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3.0 - 5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Citrix Admin . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 2 months ago
3.0 - 5.0 years
0 Lacs
Ahmedabad, Gujarat, India
Remote
Job description: Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: MSSQL Database Admin . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Gurgaon, Haryana, India
Remote
Build, implement, and manage products/solutions for Rackspace Hosted and Remotely Managed Citrix environments Manage L3 escalations for all Citrix related products Provide recommendations for architecture design and strategic initiatives that require application virtualization and/or virtual desktop infrastructure (VDI) Responsible for identifying and solving technical issues related to the Citrix solution, which, in addition to Citrix Virtual Apps and Desktops can include OS level troubleshooting, webserver, database server, applications server, DNS, or other software issues Troubleshooting and Root Cause Analysis of production support related issues Highly proficient with XenApp and XenDesktop 7.15 LTSR and previous versions Design and architecture expertise in XenApp o XenDesktop o Citrix Storefront o Citrix Desktop Delivery Controller o Citrix Provisioning Services o Citrix UPM o Citrix Director Windows 10 expertise and WVD user support exposure/experience coupled with Expertise on Microsoft Windows platforms, Active Directory, DNS and GPO , FSlogix , Gold image mgmt (app publishing/patching) Azure Monitor (OMS/log analytics) Strong knowledge of Citrix ADC/Netscaler Secure Gateway Work with product management to design/deploy complex custom Citrix applications, XenApp and XenDesktop Coordinate with other Operations/App. Services team members regarding deployment and ongoing maintenance of new systems and solutions Perform various administrative duties and maintenance functions as required Have a good background and work on technologies other than Citrix like Windows Server (2012 through 2019), Microsoft Exchange and O365. (knowledge on Skype for Business, Hyper V and other related technologies will be a plus) Show more Show less
Posted 2 months ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Roles & Responsibilities: Professional Services Delivery Network Security Engineer L4 Network Security Engineer L4: Key Responsibilities Proven expertise in configuring and managing Cisco ASA, Palo Alto, Fortinet & Juniper firewalls Firewall & Security: Advanced configuration and troubleshooting of firewalls (Cisco ASA, Palo Alto, Fortinet), VPNs (IPSec, SSL), IDS/IPS Demonstrated ability to implement advanced features on Palo Alto firewalls, including converting Layer 4 to Layer 7 traffic Hands-on experience with F5 Load Balancers and NetScaler Load Balancing & Redundancy: Implementing solutions using F5, Citrix NetScaler, HA/Failover systems Demonstrated ability to manage and execute complex firewall migrations and load balancer migrations in dynamic environments , ensuring minimal disruption and adherence to best practices. Routing & Switching: Deep expertise with protocols like BGP, OSPF, EIGRP, MPLS, STP, VXLAN, etc NSX,CDN,CASB, SD-WAN / SDN: Deep knowledge of software-defined networking platforms (Cisco SD-WAN, VMware NSX) Network Automation: Scripting (Python, Ansible, Terraform) to automate configurations and monitoring Lead the design, implementation of firewall and load balancing solutions for clients Create and review all technical diagrams of infrastructure using Visio or Smart draw Work directly with Clients/PMs to understand their network security needs and translate them into effective technical solutions Stakeholder Communication: Translating technical issues into business-impact language for management or clients Knowledge of NSX,CDN,CASB will be added advantage Linux & Virtualization skills will be added advantage Preferred Certifications: Cisco Certified Network Professional (CCNP Security) or equivalent, CCIE or equivalent Palo Alto Networks Certified Network Security Engineer (PCNSE) or equivalent F5 Certified Administrator or equivalent certification CompTIA: Network+, Security+ Linux & Virtualization certifications will be added advantage Full project life-cycle experience and knowledge of best-practice project methodologies Stakeholder Communication: Translating technical issues into business-impact language for management or clients. Show more Show less
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement innovative strategies for problem-solving. Lead continuous improvement initiatives within the team. Professional & Technical Skills: Must To Have Skills:Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of virtualization technologies. Experience in troubleshooting and resolving Citrix-related issues. Knowledge of networking concepts and protocols. Hands-on experience in implementing Citrix solutions. Good To Have Skills:Experience with Citrix NetScaler. Additional Information: The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Gurugram office. A 15 years full-time education is required. About The Role ::HP Device Manager (HPDM) Administrator Location:Bangalore , Gurugram , L9Job Summary The HP Device Manager (HPDM) Administrator (L2) will oversee the advanced management, optimization, and troubleshooting of HP thin clients and their associated environments. This role requires a deep understanding of HPDM architecture, endpoint management, image creation, and deployment strategies. The candidate will be the escalation point for critical issues, ensure seamless operation of thin client deployments, and lead initiatives for system enhancements and integrations.________________________________________Key ResponsibilitiesAdministration and Management1.HPDM System Administration:oManage and maintain the HP Device Manager server infrastructure, including configurations, updates, and backups.oAdminister the deployment and management of thin clients across multiple sites using HPDM.oConfigure thin client groups, policies, and tasks in HPDM to ensure efficient operations.2.Image and Template Management:oDevelop, maintain, and update golden images for HP thin clients.oPerform OS updates, driver integrations, and application installations on images.oCreate, test, and deploy templates for uniformity across devices.3.Monitoring and Troubleshooting:oMonitor HPDM health and performance, addressing alerts and resolving issues proactively.oTroubleshoot complex thin client issues, including boot failures, configuration mismatches, and application errors.oConduct root cause analysis (RCA) for recurring problems and implement permanent fixes.4.Patch and Security Management:oImplement firmware updates and security patches for HP thin clients through HPDM.oEnsure compliance with security policies by managing device certificates and encryption settings.5.Integration and Optimization:oIntegrate HPDM with other IT systems, such as Active Directory and VDI environments (e.g., Citrix, VMware Horizon).oOptimize thin client performance for specific use cases (e.g., multimedia, VDI).6.Automation and Scripting:oDevelop automation scripts for repetitive tasks using HPDM scripting or PowerShell.oStreamline bulk deployments, updates, and troubleshooting using automation tools.7.Documentation and Reporting:oMaintain comprehensive documentation, including HPDM configurations, SOPs, and troubleshooting guides.oGenerate detailed reports on device status, deployment success rates, and performance metrics.8.Team Collaboration and Leadership:oAct as the primary escalation point for L1/L2 teams for advanced HPDM-related issues.oProvide technical guidance and training to team members on HPDM best practices.oCollaborate with cross-functional teams to align thin client strategies with organizational goals.________________________________________Skills and QualificationsTechnical Expertise1.HPDM Knowledge:oAdvanced knowledge of HP Device Manager architecture, features, and configurations.oExpertise in managing HP thin clients, including t430, t640, and other models.2.Image and Firmware Management:oProficiency in image creation, customization, and deployment for thin clients.oExperience with Windows IoT and Linux-based HP thin client operating systems.3.Integration Skills:oFamiliarity with Citrix, VMware Horizon, and Microsoft Azure Virtual Desktop (AVD) integrations with thin clients.oStrong understanding of Active Directory, DHCP, DNS, and network protocols as they relate to thin client deployment.4.Tools and Automation:oExperience with monitoring and automation tools, including HPDM scripting, PowerShell, or similar technologies.5.Security and Compliance:oKnowledge of security best practices for endpoint devices, including encryption, firmware patching, and access controls.Soft Skills6.Strong problem-solving and analytical skills for troubleshooting complex issues.7.Excellent communication skills to explain technical concepts to non-technical stakeholders.8.Team leadership and mentorship abilities to guide L1/L2 teams.Certifications (Preferred)9.HP certifications related to thin client management.10.ITIL Foundation certification for understanding incident and change management processes. Qualifications 15 years full time education
Posted 2 months ago
7.0 - 12.0 years
9 - 14 Lacs
Jaipur
Work from Office
Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Network Analytics Minimum 7.5 year(s) of experience is required Educational Qualification : Proactive Hirring Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components, and testing efforts. You will play a crucial role in ensuring the smooth functioning of the infrastructure. Your typical day will involve collaborating with cross-functional teams, analyzing requirements, designing and implementing solutions, and conducting testing to ensure optimal performance and reliability. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Assist in defining requirements for data center technology components. Design and build data center technology components. Conduct testing efforts to ensure optimal performance and reliability. Collaborate with cross-functional teams to analyze requirements and design solutions. Professional & Technical Skills: Must To Have Skills:Proficiency in Citrix Virtual Apps and Desktop Administration. Good To Have Skills:Experience with Network Analytics. Strong understanding of data center technology components. Experience in designing and building data center infrastructure. Knowledge of testing methodologies and tools for infrastructure components. Ability to collaborate with cross-functional teams and analyze requirements. Excellent problem-solving and decision-making skills. Strong communication and interpersonal skills. Additional Information: The candidate should have a minimum of 7.5 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based in Jaipur. Proactive Hirring is required. Qualifications Proactive Hirring
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Coimbatore
Work from Office
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring smooth operations and timely delivery of services to meet service level agreements. Roles & Responsibilities: Perform daily VDI administration, maintenance and upgrades including service packs, patches, hot fixes, and security configurations Experience in Creation and maintenance of VDI master images Experience in Creation and maintenance of Desktop pools Monitor for performance and monitor event alerts and take appropriate action Must have an extensive working experience with Citrix Provisioning Services 7.x (PVS) or Machine Creation Services (MCS) in a VDI environment Windows Patch Management in VDI environment Implement new desktop systems according to documented plans and published change control processes Citrix Experience - Experience in networking field including Citrix Administration. Proficient in Windows Server (2012/2016/2019). PowerShell Scripting Configuring and Managing Citrix Storefronts. Build, manage, and troubleshoot multiple large Active Directory environments Citrix Product upgradation and Migration tasks including hotfix management Should have knowledge and experience about the Citrix Secure Gateway and Citrix access gateway Should have knowledge and experience on Active Directory, DNS and DHCP Concepts Should have knowledge and experience on Citrix Printing Professional & Technical Skills: Technical Skills Hands-on experience on Public Cloud:AzureAzure WVD, Citrix Excellent understanding of Azure WVD. Excellent understanding of Azure Fundamentals Excellent understanding of Citrix Cloud/On-premises Virtual Apps & Desktops. Good in Administration of WVD. Good in Administration of Citrix. Excellent understanding of different flavours of VDI(like pooled VDIs, dedicated VDIs). Excellent understanding trouble-shooting skills in above areas. Excellent understanding on ITIL process with managing requests, incidents, change and problem Working knowledge on FSlogix is added advantage. Good to have below certifications: AZ-140 Configuring and operating Windows Virtual Desktop on Microsoft Azure AZ-900:Microsoft Azure Fundamentals Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure (1Y0-150) Additional Information: Bachelor's degree Exposure and working level knowledge of working with and interfacing to global delivery teams Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams. Strong service attitude and a commitment to quality. Willing to work in 24x7 model. Relevant Work Experience:6 Years Qualifications 15 years full time education
Posted 2 months ago
5.0 years
0 Lacs
India
On-site
About The Role We are seeking an experienced AWS Migration Engineer to lead and execute end-to-end cloud migration projects. The ideal candidate will have a strong background in AWS services, networking, and cloud architecture. Key Responsibilities Design and implement end-to-end AWS migration strategies Lead complex migration projects from planning to execution Optimize existing infrastructure for cloud environments Collaborate with cross-functional teams to ensure smooth transitions Provide technical guidance and mentorship to junior team members Implement and manage secure, scalable network architectures in AWS Required Skills And Qualifications 5+ years of experience in cloud migrations, with a focus on AWS Deep knowledge of AWS migration services (e.g., AWS Migration Hub, AWS Application Migration Service, AWS Server Migration Service) Strong understanding of networking concepts and implementations in AWS, including: VPN and AWS Direct ConnectVPC peering and AWS Transit Gateway Network Address Translation, (NAT)Route tables and subnets Security Groups and Network Access Control Lists (NACLs) Expertise in a wide range of AWS services, including but not limited to: Compute: EC2, Lambda, ECS, EKS Storage: S3, EBS, EFS Database: RDS, DynamoDB, Aurora Networking: VPC, Route 53, Cloud Front Security: IAM, AWS WAF, AWS Shield Management: CloudWatch, CloudTrail, AWS Config Experience with AWS Dedicated Hosts and EC2 Dedicated Instances Proficiency in infrastructure-as-code tools (e.g., Terraform, CloudFormation) Strong scripting skills in languages such as Python, Bash, or PowerShell Experience with Windows and Linux operating systems Excellent problem-solving and communication skills Working knowledge of configuration management tool Ansible Preferred Qualification Experience with containerization and orchestration (e.g., Docker, Kubernetes) Familiarity with database migration techniques and tools (e.g., AWS Database Migration Service) Understanding of security best practices in cloud environments Experience with hybrid cloud architectures Familiarity with AWS Organizations and multi-account strategies Good to have Citrix, Azure and SQL knowledge Show more Show less
Posted 2 months ago
7.0 - 12.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : Servicenow Tools Administration Minimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer with expertise in ServiceNow Governance Risk and Compliance (GRC), you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions using ServiceNow GRC. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow GRC. Design and develop ServiceNow GRC applications, including configuring workflows, business rules, UI pages, and UI actions. Ensure compliance with ServiceNow best practices and standards, including maintaining documentation and conducting code reviews. Provide technical guidance and mentorship to junior team members, including conducting training sessions and knowledge sharing. Professional & Technical Skills: Must To Have Skills:Expertise in ServiceNow Governance Risk and Compliance (GRC). Good To Have Skills:Experience in ServiceNow Tools Administration. Strong understanding of ITIL processes and ServiceNow platform capabilities. Experience in designing and developing ServiceNow GRC applications, including configuring workflows, business rules, UI pages, and UI actions. Experience in conducting code reviews and maintaining documentation. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow GRC. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using ServiceNow GRC. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification
Posted 2 months ago
6.0 - 11.0 years
8 - 12 Lacs
Hyderabad
Work from Office
the the ,. discussionsnote-taking,ServiceNOW Incidentwhile Position: Senior System Analyst Shift: EST Location: Hyderabad(WFO) The Senior Support Analyst will provide system administration functions to a global client base using a Manufacturing Execution System (MES) as part of the organization's Solution Delivery team. The ideal candidate for this role will be able to follow the team's shared schedule for on-call support, including: Participation within 24/7 On-call model with rotating schedule, may require evening, weekend, holiday work availability. Notice is typically provided but in some instances, issues may arise that require immediate support, so flexibility with work hours is desired. May need to provide support during specific events and/or issues, such as cut-over weekends[BT1] . Due to role supporting Production, all deadlines and/or timelines must be fulfilled as defined/committed. Responsibilities as part of this role will include: General Installation/Infrastructure Support: Document installations, including: project servers, IP addresses, Change Requests, associated databases, non-standard user accounts, passwords and any additional server information required. Provide information to team members regarding[BT2] outages for installations and upgrades (including completion and availability). Support installation and administration of databases and applications[BT3] . Support administration of infrastructure installation and supporting applications (MS Office, Adobe, updates, upgrades and patching[BT4] ). Support Citrix administration, troubleshooting, and coordination[BT5] . Ensure information is shared among team members regarding steps and dependencies within installation processes. Test installations and configurations, post-installation changes, edits and database exports. Test each published icon after installation. Test non-system infrastructure changes (patches, edits, applications and upgrades). Application Support: Troubleshoot installations, application issues, and configurations. Assist project teams testing new releases or patches. Contribute, as needed, to other global documentation, including but not limited to: Design/Architecture, Test Summary Report, Validation Plans and/or Reports. Actively participate in development and maintenance of teams knowledge database, including Guidelines and FAQs. Provide approval for application-related documentation. Incident/Change Management: Create, manage and process Change Requests and Trouble Tickets (Incident/Change Management) for application-related issues, changes and associated activities[BT6] . Produce notes and supporting documentation for record keeping and data stewardship responsibilities. Provide approvals to complete appropriate requests. End User Training and Communication: Provide application icons to team members[BT7] . Provide links to resources (e.g., Citrix neighborhoods[BT8] ). Provide training on application modules and functionality. Provide training on non-application modules and/or functionality. Author tutorials for end user task training, as needed. Soft Skill Requirements: Keen attention to instructions and details Ability to manage workload and priorities, including assessing incoming items and re-prioritizing tasks as needed Organized individual with strong note taking and documentation skills Proactive communicator, capable of leading discdiscussionsssion and driving follow-up with customers, other third parties, international team members and end users as needed. Quick learner with capability to pick up new technologies quickly. Independent individual who works well autonomously and also in collaboration within a group setting. Position Requirements: Operational experience in Microsoft Windows Ecosystem SQL Networking Skills Desired Experience: Prior experience working in Manufacturing Information Technology/System Administration Such as installations, upgrades and etc And stakeholders Db admin is very limited. We will occasionally install and configure certain parts, but much will be handled by DB team MS Edge and Kepware Separate CTX team for many tasks, but we sill need to have enough access and knowledge to clearly define when to involve CTX team While following strict MES manufacturing guidelines Manage workflow for new user access requests for MQuEST environments Knowledge Articles, documents, and tools ServiceNOWIncident and Change Management. Regards Pranith Karna 9347563139 (whatsapp)
Posted 2 months ago
5.0 - 10.0 years
10 - 16 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
EDR: SentinelOne, CrowdStrike, Microsoft | VDI: Citrix, Microsoft WVD | Networking: Cisco, Juniper (strong exp) | Security Perimeter: Checkpoint, Fortigate, PaloAlto, Proxy (strong exp) | Endpoint Sec & MDM: AV, EDR, DLP, Jamf, Intune (basic exp)
Posted 2 months ago
7.0 - 12.0 years
7 - 17 Lacs
Bangalore Rural, Bengaluru
Work from Office
Opening with an Pharma company. **Looking someone with PAS-X Expe** Role & responsibilities : Advanced knowledge in local area network operations, virtualization environments (e.g. Citrix / VMWare), Operating Systems (e.g. Windows, Unix, Windows Server) Good database knowledge (Oracle / PL-/SQL) Good analytical skills Strong service orientation and good communication behavior High self-motivation level High willingness to deeply dive into new products and learn something new about our service/product world day by day Fluency in English language is a must ITIL understanding is a benefit, ideally backed by an ITIL Foundation Certificate Working experience in ITIL based IT-Service Management environments (e.g. Service Now, Remedy, Zendesk, etc.) is a plus Strong process understanding Interested candidates shared resume on snehal@topgearconsultants.com
Posted 2 months ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
JOB DESCRIPTION Location: Noida, Bengaluru and Chennai (Hybrid) Position – DWP Presales SA Mandatory Requirements Presales experience in Workplace area and Customer facing role in the current organization. Excellent writing and oral communication skills. Effort Estimation experience for Service Desk and Digital Workplace. Domain Knowledge including Cost and Effort Estimates Experience in providing solution for Service Desk ITIL Process Knowledge Expertise in Field support solution design Knowledge in device management (SCCM, Intune, Jamf, Active Directory, VDI, Citrix) Knowledge in Messaging and Collaboration platforms (O365, M365, Gsuite) Good Knowledge in Operational activities in End User Device Management (Deployment, Patching, Monitoring) Knowledge about market leading tools and approaches of Automations Experience in creating Solution documents, customer presentations. Good To Have In-depth knowledge of any technology (SCCM, Intune, O365, M365, VDI, Citrix) Transformation expertise (Migration, experience in Merger and acquisition projects) Expertise in Voice platforms (Avaya, Cisco, Genesys) Modern Device Management Implementation Transition Overviews for Solutioned People, process, and technology Part of Due Diligence Sessions/Activities Show more Show less
Posted 2 months ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Job Purpose ICE Data Services India Private Limited., a subsidiary of Intercontinental Exchange presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. Engineer, Enterprise Endpoint Solutions is part of the team responsible for the global corporate endpoint computing environment. This position is specifically charged with the management and maintenance of the workstation environment for all ICE, Inc. and subsidiary companies. This position requires strong technical proficiency with a range of enterprise tools, as well as an eager attitude, professionalism, and solid communication skills. Responsibilities Must have Strong experience MAC OS with familiarity with UNIX shell scripting with SH, BASH, and ZSH, or Python. Familiarity with Apple Platform/macOS Mobile Device Management concepts and enterprise deployed application configuration methodologies. Familiarity with JAMF. Experience with JAMF Composer or Visual Studio Code and Munkipkg. Experience in Workspace One (Airwatch) which includes deploying agents, troubleshooting issues, Device management, enrolling devices etc. Good To have Workstation OS - Familiarity with Windows OS. Application Packaging - Experience in terms of building the applications as part of MSI, MST using Flexera Admin Studio or PSADT (PowerShell Deployment Toolkit). Having exposure on packaging applications using tools such MS Intune and JAMF will be an added advantage for this role. Desktop Management Systems - Experience with building and managing desktop management infrastructure using tools such as MECM, MS Intune, Core Management, Autopilot, Azure. Image Management -Experience with Capturing the Image using MDT or PXE methodology and create task sequence and deploy them through SCCM, MECM. Patch Management - Software and OS patch management using SCCM, Cloud Management Gateway (CMG), Windows Evergreen, Windows Update for Business etc. Mobile Device Management: Need experience in terms of managing mobile devices Android, Windows, Apple using varies management tools such as Intune, AirWatch, JAMF etc. Scripting - Strong scripting skills in VBScript, batch and PowerShell required, with advanced knowledge of PowerShell for management and automation a big plus. Should be comfortable performing tasks from the command line. Knowledge And Experience Candidate with more than 8-10+ years of experience in terms of Desktop Management role using varies MACS OS technologies like JAMF, Unix, Python, BASH, ZSH & Microsoft Technologies such as MECM, MS Intune, Azure etc. College degree in Engineering, MIS, CIS, or related discipline preferred. Familiarity in creating test, migration, and delivery plans for delivering software and security patches globally. Familiarity with Service Now and Change/Incident Management practices. Experience in the Financial Services industry a plus. Experience in managing VDI environment (VMware Horizon, Citrix) will be plus. Show more Show less
Posted 2 months ago
4.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Tata Consultancy Services is conducting walk-in interview for Performance Testers !!! Walk in at TCS SNR-Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai, Tamil Nadu 600119 on 7-Jun-25, Saturday !! Role***Performance Tester Exp***4-8 years Location***Chennai Apache JMeter is a mandatory skill 7-10 Years of experience in Performance testing 5+ years of experience in using Apache JMeter performance testing tool. Strong ability to design and develop performance test scripts, using JMeter (mandatory), LoadRunner (mandatory)and other tools. Hands on experience in script migration from LRE to JMeter Handson experience in developing framework and integrating Jmeter with other open source tools to simulate the load from the web tier and capture the E2E page response time and other performance metrics. Design, develop, and execute various kinds of performance tests for diverse applications and systems. In-depth knowledge in using the performance monitoring tools like Splunk, Newrelic, Perfmon, AppDynamics, etc, with the ability to analyse, interpret test results and identify bottlenecks. Excellent analytical skills and experience in troubleshooting performance issues across tiers (e.g., application, database, network). Strong communication skills, with the ability to document & present the test results / findings to technical and non-technical stakeholders. Should have academic qualifications in Information Technology, Computer Science, or related fields, with strong coding skills in any of the programming language (Java, groovy, C, C++, Python , etc.) Expert in testing following performance testing protocols using JMeter or JMeter integration with other open source testing tools: Siebel-Web, Oracle NCA, Web (HTTP/HTTPS), Webservices, Truclient, JMS Queue, Citrix, M2M, Different types of Network Traffic generation, Batch Jobs, and Database Query Execution Expert in Unix commands, Shell scripting, and SQL Experience in Telecom domain. Experience in performance testing Oracle Products - Siebel CRM, Fusion, ERP, and BRM Developing reusable assets and value add for the performance testing team Good to have Skills Experience in High Availability and Disaster Recovery Testing Experience in any one of the automation tools like Selenium java /Python, UFT, etc Experience in any of the CI/CD tools like Jenkins, CircleCI, etc Experience in version control tools like Git, etc Experience in other open-source performance testing tools Role & Responsibilities Would be responsible for the creation and maintenance of performance test plans. Understand the system architecture from a performance testing perspective. Provide Performance Testing expertise to the various projects. Review and prioritize all problems found during testing and relay them to Developers promptly. Will be responsible for the execution of performance test scripts. Ability to perform analysis of testing results and triage issues found. Develop the performance test artifacts. Interested and eligible candidates can apply !!! Show more Show less
Posted 2 months ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Qualcomm India Private Limited Job Area Information Technology Group, Information Technology Group > IT Networking General Summary Qualcomm IT is looking for "Network Engineer" for Qualcomm Global Enterprise networking, Role based out of Bangalore. This position is expected to have good Experience in working on Large scale heterogenous Networks, In-Depth Troubleshooting skills, in Campus Networks and Good understanding of data center networking technologies, network virtualization, and automation. Minimum Qualifications Bachelor's degree in a technical field (e.g., Computer Engineering, Computer Science, Information Systems). OR 1+ year of Networked Systems-related work experience with a Bachelor's degree in a non-technical field. OR 3+ years of Networked Systems-related work experience without a Bachelor’s degree. Physical Requirements Frequently transports and installs equipment up to 20 lbs. Scope Of The Role Involves (Responsibilities) Should work in a 24x7 rotational shifts, supporting global Network operations. Should support a heterogenous global network infrastructure consisting of Routers, switches, Data Center Networking gear, Load balancers etc. Should have experience working on Cisco, Aruba, Arista DC Networking, Citrix NetScaler’s Should have awareness and experience in Monitoring/observability tools like Datadog, Splunk, CAPM. Should also participate in daily operational duties such as: responding to support requests and troubleshooting service problems or outages Perform upgrades, new installations, enhancements and configuration changes as needed. Should have expert skills in Routing & Switching Technologies. Develop and maintain documentation, perform upgrades, installations, enhancements, configuration changes, troubleshooting, monitoring, and other operational responsibilities. Adhere to corporate change management policies and practices and serve as liaison between service groups, customers and IT management to coordinate service impacts. Develop and maintain documentation Assist in the deployment of Network across the Globe. Able to work as part of a virtual global/regional team with cultural and language differences. Supporting a broad range of projects, from enterprise-wide initiatives to localized solutions that may span across multiple departments or functions. Interfacing with other IT groups or internal business units to gather requirements or present solutions that meet business objectives/initiatives. Understanding of IT networking architectures and implementations Required Technical Qualifications: 4 to 5 years of Experience in Core Networking Skills ( LAN/WAN/Data Center/ Load balancers). Excellent communication skills, both verbal and written. Must have Prior solid Experience in handling L2, L3 Network issues. 3+ years of working experience configuring Cisco IOS and/or NX-OS network equipment Knowledge and experience with protocols/technologies such as OSPF, EIGRP, BGP, STP, QoS, vPC/MLAG/CLAG, VXLAN, Network Access Control, 802.1x. Experience and expertise with TCP/IP operations and troubleshooting. Experience with individual, group and vendor-assisted troubleshooting. Experience working in large scale IT operations and high-risk networks. Familiarity with Python and Ansible automation for networking. Preferred Experience with Ansible and/or Python automation for networking CCNP Certification. Good Experience supporting and implementing Campus and Data Center Networks. Education Requirements Bachelor's/Master's degree in Computer Engineering/Computer Science/Information Technology or equivalent experience Industry Standard certification CCNP Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3071834 Show more Show less
Posted 2 months ago
1.0 - 4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Tata Elxsi is truly your home to a billion possibilities. We believe in opportunities for everyone to be bold and curious and seek to shape the future. Explore what’s possible, discover what you love to do, and find accelerated paths for growth. At Tata Elxsi, you matter. We are looking for a bright and passionate VMware Administrator with the skills below Experience :1 to 4 Years Hiring Location: Bangalore Required Skills: VMware, Nutanix Experience of VMware architecture Virtualized infrastructure management (VMware, Citrix, Microsoft) Data centre migration planning and execution Enterprise and hybrid cloud orchestration and automation. Hands on experience in managing production VMWare clusters. Good in storage concepts, vSphere cluster upgrades and troubleshooting VMWare internal networking architecture understanding Python/PowerShell scripting to automate tasks (Desirable) Physical switch connectivity, resiliency, multi-pathing etc. Sound experience in system administration and virtualization technologies Knowledge on Nutanix AOS/AHV and VMware ESXi or other converged or hyperconverged platforms Migration of workload, both P2V and V2V. Understanding of storage technologies and data protection technologies like replication, snapshots, backup, restore, etc. Thorough understanding of Nutanix architecture (added advantage) Show more Show less
Posted 2 months ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Details: Job Description Responsible for handling Incident and Request Management. Participate in Change and Problem Management Monitor the infra proactively and fix it even before user's report it. Provide support for L1 engineers for incident investigation, diagnosis and resolution. Ensure resolution of most of the incidents and service requests. Provide required inputs to stakeholders involved in case of critical incidents like outages. Implement Standard and minor changes. Ensure ITIL compliance for all incidents and service calls Ensure KPI compliance for all incidents Adhere to documented notification and escalation process Communicate to the customer while responding to a case and after resolution of the case. Participate in regular reviews with the team leads Update daily reports and checklists as defined. Support Virtual Desktop Infrastructure hosted on Citrix Cloud Maintain Citrix CVAD, VDIs and other core Citrix Components Administration of WEM Application installation, publication in CITRIX environment Act on alerts received through SCOM, Citrix Director or other monitoring tools. Engineer should have minimum knowledge in scripting and should be able to automate reoccurring manual tasks Job Requirements Details: Providing support for Digital Work Place Virtualization (Daas/VDI) which is a critical role within the organization. Citrix 7.15, 7.1X,DaaS(Primary) Citrix PVS 7. X or higher Satisfactory experience on Citrix Technologies (Azure AVD, Citrix Cloud, MCS, PVS, App Layering, Citrix Policies, Citrix Gateway, StoreFront, Workspace and Director) Perform server health check-ups such as resource utilization, Zombie processes. Troubleshoot and resolve Citrix related issues. Research, recommend and implement additional systems in order to improve performance and stability. Perform all routine administration and maintenance, including patching, applying security updates, disaster recovery systems and creating/maintaining images. Well versed with ITSM tools like Servicenow , Remedy and processes. Windows Server 2008, 2012, 2016,2019,2022 Basic understanding of storage and connectivity fundamentals. Able to work with the SMEs to drive major incidents and work towards RCA. Should be able to help users with their day-to-day problems and project needs. Should be able to work under pressured and capable of managing major incident and complex change requests. Excellent interpersonal and communication skills, including strong listening skills Ability to create and manage Operational Runbooks , SOPs etc. Able to establish and run good operations and governance practices. ITIL Aware (Incident/Problem /Change Management). Manage SLA and Availability of Services. Should comply with security standards. Open for rotating in 24x7 shifts for production environment support and going on call Skills good to have:- Powershell - To provide automation of repitative task Show more Show less
Posted 2 months ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Company profile Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centres in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. We have been adjudged as the Best Place to Work for 2010 - 2021 in Education & Training industry. Why KOENIG • Our employees say “It’s the Best Place to Learn” • Opportunity to work with the Fortune 500 companies & learned colleagues. • Best remuneration in the industry. Job Description Job Location: Jaipur Job Title: Customer Success Manager ( Inside sales) • We are looking for a high-performing Sales Professionals to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. • Successful previous experience (b2b /B2C /it training )as a sales representative, consistently meeting or exceeding targets. • Excellent (by all parameters) in Communications (verbal, written). • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization • Understand customer needs and requirements • Research accounts, identify key players and generate interest • Build and promote strong, long-lasting customer relationships by partnering with the client and understanding their needs. • Proven ability to convert the given lead • To identify potential business opportunities Identify the decision makers and pitch our services to the companies Globally • To have regular follow up with potential prospects and convert them as customer • Target orientated, ambitious, creative, customer focused • Should d efinitely be a ""People's Person"", i.e. Should love to interact with people and forge fruitful network.- Should be able to identify right stakeholders to connect wherever business opportunity exists.- Should be willing to learn, and must be a good listener. Koenig is actively automating. You will have to help in automation by using, helping troubleshoot and giving ideas. • Should be able to Manage/Mentor/Advice business team in sales when needed, and ask for help if necessary. Show more Show less
Posted 2 months ago
3.0 years
0 Lacs
Guindy, Tamil Nadu, India
Remote
Req ID: 123666 Remote Position: Hybrid Region: Asia Country: India State/Province: Chennai City: Guindy, Chennai Summary The primary responsibility of the Cloud Infrastructure Specialist will be to build, Administer, and manage Celestica’s footprints in the Cloud. Duties may include script/automating, maintaining, upgrading, testing, and continuously improving Cloud Infrastructure and Cloud Infrastructure as Code across Celestica’s cloud footprints. This could include Virtual Workstations/ Virtual desktop images, Server images, Networks, and other Cloud Services Deployed via code (i.e., terraform, ansible, python, etc. ). This role will focus on deploying and optimizing services into Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP), ensuring ongoing reliability, performance, and security. This role will also have exposure to ensure the operating stability of those cloud solutions and may include elements of Browser Strategy, responding to incidents & problems, deployment of new technologies, as well as design, installation, and configuration. Detailed Description Perform tasks such as, but not limited to, the following: Scripting for automated builds of Server, Virtual Desktop and workstation Images/environments. (Operating Systems, OS Hardening, Applications and Security Tools) Creation and regression testing of Server, Virtual Desktop and Workstation Images hosted in the Cloud Working with Local Support and Global Endpoint Management to maintain and troubleshoot build/deployment code/images, including automated patch management (deployment, reporting, troubleshooting). Work closely with Regional IT and project teams to gather requirements, review architecture and perform testing, debugging or software troubleshooting on managed Windows images and environment. Deployment, management and support for Virtual Desktop environments (such as Amazon Workspaces, Citrix, Microsoft Remote Desktop Services and Azure Virtual Desktop). MFA Integration Support Participate in creating and maintaining operating procedures, metrics reports and cost Governance. Explore opportunities for continuous improvement to improve operational quality and efficiency. (ie. Automation of tasks by packaging or scripting.) Knowledge/Skills/Competencies Basic understanding of Cloud Computing concepts such as VPCs, Directory Services, Identity and Access management, networking (subnets, natting, etc). Good knowledge of scripting tools (examples include. Powershell, Python, BASH, Ansible, Terraform, etc.) Familiarity with Cloud Deployment Concepts such as the use of CI/CD Pipelines, service principals Previous Operational experience in Microsoft Azure, Amazon Web Services, Google Cloud Previous experience with endpoint management concepts (such as deployment, imaging, packaging, patching, testing, support, etc.) would be a plus Very Good knowledge of Windows Active Directory and the Windows Operating system Good knowledge of Linux Operating Systems (AIX would be a plus) Previous experience with Virtual Desktops Management would be considered a plus (Citrix, AWS Workspaces, MS Virtual Desktop) Previous Experience and Understanding of ITIL practices and framework would be a plus. Ability to manage workload effectively and efficiently and establish priorities. Strong organizational skills and ability to prioritize, escalate, and communicate issues. Ability to work independently with minimal guidance with attention to detail and follow-up. Excellent oral and written communication skills Strong customer service orientation Typical Experience 3 to 6 years of related experience. Experience in similar job roles Typical Education Bachelor's Degree in Information Technology, Computer science, etc. or College Degree in Information Technology in related program Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them. Company Overview Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. Show more Show less
Posted 2 months ago
3.0 - 5.0 years
8 - 10 Lacs
Hyderābād
On-site
About the Role: Grade Level (for internal use): 09 Role: Performance Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning . Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios. Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency. Understand business scenarios in depth to define workload modelling for different scenarios. Compliment architecture community by providing inputs & pursue implementation suggested for optimization. Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations. What we’re looking for: Bachelor's/PG degree in Computer Science, Information Systems or equivalent. 3-5 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts. Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans. Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Strong communication skills and ability to produce clear, concise and detailed documentation. Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary. Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316150 Posted On: 2025-06-04 Location: Gurgaon, Haryana, India
Posted 2 months ago
4.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Overview As a member of the data engineering team, you will be the key technical expert developing and overseeing PepsiCo's data product build & operations and drive a strong vision for how data engineering can proactively create a positive impact on the business. You'll be an empowered member of a team of data engineers who build data pipelines into various source systems, rest data on the PepsiCo Data Lake, and enable exploration and access for analytics, visualization, machine learning, and product development efforts across the company. As a member of the data engineering team, you will help lead the development of very large and complex data applications into public cloud environments directly impacting the design, architecture, and implementation of PepsiCo's flagship data products around topics like revenue management, supply chain, manufacturing, and logistics. You will work closely with process owners, product owners and business users. You'll be working in a hybrid environment with in-house, on-premise data sources as well as cloud and remote systems and help grow DevOps and DataOps culture. Responsibilities Active contributor to code development in projects and services. Collaborate with a cross-functional team of application developers, operations engineers, architects to understand complex product requirements and translate them into automated solutions that you build. Collaborate with colleagues to support and improve architecture, systems, processes, standards and tools. Lead technical discussions to ensure solutions are designed for successful deployment, security, and high availability in the cloud Design, implement, and maintain server, storage, network, and security infrastructure as code. Build reusable pipelines for application deployments. Write and maintain code for automating the creation of scalable/resilient systems/infrastructure with a focus on immutability and containers. Develop, implement, and test automated data backup and recovery, and disaster recovery procedures across multiple regions. Write and maintain clear, concise documentation, runbooks and operational standards including infrastructure diagrams. Assist development teams in the creation and understanding of automated application configurations. Ensure all solutions are properly monitored and instrumented. Troubleshoot and resolve complex issues in development, test and production environments. Design and deploy scalable, highly available, and fault tolerant distributed systems. Continuously identify, adopt, & refine best practices. Qualifications Bachelor’s Degree in Cyber Security, Information Technology, Computer Science or related field or related practical experience. 4+ years of experience in Software and/or Infrastructure, with a desired 3+ years in a relevant cloud, Kubernetes, automation development, and/or orchestration positions. 2+ years of hands-on experience on Azure leveraging number PAAS services offered by the platform. Requires excellent problem solving and analytic skills to effectively address the needs of customers, including experience handling problem escalations and notifications. Experience working in GCP, AWS, PCF, Azure, or other cloud-based technologies. Experience with Terraform, Ansible, Salt or similar automation tools are a benefit as we drive towards Infrastructure as Code (IaC). Experience with SCM and DevOps tool suites; examples include Git, Sonar, Jenkins, Artifactory, HashiCorp Packer etc. Experience with containers, docker, Kubernetes, serverless functions. Experience with Linux (RHEL/CentOS) and Windows system administration. Programming / Scripting background with knowledge of Python, PowerShell, Groovy. Hands-on experience with Azure services (Proficiency with Azure DevOps, ARM Templates, Azure Policy, Azure CLI, Azure Rest API). Experience provisioning, operating, monitoring, troubleshooting and maintaining systems running in the cloud. Multi-year experience in application development and configuration automation. Understanding of application, server, and network security. Understanding of immutable infrastructure and infrastructure as code concepts. Working knowledge of Agile/Scrum, experience leading continuous integration and continuous delivery concepts and frameworks. Experience in Firewall and Load Balancing technology; Palo Alto, F5, Citrix Netscaler is a plus. Cloud Certifications (Azure Solutions Architect, DevOps Engineer, or other cloud professional certifications) is a plus Show more Show less
Posted 2 months ago
10.0 years
0 Lacs
Gurgaon
Remote
Job description About this role Team Overview The Global Aladdin Engineering Windows Platform Operations team comprises 20+ professionals across regions, dedicated to supporting a highly available Windows environment hosted on-premises and in the cloud. We are expanding our team in India to deepen our expertise and improve our global follow-the-sun support model. This position focuses on deep technical operations, engineering, and automation across Citrix , Windows , and cloud infrastructure , helping evolve our next-generation platform services. Role Summary Looking for a Vice President – Infrastructure Technologist to join our India team as an individual contributor with deep technical expertise. This is a hands-on, high-impact engineering role—perfect for someone passionate about automation, optimization, and delivering secure, scalable infrastructure in a global enterprise. Focus on Citrix (including Cloud and NetScaler) , Windows Server automation , Azure/AWS infrastructure , and IaC tooling like Terraform and Azure DevOps. Strong scripting or coding skills are essential, as is the ability to analyze, innovate, and collaborate across teams. Key Responsibilities Engineer and operate Citrix infrastructure, including Citrix Cloud, DaaS, NetScaler, PVS/MCS, and VDI platforms. Support and automate Windows Server infrastructure, primarily Windows Server 2016 and 2019. Drive platform automation using PowerShell, Python, Azure DevOps, and Terraform. Administer hybrid cloud environments (Azure, AWS), including resource provisioning, automation, and cost optimization. Maintain compliance with internal standards, InfoSec policies, and vulnerability remediation SLAs. Participate in incident management, root cause analysis, and implement continuous improvements. Collaborate with global teams on platform modernization and lifecycle management efforts. Troubleshoot complex system issues, including performance tuning, connectivity, and authentication problems. Maintain high availability, support DR testing, and contribute to documentation and runbooks. Required Experience & Skills Expert-level knowledge in Citrix Virtual Apps and Desktops , Citrix Cloud , NetScaler , MCS, and PVS. Minimum 10 years of experience in Windows Server, Citrix, and cloud operations roles. Proficiency in Windows Server administration , including AD, GPO, DNS, DHCP, IIS, DFS. Operational experience with Azure and AWS cloud platforms; certifications preferred. Experience with IaC tools , especially Terraform and Azure DevOps pipelines. Strong scripting skills in PowerShell , Python , or other automation languages. Hands-on knowledge of VMware vSphere , vCenter, ESXi, and storage/networking integrations. Deep familiarity with DR, system recovery, and HA concepts in large-scale environments. Proven ability to operate independently, prioritize tasks, and communicate effectively across functions. Sof t Skills Strong problem-solving and analytical skills . Excellent communication and collaboration abilities across global and cross-functional teams. Strategic mindset with the ability to identify opportunities for improvement and automation. Detail-oriented with a sense of ownership and accountability in all aspects of platform operations. Manager Comments A minimum of 10+ years comparative industry experience Bachelor's degree preferably in Computer Science or Information Technology The position will be required to work on shifts. These shifts will also cover the weekends. Workdays could be staggered over the week. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law. Job Requisition # R250683
Posted 2 months ago
3.0 - 5.0 years
8 - 9 Lacs
Gurgaon
On-site
About the Role: Grade Level (for internal use): 09 Role: Performance Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning . Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios. Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency. Understand business scenarios in depth to define workload modelling for different scenarios. Compliment architecture community by providing inputs & pursue implementation suggested for optimization. Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations. What we’re looking for: Bachelor's/PG degree in Computer Science, Information Systems or equivalent. 3-5 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts. Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans. Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Strong communication skills and ability to produce clear, concise and detailed documentation. Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary. Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316150 Posted On: 2025-06-04 Location: Gurgaon, Haryana, India
Posted 2 months ago
6.0 years
13 Lacs
Gurgaon
On-site
Title: System Admin- Citrix Location: Gurugram- Hybrid workmode Experience: 6+ Years Shift: Night Shift- 6:30PM to 3:30AM Job Summary: We are seeking a skilled System Administrator with a strong focus on Citrix technologies , to manage, support, and optimize our virtual desktop infrastructure. The ideal candidate will bring in-depth technical expertise, problem-solving skills, and a proactive approach to ensure high availability, performance, and security of Citrix environments. Key Responsibilities: Administer and maintain Citrix XenDesktop/XenApp , Citrix Virtual Apps and Desktops, Citrix Studio, Citrix Director, and StoreFront. Monitor and troubleshoot Citrix environments to ensure optimal performance and user experience. Perform patch management, upgrades, and regular maintenance of Citrix infrastructure. Collaborate with other IT teams on Active Directory, Group Policies, DNS, DHCP, and storage/networking dependencies. Create and manage machine catalogs and delivery groups . Configure Citrix policies, profiles, and printing . Troubleshoot and resolve application publishing and user session issues. Maintain documentation of systems, configurations, procedures, and support processes. Support disaster recovery and business continuity planning for Citrix environments. Ensure compliance with IT security policies and best practices. Required Skills and Experience: 6+ years of experience in system administration with a strong focus on Citrix technologies . Hands-on experience with Citrix XenDesktop , Citrix Virtual Apps and Desktops, Citrix Studio, Director, StoreFront. Proficiency in Windows Server administration . Good knowledge of Active Directory , DNS, DHCP, Group Policies. Experience with Citrix Profile Management and user profile troubleshooting. Familiarity with FSLogix , Citrix Cloud , and Azure-hosted Citrix environments is a plus. Strong troubleshooting, communication, and documentation skills. Job Type: Full-time Pay: Up to ₹1,350,000.00 per year Schedule: Night shift Work Location: In person Speak with the employer +91 9979650294 Application Deadline: 07/06/2025
Posted 2 months ago
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