Company profileEstablished in 1993, Koenig is a veteran in the IT industry. Koenig is one of the #1 IT Training companies in India and is fast spreading internationally with major centers in India, USA, Middle East, Africa & Australia. Koenig is partner with all leading vendors including Microsoft, VMware, AWS, Cisco, Oracle, CompTIA, ISACA, Citrix. Koenig specializes in providing technical training on all popular IT certifications. We serve customers from over 50 countries worldwide. We have been adjudged as the Best Place to Work for 2010 - 2021 in Education & Training industry. Why KOENIGOur employees say “It’s the Best Place to Learn”Opportunity to work with the Fortune 500 companies & learned colleagues.Best remuneration in the industry. Job Description Job Location: Jaipur Job Title: Customer Success Manager( Inside sales) We are looking for a high-performing Sales Professionals to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.Successful previous experience (b2b /B2C /it training )as a sales representative, consistently meeting or exceeding targets.Excellent (by all parameters) in Communications (verbal, written).Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organizationUnderstand customer needs and requirementsResearch accounts, identify key players and generate interestBuild and promote strong, long-lasting customer relationships by partnering with the client and understanding their needs.Proven ability to convert the given leadTo identify potential business opportunities Identify the decision makers and pitch our services to the companies GloballyTo have regular follow up with potential prospects and convert them as customerTarget orientated, ambitious, creative, customer focusedShould definitely be a ""People's Person"", i.e. Should love to interact with people and forge fruitful network.- Should be able to identify right stakeholders to connect wherever business opportunity exists.- Should be willing to learn, and must be a good listener.Koenig is actively automating. You will have to help in automation by using, helping troubleshoot and giving ideas.Should be able to Manage/Mentor/Advice business team in sales when needed, and ask for help if necessary

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D. The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments? Position : Engineer Global SupportLocation : Gurugram The Support Expert (3rd Level Support – SW/HW) supports requests from Tech Expert (2nd Level Support) in solving technical queries for the respective products (Compass Cash Center, Compass Casino Connect, etc.). He/she processes routed, functionally escalated customer inquiries and provide solutions. The Support Experts are the focal points to involve further Organizations providing L4 Support (e.g., Quality Management, R&D, TPMs, external suppliers etc.).Knowledge Transfer into Service and through different service levels is at all times ensured. Continuous improvement in quality and efficiency is his/her day-to-day charter.The Support Expert (3rd Level Support – SW/HW) impacts in these main areas: Effective and customer-oriented expert support concerning complex issues for the focused productsMonitoring and acceptance of allocated Cases routed from L2 to L3 Support,, fulfilling internal OLAs and customer SLAs to drive customer satisfactionDetailing of customer requests forwarded from L2 Support and identification of the most effective solutions for customer’s problems in MS Dynamics ToolDetailed problem analysis, remote identification of a solution (via phone, e-mail, remote or visual support) and documentation in the Field Service and Support Management System (TopDesk / Dynamics)Regular communication of status and solutions for requests via the Field Service and Support Management SystemIf required, provision of on-site support (troubleshooting, complex solutions, answering very complex technical customer questions) to solve very complex problemsDocumentation of problem-related solutions with the help of knowledge articles, error tree updates, etc.Providing know-how via (online) trainings, knowledge articles, documentation reviews etc.Identification and categorization of customer inquiries that require further support and forward them to the respective specialist (Level 4 in R&D, Integration, Quality) in case of product change requests, upgrades, quality matters, etc.Central point of contact to involve further non-service experts (Level 4) like Quality, R&D, OEMs and management of interaction and sparring with thoseContribution to continuous product improvements by raising quality notifications or change requestsConstant optimization of end-to-end support workflows, governance and tools through consolidation of customer feedback and initiation of corresponding actionDriving escalations to resolution The Support Expert (3rd Level Support - GDM) closely cooperating with Global: Training, Knowledge & Technical Communication, R&D, Product Quality Regions: Tech Expert (2nd Level Support) Requirements: Personality / Skills / Professional Qualification & ExperienceEngineering degree in Computer/IT/Electronics/Electrical with many years professional experience in technical service in various support levelsMinimum 5-6 Years experience in SW support is requiredDemonstrated skills in operating systems (MS platform – (SERVER200x, CITRIX) and skills in database systems (MS SQL 200x, Oracle). Working knowledge of used programming languages (e.g. JAVA, .NET, ) and have excellent ability to communicate and work effectively with other team members in a multicultural and international environment. Working Knowledge of NetworkingStrong service mentality and the ability to successfully carry out systematic problem analyzes even under pressureTaking over responsibility, handling customer and colleagues with respectFluent in spoken and written EnglishThe ability to make recommendations for continuous quality improvements in all areas of accountability. Flexibility to work long hours as necessary and able to handle high pressure in a professional manner

Greetings from TCS!!!!!!!TCS Hiring for Citrix Cloud MigrationJob Location: ChennaiExperience Range: 8-12 YearsJob Description :Proven experience in designing and managing Citrix solutions, including Citrix Virtual Apps and Desktops and Citrix Cloud.• Experience with Microsoft Azure cloud platforms.• Strong knowledge of virtualization technologies.• Proficiency in scripting and automation.• Expertise in Active Directory, Group Policies, and identity/access management integration.• Citrix certifications such as CCP-V (Citrix Certified Professional - Virtualization) or CCE-V (Citrix Certified Expert - Virtualization).Responsibilities:• Design and implement Citrix solutions in cloud and hybrid environments.• Define architecture frameworks for Citrix Cloud services, Virtual Apps, and Desktops.• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.• Lead end-to-end deployment of Citrix Cloud services, including migration from on-premises environments.• Configure and optimize Citrix environments for scalability, performance, and security.• Integrate Citrix solutions with identity management, security tools, and third-party applications.• Collaborate with cross-functional teams, including network, security, and infrastructure teams, to ensure seamless operations.• Perform performance tuning and optimization of Citrix workloads.• Troubleshoot and resolve issues in Citrix environments, ensuring high availability and reliability.• Develop comprehensive documentation for designs, configurations, and best practices.• Stay current with the latest Citrix, cloud, and virtualization technologies.

Position: Senior System Analyst Shift: EST Location: Hyderabad(WFO) The Senior Support Analyst will provide system administration functions to a global client base using a Manufacturing Execution System (MES) as part of the organization's Solution Delivery team. The ideal candidate for this role will be able to follow the team's shared schedule for on-call support, including: Participation within 24/7 On-call model with rotating schedule, may require evening, weekend, holiday work availability. Notice is typically provided but in some instances, issues may arise that require immediate support, so flexibility with work hours is desired. May need to provide support during specific events and/or issues, such as cut-over weekends[BT1] . Due to role supporting Production, all deadlines and/or timelines must be fulfilled as defined/committed. Responsibilities as part of this role will include: General Installation/Infrastructure Support: Document installations, including: project servers, IP addresses, Change Requests, associated databases, non-standard user accounts, passwords and any additional server information required. Provide information to team members regarding[BT2] outages for installations and upgrades (including completion and availability). Support installation and administration of databases and applications[BT3] . Support administration of infrastructure installation and supporting applications (MS Office, Adobe, updates, upgrades and patching[BT4] ). Support Citrix administration, troubleshooting, and coordination[BT5] . Ensure information is shared among team members regarding steps and dependencies within installation processes. Test installations and configurations, post-installation changes, edits and database exports. Test each published icon after installation. Test non-system infrastructure changes (patches, edits, applications and upgrades). Application Support: Troubleshoot installations, application issues, and configurations. Assist project teams testing new releases or patches. Contribute, as needed, to other global documentation, including but not limited to: Design/Architecture, Test Summary Report, Validation Plans and/or Reports. Actively participate in development and maintenance of teams knowledge database, including Guidelines and FAQs. Provide approval for application-related documentation. Incident/Change Management: Create, manage and process Change Requests and Trouble Tickets (Incident/Change Management) for application-related issues, changes and associated activities[BT6] . Produce notes and supporting documentation for record keeping and data stewardship responsibilities. Provide approvals to complete appropriate requests. End User Training and Communication: Provide application icons to team members[BT7] . Provide links to resources (e.g., Citrix neighborhoods[BT8] ). Provide training on application modules and functionality. Provide training on non-application modules and/or functionality. Author tutorials for end user task training, as needed. Soft Skill Requirements: Keen attention to instructions and details Ability to manage workload and priorities, including assessing incoming items and re-prioritizing tasks as needed Organized individual with strong note taking and documentation skills. Proactive communicator, capable of leading discussion and driving follow-up with customers, other third parties, international team members and end users as needed. Quick learner with capability to pick up new technologies quickly. Independent individual who works well autonomously and also in collaboration within a group setting. Position Requirements: Operational experience in Microsoft Windows Ecosystem SQL Networking Skills Desired Experience: Prior experience working in Manufacturing Information Technology/System Administration Such as installations, upgrades and etc And stakeholders Db admin is very limited. We will occasionally install and configure certain parts, but much will be handled by DB team MS Edge and Kepware Separate CTX team for many tasks, but we sill need to have enough access and knowledge to clearly define when to involve CTX team While following strict MES manufacturing guidelines Manage workflow for new user access requests for MQuEST environments Knowledge Articles, documents, and tools ServiceNOWIncident and Change Management

Job description: Job Description Do• Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports.͏ ͏ ͏ ͏ Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Do• Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports.͏ ͏ ͏ ͏ Mandatory Skills: Tools Development-Software Engineering . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

The OpportunityAre you a top-tier Systems Reliability Engineer with a passion for customer success and expertise in networking, virtualization, OS, Cloud, DevOps, and Storage domains? If so, you would thrive in our team of leading technology specialists and have the opportunity to work on cutting-edge projects that directly impact customer satisfaction and business success.About the TeamThe Systems Reliability Engineer will join a dynamic and collaborative team focused on delivering exceptional customer support and ensuring the reliability of our services at Nutanix. Based in Pune, this team comprises top-tier technology specialists who thrive on innovation and problem-solving. Emphasizing a culture of continuous learning, knowledge-sharing, and teamwork, the team is dedicated to improving customer satisfaction and contributing to the overall business success by working on cutting-edge projects that directly impact our customers’ experiences and successes.You will report to the Manager, Worldwide Support, who promotes a supportive and customer-centric leadership style. The manager emphasizes collaboration and growth, ensuring that each team member has the opportunity to contribute and excel in their role. This role does not require travel, allowing you to focus on delivering outstanding support and service to our customers while maintaining a healthy work-life balance in a hybrid setup.Your RoleDirectly troubleshoot and resolve complex technical issues for customers, ensuring high satisfaction levels.Collaborate with developers to identify and address product defects and enhance serviceability.Analyze existing customer data to mitigate risks and improve overall product reliability.Foster partnerships with technology allies to collaboratively resolve issues and drive ecosystem improvements.Contribute to and expand internal and external knowledge bases, promoting continuous improvement.Champion customer needs by gathering feedback and driving product enhancements with development teams.Provide support coverage during weekdays and off-hours on a rotational basis as necessary.Mentor and guide junior team members, fostering a collaborative and growth-oriented team culture.What You Will Bring4-11 years of experience in Systems Reliability Engineering or similar roles.Strong expertise in troubleshooting Virtualization (preferably VMware ESXi), Networking (layer 2/3), Linux Systems, DevOps, Cloud, or Enterprise Storage.Proficient in both written and verbal communication, with the ability to collaborate effectively across geographically dispersed teams.Experience working directly with customers to resolve complex technical issues.Degree in Engineering or Computer Science preferred.Customer-driven mindset with a passion for delivering high-quality support experiences.Familiarity with technologies from partners like VMware, Citrix, and Microsoft.Ability to develop tools and contribute to the improvement of internal and external knowledge bases.Work ArrangementHybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

Req ID: 318719 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Automation Anywhere Senior Developer to join our team in Bangalore, Karnataka (IN-KA), India (IN). Roles & Responsibilities: 5+ years of Automation Anywhere development in the enterprise software space, agile methodologies Work independently or under the direction of Architect/Leadership. Design and develop solutions utilizing Automation Anywhere Tool and maintain technical responsibility for project delivery as the sole technical resource on a project Strong technical leadership skills in evaluating Software Solutions, and following best practices in architectural design and applying design patterns Experience in RPA infrastructure setup is a plus Good understanding of attended vs unattended robotics implementations Knowledge of Citrix environment with RPA Tools Knowledge of OCR libraries or tools (eg., ABBYY..). Excellent interpersonal and relationship building skills to deliver proposals; provide user support and interact with team members and other departments Flexible and agile attitude in respect to responsibilities and change that may be outside your control Flexible and adaptable, the individual will be open to learning new methodologies, tools, platforms and systems Minimum Skills RequiredAutomation Anywhere - 5+ About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Developer, Consulting, Information Technology, Programmer, Technology

Req ID: 317493 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital Engineering Staff Engineer to join our team in Bangalore, Karnataka (IN-KA), India (IN). Job DutiesRoles & Responsibilities: 7+ years of Automation Anywhere development in the enterprise software space, agile methodologies Requires minimum of 1-2+ years of experience in leading the Automation Anywhere teams, work independently or under the direction of Architect/Leadership. Design and develop solutions utilizing Automation Anywhere Tool and maintain technical responsibility for project delivery as the sole technical resource on a project Take business requirements, current and future state process designs and translate them into process flows Strong technical leadership skills in evaluating Software Solutions, and following best practices in architectural design and applying design patterns Experience in RPA infrastructure setup is a plus Good understanding of attended vs unattended robotics implementations Knowledge of Citrix environment with RPA Tools Knowledge of OCR libraries or tools (eg., ABBYY..). Excellent interpersonal and relationship building skills to deliver proposals; provide user support and interact with team members and other departments Ability to build trusted relationships with team members and managers to develop solutions Flexible and agile attitude in respect to responsibilities and change that may be outside your control Flexible and adaptable, the individual will be open to learning new methodologies, tools, platforms and systems Minimum Skills RequiredAutomation Anywhere - 5+ Any other RPA tools (UiPath / Blue Prism / Microsoft Power Automate) - 2+ (optional) Lead Developer / Technical Lead - 2+ yrs About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Developer, Consulting, Technology

System Administrator Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our True Performance System - a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology. Why join Brennan True performance for our customers starts with a true belief in our people. It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members. True rewards In addition to competitive remuneration, Brennan offers extensive benefits, including: Training and certification bonuses Culture Awards that recognise excellence Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors Vibrant, fun social activities Discounted hardware and software An environment that embraces learning and development The Role To provide 1st, 2nd or 3rd level technical support to Brennan IT clients, engineers and staff, 1st level monitoring and technical support to Brennan IT clients and staff. To coordinate, collaborate and escalate incidents within stipulated timelines, maintain existing cloud/infrastructure services and ensure that environment runs in an optimal way. and Continuously Improve the Efficiency and Excellence of Service Delivery as Measured by Client facing Surveys and Ratings in every department you are part of. 2-5 yrs minimum experience in Windows Server Administration / System Administration / Wintel Administration / Hyper V Administration / IT Technical Support role/ for international clients, preferably in Managed Services IT provider / IT Companies. Role Responsibilities Maintaining/contributing to KMS for client and internal team, for both technical & processesServer monitoring using SCOM, N-ABLE, Logic Monitor, Basic Intune / SCCM configurationsUnderstanding of O365, Mimecast, Intune, Azure integrationVendor Management (hardware and Software vendors - HP, Dell, MS, VM, Citrix and others)Storage understanding NAS, SAN e.g., data domain, IBM, Netapp, Hitachi, Fujitsu, HP 3parAdministration of Windows Server, groups, group policies, DNS, DHCPUnderstanding of backups, replications for Veeam, Symantec, Zetro, CommvaultOn premises backup alert management, monitoring and restorationSSL certificate renewal and installation on various roles (IIS, ADFS, ADC-Netscaler, Apache, SQL Reporting Services, WAS, Load Balancers)Smooth and timely customer engagementDisk, CPU, Snapshot management provisioningMonitor, manage experience with ESXI/Hyper-V hosts, Nutanix, Dell, HP SimpliVityManage understand Failover Cluster, NLBCitrix/RDS/WVD knowledge with application publishing, upgrading, managing securelyManage windows update compliance.Antivirus Management, Sophos, Defender.Patching ESXi hosts and vCenter updatesKnowledge of vulnerability management and critical remediationChange management, performing RCA and able to clearly articulate the actions/outcomes Key Competencies and Qualifications required Knowledge of as many more technologies like VMware, Windows Hypervisors, Azure Administrations, O365, Mimecast, SQL Administration, Windows Administration.Should have experience in VM Deployment, VM Migration, managing host clustersExtremely high-level attention to detail with methodical troubleshooting processGood verbal and written communication skillsMust have knowledge of Storage technologies like HP, IBM, Dell, Cisco servers, O365, Azure Administration)Proactive vs Reactive approachITIL Service Management Foundation accreditation Essential Skills Windows Server including 2016/2019, DNS, DHCP, Group PolicyActive Directory 2012 and aboveVMware / Virtualization (Hyper - V, VMware)O365, Azure Administration Desired Skills Exposure to Backup tools like Veeam/Commvault/Backup execWindows Administration certifications 2012 and aboveExposure to SAN /NASMS Azure and Office 365 AdministrationSymantec Endpoint or McAfee or Sophos or Sentinel One or CrowdStrikeExposure to Blade servers and configurationsITIL Foundation and ServiceNow ITSM tool Brennan is an equal opportunity employer

Greetings !!! We have job opportunity with one of our client through Fidelis payroll, please find more details as below. If your interested kindly share me at ramya.k@fidelisgroup.in Role : AWS Devops Engineer with Citrix Location : Bangalore, Pune and Hyderabad Notice Period : Immediate to 15 days Work Shift : Rotational shift including night shift JD as below Mandatory skills: AWS Devops, Kubernetes, Docker, Python scripting (Basic/intermediate), Azure, Citrix Experience with setting up services in public cloud using infrastructure as code Experience with troubleshooting web applications including low level issues in systems, networks, and databases Knowledge of software development or scripting, (Python) Knowledge of Linux/Unix operating systems Understanding of networking and web application security including TCP, HTTP, DNS and SSL Experience of modern development workflows such as Git and CI/CD ideally using GitHub Enthusiasm for sharing knowledge, leading by example, mentoring others, and working in a diverse and inclusive multi-disciplinary agile team. Experience with containerized applications and running them in an orchestrator, ideally Kubernetes Thanks & Regards Ramya

Company Description Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region. Job Description Work Experience Requirements: Lead or support the rollout of Microsoft 365 services across the organization. Act as the SME for all digital workspace components including Microsoft 365, virtual desktops (Citrix/VMware/Azure Virtual Desktop), endpoint management (Intune/Config Manager), and collaboration tools. Define and implement the digital workspace architecture and roadmap aligned with business and IT strategies. Provide expert-level guidance for the integration, configuration, and support of digital workspace platforms. Lead or support projects related to Microsoft 365 rollouts, device management, VDI deployments, and remote work enablement. Work closely with infrastructure, security, and service desk teams to ensure successful solution delivery. Evaluate and recommend digital tools and enhancements based on business needs. Oversee performance monitoring, incident resolution, and change management for digital workspace systems. Define policies for access, device security, data protection, and usage in coordination with cybersecurity teams. Perform regular assessments and health checks of workspace technologies to improve reliability and user experience. Advocate for the end-user by ensuring solutions are intuitive, reliable, and supported by proper training and documentation. Collaborate with internal teams to improve user adoption and digital literacy. Analyze user feedback and usage analytics to optimize the digital environment. Plan and execute M365 migration projects (e.g., Exchange to Exchange Online, file shares to OneDrive/SharePoint). Coordinate with vendors and stakeholders for successful deployment. Configure and manage M365 components, including Exchange Online, Teams, SharePoint Online, Intune, Azure AD, and Defender for M365. Maintain and monitor day-to-day operations of the Microsoft 365 environment. Manage users, licenses, roles, and groups in Microsoft 365 Admin Center and Azure AD. Configure policies and compliance settings using Microsoft Purview and Security & Compliance Center. Handle escalated support issues, troubleshooting and resolving service-related incidents. Monitor service health, performance, and ensure system availability. Implement and manage data loss prevention (DLP), multi-factor authentication (MFA), conditional access policies, and other security features. Work with IT Security teams to ensure compliance with organizational and industry standards. Develop documentation, guides, and training material for end-users. Conduct training sessions to drive adoption of M365 collaboration tools. Provide guidance on best practices and efficient use of Microsoft 365 apps. Required Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 8-10 years of experience with Microsoft 365 implementation and administration. Deep expertise in Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online), Intune, Azure AD, and endpoint lifecycle management. Experience with VDI technologies (Citrix, VMware Horizon, or AVD). Proficient in PowerShell scripting and automation. In-depth knowledge of Microsoft 365 platform, including Exchange Online, SharePoint Online, Teams, OneDrive, Intune, and Azure AD. Experience with PowerShell scripting for automation and administration. Familiarity with M365 licensing, service management, and support models. Preferred Qualifications Microsoft certifications (MS-102, MS-700, MS-500, AZ-104, MD-102). Experience with hybrid environments and on-premises AD synchronization (AAD Connect). Knowledge of Microsoft Defender for Endpoint, Purview, or Microsoft Sentinel. Knowledge of Zero Trust, Conditional Access, and endpoint security policies. Experience with mobile device management (MDM) and bring-your-own-device (BYOD) strategies. Understanding of ITIL or service management processes. Qualifications Educational qualification: BE, BTech, BCA, BSc (IT) MCA, MBA (IT) and MSc(IT)

Know anyone who is interested? Experience:7yrs to 12yrs Location:Chennai,Kolkata Notice period:Immediate to 90days Citrix,citrix administration,Azure Interested canditates can send resumes to sumi.p@staffing.in. #Citrix,Citrixadmin,#Azure,#immediatejoiners,#chennai,#chennaijobs,#kolkata,#kolkatajobs

Know anyone who is interested? Experience:7yrs to 12yrs Location:Chennai,Kolkata Notice period:Immediate to 90days Experience supporting various versions of Citrix XenApp 6.5, XenDesktop 7.x, Citrix Secure Gateway, Citrix Web Interface, Citrix Edgesight, Citrix Director, and Citrix Netscaler. Citrix Certification (CCA-V/CCP-V) and Microsoft Azure (AZ-103/AZ-900) Must have a solid foundation in Citrix from initial requirements gathering, testing, documentation and installation through all troubleshooting aspects. Solid understanding and familiarity with CloudFormation Templates. Experience with Git, Jenkins, Puppet, Terraform and other cloud tools. Effective at reading/writing scripts to deploy images in Cloud environment. A passion for learning and keeping up to date with the latest tools and technologies Ability to work independently without intensive oversight, initiative and ability to research problems independently Interested canditates can send resumes to sumi.p@staffing.in. #Citrix,Citrixadmin,#Azure,#immediatejoiners,#chennai,#chennaijobs,#kolkata,#kolkatajobs

Citrix XenApp/XenDesktop administration Citrix ADC (NetScaler) configuration Profile Management & Citrix StoreFron Windows Server 2012/2016/2019 administration Active Directory, DNS, DHCP Group Policy Management SCCM Management Of windows server

About The Role As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? ? ? ? Mandatory Skills: Desktop Support. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: UxM - NexThink. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

A Lead Server Engineer is typically responsible for overseeing the development, deployment, and maintenance of server-side infrastructure for a company's applications or services. In addition to technical skills, this role requires leadership abilities to guide and mentor a team of engineers. Heres a breakdown of what the role typically involves: Key Responsibilities: Server Architecture & Design: Design and build scalable, secure, and efficient server-side systems. Architect cloud infrastructure (e.g., AWS, Azure, Google Cloud) and manage large-scale server deployments. Team Leadership: Lead and mentor a team of server engineers, providing technical guidance and support. Foster collaboration between cross-functional teams (e.g., backend developers, DevOps, product managers). Review code, perform technical audits, and ensure high coding standards. Performance Optimization: Analyze server performance, identify bottlenecks, and implement optimizations for speed and efficiency. Work with other teams to ensure high uptime and low latency for services. Security & Compliance: Ensure server environments are secure and compliant with industry standards and regulations. Implement best practices for server hardening and data protection. Deployment & Maintenance: Oversee server deployment processes and manage continuous integration/continuous deployment (CI/CD) pipelines. Troubleshoot issues related to servers, databases, or APIs. Collaboration & Communication: Work closely with product, front-end, and DevOps teams to ensure alignment on project goals. Communicate effectively with non-technical stakeholders, helping translate technical concepts. Tech Stack & Tools: Common tech stacks for this role include languages such as Python, Go, Java, Node.js, and Ruby, along with databases like MySQL, PostgreSQL, MongoDB, etc. Familiarity with containerization (Docker, Kubernetes) and server orchestration tools is also essential. Desired Skills & Experience: Strong experience with server-side programming and development practices. Expertise in cloud platforms and infrastructure management. Leadership experience and ability to guide a team of engineers. Advanced knowledge of networking protocols, server infrastructure, and security. Experience in high-performance, large-scale systems.

Required Skills Technology | Virtual Desktop - VMware VDI Technology | Virtual Desktop - Citrix Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) Key Responsibilities: Prepare and publish the applications on VDI environments Renewal the certificates for the VDI environments Create and customize application stores Configuration of license servers Group policy management Technical Skills 1. XenApp and XenDesktop Basic Troubleshooting and administration of Citrix XenApp/XenDesktop or VMWare Demonstrated understanding of and implementation of user authentication and authorization tools between multiple systems, servers, and environments Hands on experience on MCS and PVS Hands on experience on Citrix policies configuration Citrix Administration with both XenApp and XenDesktop with multiple sites and farms Experience NetScaler StoreFront Web Interface. Expertise in Citrix Virtual Application and Desktop71912 2106 2012 7 15LTSR Expertise in Citrix Provisioning 1912 Citrix Cloud Citrix FAS Citrix Cloud Connector Configure and support NetScaler and Access Gateway solutions to support scalable delivery of applications. Good knowledge on Citrix Infrastructure components GPO Citrix policies Experience in troubleshooting Citrix issues and provide effective solution Hands on experience on PVS and MCS technology PowerShell scripting. Citrix Administration with both XenApp and XenDesktop with multiple sites and farms Expertise in Citrix Provisioning 1912 Citrix Cloud Citrix FAS Citrix Cloud Connector Configure and support NetScaler and Access Gateway solutions to support scalable delivery of applications. Good knowledge on Citrix Infrastructure components GPO Citrix policies 2. NetScaler Understanding NetScaler Configuration on various models like MPX, VPX and SDX Experience on Configure the Load balancing virtual servers based on requirement Knowledge on renewal the certificates in NetScaler Experience NetScaler StoreFront Web Interface. Expertise in Citrix Virtual Application and Desktop71912 2106 2012 7 15LTSR 3. Network Network fundamentals and network troubleshooting

Hyderabad, Telangana, India Category: Information Technology Hire Type: Employee Job ID 10318 Date posted 04/24/2025 We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: You are a talented, energetic, and experienced individual eager to join our Synopsys Cloud Operations Support team. You possess a strong foundation in Linux administration and Azure fundamentals, with a keen eye for detail and a dedication to maintaining comprehensive documentation and adhering to established processes. Your communication skills are exceptional, enabling you to convey technical concepts clearly to both technical and non-technical audiences. You excel in practical decision-making and agile goal delivery, thriving in a dynamic team environment where collaboration and problem-solving are key. Multi-tasking and effective prioritization come naturally to you, allowing you to manage R&D-related activities efficiently and communicate actions and results as needed. With a background in customer support, computer operations, or systems administration, you bring a wealth of experience to the table, particularly in UNIX system administration and network operations. What You’ll Be Doing: Designing, automating, and supporting Linux systems and services in a 24/7 production environment. Independently and collaboratively evaluating, recommending, and implementing technical solutions to meet business needs. Collaborating with other technical teams to solve problems and continually evolve the technology. Troubleshooting issues to identify root causes and help unblock the customer. Preparing and maintaining documentation of systems, standards, configurations, and procedures. Supporting day-to-day operations including installation, configuration, maintenance, and troubleshooting of the engineering secure computing environment. Responding to alerts, reporting issues, escalating problems as required, and resolving significant matters using independent judgment within established support practices. Ensuring compliance with Synopsys security policies to protect stakeholder information. The Impact You Will Have: Maintaining the high-performance Synopsys Cloud environment, ensuring smooth operations and compliance with security policies. Contributing to the overall reliability and scalability of our cloud infrastructure. Enhancing customer satisfaction by resolving technical issues promptly and effectively. Driving continuous improvements in our technology and processes through collaboration and innovation. Ensuring the security and integrity of our systems through vigilant monitoring and maintenance. Supporting Synopsys' mission to lead in chip design, verification, and IP integration by providing a robust and reliable cloud environment. What You’ll Need: Extensive knowledge of Linux operating systems and security patching. Experience with installing, monitoring, and administering Linux systems (Ubuntu and RHEL primarily). One or more Linux System Administrator Certifications. Experience with monitoring and logging tools. Programming/Scripting skills in Shell/Python. Basic Networking fundamentals including TCP/IP, DNS, subnetting, and routing. Knowledge of networking for virtual machines, particularly regarding security and performance. Knowledge of remote desktop software solutions such as VNC, Citrix Xen server, and VDI. Solid knowledge of infrastructure services like Kickstart, NFS, DNS, and DHCP. Knowledge in Azure resources like VM, Network, NSG, and Blob Storage is a plus. Who You Are: Ability to clearly communicate technical concepts to both technical and non-technical users. Proven ability to work in a dynamic team environment, collaboratively resolving problems spanning multiple disciplines. Enthusiastic and capable of learning on the job. The Team You’ll Be A Part Of: The team's purpose is to build, operate, and maintain a high-performance Synopsys Cloud environment. You will be part of a dynamic team that collaborates to solve complex problems and continually evolve our technology to meet business needs. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process. At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.

Hyderabad Begumpet, Telangana | 2025-06-04 Experience : 7+ Years Shift Type : Night shift Qualification : Graduation Location : Hyderabad Begumpet, Telangana Mode of Operation : Work From Office Number of Openings : 3 Job Description : We are looking for a skilled Sr.Linux Administrator to manage and maintain our Linux-based systems, ensuring optimal performance, security, and reliability. The ideal candidate will have expertise in Linux environments, virtualization, and server management, along with strong troubleshooting and team management skills. Roles & Responsibilities : Server Management: Hands-on experience with cPanel, Apache, Tomcat, and mail servers (Zimbra, Postfix, MS Exchange). Virtualization: Knowledge of ESXi/Hypervisor/Citrix/Proxmox and experience with both physical and virtual servers creating and managing hardware and software RAID Operating Systems: Proficiency in CentOS, Fedora, and RHEL. Databases: Familiarity with MySQL and PostgreSQL. Scripting: Ability to write and manage scripts (e.g., Bash, Batch). Troubleshooting: Strong skills in resolving Level 3 technical issues. Monitoring & Backup: Experience with monitoring tools (Nagios, Zabbix, Zenoss, Cacti) and backup strategies. Networking: Understanding of DHCP, DNS, FTP, NFS, Samba, and content filtering (Squid proxy). Security: Implementation of network security policies using IPTables/Firewalld and access lists User Management: Experience in creating user accounts and setting password policies. Automation: Knowledge of automated Linux server installations. Soft Skills: Excellent communication and team leadership abilities. Required Key Skills : VM Ware/openstack/xenservw/hyperv /proxmox. Google/AWS /Azure . Zabbix / Nagios . Zimbra / exim / exchange . Ansible / Puppet .