770 Citrix Jobs - Page 31

Position: Senior System Analyst Shift: EST Location: Hyderabad(WFO) The Senior Support Analyst will provide system administration functions to a global client base using a Manufacturing Execution System (MES) as part of the organization's Solution Delivery team. The ideal candidate for this role will be able to follow the team's shared schedule for on-call support, including: Participation within 24/7 On-call model with rotating schedule, may require evening, weekend, holiday work availability. Notice is typically provided but in some instances, issues may arise that require immediate support, so flexibility with work hours is desired. May need to provide support during specific events and/or issues, such as cut-over weekends[BT1] . Due to role supporting Production, all deadlines and/or timelines must be fulfilled as defined/committed. Responsibilities as part of this role will include: General Installation/Infrastructure Support: Document installations, including: project servers, IP addresses, Change Requests, associated databases, non-standard user accounts, passwords and any additional server information required. Provide information to team members regarding[BT2] outages for installations and upgrades (including completion and availability). Support installation and administration of databases and applications[BT3] . Support administration of infrastructure installation and supporting applications (MS Office, Adobe, updates, upgrades and patching[BT4] ). Support Citrix administration, troubleshooting, and coordination[BT5] . Ensure information is shared among team members regarding steps and dependencies within installation processes. Test installations and configurations, post-installation changes, edits and database exports. Test each published icon after installation. Test non-system infrastructure changes (patches, edits, applications and upgrades). Application Support: Troubleshoot installations, application issues, and configurations. Assist project teams testing new releases or patches. Contribute, as needed, to other global documentation, including but not limited to: Design/Architecture, Test Summary Report, Validation Plans and/or Reports. Actively participate in development and maintenance of teams knowledge database, including Guidelines and FAQs. Provide approval for application-related documentation. Incident/Change Management: Create, manage and process Change Requests and Trouble Tickets (Incident/Change Management) for application-related issues, changes and associated activities[BT6] . Produce notes and supporting documentation for record keeping and data stewardship responsibilities. Provide approvals to complete appropriate requests. End User Training and Communication: Provide application icons to team members[BT7] . Provide links to resources (e.g., Citrix neighborhoods[BT8] ). Provide training on application modules and functionality. Provide training on non-application modules and/or functionality. Author tutorials for end user task training, as needed. Soft Skill Requirements: Keen attention to instructions and details Ability to manage workload and priorities, including assessing incoming items and re-prioritizing tasks as needed Organized individual with strong note taking and documentation skills. Proactive communicator, capable of leading discussion and driving follow-up with customers, other third parties, international team members and end users as needed. Quick learner with capability to pick up new technologies quickly. Independent individual who works well autonomously and also in collaboration within a group setting. Position Requirements: Operational experience in Microsoft Windows Ecosystem SQL Networking Skills Desired Experience: Prior experience working in Manufacturing Information Technology/System Administration Such as installations, upgrades and etc And stakeholders Db admin is very limited. We will occasionally install and configure certain parts, but much will be handled by DB team MS Edge and Kepware Separate CTX team for many tasks, but we sill need to have enough access and knowledge to clearly define when to involve CTX team While following strict MES manufacturing guidelines Manage workflow for new user access requests for MQuEST environments Knowledge Articles, documents, and tools ServiceNOWIncident and Change Management

Job description: Job Description Do• Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports.͏ ͏ ͏ ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Do• Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports.͏ ͏ ͏ ͏ Mandatory Skills: Tools Development-Software Engineering . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

The OpportunityAre you a top-tier Systems Reliability Engineer with a passion for customer success and expertise in networking, virtualization, OS, Cloud, DevOps, and Storage domains? If so, you would thrive in our team of leading technology specialists and have the opportunity to work on cutting-edge projects that directly impact customer satisfaction and business success.About the TeamThe Systems Reliability Engineer will join a dynamic and collaborative team focused on delivering exceptional customer support and ensuring the reliability of our services at Nutanix. Based in Pune, this team comprises top-tier technology specialists who thrive on innovation and problem-solving. Emphasizing a culture of continuous learning, knowledge-sharing, and teamwork, the team is dedicated to improving customer satisfaction and contributing to the overall business success by working on cutting-edge projects that directly impact our customers’ experiences and successes.You will report to the Manager, Worldwide Support, who promotes a supportive and customer-centric leadership style. The manager emphasizes collaboration and growth, ensuring that each team member has the opportunity to contribute and excel in their role. This role does not require travel, allowing you to focus on delivering outstanding support and service to our customers while maintaining a healthy work-life balance in a hybrid setup.Your RoleDirectly troubleshoot and resolve complex technical issues for customers, ensuring high satisfaction levels.Collaborate with developers to identify and address product defects and enhance serviceability.Analyze existing customer data to mitigate risks and improve overall product reliability.Foster partnerships with technology allies to collaboratively resolve issues and drive ecosystem improvements.Contribute to and expand internal and external knowledge bases, promoting continuous improvement.Champion customer needs by gathering feedback and driving product enhancements with development teams.Provide support coverage during weekdays and off-hours on a rotational basis as necessary.Mentor and guide junior team members, fostering a collaborative and growth-oriented team culture.What You Will Bring4-11 years of experience in Systems Reliability Engineering or similar roles.Strong expertise in troubleshooting Virtualization (preferably VMware ESXi), Networking (layer 2/3), Linux Systems, DevOps, Cloud, or Enterprise Storage.Proficient in both written and verbal communication, with the ability to collaborate effectively across geographically dispersed teams.Experience working directly with customers to resolve complex technical issues.Degree in Engineering or Computer Science preferred.Customer-driven mindset with a passion for delivering high-quality support experiences.Familiarity with technologies from partners like VMware, Citrix, and Microsoft.Ability to develop tools and contribute to the improvement of internal and external knowledge bases.Work ArrangementHybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

Req ID: 318719 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Automation Anywhere Senior Developer to join our team in Bangalore, Karnataka (IN-KA), India (IN). Roles & Responsibilities: 5+ years of Automation Anywhere development in the enterprise software space, agile methodologies Work independently or under the direction of Architect/Leadership. Design and develop solutions utilizing Automation Anywhere Tool and maintain technical responsibility for project delivery as the sole technical resource on a project Strong technical leadership skills in evaluating Software Solutions, and following best practices in architectural design and applying design patterns Experience in RPA infrastructure setup is a plus Good understanding of attended vs unattended robotics implementations Knowledge of Citrix environment with RPA Tools Knowledge of OCR libraries or tools (eg., ABBYY..). Excellent interpersonal and relationship building skills to deliver proposals; provide user support and interact with team members and other departments Flexible and agile attitude in respect to responsibilities and change that may be outside your control Flexible and adaptable, the individual will be open to learning new methodologies, tools, platforms and systems Minimum Skills RequiredAutomation Anywhere - 5+ About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Developer, Consulting, Information Technology, Programmer, Technology

Req ID: 317493 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Staff Engineer to join our team in Bangalore, Karnataka (IN-KA), India (IN). Job DutiesRoles & Responsibilities: 7+ years of Automation Anywhere development in the enterprise software space, agile methodologies Requires minimum of 1-2+ years of experience in leading the Automation Anywhere teams, work independently or under the direction of Architect/Leadership. Design and develop solutions utilizing Automation Anywhere Tool and maintain technical responsibility for project delivery as the sole technical resource on a project Take business requirements, current and future state process designs and translate them into process flows Strong technical leadership skills in evaluating Software Solutions, and following best practices in architectural design and applying design patterns Experience in RPA infrastructure setup is a plus Good understanding of attended vs unattended robotics implementations Knowledge of Citrix environment with RPA Tools Knowledge of OCR libraries or tools (eg., ABBYY..). Excellent interpersonal and relationship building skills to deliver proposals; provide user support and interact with team members and other departments Ability to build trusted relationships with team members and managers to develop solutions Flexible and agile attitude in respect to responsibilities and change that may be outside your control Flexible and adaptable, the individual will be open to learning new methodologies, tools, platforms and systems Minimum Skills RequiredAutomation Anywhere - 5+ Any other RPA tools (UiPath / Blue Prism / Microsoft Power Automate) - 2+ (optional) Lead Developer / Technical Lead - 2+ yrs About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Developer, Consulting, Technology

Greetings !!! We have job opportunity with one of our client through Fidelis payroll, please find more details as below. If your interested kindly share me at ramya.k@fidelisgroup.in Role : AWS Devops Engineer with Citrix Location : Bangalore, Pune and Hyderabad Notice Period : Immediate to 15 days Work Shift : Rotational shift including night shift JD as below Mandatory skills: AWS Devops, Kubernetes, Docker, Python scripting (Basic/intermediate), Azure, Citrix Experience with setting up services in public cloud using infrastructure as code Experience with troubleshooting web applications including low level issues in systems, networks, and databases Knowledge of software development or scripting, (Python) Knowledge of Linux/Unix operating systems Understanding of networking and web application security including TCP, HTTP, DNS and SSL Experience of modern development workflows such as Git and CI/CD ideally using GitHub Enthusiasm for sharing knowledge, leading by example, mentoring others, and working in a diverse and inclusive multi-disciplinary agile team. Experience with containerized applications and running them in an orchestrator, ideally Kubernetes Thanks & Regards Ramya

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Work Experience Requirements: Lead or support the rollout of Microsoft 365 services across the organization. Act as the SME for all digital workspace components including Microsoft 365, virtual desktops (Citrix/VMware/Azure Virtual Desktop), endpoint management (Intune/Config Manager), and collaboration tools. Define and implement the digital workspace architecture and roadmap aligned with business and IT strategies. Provide expert-level guidance for the integration, configuration, and support of digital workspace platforms. Lead or support projects related to Microsoft 365 rollouts, device management, VDI deployments, and remote work enablement. Work closely with infrastructure, security, and service desk teams to ensure successful solution delivery. Evaluate and recommend digital tools and enhancements based on business needs. Oversee performance monitoring, incident resolution, and change management for digital workspace systems. Define policies for access, device security, data protection, and usage in coordination with cybersecurity teams. Perform regular assessments and health checks of workspace technologies to improve reliability and user experience. Advocate for the end-user by ensuring solutions are intuitive, reliable, and supported by proper training and documentation. Collaborate with internal teams to improve user adoption and digital literacy. Analyze user feedback and usage analytics to optimize the digital environment. Plan and execute M365 migration projects (e.g., Exchange to Exchange Online, file shares to OneDrive/SharePoint). Coordinate with vendors and stakeholders for successful deployment. Configure and manage M365 components, including Exchange Online, Teams, SharePoint Online, Intune, Azure AD, and Defender for M365. Maintain and monitor day-to-day operations of the Microsoft 365 environment. Manage users, licenses, roles, and groups in Microsoft 365 Admin Center and Azure AD. Configure policies and compliance settings using Microsoft Purview and Security & Compliance Center. Handle escalated support issues, troubleshooting and resolving service-related incidents. Monitor service health, performance, and ensure system availability. Implement and manage data loss prevention (DLP), multi-factor authentication (MFA), conditional access policies, and other security features. Work with IT Security teams to ensure compliance with organizational and industry standards. Develop documentation, guides, and training material for end-users. Conduct training sessions to drive adoption of M365 collaboration tools. Provide guidance on best practices and efficient use of Microsoft 365 apps. Required Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 8-10 years of experience with Microsoft 365 implementation and administration. Deep expertise in Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online), Intune, Azure AD, and endpoint lifecycle management. Experience with VDI technologies (Citrix, VMware Horizon, or AVD). Proficient in PowerShell scripting and automation. In-depth knowledge of Microsoft 365 platform, including Exchange Online, SharePoint Online, Teams, OneDrive, Intune, and Azure AD. Experience with PowerShell scripting for automation and administration. Familiarity with M365 licensing, service management, and support models. Preferred Qualifications Microsoft certifications (MS-102, MS-700, MS-500, AZ-104, MD-102). Experience with hybrid environments and on-premises AD synchronization (AAD Connect). Knowledge of Microsoft Defender for Endpoint, Purview, or Microsoft Sentinel. Knowledge of Zero Trust, Conditional Access, and endpoint security policies. Experience with mobile device management (MDM) and bring-your-own-device (BYOD) strategies. Understanding of ITIL or service management processes. Qualifications Educational qualification: BE, BTech, BCA, BSc (IT) MCA, MBA (IT) and MSc(IT)

Know anyone who is interested? Experience:7yrs to 12yrs Location:Chennai,Kolkata Notice period:Immediate to 90days Citrix,citrix administration,Azure Interested canditates can send resumes to sumi.p@staffing.in. #Citrix,Citrixadmin,#Azure,#immediatejoiners,#chennai,#chennaijobs,#kolkata,#kolkatajobs

Know anyone who is interested? Experience:7yrs to 12yrs Location:Chennai,Kolkata Notice period:Immediate to 90days Experience supporting various versions of Citrix XenApp 6.5, XenDesktop 7.x, Citrix Secure Gateway, Citrix Web Interface, Citrix Edgesight, Citrix Director, and Citrix Netscaler. Citrix Certification (CCA-V/CCP-V) and Microsoft Azure (AZ-103/AZ-900) Must have a solid foundation in Citrix from initial requirements gathering, testing, documentation and installation through all troubleshooting aspects. Solid understanding and familiarity with CloudFormation Templates. Experience with Git, Jenkins, Puppet, Terraform and other cloud tools. Effective at reading/writing scripts to deploy images in Cloud environment. A passion for learning and keeping up to date with the latest tools and technologies Ability to work independently without intensive oversight, initiative and ability to research problems independently Interested canditates can send resumes to sumi.p@staffing.in. #Citrix,Citrixadmin,#Azure,#immediatejoiners,#chennai,#chennaijobs,#kolkata,#kolkatajobs

Citrix XenApp/XenDesktop administration Citrix ADC (NetScaler) configuration Profile Management & Citrix StoreFron Windows Server 2012/2016/2019 administration Active Directory, DNS, DHCP Group Policy Management SCCM Management Of windows server

About The Role As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: UxM - NexThink. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

A Lead Server Engineer is typically responsible for overseeing the development, deployment, and maintenance of server-side infrastructure for a company's applications or services. In addition to technical skills, this role requires leadership abilities to guide and mentor a team of engineers. Heres a breakdown of what the role typically involves: Key Responsibilities: Server Architecture & Design: Design and build scalable, secure, and efficient server-side systems. Architect cloud infrastructure (e.g., AWS, Azure, Google Cloud) and manage large-scale server deployments. Team Leadership: Lead and mentor a team of server engineers, providing technical guidance and support. Foster collaboration between cross-functional teams (e.g., backend developers, DevOps, product managers). Review code, perform technical audits, and ensure high coding standards. Performance Optimization: Analyze server performance, identify bottlenecks, and implement optimizations for speed and efficiency. Work with other teams to ensure high uptime and low latency for services. Security & Compliance: Ensure server environments are secure and compliant with industry standards and regulations. Implement best practices for server hardening and data protection. Deployment & Maintenance: Oversee server deployment processes and manage continuous integration/continuous deployment (CI/CD) pipelines. Troubleshoot issues related to servers, databases, or APIs. Collaboration & Communication: Work closely with product, front-end, and DevOps teams to ensure alignment on project goals. Communicate effectively with non-technical stakeholders, helping translate technical concepts. Tech Stack & Tools: Common tech stacks for this role include languages such as Python, Go, Java, Node.js, and Ruby, along with databases like MySQL, PostgreSQL, MongoDB, etc. Familiarity with containerization (Docker, Kubernetes) and server orchestration tools is also essential. Desired Skills & Experience: Strong experience with server-side programming and development practices. Expertise in cloud platforms and infrastructure management. Leadership experience and ability to guide a team of engineers. Advanced knowledge of networking protocols, server infrastructure, and security. Experience in high-performance, large-scale systems.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Primary Duties And Responsibilities Leads multiple software development projects by managing a team of Software EngineersManages development activities with the goal of building the next generation of the company’s software productsDrives development as the digital platform group moves into new market areas such as cloud computingWorks closely with the business to build cutting-edge solutions following the agile development processContributes to critical R&D software development projects that help the company innovate the technologyMaintains and grows core toolkit that supports applications along with secondary applicationsWorks with customers, the product management team, and the software development team to develop and design softwareWorks in cross-functional teams and leads requirement analysis, prototyping, and deliveryManages, trains, develops, and mentors team members and participates in budget making processFacilitates the creation of detailed development plansManages the coordination between different teams involved in the development cycleCommunicates with customers to bring clarity in product requirements and product feedbackManages risk identification and mitigation strategies with sprint teamsEnsures the product delivered fulfills the expectations of the stakeholdersEnsures documentation of the processesServes as a technical leader and expert providing directions across multiple sprint teamsBrings synergies among the business needs, user requirements and team capabilities Educational Qualifications Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. Preferred Certifications Cloud Architect CertificationsIntegration Architects CertificationsApplication/Infrastructure/Enterprise Architect Training and Certification, e.g. TOGAFSAFe Agile CertificationProject Management Professional (PMP) Certification Work Experience 5+ years of directly-related or relevant experience with 2+ years in a managerial capacity, preferably in software designing and development or systems architecture. Skills & Knowledge Behavioral Skills: Coaching and MentoringCollaborationConflict ResolutionCritical ThinkingDetail OrientedInterpersonal CommunicationPlanningPrioritization and OrganizationProblem Solving Technical Skills Agile Architecture DeliveryArchitecture Strategy & Framework DesignCloud Computing MethodologiesData Architecture & GovernanceIntegration Testing & ValidationScalable Technologies & ArchitectureSoftware Development Life Cycle (SDLC)Stakeholder ManagementStoryboarding Tools Knowledge Cloud Computing Tools like AWS, Azure, Google cloudContainer Management and Orchestration toolsBig Data Frameworks like HadoopJava Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented DesignMicrosoft Office SuiteProject Management Support Tools - Clarity, Microsoft Project, JIRA, ConfluenceOperating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: PharmaLex US Corporation Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: You are a talented, energetic, and experienced individual with a passion for Linux administration and cloud operations. With a strong foundation in Azure fundamentals, you excel in maintaining high-performance cloud environments. Your ability to communicate effectively, make practical decisions, and deliver agile goals sets you apart. You bring a wealth of experience in customer support, systems administration, and network operations, making you an ideal candidate for our team. You thrive in a dynamic environment, adept at multitasking and problem-solving, and you are ready to take on the challenge of ensuring the smooth operation of Synopsys Cloud. Your hands-on experience with UNIX system administration, coupled with your proficiency in scripting languages like Shell and Python, makes you a critical asset to our operations support team. What You’ll Be Doing: Design, automate, and support Linux systems and services in a 24*7 production environment.Work both independently and collaboratively to evaluate, recommend, and implement technical solutions that meet business needs.Collaborate with other technical teams to solve problems and continually evolve the technology landscape.Troubleshoot issues to identify root causes and help unblock the customer.Prepare and maintain comprehensive documentation of systems, standards, configurations, and procedures.Support day-to-day operations, including installation, configuration, maintenance, and troubleshooting of the engineering secure computing environment. The Impact You Will Have: Ensuring the high performance and reliability of the Synopsys Cloud environment.Contributing to the seamless operation and security compliance of our cloud infrastructure.Enhancing the efficiency and effectiveness of our technical solutions through continuous evaluation and implementation.Collaborating with cross-functional teams to drive innovation and solve complex technical challenges.Providing critical support and troubleshooting to maintain uninterrupted services for our customers.Maintaining up-to-date documentation to ensure consistency and compliance across our systems. What You’ll Need: Extensive knowledge of Linux operating systems and security patching.Experience in installing, monitoring, and administering Linux systems (Ubuntu and RHEL primarily).One or more Linux System Administrator Certifications.Proficiency with monitoring and logging tools.Strong programming/scripting skills in Shell/Python. Who You Are: Proficient in basic networking fundamentals, including TCP/IP, DNS, subnetting, and routing.Knowledgeable in networking for virtual machines, particularly regarding security and performance.Experienced with remote desktop software solutions, such as VNC, Citrix Xen server, and VDI.Solid understanding of infrastructure services like Kickstart, NFS, DNS, and DHCP.Familiar with Azure resources like VM, Network, NSG, and Blob Storage.Able to communicate technical concepts clearly to both technical and nontechnical users.Proven ability to work collaboratively in a dynamic team environment to resolve complex problems.Enthusiastic and capable of learning on the job. The Team You’ll Be A Part Of: Our team is dedicated to building, operating, and maintaining a high-performance Synopsys Cloud environment. We focus on ensuring smooth operations, compliance with security policies, and driving continuous innovation. You will work alongside a group of highly skilled professionals who are passionate about technology and committed to excellence. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.