1391 Citrix Jobs - Page 36

Job Description Position Title, Responsibility Level QA, B1/B2 Function Insurance Products and Platforms Reports to AVP / Sr. AVP Employment Type Span of Control 0 Location Noida Basic Function Lead Test Framework design and Development Develop a strong understanding of the company’s proprietary tool, Life Digital Suite. Create comprehensive test plans for both functional and non-functional testing. Ensure consistent enhancement of the automated regression test bed. Generate test data in alignment with the test plan. Exposure to the AI tool landscape to leverage the best AI tools and capabilities. Project Connect and support requirement management. Test Project management Development of Wiki Pages, Testing Best Practices documentation. Conduct Testing Tools’ Trainings. Essential Skills More than 4+ years of experience in testing and Test automation Experience of providing Test automation solutions with Test automation framework design and development for end-to-end testing requirements of a project Providing testing strategies as well as automation solutions for variety of application platforms as windows, Web, Citrix, cloud etc. Working knowledge of functional as well as non-functional testing Experience of Test Automation for Functional testing, API testing, Performance Testing, Security testing, Code Coverage testing Hands on experience with automation tools like Selenium, Cucumber (BDD Framework), Ready API, JMeter/Loadrunner etc. Exposure to cloud infrastructure is highly desirable for defining NFR Testing for our Cloud Native Product Exposure to AI tools Experience of Testing Management tools like QC, JIRA etc. Experience of CI-CD integration automation Writing white papers for testing innovations and emerging trends in testing Managing test automation projects as an individual contributor as well as by leading a team Strong execution skills, able to drive things on own and deliver value to the organization Strong team player. Primary Internal Interactions Senior management, QA teams and other internal Stakeholders Skills Technical Skills Required Skills Test Automation, Test Architecture, Functional and Non-Functional testing, Test Project Management Tools Selenium-Webdriver/TestNG, Cucumber, UFT, TestComplete, Ready API, JMeter/Loadrunner, QC/JIRA, CI-CD tools. Servers Knowledge Process Specific Skills Delivery Domain Software Technology Business Domain Insurance Soft Skills Effective verbal and written communication skills, Presentation skills and people management skills Working Hours 11 AM- 9 PM Education Requirements A Bachelor/Master's degree in Computer Science Any Certifications in ISTQB, Automation tools Work Experience Requirements 0 – 2 Years – A1 2 – 4 Years – A2 4 – 6 Years – B1 6 – 8 Years – B2 8 – 12 Years – C1 12+ Years – C2 Annexure Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ __ Candidate Supervisor/Manager Date Show more Show less

Senior IT Support Specialist The role involves monitoring support queues and managing issues from definition to resolution. Responsibilities include: Clear understanding of ITIL Framework and hands-on experience with ITSM platforms (ServiceNow, Remedy, Jira SM). Experience handling basic tasks related to virtualization platforms like VMware, Citrix, or HyperV Hands-on experience with user management in Active Directory, along with clear concepts of DNS and DHCP Experience working with OEMs and coordinating support for end users. Experience with Salesforce user management Qualifications Experience handling basic tasks around Vmware/Citrix/HyperV or other platforms Hands-on experience with user management on AD; clear concepts on DNS and DHCP Experience working with OEMs and coordinating support for end users Computer Systems Technology diploma/degree, Computer Science Degree, or equivalent technical knowledge Minimum 3 years of relevant work experience Experience with Salesforce administration and user management. Experience with Windows, Linux, and OSX operating systems Experience with O365, Azure, AWS, MDM Experience working with distributed resources and teams MCSA (Windows 10), ITIL Foundation (optional) Develops materials that are easily understood; effectively responds to impromptu questions and simplifies complex information to ensure understanding Able to communicate and share technical details with employees across geographies Nurtures productive working relationships to resolve mutual problems Ability to work in a fast-paced environment, manage multiple priorities, and adapt to rapidly changing technologies Additional Information ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** insightsoftware Hear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province.

The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Engineer L0 - Scheduling and Alerting, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation- lets talk! Reporting to the Sr. Manager of IT Services, the IT Engineer Associate is responsible for supporting multiple applications across the organization, which include Windows, AD, Citrix, Office 365 and additional applications like PagerDuty, Redwood CPP that you will be trained. As a member of our well-respected IT team, you will enjoy a wide variety of self-directed work within a supportive team environment. A positive attitude with the desire to focus on and please the customer, including the ability to quickly understand the customers point of view, will be key success factors in your role. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Monitor event alerts, acknowledge and, when appropriate, escalate to the next level support team(s). Perform in-depth monitoring for P1 and P2 critical applications and basic monitoring for P3, P4 applications. Notify Outage Management Team as the first point of contact for critical P1 and P2 alerts to ensure timely escalation and resolution. Schedule jobs in SAP tool for different systems, ensure successful runs and restart when required. Cleanup NAS backup server files. Prepare weekly error report and ensure tickets are created for all failed jobs. Prepare weekly & monthly Task performance/ Aging reports, drive aging calls with wider team and ensure tickets are closed on time/record justification if required. Support IT changes, prioritizing change requests, assessing impact, and accepting changes which meet requirements. Maintain internal knowledge repository. Manage ticketed query system and ensure queries and resolutions are tracked and kept up to date. QUALIFICATIONS (Education/Training, Experience and Certifications) Bachelors degree or equivalent experience within an enterprise level corporate IT environment is required. Experience in IT monitoring is highly desirable. Direct experience with Jenkins, Nprinting, Cloudwatch, Qlikview, SolarWinds, Redwood, OpManager and/or PagerDuty is highly desirable. Certifications in AWS or ITIL is a plus. KNOWLEDGE S AND ABILITIES (Those necessary to perform the job competently) Knowledge of ITIL based Incident, Problem and Change Management processes. Strong problem solving and analytical skills. Ability to self-start and to effectively participate in a team environment. Ability to be an on-call escalation point for production support and scheduled off-hours/weekend work if/when required. Ability to focus on the customer and to adhere to processes defined for customer issue handling. Ability to examine, summarize, and effectively present data when required. Commitment to high professional and ethical standards in a diverse workplace. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

Job description: Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: WebLogic Admin . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Job Requirements Role/ Job Title: Security Engineer - EDR Function/ Department: Information Technology. Job Purpose IDFC FIRST Bank is seeking a highly skilled and experienced Security Engineer - EDR to join our growing team. As a Security Engineer, you will be responsible for implementing and maintaining our Endpoint Detection and Response (EDR) systems to ensure the security of our organization's IT infrastructure. Key Responsibilities Solid understanding of threat detection, MITRE ATT&CK framework, and endpoint forensics. Strong knowledge of Windows, macOS, and Linux endpoint security Manage and optimize EDR solutions such as CrowdStrike, SentinelOne, Microsoft Defender for Endpoint, etc. SentinelOne preferred. Investigate and respond to endpoint security incidents using threat intelligence and behavioral analytics. Develop and tune EDR rules, detection signatures, and automated response playbooks. Collaborate with SOC teams, threat hunters, and IT teams to contain and remediate incidents. Conduct root cause analysis and document security events and findings. Provide recommendations to improve endpoint protection policies and procedures. Maintain dashboards, reports, and documentation for ongoing monitoring and compliance. Assist in security assessments and audits related to endpoint security posture. Stay up-to-date with the latest threat landscape and EDR advancements. Mandatory Skills Endpoint detection and response (EDR) - SentinelOne CrowdstrikeMicrosoft Virtual Desktop technology (VDI) - Citrix vdi, Microsoft Wvd Networking (Cisco, Juniper) – Good experience Security Perimeter (Checkpoint, Fortigate, PaloAlto, Proxy)- good experience Security endpoint (AV,EDR,DLP)—Basic experience MDM Solution (Jamf,Intune,other MDM) – Basic experience Education Qualification Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA) Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA) Experience: 5-10 years of relevant experience. Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Job Description Responsible for high quality and timely day to day delivery of Asset Management services. Activities include, but are not limited to: asset management order processing and placement, hardware and software systems, interface with support organizations, monitoring of processes, data flows and data repositories to ensure assets' data elements are being collected, handled, stored and reported accurately in accordance with vendor licensing terms and conditions; performance of timely asset data updates to maintain accuracy of database repository, identifying and managing asset discrepancies and compliance resolution process to closure. As an Asset Management Professional, you will be a key part of the seamless operation of highly critical IT systems. At Kyndryl, we're not just solving technical puzzles – we're transforming the way businesses thrive in the digital age. In this role, you'll be crucial in ensuring our customers' IT environments meet their every business need. You won't just offer support; you'll orchestrate system setup and installation, ensuring all components are working appropriately. When issues arise, you'll be there, ready to troubleshoot and resolve them with a swift and expert hand. You will be the catalyst for improved business performance – diagnosing issues and offering technical solutions. You'll be the one responding to tickets, meeting SLAs with a sense of urgency, and ensuring systems are patched and compliant. Your expertise will reshape business processes and operations, introducing best practices that elevate our customers to new heights. Your guidance will be essential, mentoring and assisting your team members, ensuring everyone is equipped with the knowledge and skills to excel. It's not just about solving problems; it's about ensuring that the technical solutions we provide align perfectly with our customers’ unique needs. As an Asset Management Professional, you will have the opportunity to collaborate closely with our customers, Kyndryl’s expert technical teams, and our esteemed Alliance partners. Together, we'll shape the future of IT services, pushing the boundaries of what's possible. If you're ready to be a part of a team that thrives on challenge, innovation, and delivering exceptional service – Kyndryl is the place for you. Responsibilities Performed Asset Management for IT assets (desktops, laptops, servers,storage, network devices) Day to Day activities of Asset Management Function that include preparing and uploading reports. Tracked asset disposal process, ensuring record deletion from fixed asset register.Published weekly stock and close location reports Generated non-compliance reconciliation reports (weekly) ,Published monthly AMC and SLA reports &Managed daily machine and material records Maintained fixed asset register with serial number updates (ownership changes, disposals) Maintain records of allocated machines as well as material on daily Basis Maintain an accurate and up-to-date inventory of all hardware assets, including computers, servers, CCTV, ACS, networking equipment, and peripherals. - Capture details such as make, model, serial number, specifications, and location, EOL/EOS, Warranty information, etc. Analyses and/or controls IT assets ensuring that administration of the acquisition, storage, distribution, movement and disposal of assets is carried out Manage enterprise-wide compliance with all software license agreements by monitoring and enforcing proper software usage policies and guidelines to ensure that there is no non-conformance Read and understand software licenses to ensure Company is in compliance; take corrective action if necessary Conduct internal software audits to identify variances between deployed and licensed software; ensure deployed software aligns with the quantity and licensing models purchased; rectify variances between deployed and licensed software. Oversee the purchase of all software licenses; ensure appropriate quantities and licensing models are purchased, determine contract requirements, ensure orders are placed and validate proper payment. Ensure retention of all proof-of-license documentation Define and ensure that compliance with ITAM processes are maintained. Contribute to the ITAM strategic plans and support projects related to it ServiceNow / Summit AI /SolarWinds / Other Discovery Asset Management tools to meet the organization’s asset management needs. Continuously optimize the use of discovery tools to enhance asset management processes Generate and analyse reports using ITAM tools to provide insights into asset utilization and performance . Manage and support the effective use of the CMDB and the supporting ITAM functions Conduct regular audits to verify the accuracy of the asset inventory Identify hardware assets that have reached their end-of-life or are no longer in use. - Develop and execute a secure and environmentally responsible disposal or recycling process. Prepare and present detailed asset performance reports to senior management and stakeholders. Commitment to continuous improvement through regular review and optimization of asset management processes. Ability to prepare for and manage internal and external audits related to IT assets. Performed daily software license approvals in BMC Remedy (identifyingfreeware commercial) Managed software licensing and compliance (DTLT, Flexera vs. AR) Coordinated software license renewals with requesters/tower leads Procured and maintained Flexera license Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. As an expert in your respective domain, you have several career paths available to you. Whether you progress as an Architect or a Specialist – you can find your next opportunity here Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience Minimum 3 years of experience with Asset Management Project Management Methodologies & Best Practices Infrastructure Management & Setup Vendor Management & Procurement Process Improvement & Implementation Compliance & Risk Management Project Documentation & Closure Bachelor s degree in computer science, Software Engineering, or related field. 3+ years of experience in IT Asset Management(HAM/SAM) Domain & overall 3+ years of experience in IT Operations. Understanding various licensing models (perpetual, subscription, user/device-based, etc.) for vendors like Microsoft, Adobe, Oracle, SAP, IBM, etc. Expertise in tracking software installations, usage, and license entitlements. Familiarity with ITSM frameworks like ITIL for asset lifecycle management. Knowledge of SaaS, IaaS, and PaaS licensing models for platforms like AWS, Azure, Google Cloud, and virtualized environments (VMware, Citrix). Proficiency in managing the entire lifecycle of IT assets from procurement to disposal. Experience with IT asset management (ITAM) tools and Strong Excel Knowledge and Basic BI. Skills in budgeting, cost analysis, and financial planning related to IT assets. Ability to collaborate with various stakeholders, including IT teams, finance, procurement, and senior management. Any IT Graduation. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less

Skills, Abilities, And Knowledge Core Routing and Switching (Cisco Catalyst/Nexus, Meraki, Dell, Arista) BGP, OSPF, EIGRP, VXLAN, MPLS, IPSEC, GRE Firewall Architecture (Palo Alto, Checkpoint, Cisco ASA/Firepower) Load Balancers (F5 BIG-IP LTM/GTM, Citrix ADC) VPN technologies (site-to-site, client-based, SSL VPNs) SD-WAN Technologies (VeloCloud, Meraki SD-WAN, Cisco SD-WAN) Network Access Control (Aruba ClearPass, Cisco ISE) Wi-Fi Solutions (Aruba, Cisco Wireless, Mist Systems) Network Monitoring and Management Tools (SolarWinds, ThousandEyes, PRTG) Cloud Networking (Azure Virtual WAN, AWS VPC Peering/Transit Gateway) Scripting basics (Python, Ansible) for network automation Conduct regular audits and implement necessary remediation measures Document solutions and best practices for knowledge sharing purposes Excellent Communication And Presentation Skills Ability to translate complex technical concepts to non-technical stakeholders Strong analytical and problem-solving abilities Strategic thinking and business acumen Collaborative approach to working with cross-functional teams Show more Show less

Technical Knowledge: Basic understanding of telecom networks, protocols, and technologies. Monitoring Tools: Familiarity with network monitoring tools and software. Problem-Solving: Strong analytical and problem-solving skills. Communication: Good verbal and written communication skills. Teamwork: Ability to work effectively in a team environment. Attention to Detail: High attention to detail and accuracy in monitoring and reporting. Network Monitoring: Continuously monitor telecom network systems and infrastructure to ensure optimal performance and availability. Issue Identification: Detect and identify network issues, outages, and performance bottlenecks using monitoring tools. Troubleshooting: Perform initial troubleshooting steps to resolve network issues or escalate them to L2/L3 support teams. Incident Management: Log incidents, track their progress, and ensure timely resolution. Reporting: Generate and maintain reports on network performance, incidents, and resolutions. Communication: Coordinate with internal teams and external vendors to resolve network issues. Documentation: Maintain accurate documentation of network configurations, incidents, and troubleshooting steps. Cisco Certified Network Associate (CCNA), Certified Network Operations Center Engineer (CNOCE), Cisco Certified Network Professional (CCNP) and Telecom OEM OSS Monitoring tools, Understanding of telecom 2G, 3G, 4G and 5G Radio , Core and Adjacent Network elements (HSS, VAS, LMS,LI etc..) with Its functions. Cetifcation of 4G/5G Wireless professional and Core / O-RAN/SON cources Ericsson/Nokia/Huawei/ZTE : Network Manager, Hardware and Software Management, Remedy Ticketing tool, Work force Management, CR tool, Scripting tool, Zero touch Integration, Citrix etc. This role is crucial for maintaining the reliability and performance of telecom networks, ensuring that any issues are promptly addressed to minimize downtime and service disruptions. Show more Show less

Job requisition ID :: 83567 Date: Jun 12, 2025 Location: Hyderabad Designation: Manager Entity: Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks. Summary The role requires providing expertise and leadership for Incident Response capabilities including good understanding of cyber incident forensics. It requires providing both subject matter expertise and project management experience to serve as the “point person” of client engagement in domain. The candidate shall pertain efficient incident response and remediation skills to minimise the impact of cyber risks. The individual will oversee and support security monitoring operations team and assist them during security incidents and ensure incidents are managed and responded effectively including and reporting to stakeholders. This role primarily consists of leading team of the Incident responders, Incident managers and stakeholders (including client, vendors, etc.) and to conduct thorough response activities on behalf of a wide variety of clients across sectors. Candidate is required to work in complex security environments and alongside SOC team to design, communicate and execute incident response, containment and remediation plans. Candidate is required to have hands-on experience of incident management and investigation tools and shall be comfortable leading teams on challenging engagements, communicating with clients, providing hands-on assistance with incident response activities, and creating and presenting high-quality deliverables. Skills required Responding to alerts from across the entire global technology and information estate to quickly detect harmful behaviours and events, containing, mitigating, and remediating minor incidents and in coordination with the Cybersecurity Incident Management and Response Team, effectively containing, mitigating, and remediating more serious events. Supporting cyber security incidents through to eradication and feed into the Post Incident Review process that delivers detailed analysis on the root cause of incidents investigated and produces findings and recommendations that support control adjustments to better protect the bank. Identifying, developing, and implementing new detections (Use cases) and mitigations (Playbooks) across the security platforms. Reviewing and approving new Use Cases and Playbooks created by Cybersecurity colleagues. Continuously reviewing the effectiveness of analysis playbooks, processes, and tooling. Communicating new use cases (go-live, demise, tuning), to the cybersecurity operations teams, supporting the Cybersecurity Operations Manager in ensuring all teams are prepared to take on the additional workload and have sufficient tools, training, and capability to do so effectively. Researching emerging threats and vulnerabilities to aid in the identification of cyber incidents. Applying structured analytical methodologies to maximise threat intelligence growth and service efficacy. Supporting the Crew Leads during shift handovers, ensuring all team members are ready to manage ongoing incidents. Supporting the triage of potentially malicious events to determine severity and criticality of the event. Provide expert-level advice and technical leadership to the team, driving the continued evolution of hunting, monitoring, detection, analysis and response capabilities and processes. Train, develop, mentor, and inspire cybersecurity colleagues in area(s) of specialism. Collaborate with the wider Cybersecurity (and IT) teams to ensure that the core, underlying technological capabilities that underpin an effective and efficient operational response to current and anticipated threats and trends remain fit for purpose. Identify processes that can be automated and orchestrated to ensure maximum efficiency of Global Cybersecurity Operations resources. Promote a “self-critical” and continuous assessment and improvement culture whereby identification of weaknesses in the bank’s control plane (people, process, and technology) are brought to light and addressed in an effective and timely manner. Support engagement in support of Global Businesses and Functions to drive a global up-lift in cyber-security awareness and help to evangelise Cybersecurity efforts and success. Requirements: To be successful in this role, you should meet the following requirements: 5+ years of technical experience in IT or IT Security, for example as a network or operating system administrator. Expert level knowledge and demonstrated experience of common log management suites, Security Information and Event Management (SIEM), EDR, Email Protection, Case Management & other cyber security tools. Expert level knowledge and demonstrated experience of common cybersecurity technologies such as IDS / IPS / HIPS, Advanced Anti-malware prevention and analysis, Firewalls, Proxies, MSS, etc. Good knowledge and technical experience of 3rd party cloud computing platforms such as AWS, Azure, and Google. Good knowledge and demonstrated experience of common operating systems and platforms to include Windows, Linux, UNIX, Oracle, Citrix, GSX Server, iOS, OSX, etc. Good knowledge of common network protocols such as TCP, UDP, DNS, DHCP, IPSEC, HTTP, etc. and network protocol analysis suits. Functional knowledge of scripting, programming and/or development of bespoke tooling or solutions to solve unique problems. Good knowledge of key information risk management and security related standards including OWASP, ISO2700x series, PCI DSS, GLBA, EU data security and privacy acts, FFIEC guidelines and NIST standards Good knowledge and demonstrated experience in incident response tools, techniques and process for effective threat containment, mitigation, and remediation. Formal education and advanced degree in Computer Science or similar and/or commensurate demonstrated work experience in the same. CEH, EnCE, SANS GSEC, GCIH, GCIA CISSP or any similar Certifications. How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome … entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. *Caution against fraudulent job offers*: We would like to advise career aspirants to exercise caution against fraudulent job offers or unscrupulous practices. At Deloitte, ethics and integrity are fundamental and not negotiable. We do not charge any fee or seek any deposits, advance, or money from any career aspirant in relation to our recruitment process. We have not authorized any party or person to collect any money from career aspirants in any form whatsoever for promises of getting jobs in Deloitte or for being considered against roles in Deloitte. We follow a professional recruitment process, provide a fair opportunity to eligible applicants and consider candidates only on merit. No one other than an authorized official of Deloitte is permitted to offer or confirm any job offer from Deloitte. We advise career aspirants to exercise caution. In this regard, you may refer to a more detailed advisory given on our website at: https://www2.deloitte.com/in/en/careers/advisory-for-career-aspirants.html?icid=wn_

Company Profile: Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT training companies in India and is rapidly expanding internationally, with major centers in India, the USA, the Middle East, Africa, and Australia. Koenig partners with all leading vendors, including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, and Citrix. Koenig specializes in providing technical training on all popular IT certifications and serves customers from over 50 countries worldwide. Why KOENIG: Join a remote-friendly team that values results over office hours, ensuring a great ‘Return on Time’ for work, life, and family. Enjoy the flexibility of a permanent work-from-home setup, allowing you to balance work, life, and family effectively. We offer the best remuneration in the industry. Job Description: We are seeking a passionate and knowledgeable Cisco Security Trainer with expertise in CCNP Security, SCOR (350-701), and Cisco CyberOps. The ideal candidate should have a solid understanding of cybersecurity principles, a strong desire to teach and mentor professionals, and the flexibility to travel globally for delivering training sessions. Key Responsibilities: Deliver high-quality instructor-led training on Cisco security technologies, including CCNP Security, SCOR, and CyberOps Associate. Customize training content based on corporate client requirements and latest certification updates. Conduct engaging theoretical and hands-on lab sessions. Stay up to date with Cisco's evolving certification paths and security technologies. Provide guidance and mentorship to learners preparing for Cisco security certifications. Collaborate with the curriculum development team to enhance training materials. Represent the organization professionally while training at domestic and international client sites. Show more Show less

Expert in performance testing tools: LoadRunner, JMeter, NeoLoad, Gatling, k6, BlazeMeter. 2. Strong scripting and coding skills in Java, Python, JavaScript, Groovy, or Shell. 3. Proficient in protocol-based testing: HTTP/HTTPS, WebSockets, REST/SOAP APIs, MQ, Citrix, SAP GUI. 4. Hands-on experience with APM & monitoring tools: AppDynamics, Dynatrace, Grafana, Prometheus, Splunk, ELK Stack. 5. Experience with CI/CD tools and integration: Jenkins, Git, Maven, Docker, Kubernetes. 6. Deep knowledge of system resource profiling: CPU, memory, disk I/O, network utilization, GC logs. 7. Expertise in analyzing server-side logs, thread dumps, heap dumps for bottleneck identification. 8. Familiarity with cloud platforms: AWS, Azure, GCP and cloud-native performance testing. Experience with database performance testing and optimization: Oracle, MySQL, PostgreSQL, MongoDB. 2. Exposure to microservices and containerized architecture testing. 3. Understanding of security and compliance testing (e.g., OWASP-related performance risks). 4. Knowledge of DevOps and SRE practices. 5. Agile methodology and Test Management tools: JIRA, Confluence, TestRail. Show more Show less

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Servicenow Tools Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of applications and enhancing user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and analyze requirements.- Design and develop applications based on business process and application requirements.- Ensure the applications are user-friendly and meet the needs of end-users.- Perform testing and debugging to identify and resolve any issues or bugs.- Provide technical support and guidance to end-users.- Stay updated with the latest industry trends and technologies.- Assist in the documentation of application design and development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Servicenow Tools Administration.- Good To Have Skills: Experience with IT Service Management (ITSM) processes.- Strong understanding of application design principles and best practices.- Experience in configuring and customizing Servicenow applications.- Knowledge of scripting languages such as JavaScript and HTML.- Familiarity with ITIL framework and IT service management concepts. Additional Information:- The candidate should have a minimum of 3 years of experience in Servicenow Tools Administration.- This position is based at our Thiruvananthapuram office.- A 15 years full time education is required. Qualification 15 years full time education

Job Summary We are seeking an experienced Infra. Technology Specialist with 6 to 10 years of experience to join our dynamic team. The ideal candidate will have expertise in Dynatrace User Experience Management Dynatrace AppMon and DynaTrace AJAX. Experience in Bioinformatics is a plus. This hybrid role offers the flexibility of working both remotely and on-site during day shifts with no travel required. Responsibilities Analyze geospatial data to provide actionable insights that support business objectives. -Utilize DynaTrace AJAX Dynatrace AppMon and Dynatrace to monitor and optimize application performance. -Collaborate with cross-functional teams to understand their geospatial data needs and deliver tailored solutions. -Develop and maintain geospatial databases ensuring data accuracy and integrity. -Create detailed reports and visualizations to communicate findings to stakeholders. -Implement best practices for geospatial data analysis and application performance monitoring. -Provide technical support and guidance to team members on the use of geospatial tools and technologies. -Stay updated with the latest trends and advancements in geospatial analysis and application performance monitoring. -Ensure compliance with data privacy and security regulations in all geospatial data handling processes. -Conduct regular audits and assessments to identify areas for improvement in geospatial data management. -Lead the development of new geospatial analysis methodologies and tools to enhance data insights. -Work closely with IT and development teams to integrate geospatial data solutions into existing systems. -Contribute to the continuous improvement of geospatial data analysis processes and tools. Dynatrace Professional Certification 2+ years of IT experience in APM application monitoring network/system administration performance engineering/testing or Java/.NET development 1+ years of experience in software engineering OOP and enterprise-level .NET or Java development/support/operations Proficiency in web programming (JavaScript AJAX JavaScript frameworks) Strong understanding of J2EE .NET Citrix Microservices Oracle DB2 MS SQL and distributed/web enterprise applications Excellent communication organizational and problem-solving skills Self-motivated and able to work effectively in fast-paced team environments Show more Show less

Job Title: Tech Services Analyst - T2 Department: Information Technology Team Job Description Technicians must possess a wide range of technical skills and knowledge, including knowledge of computer hardware and software, operating systems, networks, and security compliance. Assist IT functions, acting as the local hands and eyes in resolving IT technical issues. Essential Qualifications: Graduate degree or equivalent in electronics / computer science Technical Qualifications: MCP Certification, A very good knowledge on windows & Mac platforms, basic networking concepts. Experience: Minimum of 2 years to 4 years of experience in end user computing. Organization Structure: Report to the Team Lead Technology Work Schedule: Ability to work flexible schedule during day, night and weekend shifts (24*7 coverage) Shift Duration: 9 hours Description of Responsibility Knowledge & Skills in Windows 10/11 OS installation Troubleshoot and resolve technology related issues - Desktop, laptop, MAC, Avaya, Printers, Scanners etc. Knowledge in remote troubleshooting tools such as Dameware, LogMeIn. Hands on experience in HAM & SAM Provide technical support to internal clients as per issues logged by the Service Desk/business team. Diagnose and resolve problems related to operating systems, hardware, software and accessories. Shall be part of Project executions. Maintain SLAs in resolving technical issues and ensure customer satisfaction. Escalate problems appropriately as per the escalation matrix. Document the issues such that a solution guide for best practices can be built and share this with the Team Leads in order to be uploaded to the Knowledge base. Knowledge & Skills / Competencies Customer service orientation. Familiar with hardware / software components and terminology. Proficient in using ITSM tools like ServiceNow. Good oral and written communication skills Excellent presentation and interpretation skills Adaptability / Flexibility Exposure to handling incidents and/or service requests related to Google Workspace, Office 365 and Adobe Cloud Products will be an added advantage Hands on experience in handling requirements/Issues from OS Deployment, Antivirus, Patch Management, Encryption, Vulnerability fixes, VDI, Citrix Hands-on experience in Backup & Restoration Hands on experience in handling Video Conferencing support and troubleshooting Alerts Monitoring and Actioning- Zabbix, Senaphone Data Center Monitoring and Management Core Responsibilities: Incident and Request Ticket Management - To man the queue in the Ticketing system reported by users including those Incidents automatically created due to Alarm monitoring system to ensure that everything is attended within SLA. Document Management - To handle documentation requirements such as, but not limited to, the following: Software and Hardware inventories, Trackers, Log Records, Project/Account Documentations, New Solutions to encountered issues. Customer, Vendor and Tech Services Teams Management and Coordination - TSE should ensure customer satisfaction and avoid escalation/s by proper coordination and by setting the right expectations. Coordinates with the vendor management team for vendor related concerns or escalations. Should know how to escalate with the resolving L3 teams proactively to resolve an Infra related issue and/or attend a request that needs their intervention. TSE is expected to continuously coordinate and consult with his/her peers, assigned mentor, and/or TLs for guidance Compliance to Security and IT SOP - TSE helps ensure the teams compliance to InfoSec standards. He/She is expected to be Proactive in working with the IT Governance Team for audits and regular IT security requirements. Ensure the Team's compliance on, but not limited to, the following: Antivirus, Patch Management, Asset Management, Backup Process, Datacenter Monitoring, etc. Shift and Task Management - Ensure that handover reports and tickets are properly updated and relayed to succeeding shifters Primary Skills: Troubleshoot PC hardware and software issues Troubleshoot Citrix virtual workstations Troubleshoot printing issues Triage network/internet connection issues Familiarity with Active Directory and Citrix Desired Skills: Windows Administrator - Endpoint/Desktop Support Incident and Service Request Management Good Communication skills and willingness to work in shifts Exposure in ITSM tool like BMC Remedy, ServiceNow, etc., Exposure to MAC OS troubleshooting will be an added advantage Certification: MCSE and/or CCNA Certification

Citrix certifications a plus (CCA, CCAA, CCEE, CCIA or CCI) IT related bachelor's degree preferred but not required Extensive experience with Nutanix and VMware Strong experience with Citrix (Presentation Server, StoreFront, XenApp 7.x, XenDesktop 7.x, NetScaler) Experience in integrating / hosting VDI on Cloud and On-premises Experience in Application Layering – Must Have skill Experience with Office 365 integrations Experience with design and deployment of print solutions for virtual client solutions Must possess knowledge of Citrix DAAS / VDI Ivanti SCOM Nutanix Stratusphere NetScaler / ADC

Company profile Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centres in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. We have been adjudged as the Best Place to Work for 2010 - 2021 in Education & Training industry. Why KOENIG • Our employees say “It’s the Best Place to Learn” • Opportunity to work with the Fortune 500 companies & learned colleagues. • Best remuneration in the industry. • Permanent Work from Home Note: Candidates from non-metro cities are preferred Job Overview: We are seeking a skilled and certified OCI Trainer who possesses both deep technical knowledge and real-world project experience in Oracle Cloud Infrastructure. The ideal candidate is Oracle-certified and either has experience delivering technical training/workshops or a strong passion for teaching and mentoring others. Key Responsibilities: Deliver high-quality, hands-on training sessions on Oracle Cloud Infrastructure (OCI) topics Design and update course materials based on Oracle certification and real-world application Share real-time project experience and best practices with learners Collaborate with the L&D team to enhance training effectiveness Provide support and mentoring to participants before, during, and after training. Required Skills & Qualifications: Must be Oracle-certified in OCI (Foundations, Architect Associate/Professional, etc.) Strong hands-on experience in real-world OCI implementations/projects. Prior experience delivering technical training or workshops is highly preferred. Excellent communication and presentation skills. Passion for teaching and helping others grow. Preferred: Oracle Instructor credentials or similar training certifications Show more Show less

Req ID: 324417 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Senior Specialist - VDI to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). The VDI Systems Integration Advisor is a seasoned professional with a proven track record of relying on their innovation, creativity, technical prowess and leadership skills to deliver robust, efficient and stable solutions to their clients. The Advisor is a resource who has demonstrable experience supporting and managing large enterprise environments. Applicants should be highly-motivated, technology driven, possess strong communications skills, can develop strong cross-group collaboration and is willing to take on the challenge of dealing with ambiguity. Candidate should also have a broad understanding of both server and desktop / application virtualization. Support complex system configurations and standards for Citrix, VMware and MS HyperV platforms Assess and implement complex VDI / App Delivery Virtualization projects using various technologies Develop repeatable standards and implementation processes to ensure product uniformity and quality Directly interact with clients, account managers, and peers in support of complex VDI/ App Delivery environments Apply best practices, strategies, methodologies, and approaches to large scale projects Participate in the update of support documentation Participate in 24/7 on-call rotation Participate in the creation of work instructions and knowledge base articles Participate in the Change Management and other ITIL processes Required Skills: 5+ years of IT infrastructure technical implementation experience required Knowledge of storage subsystems. Server hardware fundamentals 5+ years engineering experience related to x86 technical offerings such as VMware, Microsoft, and Citrix. Advanced and proven track record of engineering and supporting highly available Citrix environments involving XenApp and/or XenDesktop. (CCA highly preferred) Technical Knowledge on VMware product line (vSphere, Horizon View in particular) and, SQL(VCA VMware Certified Associate highly preferred) In depth direct system engineering experience involving hardware, software and services solutions for x86 Solutions. Extensive skills with Windows Networking, Active Directory, and profile management. Networking concepts (TCP/IP, Routing, Firewalls, Network Security) Thorough understanding of enterprise datacenter technologies including Networking, Security, TCP/IP, SAN and NAS, physical datacenter practices Accurate ticket documentation of the support request and troubleshooting steps taken Maintenance of operational systems/resources on customer environment Demonstrated ability to assess, implement and troubleshoot IT Infrastructure systems and configurations in the designated practice using procedures, scripts, and templates. Demonstrated engineering expertise (gather requirements, problem solve and recommend) in mid-sized and Fortune 1000 customer environments Demonstrated ability to achieve high level of Customer Satisfaction on all engineering engagements Respect deadlines and procedures agreed at team level or with the customer Ability to listen, learn and improve Excellent English skills, both written and verbal About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Role Description Job Title: Application Packaging Engineer Experience Required: 5+ years Job Summary We are seeking an experienced Application Packaging Engineer with a strong background in Citrix, MSI, InstallShield, PowerShell, SCCM, Intune , and Active Directory to support enterprise End User Computing (EUC) environments. This role is critical in ensuring secure, efficient, and seamless application delivery across virtual and physical desktop environments. Key Responsibilities Application Packaging & Deployment Develop, test, and maintain MSI-based application packages using InstallShield and related tools. Package and deploy applications using Microsoft Intune and SCCM to both physical and virtual endpoints. Configure and manage Citrix application publishing and VDI environments (XenApp/XenDesktop). Automate deployment tasks using PowerShell scripting for increased efficiency and reliability. Endpoint & Policy Management Manage Group Policy Objects (GPO) via GPMC to align with application and security policies. Ensure seamless application deployment within Citrix environments, including XenApp and XenDesktop. Configure and maintain Ivanti AppSense for personalized user environments and application control. Adhere to enterprise endpoint security policies during application packaging and deployment. Monitoring & Troubleshooting Use SysTrack for endpoint analytics to troubleshoot and enhance application performance. Resolve issues related to Citrix, SCCM, and Intune application deployment. Monitor system logs and performance metrics to ensure application reliability and stability. Collaboration & Documentation Collaborate with EUC, Service Desk, and Security teams for smooth application rollouts. Maintain accurate documentation of packaging standards, deployment processes, and troubleshooting guides. Provide technical support and training to EUC and IT support teams. Projects & Continuous Improvement Support EUC transformation projects, including automation and modernization initiatives. Continuously identify opportunities for process improvement using industry best practices and automation tools. Qualifications & Experience 5+ years in application packaging, deployment, and EUC engineering roles. Proficient in MSI packaging, InstallShield, and PowerShell scripting. Hands-on experience with SCCM, Intune, and Citrix application publishing. Solid knowledge of Active Directory, Group Policy (GPMC), and Ivanti AppSense. Experience with SysTrack for monitoring and troubleshooting. Excellent troubleshooting skills for packaging and deployment issues in complex environments. Comfortable working in fast-paced, global enterprise settings with diverse stakeholders. Willingness to participate in on-call/after-hours support as needed. Preferred Certifications (Optional But a Plus) Microsoft Certified: Endpoint Administrator Associate (MD-102) Citrix Certified Associate – Virtualization (CCA-V) Microsoft Certified in SCCM or Intune ITIL Foundation Certification Ivanti AppSense Certification Skills Windows Os,Patch Management,Sccm Show more Show less

Job Title: Systems Engineer Department: Information Systems Job Summary : The Systems Engineer is responsible for the administration, and troubleshooting of IT infrastructure, and other core enterprise information systems, including planning, capacity management, patching, and reliability testing. The Systems Engineer has a thorough knowledge of virtual system design, implementation and administration of virtualized infrastructure, operating system hardening, user profile management, application virtualization, and storage administration. The engineer also acts as a mentor to the ITSD team and supports regional teams across subsidiaries. This role is a blend of technical proficiency, analytical skills, and proactive problem-solving to maintain optimal uptime and service delivery. Main Responsibilities ▪ Conduct, analyze, recommend, and present performance and/or capacity analysis to assure systems reliability for current and/or future use. ▪ Support day-to-day operations and technical issues related to IT systems, networking, virtualization, and cloud platforms. ▪ Perform advanced troubleshooting, analysis, and maintenance on IT infrastructure hardware/software. ▪ Prepare technical documentation of all implemented projects/systems and maintain the documentation of existing IT infrastructure up to date. ▪ Participate in the DR activation of infrastructure and applications to carry out DR drills as per procedures laid down in the Business Continuity Plan. ▪ Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. ▪ Upgrade systems and processes as required for enhanced functionality and security issue resolution. ▪ Provide technical expertise in researching, identifying, evaluating, and recommending new technology solutions to optimize the IT infrastructure. ▪ Install, configure, and maintain core IT infrastructure components such as Virtual server environment, Virtual desktop infrastructure, IP telephony systems, backup systems and Microsoft/Unix/Linux servers. ▪ Ensure that all IT infrastructure components adhere to the company’s information security policy and procedures. ▪ Support cloud migration and hybrid infrastructure initiatives ▪ Act as L2/L3 escalation for technical issues, collaborating with ITSD and regional teams. Job Requirements ▪ Bachelor’s degree in IT. ▪ A minimum of 5 years’ experience across Windows and Citrix infrastructure. ▪ Good knowledge of virtualization technologies. ▪ At least MCSA or Microsoft Certified Engineer. ▪ Familiarity with networking concepts ▪ Experience of backup and replication technologies ▪ Familiarity with system automation (Ansible, Puppet or equivalent) will be an advantage ▪ Experience with Azure and O365 platforms will be a definite advantage. ▪ Good knowledge of system and network monitoring ▪ Good communication, organizational and negotiation skills. ▪ Self-motivated, able to deliver consistent results through problem solving. ▪ Ability to work collaboratively with others and excellent team working skills. ▪ A high sense of responsibility and service ownership ▪ A can-do attitude. Show more Show less

Job Summary: We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies in a hosted service provider environment. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, Azure cloud environments, and core Windows Server technologies. You will play a critical role in managing tickets through Halo PSA, remote systems using NinjaRMM, and ensuring system availability, performance, and security for hosting clients. Key Responsibilities: Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Manage and troubleshoot Citrix Virtual Apps & Desktops, Citrix Director, and StoreFront. Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Support HaloPSA ticketing system and remote monitoring via Ninja RMM. Troubleshoot SQL Server availability, performance, and connectivity issues. Manage Endpoint Protection tools like SentinelOne and Bitdefender. Maintain and support Hosting Controller panel, anti-spam tools (e.g., SpamExperts), and DUO MFA administration. Assist with patching, In-Place Upgrades, and regular maintenance of server environments. Provide support for network printers, shared printers, and print servers. Ensure snapshots, backup jobs, and restore points are functional and recoverable. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup Office 365 / Microsoft 365 – administration, migration, hybrid Exchange Server (On-prem and Online) VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Replication Active Directory, DNS, DHCP, GPOs Halo PSA (or similar ticketing system) Ninja RMM or any other remote monitoring & management tool SQL Server basic administration and troubleshooting Hosting Controller panel support SpamExperts or similar spam filter systems DUO Admin Panel, MFA configuration Bitdefender & SentinelOne Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: 3–5 years of hands-on experience in L2+ support in a hosting or MSP environment Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE Strong documentation and communication skills ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Willingness to work flexible hours or shifts as per client SLAs Show more Show less

Senior IT Support Specialist is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop, MAC and notebook computers, peripherals, and associated peripherals, including AV equipment also drive desktop/laptop compliance. The Senior IT Support Specialist will report to the IT Team Lead/Manager and will work closely with other members of the technology department to support all end users. Responsibilities will include : Set up, maintain, and troubleshoot desktop and notebook computers (On Site & Remote) Daily follow ups on pending ticket to closure and ensure SLAs are met Follow up & drive closure of long pending tickets Set up and configure printers, scanners, and other peripherals Working on a 24*7 environment and on shift basis Install and configure software Having PowerShell scripting knowledge is valuable for automating tasks and improving efficiency Coordinate with vendors as needed Alert the support teams on outages and provide necessary updates on Bridge calls Review and test new applications, printers, software’s etc. and provide feedback Document issue resolution, Prioritize and re assign tickets in JSM Handle escalated issues & support the engineers on floor Develop and share Knowledgebase to the teams Propose Service Improvement Plans for the company and work on implementing them Maintain excellent communication with all end users and other members of the technology department Qualification : Bachelor’s Degree (Must as a full-time academics) Experience: Scripting Knowledge 4+ years specializing in end user computing. Good knowledge of ITIL processes. ITIL certification is an added advantage. Systems Architecture and integration experience preferred (specifying hardware, network configuration, etc.). Telephony experience (Cisco VoIP preferred). Microsoft Office 2010 and 2013 Outlook 2010 and 2013 Knowledge of TCP/IP networking, and related network services (i.e., DNS, SMTP, DHCP, etc.) Previous work experience in a corporate environment Experience supporting Outlook in a Microsoft Exchange environment. Experience supporting a variety of Wi-Fi-enabled devices. Experience supporting remote users. Basic knowledge of thin client systems, network printers, citrix, terminal servers Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.) Excellent communication skills and experience working in a global setup. Ability to clearly communicate technical concepts to non-technical people. Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures Ability to multi-task in a fast-paced environment Work Location : Goregaon / Thanes (Hiranandani) Joining time needed : 15 days /Immediate United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law. Show more Show less

Job Area: Information Technology Group, Information Technology Group > IT Networking General Summary: Qualcomm IT is looking for " Network Engineer " for Qualcomm Global Enterprise networking, Role based out of Bangalore. This position is expected to have good Experience in working on Large scale heterogenous Networks, In-Depth Troubleshooting skills, in Campus Networks and Good understanding of data center networking technologies, network virtualization, and automation. Minimum Qualifications: Bachelor's degree in a technical field (e.g., Computer Engineering, Computer Science, Information Systems). OR 1+ year of Networked Systems-related work experience with a Bachelor's degree in a non-technical field. OR 3+ years of Networked Systems-related work experience without a Bachelors degree. Physical : Frequently transports and installs equipment up to 20 lbs. Scope of the role involves (Responsibilities): Should work in a 24x7 rotational shifts, supporting global Network operations. Should support a heterogenous global network infrastructure consisting of Routers, switches, Data Center Networking gear, Load balancers etc. Should have experience working on Cisco, Aruba, Arista DC Networking, Citrix NetScalers Should have awareness and experience in Monitoring/observability tools like Datadog, Splunk, CAPM. Should also participate in daily operational duties such asresponding to support requests and troubleshooting service problems or outages Perform upgrades, new installations, enhancements and configuration changes as needed. Should have expert skills in Routing & Switching Technologies. Develop and maintain documentation, perform upgrades, installations, enhancements, configuration changes, troubleshooting, monitoring, and other operational responsibilities. Adhere to corporate change management policies and practices and serve as liaison between service groups, customers and IT management to coordinate service impacts. Develop and maintain documentation Assist in the deployment of Network across the Globe. Able to work as part of a virtual global/regional team with cultural and language differences. Supporting a broad range of projects, from enterprise-wide initiatives to localized solutions that may span across multiple departments or functions. Interfacing with other IT groups or internal business units to gather requirements or present solutions that meet business objectives/initiatives. Understanding of IT networking architectures and implementations Technical Qualifications: Required: 4 to 5 years of Experience in Core Networking Skills ( LAN/WAN/Data Center/ Load balancers). Excellent communication skills, both verbal and written. Must have Prior solid Experience in handling L2, L3 Network issues. 3+ years of working experience configuring Cisco IOS and/or NX-OS network equipment Knowledge and experience with protocols/technologies such as OSPF, EIGRP, BGP, STP, QoS, vPC/MLAG/CLAG, VXLAN, Network Access Control, 802.1x. Experience and expertise with TCP/IP operations and troubleshooting. Experience with individual, group and vendor-assisted troubleshooting. Experience working in large scale IT operations and high-risk networks. Familiarity with Python and Ansible automation for networking. Preferred: Experience with Ansible and/or Python automation for networking CCNP Certification. Good Experience supporting and implementing Campus and Data Center Networks. Education Bachelor's/Master's degree in Computer Engineering/Computer Science/Information Technology or equivalent experienceIndustry Standard certification CCNP

Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Windows Server Admin. Experience: 3-5 Years.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum 7+ years of Technical experience in Network domain. Routing & switching – experiences in configuration & troubleshooting sound knowledge in cisco , aruba & HP product Sound knowledge in OSPF, BGP , MPLS Sound knowledge in HSRP , VPC, STP, VLAN protocol CISCO ACI – experiences in managing & troubleshooting in SPINE & LEAF architecture and sound knowledge in EPG , L3OUT , Interface configurations Understanding cisco Nexus model devices Registering devices in fabric Upgradation & maintenance in cisco ACI Understanding in APIC models CISCO DNAC – Sound knowledge in managing cisco DNAC , cisco ISE & Cisco 9300 switches , cisco Sealth watch , sensor flow LOAD BALANCER – knowledge in F5 LTM , Citrix NetScaler Wireless – work experience in Aruba central to manage wire & Wireless Devices Configuring & pushing the configuration Creating Groups, SSID , Authentication Upgrading the Access Point Onboarding the switches & AP Managing Aruba CPPM Knowledge in On guard deployment Firewall – knowledge’s in managing Cisco FTD & FMC upgradation & troubleshooting knowledge in FTD configuration , onboarding knowledge Access policy , QOS , Prefiltering , HA integration knowledge Palo Alto Firewall - Configuration & troubleshooting Knowledge Strong knowledge Ipsec configuration Understanding in Access policy , Nat , Decrypt policy Managing panaroma Knowledge in Pirsma SASE firewall. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Job Description: Join Pitney Bowes as an Intune & Citrix Administrator Years of experience: 8+ years Job Location – Pune/Noida Impact We are looking for SRE - Desktop Engineering Technician to join our Desktop Engineering Team. As SRE – Desktop Engineer, you will flex your creativity and engineering skills to support and improve End User experience by making IT easy, simple, and reliable. As part End User Computing team, you will be exploring the latest technologies and work collaboratively with various teams and experts to deliver value. The Job Manage Autopilot Pre-Provision configuration to keep it up to date and provide L2 support for device enrollment issues. Manage Mobile Device policy , MAM Policy, Restriction , Enrollments, Profile, and compliance configuration. Deploy monthly Windows Operating system patches and Vulnerability remediation through Intune , SCCM , and Qualys tools. Create and deploy applications through Intune, SCCM, JAMF and Qualys Manage Kiosk devices configuration and deployment. Overseeing VDI support team during daily operations. Defining/Coordinating application package creation for deployment via PB Software Center Improving new hire VDI provisioning as well as equipment for established employees Collaborate with the Service Desk and Desk Side Support team to identify the most repeated issues to automate the fix. Create observability dashboards for services offered by EUC to identify the gaps proactively. Create Synthetic monitoring for all EUC services to proactively monitor infrastructure issues/outages. Contribute to the development of automation tools for provisioning, configuration management, and deployment using DevOps tools. Collaborate with the SRE team to design, implement, and improve monitoring, alerting, and incident response processes leveraging tools like Grafana, Splunk, etc. Create automated fixes for failed App and patch deployment devices to increase deployment success rate. Engage in and improve the whole lifecycle of services. Qualifications & Skills required. Bachelor’s degree in computer science or related field and established technologist with 8+ years of related experience. Experience - Previous Citrix admin-level role in desktop virtualization management. Experience - Citrix CVAD and Cloud offerings Experience - Citrix MCS, WEM, and related technologies Experience – Must have: Microsoft Intune, SCCM, JAMF Pro, Azure AD, Active Directory. Experience – Must have: Microsoft security patching, software packaging & deployment. Experience – Must have: Mobile device management (iOS & Android) Experience – Must have: Operating System build and hardening. Experience – Must have: Managing hybrid cloud environments. Experience – Must have: SRE and Observability – Proactive, Automation and Synthetic Monitoring implementation. Experience – Must have: Programming scripting language, e.g., PowerShell , Python and other programing languages will be added advantage to the position. Knowledge of EDR tools (CrowdStrike) and Perimeter security tools (Zscaler) Knowledge in DevOps tools like Ansible, Git and Grafana. Knowledge in Zero Trust Implementation Familiarity with Agile development practices and good software engineering practices Strong organizational skills with high attention to detail Excellent oral and written communication skills About Pitney Bowes Pitney Bowes (NYSE: PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at https://www.pitneybowes.com/in . Only Talent Matters at Pitney Bowes Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ‘Blind Applications’ from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application. Watch the video here: https://www.youtube.com/watch?v=dNB-K5KFU78 Watch the videos below for more information about Life at Pitney Bowes: Who we are Pitney Bowes All Stars Pitney Bowes named a Great Place to Work® Pitney Bowes Gratitude Video Pitney Bowes COVID Care We will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally ( P B Live Well ) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online.