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5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About the Department The IT department at TresVista is a critical function in running the business successfully. It is responsible for managing and maintaining the company's technology infrastructure and systems, including hardware, software, and networks. The IT department also works to ensure that technology is used effectively and efficiently to support the organization's operations and goals. Roles and Responsibilities Planning, organizing and controlling the operations of TresVista’s information systems Review of IT products and services Recommending and implementing future planning and development of IT infrastructure resources Troubleshooting as required, which further leads to problem-solving efforts often involving outside vendors and other support personnel and organizations Administering and supporting core Microsoft, Cisco, Citrix, and VMware technologies Ensure timely resolution of IT incidents and problems, and implement preventive measures Assisting with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations Leading and mentoring IT staff, including hiring, training, and performance management Liaising with department heads to discuss system requirements, specifications, costs and timelines Managing and coordinating vendors to design, develop, implement and maintain the internal ERP systems Researching current and potential resources and services based on the requirements of a growing firm Keeping abreast of the latest developments in information process technologies Managing helpdesk, employee lifecycle, asset management, and access management Prerequisites: Experience in infrastructure architecture, data centers, servers, and networks Microsoft (MCSE, MCITP), Cisco (CCNA, CCNP), ITIL Foundation or equivalent certifications would be preferred Managing large scale Citrix/2X/Terminal Server installations A solid understanding of LAN/WAN networking, Microsoft Intune, Microsoft Exchange, EPP, and Microsoft Defender Group Policy design and configuration SOC2, ISO 27001 and 22301 audit knowledge would be preferred Strong knowledge of multiple technologies including but not limited to Servers, Virtualization, VMWare, Hyper-Converged Infrastructure, SAN, TCPIP, Office365, UTM, Symantec, wireless LAN, Citrix, etc Experience: 5 - 8 years of relevant work experience Education: Any Graduate Compensation: The compensation structure will be as per industry standard
Posted 1 month ago
5.0 years
0 Lacs
Ghaziabad, Uttar Pradesh, India
Remote
Our Context We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, AWS/Azure cloud environments, Linux and core Windows Server technologies. You will play a critical role in ensuring system availability, performance, and security for our clients. Your Missions Cortex XDR: Deploy, monitor, and manage endpoint agents. Palo Alto: Push and manage firewall rules across environments. Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Administer IAM users, roles, and policies, following security best practices. Configure and maintain basic networking and VPN access (VPC, security groups, site-to-site and client VPN). Provide operational support for core AWS services (EC2, S3, etc.) in coordination with DevOps teams. Manage and troubleshoot Citrix Virtual Apps & Desktops Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Manage Endpoint Protection tools like Bitdefender. Maintain and support anti-spam tools and MFA administration (DUO or Authenticator). Manage and maintain Zscaler ZIA/ZPA, our Zero Trust remote access solution. Assist with patching, upgrades and regular maintenance of server environments. Provide support for print servers. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Networking: Good understanding of switching, routing, VLANs, and IP addressing. Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup AWS administration skills: IAM, EC2, VPC, VPN configuration, and S3 operations. Office 365 / Microsoft 365 – administration, migration, hybrid VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Réplications Active Directory, DNS, DHCP, GPOs Jira (or similar ticketing system) Nagios or any other remote monitoring & management tool Spam filter systems Zscaler Zero Trust remote access MFA configuration ( DUO Admin Panel, Microsoft Authenticator...) Bitdefender Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 3–5 years of hands-on experience in L2+ support within a hosting or managed services environment. Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE AWS Certified Cloud Practitioner AWS Certified SysOps Administrator is a plus ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Strong documentation and communication skills Willingness to work flexible hours or shifts as per client SLAs
Posted 1 month ago
10.0 years
3 - 6 Lacs
Noida
On-site
About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Solns.Arch. Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). NTT DATA Services is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently recruiting for the role of a Technical Architect for Workplace Services to join our Digital Workplace Services Global Practice The Workplace Services Technical Architect will be part of the Global DWS Technical Architecture team and will: Support NTT DATA Services business development efforts by collaborating and providing the required inputs into new opportunities to enable the solutioning and accurate incorporation of NTT DATA Services workplace services offerings and capabilities; Work with solution design team members and sales to establish accurate costing and pricing techniques; Ensure that new client solutions are architected and designed in an optimum way to achieve the expected levels of functionality and quality; Promote existing and new capabilities about the workplace services offerings to internal groups, partners and clients; Build opportunity level cost models and supports benchmarking efforts against market pricing, positioning strategy and partner strategy; Keep abreast of new technologies and products emerging in the Workplace Services area. Refine the definition and validation of new features leading to new solution development, including understanding of what a Client "complete" solution comprises of, its ecosystem, partner dependencies, and use cases, as required; Participate in establishing and maintaining Workplace Services practice architecture standards and supporting processes; Determine where development and enhancement of capabilities or offerings is needed by analyzing relevant opportunities, gathering inputs from strategic accounts and NTT DATA Services internal and external partners; Facilitate and coordinate collaborative dialog with sales, pre-sales and delivery teams, to provide consolidated input for relevant corporate stakeholders as they relate to new capabilities and repeatable solutions; Explore and enable automated sales and solutioning methodologies for new and existing capabilities and service offerings; Coach and mentor solution architects, sales practitioners and sales teams on the relevant Workplace Services capabilities and service offerings. Required Skills General 10+ years demonstrated gradual experience in IT Outsourcing and Managed Services delivery, solutioning/pre-sales, sales, product management or a corporate leadership role in managed services or consulting, with Bachelor's Degree, or equivalent; In-depth experience in creating and managing the creation of infrastructure outsourcing solutions and cost models; Technical thought leadership, organizational agility and ability to communicate affectively within a global team; Exhibited maturity in conducting business and developing deep relationships with key partners; Excellent verbal/written communication skills; Strong analytical and problem-solving skills; Ability to organize and prioritize work flows, multiple tasks and work independently Experience with end user services product portfolio structures and pricing models; Technical and Technology Proven end user services domain and technical expertise in the following areas: Service Desk, Field Services, Endpoint management (including mobility and BYOD), messaging and collaboration, desktop engineering (including VDI, cloud VDI and Application Virtualization) and asset lifecycle management services; In depth knowledge of services support models and related interdependencies in support of an workplace services ecosystem; Strategic thinker with technical background or related experience who is able to blend technology and business strategy to develop compelling Workplace Services solutions; Expert understanding of the impacts of emerging business and technology trends as they relate to End User services and their implications for potential clients; Extensive industry knowledge in the creating and packaging various IT services offerings, large multi-year support services for end user services/workplace; Must be ITIL Foundation Certified. ITIL Intermediate Service Strategy or Service Design represents an advantage; Industry recognized technical certification(s) in one or more end user services area and OEM is highly recommended (e.g. Help Desk Institute, VMWare, Citrix, Microsoft etc.). Collaboration and Communication Detail, execution oriented focus with an ability to zoom out when required to see the "big picture; Ability to work across engineering, delivery and sales functions and "sell" ideas and solutions both internally and externally; Exceptional communication skills and presence - verbal, written and visual. Effective communication ability spanning operations, engineering to VP and occasionally C-level personnel internally and externally; Exhibited maturity in conducting business and developing deep relationships with key partners; Illustrated ability to work on unstructured problems, in unstructured environments leading to successful delivery of organizations objectives; Experience coordinating/leading solution architecture teams and/or coordinating large pursuits is preferred; Ability to conceptualize and translate complex ideas into simple terms About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Solns.Arch. Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Posted 1 month ago
0 years
4 - 6 Lacs
Vadodara
Remote
Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Exchange Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. Benefits: Ability to learn leading technical / industry standards and technologies Annual performance-related bonus 6x Flexi Time offs: knock 2.5 hours off your day on any day Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! If you're ready for your next adventure in software development and want to join a dynamic and growing team, apply now! At MRI Software India, we believe in having fun while getting the job done and we're committed to providing our employees with an enjoyable and challenging work environment. About the business: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer
Posted 1 month ago
4.0 - 6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About the Department The IT department at TresVista is a critical function in running the business successfully. It is responsible for managing and maintaining the company's technology infrastructure and systems, including hardware, software, and networks. The IT department also works to ensure that technology is used effectively and efficiently to support the organization's operations and goals. Roles and Responsibilities Planning, organizing and controlling the operations of TresVista’s information systems Review of IT products and services Recommending and implementing future planning and development of IT infrastructure resources Troubleshooting as required, which further leads to problem-solving efforts often involving outside vendors and other support personnel and organizations Administering and supporting core Microsoft, Cisco, Citrix, and VMware technologies Assisting with hardware, firewall, telecom, and software vendor evaluation, recommendation, and negotiations Leading and mentoring IT staff, including hiring, training, and performance management Ensure timely resolution of IT incidents and problems, and implement preventive measures Liaising with department heads to discuss system requirements, specifications, costs and timelines Managing and coordinating vendors to design, develop, implement and maintain the internal ERP systems Researching current and potential resources and services based on the requirements of a growing firm Keeping abreast of the latest developments in information process technologies Managing helpdesk, employee lifecycle, asset management, and access management Prerequisites: Experience in infrastructure architecture, data centers, servers, and networks Microsoft (MCSE, MCITP), Cisco (CCNA, CCNP), ITIL Foundation or equivalent certifications would be preferred Managing large scale Citrix/2X/Terminal Server installations A solid understanding of LAN/WAN networking, Microsoft Intune, Microsoft Exchange, EPP, and Microsoft Defender Group Policy design and configuration SOC2, ISO 27001 and 22301 audit knowledge would be preferred Strong knowledge of multiple technologies including but not limited to Servers, Virtualization, VMWare, Hyper-Converged Infrastructure, SAN, TCPIP, Office365, UTM, Symantec, wireless LAN, Citrix, etc Experience: 4 - 6 years of relevant work experience Education: Any Graduate Compensation: The compensation structure will be as per industry standard
Posted 1 month ago
0 years
0 Lacs
India
On-site
Job Description: Good skills in Adobe InDesign, Illustrator, Photoshop, Ms-Word and PowerPoint. Experience in Localization industry/projects is a must. (This means candidates should have worked on different languages in InDesign, MS Word, OCR Tasks, and performing QA). Working knowledge of Acrobat Professional, InDesign, Photoshop, Illustrator is preferred. Ability to meet fast turnaround deadlines. Good in Written and Verbal Communication. Having good IQ level and can take self-decisions during critical situations. Comfortable to work in night shift. Candidates Experience: Candidates should understand Windows/MAC environment, knowledge of email, MS - Office and the Internet. Good understanding of financial project and formatting knowledge of financial tables. Experience of using Citrix, VPN, and any other application knowledge. Working experience in Localization DTP, Formatting text, OCR Tasks, and quality checks.
Posted 1 month ago
15.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: Network Architect Domain: Enterprise Networking, Cloud and Edge Networking, Network Security Job Role Overview The Network Architect is responsible for the design, implementation, and optimization of enterprise network infrastructure, requiring deep technical expertise in modern networking technologies and a strong ability to translate complex business and operational requirements into secure, scalable, and high-performance network solutions. This role is responsible for designing, implementing, andmaintaining the organization’s IT infrastructure, ensuring optimal performance, scalability, security, and reliability. This role will collaborate closely with cross-functional teams including Infrastructure, Security, Cloud, and Application teams ensuring seamless integration across on-premises, hybrid, and cloud environments and enforce standards for resilience, availability, and security. Key Responsibilities Architecture Design and Planning ∙ Design comprehensive network infrastructure solutions aligning with business requirements and technology roadmaps ∙ Develop reference architectures, standards, and governance frameworks ∙ Create detailed documentation including network diagrams, system specifications, and infrastructure maps ∙ Lead network infrastructure capacity planning and performance optimization initiatives. Technical Leadership ∙ Evaluate and recommend network related technologies, platforms, and services to meet organizational needs. ∙ Provide expert guidance on complex network infrastructure problems and projects ∙ Define best practices for the managing and maintaining the organization network ∙ Mentor technical teams on network infrastructure design and implementation Cloud and Hybrid ∙ Design and implement enterprise cloud connectivity strategies and architecture solutions ∙ Optimize cloud network performance, utilization, and cost management ∙ Ensure seamless integration between on-premises and cloud environments ∙ Develop infrastructure-as-code approaches and automation frameworks Security and Compliance ∙ Incorporate security-by-design principles into all network infrastructure solutions ∙ Design network segmentation, identity management, and access control frameworks ∙ Ensure compliance with regulatory requirements and security standards ∙ Develop disaster recovery and business continuity solutions Operational Excellence ∙ Drive network infrastructure standardization and modernization initiatives ∙ Design monitoring and observability solutions for the network infrastructure landscape ∙ Contribute to incident management for critical network infrastructure components Required Education & Experience ∙ Bachelor's degree in computer science, IT, Cyber Security or related discipline is desired, or equivalent work experience and technical training. ∙ Over 15 years of experience in enterprise networking, including a minimum of 5 years in network architecture and technical leadership roles. ∙ Proven track record of managing enterprise network environment in production, cloud and hybrid environments. Certifications ∙ Cisco Certified Network Professional (CCNP Enterprise) ∙ Cisco Certified Design Professional (CCDP) / Cisco Certified Specialist - Enterprise Design ∙ AWS Certified Advanced Networking – Specialty ∙ Azure Network Engineer Associate ∙ Palo Alto Networks Certified Network Security Engineer (PCNSE) ∙ Cisco Certified Internetwork Expert (CCIE) ∙ Infrastructure framework (TOGAF, ITIL) Skills, Abilities, and Knowledge ∙ Core Routing and Switching (Cisco Catalyst/Nexus, Meraki, Dell, Arista) ∙ BGP, OSPF, EIGRP, VXLAN, MPLS, IPSEC, GRE ∙ Firewall Architecture (Palo Alto, Checkpoint, Cisco ASA/Firepower) ∙ Load Balancers (F5 BIG-IP LTM/GTM, Citrix ADC) ∙ VPN technologies (site-to-site, client-based, SSL VPNs) ∙ SD-WAN Technologies (VeloCloud, Meraki SD-WAN, Cisco SD-WAN) ∙ Network Access Control (Aruba ClearPass, Cisco ISE) ∙ Wi-Fi Solutions (Aruba, Cisco Wireless, Mist Systems) ∙ Network Monitoring and Management Tools (SolarWinds, ThousandEyes, PRTG) ∙ Cloud Networking (Azure Virtual WAN, AWS VPC Peering/Transit Gateway) ∙ Scripting basics (Python, Ansible) for network automation ∙ Conduct regular audits and implement necessary remediation measures ∙ Document solutions and best practices for knowledge sharing purposes ∙ Excellent communication and presentation skills ∙ Ability to translate complex technical concepts to non-technical stakeholders ∙ Strong analytical and problem-solving abilities ∙ Strategic thinking and business acumen ∙ Collaborative approach to working with cross-functional teams
Posted 1 month ago
8.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Principal Information Security Engineer your responsibilities involve monitoring, evaluating, and maintaining systems and procedures to safeguard internal information systems, networks, databases, and web-based security. You will conduct vulnerability assessments and monitor systems, network, databases, and the web for potential system breaches and make recommendations and implement changes to enhance system security and prevent unauthorized access including researching security trends, new methods and techniques used in unauthorized access of data to preemptively eliminate the possibly of a system breach. Primary Responsibilities Maintain a large inventory of application delivery controllers and web application firewalls using products such as F5, A10, and Cloudflare alongside a global team of engineering colleagues Positively contribute to over 99.99%+ application uptime by deploying load balancers, configuring load balanced applications, and securing external cloud and on-prem applications with WAF, DDoS, BoT, and API protections Effectively troubleshoot complex layer 1-7 issues while clearly and concisely communicating status updates to stakeholders until resolution using tools like Wireshark, tcpdump, curl, postman, browser dev tools, linux command line, etc. Execute assigned projects in a timely manner without causing application impact while following change control process requirements. Projects such as: load balancer software or hardware upgrades, onboarding applications to Web App Firewalls, migrating applications along with WAF to cloud infrastructures, deploying SSL/TLS inspection, automating secure solutions at scale, amongst others Engineer innovative ways to solve problems and build helpful tools using scripting/automation focus with a software engineering mindset. Able to automate repeatable tasks using scripting languages like perl or python to interact directly with platform APIs and/or using tools like Terraform, Ansible, Chef, Puppet, Jenkins, etc will be an added advantage Respond to high priority on-call engagements within 15 minutes in a rotation one out of every 4 weeks from 8am to 8pm CST as part of the senior escalation engineer rotation. Able to work occasional weekends and nights during off hour change windows as necessary to support the business Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Undergraduate degree or equivalent experience 8+ years of experience architecting, supporting, maintaining, configuring, and securing IT infrastructure 5+ years of experience troubleshooting, configuring, architecting, and maintaining application delivery controllers (at least 2 years with F5 load balancers plus other load balancers such as A10, Nginx, Citrix, AVI, Kemp, HAProxy, Barracuda, etc.) 3+ years of experience securing cloud native applications in Azure, GCP, or AWS with WAF, DDoS, Bot, and API protections using cloud WAF CDN tools such as Cloudflare, Imperva, Akamai, F5 XC, etc. 3+ years of experience automating network infrastructure tasks using scripting languages like perl or python to interact directly with platform APIs and/or using tools like Terraform, Ansible, Chef, Puppet, Jenkins, etc. 2+ years of experience troubleshooting and maintaining other network or security appliances (switches, routers, firewalls, proxies, etc.) 2+ years of experience securing applications with web application firewalls using F5 ASM / AWAF module Preferred Qualification Advanced knowledge of HTTP, SSL/TLS encryption, DNS, switching and routing, Application Security, mitigating OWASP top 10 security threats, DDoS and BoT attacks, protecting APIs, and CDN caching policies At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Posted 1 month ago
5.0 - 8.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations͏ Mandatory Skills: Citrix Admin . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Job Duties and Responsibilities: Perform application installations, upgrades, and technical project leadership for existing and new customers. Builds strong, positive relationship with the customer and project team members. Provides technical guidance for Customers to strengthen their knowledge or technical skill levels. Plans and implements self-improvement activities to meet current and future needs. Knowledge, Skills and Abilities The following skills or knowledge are beneficial to the success of this role: Strong Knowledge of software applications and operating platforms, storage area networks, business continuity and disaster recovery. Basic familiarity with healthcare organizations. Excellent communication skills. Well organized, detail oriented, self starter, able to work independently. Experience with Microsoft Office and Microsoft operating systems. Working knowledge of VMWare/Virtual Server, Windows 2012 Server, Windows 10/11, SQL Server 2016, Microsoft Office, .NET., Networking technologies, Citrix/Terminal Services Must demonstrate the ability to learn and communicate new technologies. Knowledge of the software and hardware implementation methodology Knowledge of data replication and backup. Knowledge of IT industry and industry trends Ability to anticipate problems and initiate corrective action Ability to identify best solutions to identified problems or deficiencies Experience in PowerShell scripting or other automation efforts. Job Entry Requirements: Required Education- Related Technical College Degree Or Equivalent Qualifications/experiences. Working knowledge of cloud technologies preferably Azure. Prefer Technical Certification(s) such as Microsoft Certified, Amazon Certified Proven or similar certification If required willing to travel. Job Level Requirements KNOWLEDGE: Uses skills as a seasoned experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. This job is the fully qualified, career-oriented, journey-level position. JOB COMPLEXITY: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel. SUPERVISION: Normally receives little instruction on day-to-day work, general instructions on new assignments. EXPERIENCE: Typically requires a minimum of 5 years plus of related experience. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: You are a talented, energetic, and experienced individual with a passion for Linux administration and cloud operations. With a strong foundation in Azure fundamentals, you excel in maintaining high-performance cloud environments. Your ability to communicate effectively, make practical decisions, and deliver agile goals sets you apart. You bring a wealth of experience in customer support, systems administration, and network operations, making you an ideal candidate for our team. You thrive in a dynamic environment, adept at multitasking and problem-solving, and you are ready to take on the challenge of ensuring the smooth operation of Synopsys Cloud. Your hands-on experience with UNIX system administration, coupled with your proficiency in scripting languages like Shell and Python, makes you a critical asset to our operations support team. What You’ll Be Doing: Design, automate, and support Linux systems and services in a 24*7 production environment. Work both independently and collaboratively to evaluate, recommend, and implement technical solutions that meet business needs. Collaborate with other technical teams to solve problems and continually evolve the technology landscape. Troubleshoot issues to identify root causes and help unblock the customer. Prepare and maintain comprehensive documentation of systems, standards, configurations, and procedures. Support day-to-day operations, including installation, configuration, maintenance, and troubleshooting of the engineering secure computing environment. The Impact You Will Have: Ensuring the high performance and reliability of the Synopsys Cloud environment. Contributing to the seamless operation and security compliance of our cloud infrastructure. Enhancing the efficiency and effectiveness of our technical solutions through continuous evaluation and implementation. Collaborating with cross-functional teams to drive innovation and solve complex technical challenges. Providing critical support and troubleshooting to maintain uninterrupted services for our customers. Maintaining up-to-date documentation to ensure consistency and compliance across our systems. What You’ll Need: Extensive knowledge of Linux operating systems and security patching. Experience in installing, monitoring, and administering Linux systems (Ubuntu and RHEL primarily). One or more Linux System Administrator Certifications. Proficiency with monitoring and logging tools. Strong programming/scripting skills in Shell/Python. Who You Are: Proficient in basic networking fundamentals, including TCP/IP, DNS, subnetting, and routing. Knowledgeable in networking for virtual machines, particularly regarding security and performance. Experienced with remote desktop software solutions, such as VNC, Citrix Xen server, and VDI. Solid understanding of infrastructure services like Kickstart, NFS, DNS, and DHCP. Familiar with Azure resources like VM, Network, NSG, and Blob Storage. Able to communicate technical concepts clearly to both technical and nontechnical users. Proven ability to work collaboratively in a dynamic team environment to resolve complex problems. Enthusiastic and capable of learning on the job. The Team You’ll Be A Part Of: Our team is dedicated to building, operating, and maintaining a high-performance Synopsys Cloud environment. We focus on ensuring smooth operations, compliance with security policies, and driving continuous innovation. You will work alongside a group of highly skilled professionals who are passionate about technology and committed to excellence. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Overview We are looking for a passionate and technically strong App Deployment Engineer with hands-on experience in SCCM, application virtualization, and deployment in various Windows environments. Key Responsibilities Manage application deployments using SCCM Participate in application testing and deployment across Win 7/10/Server/VDIs Administer and support App-V, Citrix, and Wintel environments Develop and maintain documentation including deployment and administrative guides Utilize PowerShell, VB scripting, SQL, WQL, and WMI for scripting and automation Coordinate and troubleshoot issues in deployment processes Follow Incident, Problem, and Change Management processes Desired Skills Good knowledge in Citrix, Wintel (DFS, AD, Storage), and networking Experience with APPV console and virtualized app deployment Exposure to software delivery methods (user-targeted, advertised programs, etc.) Behavioral Skills Effective team collaboration and communication with stakeholders Willingness to learn and coach peers Adaptability and commitment to project delivery Qualifications Bachelor's degree (B.Tech, BE, BCA, MCA, M.Tech or equivalent) Willing to work in office and in 24/7 rotational shifts Skills: administrative,sccm,app,application,powershell,sql,vb scripting,skills,ad,citrix,storage,wql,wmi,scripting,networking,app-v,dfs,system center configuration manager (sccm),appv console,application virtualization,wintel,application testing
Posted 1 month ago
7.0 - 10.0 years
6 - 10 Lacs
Visakhapatnam
Work from Office
REF71073Y_2025155160 - Senior Program Analyst - EIT - Desktop Support - Vizag - 3 to 5 years Exp Job Responsibilities: -* Attend all the Tickets forwarded by Service Desk.* Taking follow up with engineer of daily basis work.* Ensure Tickets are resolved within SLA agreed with WNS.* Escalate Tickets to the next level as & when required to the respective Back-end teams and follow up to its closure with a complete resolution. * Asset Inventory management.* Providing support for Desktop applications (MS Office 2007, 2010 & 2013, Operating system Microsoft Windows 8, windows 8.1, windows 10, Windows 11 , Office communicator, Citrix, and Outlook Email etc.)* Active Directory User Administration.* Co-ordinate with IT functional teams such as Server, Network, and telecom teams for installation. * Providing daily support for printers and Scanner.* Re-image the system using SCCM* Managing and configuring the IP Phones and PSTN Phones.* To ensure all the desktops and laptops are covered with Latest Anti-Virus DAT & relevant security patches Maintain software and hardware inventory records. * LAN trouble shooting, LAN patching and working on different network related issues Safe Boot (MacAfee End encryption & bitlocker) Installation on Laptop.* Troubleshooting of hardware and O/S, Software Installation. * Basic Networking & Data sharing * TCP/IP Configuration, Internet Maintenance* User Profiles Backup and Restore. * Sharing folder, sharing device & Printer.* Knowledge on Video conferencing Setup in day-to-day work and AV Support (Audio/Video) Conferencing. * Provide accurate shift handovers and email communication to the respective Managers.* Providing remote support through RDP, VPN, MS-LYNC, Dame-Ware utility.* Resolving application related issue inside as well outside terminal (RDP), Citrix & VM Ware player.* Experience in Handling International Clients* Providing End User Support process.* Participation in IT/InfoSec audit related activities, which will be as per audit standards.* Excellent communication skills * Timing -24*7 Rotational* Coordination with client on IT requirements* Provide L1/L2 support to users* Ensure Service Levels are consistently met with continuous improvement. * Daily monitoring of tickets across locations.* Weekly calls with location SPOCs for SDP Tickets / Change Request / Ramp ups Ramp down.* Pro Active - Inventory management, EPO Compliance, SCCM Compliance.* Ensure right skill resource availability across locations. Qualifications Bachelors Degree
Posted 1 month ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Role Planning And Designing Includes Planning end to end capacity of SDH/OTN network to provide backbone connectivity for IP Backbone and Multi-service Platforms inn inventory systems like Mori and Cramer. Configuration of Ciena Common Photonic Layer (CPL) in OSS like Cramer using Ciena 6500, CMD44, WSS, MLA. Configuration of Packet Optical network using Ciena Core Director, 5410/5430 and service aggregation switches: 5142 & 5160. Configuration of Optical Transmission Network: Och, OTU4/3/2/1, ODU4/3/2/1, ODU-P. Configuration of OSRP links between Ciena CD/54xx... Supported Juniper MX80, MX480, MX960, PTX5K and MX10K network routers with the Solution Design Document, Hardware infills/removals, Backbone connectivity, peering connectivity and IP transits. Used outstanding Implementation and fault-finding skills to BMC remedy accurately and efficiently by raising incident Tickets in the form of CRQs. Managed inventory systems to reflect the changes from the incidents. Created accurate network diagrams and associated documentation, updating and maintaining according to network evolution for AS1273 Cloud. Responsible for Maintaining capacity allocation and designing records up to date on SharePoint and inventories like MORI and Cramer Responsible for arranging field engineer support for physical activities such as installation, patching, cessation and Migration Plan during fiber cut & planned events. Support upgrade of network by replacing old end-of-life network equipment’s by new devices. Coordinating 3rd Parties like Infinera, Ciena for Field support Equipment’s and network interfaces. Weekly Review on projects and new scenarios to get it documented. Monthly review on Team performance, KPI’s and new initiatives. Should have good exposure to Enterprise environment. To work together with other teams of GNED to provide inputs and bring collaboration within team for successful delivery of projects Stakeholder Management – Priority Request handling, Escalation management. Active contribution in driving innovation and change. Should have worked on tools like MORI, Cramer, LOCM, SOM, Citrix, Amdocs Clarify, OFSC VOIS Equal Opportunity Employer Commitment VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!
Posted 1 month ago
7.0 - 9.0 years
8 - 12 Lacs
Mumbai
Hybrid
Extensive knowledge on GCP or AWS or Azure. Excellent analytical and problem-solving skills 7+ years of industry software engineering experience Good knowledge of DEVOPS, building CICD Pipelines for application,implementing APIGW(APIGEE Preferred) Experience in working with Windows and Linux OS Good oral and written communication skills Great team player and able to work efficiently with minimal supervision Preferred: Experience in IaC with terraform would be an added advantage Proficiency in computer technology and programming languages Strong knowledge of Active Directory/Azure AD, DNS, DHCP, Citrix/RDS, Print services and File Server In-depth understanding of Containers and Kubernetes. Experience in Agile development would be good Knowledge of cloud-based software architecture would be good Roles and Responsibilities Cloud exposure to AWS or Azure or GCP (Preferred). Experience in managing,deploying and maintaining Infrastructure in cloud and on-premise. Exposure to Windows and Linux OS. Designing and implementing solutions on Cloud with expertise in building network design flows, application flow, implementing best practices and understanding all components of solution architecture. Experience in managing virtual workload on premise - VMWARE (Preferred), HyperV or equivalent. Knowledge of Containers and Kubernetes. Exposure to DEVOPS, building CICD Pipelines for application, implementing APIGW(APIGEE Preferred). Exposure to Active Directory/Azure AD, DNS, DHCP, Citrix/RDS, Print services and File Server. Experience in building identity management and security assessment for solutions. Experience in IaC with terraform. Mentoring the team and building their skills.
Posted 1 month ago
7.0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Systems Administrator Senior to join our ever-evolving Citrix and Developer Desktop Solutions team and help us unleash the potential of every business. What you’ll own as - Systems Administrator Senior Provide senior engineering solutions experience to the Citrix and Developer Desktop Solutions team. Design and creation of standard engineered builds for Linux developer virtual on-prem and cloud machines. Automate the patching of our Linux Developer Desktop estate in line with security policies and guidelines. Capacity planning and automated capacity reporting across the developer desktop estate. Review incidents to determine improvements and changes to the developer solution. Escalation and support for wider Developer Desktop support function. Produce and maintain relevant technical and operational documentation. What You’ll Bring 7 Years; RedHat Enterprise Linux / Oracle Enterprise Linux 4 Years; Scripting and packaging skills, and familiarity with automation and management tools such as Bash and Ansible Engineering and implementation of infrastructure solutions. Experience of engineering standard builds for one or more of the technologies described above Experience of working with Linux in an enterprise integrated, virtualised, mixed OS environment. It’s a bonus if you have Experience within the financial services industry. Recent hands-on experience with the following multiple technologies: Terraform AWS Python Packer Experience of ITIL service delivery frameworks. Usage of development tooling such as Git, Jenkins and Jira or Confluence. Experience of VM hosting infrastructure such as VMware ESXi Experience of administering Linux in a secure environment in a financial institution with regulatory constraints, such as PCI DSS Compliance. About The Team Our Customer Experience Worldpayers are at the heart of it all — enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they’re always finding ways for us to grow together. The Citrix and Developer Desktop Solutions team provides the WP Merchant development teams with the strategic developer desktop offerings. This is a desktop environment where the developers run their IDE tooling, writing, testing and troubleshooting code. One of the key services offered are developer focused Red Hat Linux machines. These are VDI hosted, located in our strategic cloud and on-prem global data centres and are currently used by the teams in the UK, US, India and Romania. The Citrix and Developer Desktop team requires a Senior Linux Engineer to provide expertise on the current and future Linux developer endpoint solutions. What Makes a Worldpayer What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. Add LinkedIn # ( Susmita Tripathy) Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass
Posted 1 month ago
7.0 years
0 Lacs
Pune, Maharashtra, India
On-site
location: Pune office (European working hours) The Role: We are looking for a dynamic, hands-on Director of IT Operations to lead our global infrastructure and support operations from our India hub. This role is critical to ensuring the stability, scalability, and security of Strategy’s enterprise IT systems. You will shape and drive our infrastructure strategy, lead a talented international team, and partner with business and technology stakeholders across regions to deliver robust, secure, and cost-effective IT solutions. Your Focus: Lead a high-performing global team of engineers and subject matter experts across infrastructure, network, systems, and storage. Inspire, hire, mentor, and develop a diverse, world-class IT team. Drive strategic IT infrastructure initiatives and ensure alignment with business objectives and evolving technologies. Establish and track KPIs to measure team performance, system uptime, and customer satisfaction. Oversee operations for data centers, cloud environments, network infrastructure, storage, virtualization, backups, and disaster recovery. Ensure high availability, performance, and security of all corporate IT systems. Manage Active Directory, Microsoft 365, server management, and system patching (SCCM). Implement and maintain secure configurations for hardware, software, and network services. Define and enforce IT operational standards, documentation, runbooks, and SLAs. Plan and coordinate maintenance windows, change controls, upgrades, and incident response. Own asset lifecycle management, inventory controls, and procurement recommendations. Manage on-call rotations and ensure 24/7 global support readiness. Partner closely with internal application teams, Security, and Engineering to align infrastructure with evolving needs. Lead vendor relationship management, contract renewals, and performance reviews. Evaluate cloud provider services and ensure optimal utilization and cost efficiency. Ensure adherence to IT policies, regulatory standards, and internal controls. Support internal/external audits and compliance initiatives (e.g., ISO 27001, SOC2). Own infrastructure-related evidence collection and documentation for certifications. Core Attributes: Motivation. Passion. Integrity. Innovation. Collaboration. Customer Focus. Experience & Skills: Bachelor’s degree in Computer Science, Engineering, or related field. 7+ years in IT infrastructure operations, including 5+ years in a management or leadership role. Experience running a 24/7 enterprise-grade infrastructure across multiple regions. Proven success in disaster recovery planning, testing, and execution. Project management expertise delivering complex cross-functional IT initiatives. Advanced knowledge of enterprise network architectures (Cisco, Aruba, Nexus). Strong experience with firewalls/VPNs (Palo Alto, Cisco, Juniper), and load balancers (F5, Citrix, Meraki). Deep hands-on experience managing cloud networking components across major hyperscalers (AWS, Azure, GCP), including VPC/VNET peering, site-to-site VPNs, transit gateways, and Direct Connect/ExpressRoute configurations. Expertise in Microsoft technologies (AD, O365, SCCM), virtualization, and endpoint security. Excellent written and verbal communication skills. Ability to navigate complex global organizations and influence stakeholders at all levels. Strong analytical mindset with a bias for action and continuous improvement. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder We work from the office in Pune.
Posted 1 month ago
0 years
0 Lacs
Hyderābād
On-site
Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Technology Cloud Platform Windows Azure Technology Server Virtualization Citrix XenServer Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes identify improvement areas and suggest the technology solutions One or two industry domain knowledge Preferred Skills: Technology->Cloud Platform->Azure Core services->Azure Virtual Machines,Technology->Server-Virtualization->Citrix XenServer->Citrix
Posted 1 month ago
0 years
0 Lacs
Hyderābād
On-site
Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to get to the heart of customer issues diagnose problem areas design innovative solutions and facilitate deployment resulting in client delight You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise You will plan the activities of configuration configure the product as per the design conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution product demonstrations POC Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization s financial guidelines Actively lead small projects and contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Technology EUC VDI Citrix XenDesktop Technology EUC VDI Vmware Horizon View Technology Server Virtualization Citrix XenServer Additional Responsibilities: Ability to develop value creating strategies and models that enable clients to innovate drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Preferred Skills: Technology->EUC-VDI->Vmware Horizon View,Technology->Server-Virtualization->Citrix XenServer->Citrix
Posted 1 month ago
2.0 - 8.0 years
3 - 6 Lacs
Noida
On-site
Join our Team About the Opportunity We are seeking a skilled Telecom Network Operations Center (NOC) Engineer to join our dynamic team. In this critical role, you will be responsible for alarm monitoring, alarm analysis, operation and maintenance, and troubleshooting across multiple telecom nodes including RAN, Core CS, Core PS, IP, and IMS. This position offers an exciting opportunity to work with cutting-edge technologies spanning 2G to 5G, ensuring high service availability and excellent customer experience through proactive network management and rapid incident resolution. What You Will Do Monitor alarms and analyze network events to quickly identify and troubleshoot issues across RAN, Core CS, Core PS, IP, and IMS nodes. Perform operation and maintenance activities including node health checks, backups, configuration changes, and fault management. Troubleshoot and resolve hardware and software issues on Ericsson baseband equipment and other telecom network elements. Manage and resolve network incidents, ensuring timely restoration of services to meet SLAs and maintain a low Mean Time to Repair (MTTR). Utilize alarm monitoring tools such as CITRIX, Putty, EMS, and Netcool for effective network surveillance. Collaborate closely with field teams to handle hardware failures, node unreachable issues, and other field-related activities. Follow ITSM ticketing procedures: actively supervise ticket queues, document incident details, actions taken, and resolutions. Communicate effectively with internal teams and external vendors for issue escalation and resolution. Conduct routine maintenance tasks, including system updates and preventive checks. Adhere to and contribute to the improvement of Standard Operating Procedures (SOPs). Proactively detect potential failures and engage Incident Managers or automated systems to prevent or minimize service impact. Skills You Bring Strong telecom knowledge across 2G, 3G, 4G, and 5G service flows and interfaces. Hands-on experience with Ericsson baseband hardware and configuration. Proven expertise in NOC operations, alarm handling, change management, fault diagnosis, and configuration management. Familiarity with network monitoring and management tools such as CITRIX, Putty, EMS, and Netcool. Solid understanding of networking concepts including TCP/IP, DNS, DHCP, VPN. Good knowledge of IP networking protocols: OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, and Segment Routing. Understanding of switching technologies and protocols: VLAN, STP, RSTP, MSTP, VRRP, HSRP. Experience with ITSM frameworks, incident management, and working within SLA environments. Strong analytical, problem-solving, and logical thinking abilities. Excellent communication and documentation skills. Ability and willingness to work in shifts, including nights, US shifts, and weekends. Proactive approach to identifying and resolving network incidents to maintain service continuity and customer satisfaction. Qualification Required: Min Qualification : B.Tech Experience : 2 to 8 years
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Dear Candidate, Greetings! We have an opening for TCS, Hyderabad "Citrix Administration" Skill : Citrix Administration Experience : 8 - 12 Years Location: Hyderabad Drive Venue: TCS Deccan Park - 2S2 Zone, Hyderabad TCS Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, Telangana 500081 Minimum Qualification: • 15 years of full-time education • Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable) Please find below JD: Required Technical Skill Set: Citrix Admin experience in Citrix, VMWare and Windows Desktop (W7, W10) Server (2012 and 2016) technologies including: o Citrix Virtual Apps and Desktops 7.x (above) o Citrix 6.5 and above o Citrix NetScaler (version 9 and above) o Active Directory (2008 and above) o Group Policy in an enterprise environment o PowerShell Scripting expertise o VMware 6.x o Cloud technologies
Posted 1 month ago
3.0 - 6.0 years
0 - 3 Lacs
Mumbai, Navi Mumbai
Work from Office
Job Title: Citrix Administrator L2 Location: Ghansoli, Navi Mumbai immediate joiners Job Description: Key Responsibilities Provide L2 support for Citrix Virtual Apps & Desktops, Citrix Cloud, and Citrix NetScaler (ADC). • Troubleshoot and resolve complex Citrix session issues, application performance issues, and connectivity problems. • Monitor Citrix environments for latency, resource utilization, and overall system health. • Manage Citrix user profiles, group policies, and access permissions. • Perform maintenance activities such as patching, updates, and configuration changes. • Analyze logs, debug errors, and provide root cause analysis for recurring issues. • Work with internal teams and vendors to implement fixes and enhancements. • Escalate unresolved critical issues to L3 support or vendor as needed. • Assist in capacity planning and performance optimization. • Maintain detailed documentation of issues, troubleshooting steps, and solutions. • Train and mentor L1 support engineers. • Ensure compliance with IT security policies and best practices. Required Skills & Qualifications 3-6 years of experience in Citrix administration and support. • Strong understanding of Citrix Virtual Apps & Desktops (XenApp/XenDesktop). • Hands-on experience with Citrix Cloud, Citrix NetScaler (ADC), and StoreFront. • Proficiency in Windows Server, Active Directory, Group Policy, and PowerShell scripting. • Good knowledge of networking concepts (DNS, DHCP, VPN, RDP, ICA, Load Balancing). • Experience with monitoring tools like Citrix Director, ControlUp, or similar. • Strong analytical and troubleshooting skills. • Excellent communication skills for handling escalations and user interactions. • Ability to work in a shift-based 24x7 support environment. • Preferred Education qualification - BE / BCA / MCA / BSC IT / MSC IT Preferred Certifications Citrix Certified Associate - Virtualization (CCA-V) • Citrix Certified Professional - Virtualization (CCP-V) • Microsoft Certified: Azure Administrator Associate • ITIL Foundation Certification Work Environment Remote support role with 24x7 shift-based coverage. • Collaboration with L1, L3, and infrastructure teams. • Opportunities for career growth and skill enhancement within Citrix technologies. If anyone is interested please share their resume on mail-snehal.navale@outworx.com
Posted 1 month ago
4.0 - 6.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Our field sales professionals rely on technical support during the sales process – and our Systems Engineering team always steps up to the mark. We lead the development and implementation of sophisticated and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. The Client Solutions Sales Engineers are the vehicle that enables Dell’s sales teams to successfully identify and accelerate client end point solution associated with Client, Cloud Computing and Desktop Virtualization. By leveraging award-winning capabilities, tools, products and technologies we heighten Dell's credibility in the marketplace, instilling confidence in our ability to design, implement and maintain End User Computing Solutions. All of this is orchestrated through a comprehensive go-to-market plan where Sales, Marketing, Services and Products are aligned for success. The result is a customer-focused solution portfolio, consisting of simplified offers that leverages Dell’s globally integrated capabilities. Join us to do the best work of your career and make a profound social impact as a Sales Engineer on our Client Solutions Group Team in Delhi, India . What You’ll Achieve As a Sales Engineer , you will be key partner of a customer facing pre-sales team. You will provide pre-sales guidance on End User Computing Solutions with our field sales teams, helping to define and present the overall Dell Technologies value to our customers using the full range of the Dell client portfolio. You will: Collaborate on account plans with regional sales team. Assist customers with product evaluations and proof of concepts and work to shorten the sales cycle by overcoming common technical objections. Share best practices and guidance on Dell Technologies Client Solutions Portfolio. Deliver product demonstrations to enable customer’s success leveraging Dell Client Technologies. Supportive of customer engagements via onsite and/or virtual meetings (some travel required). Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements Experience in Information Technology areas comprising any of the following: Systems Administration/Integration, Professional Services/Consulting Hands-on experience with End-User environments including deploying desktops, building servers, or 4-6 years of technical business-related pre-sales experience. Ability to prioritize and balance your schedule in a flexible work environment. Desirable Requirements Experience with Citrix, VMware Horizon, Microsoft Server OS 2012/2016, or Windows 10 experience (Technical Certification a plus). Systems Management experience. Who We Are We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: July 30th 2025 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here. Job ID: R266281Job Function: Sales Engineering
Posted 1 month ago
2.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Join our Team About The Opportunity We are seeking a skilled Telecom Network Operations Center (NOC) Engineer to join our dynamic team. In this critical role, you will be responsible for alarm monitoring, alarm analysis, operation and maintenance, and troubleshooting across multiple telecom nodes including RAN, Core CS, Core PS, IP, and IMS. This position offers an exciting opportunity to work with cutting-edge technologies spanning 2G to 5G, ensuring high service availability and excellent customer experience through proactive network management and rapid incident resolution. What You Will Do Monitor alarms and analyze network events to quickly identify and troubleshoot issues across RAN, Core CS, Core PS, IP, and IMS nodes. Perform operation and maintenance activities including node health checks, backups, configuration changes, and fault management. Troubleshoot and resolve hardware and software issues on Ericsson baseband equipment and other telecom network elements. Manage and resolve network incidents, ensuring timely restoration of services to meet SLAs and maintain a low Mean Time to Repair (MTTR). Utilize alarm monitoring tools such as CITRIX, Putty, EMS, and Netcool for effective network surveillance. Collaborate closely with field teams to handle hardware failures, node unreachable issues, and other field-related activities. Follow ITSM ticketing procedures: actively supervise ticket queues, document incident details, actions taken, and resolutions. Communicate effectively with internal teams and external vendors for issue escalation and resolution. Conduct routine maintenance tasks, including system updates and preventive checks. Adhere to and contribute to the improvement of Standard Operating Procedures (SOPs). Proactively detect potential failures and engage Incident Managers or automated systems to prevent or minimize service impact. Skills You Bring Strong telecom knowledge across 2G, 3G, 4G, and 5G service flows and interfaces. Hands-on experience with Ericsson baseband hardware and configuration. Proven expertise in NOC operations, alarm handling, change management, fault diagnosis, and configuration management. Familiarity with network monitoring and management tools such as CITRIX, Putty, EMS, and Netcool. Solid understanding of networking concepts including TCP/IP, DNS, DHCP, VPN. Good knowledge of IP networking protocols: OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, and Segment Routing. Understanding of switching technologies and protocols: VLAN, STP, RSTP, MSTP, VRRP, HSRP. Experience with ITSM frameworks, incident management, and working within SLA environments. Strong analytical, problem-solving, and logical thinking abilities. Excellent communication and documentation skills. Ability and willingness to work in shifts, including nights, US shifts, and weekends. Proactive approach to identifying and resolving network incidents to maintain service continuity and customer satisfaction. Qualification Required: Min Qualification : B.Tech Experience : 2 to 8 years
Posted 1 month ago
0.0 - 8.0 years
0 Lacs
Noida, Uttar Pradesh
On-site
Noida,Uttar Pradesh,India Job ID 769386 Join our Team About the Opportunity We are seeking a skilled Telecom Network Operations Center (NOC) Engineer to join our dynamic team. In this critical role, you will be responsible for alarm monitoring, alarm analysis, operation and maintenance, and troubleshooting across multiple telecom nodes including RAN, Core CS, Core PS, IP, and IMS. This position offers an exciting opportunity to work with cutting-edge technologies spanning 2G to 5G, ensuring high service availability and excellent customer experience through proactive network management and rapid incident resolution. What You Will Do Monitor alarms and analyze network events to quickly identify and troubleshoot issues across RAN, Core CS, Core PS, IP, and IMS nodes. Perform operation and maintenance activities including node health checks, backups, configuration changes, and fault management. Troubleshoot and resolve hardware and software issues on Ericsson baseband equipment and other telecom network elements. Manage and resolve network incidents, ensuring timely restoration of services to meet SLAs and maintain a low Mean Time to Repair (MTTR). Utilize alarm monitoring tools such as CITRIX, Putty, EMS, and Netcool for effective network surveillance. Collaborate closely with field teams to handle hardware failures, node unreachable issues, and other field-related activities. Follow ITSM ticketing procedures: actively supervise ticket queues, document incident details, actions taken, and resolutions. Communicate effectively with internal teams and external vendors for issue escalation and resolution. Conduct routine maintenance tasks, including system updates and preventive checks. Adhere to and contribute to the improvement of Standard Operating Procedures (SOPs). Proactively detect potential failures and engage Incident Managers or automated systems to prevent or minimize service impact. Skills You Bring Strong telecom knowledge across 2G, 3G, 4G, and 5G service flows and interfaces. Hands-on experience with Ericsson baseband hardware and configuration. Proven expertise in NOC operations, alarm handling, change management, fault diagnosis, and configuration management. Familiarity with network monitoring and management tools such as CITRIX, Putty, EMS, and Netcool. Solid understanding of networking concepts including TCP/IP, DNS, DHCP, VPN. Good knowledge of IP networking protocols: OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, and Segment Routing. Understanding of switching technologies and protocols: VLAN, STP, RSTP, MSTP, VRRP, HSRP. Experience with ITSM frameworks, incident management, and working within SLA environments. Strong analytical, problem-solving, and logical thinking abilities. Excellent communication and documentation skills. Ability and willingness to work in shifts, including nights, US shifts, and weekends. Proactive approach to identifying and resolving network incidents to maintain service continuity and customer satisfaction. Qualification Required: Min Qualification : B.Tech Experience : 2 to 8 years
Posted 1 month ago
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