1384 Citrix Jobs - Page 31

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM has an opportunity for a highly motivated Platform Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies. You will work alongside our top-notch IT professionals supporting RSM’s modern information technology infrastructure. You’ll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Outside of your team, you’ll collaborate with Enterprise Solutions Developers, IT Architecture Engineers, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes. You’ll be challenged to create innovative solutions to legacy and cloud compute as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members. Supports and helps orchestrate legacy, public, and private cloud infrastructure utilizing automation while maintaining established change management procedures. Support automation and acceleration of the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Achieve maximum system automation and integration through Infrastructure as Code (IaC), Web Services and scripting technologies and tools. Support development and employ continuous delivery system practices via cloud services and infrastructure. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud and on-premise infrastructure. Integrates closely with enterprise solution development teams on identifying, problem solving and resolving issues that impact software releases and service delivery. Supports development and implementation of technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders. Provides direct support of enterprise infrastructure including cloud and on-premises computing/data solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms. Orchestrates compute legacy environments. Configures and integrates custom and 3rd party applications and add-ons. Regular review of alerts, logs, and performance. Works with end-users, Microsoft Support, and other vendors in resolution of support issues as needed. Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Other duties as assigned. EDUCATION/CERTIFICATIONS Preferred: Bachelor's degree in Computer Science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree Technical Skills Microsoft Windows and Non-WinOS such as Linux Server administration – Required Troubleshooting of complex distributed environments - Required Management of Public Cloud and on premise Offerings (IaaS, SaaS, PaaS, VMware, O365, ADO) – Required Advanced Scripting Skills (PowerShell, Terraform and other IaC languages) - Preferred Ability to use/implement automation tools and IaC - Preferred Strong performance tuning experience- Preferred Microsoft Internet Information Server (IIS) and the basic operation of websites, application pools, IIS administration, ports, SSL certificates - Preferred Citrix VDI administration – Preferred 3rd Party Tools (Veeam, ServiceNow, WebEx, and MS SCOM) - Preferred. Experience Strong knowledge of IT infrastructure, network and directory services required Experience in the following areas preferred: 1+ years’ Administering Directory Services for MS Windows 2012-2019 – Required 1+ Experience with Public Cloud Solutions (Azure//AWS/Google) – Required Managing/deploying secure certificates (SSL)- Required IaC Technologies (Ansible, ADO, Pipelines, Git, Terraform, YAML) – Required Managing infrastructure in a virtualized environment – Required Experience in Orchestration and containerization using Kubernetes - Required Identity Management SSO/MFA – Preferred Agile Methodology Experience – Preferred Experience with Site reliability engineering and ITIL framework – Preferred Leadership/Soft Skills Experience in team collaboration – Required Excellent written and oral presentation skills – Preferred Exceptional analytical and process development skills - Preferred At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities: Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM’s ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Required Qualifications: 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role. Preferred Qualifications: Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Exp : 4yrs to 8yrs 5–8 years in automation engineering within EUC or IT operations. Proficiency in scripting languages (PowerShell, Python) and automation tools. Experience with Microsoft Endpoint Manager (Intune), Tanium, ServiceNow workflows. Familiarity with Citrix, AVD, Windows Update for Business, JAMF. Understanding of device telemetry, compliance policies, and endpoint security

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are seeking a highly skilled and experienced Senior Software Engineer to lead the development and implementation of cutting-edge contact center solutions leveraging AWS Connect. The ideal candidate will bring deep technical expertise, a strong background in telecommunication systems, and the ability to deliver scalable software solutions that align with business objectives. Responsibilities Design scalable architectures for contact center solutions integrating CRM, WFM systems, and AI platforms Implement cloud-native services including Lambda, API Gateway, DynamoDB, and Lex to build serverless applications Lead the development of automation frameworks using AWS Java SDK, CDK, Terraform, or CloudFormation Operate and maintain enterprise-level telecommunication infrastructures with emphasis on reliability and performance Customize and integrate AWS Connect capabilities for enterprises to enhance customer experiences and business workflows Collaborate with cross-functional teams to optimize DevOps practices for contact center solutions Create and maintain unit tests to ensure robustness and compatibility of developed applications Manage source code repositories using GitLab, GitHub, Bitbucket, or CodeCommit Develop and implement contact center solutions at scale with expertise in handling JSON, YAML, Looping, and Data Structures Build and optimize large-scale integrations with services like AWS Lex, Lambda, Pinpoint, and Polly Guide client teams with IT industry best practices and highlight thought leadership in enterprise call center solutions Requirements 4-12 years of professional experience in building cloud-based or on-premises contact center platforms Expertise in deploying contact center solutions using Amazon Connect for CRM or WFM integrations Background in serverless development and enterprise-grade telecommunications infrastructure Familiarity with serverless tools such as AWS SNS, SQS, Step Functions, Lens, CloudWatch, and KVS Hands-on proficiency with automation tools like AWS Java SDK, CDK, Terraform, and CloudFormation Competency in working with complex data types and formats including JSON, YAML, string arrays, and tuples Strong debugging skills and experience in unit testing Proficiency in managing source code and version control using GitLab, GitHub, or Bitbucket Skills in utilizing distributed environments with services from Microsoft, VMware, and Citrix alongside AWS tools Nice to have Background in Docker and Kubernetes for container orchestration on AWS EKS or ECS Understanding of NoSQL data stores such as ElasticCache, DynamoDB, and RDS Capability to write automation scripts using Python, Windows PowerShell, or Linux shell scripting Familiarity with build automation servers like Jenkins, AWS CodeBuild, or GitLab CI Experience with deployment strategies including blue-green deployments and in-place or canary deployment methods We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

Primary Skills required. Strong knowledge of Linux/Unix systems and command line tools. Proficiency in scripting languages such as Python, Shell, or Perl. Experience with configuration management tools like Ansible, Puppet, or Chef. Familiarity with cloud platforms like AWS, Azure, or Google Cloud. Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.). Knowledge of containerization technologies (Docker, Kubernetes) and orchestration tools. Expertise in monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk. (Optional - But Good to Know) Experience with Citrix technologies such as XenApp, XenDesktop, and NetScaler Support the administration and engineering of the Citrix environment. Work with Citrix Provisioning Server, SQL Database, and Citrix License Server. Experienced knowledge of virtualization technologies such as VMware or Hyper-V Strong problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with cross-functional teams. Strong attention to detail and ability to work in a fast-paced, dynamic environment. Terraform basic syntax and GitLab CI/CD configuration, pipelines, jobs Cloud resources provisioning and configuration through CLI/API Understanding of how to do basic queries in logs tools for general questions Operating system (Linux) configuration, package management, startup and troubleshooting Block and object storage configuration Networking VPCs, proxies and CDNs Secondary skills required for the role. Bachelor's degree in computer science, engineering, or a related field. Proven experience as a Site Reliability Engineer or a similar role. Solid understanding of software development methodologies and DevOps principles. Experience with agile and iterative development processes. Certification in relevant technologies or frameworks is a plus (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator). Familiarity with continuous integration/continuous deployment (CI/CD) pipelines. Experience with source control systems such as Git or SVN. Knowledge of security best practices and experience implementing security measures in a production environment. Ability to work independently and handle multiple projects and priorities simultaneously. Strong analytical and problem-solving skills, with a focus on continuous improvement and automation. Role & Responsibilities of the Profile Design and implement highly available and scalable systems, ensuring the reliability and performance of the company's website or application. Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems. Monitor systems and applications, proactively identifying and resolving any performance bottlenecks or availability issues. Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance. Conduct post-incident analyses to identify root causes and implement preventive measures to avoid future incidents. Automate repetitive tasks and processes to improve efficiency and reduce manual intervention. Create and maintain documentation for system architecture, configuration, and troubleshooting procedures. Perform capacity planning and resource allocation to ensure optimal system performance and scalability. Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards. Stay up to date with industry best practices, new technologies, and emerging trends in site reliability engineering. Objectives of this role Run the production environment by monitoring availability and taking a holistic view of system health Build software and systems to manage platform infrastructure and applications Improve reliability, quality, and time-to-market of our suite of software solutions Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement Provide primary operational support and engineering for multiple large-scale distributed software applications

Location: Hyderabad Role Type: Full-time Experience: 2-6Years Role Overview Key Responsibilities: •Provide L2 application support for the trading platform accessed via C itrix Workspace, ensuring high availability and optimal performance. •Troubleshoot and resolve issues related to Citrix Workspace, backend databases, and the trading application environment. •Monitor application and database health, availability, and performance using relevant monitoring and alerting tools. •Support continuous improvement initiatives by recommending automation, alert tuning, and process enhancements aligned with Site Reliability Engineering principles. •Perform SQL query analysis and database troubleshooting to identify and fix data or performance issues. •Interrogate SQL Server databases for investigations using simple and complex SQL queries. •Investigation of user queries via log file and process interaction, e.g. order issues, flow breaks, booking issues and Pricing. •Collaborate closely with development, QA, and SRE t eams to diagnose and resolve complex incidents, bugs, and performance bottlenecks. •Interaction with Offshore teams and be able to communicate issues effectively and with clarity. Technical Skills: Operating Systems: Strong proficiency in Windows Server and Windows OS environments. Citrix Workspace: Installation, configuration, troubleshooting, and user session management. Databases: Proficient in SQL query writing, performance tuning, and troubleshooting on relational databases such as Oracle, SQL Server, or MySQL. Application Support: Incident management, problem diagnosis, root cause analysis, and resolution of enterprise application issues. Site Reliability Engineering (SRE) Practices: Monitoring, alerting, automation, incident response, and reliability improvements. Monitoring Tools: Application and infrastructure monitoring Tools. Scripting and Automation: Basic to intermediate knowledge of scripting languages such as PowerShell, Python. Version Control Systems: Familiarity with Git or similar tools for managing scripts or configuration files (optional but beneficial). Strong knowledge of Citrix Workspace troubleshooting. Proficient in SQL and database troubleshooting, with experience in relational databases such as Oracle, SQL Server, or MySQL. Experience providing L2 support for complex enterprise applications, preferably trading platforms or financial systems. Familiarity with Site Reliability Engineering (SRE) concepts, including monitoring, alerting, incident management, and automation. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹2,400,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Application Question(s): What is your Current CTC ? What is your Notice Period? Experience: Site Reliability Engineer : 2 years (Required) Operating systems: 2 years (Required) Oracle, SQL Server, or MySQL: 2 years (Required) PowerShell, Python.: 2 years (Required) L2 support for preferably trading platforms : 2 years (Required) Location: Hyderabad, Telangana (Required) Work Location: In person

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities: Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM’s ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Required Qualifications: 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role. Preferred Qualifications: Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com .

Automation Anywhere Developer Mandatory Skills and Qualifications Needed: Must have hands on RPA development Experience and well versed on both AA V11.x and AA 360 versions. To have working knowledge of at least One programming language and Coding best practices. Experienced in feasibility Study to check technical fitment of specific process steps to RPA automation. Must have hands on experience in Solution Design (SDD/TDD) involving Web/Mainframe(Terminal Emulator)/API/PDF/SAP/SF automations Awareness and Exp in Citrix/Java based/Web Service/REST API Automations Knowledge &Experience in IQ BOT/Document Automation/ WLM/Queue mgmt./multiboot Architecture/AARI Experienced in Preparing PDD, SDD, AOH, test scenarios, UAT and Perform code review. Must have knowledge on A360 Control room, bot deployment &Credential vault management. Must have Knowledge of Reusable components. Good knowledge on DB queries & DB Connectivity handling Mentor and groom junior team members/developers in overcoming technical roadblocks. Suggest mechanisms for best performance of RPA solution & knowledge of best practices and coding standards. Capable of Identifying technical exceptions and propose handling and debugging techniques. Experience on Debug Logs and Reporting features Must complete at least A360 Advanced certification (Masters certification preferred) Experience working with one or more automation tools – BP, UiPath, Power Automate, WF etc(preferred)

Years of Experience: 12+ years in IT Services, with at least 5 years in a leadership role Summary: Accops is seeking a dynamic and experienced Director – Professional Services to lead our Customer Project Delivery functions. This role is pivotal in ensuring the successful implementation of Accops solutions, optimizing service delivery processes, and driving customer satisfaction. The ideal candidate will be a strategic thinker with a strong technical background in Virtualization Technologies (Accops, Citrix, Omnissa, etc.) and Zero-Trust Cybersecurity (IAM, ZTNA, etc.), coupled with exceptional leadership and motivational skills. Technical Skills Required Mandatory: Proven experience in managing large-scale IT Service delivery and Project portfolios. Strong understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero-Trust Security frameworks (IAM, ZTNA, etc.). Exceptional leadership, team management and motivational skills. Excellent communication, stakeholder management and conflict resolution abilities. PMP, ITIL, or similar certifications are a plus. Preferred Attributes: Strategic mindset with a hands-on approach. Passion for mentoring and developing high-performing teams. Ability to thrive in a fast-paced, customer-centric environment. Soft Skills Required Strong communication skills (verbal and written) Team Manager Proactive Self-motivated Logical bent of mind (Analytical) Team player & quick learner Flexible/adaptable Multi-Tasking Excellent team player Role and Responsibilities: Delivery & Project Management: Oversee end-to-end delivery of professional services projects across multiple clients and geographies. Ensure timely, high-quality, and cost-effective project execution aligned with customer expectations and business goals. Implement and monitor KPIs to track project performance and delivery excellence. Team Leadership & Development: Lead, mentor and inspire a team of consultants, project managers, and technical experts. Foster a culture of accountability, continuous learning, and high performance. Identify skill gaps and implement training programs to enhance team capabilities. Customer Success & Relationship Management: Act as a senior escalation point for customer issues and ensure swift resolution. Build strong relationships with key customers and stakeholders to drive satisfaction and retention. Collaborate with Sales, Customer Success teams, Presales team, Development team and Product Management team. Process Optimization & Strategic Initiatives: Continuously evaluate and improve delivery methodologies, tools, and processes. Drive operational efficiency and scalability through automation and standardization. Align delivery strategies with organizational goals and customer needs. Coordinate with the customer and help design, configure and deploy Accops Solution suites based on the SoW. Change Management in SoW with the customer and product engineering team. Open to travel to the Client location. Founded in 2012, Accops is a leading provider of secure remote access and digital workspace solutions, enabling organizations to maintain control and governance while offering flexibility to work from any device. Accops offers a comprehensive Digital Workspace suite that includes Zero Trust-based Application Access Gateway, End-User Computing (EUC) Virtualization via VDI, robust Identity & Access Management (IAM) solutions such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO), and thin client hardware and software solutions. Accops addresses modern remote work challenges by delivering secure, instant access to business applications. Its solutions protect against network threats and unauthorized access, critical in today’s work-from-anywhere environment. Unlike traditional, multi-product approaches, Accops' pre-integrated suite reduces complexity and deployment time, ensuring faster and more agile implementation. Headquartered in Pune, Accops has become a significant player in the End-User Computing (EUC) virtualization domain, offering a one-stop solution for organizations seeking to deploy secure remote work infrastructures. Its products, including the Nano OS for secure containerization on BYOD devices, and extensive MFA and SSO capabilities, ensure robust data protection and strong identity management. Part of Jio Platforms Ltd, Accops continues to innovate and enhance digital workspace solutions with a focus on security, user experience, and operational efficiency. 𝘈𝘤𝘤𝘰𝘱𝘴 𝘪𝘴 𝘢𝘯 𝘦𝘲𝘶𝘢𝘭 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘺 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘳 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘤𝘶𝘭𝘵𝘶𝘳𝘦 𝘸𝘩𝘦𝘳𝘦 𝘢𝘭𝘭 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘳𝘦 𝘷𝘢𝘭𝘶𝘦𝘥, 𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘦𝘥 𝘢𝘯𝘥 𝘰𝘱𝘪𝘯𝘪𝘰𝘯𝘴 𝘤𝘰𝘶𝘯𝘵. 𝘞𝘦 𝘦𝘯𝘤𝘰𝘶𝘳𝘢𝘨𝘦 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘳𝘰𝘮 𝘢𝘭𝘭 𝘴𝘶𝘪𝘵𝘢𝘣𝘭𝘺 𝘲𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥𝘱𝘦𝘳𝘴𝘰𝘯𝘴 𝘪𝘳𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦 𝘰𝘧, 𝘣𝘶𝘵 𝘯𝘰𝘵 𝘭𝘪𝘮𝘪𝘵𝘦𝘥 𝘵𝘰, 𝘵𝘩𝘦𝘪𝘳 𝘨𝘦𝘯𝘥𝘦𝘳 𝘰𝘳 𝘨𝘦𝘯𝘦𝘵𝘪𝘤 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘴𝘦𝘹𝘶𝘢𝘭 𝘰𝘳𝘪𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘦𝘵𝘩𝘯𝘪𝘤𝘪𝘵, 𝘳𝘦𝘭𝘪𝘨𝘪𝘰𝘯, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘮𝘦𝘥𝘪𝘤𝘢𝘭 𝘤𝘢𝘳𝘦 𝘭𝘦𝘢𝘷𝘦 𝘳𝘦𝘲𝘶𝘪𝘳𝘦𝘮𝘦𝘯𝘵𝘴, 𝘱𝘰𝘭𝘪𝘵𝘪𝘤𝘢𝘭 𝘢𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘪𝘰𝘯, 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘪𝘵𝘩 𝘥𝘪𝘴𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴, 𝘤𝘰𝘭𝘰𝘳, 𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘰𝘳𝘪𝘨𝘪𝘯, 𝘷𝘦𝘵𝘦𝘳𝘢𝘯 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘦𝘵𝘤. 𝘞𝘦 𝘤𝘰𝘯𝘴𝘪𝘥𝘦𝘳 𝘢𝘭𝘭 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘣𝘢𝘴𝘦𝘥 𝘰𝘯 𝘮𝘦𝘳𝘪𝘵 𝘢𝘯𝘥 𝘴𝘶𝘪𝘵𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘵𝘩𝘦 𝘳𝘰𝘭𝘦.

Location: Hyderabad Role Type: Full-time Experience: 2-6Years Role Overview Key Responsibilities: •Provide L2 application support for the trading platform accessed via C itrix Workspace, ensuring high availability and optimal performance. •Troubleshoot and resolve issues related to Citrix Workspace, backend databases, and the trading application environment. •Monitor application and database health, availability, and performance using relevant monitoring and alerting tools. •Support continuous improvement initiatives by recommending automation, alert tuning, and process enhancements aligned with Site Reliability Engineering principles. •Perform SQL query analysis and database troubleshooting to identify and fix data or performance issues. •Interrogate SQL Server databases for investigations using simple and complex SQL queries. •Investigation of user queries via log file and process interaction, e.g. order issues, flow breaks, booking issues and Pricing. •Collaborate closely with development, QA, and SRE t eams to diagnose and resolve complex incidents, bugs, and performance bottlenecks. •Interaction with Offshore teams and be able to communicate issues effectively and with clarity. Technical Skills: Operating Systems: Strong proficiency in Windows Server and Windows OS environments. Citrix Workspace: Installation, configuration, troubleshooting, and user session management. Databases: Proficient in SQL query writing, performance tuning, and troubleshooting on relational databases such as Oracle, SQL Server, or MySQL. Application Support: Incident management, problem diagnosis, root cause analysis, and resolution of enterprise application issues. Site Reliability Engineering (SRE) Practices: Monitoring, alerting, automation, incident response, and reliability improvements. Monitoring Tools: Application and infrastructure monitoring Tools. Scripting and Automation: Basic to intermediate knowledge of scripting languages such as PowerShell, Python. Version Control Systems: Familiarity with Git or similar tools for managing scripts or configuration files (optional but beneficial). Strong knowledge of Citrix Workspace troubleshooting. Proficient in SQL and database troubleshooting, with experience in relational databases such as Oracle, SQL Server, or MySQL. Experience providing L2 support for complex enterprise applications, preferably trading platforms or financial systems. Familiarity with Site Reliability Engineering (SRE) concepts, including monitoring, alerting, incident management, and automation. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹2,400,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Application Question(s): What is your Current CTC ? What is your Notice Period? Experience: Site Reliability Engineer : 2 years (Required) Operating systems: 2 years (Required) Oracle, SQL Server, or MySQL: 2 years (Required) PowerShell, Python.: 2 years (Required) L2 support for preferably trading platforms : 2 years (Required) Location: Hyderabad, Telangana (Required) Work Location: In person

• Monitor and maintain Citrix infrastructure including Citrix Virtual Apps and Desktops (CVAD), Citrix StoreFront, Citrix Director, and Citrix Workspace. Experience with Citrix ADC (NetScaler), Profile management tools (UPM, FSLogix) • Troubleshoot and resolve issues related to: • User login and session performance • Application publishing • Profile management (e.g., Citrix UPM, FSLogix) • Perform routine maintenance tasks such as: • Updating Citrix policies • Managing machine catalogs and delivery groups • Monitoring server health and resource usage • Assist in patching and updating Citrix components. • Experience with windows server infrastructure (2016/2019/2022). • Troubleshoot issues related to Windows, Active Directory, DNS, DHCP, Group Policy. • Manage and optimize server performance, patching, and security configurations. • Automate administrative tasks using PowerShell and other scripting tools. • Perform system upgrades, migrations, and capacity planning. • Implement and manage high availability and disaster recovery solutions (e.g., clustering, DFS, backup). • Maintain documentation for system configurations, procedures, and troubleshooting. • Participate in audits, compliance checks, and DR testing. • Mentor L1/L2 support teams and lead technical initiatives. • Managing and Maintaining Citrix environments which includes tasks like configuring and monitoring Citrix systems, ensuring they meet high availability and disaster recovery requirements. • Troubleshooting and Problem-Solving skills for diagnosing and resolving complex technical issues within the virtualized environment. • Collaborating with cross-functional teams to ensure seamless integration of Citrix solutions within the broader IT landscape. • Maintain documentation for Citrix architecture, configurations, and procedures. • Participate in disaster recovery planning and testing. • Mentor L1/L2 Citrix & windows supports staff and provides technical guidance. • Provide close liaison with project teams to ensure the smooth transition of new applications, systems and initiatives into the production environment. • Review and recommend options to improve the effectiveness of the global Windows & Citrix infrastructure; research/plan/execute migration.

About the Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. About Client: Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines. Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries. Job Title : Service Desk Location : Pan India Experience: 5-7yrs Employment Type: Contract to hire Notice Period: Immediate joiners Job Description Job Description Service Desk L1 Engineer The ideal candidate must have hands on experience of resolving technical issues over the phone chat and emails Language Skill The resource must be a Mandarin Speaker L1.5 Technical Support Handling all the Inbound calls chat and emails in service desk Manage tickets that L1 engineers need assistance Handling Basic L1 queries from end users Correctly logging incidents and faults categorizing and prioritizing them in line with team procedures Diagnose and quickly resolve a wide range of Windows applications issues Good troubleshooting knowledge on internet and VPN issues When the restoration is beyond the scope of the support escalate the issueproblem to appropriate resolver group using IT Ticketing System Install upgrade support and troubleshoot for printers related computer hardware Knowledge of Citrix and VPN Email account administration ie account creation and management and distribution lists on Office 365 User account administration ie account creation and management and password resets on Active Directory Familiarize end users on basic software hardware and peripheral device operation and solve basic queries Take ownership and responsibility of queries issues and problems and document it in the ITSM Tool Basic knowledge of Networking Virtualization Mac OS Web Based and Installable applications Good understanding of computer systems mobile devices and other tech products Efficiently manage technical escalations Good knowledge on Incident Management Strong ability to quickly coordinate MIM tickets by engaging relevant resolver teams Provide OnCall support at times when required

Location: Hyderabad, Telangana Time type: Full time Job level: Senior Associate Job type: Regular Category: Technology Consulting ID: JR113661 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM’s ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Required qualifications 1-2 years of experience working on a technical helpdesk or IT related role or equivalent network administration role. Preferred qualifications Minimum of 2 years of experience in software and hardware troubleshooting on laptops, desktops, servers and network equipment Microsoft Certification (MCSE/MCSA) and Network+ Certification preferred but not required Bachelor's degree (BA/BS) from an accredited 4-year school is a plus Experience with Office 365 Administration and associated workloads including Email and SharePoint Fundamental understanding of TCP/IP Networking Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with Apple Hardware and MAC OS X Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Location: Hyderabad, Telangana Time type: Full time Job level: Associate Job type: Regular Category: Information Technology ID: JR113733 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM has an opportunity for a highly motivated Platform Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies. You will work alongside our top-notch IT professionals supporting RSM’s modern information technology infrastructure. You’ll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Outside of your team, you’ll collaborate with Enterprise Solutions Developers, IT Architecture Engineers, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes. You’ll be challenged to create innovative solutions to legacy and cloud compute as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members. Supports and helps orchestrate legacy, public, and private cloud infrastructure utilizing automation while maintaining established change management procedures. Support automation and acceleration of the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Achieve maximum system automation and integration through Infrastructure as Code (IaC), Web Services and scripting technologies and tools. Support development and employ continuous delivery system practices via cloud services and infrastructure. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud and on-premise infrastructure. Integrates closely with enterprise solution development teams on identifying, problem solving and resolving issues that impact software releases and service delivery. Supports development and implementation of technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders. Provides direct support of enterprise infrastructure including cloud and on-premises computing/data solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms. Orchestrates compute legacy environments. Configures and integrates custom and 3rd party applications and add-ons. Regular review of alerts, logs, and performance. Works with end-users, Microsoft Support, and other vendors in resolution of support issues as needed. Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Other duties as assigned. EDUCATION/CERTIFICATIONS Preferred: Bachelor's degree in Computer Science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree TECHNICAL SKILLS Microsoft Windows and Non-WinOS such as Linux Server administration – Required Troubleshooting of complex distributed environments - Required Management of Public Cloud and on premise Offerings (IaaS, SaaS, PaaS, VMware, O365, ADO) – Required Advanced Scripting Skills (PowerShell, Terraform and other IaC languages) - Preferred Ability to use/implement automation tools and IaC - Preferred Strong performance tuning experience- Preferred Microsoft Internet Information Server (IIS) and the basic operation of websites, application pools, IIS administration, ports, SSL certificates - Preferred Citrix VDI administration – Preferred 3rd Party Tools (Veeam, ServiceNow, WebEx, and MS SCOM) - Preferred. EXPERIENCE Strong knowledge of IT infrastructure, network and directory services required Experience in the following areas preferred: 1+ years’ Administering Directory Services for MS Windows 2012-2019 – Required 1+ Experience with Public Cloud Solutions (Azure//AWS/Google) – Required Managing/deploying secure certificates (SSL)- Required IaC Technologies (Ansible, ADO, Pipelines, Git, Terraform, YAML) – Required Managing infrastructure in a virtualized environment – Required Experience in Orchestration and containerization using Kubernetes - Required Identity Management SSO/MFA – Preferred Agile Methodology Experience – Preferred Experience with Site reliability engineering and ITIL framework – Preferred LEADERSHIP/SOFT SKILLS Experience in team collaboration – Required Excellent written and oral presentation skills – Preferred Exceptional analytical and process development skills - Preferred At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Location: Pune, India Model of Work: Hybrid/Remote Hours of Operation: 4AM CT to 1PM CT (2:30PM IST to 11:30PM IST) About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. Who We Are Looking For: Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Job Purpose: We are looking for a systems administrator with a background in the implementation and operational support of an Application Service Provider style environment. Our team's mission statement is to provide our customers with exceptional and reliable access to our products and services, acting as the conduit between the outside world (the Internet) and our data center infrastructure. As part of the team, you’ll be working with a variety of products from the likes of VMware, Windows, Pure Storage, plus a mix of technologies to help deliver our mission statement. What You Will Do: Infrastructure Monitoring: to monitor core infrastructure and systems, proactively addressing alerts, optimizing performance, and preventing outages. High Availability: Ensure a secure and highly available environment (99.9% uptime) for our customers using, monitoring, and optimization. 24x7 On-Call Rotation: Participate in a 24x7 on-call rotation and streamline incident response. Issue Resolution: Exercise independent judgment to analyze, troubleshoot, and resolve system issues, particularly within VMware environments and the underlying hardware infrastructure. Escalated Support: Assist with escalated system issues related to virtualized system infrastructure. System Documentation: Maintain, review, and continuously improve system documentation. IT Systems Point of Contact: Act as the primary point of contact for queries related to our IT systems, including VMware, SAN and Cisco UCS hardware And other duties as assigned What To Bring: Certifications: Preferred: VMware VCAP or Nice to Have: Cisco Data Center Certificates. VMware Expertise: Proven experience managing large VMware environments with 5000+ VMs, 250+ Hosts. Proficient in patching, deploying, and maintaining VMware environments, ensuring peak performance. Technical Skills: Experience with Cisco UCS Tech Stack and Dell Servers. Understanding of Storage Providers (HPE Nimble, Netapp, PURE), Storage Networking, including iSCSI and Fibre Channel. Hands-on experience with ticket management and troubleshooting. Proficiency with VMware ESX 8.0+ and the Microsoft Server ecosystem (2016-2019), including AD, DNS, DHCP, GPO, CA, DFSR, and other services. Experience in managing and responding to alerts using tools like SolarWinds, vSphere, PRTG or vRealize Operations. Nice To Have: Linux Experience Citrix Experience VMware vRealize / Aria Additional Details Hours of operation: 4AM CT to 1PM CT (2:30PM IST to 11:30PM IST) Remote Work: Position is open for remote work if candidate has the resources available to be productive at home. Visa Sponsorship: Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com. Quorum Diversity Statement :At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Location: Pune, India Model of Work: Hybrid/Remote Hours of Operation: 8:30AM CT to 5:30PM CT (7PM IST to 4AM IST) About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. Who We Are Looking For: Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. Job Purpose: We are looking for a systems administrator with a background in the implementation and operational support of an Application Service Provider style environment. Our team's mission statement is to provide our customers with exceptional and reliable access to our products and services, acting as the conduit between the outside world (the Internet) and our data center infrastructure. As part of the team, you’ll be working with a variety of products from the likes of VMware, Windows, Pure Storage, plus a mix of technologies to help deliver our mission statement. What You Will Do: Infrastructure Monitoring: to monitor core infrastructure and systems, proactively addressing alerts, optimizing performance, and preventing outages. High Availability: Ensure a secure and highly available environment (99.9% uptime) for our customers using, monitoring, and optimization. 24x7 On-Call Rotation: Participate in a 24x7 on-call rotation and streamline incident response. Issue Resolution: Exercise independent judgment to analyze, troubleshoot, and resolve system issues, particularly within VMware environments and the underlying hardware infrastructure. Escalated Support: Assist with escalated system issues related to virtualized system infrastructure. System Documentation: Maintain, review, and continuously improve system documentation. IT Systems Point of Contact: Act as the primary point of contact for queries related to our IT systems, including VMware, SAN and Cisco UCS hardware And other duties as assigned What To Bring: Certifications: Preferred: VMware VCAP or Nice to Have: Cisco Data Center Certificates. VMware Expertise: Proven experience managing large VMware environments with 5000+ VMs, 250+ Hosts. Proficient in patching, deploying, and maintaining VMware environments, ensuring peak performance. Technical Skills: Experience with Cisco UCS Tech Stack and Dell Servers. Understanding of Storage Providers (HPE Nimble, Netapp, PURE), Storage Networking, including iSCSI and Fibre Channel. Hands-on experience with ticket management and troubleshooting. Proficiency with VMware ESX 8.0+ and the Microsoft Server ecosystem (2016-2019), including AD, DNS, DHCP, GPO, CA, DFSR, and other services. Experience in managing and responding to alerts using tools like SolarWinds, vSphere, PRTG or vRealize Operations. Nice To Have: Linux Experience Citrix Experience VMware vRealize / Aria Additional Details Hours of operation: 8:30AM CT to 5:30PM CT (7PM IST to 4AM IST) Remote Work: Position is open for remote work if candidate has the resources available to be productive at home. Visa Sponsorship: Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com. Quorum Diversity Statement :At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Location : Gurugram Workmode : WFO Notice Period : Immediate up to 45 days We are seeking an experienced Cloud Engineer to manage, support, and enhance our cloud-based infrastructure and virtual environments. You will ensure system availability, performance, and security while working closely with global ICT teams and contributing to ongoing improvements and digital transformation. Key Skills Required Mandatory : VMware, vSAN, vSphere administration Windows Server (Wintel) systems Advanced troubleshooting in virtual environments Cloud & Infrastructure Microsoft Azure and Active Directory O365 platform Linux/Unix environments Server tools (SCCM, Citrix, Exchange, Terminal Services) Tools & Practices PowerShell scripting Incident management and ITIL framework Strong documentation and communication skills General High availability systems support Security best practices Experience in multi-region, enterprise environments Qualifications & Experience Bachelors degree in Information Technology or equivalent 45 years of experience in cloud infrastructure and system support Prior experience with complex IT environments and tools Key Responsibilities Provide 24/7 L2/L3 technical support for global cloud infrastructure Administer and maintain VMware, Wintel, and associated systems Monitor systems to ensure high availability and performance Troubleshoot hardware, software, and cloud infrastructure issues Implement and document network, security, and system standards Support cloud-based projects and deployments Train internal teams and share technical knowledge Maintain documentation and follow ITIL best practices Ensure compliance with licensing, data protection, and IT security policies (ref:hirist.tech)

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Application Virtualization Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services. The Application Virtualization Engineer(L2) may also contribute to / support on project work as and when required. What You'll Be Doing Job Description Desired Skills : Min 5 to 8 years of experience in managing and maintaining Citrix systems (Wem,MCS,PVS,AppLayering ,Cloud PaaS) Expertise on Citrix Cloud Expertise on VMWare Horizon View , VMWare Horizon Cloud , Azure VDI,Microsoft FSlogix Certification: CCA-V / CC-VAD-CC /CCP-V Job Description : Experience in administering and supporting Citrix systems (Wem,MCS,PVS,AppLayering ,Cloud PaaS) Experience in administering VMWare Horizon View , VMWare Horizon Cloud , Azure VDI,Microsoft FSlogix Daily maintenance and troubleshooting of the servers in Citrix Administration on Citrix PVS for server maintenance (ongoing task), upgrades (ongoing task), and image maintenance/updates/upgrades (ongoing task) Make architectural and operational recommendations applying updates to the Citrix environments Maintenance/monitoring/upgrading/troubleshooting Supports applications, hardware, operating systems and network infrastructure Configuration, deployment, proactive monitoring and maintenance of EPIC-related tasks Following vendor and Epic best practices for hardware and software configuration Drawing upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties Good technical knowledge depth on MS Operating System Good experience on VMWare Horizon 8.x Good Experience on Active Directory GPO related tasks Additional Job Description Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

0px> Who are we? In one sentence The role involves handling incidents and service requests from customers/end-users by following the standard methods and procedures of the unit. What will your job look like? Serve as the technical Expert for End User Computing issues (hardware, OS, desktop apps, VDI, mobility, O365 apps, and VPN). Act as a technical expert who can resolve complex service desk issues, working closely with engineering teams when needed. Provide expert troubleshooting for Windows, macOS, Office 365, VPN, Citrix/VDI, SCCM, and mobile device management (Intune/AirWatch). Maintain and enhance knowledge base articles , SOPs, and troubleshooting guides. Analyze incident and ticket trends to identify recurring issues and implement proactive solutions . Participate in root cause analysis for major incidents and contribute to problem management efforts. Ensure compliance with IT policies and security standards. All you need is... 5+ years of experience in IT Service Desk / EUC support roles. In-depth knowledge of: Windows 10/11, macOS support ( Expert level ) Microsoft 365 Suite (Outlook, Teams, OneDrive) Active Directory, Group Policies, DNS/DHCP basics SCCM/Intune/AirWatch or other MDM tools VPN and remote access tools (Cisco AnyConnect, F5, etc.) VDI technologies (Citrix, VMware Horizon) Imaging, patching, and software deployment( non-mandatory/but must have basic knowledge) Experience with ticketing tools like ServiceNow , etc. Strong documentation, communication, and interpersonal skills. ITIL Foundation certified (preferred). MCP/MD-102 or other EUC-related certifications (preferred). Why you will love this job: You will get to show off your fine-tuned skills for resolving issues and helping the end-user. You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development. You will have the opportunity to work in a multinational environment for the global market leader in its field.

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Citrix Admin . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Citrix Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

CISCO ACI Engineers- L2 & L3 - BULK HIRE - MAX 25LPA FOR L3, FOR L2-20 LPA Immediate JOINERS ONLY NO OF POSITIONS : 18 Pune, MUMBAI, BANGALORE, WFO L2/L3 engineers EXPERIENCE in cisco ACI, AAA server, palo alto and cisco firewall JANANI@AXYCUBE.IN Required Candidate profile Extensive experience with Cisco ACI servers & AAA proficiency in managing Cisco Next Gen and Palo Alto Firewalls. In-depth IN Citrix Load Balancers. Expertise in Cisco ACI, SDx, Cisco IOS & NXOS

About The Role Citrix is seeking a Lead Product Manager to drive the product roadmap and strategy for the Citrix Workspace app on mobile platforms (iOS and Android) and the user experience of Workspace when accessed via the web browser . These are strategic platforms used by millions of enterprise users globally—especially frontline workers, mobile professionals, and browser-based access users in hybrid work environments. As the product lead, you will own the experience for mobile and web access, ensuring that users receive a seamless, secure, and responsive interface—whether accessing Citrix Workspace from native apps or modern browsers. You will collaborate with engineering, UX, support, and field teams to deliver impactful features and drive alignment across Citrix Virtual Apps and Desktops (CVAD) and Citrix Cloud. Job Description/Responsibilities Own the roadmap and product strategy for Citrix Workspace app on iOS, Android, and the web access experience (UI/UX layer when accessed via browser). Ensure a consistent, modern, and intuitive experience across devices and access methods, aligned with Citrix design standards and user workflows. Partner with key platform vendors like Apple and work with Android device vendors to leverage OS/browser innovations—such as passkeys, biometric auth, app switching, split-screen. Collaborate with engineering, Product design, and QA teams to define feature requirements, manage prioritization, and ensure timely, high-quality releases. Work closely with support, sales engineering, and customer success teams to drive adoption and incorporate user feedback into product improvements. Define and track success metrics based on telemetry, customer usage patterns, and support data. Engage in continuous competitive analysis to benchmark Workspace mobile/web experience against industry trends and emerging use cases. Align closely with Citrix CVAD and DaaS teams to ensure optimal session performance, protocol compatibility, and secure contextual access. Qualifications & Experience 8+ years of experience in Product Management or equivalent roles within enterprise mobility, digital workspace, or end-user computing domains. Bachelor's degree required (Engineering preferred); Master’s or MBA is a plus. Strong understanding of Enterprise application Preferable to understand apps on iOS and Android platforms Experience designing or managing web-based user experiences for enterprise applications, especially access portals, launchers, or embedded browser flows. Familiarity with Desktop virtualizations, Virtual Machines,etc Strong collaboration and stakeholder management skills across global, cross-functional teams. Analytical mindset and experience using data and telemetry to drive product decisions. Preferred Skills Experience launching mobile apps across public app stores and enterprise-managed environments. Familiarity with end to end workflows of Enterprise applications on mobile and browser platforms. Understanding of mobile-first design principles, browser compatibility models, and embedded app experiences (e.g., browser-based Workspace portal access). Previous experience collaborating with Apple, Google on platform-aligned feature development. Why Join Us? Lead the evolution of Citrix’s mobile and web access experiences—key pillars of the hybrid workspace. Shape how millions of users securely access their work apps and desktops across any device or browser. Work at the intersection of enterprise mobility, browser-based computing, and user-centric design. Be part of a high-impact product team driving innovation across industries and user personas. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance.

Req ID: 326519 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Windows Engineering - Systems Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Responsibilities Work with a global team of highly motivated platform engineers and software developers Participate in full platform product lifecycle for windows based solutions: analysis, technical design, testing, release, and support. Evaluate and test commercial solutions to help drive "Buy vs. Build" decisions Engineer and maintain automated Windows builds to support desktop on virtualized and cloud environments Execute performance testing of new desktop and server builds on various virtual and physical platforms Basic Qualifications In-depth knowledge in Windows OS internals including Group Policies, Windows Defender, Windows Networking stack, OS build engineering and deployment Experience engineering, managing and supporting environments involving VDI (Citrix, RDS), and Microsoft Desktop and Server platforms (Windows 10, Win11, Server 2016+) Experience in automation, anomaly detection and predictive analysis Experience with Windows Systems Management and Patch management Technologies (SCCM, MECM, Group Policy and WSUS) Extensive experience with one or more scripting technologies: PowerShell, VBS, SQL, Windows Batch Experience with Windows build engineering, particularly experience with SCCM and MDT Experience in supporting secure infrastructure solutions involving DMZ Environment Preferred Qualifications Enterprise-level Financial Services experience is preferred Team player who is able to work in a fast paced, environment Strong verbal and written communication skills Strong analytical and problem solving skills Experience with public cloud environments (AWS Certified Solutions Architect or equivalent) Strong communication skill and able to work with remote counterparts internally and manage external vendors Familiar with Linux, Middleware, Networks, Storage, Email, Mobile Applications, Voice/Video/Multimedia Systems and Market Data Systems About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Req ID: 327041 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Cloud VDI and Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Key Responsibilities: – Cloud VDI Support – Proactively monitor VDI performance, capacity, and availability – Respond to alerts, incidents, and service requests within defined SLAs – Triage and resolve technical issues, escalating as needed – Diagnose and resolve VDI-related issues (e.g., login failures, session disconnects, slow performance) – Perform root cause analysis to identify long-term solutions – Work closely with vendors and internal teams to escalate complex issues – Execute routine maintenance tasks such as software updates, system patching, and version upgrades – Maintain and optimize virtualization solutions (e.g., Citrix, VMware Horizon, Microsoft Remote Desktop) – Document technical procedures, troubleshooting steps, and solutions in a knowledge base – Produce regular status reports and incident summaries for management and stakeholders – Collaborate in creating and maintaining technical documentation for infrastructure changes – Partner with various teams (Network, Storage, Security) to ensure system reliability and security compliance – Provide clear communication to stakeholders about system changes, incidents, and resolutions – Assist in planning for capacity, scalability, and enhancements to meet business requirements Qualifications and Skills: – Bachelor’s degree in Computer Science, Information Technology, or a related field preferred – 7+ years of experience in an IT support role, with at least 5–7 years of experience in VDI administration or support – Hands-on experience with Cloud VDI, Microsoft Remote Desktop Services – Strong grasp of virtualization technologies (e.g., VMware vSphere, Microsoft Hyper-V) – Familiarity with network, storage, and server hardware concepts that affect VDI performance – Excellent troubleshooting abilities and a methodical approach to problem-solving – Strong communication skills to interact with technical and non-technical stakeholders – Ability to work effectively under pressure in a fast-paced, 24x7 support environment – Customer-oriented mindset with a commitment to delivering high-quality service Additional Requirements: – Willingness to work in rotating shifts or on-call schedules, including nights, weekends, and holidays – Ability to obtain and maintain relevant certifications (e.g., Citrix Certified Associate – Virtualization, VMware Certified Professional) is a plus About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .