1384 Citrix Jobs - Page 30

Summary : The Team Manager position is responsible for leading the employees on the Service Desk team in support of Client engagements. The Team Manager is responsible for supervising employees and ensuring employees follow processes and procedures, as well as maintaining employee morale and providing a framework for employee progress and success. Essential Functions : Responsible for achieving or exceeding monthly account-service level agreements (SLAs). Works with Operations Leadership to identify gaps and specific actions. Ensures all team members are aware of gaps and are working to overcome barriers and demonstrate effective management of improvement actions. Ensures chargeability reporting completed weekly. Approves and monitors employee timecard, schedule adherence, and attendance according to Bell Techlogix policy. Responsible for conducting regular coaching sessions and for retention of team members. Maintains acceptable conduct according to all Bell Techlogix policies and procedures. Maintains organizational effectiveness and efficiency by supporting, implementing, and communicating strategic plans. Monitors interaction volume and trends and takes appropriate action, requesting staffing adjustments when necessary to Operations Management. Understands and works within SLA’s and KPIs to fulfill Company’s obligations. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job performance; motivating, coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Assists in QA Review process implementation and notifies senior management of issues with maintaining QA program. Drives improvement and accountability for team based on QA and customer satisfaction feedback. Maintains a strong working relationship with clients and coworkers. Acts as point of contact for client inquiries and escalations. Works in an “on call” capacity as needed. Functions as Major Incident Manager as needed. Other duties as assigned. Required Experience, Education and Knowledge : Must be a college Graduate. Industry certifications preferred. Must be proficient in Microsoft Office and working in different operating systems. 2-3 years relevant helpdesk experience, IT and or desktop support experience. Minimum of one-year supervisory experience. Minimum 2 years customer service experience. Experience with ITIL best practices. ITIL Foundations certification preferred. Preferred Experience Certifications : 12 months technical support experience. CompTIA A+ Network+ HDI MSCE or Industry Equivalent Experience in troubleshooting internet browsers, smart phones & tablets a plus. Knowledge or exposure to the following: Windows OS, MAC OS, NICE CXOne, Beyond Trust, Microsoft Teams, Microsoft Office tools, TeamViewer, ServiceNow, SAP, Citrix, RDS Farms, IOS, and Intune. Ability & Skills : Ability to verbalize information and ideas in order for others will understand. Ability to identify and understand the speech of another person. Ability to use computers and computer systems (including hardware and software) to install programs, set up functions, enter data, or process information. Ability to multitask and complete tasks effectively. Excellent verbal and written communication skills. Ability to mentor and help in the professional growth of others. Highly developed interpersonal skills. Strong problem solving, conflict resolution, and customer service skills. Ability to work independently and maintain professional working relationships with coworkers. Ability to obtain information from all relevant sources and use information to identify solutions. Conditions of Employment Ability to lead and direct a group of employees. Must successfully pass pre-employment (post offer) background check and drug screen. Must be able to pass a skills assessment.

Overview PM Group is a leading International engineering, architecture, project and construction management firm. With a network of offices in Europe, Asia and the US and a multi-discipline team of 3,800 people, we deliver complex, capital projects in the life sciences, food and beverages, mission critical/ICT, advanced manufacturing, energy and environmental sectors. We are currently recruiting II Help Desk Associate / Analyst at our Bangalore office. Responsibilities ESSENTIAL JOB FUNCTIONS : Helpdesk support Analyst will provide technical and troubleshooting assistance remotely, related to computer hardware and software, Mobile devices and other tech tools and products. Candidate who good in English communication and be able to translate their technical knowledge into actionable direction. Should be able to support end user and use remote administration tool. Create a positive customer support experience and build strong relationships thru deep problem understanding Ensuring timely resolution or escalation, communicating promptly on progress and handing customers with a professional attitude Identify research and resolves incidents and requests regarding use of application software or hardware. Logs and tracks incidents and requests from identification through resolution. Follows up with other support staff involved in resolution to ensure incidents are resolved, requests are filled and the customer communication is complete. Documents resolutions and updates self-help and staff knowledge bases. Works with members of the desktop/network teams and other workgroups within the organization on projects and initiatives as needed. Ability to manage Active Directory users, groups, and computer accounts. Ability to perform desktop and laptop builds and rebuild from OS, networking and application installations. Strong commitment to end user support. Qualifications Demonstrates ability and desire to learn corporate, division and location-specific applications, technology, and terminology Proven ability to learn support processes and techniques Prior experience supporting users in use of application software in a friendly and professional manner Competency in MS Office Suite Strong problem-solving skills Must be able to function in a team atmosphere Must be dependable and have ability to adapt to a continuously changing environment Strong interpersonal, oral and written communication skills Desired Education And/or Experience 3 to 6 years’ work experience Technical degree Hands on experience and knowledge of the following: MS Office Suite, Office 365 Windows Operating systems Basic: Citrix and VDI concepts (Basic) Basic networking knowledge and protocols (IP addressing, DNS, DHCP) IE, Firefox and Chrome Remote access - VPN (Basic) Install and support of PC hardware and peripherals Basic - Smartphones and hand held tablets Interpreting logging scripts (cmd, vbs, kix PowerShell) Active Directory.(User creation) Why PM Group? As an employee-owned company, we are inclusive, committed and driven. Corporate Responsibility and Sustainability are the heart of our new 2025 business strategy. Inclusion and Diversity are core to our culture and values. Wherever we work, we commit to a culture of mutual respect and belonging by building a truly inclusive workplace rich in diverse people, talents.

Skill : Network Security Experience: 5 to 9 Years Location: Bangalore Job Description: Candidate should have hands on experience in any one or multiple Firewall ( Cisco / CheckPoint/ PaloAlto/Juniper/Fortigate or others ) - Candidate should have hands on experience in F5/ Citrix Netscaler or Other Load Balancer - Strong Concept and troubleshoot abilities on Access Rule , NAT , Various VPN Concept ( S2S, RA etc) , Threat Prevention , IPS and Inspections ,F/w HA etc - Strong Concept and troubleshoot abilities on Pool, SNAT, Various Load Balancing algorithm and its used cases , SSL Offloading etc - Knowledge on Upgrade and replacement of F/w and LoadBalancers on respective technologies - HandsOn Network Proxy device like (BlueCoat /Mcafee/ Umbrella ) will be an added advantage - CCNA/CCSA/PCSNA and relevant or Higher N/w certification is desirable - Must be flexible in Shifts

Skill : Citrix Admin EXperience: 8 to 12 Years Location: Hyderabad ,Chennai JD: Experience on Windows servers 2016, Citrix XenApp & XenDesktop, VMWare and VDI. Strong understanding of Infrastructure management concepts. Knowledge on Incident Management, Service Request Management, Problem Management, Change Request Management. Hands on experience on related tools like Netscalar, Store front, (Citrix director) EdgeSight, Citrix receiver etc. Excellent Troubleshooting Skills Automation for Server maintenance (PowerShell scripting) Experience in Datacenter Operations. Excellent communication skills Service monitoring and SLA management Establishing and maintaining process documents and run books Exposure to HP/Dell server hardware and remote management capabilities. Understanding of basic Linux, Network and Storage concepts. Experience in Incident, Asset, Problem, Configuration and Change Management (ITIL)

202504009 Mumbai, Maharashtra, India Bevorzugt Description Daily Activities: Accept Inbound Calls/Chat/Self Service tickets according to agreed Service Level Target (SLT). Record and process tickets following agreed process and procedures including but are not limited to:  Identify/Classify/Evaluate incident types, priority, and service interruptions  Records incidents by symptom and resolution  Perform customer call backs as required  Closing Incidents/Request with confirmation from customers Using problem-solving and people skills to ensure swift resolutions to technical issues. Triage, diagnose and perform basic troubleshooting on computer error messages and failures and resolve or make recommendations for resolution of Incidents and Request. Utilize all technical tools/resources like remote management software to provide resolution in one call whenever possible. Address user concerns regarding hardware, software, and networking Account administration: new user requests, leaver requests, password requests etc., Timely ticket routing to next team when first attempt to resolution failed and follows defined exceptions. Coordinates with L2/other support team when applicable. Handles Special Projects as applicable and process Software Installation Request Escalate issues to next level support if needed Business Value: Consistent and quality service delivery of end user support and request fulfillment Efficiency and cost savings. Service Desk can resolve those minor issues themselves, giving more bandwidth for next level of support to deal with the more complicated ones. Driver of great customer experience. Ability to quickly adapt to business requirements and provide effective and efficient solutions. The Role Please enter the responsibilities of the role  Perform customer support to client via telephone, chat, self-service tickets etc…  Resolving the issues through phone, chat and self-service communication channels  User Account management such as password resets, account unlock, assigning permissions, for reported incidents and requests.  Provide connectivity support for home users which includes network routers, Citrix, Virtual Technologies, MFA and VPN  Providing support for Microsoft Office 365, Windows, Chrome device, printer, mobile etc.,  Help resolve software and technical questions for the customer efficiently and effectively  Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.  Effectively manage length of calls, handle time, and after call work.  Manage customer expectations regarding estimated response times for issue resolution.  Achieve target SLAs like response and resolution times by partnering within L1, L2 and L3 Support organizations  Identifying potential major incidents and problems and highlighting them to management.  Escalating incidents that cannot be resolved, to the next level of support in line with service level agreements (SLAs).  Demonstrate effective soft skills, active listening skills and ability to empathize with customer’s situation  Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team to promote a 5-star customer service.  Promote teamwork and Service Desk success. The Requirements Please enter the minimum criteria, skills, education, licenses etc. required to do this job At least two years' experience in an IT performance analysis and end-user support role. Associate's or bachelor's degree in computer science, information systems, or similar is a plus. ITIL Foundation, IELTS, TOEFL Certification is an advantage. In-depth and current knowledge of computer programs, hardware, and business applications. Basic knowledge of Windows, MS Office 365, MFA, VPN, Citrix, Azure, Active Directory and Exchange Server related tools is a must/ Proficiency in Service Now ticketing tool or other task management software. Skilled in balancing technical knowledge with customer service skills. Analytical and problem-solving skills. Collaboration, communication, and interpersonal skills. Excellent organizational and time management skills. Qualifications

Location Chennai, Tamil Nadu, India Job ID R-229719 Date posted 23/06/2025 Job Title: Analyst - Analyst - Labware LIMS GCL - C3 Introduction to role: Are you ready to disrupt an industry and change lives? As Labware LIMS Analyst , you'll play a pivotal role in transforming our ability to develop life-changing medicines. Join us at a crucial stage of our journey in becoming a digital and data-led enterprise. You'll be empowered to perform at your peak, combining innovative science with leading digital technology platforms and data. With a passion for impacting lives through data, analytics, AI, machine learning, and more, you'll be part of a team that drives cross-company change to disrupt the entire industry. Accountabilities: The main responsibilities of the role are to: Ensure optimum performance and stability of Labware LIMS system as part of Laboratory Quality Systems for AstraZeneca Operations, including providing workarounds and identifying areas for improvement or solutions to permanently address the issue. Provide 2nd/3rd line support (technical queries, bug fixes, and small enhancements relating to application and platform), aligning with AstraZeneca standards, and change control procedures. Take ownership of issues from delivery or issue resolution or escalation, as appropriate. Support development activities by helping in code build and deployment, tool configuration management and administration, application environment setup, and change and release management. Demonstrated ability to apply technical knowledge to multiple systems and support multiple business groups. Develop specialist knowledge in relevant systems, documenting and sharing that knowledge, as required, with global teams. Liaise with multiple stake holders including users, infrastructure/middleware teams, 3rd party software vendors for resolving issues and potential process improvements. Train, guide, and mentor new hires in the team. Essential Skills/Experience: 3-5 years of experience in application support and maintenance (L2/L3 support) +3 years of experience working with LabWare LIMS V8. Strong Knowledge of the LIMS Basic programming language. Experience in Windows/UNIX application environment and understanding of client-server / distributed computing concepts. Experience in IT Service Management & Solution Delivery (Scrum/DevOps exp. preferred) Basic understanding of session virtualization concepts, and exposure to Citrix working environments. Strong knowledge of Incident, Problem, Change, and Release management processes. Demonstrated ability to apply technical knowledge to multiple systems and support multiple business groups. Development and fix experience with MS SQL Server. Development and fix experience with Oracle 12c or higher version. Good understanding of Microsoft IIS/Web Services (IIS 6.0, IIS 5.0) 1-2 years of experience managing projects following agile methodologies (SCRUM) Basic knowledge in DevOps. Desirable Skills/Experience: Familiarity with life sciences (Pharma) domain concepts, workflow, and terminology Good knowledge of regulatory requirements including GMP and GxP. Exposure to system validation in the GxP systems. Experience working in global work teams. Experience in setting up and managing application environments. The mindset to support business-critical applications. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. AstraZeneca is where innovation meets impact! Our diverse team works inclusively across international boundaries to lead change. We couple technology with an inclusive mindset to develop a leading ecosystem. Here, you can explore new solutions holistically, building partnerships inside and out. We drive simplicity and efficiencies that make a real difference. With investment behind us, there's no slowing us down. The variety of work we do is incredible—always different and interesting. Join us to work on cutting-edge technologies and feed your passion for data, analytics, AI, machine learning, and more. Ready to make a meaningful impact? Apply now to join our dynamic team! Date Posted 24-Jun-2025 Closing Date 13-Jul-2025 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. ]]>

Role**: Performance Engineer Required Technical Skill Set: Telecom – Performance Engineer Desired Experience Range: 05 - 10 yrs Notice Period: Immediate to 90Days only Location of Requirement: Chennai We are currently planning to do a Virtual Interview Job Description: Must have or be 7-10 Years of experience in Performance testing 5+ years of experience in using Apache JMeter performance testing tool. Strong ability to design and develop performance test scripts, using JMeter (mandatory), LoadRunner (mandatory)and other tools. Hands on experience in script migration from LRE to JMeter Handson experience in developing framework and integrating Jmeter with other open source tools to simulate the load from the web tier and capture the E2E page response time and other performance metrics. Design, develop, and execute various kinds of performance tests for diverse applications and systems. In-depth knowledge in using the performance monitoring tools like Splunk, Newrelic, Perfmon, AppDynamics, etc, with the ability to analyse, interpret test results and identify bottlenecks. Excellent analytical skills and experience in troubleshooting performance issues across tiers (e.g., application, database, network). Strong communication skills, with the ability to document & present the test results / findings to technical and non-technical stakeholders. Should have academic qualifications in Information Technology, Computer Science, or related fields, with strong coding skills in any of the programming language (Java, groovy, C, C++, Python , etc.) Expert in testing following performance testing protocols using JMeter or JMeter integration with other open source testing tools: Siebel-Web, Oracle NCA, Web (HTTP/HTTPS), Webservices, Truclient, JMS Queue, Citrix, M2M, Different types of Network Traffic generation, Batch Jobs, and Database Query Execution Expert in Unix commands, Shell scripting, and SQL Experience in Telecom domain. Experience in performance testing Oracle Products - Siebel CRM, Fusion, ERP, and BRM Developing reusable assets and value add for the performance testing team Good to have Skills Experience in High Availability and Disaster Recovery Testing Experience in any one of the automation tools like Selenium java /Python, UFT, etc Experience in any of the CI/CD tools like Jenkins, CircleCI, etc Experience in version control tools like Git, etc Experience in other open-source performance testing tools Role & Responsibilities Would be responsible for the creation and maintenance of performance test plans. Understand the system architecture from a performance testing perspective. Provide Performance Testing expertise to the various projects. Review and prioritize all problems found during testing and relay them to Developers promptly. Will be responsible for the execution of performance test scripts. Ability to perform analysis of testing results and triage issues found. Develop the performance test artifacts. Performing proof of concept with various licensed and open-source tools, suggesting suitable performance testing and monitoring tools Working with team members as well as individual contributors based on the project requirements. Training the freshers or team members and deliver the project on time.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Key Responsibilities: a) Maintain software publisher licensing information for the assigned publishers (i.e., both entitlements and deployments) b) Analyze software licensing agreements, create entitlements summary, and summarize use right information from software agreements. c) Importing licenses and agreements into the SAM tool (SNOW SLM/ SAM Pro, Flexera/Others). d) Update software entitlement and agreement information into the SAM tool. e) Maintain accurate records of software licenses and related assets, ensuring compliance with licensing agreements and regulations. f) Develop and implement software license management policies and procedures, ensuring adherence to industry best practices and standards. g) Maintain software installation records in SAM tool and perform product normalization. h) Perform license reconciliation in SAM tool. i) Work with internal stakeholders to ensure deployment of software applications are compliant and if not, work with the stakeholders to remediate non-compliance. j) Respond to customer queries on software licensing. k) Create customized reports and recommendations to report on SAM function activities. l) Identify cost savings and license re-harvesting opportunities. m) Drive periodic or ad-hoc stakeholder and project meetings. Technical Experience: Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica) Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM Good understanding of publisher contracts, license metrics and product use rights Experience in creation of entitlements, license overview report and contracts. Experience in handling software license requests and performing technical validation Professional Attributes: Excellent communication skills Expert knowledge in MS Office applications (Excel & PowerPoint) Ability to work in a team environment. Must have Skills: Software licensing & Software Asset Management Tools Good to Have Skills: Analytical and Communication Skills Educational Qualification: 15 years of full-time education

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XDR support team, you will serve our customer base by providing technical support, by answering incoming support inquiries, and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Your Impact Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone or remote sessions Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) to implement the fix Provide timely feedback on the development process on customer-reported product problems Document actions to effectively communicate information internally and to customers Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications Your Experience BE/B.Tech engineering, equivalent technical degree or equivalent military experience required 5 to 10 years of relevant experience with strong communication and customer service skills Required experience with Windows OS, Linux OS and macOS based applications (Installation, troubleshooting, Debugging) Endpoint security technologies experience (XDR, SOAR, SIEM, etc.) Experience understanding malware, exploits, operating system structure, and behavior Experience with Android OS based applications (Installation, troubleshooting, Debugging) Strong experience with MS environment (SCCM, GPO, AD, MSSQL, IIS) Experience with EndPoint security software is a plus (Antivirus, DLP, IPS, NAC) Knowledge of SIEM, vulnerability management tools, and firewalls Good To Have Skills Experience with bash scripting OR Python is a plus Strong ability to independently troubleshoot, reproduce issues and identify possible workarounds in broad, complex, and unique environments with mixed applications and protocols required Knowledge of Cloud infrastructure is a plus Knowledge of VDI (VMWare Horizon, Citrix XenApp, and XenDesktop) is a plus Additional Information The Team Our Global Customer Support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Covid-19 Vaccination Information for Palo Alto Networks Jobs Vaccine requirements and disclosure obligations vary by country. Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if: The job requires accessing a company worksite The job requires in-person customer contact and the customer has implemented such requirements You choose to access a Palo Alto Networks worksite If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM has an opportunity for a highly motivated Platform Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies. You will work alongside our top-notch IT professionals supporting RSM’s modern information technology infrastructure. You’ll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Outside of your team, you’ll collaborate with Enterprise Solutions Developers, IT Architecture Engineers, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes. You’ll be challenged to create innovative solutions to legacy and cloud compute as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members. Supports and helps orchestrate legacy, public, and private cloud infrastructure utilizing automation while maintaining established change management procedures. Support automation and acceleration of the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Achieve maximum system automation and integration through Infrastructure as Code (IaC), Web Services and scripting technologies and tools. Support development and employ continuous delivery system practices via cloud services and infrastructure. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud and on-premise infrastructure. Integrates closely with enterprise solution development teams on identifying, problem solving and resolving issues that impact software releases and service delivery. Supports development and implementation of technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders. Provides direct support of enterprise infrastructure including cloud and on-premises computing/data solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms. Orchestrates compute legacy environments. Configures and integrates custom and 3rd party applications and add-ons. Regular review of alerts, logs, and performance. Works with end-users, Microsoft Support, and other vendors in resolution of support issues as needed. Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Other duties as assigned. EDUCATION/CERTIFICATIONS Preferred: Bachelor's degree in Computer Science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree TECHNICAL SKILLS Microsoft Windows and Non-WinOS such as Linux Server administration – Required Troubleshooting of complex distributed environments - Required Management of Public Cloud and on premise Offerings (IaaS, SaaS, PaaS, VMware, O365, ADO) – Required Advanced Scripting Skills (PowerShell, Terraform and other IaC languages) - Preferred Ability to use/implement automation tools and IaC - Preferred Strong performance tuning experience- Preferred Microsoft Internet Information Server (IIS) and the basic operation of websites, application pools, IIS administration, ports, SSL certificates - Preferred Citrix VDI administration – Preferred 3rd Party Tools (Veeam, ServiceNow, WebEx, and MS SCOM) - Preferred. EXPERIENCE Strong knowledge of IT infrastructure, network and directory services required Experience in the following areas preferred: 1+ years’ Administering Directory Services for MS Windows 2012-2019 – Required 1+ Experience with Public Cloud Solutions (Azure//AWS/Google) – Required Managing/deploying secure certificates (SSL)- Required IaC Technologies (Ansible, ADO, Pipelines, Git, Terraform, YAML) – Required Managing infrastructure in a virtualized environment – Required Experience in Orchestration and containerization using Kubernetes - Required Identity Management SSO/MFA – Preferred Agile Methodology Experience – Preferred Experience with Site reliability engineering and ITIL framework – Preferred LEADERSHIP/SOFT SKILLS Experience in team collaboration – Required Excellent written and oral presentation skills – Preferred Exceptional analytical and process development skills - Preferred At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com .

Title: Analyst Robotic Process Automation (RPA) - Deloitte Support Services India Private Limited Role: We are seeking a skilled RPA Developer to join our dynamic RPA team. The ideal candidate will be responsible for supporting the design, development, and implementation of Robotic Process Automation (RPA) solutions while ensuring the underlying infrastructure supports these solutions effectively. This role requires a blend of technical expertise in UiPath RPA tool and a good understanding of IT infrastructure. Work you will do. Assist in creating, improving, maintaining, and implementing RPA Solutions. Support the RPA handover process. Contribute to RPA BAU, including updating UiPath RPA standards and consistency. Work with business and technology teams to analyse and assess automation feasibility. Configure automation processes as per PDD/SDD. Provide technical support and troubleshooting assistance to end users and other team members. Develop code to meet the defined design/solution approach. Ensure quality of coded components by performing end-to-end unit testing. Be self-driven & can collaborate actively with others in a cross-functional team. Support and drive change management of existing processes as per new requirements using a structured change control process. Operate the robots in day-to-day work. Key Skills 2+ years of professional services experience particularly in automation/integration projects. Knowledge of RPA tools especially UiPath Studio/Orchestrator and Power Automate . Experience capturing and understanding the business process requirements and using the relevant tools (Promapp, Excel, Visio, UML, other). Familiarity with cloud platforms (e.g., AWS, Azure) and virtualization technologies. Microsoft Technology (Windows, Edge Browser, SQL Server, Web Services). Added advantage to have Hands-on experience in APIs, Macro, HTML etc. Experience in Web, Desktop, Citrix, Excel, PDF, Image and SAP based automation. Knowledge on version control and configuration management tools such as TFS/DevOps. Independent and ability to work with minimal supervision. Experience & Qualifications BE/B.Tech/MCA Degree or relevant technical certifications With Overall 2+ years of IT experience. Certification in RPA tools (e.g., UiPath Certified Professional). Experience with DevOps practices and tools. Work location: Hyderabad Shift timings: 11 AM to 8 PM The team Our Technology team provides exceptional client service and works to build long-term, mutually beneficial relationships. Our team members focus on what’s possible and guide clients to opportunities while considering their business culture, organizational structure, resources, and capabilities. How you will grow At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305310

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities: a) Maintain software publisher licensing information for the assigned publishers (i.e., both entitlements and deployments) b) Analyze software licensing agreements, create entitlements summary, and summarize use right information from software agreements. c) Importing licenses and agreements into the SAM tool (SNOW SLM/ SAM Pro, Flexera/Others). d) Update software entitlement and agreement information into the SAM tool. e) Maintain accurate records of software licenses and related assets, ensuring compliance with licensing agreements and regulations. f) Develop and implement software license management policies and procedures, ensuring adherence to industry best practices and standards. g) Maintain software installation records in SAM tool and perform product normalization. h) Perform license reconciliation in SAM tool. i) Work with internal stakeholders to ensure deployment of software applications are compliant and if not, work with the stakeholders to remediate non-compliance. j) Respond to customer queries on software licensing. k) Create customized reports and recommendations to report on SAM function activities. l) Identify cost savings and license re-harvesting opportunities. m) Drive periodic or ad-hoc stakeholder and project meetings. Technical Experience: • Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica) • Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM • Good understanding of publisher contracts, license metrics and product use rights • Experience in creation of entitlements, license overview report and contracts. • Experience in handling software license requests and performing technical validation Professional Attributes: • Excellent communication skills • Expert knowledge in MS Office applications (Excel & PowerPoint) • Ability to work in a team environment. • Must have Skills: Software licensing & Software Asset Management Tools • Good to Have Skills: Analytical and Communication Skills Educational Qualification: • 15 years of full-time education 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities: a) Maintain software publisher licensing information for the assigned publishers (i.e., both entitlements and deployments) b) Analyze software licensing agreements, create entitlements summary, and summarize use right information from software agreements. c) Importing licenses and agreements into the SAM tool (SNOW SLM/ SAM Pro, Flexera/Others). d) Update software entitlement and agreement information into the SAM tool. e) Maintain accurate records of software licenses and related assets, ensuring compliance with licensing agreements and regulations. f) Develop and implement software license management policies and procedures, ensuring adherence to industry best practices and standards. g) Maintain software installation records in SAM tool and perform product normalization. h) Perform license reconciliation in SAM tool. i) Work with internal stakeholders to ensure deployment of software applications are compliant and if not, work with the stakeholders to remediate non-compliance. j) Respond to customer queries on software licensing. k) Create customized reports and recommendations to report on SAM function activities. l) Identify cost savings and license re-harvesting opportunities. m) Drive periodic or ad-hoc stakeholder and project meetings. Technical Experience: • Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica) • Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM • Good understanding of publisher contracts, license metrics and product use rights • Experience in creation of entitlements, license overview report and contracts. • Experience in handling software license requests and performing technical validation Professional Attributes: • Excellent communication skills • Expert knowledge in MS Office applications (Excel & PowerPoint) • Ability to work in a team environment. • Must have Skills: Software licensing & Software Asset Management Tools • Good to Have Skills: Analytical and Communication Skills Educational Qualification: • 15 years of full-time education 15 years full time education

Location Bangalore, Karnataka, 560100 Category Engineering / Information Technology Job Type Full time Job Id 1186243 No L3 Engineer – Network Security Engineer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What you’ll do: This position is responsible for day-to-day administration of network firewalls, Routers, Switches, Load balancers (LLB+SLB) and proxy systems designed to protect networks and systems from malicious/unauthorized network access or misuse. He/she ensures all the Business-Critical Systems are monitored, identify possible escalations and notify/seek assistance from track lead. Follow all the process and procedures defined for maintaining the environment. He/she should possess strong technical and subject matter expertise in at least five or more of the following security specialties: Firewalls : Palo Alto, Fortinet, Checkpoint, Juniper, Cisco VPN - IPSEC, SSL VPN: Fortinet, Cisco, Palo Alto, Checkpoint, Juniper Content Filtering : Zscaler/Websense/ Iron Port IPS : Cisco, Zscaler, Palo Alto, Fortigate, Juniper Unified Thread Management (UTM) SIEM/SIM products EDR products AAA services : ACS, Radius, RSA Load Balancers : Radware, Array, Citrix Netscaler, F5 Switches: Cisco, Juniper, HPE, Mellanox Routers: Cisco, Juniper, HPE Wireless: Cisco, HPE Core Accountabilities: Good Understanding on enterprise level Security based infrastructure systems planning, operations and maintenance, and management across multiple sites across the Globe. Ability to handle escalation calls and resolve issues as per priority. Good understanding on Firewall (at least any three expert level ASA/Check Point/Palo Alto/FortiGate/Juniper etc.) and experience in handling security concepts (Rule ADD/ Modify Delete, NAT, Faulty Firewall replacement, High Availability setup, packet capture, log analysis etc.) using CMD line and CSM/GUI/Smart console etc. Good knowledge on Load Balancers monitoring and troubleshooting, firmware upgrade, SSL offloading, Link Load Balancing Monitors, SLB’s, Service Weights & Service Groups. Troubleshoot and fix high priority issues related to Firewalls, Load balancers, IPS/IDS, Proxy, Switching, Routing. EDR feature knowledge and troubleshooting is added advantage. Work with the HW Vendors/TAC for the SW/HW related issues and provide the required fix. Troubleshoot Site to Site VPN (IPSEC/ GETVPN/ GRE/MGRE), Proxy related issue (In-house/Cloud Hosting) & End user remote access VPN issues. Involve in change management process for HW replacement/ IOS upgrade/ Config change/ BW upgrade/ Whitelisting or Blacklist URLs & FW Rule addition etc. Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes (ITIL certification is an added advantage). Monitor the queue and maintain regular updates on the Tickets as per agreed SLAs, providing the detailed closure summary on the tickets. Detailed Root cause summary to be documented for the Problem tickets. Document Pre & Post implementation logs & Script for change. Network Diagram Design, Documentation and updates. Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero noncompliance. Upskilling current technical knowledge by learning new Technologies on the job and obtaining relevant technical certifications. Behavioral & Leadership Competencies Strong communication skills (written, verbal), problem-solving skills and interpersonal skills Client service-oriented and solution-oriented, ability to handle expectations from the Clients perspective Able to communicate effectively with clients Able to communicate fluently in English Leadership Attributes Honesty and Integrity Commitment and Passion Good Communicator Decision Making Capabilities Accountability Delegation and Empowerment Creativity and Innovation. What you need to bring: BSc / BCA / BE / MCA / MSc or equivalent Technical Certifications : Checkpoint Certified Security Administrator / Expert Check Point Certified Maestro Expert will be an advantage. Fortinet NSE certified ANSSI certified Palo Alto Networks Cybersecurity Professional Certified Juniper JNCIA, JNCIA-SEC Cisco CCNP, CCIE HPE AIS, ASE, ACSX, ACSP, DC Professional, Architect, Security Experience & Technical Competencies: Min 5 years of industry experience as a Network Security engineer on Design, Implementation and troubleshooting multivendor network devices Network Security (multi-vendor) experience - Cloud security (Native security controls in AWS / Azure / GCP) & security tool implementation in cloud platform will be an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Hands on experience in Hardware issues and RAID, experience in problem solving Capability in IBM, HP and Dell Hardware Expert knowledge on OS troubleshooting, Expert experience in OS performance issues Strong Knowledge and troubleshooting skills on Windows server (Blue Screen Errors, performance issues, permissions issues) Strong troubleshooting skill in Windows server recovery Strong understanding and troubleshooting skill of Windows Cluster Must have thorough experience in handling the Windows Clusters and troubleshooting of the issues Strong understanding and experience on Windows Server patch management tools like WSUS, SCCM and strong in planning of patching of large number of Windows servers using tools Expert knowledge in DHCP, Scopes and understanding super scopes and troubleshooting of any issues Must have hands on experience in File share servers and DFS and troubleshooting Strong in migration planning and designing for various Windows technologies like File server, Windows Operating System etc Experience in handling print servers, KMS Servers Knowledge on Radius servers Worked on Antivirus related issues - Trend, Symantec, Microsoft Forefront and understanding of AV concepts Good Exposure to various tools and technologies (VM Ware, Citrix, Virtualization etc) Working knowledge of server virtualization (Hyper-V, Vmware) host and Guest OS Expertise in automation and reduction of manual efforts through Scripting/tools, Scripting knowledge/ experience in VB Script, PowerShell is must An ability to learn new technologies quickly Good time management skills with strong documentation skills Good communication skills both written and verbal Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work Provide on-site support at data centre for infrastructure maintenance activities Work with Local & Global Teams Perform in 24 x 7 environment in shift roster and attend calls whenever assigned Willing to Work on Shifts based on the projects need Experience in providing RCAs for Priority tickets Microsoft and other technical/ industry certifications desirable Proactive and clear communication skills Willingness to travel to different locations on short team. (Travel and location flexibility) Handling escalated incidents or high critical tickets providing RCA Predicting Risk/ Impact and Participating in Major Changes Handling 3rd party for underpinning contract SLA's To provide technical support to clients, respond promptly to issues reported by clients, conducting root cause analysis and going through various testing scenarios for thorough resolution Develop and maintain operational documentation and specifications on system builds, disaster recovery, and standard operating procedures Drive root cause analysis and provide feedback to improve customer architecture changes Drive customer escalated issues to closure by providing workarounds and fixes in a timely manner Quality and Process Knowledge Good ITIL knowledge Requirements Expert knowledge on DC partition, FSMO roles, seizure, and transfer Understanding of Forest and Domain level functional level Understanding of LDAP.LDS Hands on experience and strong troubleshooting skill in AD replication, Sites, KCC, etc., experience in planning and implementation of Active Directory Replication Expert knowledge and must have hands on experience on DC replication and underlying issues. health check commands Understanding of Trusts and knowledge on validating trusts, experience in designing and deploying new Active Directory domains and domain/ forest trusts Expert knowledge and must have worked on OUs, GPOs, GPO Modelling and analysing the issues Experience in designing Group Policies and managing them, strong troubleshooting skill in GPO related issues Expert Understanding on DNS concepts, DNS backup and must prepare health checks Strong understanding of Microsoft DNS and troubleshooting skill in resolving DNS related issues Strong understanding of File Replication Service (FRS) and Distributed File System (DFS) and strong troubleshooting skill in FRS and DFS replication issues Understanding of AD sites and subnets, Binding Must have worked on deleted objects and restoration Must have hands on experience on getting AD reports like, active users and other AD reports Basic understanding of ADCS, Root CA, subordinate CAs, creation of CSRs, knowledge on CRL Must have knowledge on all the Ports Sound knowledge on NTP servers and troubleshooting Strong Understanding of ADSI edit concepts Must have knowledge on system state backups and restoration Knowledge on ADFS is an added advantage Enhance customer satisfaction by responding to all customer filed issues specific to AD & Windows and providing relief either through self or by driving visibility of the issues upstream to ensure they get fixed Improve product supportability and serviceability by actively participating in new design development to provide feedback to drive increased stability of AD and Windows platforms for enhanced customer satisfaction

About Company : Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkatta, Noida. · Job Title: Delivery Management · Location: Bangalore · Experience: 8+ yrs · Job Type : Contract to hire. · Notice Period:- Immediate joiners. Mandatory Skills:developing processes and standard operating procedures (SOPs) for L1, L1.5 support, EUC. Job Description: Our expectation is for candidates with specialized expertise in end-user computing (EUC), establishing L1 support, ServiceNow, and developing processes and standard operating procedures (SOPs) for L1, L1.5 support To provide clarity, the key components of the job description are as follows: Service Delivery Management: Define ITIL-aligned service delivery strategies, oversee IT service desk operations, manage SLAs/KPIs, and improve IT service processes. End-User Computing (EUC): Lead deployment and support of end-user devices (desktops, laptops, mobile devices), manage software updates, and oversee VDI and endpoint management solutions. Operational Excellence: Establish a robust ITSM framework, ensure IT security and compliance, and manage budgets. Team Leadership: Mentor IT service delivery and EUC teams, fostering a customer-focused culture. Stakeholder Management: Act as the primary contact for EUC and service delivery issues, collaborating with business units and vendors. Technical Expertise: Strong knowledge of ITIL, EUC tools (e.g., Microsoft Intune, SCCM, Citrix, VMware Horizon), Windows/macOS, MDM, Microsoft 365, and ITSM platforms like ServiceNow.

About Company : Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkatta, Noida. · Job Title: Delivery Operations Manager · Location: Pan india · Experience : 8+ yrs · Job Type : Contract to hire. · Notice Period:- Immediate joiners. Mandatory Skills: Delivery Operations Manager Job Description: Our expectation is for candidates with specialized expertise in end-user computing (EUC), establishing L1 support, ServiceNow, and developing processes and standard operating procedures (SOPs) for L1, L1.5 support To provide clarity, the key components of the job description are as follows: Service Delivery Management: Define ITIL-aligned service delivery strategies, oversee IT service desk operations, manage SLAs/KPIs, and improve IT service processes. End-User Computing (EUC): Lead deployment and support of end-user devices (desktops, laptops, mobile devices), manage software updates, and oversee VDI and endpoint management solutions. Operational Excellence: Establish a robust ITSM framework, ensure IT security and compliance, and manage budgets. Team Leadership: Mentor IT service delivery and EUC teams, fostering a customer-focused culture. Stakeholder Management: Act as the primary contact for EUC and service delivery issues, collaborating with business units and vendors. Technical Expertise: Strong knowledge of ITIL, EUC tools (e.g., Microsoft Intune, SCCM, Citrix, VMware Horizon), Windows/macOS, MDM, Microsoft 365, and ITSM platforms like ServiceNow. ͏

About company: Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkatta, Noida. · Job Title: Delivery Operations Manager · Location: Pan India(Hybrid) · Experience: 8 - 12 yrs · Job Type : Contract to hire. · Notice Period:- Immediate joiners. Mandatory Skills Developing processes and standard operating procedures (SOPs) for L1, L1.5 support, EUC. Our expectation is for candidates with specialized expertise in end-user computing (EUC), establishing L1 support, ServiceNow, and developing processes and standard operating procedures (SOPs) for L1, L1.5 support service Delivery Management: Define ITIL-aligned service delivery strategies, oversee IT service desk operations, manage SLAs/KPIs, and improve IT service processes. End-User Computing (EUC): Lead deployment and support of end-user devices (desktops, laptops, mobile devices), manage software updates, and oversee VDI and endpoint management solutions. Operational Excellence: Establish a robust ITSM framework, ensure IT security and compliance, and manage budgets. Team Leadership: Mentor IT service delivery and EUC teams, fostering a customer-focused culture. Stakeholder Management: Act as the primary contact for EUC and service delivery issues, collaborating with business units and vendors. Technical Expertise: Strong knowledge of ITIL, EUC tools (e.g., Microsoft Intune, SCCM, Citrix, VMware Horizon), Windows/macOS, MDM, Microsoft 365, and ITSM platforms like ServiceNow.

Location Bangalore, Karnataka, 560100 Category Engineering / Information Technology Job Type Full time Job Id 1186243 No L3 Engineer – Network Security Engineer This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What you’ll do: This position is responsible for day-to-day administration of network firewalls, Routers, Switches, Load balancers (LLB+SLB) and proxy systems designed to protect networks and systems from malicious/unauthorized network access or misuse. He/she ensures all the Business-Critical Systems are monitored, identify possible escalations and notify/seek assistance from track lead. Follow all the process and procedures defined for maintaining the environment. He/she should possess strong technical and subject matter expertise in at least five or more of the following security specialties: Firewalls : Palo Alto, Fortinet, Checkpoint, Juniper, Cisco VPN - IPSEC, SSL VPN: Fortinet, Cisco, Palo Alto, Checkpoint, Juniper Content Filtering : Zscaler/Websense/ Iron Port IPS : Cisco, Zscaler, Palo Alto, Fortigate, Juniper Unified Thread Management (UTM) SIEM/SIM products EDR products AAA services : ACS, Radius, RSA Load Balancers : Radware, Array, Citrix Netscaler, F5 Switches: Cisco, Juniper, HPE, Mellanox Routers: Cisco, Juniper, HPE Wireless: Cisco, HPE Core Accountabilities: Good Understanding on enterprise level Security based infrastructure systems planning, operations and maintenance, and management across multiple sites across the Globe. Ability to handle escalation calls and resolve issues as per priority. Good understanding on Firewall (at least any three expert level ASA/Check Point/Palo Alto/FortiGate/Juniper etc.) and experience in handling security concepts (Rule ADD/ Modify Delete, NAT, Faulty Firewall replacement, High Availability setup, packet capture, log analysis etc.) using CMD line and CSM/GUI/Smart console etc. Good knowledge on Load Balancers monitoring and troubleshooting, firmware upgrade, SSL offloading, Link Load Balancing Monitors, SLB’s, Service Weights & Service Groups. Troubleshoot and fix high priority issues related to Firewalls, Load balancers, IPS/IDS, Proxy, Switching, Routing. EDR feature knowledge and troubleshooting is added advantage. Work with the HW Vendors/TAC for the SW/HW related issues and provide the required fix. Troubleshoot Site to Site VPN (IPSEC/ GETVPN/ GRE/MGRE), Proxy related issue (In-house/Cloud Hosting) & End user remote access VPN issues. Involve in change management process for HW replacement/ IOS upgrade/ Config change/ BW upgrade/ Whitelisting or Blacklist URLs & FW Rule addition etc. Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes (ITIL certification is an added advantage). Monitor the queue and maintain regular updates on the Tickets as per agreed SLAs, providing the detailed closure summary on the tickets. Detailed Root cause summary to be documented for the Problem tickets. Document Pre & Post implementation logs & Script for change. Network Diagram Design, Documentation and updates. Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero noncompliance. Upskilling current technical knowledge by learning new Technologies on the job and obtaining relevant technical certifications. Behavioral & Leadership Competencies Strong communication skills (written, verbal), problem-solving skills and interpersonal skills Client service-oriented and solution-oriented, ability to handle expectations from the Clients perspective Able to communicate effectively with clients Able to communicate fluently in English Leadership Attributes Honesty and Integrity Commitment and Passion Good Communicator Decision Making Capabilities Accountability Delegation and Empowerment Creativity and Innovation. What you need to bring: BSc / BCA / BE / MCA / MSc or equivalent Technical Certifications : Checkpoint Certified Security Administrator / Expert Check Point Certified Maestro Expert will be an advantage. Fortinet NSE certified ANSSI certified Palo Alto Networks Cybersecurity Professional Certified Juniper JNCIA, JNCIA-SEC Cisco CCNP, CCIE HPE AIS, ASE, ACSX, ACSP, DC Professional, Architect, Security Experience & Technical Competencies: Min 5 years of industry experience as a Network Security engineer on Design, Implementation and troubleshooting multivendor network devices Network Security (multi-vendor) experience - Cloud security (Native security controls in AWS / Azure / GCP) & security tool implementation in cloud platform will be an added advantage Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Position : Citrix NetScaler Solution Architect. Location : Mumbai. Job Description Prepare solution presentation and present to Client. Prepare document and explain to deployment team. Installation, Configuration of NetScaler SDX, MPX, VPX and ADM. Resolving escalated issues related to NetScaler and ADM. Troubleshoot issues of Application accessibility. Resource management and reports generation. Handling the incident cases based. Coordinate with OEM and vendor for any issue. Find out RCA of major issues. Team Management. Required Skill Set And Experience Good Hands-on Citrix Netscaler. Should have Expert in troubleshooting NetScaler load balancing, access gateway, SSL certificate, VPN, Content switching, GSLB. Working knowledge of Installing and troubleshooting NetScaler MPX, VPX, SDX. Should have Experience in Multi-factor authentication solution. Handling the incident cases based on ITIL process. Good oral/written communication skills. Should be fluent to develop technical relationships with customer, OEMs and other teams. Must Have Citrix Netscaler. Team Lead. F5. Load Balancer. ADC. Soft Skills Excellent communication and conversation skills (Verbal and Written). Good documentation skills. Should have a great customer handling skill. Location : Andheri East UIPL, Mumbai, Maharashtra, India (IN001 UI. (ref:hirist.tech)

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you. What You’ll Do This position is responsible for day-to-day administration of network firewalls, Routers, Switches, Load balancers (LLB+SLB) and proxy systems designed to protect networks and systems from malicious/unauthorized network access or misuse. He/she ensures all the Business-Critical Systems are monitored, identify possible escalations and notify/seek assistance from track lead. Follow all the process and procedures defined for maintaining the environment. He/she should possess strong technical and subject matter expertise in at least five or more of the following security specialties: Firewalls : Palo Alto, Fortinet, Checkpoint, Juniper, Cisco VPN - IPSEC, SSL VPN: Fortinet, Cisco, Palo Alto, Checkpoint, Juniper Content Filtering : Zscaler/Websense/ Iron Port IPS : Cisco, Zscaler, Palo Alto, Fortigate, Juniper Unified Thread Management (UTM) SIEM/SIM products EDR products AAA services : ACS, Radius, RSA Load Balancers : Radware, Array, Citrix Netscaler, F5 Switches: Cisco, Juniper, HPE, Mellanox Routers: Cisco, Juniper, HPE Wireless: Cisco, HPE Core Accountabilities Good Understanding on enterprise level Security based infrastructure systems planning, operations and maintenance, and management across multiple sites across the Globe. Ability to handle escalation calls and resolve issues as per priority. Good understanding on Firewall (at least any three expert level ASA/Check Point/Palo Alto/FortiGate/Juniper etc.) and experience in handling security concepts (Rule ADD/ Modify Delete, NAT, Faulty Firewall replacement, High Availability setup, packet capture, log analysis etc.) using CMD line and CSM/GUI/Smart console etc. Good knowledge on Load Balancers monitoring and troubleshooting, firmware upgrade, SSL offloading, Link Load Balancing Monitors, SLB’s, Service Weights & Service Groups. Troubleshoot and fix high priority issues related to Firewalls, Load balancers, IPS/IDS, Proxy, Switching, Routing. EDR feature knowledge and troubleshooting is added advantage. Work with the HW Vendors/TAC for the SW/HW related issues and provide the required fix. Troubleshoot Site to Site VPN (IPSEC/ GETVPN/ GRE/MGRE), Proxy related issue (In-house/Cloud Hosting) & End user remote access VPN issues. Involve in change management process for HW replacement/ IOS upgrade/ Config change/ BW upgrade/ Whitelisting or Blacklist URLs & FW Rule addition etc. Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes (ITIL certification is an added advantage). Monitor the queue and maintain regular updates on the Tickets as per agreed SLAs, providing the detailed closure summary on the tickets. Detailed Root cause summary to be documented for the Problem tickets. Document Pre & Post implementation logs & Script for change. Network Diagram Design, Documentation and updates. Working on the assigned tickets within the agreed Timeline/SLA as per the Ticket Priority/Severity and Adhere to the ITIL process with zero noncompliance. Upskilling current technical knowledge by learning new Technologies on the job and obtaining relevant technical certifications. Behavioral & Leadership Competencies Strong communication skills (written, verbal), problem-solving skills and interpersonal skills Client service-oriented and solution-oriented, ability to handle expectations from the Clients perspective Able to communicate effectively with clients Able to communicate fluently in English Leadership Attributes Honesty and Integrity Commitment and Passion Good Communicator Decision Making Capabilities Accountability Delegation and Empowerment Creativity and Innovation. What You Need To Bring BSc / BCA / BE / MCA / MSc or equivalent Technical Certifications Checkpoint Certified Security Administrator / Expert Check Point Certified Maestro Expert will be an advantage. Fortinet NSE certified ANSSI certified Palo Alto Networks Cybersecurity Professional Certified Juniper JNCIA, JNCIA-SEC Cisco CCNP, CCIE HPE AIS, ASE, ACSX, ACSP, DC Professional, Architect, Security Experience & Technical Competencies Min 5 years of industry experience as a Network Security engineer on Design, Implementation and troubleshooting multivendor network devices Network Security (multi-vendor) experience - Cloud security (Native security controls in AWS / Azure / GCP) & security tool implementation in cloud platform will be an added advantage Additional Skills Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #operations Job Services Job Level Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM) Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Key Responsibilities: a) Maintain software publisher licensing information for the assigned publishers (i.e., both entitlements and deployments) b) Analyze software licensing agreements, create entitlements summary, and summarize use right information from software agreements. c) Importing licenses and agreements into the SAM tool (SNOW SLM/ SAM Pro, Flexera/Others). d) Update software entitlement and agreement information into the SAM tool. e) Maintain accurate records of software licenses and related assets, ensuring compliance with licensing agreements and regulations. f) Develop and implement software license management policies and procedures, ensuring adherence to industry best practices and standards. g) Maintain software installation records in SAM tool and perform product normalization. h) Perform license reconciliation in SAM tool. i) Work with internal stakeholders to ensure deployment of software applications are compliant and if not, work with the stakeholders to remediate non-compliance. j) Respond to customer queries on software licensing. k) Create customized reports and recommendations to report on SAM function activities. l) Identify cost savings and license re-harvesting opportunities. m) Drive periodic or ad-hoc stakeholder and project meetings. Technical Experience: Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica) Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM Good understanding of publisher contracts, license metrics and product use rights Experience in creation of entitlements, license overview report and contracts. Experience in handling software license requests and performing technical validation Professional Attributes: Excellent communication skills Expert knowledge in MS Office applications (Excel & PowerPoint) Ability to work in a team environment. Must have Skills: Software licensing & Software Asset Management Tools Good to Have Skills: Analytical and Communication Skills Educational Qualification: 15 years of full-time education 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Software License Management Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Key Responsibilities: a) Maintain software publisher licensing information for the assigned publishers (i.e., both entitlements and deployments) b) Analyze software licensing agreements, create entitlements summary, and summarize use right information from software agreements. c) Importing licenses and agreements into the SAM tool (SNOW SLM/ SAM Pro, Flexera/Others). d) Update software entitlement and agreement information into the SAM tool. e) Maintain accurate records of software licenses and related assets, ensuring compliance with licensing agreements and regulations. f) Develop and implement software license management policies and procedures, ensuring adherence to industry best practices and standards. g) Maintain software installation records in SAM tool and perform product normalization. h) Perform license reconciliation in SAM tool. i) Work with internal stakeholders to ensure deployment of software applications are compliant and if not, work with the stakeholders to remediate non-compliance. j) Respond to customer queries on software licensing. k) Create customized reports and recommendations to report on SAM function activities. l) Identify cost savings and license re-harvesting opportunities. m) Drive periodic or ad-hoc stakeholder and project meetings. Technical Experience: Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica) Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM Good understanding of publisher contracts, license metrics and product use rights Experience in creation of entitlements, license overview report and contracts. Experience in handling software license requests and performing technical validation Professional Attributes: Excellent communication skills Expert knowledge in MS Office applications (Excel & PowerPoint) Ability to work in a team environment. Must have Skills: Software licensing & Software Asset Management Tools Good to Have Skills: Analytical and Communication Skills Educational Qualification: 15 years of full-time education 15 years full time education

Summary Position Summary Title: Analyst Robotic Process Automation (RPA) - Deloitte Support Services India Private Limited Role: We are seeking a skilled RPA Developer to join our dynamic RPA team. The ideal candidate will be responsible for supporting the design, development, and implementation of Robotic Process Automation (RPA) solutions while ensuring the underlying infrastructure supports these solutions effectively. This role requires a blend of technical expertise in UiPath RPA tool and a good understanding of IT infrastructure. Work you will do. Assist in creating, improving, maintaining, and implementing RPA Solutions. Support the RPA handover process. Contribute to RPA BAU, including updating UiPath RPA standards and consistency. Work with business and technology teams to analyse and assess automation feasibility. Configure automation processes as per PDD/SDD. Provide technical support and troubleshooting assistance to end users and other team members. Develop code to meet the defined design/solution approach. Ensure quality of coded components by performing end-to-end unit testing. Be self-driven & can collaborate actively with others in a cross-functional team. Support and drive change management of existing processes as per new requirements using a structured change control process. Operate the robots in day-to-day work. Key Skills 2+ years of professional services experience particularly in automation/integration projects. Knowledge of RPA tools especially UiPath Studio/Orchestrator and Power Automate. Experience capturing and understanding the business process requirements and using the relevant tools (Promapp, Excel, Visio, UML, other). Familiarity with cloud platforms (e.g., AWS, Azure) and virtualization technologies. Microsoft Technology (Windows, Edge Browser, SQL Server, Web Services). Added advantage to have Hands-on experience in APIs, Macro, HTML etc. Experience in Web, Desktop, Citrix, Excel, PDF, Image and SAP based automation. Knowledge on version control and configuration management tools such as TFS/DevOps. Independent and ability to work with minimal supervision. Experience & Qualifications BE/B.Tech/MCA Degree or relevant technical certifications With Overall 2+ years of IT experience. Certification in RPA tools (e.g., UiPath Certified Professional). Experience with DevOps practices and tools. Work location: Hyderabad Shift timings: 11 AM to 8 PM The team Our Technology team provides exceptional client service and works to build long-term, mutually beneficial relationships. Our team members focus on what’s possible and guide clients to opportunities while considering their business culture, organizational structure, resources, and capabilities. How You Will Grow At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 305310

ADP is hiring an Senior Site Reliability Engineer Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day? Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to design what's next? In this role, You become a part of an energetic and enthusiastic cross-functional team working on next generation of products for ADP. Working closely with development Scrum teams, you will use your skills to provide technical insights during design and implementation phases of product releases, driving the automation of system provisioning and configuration tasks through daily collaboration. Qualifications You'll Need Education: Bachelor's degree Experience Expert in Windows systems administration – system design, upgrades, migrations, patching, maintenance, application deployment, capacity planning, etc. Extensive hands-on experience in Citrix administration and management Hands on experience in Active Directory administration and management, DHCP, DNS, File Shares, NFS. Good experience with one of the scripting tools like Python, Bash, PowerShell or similar. Exposure to one of the CI/CD tools like Jenkins, TeamCity, etc. for continuous integration, continuous delivery. Technical skills (preferred – must have at least one of the below) Knowledge on Linux server administration Experience with cloud-based Infrastructure including plan, design, setup, migration to and ongoing support for such environments. AWS services experience – VPC, S3, Lambda, ALB, Route53, API Gateway, EC2, EBS, AWS FSX, Eventbridge, Oracle RDS, AWS Backup, Cloudwatch, etc. Experience in Infrastructure As a Code (IaaC), Cloud formation, Ansible (or similar) platforms to automate infrastructure deployments and configuration. Experience with Docker, and deployment of the Docker applications in Kubernetes, Docker swarm or similar. Administration/operations experience with Oracle, Postgres, Mongo database technologies. Experience in monitoring and logging tools Dynatrace, Prometheus/Grafana, Splunk. Consistent application of good source code and configuration management practices Other Skills Experience with agile product teams developing and supporting solutions in production Experience with leading incident response and conducting post-mortems/root cause analysis. Strong problem solving and troubleshooting skills. Your Contribution Will Include (but Not Limited To) Support services before they go live through activities such as system design consulting, automating environment provisioning and configuration management, capacity planning and operational readiness reviews. Drive full automation of deployment pipelines for both platform and application changes Monitor and measure availability, latency and overall system health across infrastructure, database, container and application levels. Apply infrastructure as code practices, via use of tools such as git/Bitbucket, Jenkins, Ansible or similar. Ensure systems are kept up to date and are compliant with ADP security standards Scale systems sustainably through automation to improve reliability and velocity. Lead on-call support and incident management, blameless post-mortems, and continuous improvement activities Proactively ensure the highest levels of systems and infrastructure availability. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.