1391 Citrix Jobs - Page 50

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for an Expert Support Engineer who is ready to join us in creating a #CyberFit future and protecting the digital world! We are looking for an experienced Technical Expert Support Engineer to join our Global Customer Support team and become one of our ultimate experts on resolving complex and challenging incidents related to our products and services. The Expert Support Engineer will serve as the last line of support for our customers and will focus on troubleshooting the more complex issues escalated by other support teams. This position offers an opportunity to become an expert engineer in troubleshooting Acronis' world-class cyber protection solution, Acronis Cyber Protect. We expect all of our Expert Support Engineer's to deliver excellence in both technical expertise and customer service. They will also work closely with other internal teams to ensure Acronis is delivering the best products and services possible. What You'll Do Troubleshoot and resolve various technical incidents for Acronis' corporate customers and partners across various software, networking, and hardware environments. Build and maintain strong relationships with customers and partners Interact with the Engineering (Development, QA, Data Center Operations, etc.) and Business (Professional Services, Product Management, etc.) departments to efficiently resolve complex technical customer issues. Play your part in training and mentoring junior team members by sharing technical expertise and best communication practices. Participate in developing documentation, knowledge base, and technical articles on Acronis' products. Maintain deep knowledge of Acronis' operations and products to support customer requests in the best possible way. Stay up to date on the latest changes, trends, and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc.). What You Bring 2+ years of experience in an advanced technical support role Fluent English (both written and verbal). Experience and skills must include: Windows Server - gather and analyze various Windows logs and dumps, application level troubleshooting with Procmon and Process Explorer Linux/UNIX - application and configuration management, CLI power user. RedHat/Linux Foundation certifications are a plus. Networking - analyzing the traffic with Wireshark, tcpdump, iperf. Troubleshooting network services like DHCP, DNS, VPN, L2TP/IPSEC/Open VPN, HTTP servers. Cisco/Juniper certifications are a plus. Virtualization expertise - managing and troubleshooting various enterprise-grade hypervisors such as, VMware ESXi, Microsoft Hyper-V, KVM, and Virtuozzo. Business applications - managing and troubleshooting various enterprise-grade hypervisors such as, MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, and NTP servers Good communication skills and customer service focus. Passion for troubleshooting and ability to come up with efficient solutions for unordinary issues. Ability to prioritize and switch between a variety of time-sensitive issues. Please submit your resume and application in English Who We Are Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. Show more Show less

Location: Ujjain, MP, India Job Type: Full Time Job Overview The Digital Marketing Executive will oversee the daily operations of online stores, ensuring a smooth and efficient shopping experience for customers. This role involves managing product listings, inventory, customer service, and optimizing the website's performance to drive sales and improve customer satisfaction. The ideal candidate should have a strong background in e-commerce, possess excellent communication skills, and have a passion for delivering exceptional customer service. Here's The Description Of Responsibilities Store Management: Oversee the online store's daily operations, ensuring all products are accurately listed and descriptions are up-to-date. Product Listings & Inventory: Manage product catalogs, including pricing, descriptions, images, and inventory levels. Ensure inventory is updated regularly to prevent stockouts or overstocking. Order Processing: Oversee order fulfillment, shipping, and returns, ensuring customers receive timely updates and products are shipped on time. Customer Support: Address customer inquiries and concerns through email, chat, or phone. Provide a high level of customer service and resolve issues effectively. Sales Optimization: Analyze website performance and sales data to identify opportunities for improving product visibility, promotions, and customer engagement. Marketing Activities: Implement promotional campaigns (organic and paid), discounts, and special offers to increase sales. Manage social media, run influencer marketing campaigns. Reporting & Analytics: Monitor sales metrics, track trends, and report on the performance of the online store. Provide recommendations to improve sales and operational efficiency. Quality Assurance: Regularly check the website for any issues, broken links, or errors to ensure a seamless shopping experience for customers. Here's what we are looking for: Is this you? You are familiar with e-commerce platforms such as Shopify, WooCommerce, or similar. You have a strong understanding of online marketing, SEO, and analytics. You have excellent communication skills and a customer service mindset. You can multitask, manage multiple priorities, and work independently. You have strong problem-solving skills and attention to detail. You have solid computer skills, including Google Docs, marketing software (Email Marketing, Adobe Creative Suite, SEO tools, and CRM), and applications (Google Analytics, Google Adwords, etc) Bachelor's degree in Business, Marketing, or a related field (preferred). Compensation Competitive payment based on your skills, experience, and expertise. Why Leadspanda? Monday to Saturday work week. Paid time off Paid Sick time Flexible work schedule. A dynamic and supportive work environment. Opportunities for growth and career development. About LeadsPanda We are a fast-growing sales and marketing services business. We help our customers turbocharge their growth using proven sales & marketing solutions. Our customers are B2B technology businesses based out of North America, Some customers include Verizon, Citrix, and Publicis Groupe. Show more Show less

Job Description We are seeking a skilled WordPress Developer to join our team. The ideal candidate is passionate about WordPress development, has a strong understanding of web technologies, and is committed to delivering high-quality solutions. As a WordPress developer, you will collaborate with our team to design, develop, and maintain WordPress websites and applications that meet our business needs and objectives while optimizing them for high speed and SEO performance. Your responsibilities include building our website from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function. Here's The Description Of Responsibilities Develop custom WordPress websites and pages from scratch, ensuring responsiveness and optimal performance across various devices and browsers. Collaborate with designers, project managers to translate design mockups and project requirements into functional WordPress websites and applications. Conduct code reviews to ensure code quality, consistency, and adherence to best practices. Perform upgrades for WordPress, plugins, themes, and PHP. Customize and extend existing WordPress themes and plugins to meet specific project requirements. Optimize WordPress sites for high speed and performance, implementing techniques such as caching, lazy loading, image optimization, and minimizing HTTP requests. Implement SEO best practices to improve site visibility and ranking, including optimizing site structure, meta tags, heading tags, and schema markup. Utilize tools such as Google PageSpeed Insights, GTmetrix, and Lighthouse to analyze and improve site performance, aiming for high scores and fast loading times. Troubleshoot and debug issues that arise during the development, testing, and maintenance phases, implementing effective solutions in a timely manner. Stay up-to-date with the latest trends and advancements in WordPress development, web performance optimization, and SEO techniques, continuously improving your skills and sharing knowledge with the team. Participate in project planning, estimation, and scoping discussions, contributing technical expertise and insights to ensure project success. Collaborate with SEO and Editorial teams to identify new opportunities for site improvements and content optimization. Demonstrate an autonomous mindset in managing your workload, proactively identifying and proposing new opportunities for enhancing our WordPress projects. Here's what we are looking for, is this you? You have proven experience as a WordPress Developer, with a strong portfolio showcasing your WordPress projects. You are proficient in PHP, JavaScript, HTML, CSS, and MySQL, with a solid understanding of web development principles and best practices. You have extensive experience working with WordPress themes and plugins, including Avada, Elementor. You have a strong understanding of web performance optimization techniques and SEO best practices. You have experience optimizing WordPress sites for high speed and performance, including achieving high scores on Google PageSpeed Insights and other performance testing tools. You are familiar with front-end frameworks/libraries such as React.js, Vue.js, or AngularJS is a plus. You have strong problem-solving skills and attention to detail, with the ability to effectively troubleshoot and debug issues. You are disciplined and detail-oriented You are reliable, focused, and dependable You have excellent communication skills ( Email, Chat, Video Calls) You can deliver work FAST and on a deadline You are self-motivated and proactive, with a passion for learning and staying current with industry trends and technologies. Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). Experience with Amazon Web Services (AWS) is a plus.  Compensation Competitive payment based on your skills, experience, and expertise. About LeadsPanda We are a fast growing sales and marketing services business. We help our customers turbocharge their growth using proven sales & marketing solutions. Our customers are B2B technology businesses based out of North America, Some customers include - Verizon, Citrix, and Publicis Groupe. Benefits Paid sick time Paid time off Schedule Flexible shift Monday to Friday Supplemental Pay Types Performance bonus Education Bachelor's (Preferred) Experience WordPress Development: 2+ year (Preferred) Show more Show less

Years of Experience: fresher to 2+ years Location: Chennai Company Description Futurenet Technologies is an IT Consulting, Integration & Support Services company with over 29 years of industry experience. We have been rewarded with over 20 awards for our services and are certified with ISO 9001:2015 and ISO 20000-1:2011. Our offerings include consulting services in Data Centre, Cloud, system integration, managed services, and artificial intelligence solutions. With over 100 employees and 80+ certified employees, we provide 24*7*365 managed services to more than 100 MSME customers. Our leadership team combines technical expertise and dynamism to enable customers to embrace more business opportunities by empowering their IT environment. For more details, please visit www.futurenet.in. About Us: We are a fast-growing IT infrastructure company providing cutting-edge solutions in virtualization (Citrix) and cybersecurity (SOC services). Our mission is to empower organizations with secure, agile, and high-performance IT environments. Overview: This internship is ideal for individuals looking to gain hands-on experience in B2B tech sales. As a Sales Intern, you’ll work closely with the sales and technical teams to support lead generation, customer engagement, and market research for Citrix and SOC solutions. Key Responsibilities: Assist in identifying and qualifying potential customers through research and outbound efforts. Support the sales team in preparing proposals, presentations, and product demos. Collaborate with technical teams to understand solution offerings (Citrix virtualization, SOC services). Maintain and update CRM systems with lead and prospect data. Participate in client calls, webinars, and meetings as required. Analyze customer pain points and help align solutions to their needs. Stay updated on industry trends in IT infrastructure and cybersecurity. Requirements: Pursuing or recently completed a degree in Business, Marketing, IT, or a related field. Strong communication skills – verbal and written. Eagerness to learn about IT infrastructure and cybersecurity solutions. Self-motivated, proactive, and detail-oriented. Familiarity with sales tools like CRM, LinkedIn Sales Navigator is a plus. Basic understanding of Citrix, virtualization, or SOC concepts is an advantage (training will be provided). What You’ll Gain: Exposure to B2B tech sales in high-demand areas like virtualization and cybersecurity. Mentorship from seasoned professionals in IT sales. Opportunity to work on live projects and customer engagements. Certificate of completion and potential full-time offer based on performance. Show more Show less

Position: Citrix NetScaler L2 Location: Mumbai Work Mode: WFO Years of Experience: Minimum of 4-6 years. Qualifications: Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Job Description Relevant Experience in Citrix NetScaler is mandatory. Should have Expert in troubleshooting NetScaler load balancing, access gateway, SSL certificate, VPN, Content switching, GSLB. Working knowledge of Installing and troubleshooting NetScaler MPX, VPX, SDX. Should have Experience in Multi-factor authentication solution. Handling the incident cases based on ITIL process. Good oral/written communication skills, Should be fluent to develop technical relationships with customer, OEMs and other teams. Required Skill Set And Experience Installation, Configuration of NetScaler SDX, MPX, VPX and ADM. Resolving escalated issues related to NetScaler and ADM. Troubleshoot issues of Application accessibility. Resource management and reports generation. Handling the incident cases based. Coordinate with OEM and vendor for any issue. Find out RCA of major issues Soft Skills Strong communication and presentation skills. Analytical and problem-solving abilities. Attention to detail and ability to manage multiple tasks. Show more Show less

Greetings from TVS Electronics! Job Role : Senior IT support engineer Experience : 3– 4 years Location address :, Plot No. - 1 Sector 11, 11E Sidcul, Haridwar - 249403 JOB Description Expert level understanding of Windows (all versions), including installation, configuration, troubleshooting, and advanced system administration. Comprehensive knowledge of desktop and laptop hardware, peripherals (printers, scanners, etc.), this includes advanced troubleshooting, repair, and component replacement. Also be familiar with BIOS/UEFI. In depth understanding of TCP/IP, DNS, DHCP, VPN, LAN/WAN, and wireless networking. Ability to diagnose and resolve complex network connectivity issues. Experience with virtualization platforms (VMware, Citrix) for desktop management and troubleshooting. Knowledge in MS Office outlook, MS teams configuration and troubleshooting’s. Support the roll-out of new applications Respond to technical support calls from other staff members or clients and communicate how to resolve issues Expertise in troubleshooting and supporting video conferencing hardware and software. Good communication skills, with the ability to explain complex technical issues clearly and concisely to non-technical VIP users. Good knowledge in networking devices Configuration (Switches, Routers) Knowledge in Hard disk encryption tools like Bit Locker and other encryption application (Ex: Symantec PGP etc.) Job Type: Full-time Pay: ₹20,000.00 - ₹22,000.00 per month Shift: Day shift Application Question(s): Are you an immediate joinee? Current Net Take Home? Expected Net Take Home? Experience: Desktop support: 4 years (Required) Location: Haridwar, Uttarakhand (Preferred) Work Location: In person

Description Who we are At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, isterine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. Role reports to: Oracle Database Administrator Location: Bangalore What you will do Key Responsibilities: Perform Oracle database binary installation and Manual custom database build as per Kenvue IaaS requirement. Automat various database reports, making daily operation easy and reduce lot of manually intervention. Perform Oracle client installation and configuration on Citrix and Application background servers. Set up the database environment to support the PASX application installation. Set up the Standby databases, configure Database High Availability (Dataguard) with Fast Failover (FSFO) configuration. Support Disaster Recovery testing for all the manufacturing Production application databases. Upgrade and patch the manufacturing databases in timey manger to ensures that databases comply with current ITS standards. Perform database specific tasks like creating the database restore points and enable flashback to provide the contingency support for application changes made part of patch/hotfix installation. Work with application team to improve the DB performance such as indexing the database, optimizing the queries, caching, optimizing the hardware, tuning the database, configuring backups etc. Provide database performance reports (AWR, ADDM &ASH) as and when it’s requested by PAS-X vendor to provide and solve application issues in quickly and efficiently. Generate and provide the yearly user reports to application team for auditing purpose. Providing support during the quarterly Linux patch to provide high availability such as perform DB Switch-over to another node to reduce the production downtime. Provide the support to application team by refreshing database and schema in lower environment with PROD data to test their solution/fixes prior it implements in Production environment. Perform on-demand ad-hoc database/schema backups prior to any application deployment to database to support the backout plan. Reviewing application deployment scripts prior executing in the database. Closely work with application development team to prepare/design their SQL code to build the views to enhance the reporting. Perform proactive DB health like executing the DB health scripts and thoroughly reviewing their reports/logs and initiating the necessary action to prevent the possible upcoming issues. Perform capacity management review for the Application’s Database environments and configure capacity in the environment to meet the Technical, Functional and Business requirements. Perform database/schema decommissions, in case, no longer required. Collaboration with Vendor like ORACLE, Linux, VMWARE, etc. for critical issue and implementing new service improvement. Enhance database administration by automating administration tasks, for example: - Develop Unix shell scripts to automate database specific activities such as Database health checks, database growth statistics, schemas refreshes, check database jobs status and timelines, monitor database jobs and databases performance assessment. Qualifications What we are looking for Total 6 to 8 years experience. Experience with OEM and Grid installation and maintenance. Experience in Installations, configuration, Cloning, Security, Patching, Upgrades. Experience on RAC, ASM storage and had excellent experience on database conversion from ASM to non ASM /non ASM to ASM Proficient in AWS Cloud platform and its features which includes EC2, RDS, CloudWatch, Cloud Trail, CloudFormation AWS Config, Autoscaling, CloudFront, IAM, S3, and R53 Proficient in backup and recovery solutions What’s in it for you Competitive Total Rewards Package* Paid Company Holidays, Paid Vacation, Volunteer Time & More! Learning & Development Opportunities Employee Resource Groups This list could vary based on location/region Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process. Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability. Primary Location Asia Pacific-India-Karnataka-Bangalore Job Function Operations (IT)

Job description: Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: IT Operations Management . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Description As discussed please find below the JD for Citrix ­Minimum Of 4-5 Years’ Experience In Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processes: Incident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

A day in the life of an Infoscion - As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Show more Show less

Migration Planning And Execution Develop and execute a comprehensive migration plan from Citrix 1912 LTSR to 2203 LTSR, ensuring minimal downtime and disruption. Conduct thorough assessments of existing environments to identify potential issues, areas for improvement, and compatibility considerations. Manage timelines and deliverables while coordinating migration activities with stakeholders. Technical Expertise Provide expert-level support and configuration for Citrix Virtual Apps and Desktops, including the latest technologies and features in 2203 LTSR. Implement best practices for Citrix environment design, performance tuning, and security while focusing on operational efficiency. Demonstrate strong knowledge of Citrix Provisioning Services (PVS) infrastructure, including installation, configuration, management, and imaging processes. Assist in creating and maintaining master images for PVS, ensuring optimal performance and compliance with company standards. Troubleshooting And Support Analyse and resolve complex technical issues related to Citrix infrastructure and PVS, using systematic troubleshooting methodologies. Provide timely support to end-users and IT staff during the migration process, ensuring a smooth transition and addressing concerns proactively. Documentation And Training Create detailed documentation for architectural designs, migration plans, PVS imaging strategies, and standard operating procedures. Identify new features and functionalities available in Citrix 2203 LTSR, as well as best practices related to PVS imaging and management. Collaboration Work closely with cross-functional teams, including networking, security, and application support, to ensure a seamless migration process and integration of services. Act as a liaison between stakeholders and technical teams to ensure alignment of goals and deliverables Technical Skills Strong knowledge of Citrix 1912 LTSR and 2203 LTSR architectures and components. Expertise in PVS infrastructure, including provisioning, image management, and troubleshooting. Experience with Windows Server, Active Directory, and networking principles. Familiarity with scripting languages (PowerShell, etc.) for automation tasks. JD for Citrix Senior engineer Show more Show less

Responsibilities Design, build, and manage Azure infrastructure, ensuring high availability, performance, and security. Implement DevOps practices using Azure DevOps, CI/CD pipelines, and infrastructure-as-code (IaC) tools. Manage and optimize Azure Kubernetes Service (AKS) clusters, ensuring scalability, security, and efficiency of containerized applications. Configure and maintain Azure-based servers and Citrix Virtual App environments. Optimize performance, security, and disaster recovery strategies across Azure infrastructure, AKS clusters, and Citrix environments. Automate cloud operations using scripting (Python, Bash, PowerShell) and configuration management tools (Puppet and Terraform). Implement monitoring, logging, and alerting strategies for cloud services, applications, and infrastructure. Apply cloud security best practices, ensuring compliance with organizational and regulatory security standards. Collaborate with developers, architects, and infrastructure teams to streamline cloud deployments and ensure operational efficiency. Participate in an On-Call rotation to provide support for critical cloud systems. Education / Qualifications Hexagon is seeking a highly motivated and experienced Cloud Solutions Consultant to design, build, and manage our Azure cloud infrastructure. This role will be instrumental in implementing DevOps practices using Azure DevOps, optimizing and managing Azure Kubernetes Service (AKS) clusters for containerized applications, and configuring and maintaining Azure-based servers and Citrix Virtual Apps and Desktops environments. Required Skills & Qualifications A minimum of 6-10 years of relevant work experience. Should have a bachelors/masters degree in engineering. Proficiency with monitoring tools (e.g., Datadog, Prometheus, Grafana, LogicMonitor). Strong understanding of IT infrastructure, including servers, networks, and cloud environments across different OS platforms. Experience with virtualization platforms and cloud security strategies. Hands-on experience with container orchestration (e.g., Azure Kubernetes Service (AKS) or equivalent). Proficient in automation tools (e.g., Puppet and Terraform) and scripting languages (Python, Bash, PowerShell). Experience in setting up alerting and monitoring for containerized and microservices environments (Kubernetes, Docker). Familiarity with DevOps best practices, including CI/CD pipeline development. Strong problem-solving and analytical skills, with a focus on proactive identification and resolution of issues. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Preferred Qualifications Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect, or Azure DevOps Engineer Expert) are highly desirable. Experience with Citrix Virtual Apps and Desktops administration is a plus. About Hexagon Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Hexagon’s R&D Centre in India Hexagon’s R&D Centre in India is the single largest R&D centre for the company globally. More than 2,000 talented engineers and developers create innovation from this centre that powers Hexagon's products and solutions. Hexagon’s R&D Centre delivers innovations and creative solutions for all business lines of Hexagon, including Asset Lifecycle Intelligence, Autonomous Solutions, Geosystems, Manufacturing Intelligence, and Safety, Infrastructure & Geospatial. It also hosts dedicated service teams for the global implementation of Hexagon’s products. R&D India – MAKES THINGS INTELLIGENT Asset Lifecycle Intelligence: Produces insights across the asset lifecycle to design, construct, and operate more profitable, safe, and sustainable industrial facilities. Everyone is welcome Show more Show less

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Primary Duties & Responsibilities Works with cross-functional stakeholders to finalize desired technical specifications and application design Codes, tests, debugs and documents complex programs, and enhances existing programs to ensure that data processing production systems continue to meet user requirements Develops and maintains application design, program specification documents, and proprietary web applications Contributes effectively as a member of the team; takes ownership of individual assignments and projects with moderate oversight Manages and updates issue-tracking system when gaps in code and documentation are discovered May design and develop software for external clients Works with project lead and internal stakeholders to formulate product and sprint backlog Develops detailed system design specifications to serve as a guide for system/program development Identifies and resolves system operating programs in order to provide continuous business operations Interacts with user management regarding project status and user requirements to promote an environment with improved productivity and satisfaction Provides technical leadership and training to Software Engineers I Assists in scheduling, determining manpower requirements, and estimating costs to project completion in order to meet user requirements. Develops new control applications from a set of specifications and tests new and modified control applications Provides remote support for field personnel as they install and troubleshoot new applications Provides on-site support for some scheduled installations and upgrades and end-user support, primarily concerning application issues Creates documentation for configurations and how to implement and test the applications Skills And Experience Full-stack developer Proficient in React, Vue.js, .Net and . ASP.net, including building and supporting APIs (.NET/C#) Implementation in UX design and development, including best practices, such as WCAG Must demonstrate proficiency in secure coding practices Proficiency in SQL is highly desired Familiarity with Sitecore is a plus Must be comfortable working with a global team of IT members, business stakeholders, contractors, and vendor partners Prior experience delivering software solutions for health, transportation, or other regulated industries is a plus Experience & Educational Requirements Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 3+ years of directly-related or relevant experience, preferably in software designing and development. Preferred Certifications Android Development Certification Microsoft Asp.Net Certification Microsoft Certified Engineer Application/Infrastructure/Enterprise Architect Training and Certification, e.g. TOGAF Certified Scrum Master SAFe Agile Certification DevOps Certifications like AWS Certified DevOps Engineer Skills & Knowledge Behavioral Skills: Critical Thinking Detail Oriented Interpersonal Communication Learning Agility Problem Solving Time Management Technical Skills API Design Cloud Computing Methodologies Integration Testing & Validation Programming/Coding Database Management Software Development Life Cycle (SDLC) Technical Documentation Web Application Infrastructure Web Development Frameworks Tools Knowledge Cloud Computing Tools like AWS, Azure, Google cloud Container Management and Orchestration Tools Big Data Frameworks like Hadoop Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design Microsoft Office Suite NoSQL Database Platforms like MongoDB, BigTable, Redis, RavenDB Cassandra, HBase, Neo4j, and CouchDB Programming Languages like JavaScript, HTML/CSS, Python, SQL Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Show more Show less

As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career. As part of the ongoing support and enhancements to our Employee Technology Services (ETS) we're looking for Senior Endpoint engineer to support Thomson Reuters Virtual Desktop Infrastructure. About the Role: In this opportunity as Senior, Endpoints Devops Engineer, you will be responsible for the following activities Design, deploy, and manage AVD environments, including host pools, workspaces, and applications. Troubleshoot and resolve complex issues related to Azure Virtual Desktop performance, connectivity, and user experience. Security and Compliance: Implement RBAC, MFA, and network security for AVD environments. Automation and Deployment: Automate AVD deployment and management using PowerShell, Azure CLI, and ARM templates. Monitoring Documentation: Monitor AVD performance using Azure Monitor and maintain documentation. Build CI/CD pipelines for AVD using tools like Terraform and Bicep. Develop custom scripts and tools to enhance AVD automation. Integrate AVD with DevOps workflows and implement automated testing About You: You're fit for the role of Senior, Endpoints Devops Engineer if your background includes: Education: Bachelor’s degree in computer science or a related field. Experience: 6-10 years of experience working with Virtual Desktop technologies, including hands-on experience with Azure Virtual Desktop (or similar solutions like Citrix Virtual Apps and Desktops). Azure Expertise: Deep understanding of Azure Virtual Desktop architecture, components (host pools, session hosts, workspaces), and management tools (PowerShell, Azure CLI, ARM templates). Virtualization & Endpoint Management: Extensive experience with Windows Server administration, Active Directory, and endpoint management solutions (e.g., Intune, SCCM). Networking Fundamentals: Solid grasp of networking concepts and protocols (TCP/IP, DNS, DHCP) and their application within virtual desktop environments. Security Focus: Experience implementing and managing security controls for virtual desktop environments, including RBAC, MFA, and network security best practices. Troubleshooting & Problem-Solving: Proven ability to diagnose and resolve complex technical issues related to performance, connectivity, and user experience within virtual desktop environments. Collaboration & Communication: Excellent interpersonal and communication skills for effective collaboration with IT teams, stakeholders, and potentially end-user What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. Show more Show less

When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What Youll Be Doing Youll be part of the Global Infrastructure organization that provides end user support to the workforce in Verizon India. As a Sr Manager of the End User Support team, youll be responsible for the following: Identifying, diagnosing, and resolving the issues in computer hardware and software in a system such as laptops and PCs Working with other infrastructure stakeholders and collaborate with them to address issues around Desktop packaging & distribution, CITRIX VDI & computer networking Building and nurturing high performing teams & Stakeholder collaboration to address Providing ongoing performance feedback, coaching, training and development. Adapting industry leading practices in service management and infrastructure enablement to improve cost of operations and operate with high service levels and customer satisfaction scores. Analyzing employee journey and embarking on transformative initiatives to enhance employee experience Be flexible to work in shifts based on business requirements Mentoring & Coaching the team technically for unresolved issues Stakeholder management, User experience focus, vendor management. Leading virtual teams and be accountable for: Support teams Availability Handling escalations Adhoc requests Performance management & Stack ranking Tracking KPIs & Monitoring AYS dashboards for insights Creating executive level dashboards & drive meaningful partnership Manage complex projects and programs Providing desktop support, project coordination, imaging/ re-imaging PCs, and laptops. Coordinating with the third-party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same. Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. Developing strategies, assisting with designs and applications, software testing, development for preventing a technical breakdown in future. Monitoring and analyzing the performance of an upgraded/changed system, keeping track of its performance, reliability, risks, and benefits. Strengthen Employee Engagement and build a culture of learning & innovation Bringing new ideas and process improvements to reduce ticket Volume and provide better employee experience What were looking for You'll Need To Have Bachelors degree or four or more years of work experience. Six or more years of experience in IT Infrastructure support Experience in providing IT support for desktops, printers, peripherals and mobile devices Possess an engineering-centric background and a user first mindset Good communicator with presentation, Interpersonal and Problem solving skills. Program Management skills and an ability to influence internal and external stakeholders without exercising authority Experience in Service Now Tool reporting and usage Even Better If You Have Certified ITIL v3 and above Infrastructure certifications such as CCNA, Citrix, Virtual Desktops etc. Good knowledge in Python, Powershell, Looker, Grafana, Splunk Good knowledge in AIOPS Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Locations Hyderabad, India Show more Show less

hackajob is collaborating with Wipro to connect them with exceptional tech professionals for this role. Title: System Engineer - L4 Requisition ID: 65114 City: Hyderabad Country/Region: IN Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do ⢠Excellent communication skills ⢠Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ⢠Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ⢠Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ⢠Answer incoming calls and respond to customerâs emails in timely manner. ⢠Manage and resolve customer complaints. ⢠Identify and escalate issues to supervisors as and when needed. ⢠Provide product and service information to customers. ⢠Research required information using available resources and Offer Solution to customers. ⢠Research, identify, and resolve customer complaints using applicable software. ⢠Route calls and tickets to appropriate resources and Domains who can best support he user, ⢠Document all call information according to standard operating procedures. ⢠Recognize, document, and alert the management team of trends in customer calls. ⢠Create SOPs for new Issues and resolution given. ⢠Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Tools Development-Software Engineering . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

hackajob is collaborating with Wipro to connect them with exceptional tech professionals for this role. Title: System Engineer - L4 Requisition ID: 51824 City: Hyderabad Country/Region: IN Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do ⢠Excellent communication skills ⢠Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ⢠Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ⢠Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ⢠Answer incoming calls and respond to customerâs emails in timely manner. ⢠Manage and resolve customer complaints. ⢠Identify and escalate issues to supervisors as and when needed. ⢠Provide product and service information to customers. ⢠Research required information using available resources and Offer Solution to customers. ⢠Research, identify, and resolve customer complaints using applicable software. ⢠Route calls and tickets to appropriate resources and Domains who can best support he user, ⢠Document all call information according to standard operating procedures. ⢠Recognize, document, and alert the management team of trends in customer calls. ⢠Create SOPs for new Issues and resolution given. ⢠Complete call logs and reports. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

hackajob is collaborating with Wipro to connect them with exceptional tech professionals for this role. Title: System Engineer - L2 Requisition ID: 32664 City: Hyderabad Country/Region: IN Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Summary: We are looking for a Senior Desktop Engineer with expertise in managing and supporting enterprise-level desktop environments. Key Responsibilities: Provide advanced technical support and guidance to desktop support team. Evaluate and implement new technologies to enhance desktop management. Create and maintain technical documentation. Handle escalated support requests and major incidents. Qualifications: Bachelor's degree in IT or related. 5+ years in desktop support with leadership experience. Strong troubleshooting and Windows system administration skills. Knowledge of scripting (PowerShell) and virtualization (VMware, Citrix).

Job Summary: We are seeking skilled professionals at various experience levels to join our team in managing and expanding our Azure Windows Virtual Desktop (WVD) environment. Open roles range from Team Lead , Technical SME , to L1 Support Engineer . The ideal candidates will have expertise in Azure Virtual Desktop, automation, and user support in enterprise environments. Key Responsibilities (Level-Based Scope): Team Lead Responsibilities (8+ years): Lead and mentor a team to design, deploy, and manage Azure WVD environments. Define architecture strategy and best practices for cost, performance, and scalability. Oversee migration from legacy Citrix/VDI platforms to Azure WVD. Collaborate with cross-functional teams and stakeholders to align IT delivery with business objectives. Ensure adherence to compliance, governance, and documentation standards. Technical SME Responsibilities (5–8 years): Design and implement WVD host pools, RemoteApps, and golden image lifecycle. Develop automation using PowerShell and ARM templates for deployment and management. Integrate WVD with Azure AD, Conditional Access, networking, and other Azure services. Troubleshoot complex issues and optimize performance and availability. L1 Support Responsibilities (3–5 years): Provide day-to-day support for Azure WVD users and handle incident management. Perform basic VM and session host troubleshooting and user onboarding. Monitor systems using Azure Monitor and escalate issues as needed. Maintain user access, profile configurations, and follow standard operating procedures. Required Qualifications: Hands-on experience with Azure Virtual Desktop (WVD) administration. Knowledge of Azure AD, networking, storage , and security configurations . Experience in automation using PowerShell and familiarity with ARM templates . Understanding of networking protocols, VPNs, and firewalls . Experience with Citrix Virtual Apps , VMware Horizon , or similar platforms is a plus. Strong analytical and troubleshooting skills at all levels. Excellent communication skills ; ability to work in a collaborative, team environment. Preferred Certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert Show more Show less

Mandatory Skills: Citrix Admin. Experience8-10 Years.

Mandatory Skills: Citrix Admin. Experience8-10 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Voice Admin. Experience1-3 Years.