1384 Citrix Jobs - Page 29

Summary Position Summary The AI&E portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE – Enterprise Network Engineer Level: Consultant As Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. The work you will do includes: Enterprise Network Architect Design & Implementation : Lead the design and architecture of enterprise network infrastructure, including LAN, WAN, WLAN, Firewalls, Zscaler and Cloud networks, to meet business requirements and objectives. Familiarity with SDN technologies and principles (e.g. SD-WAN, SDDC). Technology Evaluation: Evaluate emerging network technologies, products, and solutions to identify opportunities for innovation and improvement in network design and performance. Standards and Best Practices: Define and enforce network architecture standards, best practices, and design principles to ensure consistency, scalability, and security across the network environment. Solution Design: Collaborate with cross-functional teams to develop comprehensive network solutions that integrate with existing systems, applications, and business processes, aligning with organizational goals and requirements. Disaster Recovery: Experience with Configuring Disaster Recovery & Failover Mechanisms such as Active-Active or Active-Passive. Troubleshooting : Diagnose and resolve complex networking issues. Documentation : Maintain comprehensive documentation of infrastructure designs and processes. Mentorship : Guide and mentor junior engineers in best practices and advanced GCP concepts. Responsibilities: Providing solutions as per the requirement given in the areas of Cloud (AWS, Azure, GCP, OCI, Private Cloud Services etc.), Virtualization, Automation & Datacenter technologies. Also operates effectively as an individual for quick turnaround of enhancements and fixes. Responsible for meeting expectations and deliverables on time and in high quality. Responsible for the design and implementation Client project deliverables based on the requirements. Undergoing Proof of Concepts along with the White paper submission, and are not limited to the documentation of project deliverables, RFP, BOM/BOQ etc. Utilizes different platforms including Cloud services for enhancement of network architectures Demonstrates creative, technical, and analytical skills. Demonstrates ability to communicate effectively in both technical and business environments. Qualifications Skills / Project Experience: Vast experience in Planning, Architecting, Design, and Implementation in hybrid (On-premises, Public/Private Cloud) environment with Deployment and Migration scope. Hands-on experience in all Network protocols (Switching & Routing protocols like VLAN, VTP, STP, HSRP/VRRP, LAG, OSPF, BGP, MPLS, VRF, EIGRP, GRE, DMVPN etc.), IPsec, (Site-to-Site) tunnels, Remote SSL VPN, DNS, DHCP, SD-WAN, SDDC, NFV etc. Hands-on experience in Multi-Vendor OEM Switches, Routers, Firewalls, Load Balancers, (F5-LTM & GTM; Citrix NetScaler), Wireless Controllers and Access Points products. Experience in Cloud services offered by Amazon Web Services-AWS, Microsoft Azure, Google Cloud Platform-GCP, Oracle Cloud Infrastructure-OCI with design, build, migration, and deployment skills. Automation scripts with hands-on experience with development languages (Ansible, Python, Perl, JSON etc.) would be preferable Strong understanding of Windows, Linux/Unix concepts. Expertise in Network design topology-HLD & LLD. Strong written and oral communication skills. Education: B.E./B. Tech/M.C.A./M.Sc. (CS) degree or equivalent from accredited university Certified as CCNP, CCIE, AWS Networking Specialty, GCP Networking Professional, Azure Networking Associate Prior Experience: 3 – 6 years of experience working with Data Center Networking, Cloud Networking, Migration, Network Re-design/ Refresh, or relevant fields Location: Bengaluru/ Hyderabad/ Gurugram The Team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services. Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com. #HC&IE Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 303507

Summary Position Summary The AI&E portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE – Enterprise Network Engineer Level: Consultant As Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. The work you will do includes: Enterprise Network Architect Design & Implementation : Lead the design and architecture of enterprise network infrastructure, including LAN, WAN, WLAN, Firewalls, Zscaler and Cloud networks, to meet business requirements and objectives. Familiarity with SDN technologies and principles (e.g. SD-WAN, SDDC). Technology Evaluation: Evaluate emerging network technologies, products, and solutions to identify opportunities for innovation and improvement in network design and performance. Standards and Best Practices: Define and enforce network architecture standards, best practices, and design principles to ensure consistency, scalability, and security across the network environment. Solution Design: Collaborate with cross-functional teams to develop comprehensive network solutions that integrate with existing systems, applications, and business processes, aligning with organizational goals and requirements. Disaster Recovery: Experience with Configuring Disaster Recovery & Failover Mechanisms such as Active-Active or Active-Passive. Troubleshooting : Diagnose and resolve complex networking issues. Documentation : Maintain comprehensive documentation of infrastructure designs and processes. Mentorship : Guide and mentor junior engineers in best practices and advanced GCP concepts. Responsibilities: Providing solutions as per the requirement given in the areas of Cloud (AWS, Azure, GCP, OCI, Private Cloud Services etc.), Virtualization, Automation & Datacenter technologies. Also operates effectively as an individual for quick turnaround of enhancements and fixes. Responsible for meeting expectations and deliverables on time and in high quality. Responsible for the design and implementation Client project deliverables based on the requirements. Undergoing Proof of Concepts along with the White paper submission, and are not limited to the documentation of project deliverables, RFP, BOM/BOQ etc. Utilizes different platforms including Cloud services for enhancement of network architectures Demonstrates creative, technical, and analytical skills. Demonstrates ability to communicate effectively in both technical and business environments. Qualifications Skills / Project Experience: Vast experience in Planning, Architecting, Design, and Implementation in hybrid (On-premises, Public/Private Cloud) environment with Deployment and Migration scope. Hands-on experience in all Network protocols (Switching & Routing protocols like VLAN, VTP, STP, HSRP/VRRP, LAG, OSPF, BGP, MPLS, VRF, EIGRP, GRE, DMVPN etc.), IPsec, (Site-to-Site) tunnels, Remote SSL VPN, DNS, DHCP, SD-WAN, SDDC, NFV etc. Hands-on experience in Multi-Vendor OEM Switches, Routers, Firewalls, Load Balancers, (F5-LTM & GTM; Citrix NetScaler), Wireless Controllers and Access Points products. Experience in Cloud services offered by Amazon Web Services-AWS, Microsoft Azure, Google Cloud Platform-GCP, Oracle Cloud Infrastructure-OCI with design, build, migration, and deployment skills. Automation scripts with hands-on experience with development languages (Ansible, Python, Perl, JSON etc.) would be preferable Strong understanding of Windows, Linux/Unix concepts. Expertise in Network design topology-HLD & LLD. Strong written and oral communication skills. Education: B.E./B. Tech/M.C.A./M.Sc. (CS) degree or equivalent from accredited university Certified as CCNP, CCIE, AWS Networking Specialty, GCP Networking Professional, Azure Networking Associate Prior Experience: 3 – 6 years of experience working with Data Center Networking, Cloud Networking, Migration, Network Re-design/ Refresh, or relevant fields Location: Bengaluru/ Hyderabad/ Gurugram The Team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services. Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com. #HC&IE Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 303507

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica). Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM. Good understanding of publisher contracts, license metrics and product use rights. Experience in creation of entitlements, license overview report and contracts. Experience in handling software license requests and performing technical validation. Key Responsibilities: Maintain software publisher licensing information for the assigned publishers (i.e., both entitlements and deployments) Analyze software licensing agreements, create entitlements summary, and summarize use right information from software agreements. Importing licenses and agreements into the SAM tool (SNOW SLM/ SAM Pro, Flexera/Others). Update software entitlement and agreement information into the SAM tool. Maintain accurate records of software licenses and related assets, ensuring compliance with licensing agreements and regulations. Develop and implement software license management policies and procedures, ensuring adherence to industry best practices and standards. Maintain software installation records in SAM tool and perform product normalization. Perform license reconciliation in SAM tool. Work with internal stakeholders to ensure deployment of software applications are compliant and if not, work with the stakeholders to remediate non-compliance. Respond to customer queries on software licensing. Create customized reports and recommendations to report on SAM function activities. Identify cost savings and license re-harvesting opportunities. Drive periodic or ad-hoc stakeholder and project meetings. Technical Experience: Excellent command over software licensing and use rights information of tier 1 software publishers (i.e., Microsoft, Oracle, IBM, VMware, Adobe, Citrix, and SAP) Proficient in creating and delivering IBM Sub-Capacity Mainframe ELP reports Proficient in creating Oracle DB server and Options ELP reports. Performing manual reconciliation and deployment validation as required Experience working on at least one or more SAM Tools (i.e., ServiceNow SAMPro, Flexera, SNOW License Manager) Professional Attributes: Excellent communication skills Expert knowledge in MS Office applications (Excel & PowerPoint) Ability to work in a team environment. Must have Skills: Software licensing & Software Asset Management Tools Good to Have Skills: Analytical and Communication Skills Candidate should be flexible on doing shifts and coming to office. Educational Qualification: 15 years of full-time education Desired Certifications: CSAM CITAM FlexNet Manager Implementation & Administration Flexera Certified IT Asset Management Administrator

Summary Position Summary The AI&E portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. ROLE – Enterprise Network Engineer Level: Consultant As Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. The work you will do includes: Enterprise Network Architect Design & Implementation : Lead the design and architecture of enterprise network infrastructure, including LAN, WAN, WLAN, Firewalls, Zscaler and Cloud networks, to meet business requirements and objectives. Familiarity with SDN technologies and principles (e.g. SD-WAN, SDDC). Technology Evaluation: Evaluate emerging network technologies, products, and solutions to identify opportunities for innovation and improvement in network design and performance. Standards and Best Practices: Define and enforce network architecture standards, best practices, and design principles to ensure consistency, scalability, and security across the network environment. Solution Design: Collaborate with cross-functional teams to develop comprehensive network solutions that integrate with existing systems, applications, and business processes, aligning with organizational goals and requirements. Disaster Recovery: Experience with Configuring Disaster Recovery & Failover Mechanisms such as Active-Active or Active-Passive. Troubleshooting : Diagnose and resolve complex networking issues. Documentation : Maintain comprehensive documentation of infrastructure designs and processes. Mentorship : Guide and mentor junior engineers in best practices and advanced GCP concepts. Responsibilities: Providing solutions as per the requirement given in the areas of Cloud (AWS, Azure, GCP, OCI, Private Cloud Services etc.), Virtualization, Automation & Datacenter technologies. Also operates effectively as an individual for quick turnaround of enhancements and fixes. Responsible for meeting expectations and deliverables on time and in high quality. Responsible for the design and implementation Client project deliverables based on the requirements. Undergoing Proof of Concepts along with the White paper submission, and are not limited to the documentation of project deliverables, RFP, BOM/BOQ etc. Utilizes different platforms including Cloud services for enhancement of network architectures Demonstrates creative, technical, and analytical skills. Demonstrates ability to communicate effectively in both technical and business environments. Qualifications Skills / Project Experience: Vast experience in Planning, Architecting, Design, and Implementation in hybrid (On-premises, Public/Private Cloud) environment with Deployment and Migration scope. Hands-on experience in all Network protocols (Switching & Routing protocols like VLAN, VTP, STP, HSRP/VRRP, LAG, OSPF, BGP, MPLS, VRF, EIGRP, GRE, DMVPN etc.), IPsec, (Site-to-Site) tunnels, Remote SSL VPN, DNS, DHCP, SD-WAN, SDDC, NFV etc. Hands-on experience in Multi-Vendor OEM Switches, Routers, Firewalls, Load Balancers, (F5-LTM & GTM; Citrix NetScaler), Wireless Controllers and Access Points products. Experience in Cloud services offered by Amazon Web Services-AWS, Microsoft Azure, Google Cloud Platform-GCP, Oracle Cloud Infrastructure-OCI with design, build, migration, and deployment skills. Automation scripts with hands-on experience with development languages (Ansible, Python, Perl, JSON etc.) would be preferable Strong understanding of Windows, Linux/Unix concepts. Expertise in Network design topology-HLD & LLD. Strong written and oral communication skills. Education: B.E./B. Tech/M.C.A./M.Sc. (CS) degree or equivalent from accredited university Certified as CCNP, CCIE, AWS Networking Specialty, GCP Networking Professional, Azure Networking Associate Prior Experience: 3 – 6 years of experience working with Data Center Networking, Cloud Networking, Migration, Network Re-design/ Refresh, or relevant fields Location: Bengaluru/ Hyderabad/ Gurugram The Team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services. Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com. #HC&IE Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 303507

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Customer Service - Non voice process Email support and chat support Responsible for service delivery of the areas assigned. Meeting the service level and maintaining the accuracy of the database. Basic Knowledge of Computers, Oracle and Sales force. Should be able to work in Citrix based environment. Knowledge of customer service, helpdesk and order fulfillment. Requirements Added advantage if candidate holds prior experience in BPO, specifically in an International Voice or Blended process Good communication (written and verbal) and comprehension skills in English Willing to work in night shifts 24/7 environment Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Candidate Job Profile: · Hands on experience for all makes of Hardware’s like Desktops, Laptops, Servers, Storages, Nas BOX, firewall, Network switches etc. · Provide applications support like VMware ,VXrail, Nutanix, Simplivity, Veritas , Veeam, Acronix , AD, Anti-Virus, endpoint Security, O365 etc. . Should have experience worked with system Integrator company.. · Provide support on certification issues with dealers and customers. · Assist with technical documentation such as user’s manuals, installation manuals and other technical support materials by generating technical content, reviewing and editing manuals, tech notes, diagrams, sales collateral, and other documents as needed · Provide after-hours on-call technical support to Dealers, OEMs and Customers on a rotating basis - shared responsibility with other Customer Ops Technicians/Field Support Engineers · Travel required at times on short notice · Understands business models and how they can be exploited · Provide our customers with break-fix reactive support for our print products · Configure system hardware, software and network components · Maintain a professional appearance at all times with regard to dress and personal appearance tools and equipment · Provide user support both face-to-face and over the telephone · Formulating and leading technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. · Develop solutions for large and complex sales opportunities. · Develops and delivers outstanding Microsoft presentations and demonstrations. · Leads any and all aspects of the technical sales process. Advises internal and external Team on overall Technical solutions. · Provides direction and specialist knowledge in applying the technology/application to client business. · Facilitation of client product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell · Leading contributor individually and as a team member, providing direction and mentoring to others. · Developing long lasting and high-quality business relationships with clients by instilling trust and confidence · Working directly with clients to understand their business strategy, Technical requirements & processes · Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery · Formulation of high quality bids and proposals · Scoping the client solution to enable accurate estimation of the effort · Determining whether the current system can be upgraded or if a new system needs to be installed. · Project managing the design and implementation of the system. · Troubleshooting systems issues as they arise. · Overseeing all the moving parts of the system integration. · Measuring the performance of the upgraded or newly installed system. · Training staff on new and existing Technical Aspect. · Providing the company with post-installation feedback. Required Candidate profile Diploma or Degree holder -Bachelor’s degree in information technology or computer Engineering Managerial experience. Minimum 6 to 7 Years of experience in IT industry Technical Certification Good knowledge on windows and networks administration. Experience on AD/DHCP/DNS is Ø Mandatory Knowledge on VSAN, Hyper - V, Domain, Backup, HCI , Security, O365 Should work independently Excellent interpersonal skills & communication skills Ability to handle of technical team, Need to establish relationship with exiting customer. Exposure on VMware, Citrix, Microsoft Quick learner to the newer technology Should have exposure on Unix , Windows Server Installations& configurations .Exposure on Virtualization technology Exposure on various Messaging Systems Fair Idea of Network topology Exposure on storage , SAN, NAS Excellent problem solving and trouble shooting skills Should find out the RCA's Exposure working for an IT companies under remote service desk/technical support Good knowledge on windows and networks administration. Experience on AD/DHCP/DNS is mandatory. Knowledge on VLAN, VPN, Firewalls. Should have experience for done the entire setup for Datacenters. What we are looking for  Good communication with clients/operational managers – listening and providing answers  Strong problem solving skills  Ability to build from good relationships with clients/operational managers and colleagues, Sales Team  Ability to gather and assimilate information  Up to date knowledge of technical  Ability to be adapt and priorities  Ability to work under pressure and meet deadlines  Ability to think ahead and anticipate problems, issues and solutions  Experience of developing creative and client-pleasing solutions to complex business problems  Team Handling and Team Management with leadership Quality You will get to: 1. Work closely with and be part of a truly amazing team 2. Join a fast-growing company early, make a difference and enjoy the ride 3. Challenge yourself and take your career to the next level 4. Enjoy a competitive compensation package with unlimited earning potential skills. Industry : Information Technology & Services. Employment Type Full-time.

General Information Locations : Hyderabad, Telangana, India Role ID 209177 Worker Type Regular Employee Studio/Department Finance Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. The CFO organization comprises a broad group of finance disciplines, with the common goal of partnering with business teams delivering strategies and providing our players with amazing experiences. Our finance teams assist the business in achieving profitable creativity by proving financial insight, reporting and guidance. We use progressive tools to analyze and visualize data, telling the story of financial drivers, performance, risks, and opportunities. We value attributes like collaboration and learning. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself. Role : RPA Developer - 1 Location: Hyderabad Report to: Team Lead / Manager Introduction to Function & Role: The main role of the RPA developer is to design, develop and implement a bot using automation anywhere. The process involves use case identification, requirement gathering, control reviews, approvals and implementation. Also, the developer is required to participate in process enhancements related brain storming sessions and work with the project team for various upgrades on the existing bot due to the changes in the existing tools. Roles & Responsibilities : - Candidate Identification (Use Case) Process Assessment & Volume, Manual Effort & Transaction Detail evaluation to measure the 'AS-IS' process - Feasibility Analysis - Process Information & Process Description and Steps - Gathering resources (SME/Employees/Software & Hardware req) to examine the process & understanding the logic - Elements potentially prevent automation - Judgement calls, Fuzzy logic, Handwritten docs, Mandatory date pickers, Captcha codes. Elements require full testing (Java, Flash, Citrix locations, Documents, Cycle time constrains, Power automate, AI) Benefit Analysis - Regulatory, Manual Hours, Quality & customer focused - Prioritization: Scope of automation, Manual hours, Business urgency, complexity assessment & output determination - TO-BE - Flowchart development Interact with various stake holders for project related planning to implementation - Effective planning & stick to the targeted time Bringing best practices for exception handling and bot development. Qualifications: - Bachelor’s degree or master’s degree in technology 2-3 years of experience in RPA - Automation Anywhere A360Version Fluent in communication and ability to drive the discussion to achieve the desired results. A minimum of an advanced certification in RPA 360 version is required, with a master certification being highly advantageous. Job Attributes: Thrives in a global, fast-paced environment. Ability to work within a shared service team. Self-starter mindset and eager to learn. Adaptable and flexible to business partner needs - Growth mindset and innovative problem-solving skills with a focus on user experience Excellent verbal and written communication - Passion for continuous improvement and leveraging technology. Flexible to work in Shifts. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Position: Senior Citrix Administrator Location: Chennai (Work from Office) Job Type: Full-time Total Experience 8 Years Relevant Experience – 5 years (Mandatory) Timings: 24 / 7 Position Overview: We are seeking an experienced Senior Citrix Administrator to manage, support, and optimize Citrix environments for enterprise-scale deployments. The ideal candidate will have deep expertise in Citrix Virtual Apps and Desktops, NetScaler, and related technologies, ensuring high availability, security, and performance. Key Responsibilities: • Administer, troubleshoot, and optimize Citrix infrastructure, including Citrix Virtual Apps and Desktops, Citrix ADC (NetScaler), and Citrix StoreFront. • Perform advanced troubleshooting and root cause analysis of Citrix-related issues, escalating to vendors if necessary. • Implement, configure, and maintain Citrix policies, profiles, and group policies for an optimal enduser experience. • Manage Citrix licensing, monitoring, and capacity planning to ensure optimal performance. • Work closely with networking, security, and server teams to maintain a secure and compliant Citrix environment. • Support OS-level troubleshooting for Windows Server environments related to Citrix. • Automate administrative tasks using PowerShell or other scripting tools. • Plan and execute upgrades, patches, and migrations with minimal impact on business operations. • Ensure compliance with security best practices, including multifactor authentication (MFA) and role-based access controls (RBAC). • Document processes, configurations, and troubleshooting steps to enhance knowledge sharing within the team. Required Skills & Experience: • 5+ years of experience managing Citrix environments, with at least 2 years at a Level 3 capacity. • Expertise in Citrix Virtual Apps and Desktops (XenApp/XenDesktop), Citrix ADC (NetScaler), Citrix StoreFront, Citrix Director, and Citrix Profile Management. • Strong understanding of Windows Server administration, Active Directory, Group Policy, and DNS/DHCP. • Experience with Citrix Cloud, Citrix Workspace, or Azure Virtual Desktop (AVD) is a plus. • Proficiency in PowerShell scripting for Citrix automation and administration. • Hands-on experience with Citrix monitoring tools such as Citrix Director, ControlUp, or eG Innovations. • Solid understanding of networking concepts (VPN, Load Balancing, Firewalls, VLANs, TCP/IP) as they relate to Citrix environments. • Strong troubleshooting skills and ability to analyze Citrix logs, performance metrics, and event viewer logs. • Experience with ITIL processes, incident, change, and problem management frameworks. Certifications (Any 2 mandatory): • Citrix Certified Expert - Virtualization (CCE-V) • Citrix Certified Professional - Virtualization (CCP-V) • Microsoft Certified: Azure Administrator Associate (if working with Citrix Cloud/Azure Virtual Desktop) Soft Skills: • Strong analytical and problem-solving skills. • Excellent communication and documentation abilities. • Ability to work independently and collaborate with cross-functional teams. • Adaptability in a fast-paced IT environment. Work Environment & Schedule: • Work from Office • Willingness to participate in on-call rotation for critical incident response Role & responsibilities Preferred candidate profile

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Windows ScriptingMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You will accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve issues related to Citrix Virtual Apps and Desktop Administration.- Collaborate with cross-functional teams to enhance system performance.- Develop and maintain technical documentation.- Implement best practices for system optimization. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Good To Have Skills: Experience with Windows Scripting.- Strong understanding of system administration and maintenance.- Knowledge of virtualization technologies and cloud computing.- Ability to diagnose and resolve technical issues efficiently. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Microsoft Azure Windows Virtual DesktopMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication within the team and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process effectively- Ensure seamless communication within the team and stakeholders Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration- Good To Have Skills: Experience with Microsoft Azure Windows Virtual Desktop- Strong understanding of Citrix Virtual Apps and Desktop Administration- Experience in designing, building, and configuring applications- Knowledge of application development best practices Additional Information:- The candidate should have a minimum of 5 years of experience in Citrix Virtual Apps and Desktop Administration- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Dear Candidate, Greetings! We have an opening for TCS, Kolkata, " Citrix, Active Directory" Skill : Citrix, Active Directory Experience : 6- 12 Years Location: Kolkata Please find below JD: Required Technical Skill Set: Citrix, Active Directory Roles & Responsibilities : Deep knowledge in Design, configure, and maintain enterprise Citrix & Windows infrastructure. Troubleshoot complex issues involving Citrix and windows infrastructure. Manage and optimize performance, availability, and capacity. Implement and maintain security policies, including ACLs and segmentation. Must have proven experience in enterprise platform management including architecture and integration of multiple Citrix & Windows components. Monitoring the environment’s uptime and component status. Building technical and security architecture for Citrix & Windows components. Lead compliance assessments with the customer on Citrix architecture. Executing limited POCs, where necessary, or supporting those done by the customer. Driving the quality of the on boarding plan with Services or Partners. Documenting and sharing technical best practices and insights with product engineering and the global cloud architect community.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to address system issues.- Document troubleshooting steps and solutions for future reference.- Assist in the implementation of new technologies.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of server and network infrastructure.- Experience in troubleshooting hardware and software issues.- Knowledge of ITIL framework and best practices.- Good To Have Skills: Experience with virtualization technologies. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Job Title: Lead Engineer – Security Operations Department: Engineering and Operations Location: Mumbai Reporting: Manager Security Operations Job Type: Full Time Shift: Rotational Shift PRE-REQUISITES Strong technical and subject matter expertise in at least four or more of the following security specialties: Firewall: Cisco, Palo Alto, Checkpoint, Fortinet, Zscaler, Barracuda VPN - IPSEC, SSL VPN: Ivanti, F5, Cisco, GlobalProtect NAC: Cisco ISE, Aruba ClearPass Unified Thread Management (UTM) SIEM products Qradar, Microsoft Sentinel etc. Load Balancers: F5 BigIP LTM/GTM, Citrix ADC Network Security (multi-vendor) experience. Cloud Infrastructure Mgmt.: Cloud stack, OpenStack, AWS, Azure, Netskope, PaloAlto Prisma Knowledge on scripting language like Python and automation Working knowledge and hands-on experience on Linux/Unix OS is desirable. Customer service experience preferably in a Global Operations Center environment Ticketing system knowledge Ability to workdays, evenings and weekends as required; 24x7 support in rotating shifts Flexibility with the ability to manage stressful situations and adapt to rapidly changing environments and requirements Analytical thinker willing to “think outside the box” to resolve customer impacting situations on first contact; understand customer pain Ability to work with Operations and Engineering on the priority of issues to resolve the urgent customer impacting issues first Aptitude and desire to learn advanced Network Security services. Creative, flexible thinker who is willing to take initiatives and share alternative solutions with peers and management Hands-on experience on Vulnerability Scanning, Penetration Testing Tools (Qualys, Nessus, Rapid7) Exceptional documentation and communication skills Ability to thrive in a fast paced, multi-cultural, customer-oriented environment MS Office proficiency RESPONSIBILITIES Incident Resolution Ticket resolution - work on trouble tickets, support the operation of advanced Network Security Services and take escalations Queue Management - keep a watch on queue and assign tickets Service Request - working on request for changes as per client requirements Perform the minor/major changes as per defined SoC process and work instructions Be a Subject Matter Expert (SME) on a few products Create Standard Operation Procedure Attend client calls and other technical meetings Assist in creation of Root Cause analysis (RCA) Security Performance Tuning Identify areas of Service Improvement Program (SIP) for key clients and reduce incidents Review code upgrade and test implement before rolling on to production Review documentation Recognize successful intrusions and compromises through review and analysis of relevant event detail information Review and update ROE on yearly basis Other Functions Work with hardware/software vendors to resolve problems Coordinate shifts and exchange handoff between various shifts Cross-train and mentor juniors Participate in various network and security related projects Perform other duties as assigned Any additional task given to the incumbent from time-to-time based on business needs TRAINING AND CERTIFICATION REQUIRED CCNA, CCSA, Fortinet NSE-4, PCNSE, CCIE, CEH EXPERIENCE Minimum 10 years of progressive, relevant experience and proven capability to work in a complex network environment EDUCATION Bachelor in Engineering - Computers/Electronics/Communication or related field Graduate/Post Graduate in Science/Math/IT or related streams with relevant technology experience TECHNICAL AND OTHER SKILLS Knowledge of ITIL, ISO27K, SOC 2 will be beneficial

Job Title: 3rd Line Network Engineer Location: Ahmedabad, Gujarat, India Shift Time: UK Shift Job Description To manage and own support tickets about existing customer services To design and implement changes as per the client’s requirements. To work closely with the 2nd Line Service Desk team and the Solution Delivery team to support customers and configuration tasks. Responsibilities Regular communication verbal and written, with existing customers Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk To take ownership and effectively manage support tickets for incidents, change, and service requests To plan and complete projects as assigned to you by the Head of 3rd Line Network Support. Documented customer solutions – CMDB, Visio documentation, technical summary write-up DR/Failover Testing To provide support and mentoring to 2nd Line engineers Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects On-call rota out of hours for high-priority incidents Required Experience Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level In-depth knowledge of configuring and troubleshooting network security devices/protocols Ability to troubleshoot and isolate faults to identify root causes and bring to resolution Advanced knowledge of layer 2 and 3 protocols Experience using at least one of the following firewalls: Palo Alto, FortiGate, and Cisco ASA. This should include experience of configuring and troubleshooting access lists, NAT, IPSec and SSL VPNs. Strong knowledge of OSPF and BGP in an ISP environment Proficient in packet capture and interpretation Familiarity with Cloud products such as Azure / Amazon AWS Experience working within a Managed Service Provider Environment. Minimum Basic experience with network automation/programing such as Ansible/Python Required Technical Skill Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless; Cisco, Meraki, Aruba Security; Palo Alto, Prisma, Fortinet, Cisco ASA SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage Cisco NAC ISE, SD-A/DNAC, DOT1x Cisco Nexus 7xxx, 5xxx, 2xxx series.

The Team Manager position is responsible for leading the employees on the Service Desk team in support of Client engagements. The Team Manager is responsible for supervising employees and ensuring employees follow processes and procedures, as well as maintaining employee morale and providing a framework for employee progress and success. Essential Functions: Responsible for achieving or exceeding monthly account-service level agreements (SLAs). Works with Operations Leadership to identify gaps and specific actions. Ensures all team members are aware of gaps and are working to overcome barriers and demonstrate effective management of improvement actions. Ensures chargeability reporting completed weekly. Approves and monitors employee timecard, schedule adherence, and attendance according to Bell Techlogix policy. Responsible for conducting regular coaching sessions and for retention of team members. Maintains acceptable conduct according to all Bell Techlogix policies and procedures. Maintains organizational effectiveness and efficiency by supporting, implementing, and communicating strategic plans. Monitors interaction volume and trends and takes appropriate action, requesting staffing adjustments when necessary to Operations Management. Understands and works within SLAs and KPIs to fulfill Companys obligations. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job performance; motivating, coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Assists in QA Review process implementation and notifies senior management of issues with maintaining QA program. Drives improvement and accountability for team based on QA and customer satisfaction feedback. Maintains a strong working relationship with clients and coworkers. Acts as point of contact for client inquiries and escalations. Works in an on call capacity as needed. Functions as Major Incident Manager as needed. Other duties as assigned. Required Experience, Education and Knowledge: Must be a college Graduate. Industry certifications preferred. Must be proficient in Microsoft Office and working in different operating systems. 2-3 years relevant helpdesk experience, IT and or desktop support experience. Minimum of one-year supervisory experience. Minimum 2 years customer service experience. Experience with ITIL best practices. ITIL Foundations certification preferred. Preferred Experience Certifications: 12 months technical support experience. CompTIA A+ Network+ HDI MSCE or Industry Equivalent Experience in troubleshooting internet browsers, smart phones & tablets a plus. Knowledge or exposure to the following: Windows OS, MAC OS, NICE CXOne, Beyond Trust, Microsoft Teams, Microsoft Office tools, TeamViewer, ServiceNow, SAP, Citrix, RDS Farms, IOS, and Intune. Ability & Skills: Ability to verbalize information and ideas in order for others will understand. Ability to identify and understand the speech of another person. Ability to use computers and computer systems (including hardware and software) to install programs, set up functions, enter data, or process information. Ability to multitask and complete tasks effectively. Excellent verbal and written communication skills. Ability to mentor and help in the professional growth of others. Highly developed interpersonal skills. Strong problem solving, conflict resolution, and customer service skills. Ability to work independently and maintain professional working relationships with coworkers. Ability to obtain information from all relevant sources and use information to identify solutions. Conditions of Employment Ability to lead and direct a group of employees. Must successfully pass pre-employment (post offer) background check and drug screen. Must be able to pass a skills assessment.

Description Daily Activities: Accept Inbound Calls/Chat/Self Service tickets according to agreed Service Level Target (SLT). Record and process tickets following agreed process and procedures including but are not limited to:  Identify/Classify/Evaluate incident types, priority, and service interruptions  Records incidents by symptom and resolution  Perform customer call backs as required  Closing Incidents/Request with confirmation from customers Using problem-solving and people skills to ensure swift resolutions to technical issues. Triage, diagnose and perform basic troubleshooting on computer error messages and failures and resolve or make recommendations for resolution of Incidents and Request. Utilize all technical tools/resources like remote management software to provide resolution in one call whenever possible. Address user concerns regarding hardware, software, and networking Account administration: new user requests, leaver requests, password requests etc., Timely ticket routing to next team when first attempt to resolution failed and follows defined exceptions. Coordinates with L2/other support team when applicable. Handles Special Projects as applicable and process Software Installation Request Escalate issues to next level support if needed Business Value Consistent and quality service delivery of end user support and request fulfillment Efficiency and cost savings. Service Desk can resolve those minor issues themselves, giving more bandwidth for next level of support to deal with the more complicated ones. Driver of great customer experience. Ability to quickly adapt to business requirements and provide effective and efficient solutions. The Role Please enter the responsibilities of the role  Perform customer support to client via telephone, chat, self-service tickets etc…  Resolving the issues through phone, chat and self-service communication channels  User Account management such as password resets, account unlock, assigning permissions, for reported incidents and requests.  Provide connectivity support for home users which includes network routers, Citrix, Virtual Technologies, MFA and VPN  Providing support for Microsoft Office 365, Windows, Chrome device, printer, mobile etc.,  Help resolve software and technical questions for the customer efficiently and effectively  Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.  Effectively manage length of calls, handle time, and after call work.  Manage customer expectations regarding estimated response times for issue resolution.  Achieve target SLAs like response and resolution times by partnering within L1, L2 and L3 Support organizations  Identifying potential major incidents and problems and highlighting them to management.  Escalating incidents that cannot be resolved, to the next level of support in line with service level agreements (SLAs).  Demonstrate effective soft skills, active listening skills and ability to empathize with customer’s situation  Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team to promote a 5-star customer service.  Promote teamwork and Service Desk success. The Requirements Please enter the minimum criteria, skills, education, licenses etc. required to do this job At least two years' experience in an IT performance analysis and end-user support role. Associate's or bachelor's degree in computer science, information systems, or similar is a plus. ITIL Foundation, IELTS, TOEFL Certification is an advantage. In-depth and current knowledge of computer programs, hardware, and business applications. Basic knowledge of Windows, MS Office 365, MFA, VPN, Citrix, Azure, Active Directory and Exchange Server related tools is a must/ Proficiency in Service Now ticketing tool or other task management software. Skilled in balancing technical knowledge with customer service skills. Analytical and problem-solving skills. Collaboration, communication, and interpersonal skills. Excellent organizational and time management skills.

About The Role We are looking for a VDI Engineer-Citrix operations engineer with 5+ years of experience with Citrix XenDesktop 7.5 and newer for both virtual desktops and published apps. Requirements Managing and maintaining MCs and DGs from top to bottom. Experience with managing VDI images for both persistent and non-persistent. Expertise with managing VDI policy through both Citrix native and GPO. Skilled in managing PVS environments. Experience with Citrix DaaS infrastructure such as Delivery controllers, Store Front and Cloud connectors. Seasoned in Workspace application management. Understands the process for connecting to a published resource from start to finish. Proficient in VMware hypervisor. Aware of Azure as a hosting location. Experienced in managing Citrix cloud deployment. Involvement with NetScaler gateway as ICA proxy, GSLB, managing an existing deployment and updating firmware. Proficient in Citrix Analytics for both performance and security. Familiarity with NetScaler ADM, NetScaler connector appliance and FSlogix.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Cencora is looking for a Mid-Level SQL Server Database Developer to join our Data Warehouse Team in our 3rd Party Logistics Division. Working closely with the Data Warehouse, Business Intelligence, EDI and Account Management teams; lessons learned from this activity will provide a foundation for growth for your career goals and exciting opportunities to take our operations farther with exciting technologies and methods. If you love a fast-paced and challenging work environment with many future world-wide support opportunities, you may be our ideal candidate. Shift : 02:00 PM to 11:00 PM IST PRIMARY DUTIES AND RESPONSIBILITIES: Build out new code management, release, and control procedures Troubleshoot SSIS package & SQL job failures Setup new inbound and outbound file processing requests Possess strong data analysis skills and an investigative mindset to troubleshoot and resolve issues by analyzing data and examining code in depth Be highly skilled in debugging and understanding existing code bases in T-SQL to connect the dots and resolve complex issues Develop centralized performance and security monitoring methods Design and implement High Availability and Disaster Recovery Solutions Hands-on experience in Microsoft SQL Server installation, configuration, performance tuning, maintenance, and Database Administration on Production Servers Maintain backup & recovery plans Participate in on-call rotation schedule Perform multiple Windows Server and SQL upgrades/migrations Work with supporting vendors, database owners, infrastructure teams Work with Windows environment for better SQL server compliance Contribute to new cloud platform choices Be well-organized and focused with good communication skills REQUIREMENTS: 6+ years - SQL Server – T-SQL 4+ years - SSIS Development and support 4+ years - SQL Server Administration 4+ years - Windows Server Administration 4+ years - Data Warehouse Environment One of the following PowerShell 3+ Years C# 3+ Years Nice To Have: 3rd Party Logistics Experience is a Major Plus PowerShell AS400, RPG Knowledge Windows Server Administration Azure . Experience & Educational Requirements: Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience. 2+ years of directly-related or relevant experience, preferably in software designing and development. Preferred Certifications: Android Development Certification Microsoft Asp.Net Certification Microsoft Certified Engineer Application/Infrastructure/Enterprise Architect Training and Certification, e.g. TOGAF Certified Scrum Master SAFe Agile Certification DevOps Certifications like AWS Certified DevOps Engineer Skills & Knowledge: Behavioral Skills: Critical Thinking Detail Oriented Interpersonal Communication Learning Agility Problem Solving Time Management Technical Skills: API Design Cloud Computing Methodologies Integration Testing & Validation Programming/Coding Database Management Software Development Life Cycle (SDLC) Technical Documentation Web Application Infrastructure Web Development Frameworks Tools Knowledge: Cloud Computing Tools like AWS, Azure, Google cloud Container Management and Orchestration Tools Big Data Frameworks like Hadoop Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design Microsoft Office Suite NoSQL Database Platforms like MongoDB, BigTable, Redis, RavenDB Cassandra, HBase, Neo4j, and CouchDB Programming Languages like JavaScript, HTML/CSS, Python, SQL Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

About Us Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity As a Product Designer II at Hiver, you are excited to make an impact and enjoy a high-growth SaaS startup. Shape our product's vision by implementing user-centric designs and collaborating closely with cross-functional teams. With your influential role, drive innovation and impact the product's direction. This position offers the opportunity to redefine industry standards, creating impactful, user-centered designs that fuel our company's growth. What you'll be working on? Develop and implement customer experience solutions for online platforms. Oversee the creation and production of customer experience elements from concept to finalization, including updates and revisions. Use various user-centered design tools (e.g., customer experience briefs, wireframes, prototypes) to execute customer experience solutions. Review and analyze high-profile projects, occasionally leading teams or projects in user-centered design. Innovate by researching and testing theories for cutting-edge design solutions. Analyze internal and external sites, consulting standards and policies to determine best practices. What are we looking for? 3+ years of experience in product design. Seeking designers capable of taking full ownership of projects, overseeing both visual and interactive aspects from inception to completion. Proficient in engaging with customers via calls to extract valuable insights, enriching the design process. Enthusiastic about delving into data, leveraging it to craft informed opinions and refine design decisions. Keen on researching analogous products to glean industry best practices, constantly learning and adapting to advancements.

About Us Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent rou of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity As a Software Development Engineer I (Backend) at Hiver, you will play a pivotal role in building our technical landscape and learning with our team while contributing to our vibrant company culture. With our customer base expanding rapidly and processing over 5 million emails daily for thousands of active users, you will be at the forefront of creating and enhancing the user experience. In this role, you will work with a team of highly skilled engineers while providing critical technical direction to our back-end development efforts. You will also have the exciting opportunity to tackle intricate technical challenges, including optimizing our architecture to handle the surging email volume and establishing a framework to monitor and enhance the performance of our back-end systems. You Will Be Working On Designing, building, and maintaining scalable backend systems and APIs for our B2B SaaS platform. Writing clean, maintainable, and efficient code while following software engineering best practices. Collaborating closely with cross-functional teams including Product, Design, and QA to deliver high-impact features. Taking ownership of small to medium-sized modules and features, from ideation to production. Debugging and resolving production issues, and continuously improving system performance and reliability. Participating in code reviews and sharing knowledge with peers to foster a strong engineering culture. We Are Looking For 1–2 years of experience in software development with strong fundamentals in data structures, algorithms, and object-oriented programming. Proficiency in at least one backend language like Python hands-on experience with modern frameworks. Exposure to relational databases (MySQL with a solid understanding of SQL), Redis, Queues & Caching techniques Familiarity with REST APIs, microservices architecture, and cloud platforms (AWS) A passion for solving real-world customer problems through technology. Good communication skills and the ability to work effectively in a collaborative team environment. A learning mindset and enthusiasm to grow in a fast-paced SaaS startup environment.

About Us Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent rou of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity As a Software Development Engineer II at Hiver, you will have a critical role to play to build and scale our product to thousands of users globally. We are growing very fast and process over 5 million emails daily for thousands of active users on the Hiver platform. You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors. You’ll get the opportunity to work on complex technical challenges such as making the architecture scalable to handle the growing traffic, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance. Code, design, develop and maintain new product features. Improve the existing services for performance and scalability You Will Be Working On Own the complete product lifecycle, from coming up with the right product features for customers, system improvements, and addressing tech debt followed by deciding the technical approach, sizing up the work and effort, and forming the release strategy Act as a role model for ensuring code quality at Hiver. Extensively participate in code reviews across multiple projects Coach junior engineers with code comments, documents, and presentations. Promote the best coding and testing practices across the team Track record of assessing the fairly accurate expected time of arrival (ETA) for large & complex projects and working with a team to meet these timelines with high confidence Engaging in brainstorming sessions to thoroughly understand the problem, crafting innovative solutions through thoughtful design, developing the system with precision, and ultimately overseeing a successful release. Instrumenting and troubleshooting distributed systems. What We Are Looking For A minimum of 3 years of professional experience as a Backend developer in Python or other backend scripting languages ( Node.js, PHP, Ruby ) Solid understanding of data structures/algorithms, low-level design, and system design Should have built and maintained production-grade services which are being used by a good number of active users/customers Deep understanding of relational databases (eg, MySql) with some experience with NoSQL databases too Experience working with distributed systems. Experience working with cloud platform providers - AWS, GCP Experience with Kubernetes is a plus

Job Reference # 318218BR Job Type Full Time Your role Are you passionate about integrating complex software systems and troubleshooting technical issues? Do you want to contribute to the development and evolution of strategic platforms? Are you motivated to work in a complex, global environment where ideas are valued, and effort is appreciated? We are looking for an Integration Engineer to join our team and help us to: integrate Attribute Based Access Control software with various Credit Suisse (CS) and UBS systems (Active Directory, Entitlement System, Data Catalogue, etc.) (35%) troubleshoot software issues at Level 3, collaborating with internal teams, vendors, and other CS/UBS teams (network, cloud, security, IT on business side) (25%) conduct research and hands-on learning with different technologies (DBs, Cloud services, Application Solutions) across on-prem, Azure, and SaaS (25%) prepare and automate upgrades of vendor software on platforms like Azure Kubernetes Services and OpenShift (5%) prepare and automate building software and necessary elements (rpm, msi, ARM/Terraform) for test environments (Azure cloud, Linux/Windows/Citrix servers) (5%) improve and maintain CI/CD pipelines (GitLab, Azure DevOps pipelines, Jenkins) (5%) Your team You will join a dynamic team responsible for integrating and maintaining complex software systems. Our team collaborates with various departments and technical teams worldwide, ensuring seamless integration and high-quality solutions. We work during standard European hours and focus on delivering secure, available, and high-performance solutions. Your expertise ideally 8+ years of experience in IT, preferably in an enterprise or corporate environment experience with Continuous Integration (CI) and Continuous Deployment CD understanding of information security concepts (Data Protection, DLP, IRM, Identity and Access Management, Cryptography) both on-prem and in the cloud familiarity with Data Protection, Data Scanning, and Data Catalogue products and technologies experience in designing and engineering new IT services at scale experience in global rollout of new enterprise-wide services and integration of vendor products experience working with regulatory requirements (e.g., GDPR, FINMA, MAS) security certifications such as CISSP, CISA, CSSLP, CISM, CCSP About Us UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.. We have a presence in all major financial centers in more than 50 countries. How We Hire We may request you to complete one or more assessments during the application process. Learn more Join us At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves. We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us. Disclaimer / Policy Statements UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

About Us Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent rou of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity As a Software Engineer at Hiver, you will play a pivotal role in building our technical landscape and learning with our team while contributing to our vibrant company culture.With our customer base expanding rapidly and processing over 5 million emails daily for thousands of active users, you will be at the forefront of creating and enhancing the user experience. In this role, you will work with a team of highly skilled engineers that will help you learn and execute. What you will be working on? Build a custom solution to extend WordPress functionality based on project requirements. Implement SEO best practices through code, including meta tags, schema markup, and optimized URL structures. Optimize page load speed to meet Core Web Vitals targets Collaborate with designers and content teams to accurately implement designs and content. Troubleshoot and resolve technical issues on WordPress sites, including debugging code and fixing crawl errors. Configure and manage 301/302 redirects via server settings, .htaccess or PHP hooks Assist in maintaining and updating WordPress sites, applying security patches and performance enhancements. Participate in code reviews and adhere to best practices for clean, maintainable code. What we are looking for? 3-4 years of experience in WordPress development with Elementor builder, including custom plugin development. Proficiency in HTML, CSS, JavaScript, MySQL, PHP (OOP) Familiarity with server configuration (.htaccess, Apache2), MySQL queries, WP-CLI, and Git version control Knowledge of WordPress Hooks & APIs and custom post types, and plugin architecture. Solid understanding of technical SEO implementation, including meta tags, schema markup, redirects, and sitemaps. Familiarity with SEO tools such as Yoast SEO. Strong problem-solving skills and attention to detail. Experience with version control systems like Git. Excellent communication skills and ability to work collaboratively in a team environment.

Experience : 2 – 7 Years Work Location : Hyderabad Work Mode : Work from Office Primary Skills : Routing & Switching : Strong understanding of L2/L3 networking Load Balancers/WAF : Hands-on experience with A10 , F5 , Citrix NetScaler Firewalls : Working knowledge of FortiGate , Palo Alto , Cisco ASA , Checkpoint Switches : Configuration and troubleshooting on Dell and Cisco switches Virtualization Networking : VMware Networking concepts Cloud Networking : Azure : VNet, Peering, NSG, UDR, VPN (S2S/P2S), Load Balancer, ExpressRoute, App Gateway (WAF), CDN, Azure Firewall, DDOS, DNS, Azure Virtual WAN, Front Door, Bastion, NVA, Network Watcher AWS , OCI , GCP : Exposure to networking services on these platforms Job Responsibilities : Design and implement complex network architectures and cloud network solutions Actively troubleshoot and resolve customer issues related to on-prem and cloud networks Plan and execute deep-dive technical activities and lead network-related projects Manage and close support cases efficiently using internal ticketing systems Ensure SLA compliance, incident lifecycle management, and knowledge base contributions Drive process improvement and maintain documentation in the central repository Participate in on-call support rotation Collaborate cross-functionally to align network infrastructure with business needs Mentor team members and share technical knowledge through how-to guides and meetings Requirements : Hands-on experience in routing, switching , and firewall/load balancer technologies Strong background in hyperscale cloud networking (Azure mandatory; AWS, OCI, GCP desirable) Exposure to ITIL practices ; ITIL certification is a plus Experience working with ticketing tools and monitoring systems Excellent communication and presentation skills Ability to handle client interactions , understand requirements, and suggest solutions Must be self-driven , proactive, and capable of managing deadlines Certifications (Preferred) : Cisco CCNP (preferred) or multiple CCNA certifications Azure / AWS certifications are an added advantage

"Please send your responses at "Radhika.Gupta1@teleperformance.com ". Work Exp: 7+yrs Work Location: Mumbai/Gurgaon Role Summary: We are looking for a highly skilled Senior Network Engineer with 7-12 years of experience working on large-scale, enterprise-grade IT infrastructure Networks. This engineering role involves high-level support, hands-on deployments, and escalated troubleshooting across core networking and security systems. Candidate needs to have experience on devices such as Cisco 9000/8000 series switches and routers, Fortinet FortiManager/FortiAnalyzer, and Palo Alto Panorama/Strata. You will be part of the engineering team, contributing to network transformation, optimization, and infrastructure readiness for the future. Key Responsibilities: Lead or support escalated L3 troubleshooting for complex enterprise network and security major incidents. Perform end-to-end design validation, device configuration, migration, and deployment for new network rollouts and upgrades. Work on high-performance large data centres and distributed environments Provide expert-level support during change implementations, post-deployment testing, and UAT. Ensure network designs comply with architectural standards, scalability, and future-readiness goals Manage and update high-quality network diagrams and configuration documentation. Participate in vendor coordination for hardware issues, RMAs, and software bugs scrubs. Collaborate with cross-functional teams (Security, Cloud, Ops, service delivery) for holistic incident handling and optimization Contribute to problem management reviews, long-tail incident analysis, and remediation planning Serve in a 16x7 rotational escalation schedule. Device lifecycle management and EOL / EOS management. 🛠 Key Technical Skills & Experience: Core Networking & Routing: Hands-on experience with Cisco 9000 Series Switches (Catalyst & Nexus), Arista switches. Knowledge of Cisco 8000 Series Routers, ASR & ISR platforms Strong routing protocols: BGP, OSPF, EIGRP, MPLS, VXLAN, VRF/VRF lite SD-WAN knowledge preferred (Cisco, Viptela, Citrix, Versa, Fortinet). Cisco Data Centre technologies like ACI (Spine / Leaf) architecture. Knowledge of HPE devices would be an added advantage. Network Security: Extensive experience on Fortinet Firewalls (FortiGate) including FortiManager / FortiAnalyzer. Deep understanding of Palo Alto Networks including Panorama, Prisma Access / Prisma Cloud, Strata & Next-Gen Firewalls. Familiarity with Cloud instances of PA would be an added advantage. Knowledge and administration experience Cisco ISE. Familiar with Cisco FMC / FTD (Firepower Threat Defence) and ASA platforms Firewall rule design, policy tuning, NAT, segmentation, and HA configurations Basic knowledge and understanding of various audit types like ISO / PCI-DSS, SOC, SOC2, VA/PT. Wireless & LAN Experience with HPE Aruba / Fortigate Wireless / Cisco Wireless LAN Controllers (WLC 9800 Series) and Aps. Troubleshooting large campus/branch wireless deployments (Wireless Band 5/6/7) Tools & Automation: Experience with Network Monitoring Tools (SolarWinds, PRTG, Cisco Catalyst manager) Knowledge of Ansible or Python for automation is a bonus Preferred Certifications (not mandatory but advantageous): Cisco: CCNP Enterprise, CCIE (written or lab) Palo Alto: PCNSE Fortinet: NSE 4/5/6 Cloud: Azure Network Engineer Associate, AWS Advanced Networking Soft Skills & Collaboration: Strong written and verbal communication skills — ability to explain complex topics clearly Capability to handle pressure during escalations and major incidents Proven ability to work in matrixed environments and across geographies Attention to documentation, reporting, and escalation hygiene Experience in working with Visio / Ms Excel will be an advantage.