770 Citrix Jobs - Page 4

Greetings from Euclid!! We are Hiring!!!!! Role: Specialist Systems Engineer - Citrix Administrator Job Description: Roles : L2 & L3 Experience : 5- 7 Years & 7-9 Years Skills : Citrix Admin + Net Scaler Location : Bangalore Profile Spl Systems Engineer is responsible for second level management of Citrix XenApp, XenDesktop, Ivanti User Workspace Manager, Windows Server, Incident tickets, Package and patching using SCCM, Zabbix alerts, Queue Monitoring and Infra alerts. Engineer should be able to Perform and manage routine maintenance tasks for the Citrix services in accordance with Citrix best practice. Engineer should have minimum knowledge in scripting and should be able to automate reoccurring manual tasks. Responsible for handling Incident and Request Management. Participate in Change and Problem Management Monitor the infra proactively and fix it even before user's report it. Provide support for L1 engineers for incident investigation, diagnosis and resolution. • Ensure resolution of most of the incidents and service requests. Provide input to Level 3/4 for problem management and resolution of major or elevated incidents. Provide required inputs to stakeholders involved in case of critical incidents like outages. • Raise change requests where required. Implement Standard and minor changes. Ensure ITIL compliance for all incidents and service calls • Ensure KPI compliance for all incidents and service calls Administration of XenApp 7.15 and above • Support Virtual Desktop Infrastructure hosted on XenDesktop Maintain Citrix XenApp, VDIs and other core Citrix Components Administration of Ivanti User Workspace Manager. Application installation, publication in CITRIX environnent Act on alerts received through SCOM, Zabbix Qlik, Citrix Director or other monitoring tools. Basic Troubleshooting of Windows Server 2012 and 2016 Strong multi-tasking and organizational skills; Ability to prioritize simultaneous high visibility customer and internal escalations Engineer should have minimum knowledge in scripting and should be able to automate reoccurring manual tasks

Role & responsibilities L1 Technical Support Handling all the Inbound calls chat and emails in service desk Manage tickets that L1 engineers need assistance Handling Basic L1 queries from end users Correctly logging incidents and faults categorizing and prioritizing them in line with team procedures Diagnose and quickly resolve a wide range of Windows applications issues Good troubleshooting knowledge on internet and VPN issues When the restoration is beyond the scope of the support escalate the issueproblem to appropriate resolver group using IT Ticketing System Install upgrade support and troubleshoot for printers related computer hardware Knowledge of Citrix and VPN Customize configure desktop hardware to meet specifications and business standards Email account administration ie account creation and management and distribution lists on Office 365 Robust queue management ability User account administration ie account creation and management and password resets on Active Directory Familiarize end users on basic software hardware and peripheral device operation and solve basic queries Take ownership and responsibility of queries issues and problems and document it in the ITSM Tool Basic knowledge of Networking Virtualization Mac OS Web Based and Installable applications Good understanding of computer systems mobile devices and other tech products Efficiently manage technical escalations Good knowledge on Incident Management Strong ability to quickly coordinate MIM tickets by engaging relevant resolver teams Provide OnCall support at times when required Preferred candidate profile Required Background Experience Any Graduate 03 years in a service desk environment Hands on experience working in ITSM tools like Service Now Remedy etc Service desk languages such as Malay, Mandarin, Arabic, Portuguese, Italian, Turkish, and Thai. (Any of the language is mandatory with English-Mention in tracker)

Req ID: 326519 We are currently seeking a Windows Engineering - Systems Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Responsibilities Work with a global team of highly motivated platform engineers and software developers Participate in full platform product lifecycle for windows based solutionsanalysis, technical design, testing, release, and support. Evaluate and test commercial solutions to help drive Buy vs. Build decisions Engineer and maintain automated Windows builds to support desktop on virtualized and cloud environments Execute performance testing of new desktop and server builds on various virtual and physical platforms Basic Qualifications In-depth knowledge in Windows OS internals including Group Policies, Windows Defender, Windows Networking stack, OS build engineering and deployment Experience engineering, managing and supporting environments involving VDI (Citrix, RDS), and Microsoft Desktop and Server platforms (Windows 10, Win11, Server 2016+) Experience in automation, anomaly detection and predictive analysis Experience with Windows Systems Management and Patch management Technologies (SCCM, MECM, Group Policy and WSUS) Extensive experience with one or more scripting technologiesPowerShell, VBS, SQL, Windows Batch Experience with Windows build engineering, particularly experience with SCCM and MDT Experience in supporting secure infrastructure solutions involving DMZ Environment Preferred Qualifications Enterprise-level Financial Services experience is preferred Team player who is able to work in a fast paced, environment Strong verbal and written communication skills Strong analytical and problem solving skills Experience with public cloud environments (AWS Certified Solutions Architect or equivalent) Strong communication skill and able to work with remote counterparts internally and manage external vendors Familiar with Linux, Middleware, Networks, Storage, Email, Mobile Applications, Voice/Video/Multimedia Systems and Market Data Systems

Req ID: 318719 We are currently seeking a Automation Anywhere Senior Developer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Roles & Responsibilities: 5+ years of Automation Anywhere development in the enterprise software space, agile methodologies Work independently or under the direction of Architect/Leadership. Design and develop solutions utilizing Automation Anywhere Tool and maintain technical responsibility for project delivery as the sole technical resource on a project Strong technical leadership skills in evaluating Software Solutions, and following best practices in architectural design and applying design patterns Experience in RPA infrastructure setup is a plus Good understanding of attended vs unattended robotics implementations Knowledge of Citrix environment with RPA Tools Knowledge of OCR libraries or tools (eg., ABBYY..). Excellent interpersonal and relationship building skills to deliver proposals; provide user support and interact with team members and other departments Flexible and agile attitude in respect to responsibilities and change that may be outside your control Flexible and adaptable, the individual will be open to learning new methodologies, tools, platforms and systems Minimum Skills RequiredAutomation Anywhere - 5+

Req ID: 327041 We are currently seeking a Cloud VDI and Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Key Responsibilities "“ Cloud VDI Support "“ Proactively monitor VDI performance, capacity, and availability "“ Respond to alerts, incidents, and service requests within defined SLAs "“ Triage and resolve technical issues, escalating as needed "“ Diagnose and resolve VDI-related issues (e.g., login failures, session disconnects, slow performance) "“ Perform root cause analysis to identify long-term solutions "“ Work closely with vendors and internal teams to escalate complex issues "“ Execute routine maintenance tasks such as software updates, system patching, and version upgrades "“ Maintain and optimize virtualization solutions (e.g., Citrix, VMware Horizon, Microsoft Remote Desktop) "“ Document technical procedures, troubleshooting steps, and solutions in a knowledge base "“ Produce regular status reports and incident summaries for management and stakeholders "“ Collaborate in creating and maintaining technical documentation for infrastructure changes "“ Partner with various teams (Network, Storage, Security) to ensure system reliability and security compliance "“ Provide clear communication to stakeholders about system changes, incidents, and resolutions "“ Assist in planning for capacity, scalability, and enhancements to meet business requirements Qualifications and Skills: "“ Bachelor"™s degree in Computer Science, Information Technology, or a related field preferred "“ 7+ years of experience in an IT support role, with at least 5"“7 years of experience in VDI administration or support "“ Hands-on experience with Cloud VDI, Microsoft Remote Desktop Services "“ Strong grasp of virtualization technologies (e.g., VMware vSphere, Microsoft Hyper-V) "“ Familiarity with network, storage, and server hardware concepts that affect VDI performance "“ Excellent troubleshooting abilities and a methodical approach to problem-solving "“ Strong communication skills to interact with technical and non-technical stakeholders "“ Ability to work effectively under pressure in a fast-paced, 24x7 support environment "“ Customer-oriented mindset with a commitment to delivering high-quality service "¢ Additional : "“ Willingness to work in rotating shifts or on-call schedules, including nights, weekends, and holidays "“ Ability to obtain and maintain relevant certifications (e.g., Citrix Certified Associate "“ Virtualization, VMware Certified Professional) is a plus

Job Summary: We are seeking a skilled System Administrator with a strong focus on Citrix technologies, to manage, support, and optimize our virtual desktop infrastructure. The ideal candidate will bring in-depth technical expertise, problem-solving skills, and a proactive approach to ensure high availability, performance, and security of Citrix environments. Key Responsibilities: - Administer and maintain Citrix XenDesktop/XenApp, Citrix Virtual Apps and Desktops, Citrix Studio, Citrix Director, and StoreFront. - Monitor and troubleshoot Citrix environments to ensure optimal performance and user experience. - Perform patch management, upgrades, and regular maintenance of Citrix infrastructure. - Collaborate with other IT teams on Active Directory, Group Policies, DNS, DHCP, and storage/networking dependencies. - Create and manage machine catalogs and delivery groups. - Configure Citrix policies, profiles, and printing. - Troubleshoot and resolve application publishing and user session issues. - Maintain documentation of systems, configurations, procedures, and support processes. - Support disaster recovery and business continuity planning for Citrix environments. - Ensure compliance with IT security policies and best practices. Required Skills and Experience: - 6+ years of experience in system administration with a strong focus on Citrix technologies. - Hands-on experience with Citrix XenDesktop, Citrix Virtual Apps and Desktops, Citrix Studio, Director, StoreFront. - Proficiency in Windows Server administration. - Good knowledge of Active Directory, DNS, DHCP, Group Policies. - Experience with Citrix Profile Management and user profile troubleshooting. - Familiarity with FSLogix, Citrix Cloud, and Azure-hosted Citrix environments is a plus. - Strong troubleshooting, communication, and documentation skills.

Job summary The Program Manager will oversee the implementation and management of VDI solutions using Citrix Cloud within a hybrid work model. With 8 to 12 years of experience the candidate will drive strategic initiatives ensuring seamless integration and optimal performance. This role requires strong technical expertise in Citrix Cloud and a commitment to enhancing productivity and collaboration across teams. Responsibilities A Citrix VDI BAU Business As Usual Technical Manager focuses on maintaining and optimizing the Citrix VDI environment during regular operations Here are some key responsibilities and qualifications for this role Responsibilities Daily Operations Manage and oversee the daily operations of the Citrix VDI environment ensuring smooth and efficient performance Configuration and Deployment Configure and deploy Citrix VDI solutions including XenDesktop and XenApp Monitoring and Maintenance Monitor the performance of the Citrix environment perform regular maintenance and troubleshoot issues as they arise User Support Provide technical support to endusers resolving issues related to Citrix VDI and ensuring minimal disruption to their work Incident Management Handle incidents and service requests ensuring timely resolution and proper documentation Security Management Implement and maintain security measures to protect the Citrix environment from threats Documentation Maintain detailed documentation of configurations processes and procedures related to the Citrix environment Team Coordination Coordinate with other IT teams and stakeholders to ensure seamless integration and operation of Citrix solutions within the broader IT infrastructure Incident Change Problem Management Certifications Relevant certifications such as Citrix Certified Associate CCA Citrix Certified Professional CCP or Citrix Certified Expert CCE are highly desirable Technical Skills Strong knowledge of Citrix products XenDesktop XenApp VDI infrastructure Active Directory DNS DHCP and networking Soft Skills Excellent problemsolving abilities strong communication skills and the ability to work effectively in a team environment

Job Description Job Summary –  Respond to customer queries via inbound calls, emails, chat, and web tickets within defined SLA’s  Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.  Update users about request status and close request when users are satisfied with solutions  Level 1 troubleshooting mainly related to desktop/OS, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.  Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups Technical Skills Years of experience needed – Minimum 6 to 12 months  Effective Business Communication  Strong time management  Communication in neutral or American accent over phone and grammar skills  Analytical skills  Ability to follow process and procedures. Escalate unknown issues or questions without delay  Prompt response to telephone calls, email, and instant message requests for technical support  Operating the computer, OS and Knowledge base navigation  Use of Ticketing tool  Account Management / Password reset  Active listening and probing skills  Level 1 and 1.5 technical troubleshooting  Experience and or understanding of Virtual Desktop Infrastructure support (Citrix Xen Desktop, Xen App, Receiver)  Knowledge of remote support tools, i.e., Bomgar, Remote Desktop, Citrix, Desktop Director  Proficient in MS Office 2013, 2016 and must have knowledge of O365  Must have worked on Windows 7 and Windows 10 support for laptops and desktops  Documents, tracks, and monitors new and open Incidents until resolution or proper escalation  Knowledge of Wyse thin and zero client support, set up and connectivity  Supporting issues with Printer installations, HP Print and Scan via USB  Cisco VPN client support Certifications Needed  MCSE, CCA, ITIL foundation is an added advantage (not mandatory). About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Show more Show less

Job Description Senior IT Support Specialist The role involves monitoring support queues and managing issues from definition to resolution. Responsibilities include: Clear understanding of ITIL Framework and hands-on experience with ITSM platforms (ServiceNow, Remedy, Jira SM). Experience handling basic tasks related to virtualization platforms like VMware, Citrix, or HyperV Hands-on experience with user management in Active Directory, along with clear concepts of DNS and DHCP Experience working with OEMs and coordinating support for end users. Experience with Salesforce user management Qualifications Experience handling basic tasks around Vmware/Citrix/HyperV or other platforms Hands-on experience with user management on AD; clear concepts on DNS and DHCP Experience working with OEMs and coordinating support for end users Computer Systems Technology diploma/degree, Computer Science Degree, or equivalent technical knowledge Minimum 3 years of relevant work experience Experience with Salesforce administration and user management. Experience with Windows, Linux, and OSX operating systems Experience with O365, Azure, AWS, MDM Experience working with distributed resources and teams MCSA (Windows 10), ITIL Foundation (optional) Develops materials that are easily understood; effectively responds to impromptu questions and simplifies complex information to ensure understanding Able to communicate and share technical details with employees across geographies Nurtures productive working relationships to resolve mutual problems Ability to work in a fast-paced environment, manage multiple priorities, and adapt to rapidly changing technologies Additional Information All your information will be kept confidential according to EEO guidelines. ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province. At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. Show more Show less

Dear candidate, We are the hiring partner to one of esteemed clients requiring for below position. Kindly, go through the details before applying. Role : Big Data Administrator Exp- 5+ years Location –Hyderabad (Hybrid) Position Type: Contract (Upto 12 months- extendable) Role: The candidate has a strong technical background in Linux, networking, and security , along with hands-on experience in AWS cloud infrastructure . Proficiency in Infrastructure as Code (Terraform, Ansible) and have managed large-scale BigData clusters (Cloudera, Hortonworks, EMR). Their expertise includes Hadoop Distributed File System (HDFS), YARN, and various Hadoop file formats (ORC, Parquet, Avro). D eep knowledge of Hive, Presto, and Spark compute engines , with the ability to optimize complex SQL queries . They also support Spark with Python (PySpark) and R (SparklyR, SparkR) . Additionally, they have solid coding experience in scripting languages (Shell, Python) and have worked with Data Analysts and Scientists using tools like SAS, R-Studio, JupyterHub, and H2O . Nice-to-have skills include workflow management tools (Airflow, Oozie), analytical libraries (Pandas, Numpy, Scipy, PyTorch), and experience with Packer, Chef, Jenkins . They also have prior knowledge of Active Directory and Windows-based VDI platforms (Citrix, AWS Workspaces). Job Type: Contractual / Temporary Contract length: 6 months Pay: ₹700,000.00 - ₹1,200,000.00 per year Application Question(s): What is your total experience ? How soon you can join ? You understand that this is contract position and your are fine with the same ? What is your current/last salary ? What salary you are expecting now? Work Location: In person

New Delhi,Delhi,India +1 more Job ID 765706 Our Exciting Opportunity: We are now looking for a Product Architect in our Encryption tools area in Ericsson IT. You will lead the Product Lifecycle together with the IT product Owner, with alignment with the product portfolio strategy and plan., together with Ericsson Business units you will collect and maintain requirements. Other parts of your role; will be safeguarding and governing the product Total Cost of Ownership, (TCO) solution design, integrations and architecture in adherence to overarching principles and frameworks. You will: Define product strategy, roadmap and optimize product TCO Prepare product decisions and initiate execution of product development Safeguard the product design, integrations and architecture Document and maintain product information To be successful in the role you must have: Knowledge on encryption toolsets such as Key Management Systems - KMS, Public Key Infrastructure – PKI, Certificate LifeCycle Management- CLM, Strong Authentication. Experience in IT design, development, and architecture as well as in Product Management Full understanding of cryptography and its protocols like X.509 standard, PKI, RSA, AES, SHA, SSL/TLS and general certificate management pcesses. Strong understanding of User certificates for implementations like Citrix FAS, Certificate based authentication fulfilling MFA requirements. Strong understanding PKI and Certification Authority (CA). Solid & broad understanding of Cyber Security, Zero Trust & Passwordless Solid understanding of Active Directory together with Legacy & modern modes of Authentication. Strong understanding Public Key Cryptography Standards (PKCS5, PKCS7, PKCS11, PKCS12, PKCS15). Strong understanding of HSM (Entrust), Smart cards, OpenSSL. Good knowledge of Encryption Algorithms (RSA, DSA, ECDSA, DH, AES, DES, 3DES, Blowfish, CAST5, RC4, RC5, SHA1, SHA2, MD5, ECDH). Strong Understanding of protocols like CMP, CRL, OCSP, SCEP, LDAP, PGP, ACME, FIDO2 Working knowledge of any certificate lifecycle manager, Cloud PKI. Working knowledge of certificates for Blockchain, certificate for IoT Devices, code-signing. IT processes, tools and infrastructure knowledge Negotiation and argumentation Skills Knowledge sharing and collaboration skills Key Qualifications: Education: Bachelor’s degree or equivalent Minimum of experience: 12 years Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

Company Profile: Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT training companies in India and is rapidly expanding internationally, with major centers in India, the USA, the Middle East, Africa, and Australia. Koenig partners with all leading vendors, including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, and Citrix. Koenig specializes in providing technical training on all popular IT certifications and serves customers from over 50 countries worldwide. Why KOENIG: Join a remote-friendly team that values results over office hours, ensuring a great ‘Return on Time’ for work, life, and family. Enjoy the flexibility of a permanent work-from-home setup, allowing you to balance work, life, and family effectively. We offer the best remuneration in the industry. Job Description: We are seeking an experienced Corporate Trainer specializing in Artificial Intelligence, Machine Learning, Deep Learning, OpenAI, and Generative AI. The ideal candidate will be responsible for delivering high-quality training sessions in AI-related technologies. Key Responsibilities: Conduct interactive training sessions on AI, Machine Learning, Deep Learning, OpenAI, and Generative AI. Develop and customize training content based on industry trends and best practices. Stay updated with advancements in AI and integrate them into training programs. Assess and evaluate participant progress through assignments and assessments. Deliver training both online and in person, with a willingness to travel as needed. Requirements: Strong proficiency in AI, Machine Learning, Deep Learning, OpenAI, and Generative AI. AI-related certification or Microsoft Certified Trainer (MCT) preferred. Mandatory knowledge or certification in AI-900, AI-102, and DP-100. Excellent communication, presentation, and mentoring skills. Ability to adapt training methodologies to suit different learning styles. Open to global travel for corporate training programs. Show more Show less

Company profile Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centres in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. We have been adjudged as the Best Place to Work for 2010 - 2021 in Education & Training industry. Why KOENIG • Our employees say “It’s the Best Place to Learn” • Opportunity to work with the Fortune 500 companies & learned colleagues. • Best remuneration in the industry. Job Description Job Location: Jaipur Job Title: Customer Success Manager ( Inside sales) • We are looking for a high-performing Sales Professionals to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. • Successful previous experience (b2b /B2C /it training )as a sales representative, consistently meeting or exceeding targets. • Excellent (by all parameters) in Communications (verbal, written). • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization • Understand customer needs and requirements • Research accounts, identify key players and generate interest • Build and promote strong, long-lasting customer relationships by partnering with the client and understanding their needs. • Proven ability to convert the given lead • To identify potential business opportunities Identify the decision makers and pitch our services to the companies Globally • To have regular follow up with potential prospects and convert them as customer • Target orientated, ambitious, creative, customer focused • Should d efinitely be a ""People's Person"", i.e. Should love to interact with people and forge fruitful network.- Should be able to identify right stakeholders to connect wherever business opportunity exists.- Should be willing to learn, and must be a good listener. Koenig is actively automating. You will have to help in automation by using, helping troubleshoot and giving ideas. • Should be able to Manage/Mentor/Advice business team in sales when needed, and ask for help if necessary. Show more Show less

TCS hiring!! Role: Datacentre Operations Location: Bangalore-Think campus shift timings: 11:30- 8:30 Experience: 6-12 must Have: Windows L3 Administration, Azure administration knowledge and VMware Understanding of Citrix O365 topics to manage overall Team. Hands on in implementing proposed solutions and be able to technically guide Team. Need to have excellent written and verbal communication skills for communicating with customers technically and procedurally! Good understanding of Windows and Active directory, Azure Infrastructure services , server hardening concepts Experience in handling datacenter physical hardware support and coordination for break fix, optimization rack, server , and other physical aspects of Datacenter , Server rooms as applicable Show more Show less

Role Description We are seeking a highly skilled Platform Engineer who will play a critical role in ensuring the stability, performance, and optimization of various IT platforms across the enterprise. This role demands a seasoned professional capable of exercising discretion and independent judgment while collaborating with users and IT teams to design, analyse, configure, administer, and support infrastructure systems. The ideal candidate will possess deep technical knowledge across Microsoft, Linux/Unix, VMware, Citrix and Cloud environments (AWS/GCP), and will focus on supporting store back-office systems integrated with Point of Sale (POS) systems. Primary Responsibilities Design, implement, configure, and maintain enterprise platform infrastructure including Microsoft, Linux, Unix, VMware, Citrix, and cloud platforms (AWS, GCP). Administer, troubleshoot, and optimize platform environments to ensure high availability, reliability, and performance of business-critical applications. Provide end-to-end support for store systems, particularly the back-office environments integrated with Point-of-Sale systems. Collaborate with cross-functional teams to plan and execute system architecture, integration, testing, deployment, and documentation efforts. Act as a technical advisor for platform-related decisions and provide mentoring to junior engineers. Participate in the development of standards, procedures, and guidelines to maintain a stable and secure infrastructure. Perform proactive system monitoring, capacity planning, and performance tuning. Lead and contribute to disaster recovery planning, testing, and implementation activities. Required Skills Experience in platform engineering or infrastructure support roles. Expertise in Windows and Linux/Unix system administration. Strong knowledge of virtualization technologies (VMware, Citrix). Hands-on experience with cloud platforms such as AWS and/or GCP. In-depth understanding of enterprise networking, storage systems, and security principles. Experience with store systems or POS integration is a strong plus. Excellent problem-solving, analytical, and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Skills Windows Administration, Linux Administration, VMware/Citrix, AWS/GCP Show more Show less

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Architecture Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure hardware/software support for configured services running on various platforms. - Implement technology at the operating system-level across all server and network areas. - Provide L1 and L2/ basic and intermediate level troubleshooting. - Maintain and update documentation for systems and software products. - Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Architecture. - Strong understanding of IT infrastructure and network systems. - Experience in troubleshooting hardware and software issues. - Knowledge of server and network configurations. - Familiarity with virtualization technologies. Additional Information: - The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Architecture. - This position is based at our Kolkata office. - A 15 years full-time education is required. Show more Show less

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Workplace Technology Solutions Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the Citrix Virtual Apps and Desktop Administration system. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running smoothly. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting system or application issues, and ensuring client satisfaction. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Provide ongoing support to clients, addressing their queries and concerns. - Troubleshoot system or application issues and provide timely resolutions. - Collaborate with the team to identify and implement process improvements. - Stay updated with the latest industry trends and technologies. - Assist in training and mentoring junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Good To Have Skills: Experience with Workplace Technology Solutions. - Strong understanding of Citrix Virtual Apps and Desktop Administration. - Experience in troubleshooting and resolving system or application issues. - Knowledge of virtualization technologies and concepts. - Familiarity with ITIL processes and best practices. Additional Information: - The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required. Show more Show less

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description • Assist with escalated issues/tasks • Comfortable in ITIL change management submissions and process, and being a CAB member • Very experianced with IaaS in Azure, backups for them, configurations, vm families • Impliment Intune best practices and maintaine the established environment • Applied knowledge of ISO 27001 / SOC Controls • Hands on experiance with Citrix DaaS • Developed backup strategies and implimented & maintained them • Good level knowledge in Microsoft InTune and it's best practices - including Policies, MDM, Application deployment, Autopilot • Identity management with Microsoft Entra • Entra - App Registrations & Enterprise Applications • Entra - Conditional Access Policies• Entra - MFA configuration • Good level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365 • Contribute to documentation by writing and updating existing documents and diagrams • Firm understanding of networking • Information and Data Security principles • ITIL Policies and procedures operations • Firmly understand concepts of PKI • Establish/maintain Azure App Registrations • Should be expert in Server Hardware and OS troubleshooting with ability to resolve issues in the lowest possible time. • Experience in handling Servers across multiple OS flavours. • Knowledge of configuration and troubleshooting of Hardware RAID levels. • Ability to handle escalations and manage environment single handily whenever required. • Provide RCA for Technical issues. • Experience in tracking server activity, performing upgrades of software, addressing technical problems. • Ability to face various audits. • Ability to prepare Technical SOP's and bring in improvements. • Good Documentation Skills preferred. • Knowledge of networking fundamentals. • Established working knowledge of PowerShell • Having a minimum of 5 to 8years of Experience in Managing Physical and Virtual Servers in a large geographically dispersed environment typically 350+ Qualifications • Accountable for ensuring SLA adherence with on time ticket acceptance and closures.• Inventory Updates and EPO Compliance.• Co-ordinating with L3/L4 teams for quick resolution to long Pending issues.• Experience in handling administering Windows Servers across multiple OS flavours.• Experience on configuration and troubleshooting of Windows Clusters • Experience on troubleshooting DHCP and DNS Services.• Knowledge of networking fundamentals.• Experience in tracking server activity, performing upgrades of software, addressing technical problems.• Good Documentation Skills• Excellent troubleshooting, debugging capabilities.• Must be knowledgable in best practices Show more Show less

New Delhi,Delhi,India +1 more Job ID 765706 Our Exciting Opportunity: We are now looking for a Product Architect in our Encryption tools area in Ericsson IT. You will lead the Product Lifecycle together with the IT product Owner, with alignment with the product portfolio strategy and plan., together with Ericsson Business units you will collect and maintain requirements. Other parts of your role; will be safeguarding and governing the product Total Cost of Ownership, (TCO) solution design, integrations and architecture in adherence to overarching principles and frameworks. You will: Define product strategy, roadmap and optimize product TCO Prepare product decisions and initiate execution of product development Safeguard the product design, integrations and architecture Document and maintain product information To be successful in the role you must have: Knowledge on encryption toolsets such as Key Management Systems - KMS, Public Key Infrastructure – PKI, Certificate LifeCycle Management- CLM, Strong Authentication. Experience in IT design, development, and architecture as well as in Product Management Full understanding of cryptography and its protocols like X.509 standard, PKI, RSA, AES, SHA, SSL/TLS and general certificate management pcesses. Strong understanding of User certificates for implementations like Citrix FAS, Certificate based authentication fulfilling MFA requirements. Strong understanding PKI and Certification Authority (CA). Solid & broad understanding of Cyber Security, Zero Trust & Passwordless Solid understanding of Active Directory together with Legacy & modern modes of Authentication. Strong understanding Public Key Cryptography Standards (PKCS5, PKCS7, PKCS11, PKCS12, PKCS15). Strong understanding of HSM (Entrust), Smart cards, OpenSSL. Good knowledge of Encryption Algorithms (RSA, DSA, ECDSA, DH, AES, DES, 3DES, Blowfish, CAST5, RC4, RC5, SHA1, SHA2, MD5, ECDH). Strong Understanding of protocols like CMP, CRL, OCSP, SCEP, LDAP, PGP, ACME, FIDO2 Working knowledge of any certificate lifecycle manager, Cloud PKI. Working knowledge of certificates for Blockchain, certificate for IoT Devices, code-signing. IT processes, tools and infrastructure knowledge Negotiation and argumentation Skills Knowledge sharing and collaboration skills Key Qualifications: Education: Bachelor’s degree or equivalent Minimum of experience: 12 years Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

Skills: Enterprise and data center IT network specialist, Cisco Certified Network Professional, AWS certified advanced networking Cloud certified, CompTIA Network+, CompTIA Security+, Network Architecture, Cisco Networking, Position: Consultant / Senior Consultant Role: Enterprise and data center IT network specialist / SME Total Experience: Consultant (5+ years), Senior Consultant (7+ years) Base Location: Bangalore, Hyderabad, Mumbai, Pune and Delhi/NCR Company Overview EIL Global is a leading IT services provider, headquartered in Adelaide, Australia, with a reach extending across the Asia Pacific and EMEA regions. We deliver comprehensive digital transformation solutions, including AIOPS, AI-based workforce automation, and blockchain solutions. With a focused team of 11-50 employees, we excel in IT infrastructure support encompassing desktops, servers, networks, and data centre technologies. Certification: Must have any networking domain certification such as Cisco Certified Network Professional (CCNP) Cisco Certified Network Associate (CCNA) CompTIA Network+, CompTIA Security+ AWS certified advanced networking Cloud certified. Role Summary We are looking for an enterprise and data center IT network specialist who poses core IT networking skills, a solid foundation for working in the IT and networking infra management domain and showcase strong experience in deploy, manage, migrate, secure, and troubleshoot a wide range of data center network infrastructures. The role demands to lead or support end to end technology transformation engagements, offering network strategy domain, implementation and optimization services for large enterprises. The Subject matter expert (SME) having proficiency in working with multi-vendor and multi network domain solutions across on-premises and hybrid cloud networking. Youll work closely with client stakeholders, OEM vendors, and internal teams to deliver value-driven, secure, and future-ready infrastructure solutions. Technical Skills Required Strong working experience on LAN, WAN, WLAN, SD-WAN, and firewall networking technologies. Expertise in deploy and configure network devices, routing protocols static, RIP, OSPF, BGP, EIGR), redundancy protocols (HSRP, VRRP, Cluster), IP addressing (IPV4/IPV6, subnetting and CIDR), routing tables, and security policies. Proficiency in setting up access controls (ACLs), encryption protocols (e.g., SSL/TLS, IPSec), Intrusion Detection and Prevention (IPS/IDS) and VPN services. Exposure to SDN and network virtualization technologies and solutions. Wired and Wireless LAN Networking Deploying and configuring Nexus, DC leaf & Spine, Cisco ACI, L2/L3 switches fabric, network segmentations, SD-LAN (Cisco, Aruba & Dell) technologies. Wireless Networking Good knowledge of Wi-Fi standards (e.g., 802.11a/b/g/n/ac/ax) and their respective strengths, limitations, security protocols (WPA2, WPA3). Expertise in installing WLC and access points as per heatmap design and conduct performance optimization and assessment and tunning as per end user traffic requirements. Good exposure to Wi-Fi6/6E and Wi-Fi7 solutions. WAN Networking - Hands on experience of IP routing, Ethernet, MPLS, DIA, P2P, ILL, Mobile Networks (4G/LTE, 5G), QOS, IPSec VPN, Vendor solutions for routers and SD-WAN (Cisco, Juniper, Fortinet, Aruba), Load Balancers (F5, Citrix HA Proxy, Cloud) and traffic engineering. Working with ISPs for connectivity, links terminations, bandwidth optimization and performance. Configurating and managing QoS, Class of services, performance parameters and security policies across the underlay and overlay networks. Cloud Networking Working knowledge of public cloud networking (AWS, Azure and GCP), creating virtual networks (VPCs, VNets), virtual machines, container networking, integrating multi cloud networking systems, Hybrid cloud integrating using IPSec VPN, direct connect /express routes, security groups and load balancing. Experiencing of working as L2/L3 network operation engineer, handling incident and service requests. Creating RCAs and capacity planning. Proficiency with network diagnostic tools and expertise to troubleshoot at L3/ SME level. Working experience of deploying monitoring tools (SolarWinds, ManageEngine, Nagios or Zabbix), integrating with ITSM solutions (i.e. ServiceNow) Good knowledge on setting up Network Security solutions, perimeter Firewall (Palo Alto, Check Point), DMZ, EDR solutions, Antivirus, PAM, SASE enabled SD-WAN Familiarity of cloud managed network services, cloud Meraki solutions. Having multi-vendor end-to-end implementation experience involving network setup and configuration Good To Have Familiarity with tools like Ansible, Puppet, and Chef to automate network configurations and management. Understanding on network automation- Network digital twin, service catalogue, AI/ML enabled solutions, CI/CD Skills in writing network automation scripts using languages like Python, Bash, or PowerShell. 3rd party API integration, configuration, and monitoring Understanding of 5G networks, IoT networking concepts, connectivity protocols and security Network slicing for 5G networks. Show more Show less

Skills: Enterprise and data center IT network specialist, Cisco Certified Network Professional, AWS certified advanced networking Cloud certified, CompTIA Network+, CompTIA Security+, Network Architecture, Cisco Networking, Position: Consultant / Senior Consultant Role: Enterprise and data center IT network specialist / SME Total Experience: Consultant (5+ years), Senior Consultant (7+ years) Base Location: Bangalore, Hyderabad, Mumbai, Pune and Delhi/NCR Company Overview EIL Global is a leading IT services provider, headquartered in Adelaide, Australia, with a reach extending across the Asia Pacific and EMEA regions. We deliver comprehensive digital transformation solutions, including AIOPS, AI-based workforce automation, and blockchain solutions. With a focused team of 11-50 employees, we excel in IT infrastructure support encompassing desktops, servers, networks, and data centre technologies. Certification: Must have any networking domain certification such as Cisco Certified Network Professional (CCNP) Cisco Certified Network Associate (CCNA) CompTIA Network+, CompTIA Security+ AWS certified advanced networking Cloud certified. Role Summary We are looking for an enterprise and data center IT network specialist who poses core IT networking skills, a solid foundation for working in the IT and networking infra management domain and showcase strong experience in deploy, manage, migrate, secure, and troubleshoot a wide range of data center network infrastructures. The role demands to lead or support end to end technology transformation engagements, offering network strategy domain, implementation and optimization services for large enterprises. The Subject matter expert (SME) having proficiency in working with multi-vendor and multi network domain solutions across on-premises and hybrid cloud networking. Youll work closely with client stakeholders, OEM vendors, and internal teams to deliver value-driven, secure, and future-ready infrastructure solutions. Technical Skills Required Strong working experience on LAN, WAN, WLAN, SD-WAN, and firewall networking technologies. Expertise in deploy and configure network devices, routing protocols static, RIP, OSPF, BGP, EIGR), redundancy protocols (HSRP, VRRP, Cluster), IP addressing (IPV4/IPV6, subnetting and CIDR), routing tables, and security policies. Proficiency in setting up access controls (ACLs), encryption protocols (e.g., SSL/TLS, IPSec), Intrusion Detection and Prevention (IPS/IDS) and VPN services. Exposure to SDN and network virtualization technologies and solutions. Wired and Wireless LAN Networking Deploying and configuring Nexus, DC leaf & Spine, Cisco ACI, L2/L3 switches fabric, network segmentations, SD-LAN (Cisco, Aruba & Dell) technologies. Wireless Networking Good knowledge of Wi-Fi standards (e.g., 802.11a/b/g/n/ac/ax) and their respective strengths, limitations, security protocols (WPA2, WPA3). Expertise in installing WLC and access points as per heatmap design and conduct performance optimization and assessment and tunning as per end user traffic requirements. Good exposure to Wi-Fi6/6E and Wi-Fi7 solutions. WAN Networking - Hands on experience of IP routing, Ethernet, MPLS, DIA, P2P, ILL, Mobile Networks (4G/LTE, 5G), QOS, IPSec VPN, Vendor solutions for routers and SD-WAN (Cisco, Juniper, Fortinet, Aruba), Load Balancers (F5, Citrix HA Proxy, Cloud) and traffic engineering. Working with ISPs for connectivity, links terminations, bandwidth optimization and performance. Configurating and managing QoS, Class of services, performance parameters and security policies across the underlay and overlay networks. Cloud Networking Working knowledge of public cloud networking (AWS, Azure and GCP), creating virtual networks (VPCs, VNets), virtual machines, container networking, integrating multi cloud networking systems, Hybrid cloud integrating using IPSec VPN, direct connect /express routes, security groups and load balancing. Experiencing of working as L2/L3 network operation engineer, handling incident and service requests. Creating RCAs and capacity planning. Proficiency with network diagnostic tools and expertise to troubleshoot at L3/ SME level. Working experience of deploying monitoring tools (SolarWinds, ManageEngine, Nagios or Zabbix), integrating with ITSM solutions (i.e. ServiceNow) Good knowledge on setting up Network Security solutions, perimeter Firewall (Palo Alto, Check Point), DMZ, EDR solutions, Antivirus, PAM, SASE enabled SD-WAN Familiarity of cloud managed network services, cloud Meraki solutions. Having multi-vendor end-to-end implementation experience involving network setup and configuration Good To Have Familiarity with tools like Ansible, Puppet, and Chef to automate network configurations and management. Understanding on network automation- Network digital twin, service catalogue, AI/ML enabled solutions, CI/CD Skills in writing network automation scripts using languages like Python, Bash, or PowerShell. 3rd party API integration, configuration, and monitoring Understanding of 5G networks, IoT networking concepts, connectivity protocols and security Network slicing for 5G networks. Show more Show less

About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role : Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

About The Role ? ? ? ? Mandatory Skills: Citrix Admin. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.