercial) Managed software licensing and compliance (DTLT, Flexera vs. AR) Coordinated software license renewals with requesters/tower leads Procured and maintained Flexera license Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. As an expert in your respective domain, you have several career paths available to you. Whether you progress as an Architect or a Specialist – you can find your next opportunity here Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience Minimum 3 years of experience with Asset Management Project Management Methodologies & Best Practices Infrastructure Management & Setup Vendor Management & Procurement Process Improvement & Implementation Compliance & Risk Management Project Documentation & Closure Bachelor s degree in computer science, Software Engineering, or related field. 3+ years of experience in IT Asset Management(HAM/SAM) Domain & overall 3+ years of experience in IT Operations. Understanding various licensing models (perpetual, subscription, user/device-based, etc.) for vendors like Microsoft, Adobe, Oracle, SAP, IBM, etc. Expertise in tracking software installations, usage, and license entitlements. Familiarity with ITSM frameworks like ITIL for asset lifecycle management. Knowledge of SaaS, IaaS, and PaaS licensing models for platforms like AWS, Azure, Google Cloud, and virtualized environments (VMware, Citrix). Proficiency in managing the entire lifecycle of IT assets from procurement to disposal. Experience with IT asset management (ITAM) tools and Strong Excel Knowledge and Basic BI. Skills in budgeting, cost analysis, and financial planning related to IT assets. Ability to collaborate with various stakeholders, including IT teams, finance, procurement, and senior management. Any IT Graduation. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.