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6.0 - 9.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Summary Position Summary Assistant Manager – NL ITS Sr Desktop Engineer - Deloitte Support Services India Private Limited Your opportunity Join our innovative, creative, and inclusive NL ITS End User Services team - a world-class operation with extensive knowledge and experience. You will interface with business and technical teams to bring about change and influence across the entire world of Deloitte. Apply your skills to make things happen and be a part of a great team that is passionate about serving a great purpose. Work you'll do: In the role of Sr Desktop Engineer within the End User Technology team, your primary responsibility will be desktop administration, which encompasses application packaging, maintenance and desktop support. You will leverage existing technologies and platforms to fulfill the agreed scope and service level agreements (SLAs). Your efforts will ensure seamless management and support of end user operating systems, drivers, and applications across various devices, including laptops, MacBooks, iPhones, and printers, all while prioritizing client security, legal, and regulatory requirements. Key responsibilities will include: Oversee desktop administration tasks within the End User Technology team, ensuring compliance with agreed scope and SLAs. Manage application packaging and provide desktop support utilizing existing technologies and platforms. Govern and support end user Operating Systems, drivers, and applications across devices including laptops, MacBooks, iPhones, and printers. Utilize ITSM tools like ServiceNow for effective incident and change management. Demonstrate strong knowledge of client operating systems and Office 365, including troubleshooting experience with Outlook, Excel, PowerPoint, Word, and Teams. Manage and support Remote Desktop Services, Azure Virtual Desktop (AVD), and Citrix Workspace. Conduct vulnerability management on end user devices to ensure security compliance. Troubleshoot installation and functionality issues related to SCCM and Intune, and manage application packaging and deployment. Create and update Intune policies to enhance device management processes. Maintain and support Active Directory, Group Policy, and basic networking principles. Utilize basic scripting knowledge in VBScript and PowerShell to automate tasks and improve operational efficiency. Maintain strong communication and collaboration skills to effectively interact with end users, stakeholders, and peer teams. Apply problem-solving skills to troubleshoot and rectify various technical issues while managing multiple tasks. Demonstrate the ability to quickly adapt to new technologies and evolving work environments. Exhibit understanding of Agile methodology to contribute to project delivery and team collaboration. Provide guidance and mentorship to team members, fostering their professional growth and development. Lead by example, demonstrating best practices in technical expertise and project management. Facilitate team meetings and discussions to ensure open communication and collaboration among team members. Support and sponsor team initiatives, providing the necessary resources and leadership to drive successful outcomes. Stay updated on industry trends and best practices, sharing relevant knowledge with the team to inspire innovation. Promote a results-oriented mindset by setting clear goals and celebrating team achievements. Your Professional Experience/Qualifications Strong knowledge of IT concepts with 6-9 years of professional experience in desktop engineering and end user support. Strong technical skills in SCCM, Intune, and MSI technologies, with proven capabilities in troubleshooting installation and functionality issues, as well as application packaging and deployment. Proficient in ITSM tools such as ServiceNow, demonstrating strong skills in incident and change management. Comprehensive understanding of client operating systems including Windows 11 and macOS, with strong troubleshooting skills in Office 365 applications (Outlook, Excel, PowerPoint, Word, Teams). Solid expertise in managing Remote Desktop Services, Azure Virtual Desktop (AVD), and Citrix Workspace for effective remote support. In-depth knowledge of vulnerability management practices on end user devices, ensuring compliance with security policies. Advanced knowledge of Active Directory and Group Policy management, along with basic networking principles to support user environments. Proficient in scripting and automation using VBScript and PowerShell to streamline processes and improve operational efficiency. Excellent communication and leadership skills, enabling effective collaboration with end users and stakeholders, while leading teams toward project success. Well-versed in Agile methodologies, contributing to effective project delivery and team collaboration. Strong educational background in Information Technology, Computer Science, or a related field, with additional relevant certifications (e.g., O365 certifications) being a plus. Demonstrated ability to work effectively in multi-cultural environments, showcasing adaptability and appreciation for diverse perspectives. Your work, your choice We are results focused and believe in excellence in respect in all aspects of our work and interaction with each other. We make full use of technologies that help support different ways of working. At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We, therefore, carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss alternative arrangements. Location: Hyderabad Timings: 11 PM to 8 PM Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 300981 Show more Show less

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18.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

Role Description Architect, deploy, and manage Citrix Virtual Apps & Desktops (DaaS, XenApp, NetScaler, StoreFront, Director). Lead the configuration and optimization of Azure AVD, Windows 365 (W365), and Azure Virtual Machines for secure, scalable EUC services. Administer and enhance SCCM/MECM, Intune, and Ivanti AppSense platforms for software distribution, device compliance, and user profile management. Implement best practices for identity and security management using Entra ID (Azure AD), Microsoft Defender, and Active Directory. Lead automation of endpoint provisioning and management via OS Deployment (OSD) tools and PowerShell scripting. Act as a senior escalation point (L3) for complex EUC incidents and service requests. Collaborate with cross-functional teams, including infrastructure, security, and application teams, to deliver integrated EUC services. Drive continuous improvement by evaluating and adopting emerging EUC technologies. Create technical documentation, SOPs, and knowledge base articles for team enablement. Support IT leadership in defining and executing the EUC roadmap. 15–18 years of hands-on experience in End User Computing and related infrastructure domains. Citrix (DaaS, XenApp, NetScaler, StoreFront, Director) Azure Virtual Desktop (AVD), Windows 365, Azure VMs SCCM/MECM, Microsoft Intune, Ivanti AppSense Entra ID (Azure AD), Microsoft Defender, Active Directory Strong automation capabilities using PowerShell for EUC management and scripting. Proven expertise in OS image management, deployment strategies, and endpoint hardening. Experience leading complex projects and mentoring junior team members. Excellent communication, stakeholder management, and documentation skills. Experience with hybrid cloud environments integrating on-prem and cloud-based EUC solutions. Familiarity with Windows Server administration, Group Policy Objects (GPOs), and enterprise mobility strategies. Exposure to VDI capacity planning, performance tuning, and EUC cost optimization. Skills Microsoft Intune,Citrix Netscaler,Sccm Show more Show less

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Skills, Abilities, and Knowledge ∙ Core Routing and Switching (Cisco Catalyst/Nexus, Meraki, Dell, Arista) ∙ BGP, OSPF, EIGRP, VXLAN, MPLS, IPSEC, GRE ∙ Firewall Architecture (Palo Alto, Checkpoint, Cisco ASA/Firepower) ∙ Load Balancers (F5 BIG-IP LTM/GTM, Citrix ADC) ∙ VPN technologies (site-to-site, client-based, SSL VPNs) ∙ SD-WAN Technologies (VeloCloud, Meraki SD-WAN, Cisco SD-WAN) ∙ Network Access Control (Aruba ClearPass, Cisco ISE) ∙ Wi-Fi Solutions (Aruba, Cisco Wireless, Mist Systems) ∙ Network Monitoring and Management Tools (SolarWinds, ThousandEyes, PRTG) ∙ Cloud Networking (Azure Virtual WAN, AWS VPC Peering/Transit Gateway) ∙ Scripting basics (Python, Ansible) for network automation ∙ Conduct regular audits and implement necessary remediation measures ∙ Document solutions and best practices for knowledge sharing purposes ∙ Excellent communication and presentation skills ∙ Ability to translate complex technical concepts to non-technical stakeholders ∙ Strong analytical and problem-solving abilities ∙ Strategic thinking and business acumen ∙ Collaborative approach to working with cross-fun ctional teams Show more Show less

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0 years

0 Lacs

India

Remote

Company profile Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centres in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. We have been adjudged as the Best Place to Work for 2010 - 2021 in Education & Training industry. Why KOENIG • Our employees say “It’s the Best Place to Learn” • Opportunity to work with the Fortune 500 companies & learned colleagues. • Best remuneration in the industry. • Permanent Work from Home Note: Candidates from non-metro cities are preferred Job Overview: We are seeking a skilled and certified OCI Trainer who possesses both deep technical knowledge and real-world project experience in Oracle Cloud Infrastructure. The ideal candidate is Oracle-certified and either has experience delivering technical training/workshops or a strong passion for teaching and mentoring others. Key Responsibilities: Deliver high-quality, hands-on training sessions on Oracle Cloud Infrastructure (OCI) topics Design and update course materials based on Oracle certification and real-world application Share real-time project experience and best practices with learners Collaborate with the L&D team to enhance training effectiveness Provide support and mentoring to participants before, during, and after training. Required Skills & Qualifications: Must be Oracle-certified in OCI (Foundations, Architect Associate/Professional, etc.) Strong hands-on experience in real-world OCI implementations/projects. Prior experience delivering technical training or workshops is highly preferred. Excellent communication and presentation skills. Passion for teaching and helping others grow. Preferred: Oracle Instructor credentials or similar training certifications Show more Show less

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3.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Role: Service Desk L1 Engineer Location : Mumbai, Bangalore, Chennai, Pune Experience : 3 to 7 Years Language Skills : Proficiency in English + at least one of the following: Malay, Mandarin, Arabic, Portuguese, Italian, Turkish, or Thai Job Type : Contract to hire. Notice Period: Immediate joiners. Job Description: We are hiring multilingual Service Desk L1 Engineers with strong technical support skills and a customer-first mindset. You’ll be the first point of contact for users facing technical issues and will provide L1 support via calls, chats, and emails . This role demands excellent troubleshooting abilities, strong queue management, and hands-on experience with tools like Active Directory, VPN, Office 365, and ITSM platforms . Key Requirements : Respond to inbound service desk contacts (calls, chats, emails) Provide L1 troubleshooting for hardware, software, network, and VPN issues Manage and escalate incidents using ITSM tools (ServiceNow, Remedy, etc.) Administer user accounts in Active Directory & O365 Support desktop/printer installations and configurations Handle Citrix, virtualization, and mobile device queries Document and track issues efficiently using the ITSM platform Follow escalation protocols for high-severity incidents Provide excellent customer service with multilingual support Ensure service desk SLAs and MIM processes are met Required Qualifications : Any Graduate with 3+ years of experience in a service desk environment Proficient in English and one additional language from the list: Malay, Mandarin, Arabic, Portuguese, Italian, Turkish, or Thai Hands-on with Active Directory, Citrix, Office 365, VPN, Windows OS, mobile OS, and ITSM tools Seniority Level Associate Industry IT Services and IT Consulting Employment Type Contract Skills service desk L1 VPN Active Directory Office 365 ITSM Show more Show less

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4.0 years

0 Lacs

Goregaon, Mumbai, Maharashtra

Remote

Goregaon, Maharashtra, India Senior IT Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop, MAC and notebook computers, peripherals, and associated peripherals, including AV equipment also drive desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely with other members of the technology department to support all end users. Responsibilities will include : Set up, maintain, and troubleshoot desktop and notebook computers (On Site & Remote) Daily follow ups on pending ticket to closure and ensure SLAs are met Follow up & drive closure of long pending tickets Set up and configure printers, scanners, and other peripherals Working on a 24*7 environment and on shift basis Install and configure software Having PowerShell scripting knowledge is valuable for automating tasks and improving efficiency Coordinate with vendors as needed Alert the support teams on outages and provide necessary updates on Bridge calls Review and test new applications, printers, software’s etc. and provide feedback Document issue resolution, Prioritize and re assign tickets in JSM Handle escalated issues & support the engineers on floor Develop and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain excellent communication with all end users and other members of the technology department Qualification : Bachelor’s Degree (Must as a full-time academics) Experience: Scripting Knowledge 4+ years specializing in end user computing. Good knowledge of ITIL processes. ITIL certification is an added advantage. Systems Architecture and integration experience preferred (specifying hardware, network configuration, etc.). Telephony experience (Cisco VoIP preferred). Microsoft Office 2010 and 2013 Outlook 2010 and 2013 Knowledge of TCP/IP networking, and related network services (i.e., DNS, SMTP, DHCP, etc.) Previous work experience in a corporate environment Experience supporting Outlook in a Microsoft Exchange environment. Experience supporting a variety of Wi-Fi-enabled devices. Experience supporting remote users. Basic knowledge of thin client systems, network printers, citrix, terminal servers Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Excellent communication skills and experience working in a global setup. Ability to clearly communicate technical concepts to non-technical people. Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures Ability to multi-task in a fast-paced environment Work Location : Goregaon / Thanes (Hiranandani) Joining time needed : 15 days /Immediate Perks and Benefits Health & Wellness Dental Insurance Vision Insurance Health Insurance Life Insurance Paid Time Off PTO / Vacation Policy Paid Holidays Financial Benefits 401K / Retirement Plan Tuition Reimbursement Employee Stock Purchase Plan Office Perks Work From Home Policy

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0.0 years

0 Lacs

Bengaluru, Karnataka

On-site

Category: Infrastructure/Cloud Main location: India, Karnataka, Bangalore Position ID: J0225-0543 Employment Type: Full Time Position Description: Must have skills 7+ years relevant technical experience in Network support / operations Must to have very good knowledge on routing switching Deep knowledge of routing protocols (OSPF.EIGRP,BGP). . Minimum 4+ relevant experience F5 & Citrix Load balancer Minimum 3+ relevant experience Cisco Nexus platform Good Knowledge of L2, L3 Protocols for IP Networks e.g. DHCP, DNS, VLAN, PPP, ICMP, ARP, NAT, QoS etc. Troubleshooting Knowledge on VLAN/VTP/ STP/ Port channel/HSRP/VRRP/GLBP/ VSS & VPC Routing protocols : EIGRP/OSPF & BGP Troubleshooting Knowledge on Wireless Controller Troubleshooting Knowledge on Cisco iWAN, WAAS & VPN Tunnels Knowledge on WAN Appliance - Troubleshooting Knowledge on ISE, Cisco ACS & Cisco Prime. IPAM- Knowledge on DHCP server & Infoblox Knowledge on Cloud technology Good in Tolls : Solar winds /HPNA / Whatsapgold Should be customer centric. Providing a positive image of the company through your role being a point of contact with onshore team/customer. Must proactively help junior team members in resolving issues while being open to share their knowledge. To ensure that all is work carried out in accordance with ITIL Incident Management guidelines Should be able to follow the ticketing process according to the change request phases that are defined. Add value to your team environment by being enthusiastic and maintaining a Positive attitude. To achieve all team and personal performance goals as defined by the company Ensure tickets assigned to the queue are accepted and worked on time Network Engineer is responsible for implementing, maintaining, supporting, Data networks .Network Designing experiences will be an add on. Well versed P1/P2 escalation handling & Provide Quick resolution during Major Issues. Provide incident response & resolution as part of the 24x7 Network Operations Center Responsible for handling the Entire Network of a major Client. Provide technical leadership within a highly technical team Responsible to translate client requirements in to detailed actions for execution Required to follow detailed change management and incident management processes Communicate with other technical teams regarding Firewall/Routing/Switching operations Work in a fast paced operations environment & Troubleshooting DC environment incidents Responsible for the daily performance and availability of the network security infrastructure. Analyzes network and recommends upgrades/changes; assesses organization's current and future network needs Responsible for Network Evaluation & Proposals Certification :CCNP preferable Skills: Network Administration Network Operations Control Network Security Routing/Routers Network Architecture What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

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6.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. What does a Lead Windows Engineer do? Deploy, troubleshoot, and configure Windows Server, 2016, 2019+ environment to ensure security best practices, system policies, standards, and procedures. Determine appropriate solution design based on business need. Supporting a large-scale Windows infrastructure environment (+500 servers) Work with tools like MCM, Ansible, PowerShell, and various automation platforms Collaborate with other IT teams to ensure proper change management is focused and that all documentation is completed and provided to validate implementation with backout plans provided for all assigned projects and tasks. Ensure that all support requests, projects, and other tasks are reviewed, prioritized, addressed, and completed in a timely and proficient manner. Follow industry standard ITSM processes (e.g., changes, incidents, and problems) and document work via ticket system. The ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills with the ability to interact with leadership, peers and customers. Basic Qualifications For Consideration Experience as a System Administrator in a medium or large enterprise Experience supporting environments with MCM, Active Directory, GPOs, and automation tools a plus. Experience supporting large data centers, i.e. 200+ Servers. Experience with VMWare or Hyper V. Strong troubleshooting skills and confidence escalating issues when needed Ability to design/solution using technology to meet business needs Ability to work independently but also collaborate as part of a team A problem-solver with curiosity, resourcefulness, and a desire to learn and grow Experience with SQL Server (configuration, troubleshooting) Experience with high availability principles (load balancing, clustering) Experience with Citrix, networking protocols (DNS, DHCP, SMTP), and ITIL framework knowledge a plus Background working in large datacenter environments Solid understanding of networking principles and experience with network troubleshooting. Strong analytical and troubleshooting skills. Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical stakeholders. Ability to confidently lead customer IT groups through troubleshooting routines. Preferred Skills, Experience, And Education A bachelor’s degree in computer science or a related field with 6-8 years of related experience. The desire and ability to work in a fast paced, collaborative environment is essential. Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Candidate Privacy Policy Orion Systems Integrators, LLC And Its Subsidiaries And Its Affiliates (collectively, “Orion,” “we” Or “us”) Are Committed To Protecting Your Privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) Explains What information we collect during our application and recruitment process and why we collect it; How we handle that information; and How to access and update that information. Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy. Show more Show less

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7.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Summary Strategy As part of FM – Funds and Securities Services Technology, the developer is recruited to Develop and Deliver solution to support various initiatives that enables Operations to fulfil Client requirements. Business Technical Requirement Experience in Designing and Implementing Enterprise applications in Java/.Net Should have experience in Oracle /SQL server. Good knowledge on developing stored procedures using Oracle PL\SQL. Knowledge on Big Data concepts and tech stack such as Hadoop, Hive / Spark / Sqoop. Should be able to work on data extraction and data lake initiatives. DevOps (ADO, JIRA, Jenkins, Ansible, Github) exposure / experience. Knowledge on AWS/Azure Cloud native and VM concepts. Proficient in Container Proficiency in Oracle Sql, SqlServer and DBA. Working experience in solution design, capacity plan and sizing. Functional Requirements Experience in Fund Accounting, Transfer Agency and (or) Hedge Fund Administration. Knowledge of market instruments and conventions. Specialism within Fund Accounting/ client reporting/ investment operations. Hands –on in MultiFonds Fund Administration and Global Investor products or equivalent Fund Accounting Products Key Responsibilities Risk Management Proactively identify and track Obsolescence of Hardware and Software components, including OS or CVE patches, for Funds Apps and interfaces Governance Develop and Deliver as per SDF mandated process. Follow Release management standards and tools to deploy the deliverable to production. Handover to Production Support as per process Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Agile Squad to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders FM – Funds and Securities Services Operations, Technology and Production Support. Other Responsibilities Coordinates between Product Vendor and Business Stakeholders for requirement finalization. Coordinates between Product Vendor and Business Stakeholders for requirement finalization. Understand Functional Requirement. Provide solutions by developing the required components or reports. Unit test and support SIT and UAT. Follow SCB change management process to promote the developed components to production. Proactively input to solution design including architectural view of our technology landscape, experience on data optimisation solutions (DB table mapping, data logic, development code design, etc.) Participates in identification of non-functional requirements like security requirements, performance objectives. Coordinates between various internal support teams. Picks up new technologies with ease, solves complex technical problems and multitasks between different projects Follow SCB change management process to promote the developed components to production. Proactively input to solution design including architectural view of our technology landscape. Participates in identification of non-functional requirements like security requirements, performance objectives. Coordinates between various internal support teams. Picks up new technologies with ease, solves complex technical problems and multitasks between different projects Skills And Experience Windows/Linux WebLogic, citrix, MQ, Solace AWS/Azure Cloud native and VM concepts PL\SQL Domain Experience in Fund Accounting, Transfer Agency and (or) Hedge Fund Administration DevOps Qualifications Degree in Computer Science, MCA or Equivalent. 7 to 10 years of prior work experience in stated Technology About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

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8.0 - 12.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

On-site

Job Summary The Program Manager will oversee the implementation and management of VDI solutions using Citrix Cloud within a hybrid work model. With 8 to 12 years of experience the candidate will drive strategic initiatives ensuring seamless integration and optimal performance. This role requires strong technical expertise in Citrix Cloud and a commitment to enhancing productivity and collaboration across teams. Responsibilities A Citrix VDI BAU Business As Usual Technical Manager focuses on maintaining and optimizing the Citrix VDI environment during regular operations Here are some key responsibilities and qualifications for this role Responsibilities Daily Operations Manage and oversee the daily operations of the Citrix VDI environment ensuring smooth and efficient performance Configuration and Deployment Configure and deploy Citrix VDI solutions including XenDesktop and XenApp Monitoring and Maintenance Monitor the performance of the Citrix environment perform regular maintenance and troubleshoot issues as they arise User Support Provide technical support to endusers resolving issues related to Citrix VDI and ensuring minimal disruption to their work Incident Management Handle incidents and service requests ensuring timely resolution and proper documentation Security Management Implement and maintain security measures to protect the Citrix environment from threats Documentation Maintain detailed documentation of configurations processes and procedures related to the Citrix environment Team Coordination Coordinate with other IT teams and stakeholders to ensure seamless integration and operation of Citrix solutions within the broader IT infrastructure Incident Change Problem Management Certifications Relevant certifications such as Citrix Certified Associate CCA Citrix Certified Professional CCP or Citrix Certified Expert CCE are highly desirable Technical Skills Strong knowledge of Citrix products XenDesktop XenApp VDI infrastructure Active Directory DNS DHCP and networking Soft Skills Excellent problemsolving abilities strong communication skills and the ability to work effectively in a team environment Show more Show less

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5.0 - 9.0 years

7 - 14 Lacs

Bengaluru

Hybrid

Greetings from Euclid!! We are Hiring!!!!! Role: Specialist Systems Engineer - Citrix Administrator Job Description: Roles : L2 & L3 Experience : 5- 7 Years & 7-9 Years Skills : Citrix Admin + Net Scaler Location : Bangalore Profile Spl Systems Engineer is responsible for second level management of Citrix XenApp, XenDesktop, Ivanti User Workspace Manager, Windows Server, Incident tickets, Package and patching using SCCM, Zabbix alerts, Queue Monitoring and Infra alerts. Engineer should be able to Perform and manage routine maintenance tasks for the Citrix services in accordance with Citrix best practice. Engineer should have minimum knowledge in scripting and should be able to automate reoccurring manual tasks. Responsible for handling Incident and Request Management. Participate in Change and Problem Management Monitor the infra proactively and fix it even before user's report it. Provide support for L1 engineers for incident investigation, diagnosis and resolution. • Ensure resolution of most of the incidents and service requests. Provide input to Level 3/4 for problem management and resolution of major or elevated incidents. Provide required inputs to stakeholders involved in case of critical incidents like outages. • Raise change requests where required. Implement Standard and minor changes. Ensure ITIL compliance for all incidents and service calls • Ensure KPI compliance for all incidents and service calls Administration of XenApp 7.15 and above • Support Virtual Desktop Infrastructure hosted on XenDesktop Maintain Citrix XenApp, VDIs and other core Citrix Components Administration of Ivanti User Workspace Manager. Application installation, publication in CITRIX environnent Act on alerts received through SCOM, Zabbix Qlik, Citrix Director or other monitoring tools. Basic Troubleshooting of Windows Server 2012 and 2016 Strong multi-tasking and organizational skills; Ability to prioritize simultaneous high visibility customer and internal escalations Engineer should have minimum knowledge in scripting and should be able to automate reoccurring manual tasks

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3.0 - 7.0 years

0 - 3 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Work from Office

Role & responsibilities L1 Technical Support Handling all the Inbound calls chat and emails in service desk Manage tickets that L1 engineers need assistance Handling Basic L1 queries from end users Correctly logging incidents and faults categorizing and prioritizing them in line with team procedures Diagnose and quickly resolve a wide range of Windows applications issues Good troubleshooting knowledge on internet and VPN issues When the restoration is beyond the scope of the support escalate the issueproblem to appropriate resolver group using IT Ticketing System Install upgrade support and troubleshoot for printers related computer hardware Knowledge of Citrix and VPN Customize configure desktop hardware to meet specifications and business standards Email account administration ie account creation and management and distribution lists on Office 365 Robust queue management ability User account administration ie account creation and management and password resets on Active Directory Familiarize end users on basic software hardware and peripheral device operation and solve basic queries Take ownership and responsibility of queries issues and problems and document it in the ITSM Tool Basic knowledge of Networking Virtualization Mac OS Web Based and Installable applications Good understanding of computer systems mobile devices and other tech products Efficiently manage technical escalations Good knowledge on Incident Management Strong ability to quickly coordinate MIM tickets by engaging relevant resolver teams Provide OnCall support at times when required Preferred candidate profile Required Background Experience Any Graduate 03 years in a service desk environment Hands on experience working in ITSM tools like Service Now Remedy etc Service desk languages such as Malay, Mandarin, Arabic, Portuguese, Italian, Turkish, and Thai. (Any of the language is mandatory with English-Mention in tracker)

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2.0 - 5.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Req ID: 326519 We are currently seeking a Windows Engineering - Systems Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Responsibilities Work with a global team of highly motivated platform engineers and software developers Participate in full platform product lifecycle for windows based solutionsanalysis, technical design, testing, release, and support. Evaluate and test commercial solutions to help drive Buy vs. Build decisions Engineer and maintain automated Windows builds to support desktop on virtualized and cloud environments Execute performance testing of new desktop and server builds on various virtual and physical platforms Basic Qualifications In-depth knowledge in Windows OS internals including Group Policies, Windows Defender, Windows Networking stack, OS build engineering and deployment Experience engineering, managing and supporting environments involving VDI (Citrix, RDS), and Microsoft Desktop and Server platforms (Windows 10, Win11, Server 2016+) Experience in automation, anomaly detection and predictive analysis Experience with Windows Systems Management and Patch management Technologies (SCCM, MECM, Group Policy and WSUS) Extensive experience with one or more scripting technologiesPowerShell, VBS, SQL, Windows Batch Experience with Windows build engineering, particularly experience with SCCM and MDT Experience in supporting secure infrastructure solutions involving DMZ Environment Preferred Qualifications Enterprise-level Financial Services experience is preferred Team player who is able to work in a fast paced, environment Strong verbal and written communication skills Strong analytical and problem solving skills Experience with public cloud environments (AWS Certified Solutions Architect or equivalent) Strong communication skill and able to work with remote counterparts internally and manage external vendors Familiar with Linux, Middleware, Networks, Storage, Email, Mobile Applications, Voice/Video/Multimedia Systems and Market Data Systems

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5.0 - 10.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Req ID: 318719 We are currently seeking a Automation Anywhere Senior Developer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Roles & Responsibilities: 5+ years of Automation Anywhere development in the enterprise software space, agile methodologies Work independently or under the direction of Architect/Leadership. Design and develop solutions utilizing Automation Anywhere Tool and maintain technical responsibility for project delivery as the sole technical resource on a project Strong technical leadership skills in evaluating Software Solutions, and following best practices in architectural design and applying design patterns Experience in RPA infrastructure setup is a plus Good understanding of attended vs unattended robotics implementations Knowledge of Citrix environment with RPA Tools Knowledge of OCR libraries or tools (eg., ABBYY..). Excellent interpersonal and relationship building skills to deliver proposals; provide user support and interact with team members and other departments Flexible and agile attitude in respect to responsibilities and change that may be outside your control Flexible and adaptable, the individual will be open to learning new methodologies, tools, platforms and systems Minimum Skills RequiredAutomation Anywhere - 5+

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7.0 - 12.0 years

8 - 12 Lacs

Noida

Work from Office

Req ID: 327041 We are currently seeking a Cloud VDI and Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Key Responsibilities "“ Cloud VDI Support "“ Proactively monitor VDI performance, capacity, and availability "“ Respond to alerts, incidents, and service requests within defined SLAs "“ Triage and resolve technical issues, escalating as needed "“ Diagnose and resolve VDI-related issues (e.g., login failures, session disconnects, slow performance) "“ Perform root cause analysis to identify long-term solutions "“ Work closely with vendors and internal teams to escalate complex issues "“ Execute routine maintenance tasks such as software updates, system patching, and version upgrades "“ Maintain and optimize virtualization solutions (e.g., Citrix, VMware Horizon, Microsoft Remote Desktop) "“ Document technical procedures, troubleshooting steps, and solutions in a knowledge base "“ Produce regular status reports and incident summaries for management and stakeholders "“ Collaborate in creating and maintaining technical documentation for infrastructure changes "“ Partner with various teams (Network, Storage, Security) to ensure system reliability and security compliance "“ Provide clear communication to stakeholders about system changes, incidents, and resolutions "“ Assist in planning for capacity, scalability, and enhancements to meet business requirements Qualifications and Skills: "“ Bachelor"™s degree in Computer Science, Information Technology, or a related field preferred "“ 7+ years of experience in an IT support role, with at least 5"“7 years of experience in VDI administration or support "“ Hands-on experience with Cloud VDI, Microsoft Remote Desktop Services "“ Strong grasp of virtualization technologies (e.g., VMware vSphere, Microsoft Hyper-V) "“ Familiarity with network, storage, and server hardware concepts that affect VDI performance "“ Excellent troubleshooting abilities and a methodical approach to problem-solving "“ Strong communication skills to interact with technical and non-technical stakeholders "“ Ability to work effectively under pressure in a fast-paced, 24x7 support environment "“ Customer-oriented mindset with a commitment to delivering high-quality service "¢ Additional : "“ Willingness to work in rotating shifts or on-call schedules, including nights, weekends, and holidays "“ Ability to obtain and maintain relevant certifications (e.g., Citrix Certified Associate "“ Virtualization, VMware Certified Professional) is a plus

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6.0 - 11.0 years

13 - 17 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Job Summary: We are seeking a skilled System Administrator with a strong focus on Citrix technologies, to manage, support, and optimize our virtual desktop infrastructure. The ideal candidate will bring in-depth technical expertise, problem-solving skills, and a proactive approach to ensure high availability, performance, and security of Citrix environments. Key Responsibilities: - Administer and maintain Citrix XenDesktop/XenApp, Citrix Virtual Apps and Desktops, Citrix Studio, Citrix Director, and StoreFront. - Monitor and troubleshoot Citrix environments to ensure optimal performance and user experience. - Perform patch management, upgrades, and regular maintenance of Citrix infrastructure. - Collaborate with other IT teams on Active Directory, Group Policies, DNS, DHCP, and storage/networking dependencies. - Create and manage machine catalogs and delivery groups. - Configure Citrix policies, profiles, and printing. - Troubleshoot and resolve application publishing and user session issues. - Maintain documentation of systems, configurations, procedures, and support processes. - Support disaster recovery and business continuity planning for Citrix environments. - Ensure compliance with IT security policies and best practices. Required Skills and Experience: - 6+ years of experience in system administration with a strong focus on Citrix technologies. - Hands-on experience with Citrix XenDesktop, Citrix Virtual Apps and Desktops, Citrix Studio, Director, StoreFront. - Proficiency in Windows Server administration. - Good knowledge of Active Directory, DNS, DHCP, Group Policies. - Experience with Citrix Profile Management and user profile troubleshooting. - Familiarity with FSLogix, Citrix Cloud, and Azure-hosted Citrix environments is a plus. - Strong troubleshooting, communication, and documentation skills.

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8.0 - 12.0 years

35 - 50 Lacs

Coimbatore

Work from Office

Job summary The Program Manager will oversee the implementation and management of VDI solutions using Citrix Cloud within a hybrid work model. With 8 to 12 years of experience the candidate will drive strategic initiatives ensuring seamless integration and optimal performance. This role requires strong technical expertise in Citrix Cloud and a commitment to enhancing productivity and collaboration across teams. Responsibilities A Citrix VDI BAU Business As Usual Technical Manager focuses on maintaining and optimizing the Citrix VDI environment during regular operations Here are some key responsibilities and qualifications for this role Responsibilities Daily Operations Manage and oversee the daily operations of the Citrix VDI environment ensuring smooth and efficient performance Configuration and Deployment Configure and deploy Citrix VDI solutions including XenDesktop and XenApp Monitoring and Maintenance Monitor the performance of the Citrix environment perform regular maintenance and troubleshoot issues as they arise User Support Provide technical support to endusers resolving issues related to Citrix VDI and ensuring minimal disruption to their work Incident Management Handle incidents and service requests ensuring timely resolution and proper documentation Security Management Implement and maintain security measures to protect the Citrix environment from threats Documentation Maintain detailed documentation of configurations processes and procedures related to the Citrix environment Team Coordination Coordinate with other IT teams and stakeholders to ensure seamless integration and operation of Citrix solutions within the broader IT infrastructure Incident Change Problem Management Certifications Relevant certifications such as Citrix Certified Associate CCA Citrix Certified Professional CCP or Citrix Certified Expert CCE are highly desirable Technical Skills Strong knowledge of Citrix products XenDesktop XenApp VDI infrastructure Active Directory DNS DHCP and networking Soft Skills Excellent problemsolving abilities strong communication skills and the ability to work effectively in a team environment

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0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

Job Description Job Summary –  Respond to customer queries via inbound calls, emails, chat, and web tickets within defined SLA’s  Logging incidents and service requests, categorizing and prioritizing them, and managing their life cycle as per ITIL guidelines.  Update users about request status and close request when users are satisfied with solutions  Level 1 troubleshooting mainly related to desktop/OS, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.  Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups Technical Skills Years of experience needed – Minimum 6 to 12 months  Effective Business Communication  Strong time management  Communication in neutral or American accent over phone and grammar skills  Analytical skills  Ability to follow process and procedures. Escalate unknown issues or questions without delay  Prompt response to telephone calls, email, and instant message requests for technical support  Operating the computer, OS and Knowledge base navigation  Use of Ticketing tool  Account Management / Password reset  Active listening and probing skills  Level 1 and 1.5 technical troubleshooting  Experience and or understanding of Virtual Desktop Infrastructure support (Citrix Xen Desktop, Xen App, Receiver)  Knowledge of remote support tools, i.e., Bomgar, Remote Desktop, Citrix, Desktop Director  Proficient in MS Office 2013, 2016 and must have knowledge of O365  Must have worked on Windows 7 and Windows 10 support for laptops and desktops  Documents, tracks, and monitors new and open Incidents until resolution or proper escalation  Knowledge of Wyse thin and zero client support, set up and connectivity  Supporting issues with Printer installations, HP Print and Scan via USB  Cisco VPN client support Certifications Needed  MCSE, CCA, ITIL foundation is an added advantage (not mandatory). About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Show more Show less

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3.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Description Senior IT Support Specialist The role involves monitoring support queues and managing issues from definition to resolution. Responsibilities include: Clear understanding of ITIL Framework and hands-on experience with ITSM platforms (ServiceNow, Remedy, Jira SM). Experience handling basic tasks related to virtualization platforms like VMware, Citrix, or HyperV Hands-on experience with user management in Active Directory, along with clear concepts of DNS and DHCP Experience working with OEMs and coordinating support for end users. Experience with Salesforce user management Qualifications Experience handling basic tasks around Vmware/Citrix/HyperV or other platforms Hands-on experience with user management on AD; clear concepts on DNS and DHCP Experience working with OEMs and coordinating support for end users Computer Systems Technology diploma/degree, Computer Science Degree, or equivalent technical knowledge Minimum 3 years of relevant work experience Experience with Salesforce administration and user management. Experience with Windows, Linux, and OSX operating systems Experience with O365, Azure, AWS, MDM Experience working with distributed resources and teams MCSA (Windows 10), ITIL Foundation (optional) Develops materials that are easily understood; effectively responds to impromptu questions and simplifies complex information to ensure understanding Able to communicate and share technical details with employees across geographies Nurtures productive working relationships to resolve mutual problems Ability to work in a fast-paced environment, manage multiple priorities, and adapt to rapidly changing technologies Additional Information All your information will be kept confidential according to EEO guidelines. ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province. At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. Show more Show less

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5.0 years

7 - 12 Lacs

India

On-site

Dear candidate, We are the hiring partner to one of esteemed clients requiring for below position. Kindly, go through the details before applying. Role : Big Data Administrator Exp- 5+ years Location –Hyderabad (Hybrid) Position Type: Contract (Upto 12 months- extendable) Role: The candidate has a strong technical background in Linux, networking, and security , along with hands-on experience in AWS cloud infrastructure . Proficiency in Infrastructure as Code (Terraform, Ansible) and have managed large-scale BigData clusters (Cloudera, Hortonworks, EMR). Their expertise includes Hadoop Distributed File System (HDFS), YARN, and various Hadoop file formats (ORC, Parquet, Avro). D eep knowledge of Hive, Presto, and Spark compute engines , with the ability to optimize complex SQL queries . They also support Spark with Python (PySpark) and R (SparklyR, SparkR) . Additionally, they have solid coding experience in scripting languages (Shell, Python) and have worked with Data Analysts and Scientists using tools like SAS, R-Studio, JupyterHub, and H2O . Nice-to-have skills include workflow management tools (Airflow, Oozie), analytical libraries (Pandas, Numpy, Scipy, PyTorch), and experience with Packer, Chef, Jenkins . They also have prior knowledge of Active Directory and Windows-based VDI platforms (Citrix, AWS Workspaces). Job Type: Contractual / Temporary Contract length: 6 months Pay: ₹700,000.00 - ₹1,200,000.00 per year Application Question(s): What is your total experience ? How soon you can join ? You understand that this is contract position and your are fine with the same ? What is your current/last salary ? What salary you are expecting now? Work Location: In person

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12.0 years

0 Lacs

Delhi

On-site

New Delhi,Delhi,India +1 more Job ID 765706 Our Exciting Opportunity: We are now looking for a Product Architect in our Encryption tools area in Ericsson IT. You will lead the Product Lifecycle together with the IT product Owner, with alignment with the product portfolio strategy and plan., together with Ericsson Business units you will collect and maintain requirements. Other parts of your role; will be safeguarding and governing the product Total Cost of Ownership, (TCO) solution design, integrations and architecture in adherence to overarching principles and frameworks. You will: Define product strategy, roadmap and optimize product TCO Prepare product decisions and initiate execution of product development Safeguard the product design, integrations and architecture Document and maintain product information To be successful in the role you must have: Knowledge on encryption toolsets such as Key Management Systems - KMS, Public Key Infrastructure – PKI, Certificate LifeCycle Management- CLM, Strong Authentication. Experience in IT design, development, and architecture as well as in Product Management Full understanding of cryptography and its protocols like X.509 standard, PKI, RSA, AES, SHA, SSL/TLS and general certificate management pcesses. Strong understanding of User certificates for implementations like Citrix FAS, Certificate based authentication fulfilling MFA requirements. Strong understanding PKI and Certification Authority (CA). Solid & broad understanding of Cyber Security, Zero Trust & Passwordless Solid understanding of Active Directory together with Legacy & modern modes of Authentication. Strong understanding Public Key Cryptography Standards (PKCS5, PKCS7, PKCS11, PKCS12, PKCS15). Strong understanding of HSM (Entrust), Smart cards, OpenSSL. Good knowledge of Encryption Algorithms (RSA, DSA, ECDSA, DH, AES, DES, 3DES, Blowfish, CAST5, RC4, RC5, SHA1, SHA2, MD5, ECDH). Strong Understanding of protocols like CMP, CRL, OCSP, SCEP, LDAP, PGP, ACME, FIDO2 Working knowledge of any certificate lifecycle manager, Cloud PKI. Working knowledge of certificates for Blockchain, certificate for IoT Devices, code-signing. IT processes, tools and infrastructure knowledge Negotiation and argumentation Skills Knowledge sharing and collaboration skills Key Qualifications: Education: Bachelor’s degree or equivalent Minimum of experience: 12 years Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

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0 years

0 Lacs

India

Remote

Company Profile: Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT training companies in India and is rapidly expanding internationally, with major centers in India, the USA, the Middle East, Africa, and Australia. Koenig partners with all leading vendors, including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, and Citrix. Koenig specializes in providing technical training on all popular IT certifications and serves customers from over 50 countries worldwide. Why KOENIG: Join a remote-friendly team that values results over office hours, ensuring a great ‘Return on Time’ for work, life, and family. Enjoy the flexibility of a permanent work-from-home setup, allowing you to balance work, life, and family effectively. We offer the best remuneration in the industry. Job Description: We are seeking an experienced Corporate Trainer specializing in Artificial Intelligence, Machine Learning, Deep Learning, OpenAI, and Generative AI. The ideal candidate will be responsible for delivering high-quality training sessions in AI-related technologies. Key Responsibilities: Conduct interactive training sessions on AI, Machine Learning, Deep Learning, OpenAI, and Generative AI. Develop and customize training content based on industry trends and best practices. Stay updated with advancements in AI and integrate them into training programs. Assess and evaluate participant progress through assignments and assessments. Deliver training both online and in person, with a willingness to travel as needed. Requirements: Strong proficiency in AI, Machine Learning, Deep Learning, OpenAI, and Generative AI. AI-related certification or Microsoft Certified Trainer (MCT) preferred. Mandatory knowledge or certification in AI-900, AI-102, and DP-100. Excellent communication, presentation, and mentoring skills. Ability to adapt training methodologies to suit different learning styles. Open to global travel for corporate training programs. Show more Show less

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0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Company profile Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centres in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. We have been adjudged as the Best Place to Work for 2010 - 2021 in Education & Training industry. Why KOENIG • Our employees say “It’s the Best Place to Learn” • Opportunity to work with the Fortune 500 companies & learned colleagues. • Best remuneration in the industry. Job Description Job Location: Jaipur Job Title: Customer Success Manager ( Inside sales) • We are looking for a high-performing Sales Professionals to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. • Successful previous experience (b2b /B2C /it training )as a sales representative, consistently meeting or exceeding targets. • Excellent (by all parameters) in Communications (verbal, written). • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization • Understand customer needs and requirements • Research accounts, identify key players and generate interest • Build and promote strong, long-lasting customer relationships by partnering with the client and understanding their needs. • Proven ability to convert the given lead • To identify potential business opportunities Identify the decision makers and pitch our services to the companies Globally • To have regular follow up with potential prospects and convert them as customer • Target orientated, ambitious, creative, customer focused • Should d efinitely be a ""People's Person"", i.e. Should love to interact with people and forge fruitful network.- Should be able to identify right stakeholders to connect wherever business opportunity exists.- Should be willing to learn, and must be a good listener. Koenig is actively automating. You will have to help in automation by using, helping troubleshoot and giving ideas. • Should be able to Manage/Mentor/Advice business team in sales when needed, and ask for help if necessary. Show more Show less

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0 years

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Bengaluru, Karnataka, India

On-site

TCS hiring!! Role: Datacentre Operations Location: Bangalore-Think campus shift timings: 11:30- 8:30 Experience: 6-12 must Have: Windows L3 Administration, Azure administration knowledge and VMware Understanding of Citrix O365 topics to manage overall Team. Hands on in implementing proposed solutions and be able to technically guide Team. Need to have excellent written and verbal communication skills for communicating with customers technically and procedurally! Good understanding of Windows and Active directory, Azure Infrastructure services , server hardening concepts Experience in handling datacenter physical hardware support and coordination for break fix, optimization rack, server , and other physical aspects of Datacenter , Server rooms as applicable Show more Show less

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0 years

0 Lacs

Kochi, Kerala, India

On-site

Role Description We are seeking a highly skilled Platform Engineer who will play a critical role in ensuring the stability, performance, and optimization of various IT platforms across the enterprise. This role demands a seasoned professional capable of exercising discretion and independent judgment while collaborating with users and IT teams to design, analyse, configure, administer, and support infrastructure systems. The ideal candidate will possess deep technical knowledge across Microsoft, Linux/Unix, VMware, Citrix and Cloud environments (AWS/GCP), and will focus on supporting store back-office systems integrated with Point of Sale (POS) systems. Primary Responsibilities Design, implement, configure, and maintain enterprise platform infrastructure including Microsoft, Linux, Unix, VMware, Citrix, and cloud platforms (AWS, GCP). Administer, troubleshoot, and optimize platform environments to ensure high availability, reliability, and performance of business-critical applications. Provide end-to-end support for store systems, particularly the back-office environments integrated with Point-of-Sale systems. Collaborate with cross-functional teams to plan and execute system architecture, integration, testing, deployment, and documentation efforts. Act as a technical advisor for platform-related decisions and provide mentoring to junior engineers. Participate in the development of standards, procedures, and guidelines to maintain a stable and secure infrastructure. Perform proactive system monitoring, capacity planning, and performance tuning. Lead and contribute to disaster recovery planning, testing, and implementation activities. Required Skills Experience in platform engineering or infrastructure support roles. Expertise in Windows and Linux/Unix system administration. Strong knowledge of virtualization technologies (VMware, Citrix). Hands-on experience with cloud platforms such as AWS and/or GCP. In-depth understanding of enterprise networking, storage systems, and security principles. Experience with store systems or POS integration is a strong plus. Excellent problem-solving, analytical, and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Skills Windows Administration, Linux Administration, VMware/Citrix, AWS/GCP Show more Show less

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