1385 Citrix Jobs - Page 33

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant – Azure Virtual Desktop The Azure Virtual Desktop Architect will contribute to technical planning, design, development/integration, and verification/validation of customer’s VDI and AVD environment. Responsibilities Strong e xperience in multiple VDI technologies Azure Virtual Desktop, Citrix.. I mplement, migrate and manage Azure Virtual Desktop (AVD) environments from Citrix Experience in implement ation , migrati on & troubleshoot ing FsLogix with Azure File storage or NetApp Strong understanding of Azure cloud services and concepts supporting IaaS Good Knowledge & experienced in Azure Devops & IaaC tools (Terraform) Knowledge & Experience in AD, Azure AD Windows, Manage GPO specific to AVD OUs for security hardening and automation Knowledge in Azure Monitor, KQL Queries, dashboards, Scripting AVD Disaster recovery management for Pooled & personal Hostpools AVD Cost Management Optimization & reporting Monitor and maintain the performance, security, and availability of AVD systems. Troubleshoot and resolve issues related to AVD infrastructure. Collaborate with IT teams to integrate AVD with other enterprise systems. Develop and maintain documentation for AVD configurations, processes, and procedures. Provide technical support and guidance to junior administrators and end-users. Ensure compliance with organizational policies and industry standards. Plan and execute AVD upgrades and migrations. Conduct regular audits and assessments of AVD environments to identify areas for improvement. Resolving end user tickets and providing RCA ’s Azure VM golden image Management Administration, Monitoring & manage application deployment using MSIX package, and keep golden images up to date. Good Knowledge or experience in Azure DevOps pipelines for CI & CD Good Knowledge or e xperience in implement and manage Azure Infrastructure and AVD Host pools using IaaC tools such as Terraform ,ARM Templates,Bicep etc.. Knowledge or experiences with Scripting Languages, such as Powershell or Bash Microsoft Certifications in AVD & Azure Devops Qualifications we seek in you! Minimum Q ualifications Bachelor's degree in Computer Science , Information Security, or a related field. Relevant experience in Windows Sysadmin in on prem and cloud environment. Preferred Q ualifications / Skills Solid years of experience in domain of Identity and Access Management (IAM), PAM Domain. Fluent English, oral and written Strong Analytical Thinking Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 6:01:01 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Job requisition ID :: 84529 Date: Jun 17, 2025 Location: Hyderabad Designation: Associate Director Entity: Senior Technical Lead, (Platform Engineering) Your role Do you want to drive the engineering excellence of UBS products in alignment with our digital principles and technology strategy? Are you an ambassador of new ways of working and culture? Do you enjoy creating an environment where pods dare to and feel encouraged to take responsibility for their own mission? At UBS, we re-imagine the way we work, the way we connect with each other – our colleagues, clients and partners – and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative. Did you know that UBS has the largest End User Platform deployed in the Microsoft Azure Cloud globally? We are looking for a senior lead agile cloud platform engineer with a growth mindset who is both hands-on technical and can lead an agile scrum team. You will be product focused and customer centric to ensure you are able to translate business demand into technical solutions and deliver through fully automated build pipelines. The role is responsible for the following: Delivering high quality technical products at velocity, translating business demands into appropriate technology solutions Develop a team around modern agile engineering practices, leading by example continuous improvement. Design, develop, test, deploy, and support technical solutions on a global scale, ensuring compliance with all bank and regulatory controls Engaging fully in the product lifecycle to understand production deficiencies and opportunities. Ensuring product stability, supportability, resilience and performance Producing testable solutions with high levels of automation Building observability into solutions and monitor production health, downtime whilst providing data for continual enhancements We’re looking for a Senior Technical Lead to: Provide Subject Matter Expertise in the Virtual End User Desktop space Drive technical teams with your modern engineering experience you have gained from leading global End User desktop platforms Provide deep Subject Matter level expertise in one or more of the following technologies o Cloud platform management for end user workloads o Brokering and Access (Citrix/AVD etc.) for cloud deployments o Windows Client Operating System o Remote Access (NetScaler/VPN) Develop and Engineer Solutions based on Product Strategy and Vision Collaborate with architecture teams to engineer solutions for the End User Platforms. Understanding of Business, Technical and Product Strategy. Excellent problem-solving skills to identify problems, create solutions and execute effectively. Drive Dev Ops Maturity with a Focus on Automation Understanding of Various Software Development Methods. Knowledge of Infrastructure and Configuration Management Tools. Scripting Skills used for engineering automation. Ensure Security is by Design Ensure security is integral to the product design and development process. Collaborate with cybersecurity teams to identify and mitigate potential vulnerabilities through innovative product development and deployment. Maintain compliance with industry standards and regulations to protect user data and privacy. Drive Cost Optimization Drive cost-efficiency initiatives without compromising product quality or user experience. Analyse and manage product costs, identifying opportunities for savings and efficiency gains. Collaborate with finance and procurement teams to ensure budget adherence and cost-effective solutions. Your team You’ll be working in the End User Services Engineering team in Hyderabad focusing on delivering best in class engineering products for the Workspace environment. Qualifications & Experience Microsoft AZ-900 or equivalent Cloud certified. Global scale deployments. Microsoft Windows Operating System Engineering. Modern Engineering, Agile & DevOps processes (including GitLab). Excellent leadership, communication, and interpersonal skills.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports. ͏ ͏ ͏ ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Key Responsibilities Manage 24x7x365 system administration operations, including O/S and server support across production, development, and internal IT environments. Troubleshoot, tune, upgrade, and monitor Windows and ESXi infrastructure. Setup and maintain hardware, including Dell/HP servers, and coordinate with vendors for hardware issue resolution. Perform datacenter management, including infrastructure asset management, license compliance, and reporting. Install and configure Windows and ESXi OS, ensure server hardening, and administer file servers and user-level permissions. Manage WSUS for patching, version upgrades, and maintaining patch compliance. Configure and manage Windows cluster infrastructure. Mitigate vulnerabilities identified during VAPT scans. Administer Virtual Center, ESXi, VRA, SRM, and Disaster Recovery (DR) setups and conduct regular DR drills. Provide audit evidence and support security audits. Maintain knowledge of ITIL processes such as Incident, Change, and Problem Management. Preferred Qualifications Experience with Cisco Hyperflex, Dell VxRail is advantageous. Familiarity with VMware ESXi patching/upgrade, VMware Update Manager, baseline creation, and host profile management. VMware and/or Windows certification. Good understanding of ITIL processes and audit compliance. Good-to-Have Skills Automation and scripting knowledge. Basic networking concepts. Experience with Citrix Xen. Familiarity with AWS or VMC environments. Requirements Strong communication skills and flexibility to work in shifts. Proven experience in Windows and ESXi infrastructure management. Knowledge of security and compliance best practices, including audit processes. This position offers an exciting opportunity to work with cutting-edge infrastructure and technology while contributing to the operational excellence of the organization. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less

Company profile Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centres in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. Why KOENIG Join a remote-friendly team that values results over office hours, ensuring a great ‘Return on Time’ for Work, Life, and Family. Enjoy the flexibility of a permanent work-from-home setup, allowing you to balance Work, Life, and Family effectively. Best remuneration in the industry. Candidates from non metro cities are preferred. Company profile Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centres in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. Why KOENIG Join a remote-friendly team that values results over office hours, ensuring a great ‘Return on Time’ for Work, Life, and Family. Enjoy the flexibility of a permanent work-from-home setup, allowing you to balance Work, Life, and Family effectively. Best remuneration in the industry. Job Description: We are seeking an experienced Corporate Trainer specializing in Artificial Intelligence, Machine Learning, Deep Learning, OpenAI, and Generative AI. The ideal candidate will be responsible for delivering high-quality training sessions in AI-related technologies. Key Responsibilities: Conduct interactive training sessions on AI, Machine Learning, Deep Learning, OpenAI, and Generative AI. Develop and customize training content based on industry trends and best practices. Stay updated with advancements in AI and integrate them into training programs. Assess and evaluate participant progress through assignments and assessments. Deliver training both online and in-person, with a willingness to travel as needed. Requirements: Strong proficiency in AI, Machine Learning, Deep Learning, OpenAI, and Generative AI. AI-related certification or Microsoft Certified Trainer (MCT) preferred. Mandatory knowledge or certification in AI-900, AI-102, and DP-100. Excellent communication, presentation, and mentoring skills. Ability to adapt training methodologies to suit different learning styles. Open to global travel for corporate training programs. Show more Show less

Location: Bengaluru Experience: 12+ years in Customer Success, Solutions, or Strategic Customer Engagement roles Role Overview As a Customer Success Director at Accops, you will be the strategic partner and business advisor for our most valued customers. This role demands a unique combination of Technical depth, Industry understanding , and Business strategy to identify customer use cases, drive adoption, and deliver long-term value. You will work closely with C-level stakeholders to translate business challenges into technological outcomes, ensure successful product deployment, and lead value-based expansion conversations. Key Responsibilities: Build strong executive relationships to uncover business use cases and align them with Accops’ solutions. Act as a trusted advisor on technical enablement, architecture planning, and roadmap adoption. Drive measurable value by tracking KPIs and ensuring outcomes are tied to customer success. Lead strategic QBRs using data-driven insights to reinforce ROI and identify growth opportunities. Collaborate with Product, Sales, and Engineering teams to channel feedback into product innovation. Develop compelling business cases and narratives tailored to each customer’s goals. Promote customer advocacy through case studies, references, and industry forums. Requirements: 12+ years in Customer Success, Solution Consulting, or Strategic Account Management in tech companies. Proven ability to align complex solutions with real business outcomes. Strong executive presence and ability to influence at the CxO level. Industry expertise in BFSI, Government, Healthcare, or Manufacturing. Ownership mindset with strong accountability for customer value and expansion. Analytical, data-driven, and highly strategic in customer engagement. Exceptional communication, storytelling, and negotiation skills. Preferred Qualifications: Experience in IT Security, VDI (Citrix, Accops, VMware, Omnissa), or Zero-Trust technologies. Individual contributor managing enterprise customer portfolios. MBA or equivalent experience in business strategy is a plus. Show more Show less

• Proven experience in designing and managing Citrix solutions, including Citrix Virtual Apps and Desktops and Citrix Cloud. • Experience with Microsoft Azure cloud platforms. • Strong knowledge of virtualization technologies. • Proficiency in scripting and automation. • Expertise in Azure Active Directory, Group Policies, and identity/access management integration. • Citrix certifications such as CCP-V (Citrix Certified Professional - Virtualization) or CCE-V (Citrix Certified Expert - Virtualization). • Familiarity with ITIL processes and incident management tools. • Excellent communication and presentation abilities. • Ability to work independently and as part of a team. Application packaging experience (AppV) Knowledge on Automated Configuration Tool (ACT) proficiency. Knowledge on Network and connectivity management. Knowledge on Resource location management. Knowledge on Backup and restore procedures. Knowledge on Security and compliance expertise. Show more Show less

Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits: Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer Show more Show less

Job Information Job Opening ID OTSI_2217_JOB Industry Government/Military Date Opened 06/18/2025 Job Type Full time Work Experience 5+ years City MUMBAI, KOCHI State/Province MAHARASHTRA , KERALA Country India Zip/Postal Code 400001,682001 About Us OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India. These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support. OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs. Our focused technologies are: Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights) Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, DevOps) QA & Automation (Manual Testing, Nonfunctional testing, Test Automation, Digital Testing) Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development) Disruptive Technologies (Edge Computing/IOT, Block Chain, AR/VR, Biometric) Job Description 5+ years of experience in Network Administration and Maintenance including network design and switching & routing etc. One or more networking certifications: CCNA, CCNP,CCIE, etc., or its equivalent. Fundamental knowledge of networking concepts. Proficient in enterprise-level networking with knowledge of TCP/IP, Routing Protocols (OSPF and BGP, etc.),SMTP, and SNMP. Network engineering, network operations, and network performance analysis skills. Working experience with Cisco, HP Aruba, Citrix . SDWAN, and Fortinet technologies Requirements Roles & Responsibilities: Administration and Configuration of Network Switches and Routers (CISCO/HP) Daily health monitoring of Network Switches, Wi-Fi devices, and Routers (Cisco/HPE/Arista) and ensure network system availability & reliability. Hardening of network & security devices and Configuration of network switches/routers / Wi-Fi devices/firewall Backup and restore of network devices and firewall configuration Email alerts and reports configuration for network devices and firewall Network monitoring of other IP-based devices like RFID sensors, CCTV, Access control, VC, Digital clock, smoke detection system, etc. Firewall policy configuration and traffic monitoring Performing network maintenance and system upgrades including service packs, patches, hotfixes, and security configuration. First-level call attending from users and taking appropriate action to resolve minor issues. Administration and Configuration of Network Switches, routers, Wi-Fi devices, and Firewalls (CISCO/HP/ Arista/Fortinet) Hardening of network & security devices and Configuration of network switches/routers / Wi-Fi devices/firewall backup and restoration of network devices and firewall configuration. Customized email alerts and reports configuration for network devices and firewall policy configuration and traffic monitoring Performing network maintenance and system upgrades including service packs, patches, firmware upgradation, hotfixes,and security configuration. Any major issues noticed are to be discussed with the Reporting or line manager before taking any action/decision Arrange repair for hardware in the occasion of hardware failure. Any major issues noticed are to be discussed with the Reporting or line manager before taking any action/decision. Arrange repair for hardware in occasion of hardware failure Support online/onsite on a need basis during extended hours. Coordination with Hardware vendor for troubleshooting of hardware-related issues by call logging/follow‐up/issue resolution. Create and maintain proper technical documentation of all issues/configurations etc. The System Administrator (Network & Security) shall need to go to the plant area and corporate data center where network infrastructure is located as and when required. Audit recommendation adherence, general cleanliness, coordinating with data center/Network team for issues relating to infrastructure/network facilities, etc. Hardware installation assistance coordination with hardware engineers. Performs any other infrastructure-related activities as and when required. Creates and maintains good technical documentation.

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We Actively Look For Prospects Who Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Job Description Join Pitney Bowes as an Intune & Citrix Administrator Years of experience: 8+ years Job Location – Pune/Noida Impact We are looking for SRE - Desktop Engineering Technician to join our Desktop Engineering Team. As SRE – Desktop Engineer, you will flex your creativity and engineering skills to support and improve End User experience by making IT easy, simple, and reliable. As part End User Computing team, you will be exploring the latest technologies and work collaboratively with various teams and experts to deliver value. The Job Manage Autopilot Pre-Provision configuration to keep it up to date and provide L2 support for device enrollment issues. Manage Mobile Device policy, MAM Policy, Restriction, Enrollments, Profile, and compliance configuration. Deploy monthly Windows Operating system patches and Vulnerability remediation through Intune, SCCM, and Qualys tools. Create and deploy applications through Intune, SCCM, JAMF and Qualys Manage Kiosk devices configuration and deployment. Overseeing VDI support team during daily operations. Defining/Coordinating application package creation for deployment via PB Software Center Improving new hire VDI provisioning as well as equipment for established employees Collaborate with the Service Desk and Desk Side Support team to identify the most repeated issues to automate the fix. Create observability dashboards for services offered by EUC to identify the gaps proactively. Create Synthetic monitoring for all EUC services to proactively monitor infrastructure issues/outages. Contribute to the development of automation tools for provisioning, configuration management, and deployment using DevOps tools. Collaborate with the SRE team to design, implement, and improve monitoring, alerting, and incident response processes leveraging tools like Grafana, Splunk, etc. Create automated fixes for failed App and patch deployment devices to increase deployment success rate. Engage in and improve the whole lifecycle of services. Qualifications & Skills Required. Bachelor’s degree in computer science or related field and established technologist with 8+ years of related experience. Experience - Previous Citrix admin-level role in desktop virtualization management. Experience - Citrix CVAD and Cloud offerings Experience - Citrix MCS, WEM, and related technologies Experience – Must have: Microsoft Intune, SCCM, JAMF Pro, Azure AD, Active Directory. Experience – Must have: Microsoft security patching, software packaging & deployment. Experience – Must have: Mobile device management (iOS & Android) Experience – Must have: Operating System build and hardening. Experience – Must have: Managing hybrid cloud environments. Experience – Must have: SRE and Observability – Proactive, Automation and Synthetic Monitoring implementation. Experience – Must have: Programming scripting language, e.g., PowerShell, Python and other programing languages will be added advantage to the position. Knowledge of EDR tools (CrowdStrike) and Perimeter security tools (Zscaler) Knowledge in DevOps tools like Ansible, Git and Grafana. Knowledge in Zero Trust Implementation Familiarity with Agile development practices and good software engineering practices Strong organizational skills with high attention to detail Excellent oral and written communication skills About Pitney Bowes Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at https://www.pitneybowes.com/in. Only Talent Matters at Pitney Bowes Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ‘Blind Applications’ from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application. Watch the video here: https://www.youtube.com/watch?v=dNB-K5KFU78 Watch the videos below for more information about Life at Pitney Bowes: Who we are Pitney Bowes All Stars Pitney Bowes named a Great Place to Work® Pitney Bowes Gratitude Video Pitney Bowes COVID Care We Will Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally (PB Live Well) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online. Show more Show less

Dear Candidate, We are Organizing a walk-in Drive at Kolkata Location on 21-Jun-2025. Please find details below: Role: Citrix Admin Exp: 6 to 12 years Location: Kolkata Venue: Tata Consultancy Services: Candor Tech Space Address-DH Block(Newtown), Action Area I, Newtown, Chakpachuria, New Town, West Bengal 700135. nperson venues JD: "• Monitor and maintain Citrix infrastructure including Citrix Virtual Apps and Desktops (CVAD), Citrix StoreFront, Citrix Director, and Citrix Workspace. Experience with Citrix ADC (NetScaler), Profile management tools (UPM, FSLogix) • Troubleshoot and resolve issues related to: • User login and session performance • Application publishing • Profile management (e.g., Citrix UPM, FSLogix) • Perform routine maintenance tasks such as: • Updating Citrix policies • Managing machine catalogs and delivery groups • Monitoring server health and resource usage • Assist in patching and updating Citrix components. • Experience with windows server infrastructure (2016/2019/2022). • Troubleshoot issues related to Windows, Active Directory, DNS, DHCP, Group Policy. • Manage and optimize server performance, patching, and security configurations. • Automate administrative tasks using PowerShell and other scripting tools. • Perform system upgrades, migrations, and capacity planning. • Implement and manage high availability and disaster recovery solutions (e.g., clustering, DFS, backup). • Maintain documentation for system configurations, procedures, and troubleshooting. • Participate in audits, compliance checks, and DR testing. • Mentor L1/L2 support teams and lead technical initiatives. • Managing and Maintaining Citrix environments which includes tasks like configuring and monitoring Citrix systems, ensuring they meet high availability and disaster recovery requirements. • Troubleshooting and Problem-Solving skills for diagnosing and resolving complex technical issues within the virtualized environment. • Collaborating with cross-functional teams to ensure seamless integration of Citrix solutions within the broader IT landscape. • Maintain documentation for Citrix architecture, configurations, and procedures. • Participate in disaster recovery planning and testing. • Mentor L1/L2 Citrix & windows supports staff and provides technical guidance. • Provide close liaison with project teams to ensure the smooth transition of new applications, systems and initiatives into the production environment. • Review and recommend options to improve the effectiveness of the global Windows & Citrix infrastructure; research/plan/execute migration." Documents to Carry: 1.TCS application form available on iBegin 2. PAN/Aadhaar or any other Government ID Proof. 3. Updated CV/Resume to be provided. 4. 2 Passport size Photographs Please reach the venue by 10:00 AM. Regards Gunsheel Sidana Human Resources Talent Acquisition Group Tata Consultancy Services Show more Show less

Design and Implementation: Leads the design, architecture, and implementation of scalable VDI solutions, including defining high-level and low-level designs (HLDs/LLDs), capacity plans, and best practices. Configuration and Management: Configures and manages VDI components such as Delivery Controllers, StoreFront, Citrix Gateway, and Machine Creation Services. Problem Solving: Troubleshoots and resolves complex issues, including those related to the hypervisor, client-facing issues (e.g., Citrix Receiver), and underlying service dependencies (e.g., licensing, Active Directory). Documentation: Develops and maintains documentation for VDI administration and troubleshooting guides and procedures. Collaboration: Collaborates with cross-functional teams (networking, identity, security) to ensure compliance and performance. Optimization: Optimizes session performance, application delivery, and resource utilization for a consistent user experience. Mentorship: Provides technical leadership and mentorship to support and project teams. Staying Current: Keeps abreast of evolving VDI technologies and recommends improvements to the existing architecture. Required Skills and Qualifications: Deep Technical Knowledge: Expertise in VDI technologies (e.g., Citrix, Azure Virtual Desktop) and related technologies (hypervisors, networking, identity management, security). Problem-Solving Skills: Ability to diagnose and resolve complex technical issues. Communication and Collaboration Skills: Ability to effectively communicate technical information and collaborate with various teams. Leadership and Mentorship Skills: Ability to lead and mentor technical teams. Experience: Relevant experience in VDI administration, design, and implementation

Job description: Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Technical Support . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter.As the worlds leading provider of intelligent information, we want your unique perspective to create the solutions that advance our businessand your career.As part of the ongoing support and enhancements to our Employee Technology Services (ETS) we're looking for VDI Technical Lead to support Thomson Reuters Virtual Desktop Infrastructure. About the Role: In this opportunity as Endpoints Engineer, Employee Technology Infrastructure, you will Ability to juggle multiple tasks and adapt to changing priorities. Monitoring the performance and overall health of the Azure Virtual Desktop (AVD) environment, proactively identifying potential issues and implementing necessary improvements. Managing user access and permissions within the AVD environment, ensuring compliance with company policies and maintaining security. Participating in the planning and execution of AVD projects, such as upgrades, migrations, and capacity planning. Implementing and enforcing security measures to safeguard the AVD environment, including access controls, patch management, and endpoint security. Developing and maintaining documentation regarding AVD configurations, procedures, and troubleshooting guidelines. Building, updating, testing, and deploying customized OS images for different AVD specifications. Configuring subscriptions and network settings proficiently using Azure and other cloud technologies. Managing the configuration, maintenance, and troubleshooting of Cloud connectors. Implementing improvements in AVD to enhance services and address operational and security concerns. Staying up to date with industry trends and emerging technologies related to AVD technologies. About You: You're fit for the role of Endpoints Engineer, Employee Technology Infrastructure if your background includes Bachelors degree in computer science or equivalent. 2 - 6 years of experience working with Virtual Desktop technologies, with a strong focus on Azure Virtual Desktop (AVD). Strong communication skills, both written and verbal, for effective interaction with customers and team members. Experience in a technical support role for virtual desktop environments. Working knowledge of cloud platforms such as AWS and Azure, as well as desktop virtualization products like Citrix XenDesktop and Azure Virtual Desktop. Basic understanding of networking concepts and protocols within VDI environments. Experience with different operating systems, including Windows, Linux, and macOS, and the ability to configure, deploy, and manage virtual desktops on these platforms. Skills in monitoring and analyzing VDI performance metrics, identifying bottlenecks, and implementing optimizations to ensure a seamless user experience and efficient resource utilization. Strong problem-solving skills and a willingness to learn and grow in a technical role. Knowledge of Windows Server and client operating systems, Network/Systems administration, Active Directory, Group Policy objects, User Profiling, and Remote Desktop Services. #LI-VGA1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Walkin Drive at TCS Sholinganallur, Kumaran Nagar, 415/21-24, TNHB Main Rd, Sholinganallur, Chennai Tamil Nadu 600119 Role - Citrix Administrator Years of Experience - 5 to 12 years Location - Chennai Citrix XenApp 7.6 migration; Netscaler; XenDesktop7.X; Citrix XenApp 7.6 migration and administration, Citrix Netscaler configuration and administration Citrix XenApp (4.5, 5.0, 6.5) Citrix XenDesktop7.X VDI implementation & server support Good knowledge of enterprise level Citrix Administration Experience PVS and MCS Must have good technical knowledge in: Windows OS- 2003/2008/2012; Windows 7 candidate must have the Hands on experience in citrix Virtual apps and Desktops v.7.13 and above with Azure Cloud experience which is a mandatory. Bachelor’s Degree or equivalent experience. Certifications preferred CCEA, CCA, MCSE, MCSA, MCTS, VCP Citrix Certification VMWare Virtualization technology Familiar with Enterprise Networking and Storage technologies Intermediate knowledge AD, Group Policy Objects. Knowledge on (power shell) scripting Understanding of datacenter and networking topologies Knowledge on Cloud technologies The Citrix Administrator is responsible to participate in advance administration of Citrix Xen Desktop and VDI, Citrix XenApp, Citrix Provisioning Server and App-V at Metso Environment. Responsible for innovation roadmaps, maintenance scheduling, life cycle management, and capacity management for the Citrix environment and related dependent technologies. Responsible for managing the day-to-day administration, planning, and problem-solving for the Citrix environment Responsible for performance tuning and providing a high availability of Ctrix environment to eliminate single points of failure. Provide escalation support to other team as well as coordinate, evaluates and testing the impact of changes across Metso Global sites. Maintain data center environmental and monitoring equipment. Work with different teams to support and resolve technical problems. Work with project managers for implementing project requirements and achieve project goals. Works closely with customer to perform technical and requirements analysis. Develop effective working relationships with customers and co-workers. Ensure adherence to standards and develop procedures to provide secure, efficient and quality operations. Ability to interface with technical and engineering personnel to discuss technical issues pertaining to problems or technical specifications. Provide L2-L3 support/Solution Show more Show less

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centred around excellent people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to rush with some of the most complex, leading-edge technologies. Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why being a part of Mitratech is so unique! The Technical Support Specialist is responsible for third-line support, installation, upgrade, configuration, and testing of Mitratech’s suite of products. Candidates should have a strong technical background and a proven in-depth knowledge of .NET Applications, Windows Server platforms, and Microsoft SQL Server. Responsibilities Remotely access client sites to load and configure web services, database and application software, and test applications before handover. Resolve any technical issues that arise during installation and subsequent operation. Troubleshoot SQL performance issues Perform version upgrades and deploy software patches. Implement and validate Mitratech’s suite of products in different configurations, such as Citrix, Windows Clusters and virtual environments. Liaise with Engineering to ensure all necessary software and custom components are configured and prepared according to agreed-upon client plans and timescales. Ensure internal systems, plans and documentation are updated and maintained. When required, assist with in-house testing, training and administration. Provide 3rd-line support, including remote investigation and diagnostics. Any other tasks that may be assigned to the role occasionally. Skills And Experience Strong Hands-on Working Knowledge of: Windows Server, including installation configuration and security Microsoft Office applications MS SQL Server administration and performance troubleshooting and T-SQL Understanding of SAML SSO technology Microsoft IIS Windows Communication Foundation (WCF) experience is desirable but not mandatory Deploying .NET Applications in Windows Server environments A working knowledge of XML Windows Server security, policies & Active Directory PowerShell Script and command batch writing Basic knowledge of C# desirable, but not essential Experience with SOAP APIs JavaScript Some QA experience is desirable Experience Required: Degree or equivalent experience in Software/Application support or some applicable business or technical discipline. Strong technical background, specifically Windows O/S, .NET, IIS and SQL Server Experience with medium to large system implementations Confident in explaining complex technical solutions to English-speaking clients 5+ years Support experience Personal Skills Must have a strong 'can do' attitude and be a self-starter. Excellent customer-facing skills with the ability to communicate at all levels, including Senior Management, internal and external to their organisation. Must have excellent administration, written documentation and verbal communication skills. Must be a quick learner with strong problem-solving skills, analytical and solutions-oriented. Must be able to prioritise workload and work to deadlines. We are an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status. Show more Show less

Overview POSITION SUMMARY STATEMENT: The Network Engineer is responsible for designing, testing, implementing, and supporting cloud and supporting on-premise network infrastructure. This role provides consultation and direct technical support in life cycle planning, problem management, integration, and network configuration. Detailed Responsibilities/Duties Level III In addition to L1 and L2 activities: Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standards Design and implementation of new solutions and improving resilience of the current environment Improving network performance by monitoring performance, fix network problems and outages, scheduling upgrades and collaborating with network architects on network optimization Liaising with project management teams, third-line engineers and service desk engineers on a regular basis Qualifications Skills: Required (for All Levels – Based On Experience) Good attention to detail, problem-solving skills, and verbal/written communication (with both technical and non-technical audiences) Skills in the following areas of cloud infrastructure: Virtual gateways (IPSec, ExpressRoute, Partner Interconnect, etc.) Virtual routers (Cloud-native and third party) Virtual networks (VNets, VPCs, etc.) Peering between virtual networks Multi-cloud networking tools experience (i.e. Aviatrix) Security mechanisms (e.g. NSGs, firewalls, cloud armor, etc.) Load balancing Skills in the following areas of routing and switching Data Center infrastructure solutions: Cisco (R&S), ASA/Firepower (NSFW+IDS/IPS), Infoblox (DDI), Citrix Netscaler, Cisco ISE and global scale LAN and WAN solutions, also implemented on Cisco products, network segmentation and access control in remote offices Deep understanding of methods of NAT in cloud and on-premise environments Comprehensive knowledge which includes solutions analysis, design, deployment and operationalization in the following areas: SASE and SD-WAN technologies Programming/scripting languages and frameworks knowledge and experience, in support of automation (e.g. Python, Ansible, Terraform) Additional experience in one or more of the following which includes solutions analysis, design, deployment and operationalization: Network Automation & Orchestration IaaS, PaaS, & SaaS Public Cloud/Hybrid Cloud inclusive of integration of solutions across these platforms. Virtualization in the network, security and overall infrastructure space Demonstrable ability to design, implement, maintain, and support local and remote portions of a global enterprise network Ability to create and maintain detailed project plans, scope of work, and other user documentation of all moves, adds, and changes regarding the wide-area network Ability to develop and recommend strategies for network growth, security, and other network enhancements by improving functionality of routers, switches, and firewalls Ability to solve practical problems and carry out responsibilities under general supervision Ability to evaluate existing communications systems, identify deficiencies, and make network performance recommendations Ability to organize workload for effective implementation Proficient in building effective relationships across diverse cultures and levels. Certificates / Training Preferred: CCNA, CCNP or equivalent Preferred: Azure Network Engineer Associate Experience Level III 6+ years cloud network engineering experience with Azure, GCP, and/or AWS Preferred: 7+ years of IT experience Education Bachelor's in Information Technology or related field Principles & Related Competencies Ethical Aligns with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty and respect. Leader Meets challenges head on to uphold quality standards, productivity goals, and values; Sets an example, building a culture of trust, transparency, and open communication; Is aligned with organizational direction Collaborative Works cooperatively with others offers and accepts help; Freely shares information as appropriate; Open to and willing to provide feedback; Strong contributor to the team’s results; Celebrates the individual and the team; Ability to clearly communicate. Looks Beyond Oneself Demonstrates humility and willingness to recognize and give credit to others; Works well alongside people of different backgrounds and ideas; Builds good relationships with others; Values Distributors and teammates. Drives Innovation Add value through: Proposing ideas and creative solutions to employee, distributor and/or customer challenges; Listening to and respecting others ideas through collaborating and helping develop those suggestions; Driving ideas forward to implementation. Delivers Change Delivers Change Through: Adapting to different working environments; Responding positively to change including new duties and assignments. Terms of Use Privacy Policy Compliance Documents CSR Policy Show more Show less

As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business—and your career. As part of the ongoing support and enhancements to our Employee Technology Services (ETS) we're looking for VDI Technical Lead to support Thomson Reuters Virtual Desktop Infrastructure. About the Role: In this opportunity as Endpoints Engineer, Employee Technology Infrastructure , you will: Ability to juggle multiple tasks and adapt to changing priorities. Monitoring the performance and overall health of the Azure Virtual Desktop (AVD) environment, proactively identifying potential issues and implementing necessary improvements. Managing user access and permissions within the AVD environment, ensuring compliance with company policies and maintaining security. Participating in the planning and execution of AVD projects, such as upgrades, migrations, and capacity planning. Implementing and enforcing security measures to safeguard the AVD environment, including access controls, patch management, and endpoint security. Developing and maintaining documentation regarding AVD configurations, procedures, and troubleshooting guidelines. Building, updating, testing, and deploying customized OS images for different AVD specifications. Configuring subscriptions and network settings proficiently using Azure and other cloud technologies. Managing the configuration, maintenance, and troubleshooting of Cloud connectors. Implementing improvements in AVD to enhance services and address operational and security concerns. Staying up to date with industry trends and emerging technologies related to AVD technologies. About You: You're fit for the role of Endpoints Engineer, Employee Technology Infrastructure if your background includes: Bachelor’s degree in computer science or equivalent. 2 - 6 years of experience working with Virtual Desktop technologies, with a strong focus on Azure Virtual Desktop (AVD). Strong communication skills, both written and verbal, for effective interaction with customers and team members. Experience in a technical support role for virtual desktop environments. Working knowledge of cloud platforms such as AWS and Azure, as well as desktop virtualization products like Citrix XenDesktop and Azure Virtual Desktop. Basic understanding of networking concepts and protocols within VDI environments. Experience with different operating systems, including Windows, Linux, and macOS, and the ability to configure, deploy, and manage virtual desktops on these platforms. Skills in monitoring and analyzing VDI performance metrics, identifying bottlenecks, and implementing optimizations to ensure a seamless user experience and efficient resource utilization. Strong problem-solving skills and a willingness to learn and grow in a technical role. Knowledge of Windows Server and client operating systems, Network/Systems administration, Active Directory, Group Policy objects, User Profiling, and Remote Desktop Services. #LI-VGA1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Company profile Established in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centres in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. We have been adjudged as the Best Place to Work for 2010 - 2021 in Education & Training industry. Why KOENIG • Our employees say “It’s the Best Place to Learn” • Opportunity to work with the Fortune 500 companies & learned colleagues. • Best remuneration in the industry. Job Description Job Location: Jaipur Job Title: Customer Success Manager ( Inside sales) • We are looking for a high-performing Sales Professionals to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. • Successful previous experience (b2b /B2C /it training )as a sales representative, consistently meeting or exceeding targets. • Excellent (by all parameters) in Communications (verbal, written). • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization • Understand customer needs and requirements • Research accounts, identify key players and generate interest • Build and promote strong, long-lasting customer relationships by partnering with the client and understanding their needs. • Proven ability to convert the given lead • To identify potential business opportunities Identify the decision makers and pitch our services to the companies Globally • To have regular follow up with potential prospects and convert them as customer • Target orientated, ambitious, creative, customer focused • Should d efinitely be a ""People's Person"", i.e. Should love to interact with people and forge fruitful network.- Should be able to identify right stakeholders to connect wherever business opportunity exists.- Should be willing to learn, and must be a good listener. Koenig is actively automating. You will have to help in automation by using, helping troubleshoot and giving ideas. • Should be able to Manage/Mentor/Advice business team in sales when needed, and ask for help if necessary. Show more Show less

Job description: Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: Windows Server Admin . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

Summary Imaging Endpoints (IE) is an Imaging Technology and Imaging Clinical Research Organization (iCRO). We are passionately focused on our vision to Connect Imaging to the Cure. Everything we do is aligned with this singular purpose. We work every day excited to advance imaging science, technology, and services to bring curative technologies to humankind. We have supported many of the most impactful new drug approvals in oncology, and we are seeking the most talented individuals globally that are passionate in their desire to assist us in our mission to customize each clinical trial's imaging to optimize the opportunity to demonstrate efficacy. Imaging Endpoints is based in Scottsdale, Arizona, with offices in Cambridge, Massachusetts; London, UK; Leiden, Netherlands; Basel, Switzerland; Hyderabad, India and Shanghai, China. We are an affiliate of HonorHealth, one of the largest healthcare systems nationally, and Scottsdale Medical Imaging Limited (SMIURadPartners), the largest private radiology group in the United States. We are recognized as the world's largest and most preeminent iCRO in oncology. Role : Associate Director It Responsibilities Authorizes and oversees all hardware and software deployment, monitoring, maintenance, development, and support based on Innovation and IT infrastructure strategy. Develops configuration and monitoring standards for network performance and implements and monitors controls to ensure the standards are maintained. Evaluates business needs, objectives, and goals, researching Innovation and IT applications necessary to meet the needs of the IE Network. Analyzes complex Innovation and IT business needs presented by users and customers and recommends technical solutions. Develop plans for the implementation of new projects, coordinating process deliverables with project leaders and stakeholders. Develops or assists in developing Innovation and IT policies and procedures, as appropriate, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. Responsible for implementing, complying with, and maintaining Innovation and IT policies and procedures. Designs, configure and optimize hardware, operating systems, network, storage, and backup devices for reliability, availability, and performance in a physical or virtual environment. Designs, configures and manages Active Directory and Citrix. Configures and supervises the implementation of management tools including monitoring, security, backup tools. Configures and supervises the implementation of network solutions, including firewall configuration, routing, IPsec tunnels, remote access VPN access, etc. Diagnose and resolve issues related to application delivery via Citrix and AWS. Coaches and directs Innovation and IT staff in operational activities to ensure compliance with company needs, objectives, and the approved budget. Manages Innovation and IT staff including as follows: recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. Maintains awareness of changing Innovation and IT trends, best practices, and regulations that might impact operational efficiency and business continuity and takes corrective action as required. Participates in all hardware and software evaluations along with vendor contracts. Makes purchasing recommendations and monitors contracted service(s) performance. Develops business case justifications and cost and benefit analysis for Innovation and IT budgeting. Develops an Innovation and IT annual budget, justifying when needed. Reviews and compare actual results to planned budgetary performance. Directs management on potential technology solutions and implementations in support of Innovation and ITs new initiatives, opportunities, and procurement efforts. Ensures that network staff/resources utilize technology to provide secure processes to access information. Overseas end-user services, including help desk and technical support services. Performs liaison duties between network users, operations in the areas of systems design, modifications, or troubleshooting. Possesses and communicates a clear vision for Innovation and IT with all IE stakeholders. Lead and coordinate work related to incident tickets and requests for their resolution within agreed SLAs. Train first level support personnel to close any open incidents correctly and promptly. Manage the calendar related to recurrent Innovation and IT activities. Work with other Innovation and IT teams and third-party support vendors for resolution of problems. Manage the execution of Innovation and IT study archival requests, exports, and other activities. Ensure that the team performs their work in compliance with policies and SOPs. Provide second level escalation and after-hours And Experience : Batchelor's degree or equivalent experience required, Batchlors degree in IT, CIS, Computer Science or similar field strongly preferred. PACS/ Clinical imaging experience preferred. 12- 15 years of experience managing and directing enterprise IT operations. Enterprise, networking, virtualization, or security certifications preferred. Minimum of three years of HIPAA and/or GDPR experience. Familiarity with the design, installation, validation and compliant operation of complex clinical imaging data software and hardware systems. Demonstrate proficiency in all MS Office applications, including Word, Excel, PowerPoint, and internet software. Ability to provide quality control review to working documents and reports (interim or final versions) regarding technical, scientific or research that have IT implications. Demonstrated proficiency in maintaining desktop information technology systems and supporting network operations in a regulated environment. At least three years of ITIL experience and managing IT as a service; certification a plus. At least five years of experience managing cloud, PAAS, or SAAS environments; directly and/or through Managed Service : The Associate Director IT must possess the following skills and attributes to provide technology leadership and vision. Provides a strategic level of guidance in support of all information technology initiatives. Leadership : Exhibit confidence in self and others; accept feedback from others and give appropriate recognition to others. Leadership and management of administrative technology, ensuring the privacy and security of user information systems, staff productivity with technology support and the effective management of information technology assets. Create a sense of team morale and help to create a positive work environment. Quality Management : Look for ways to improve and promote quality. Understand business implications of decisions; display orientation to profitability; align work with strategic goals Ethics : Treat people with respect, keep commitments; work with integrity and ethically. Uphold organizational values. Follow through on commitments. Strategic Thinking : Develop strategies to help achieve IT departmental and company goals. Organizational Support : Follow and support policies and procedures. Complete administrative tasks correctly and on time. Responds to management direction and aligns with company values and objectives. Oral/Written Communication Skills : Speak/write clearly and persuasively. Listen and get clarification. Demonstrate presentation skills. Actively participate in meetings. Cost Consciousness : Work within approved budget. Conserve organizational resources. Develop and implement cost saving measures. Innovation : Display original thinking and creativity. Meet challenges with resourcefulness, generate suggestions for improving work, and develop innovative approaches and ideas. Adapt to changes in the work environment, manage competing demands, change approaches or methods to best fit the situation, able to deal with changes, delays, or unexpected events. Service oriented approach, flexible, and proactive. Must have superior attention to detail and excellent oral and written communication skills. Self-driven, ability to get the job done with little supervision, can-do positive attitude Ability to excel in a team environment. Ability to work in strict compliance with all procedures, rules, and regulations. Maintain strict confidentiality of sensitive data, records, files, conversations, etc. Must be self-motivated and able to grasp new concepts Endpoints' Team Characteristics : Passion to Connect Imaging to the Cure and pursue a meaningful career by improving the lives of cancer patients through imaging Strong desire to be part of a dynamic, global team working closely together and growing year after year in a rewarding environment to help humanity through imaging Commitment and caring for our fellow team members, their families, and the communities IE serves - see Caring Endpoints Integrity and high ethical standards; we always do the right thing High intellect and ingenuity; we enjoy solving problems, finding a better way, and the challenge of making a difference by improving lives Structured, organized, detail-oriented, and self-motivated; we approach each day with a detailed plan and excitement to accomplish the day's objectives while striving to improve ourselves and IE everyday Accountable; we do what we say and communicative effectively to meet deadlines; we enjoy advancing clinical trials, helping patients, and celebrating success High standard for excellence; we proof our own work, hold high standards for ourselves and our team, and always prioritize quality above all else (ref:hirist.tech) Show more Show less

About The Role Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities: Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning. Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency Understand business scenarios in depth to define workload modelling for different scenarios Compliment architecture community by providing inputs & pursue implementation suggested for optimization Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations What we’re looking for: Proficient with software development lifecycle (SDLC) and Software Testing techniques in an Agile/Scrum framework. Bachelor's/PG degree in Computer Science, Information Systems or equivalent 6-9 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in Databases / SQLs (e.g. SQl Server, Cassandra, Elastic Search, Postgres, MongoDB) Experience in message brokers (e.g. Kafka) Good knowledge in Cloud computing platforms (AWS, Azure), Containers (Docker) Web/UI Javascript frameworks (e.g. AngularJS, NodeJS, ReactJS) Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Experience testing with containers, cloud, virtualization, and configuration management. Demonstrate outstanding flexibility and leadership with communication of performance test result interpretation and explanation to both IT and Business Users. Strong communication skills and ability to produce clear, concise and detailed documentation Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary Experience working with SOAP and REST service and understanding of SOA architecture Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316147 Posted On: 2025-06-16 Location: Gurgaon, Haryana, India Show more Show less

About The Role Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customer’s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the “the time to market” for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities: Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning. Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency Understand business scenarios in depth to define workload modelling for different scenarios Compliment architecture community by providing inputs & pursue implementation suggested for optimization Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations What we’re looking for: Proficient with software development lifecycle (SDLC) and Software Testing techniques in an Agile/Scrum framework. Bachelor's/PG degree in Computer Science, Information Systems or equivalent 6-9 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in Databases / SQLs (e.g. SQl Server, Cassandra, Elastic Search, Postgres, MongoDB) Experience in message brokers (e.g. Kafka) Good knowledge in Cloud computing platforms (AWS, Azure), Containers (Docker) Web/UI Javascript frameworks (e.g. AngularJS, NodeJS, ReactJS) Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Experience testing with containers, cloud, virtualization, and configuration management. Demonstrate outstanding flexibility and leadership with communication of performance test result interpretation and explanation to both IT and Business Users. Strong communication skills and ability to produce clear, concise and detailed documentation Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary Experience working with SOAP and REST service and understanding of SOA architecture Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316147 Posted On: 2025-06-16 Location: Gurgaon, Haryana, India Show more Show less

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, Citrix ADC (NetScaler) Adminis, Services (MCS)Citrix Machine C Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards implementing solutions that enhance system functionality and user experience. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of best practices for application support. - Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Strong understanding of virtualization technologies and their application in business environments. - Experience with troubleshooting and resolving application issues in a timely manner. - Familiarity with scripting languages to automate routine tasks. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 3 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Gurugram office. - A 15 years full time education is required. 15 years full time education Show more Show less

Role & responsibilities Providing 3rd level support to end users for issues on various OS platforms and the creation and communication of Citrix support documentation for 1st and 2nd level support teams Basic networking knowledge, including TCP/IP, firewalls, load balancers and switches Certification in Citrix XenApp and XenDesktop or equivalent work experience relative to supporting XenApp and XenDesktop platforms running version 6.5 and/or 7.x Experienced with deployment of servers utilizing PVS and/or MCS in a virtual environment Working knowledge of Insight and Director monitoring platforms Citrix environment health check monitoring (check all unregistered VDIs and work on them) Monitoring Service-now queue for Incidents, RITMs, & Changes. Monitoring disk space by running Tanium report and taking action to increase drive space with less than 10 GB space Email monitoring & Scheduled Meetings and Sending Escalation report (INCs) Citrix Monitor (Director) monitoring Billing Scripts and Security tools remediation Filtering Stopped VDIs in Azure Portal and changing state to Stop Comparing Azure and Studio VDIs / On Prem and Studio VDIs Own, Support & Administer the Citrix environment having components like XenApp, XenDesktop, PVS, Storefront, Netscaler Resolving normal & critical issues related to Citrix environment on a daily basis Coordinate/Implement Routine & Ad-Hoc Tasks with multiple vendors/customers/stakeholders Execute/document tasks & actions performed whenever necessary Work towards automating tasks wherever possible Preferred candidate profile Minimum Experience of 8 years Expertise in Citrix/Virtualization services Experience in Vmware and Cloud Services Xenapp/Xendesktop/Citrix cloud services Preferred experience in Ivanti, Tanium Experience in OS, Windows update and SCCM Good knowledge in PowerShell