IOC Senior Administrator The IOC Senior Administrator is a valued member of the Coretek team responsible for providing Level 2 support for client environments. The Senior Administrator is responsible for the monitoring and triage of devices within our event management system, troubleshooting infrastructure issues and ensuring smooth IT services across the organization and for our clients. This role requires prompt attention to events and efficient resolution of escalated incidents and improving IOC processes. The candidate will be responsible for providing exceptional customer service to internal Coretek employees and external clients. Responsibiliti Continuously monitor infrastructure, application or software events generated by the event management system Respond to alert incidents in a timely fashion to minimize downtime Provides technical leadership for a variety of infrastructure platform issues including, but not limited to: Network data and voice Server – Windows/Unix/Linux Backup Cloud Azure-O365 Virtualization Escalate and collaborate with Coretek engineers/architects and vendors to resolve complex technical issues Track the progress of client incidents and requests during the entire lifecycle to ensure the issues are closed within the agreed Operation Level Agreement Communicate, internally and externally, the status of the tickets directly with clients Provide daily support for event management system requests, such as but not limited to: decommission of devices, provide access to dashboard and scheduling downtime of systems Contribute and maintain the Knowledge Base articles key to daily troubleshooting and triage of client environments Assist engineers with change records as needed in the off hours Assist with cross training of new IOC team members as needed Requirements Bachelor’s degree in computer science or information technology, preferred or 4 years working in a Network Operations Center (NOC) in a medium-to-large data center environment supporting multiple clients and systems Network+ or A+, required Two of the following certifications are required: MS900 AZ900 VMware Certified Associate CCNA AZ104 Proficient knowledge of networking frameworks Basic knowledge of networking concepts, such as TCP/IP, DNA and DHCP Operations experience in multiple technologies, including any of the following: Window Server Administration – Server 2012 and above O365/M365 Network protocols and networking devices such as firewalls, switches, etc Unix/Linux server administration Backup administration Basic knowledge of storage systems Clustering solutions – Citrix, VmWare etc Experience working with an ITIL based ticketing system tool – ServiceNow helpful Proficient experience utilizing event management tools (Logic Monitor, Nagios, Solar Winds, etc) Strong listening, verbal, written, and interpersonal communication skills Accuracy and attention to detail when monitoring and maintaining systems Ability to work in a fast-paced, 24/7 operational environment Adept at communicating with all levels of technical experience A strong sense of urgency and the ability to multi-task effectively Demonstrated organizational, communication and time management skills with the ability to work independently May require shift work, including nights, weekends or holidays

Job Information Number of Positions 1 Date Opened 05/22/2025 Job Type Full time Industry Technology City Bangalore South State/Province Karnataka Country India Zip/Postal Code 560066 Job Description The System Test Engineer will use in depth knowledge of networking, highly refined software testing skills and test automation expertise using Linux development platform to design tests and test automation for Nirad Products. Responsibilities: You will design, develop and execute system test plans, You will design test networks, and create test automation, You will perform all aspects of feature verification, regression stress, stability and performance testing, You will evaluate test automation tools, and contribute to the automation effort, You will reproduce customer issues, and address test escapes, You will create test plans for new feature testing and execute regression testing to ensure a quality product, You will provide weekly status reports, You will provide recommendation and guidance during functional reviews and system prototyping, You will manage and configure test networks, You will troubleshoot network issues related to features like DHCP, DNS, IPSec VPN, QoS, DPI, routing, ACL, MPLS, PPPoE Requirements: Experience in networking protocol stacks and related technologies (TCP/IP, UDP, Ethernet) in addition to networking routing protocols OSPF and BGP You will understand switching technology including VLAN/Trunking, STP, NAT, PAT, Ethernet, IPv4 Ipv6 HTTP, HTTPS, SSL, FTP. You will understand security related technologies like firewall, IDS/IPS, NAT, DPI, QoS, IPSec VPNs, ALGs and prior SD-WAN knowledge would be added advantage. Experience with hypervisors including VMware vSphere (VCP Certified), MS HyperV, or Citrix Xen. Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent. Typically 5+ years of experience.

Design and manage enterprise network solutions across DDI, Extranet, and Load Balancing. Ensure secure partner connectivity, scalable architecture, and Tier-3 support for business and industrial networks Required Candidate profile Experienced in DDI (DNS/DHCP/IPAM), extranet integration, and load balancing. Skilled in secure design, hybrid cloud operations, troubleshooting, stakeholder management, and lifecycle governance.

Skill set required: Citrix Virtual Apps & Desktops/Citrix Cloud Migration • Proven experience in designing and managing Citrix solutions, including Citrix Virtual Apps and Desktops and Citrix Cloud. • Experience with Microsoft Azure cloud platforms. • Strong knowledge of virtualization technologies. • Proficiency in scripting and automation. • Expertise in Azure Active Directory, Group Policies, and identity/access management integration. • Citrix certifications such as CCP-V (Citrix Certified Professional - Virtualization) or CCE-V (Citrix Certified Expert - Virtualization). • Familiarity with ITIL processes and incident management tools. • Excellent communication and presentation abilities. • Ability to work independently and as part of a team. Application packaging experience (AppV) Knowledge on Automated Configuration Tool (ACT) proficiency. Knowledge on Network and connectivity management. Knowledge on Resource location management. Knowledge on Backup and restore procedures. Knowledge on Security and compliance expertise. Show more Show less

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Do you want to wake up each morning and look forward to going to work? You've found the right career opportunity! Workday's BT Cloud Engineering team is looking for a highly motivated technical lead to join our fun, innovative, and hardworking team. Working with an outstanding group of highly qualified IT professionals, you will be part of a special team that is building the cloud first approach for workmates. We are seeking a skilled and motivated hands on lead who can help BT continue to deliver secure services at scale.. This position is located in Pune, India About The Role Seeking a passionate, innovative, and customer-focused Senior Infrastructure Engineer to lead Hybrid Cloud Engineering, including design, development, deployment, and automation. This role requires strong technical and management skills to lead projects, maintain partner relationships, and support escalations. The Senior Infrastructure Engineer will also adopt new cloud technologies, lead the Cloud Center of Excellence, and manage budgeting and forecasting. Additionally, the Senior Infrastructure Engineer will ensure system health and security and will work with a team of technology professionals providing 24x7 operational support. About You 10+ years of experience in Hybrid Cloud Engineering, including 5+ years in a leadership role. Skilled in datacenter management, Linux and Windows operating systems, microservices architectures, and container orchestration platforms. Design and architect complex infrastructure solutions encompassing on-premises, cloud (AWS), and hybrid environments. Provide technical leadership and guidance in the implementation and maintenance of Linux and Windows Server environments. Architect and manage Citrix NetScaler for load balancing, traffic management, and security. Design and implement scalable and high-performing Virtual Desktop Infrastructure (VDI) solutions. Proficient in DevOps, CI/CD, and Infrastructure as Code, utilizing tools such as Terraform, CloudFormation, Ansible, Python, and PowerShell. Demonstrated ability to lead technical teams, drive cloud best practices, and implement modern technology solutions. Extensive experience with core AWS services (EC2, VPC, IAM, S3, RDS) and cost optimization strategies. In-depth understanding of cloud governance, AWS security controls, and network boundary controls. Proven ability to collaborate effectively within a high-trust and innovative environment. Additional Skills And Qualifications Strong networking and security skills. Strong Operating Systems experience in Windows Server and/or Linux Extensive problem-solving and troubleshooting skills. Experience with Risk and Demand management. Excellent verbal and written communication skills. Ability to multitask in a fast-paced environment. Technology certifications are a plus. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! , Show more Show less

Enterprise Sales Manager – Channels Base Location : Delhi ( Operating for the Entire North Region ) Department : Sales Reports To : India Head of Sales Experience: 5+ years in IT Channel Sales / Enterprise Sales NComputing is a pioneering force in cost‑effective desktop virtualization and alliance‑driven endpoint computing, partnering with industry titans such as Microsoft, VMware, Citrix and AWS to deliver transformative IT solutions. By empowering organizations to stretch their IT budgets and simplify complex infrastructures, NComputing has deployed millions of endpoints across more than 140 countries. Today, our robust partner and channel ecosystem ensures seamless adoption of our solutions in education, small‑ and medium‑sized businesses and global enterprises alike. Job Description We are looking for a dynamic **Enterprise Sales Manager – Channels** to drive revenue growth through strategic channel partnerships. The ideal candidate will have experience in IT sales, an understanding of the VDI/Thin Client/Cloud computing space, and a proven ability to build and manage channel relationships. Key Responsibilities : Channel Development & Management Identify, onboard, and develop strategic channel partners (resellers, distributors, system integrators). Define channel partner strategy, including tiering, enablement, and performance incentives. Conduct regular partner business reviews and sales trainings. Enterprise Sales Execution Develop and manage a pipeline of enterprise opportunities via channel partners. Work with partners to co-sell and close large enterprise deals in targeted verticals (e.g., education, healthcare, BFSI, government). Deliver quarterly sales targets and business growth objectives. Go-to-Market (GTM) Strategy Collaborate with marketing to launch joint campaigns and promotions. Drive product and solution awareness across the channel ecosystem. Cross-functional Collaboration Work closely with product, marketing, and support teams to ensure seamless partner and customer experiences. Provide market feedback to the product and leadership teams. Requirements Bachelor's degree in Computers ,Business, Marketing, or related field (MBA preferred). 5+ years of experience in channel / Enterprise IT sales, preferably in virtualisation, thin clients, or endpoint / Server based computing. Strong network of Value Added (Solution) Partners and System Integrators in the region. Excellent negotiation, communication, and presentation skills. Self-motivated, entrepreneurial mindset with a results-oriented approach. Willingness to travel as needed. Preferred Experience Experience working in companies offering VDI, cloud workspaces, or desktop virtualization. Familiarity with Citrix, Microsoft RDS, or VMware environments. Exposure to selling into education, government, or BFSI verticals. Show more Show less

Location : Vadodara / Ahmedabad. Job Type : Full Time / Onsite. Department : IT Infrastructure. Shift : Rotational Shift. Experience : 13-18 Years. Company Profile SI2 Technologies is a strategic Enterprise Solutions and IT Infrastructure Management service provider company. As a specialist in delivering business transformation through IT, Infrastructure, and Consulting, we partner with our customers to help them drive positive and upscaled outcomes. One of the many ways that we aim to keep providing you with the best possible service is our continued investment in education and the growth of our people. We hire highly skilled professionals and continually train and keep them updated in the latest technologies. Must Have Skills Expertise on ADDS/DNS/DHCP/GPO/Performance tuning, VMware Infra Management, Backup Administration. Good To Have Skills : CommVault Backup Management, Exchange Server Management, Logic Monitor, Box. Skills Windows Expert preferably on Windows Server, VMware, Citrix Infra, Nutanix platform. Adhere best practices of ITIL. Expertise in DNS, DHCP, DFS and Active Directory. Advance windows OS installation, configuration and troubleshooting. Good knowledge of OS performance fine tunning. Share Permission management and migration of Shares. Patch, Vulnerability and remediation Management. Knowledge of monitoring & Management tools like logic Monitor, VCenter, SolarWinds etc. Functional Knowledge of SCCM. Hands-On experience on storage and multipathing. Advance Microsoft cluster configuration, Management and troubleshooting. VMWare Virtualization configuration, management & troubleshooting issues for performance. Hands-On experience of Citrix VDI environment. Working knowledge of Backup and restoration solution (Commvault Preferred). Certificate Management. Co-ordinate with Vendors. Physical RAID configuration and troubleshooting. Good Knowledge of MSSQL and troubleshooting between OS and database. Working Knowledge of ITSM tools. (Service Now Preferred). Cross platform awareness. Roles & Responsibilities Carry out the complex level of troubleshooting on Windows Server OS. Participate in Change Management meetings, Review Technical designs. Sync up with Management, Prepare reports and capacity planning. Train/Monitor L1/L2 teams, Handle Major Incidents. Timely update of INC/RITM and providing RCA within SLA. Timely execution of Change requests as scheduled. Designing, and implementation of Server Infrastructure. Working with Vendors Support to mitigate the issue. performance analysis of data using monitoring Tool. Identify and Analyse performance improvement areas and prepare detailed plan for execution. Carry out OS, application and firmware upgrades as and when required. Implementation of solutions as per Scope defined. Work towards automation of everyday repeated tasks. Troubleshoot VDI issues. Work on problem ticket, identify root cause, prepare and review RCA documents. Manage and troubleshoot Virtualization Platforms. Should have knowledge and understanding of user problems and works towards their resolution in timely and efficient manner for improving overall customer experience. Should work towards enhancement of his skill set on a continual basis. Coordinate with Onsite team for Qualifications : B.Tech/B.Computers/IT, Graduation/PG in Computers/IT. Certifications : MCSE, VCA/VCP, ITIL. (ref:hirist.tech) Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Networking DevOps engineering team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Responsibilities Includes: Requirement Gathering and Analysis: Collaborate with stakeholders to gather automation requirements, understanding business objectives, and network infrastructure needs. Analyse existing network configurations and processes to identify areas for automation and optimization. Analyse existing automation, opportunities to reuse/redeploy them with required modifications. End-to-End Automation Development: Design, develop and implement automation solutions for network provisioning, configuration management, monitoring and troubleshooting. Utilize programming languages such as Ansible, Terraform, Python, PHP to automate network tasks and workflows. Ensure scalability, reliability, and security of automation solutions across diverse network environments. Testing and Bug Fixing: Develop comprehensive test plans and procedures to validate the functionality and performance of automation scripts and frameworks. Identify and troubleshoot issues, conduct root cause analysis and implement corrective actions to resolve bugs and enhance automation stability. Collaborative Development: Work closely with cross-functional teams, including network engineers, software developers, and DevOps teams, to collaborate on automation projects and share best practices. Reverse Engineering and Framework Design: Reverse engineer existing Ansible playbooks, Python scripts and automation frameworks to understand functionality and optimize performance. Design and redesign automation frameworks, ensuring modularity, scalability, and maintainability for future enhancements and updates. Network Design and Lab Deployment: Provide expertise in network design, architecting interconnected network topologies, and optimizing network performance. Setup and maintain network labs for testing and development purposes, deploying lab environments on demand and ensuring their proper maintenance and functionality. Documentation and Knowledge Sharing: Create comprehensive documentation, including design documents, technical specifications, and user guides, to facilitate knowledge sharing and ensure continuity of operations. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Minimum 5+ years of relevant experience as a Network DevOps SME / Automation Engineer Hands on Experience in below technologies: Data Network: Strong experience in configuring, managing, and troubleshooting Cisco, Juniper, HP, and Nokia routers and switches. Hands-on experience with SDWAN & SDN technologies (e.g., Cisco Viptela, Versa, VMWare NSX, Cisco ACI, DNAC, etc.) Network Security: Experience in configuring, managing, and troubleshooting firewalls and load balancers, including Firewalls: Palo Alto, Checkpoint, Cisco ASA/FTD, Juniper SRX Load Balancers: F5 LTM/GTM, Citrix NetScaler, A10. Deep understanding of network security principles, firewall policies, NAT, VPN (IPsec/SSL), IDS/IPS. Programming & Automation: Proficiency in Ansible development and testing for network automation. Strong Python or Shell scripting skills for automation. Experience with REST APIs, JSON, YAML, Jinja2 templates and GitHub for version control. Cloud & Linux Skills: Hands-on experience with Linux server administration (RHEL, CentOS, Ubuntu). Experience working with cloud platforms such as Azure, AWS, or GCP. DevOps: Basic understanding of CI/CD pipelines, GitOps, and automation tools. Familiarity with Docker, Kubernetes, Jenkins, and Terraform in a DevOps environment. Experience working with Infrastructure as Code (IaC) and configuration management tools Ansible Architecture & Design: Ability to design, deploy, and recommend network setups or labs independently. Strong problem-solving skills in troubleshooting complex network and security issues. Certifications Required: CCNP Security / CCNP Enterprise (Routing & Switching) Preferred Technical And Professional Experience Bachelor’s degree and above. Experience in Terraform experience is a plus (for infrastructure as code). Experience in Zabbix template development is a plus. Certifications Preferred: CCIE-level working experience (Enterprise, Security, or Data Center) – PCNSE (Palo Alto), CCSA (Checkpoint), Automation & Cloud, Python, Ansible, Terraform. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less

This is Team of Application Security experts who were passionate about Security, Application layer attacks/protection mechanisms, threat intelligence, OWASP attacks. They are highly focused on emerging Security trends. Job description: Implement, configure, and maintain Web Application Firewalls (WAFs) to protect web applications and services from security threats, including bot attacks. Develop and maintain security policies and rules for WAFs to ensure that they are effective in preventing OWASP-Top-10 vulnerabilities for WAF and API, unauthorized access, data breaches, and other security incidents. Security assessments and penetration testing of web applications and services to identify vulnerabilities and recommend remediation measures. Collaborate with other security teams, developers to ensure that security best practices are followed in the design, development, deployment, and maintenance of features for web applications and bot management. Stay informed with emerging security threats, technologies, and best practices to continuously improve security posture and protect against new and evolving threats for WAF and API. Collaborate, participate in incident response and investigations as needed to identify the root cause of security incidents and prevent their recurrence. Responsible for making improvements of processes, systems or products to enhance performance of the job area. Problems and issues faced are difficult and may require understanding of broader set of issues. Problems typically involve consideration of multiple issues, job areas or specialties. Qualifications: Bachelor's (BE/B.Tech) or Master's degree in Computer Science, Information Security, or equivalent work experience for 5 years. Several years of experience on network protocols such as TCP, UDP, HTTP, DNS, SSL/TLS and web application security, with a focus on WAFs and bot mitigation. Experience with industry-leading WAFs such as Citrix NetScaler AppFirewall, Imperva, ModSecurity, or F5 BIG-IP ASM. Experience with programming C, C++ and scripting languages such as Python, Perl Strong analytical and problem-solving skills, with the ability to quickly identify and respond to security threats. Excellent communication and collaboration skills, with the ability to work effectively with a wide range of stakeholders. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance. Show more Show less

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Job Description Job Summary: We are seeking a skilled and motivated Operations Engineer to join our Infrastructure & Platform Services team. The ideal candidate will have a broad technical background and experience managing enterprise-level infrastructure across multiple domains, including Databases, Middleware, Network, End User Computing (EUC), and Compute platforms. This role requires hands-on operational expertise, strong troubleshooting capabilities, and a proactive approach to maintaining and optimizing IT systems. Responsibilities Manage day-to-day operations and provide support across core infrastructure domains: Databases (e.g., Oracle, SQL Server, MySQL/PostgreSQL) Middleware platforms (e.g., WebLogic, WebSphere, Tomcat, JBoss) Network systems (routing, switching, firewalls, VPNs, load balancers) EUC devices (Windows/Mac OS, Citrix, MDM tools) Compute resources (VMware, Hyper-V, AWS, Azure) Monitor system performance, ensure high availability, and respond to incidents to minimize downtime and service disruptions. Collaborate with cross-functional teams to implement infrastructure upgrades, changes, and automation to enhance operational efficiency. Maintain and enforce configuration standards, security policies, and regular patching across infrastructure components. Provide technical support for disaster recovery planning, testing, and execution. Document technical procedures, configurations, and system changes for operational transparency and knowledge retention. Participate in on-call rotation and conduct root cause analysis for high-impact incidents. Demonstrate strong troubleshooting, analytical, and problem-solving skills across various IT infrastructure layers. Utilize ITSM tools for incident, change, and problem management processes. Apply scripting skills (PowerShell, Bash, Python) to automate routine operational tasks. Use monitoring tools (e.g., Nagios, Zabbix, SolarWinds) to proactively detect and resolve issues. Communicate effectively with technical and non-technical stakeholders, and work collaboratively within global or cross-functional teams. Qualifications Experience range : 5 to 8 years B.E./B.Tech/MCA /BSc (Computer Science) Show more Show less

IT - Infrastructure Projects Technical Consultant – End User Productivity Experience with ITIL processes, managed services, help desk systems and related activities including ability to troubleshoot alerts. Mandatory: Minimum 10 years’ experience in the IT industry out of which 8 years in Technical Consulting Bachelor’s degree in any engineering discipline. Hands-on technical experience with leading infrastructure solutions from suppliers such as, but not limited to, Microsoft (Windows 10/O365), Apple iOS, Android clients and associated mobile enabling technologies from VMware, CA, Citrix and cloud platforms (e.g. Azure & AWS) Solid experience within end user computing environments, such as Solutioning/implementation of Digital/Modern workspace Design and implement Mobile device management tools such VMware workspace one, endpoint manager. Good knowledge in client operating systems such as Apple OS’s, Andriod and Windows Knowledge in application packaging and deployment for various mobile device platforms Experience in managing Apple devices Experience in design and implementation of Windows Auto pilot and Windows hello for business. Knowledge in Azure AD, SCCM, Federations services (Ping or AD Show more Show less

Responsibilities: Designing automation processes as per the operational needs of an organization Ability to analysis root cause for an error Managing and investigating exceptions (Business and System Exceptions) Have working knowledge of Metabot and its feature Analysing, understanding and documenting the business processes in detail where required. Creating and documenting test procedures and scenarios for the pre-UAT phases RPA development and support experience of 2 years Migration of existing bots of AA version 11 to AA 360 Understand existing systems and resolve operations issues. Follow and improve coding standards Reviewing the code and the design and also providing expertise in the development, and integration of systems Configuring new automation with efficient and easily understandable automation tools Documenting the automation procedures. Requirements: Prior experience of having implementing RPA bots using Automation Anywhere version 11.0 or higher Knowledge to analyse log details available in control room after implementing development or testing phase. Knowledge of Scheduler and trigger of task from AA client and control room. Skilled in automating SAP processes using Automation Anywhere, including data entry, report extraction, and transaction handling. Proficient in automating tasks in Citrix environments using Automation Anywhere. Experience with Document Automation for intelligent data extraction and processing. Hands-on experience in automating Salesforce workflows using Automation Anywhere. Must have prior experience in dot net. Must have prior experience/knowledge of Database, VB/Java scripting and Excel macros. Must have created Metabots. Scripting and coding in any RPA tool to resolve automation issues. Show more Show less

Job Description Primary Skills required. Strong knowledge of Linux/Unix systems and command line tools. Proficiency in scripting languages such as Python, Shell, or Perl. Experience with configuration management tools like Ansible, Puppet, or Chef. Familiarity with cloud platforms like AWS, Azure, or Google Cloud. Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.). Knowledge of containerization technologies (Docker, Kubernetes) and orchestration tools. Expertise in monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk. (Optional - But Good to Know) Experience with Citrix technologies such as XenApp, XenDesktop, and NetScaler Support the administration and engineering of the Citrix environment. Work with Citrix Provisioning Server, SQL Database, and Citrix License Server. Experienced knowledge of virtualization technologies such as VMware or Hyper-V Strong problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues. Excellent communication and collaboration skills to work effectively with cross-functional teams. Strong attention to detail and ability to work in a fast-paced, dynamic environment. Terraform basic syntax and GitLab CI/CD configuration, pipelines, jobs Cloud resources provisioning and configuration through CLI/API Understanding of how to do basic queries in logs tools for general questions Operating system (Linux) configuration, package management, startup and troubleshooting Block and object storage configuration Networking VPCs, proxies and CDNs Secondary Skills Required For The Role. Bachelor's degree in computer science, engineering, or a related field. Proven experience as a Site Reliability Engineer or a similar role. Solid understanding of software development methodologies and DevOps principles. Experience with agile and iterative development processes. Certification in relevant technologies or frameworks is a plus (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator). Familiarity with continuous integration/continuous deployment (CI/CD) pipelines. Experience with source control systems such as Git or SVN. Knowledge of security best practices and experience implementing security measures in a production environment. Ability to work independently and handle multiple projects and priorities simultaneously. Strong analytical and problem-solving skills, with a focus on continuous improvement and automation. Role & Responsibilities Of The Profile Design and implement highly available and scalable systems, ensuring the reliability and performance of the company's website or application. Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems. Monitor systems and applications, proactively identifying and resolving any performance bottlenecks or availability issues. Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance. Conduct post-incident analyses to identify root causes and implement preventive measures to avoid future incidents. Automate repetitive tasks and processes to improve efficiency and reduce manual intervention. Create and maintain documentation for system architecture, configuration, and troubleshooting procedures. Perform capacity planning and resource allocation to ensure optimal system performance and scalability. Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards. Stay up to date with industry best practices, new technologies, and emerging trends in site reliability engineering. Objectives of this role Run the production environment by monitoring availability and taking a holistic view of system health Build software and systems to manage platform infrastructure and applications Improve reliability, quality, and time-to-market of our suite of software solutions Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement Provide primary operational support and engineering for multiple large-scale distributed software applications Show more Show less

Work Location : Hyderabad Expereince : 6 - 9 Years We are seeking a highly skilled and motivated Senior Network Security Engineer with extensive experience in enterprise network and cloud infrastructure. The ideal candidate will possess hands-on expertise in managing load balancers, firewalls, switches, virtualization, and hyperscale cloud platforms. This role demands strong technical acumen, excellent communication skills, and a customer-centric approach to ensure the reliability, security, and performance of network systems. Key things to look: Load Balancers/WAF: A10, F5 and Citrix Firewalls: FortiGate, Palo Alto, Cisco ASA, and Checkpoint Switches: Dell, Cisco Hyperscale cloud networking experience on Azure, AWS, OCI and GCP Azure Networking: Virtual Network (Peering, Service/Private endpoint, NSG, UDR), VPN (S2S, P2S), Load Balancers, ExpressRoute, Application Gateway (WAF), CDN, Traffic Manager, Azure Firewall, DDOS, DNS, Azure Virtual WAN, Front door, Azure Bastion, NVA, Network Watcher, Virtual Machine. Programming: Python or any language to automate network tasks. Good Communication and presentation skills Job description: Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others Investigate and help resolve issues on customer’s network and IT estates using agreed troubleshooting methodologies Manage support cases to enable fast resolution that exceeds our customers’ expectations Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes Using the central document repository, to ensure knowledge sharing across the team and enable best practice Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre Supporting the team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings Ensure ticket SLAs and KPIs are achieved Ensure escalation procedures, policies and working practices are adhered All records relating to Service Requests, Incidents, Problems and Knowledge Management are completed accurately and within SLA Plan and implement - projects are delivered in line with project quality standards Specialized in supporting one of the Cisco architectures with a broad technical competency in supporting the following: Cisco and Fortigate security, Cisco switching, Cisco Datacenter and A10/Citrix/F5 load balancing. Experience in handling and designing complex network architectures. Cisco CCNP or multiple CCNA across different architectures. Cisco CCIE desired. Working experience of hyperscale platforms like Azure, AWS, OCI and GCP. Proven experience in incident management, service request management and problem solving Experience of using ticketing systems and use of monitoring and management tools Ability to communicate effectively and build relationships to understand client requirements Accurate recording of information A self-motivated attitude Ability to deliver against deadlines and agreed targets Participation in the on-call rotation Show more Show less

We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: You are a talented, energetic, and experienced individual eager to join our Synopsys Cloud Operations Support team. You possess a strong foundation in Linux administration and Azure fundamentals, with a keen eye for detail and a dedication to maintaining comprehensive documentation and adhering to established processes. Your communication skills are exceptional, enabling you to convey technical concepts clearly to both technical and non-technical audiences. You excel in practical decision-making and agile goal delivery, thriving in a dynamic team environment where collaboration and problem-solving are key. Multi-tasking and effective prioritization come naturally to you, allowing you to manage R&D-related activities efficiently and communicate actions and results as needed. With a background in customer support, computer operations, or systems administration, you bring a wealth of experience to the table, particularly in UNIX system administration and network operations. What You’ll Be Doing: Designing, automating, and supporting Linux systems and services in a 24/7 production environment. Independently and collaboratively evaluating, recommending, and implementing technical solutions to meet business needs. Collaborating with other technical teams to solve problems and continually evolve the technology. Troubleshooting issues to identify root causes and help unblock the customer. Preparing and maintaining documentation of systems, standards, configurations, and procedures. Supporting day-to-day operations including installation, configuration, maintenance, and troubleshooting of the engineering secure computing environment. Responding to alerts, reporting issues, escalating problems as required, and resolving significant matters using independent judgment within established support practices. Ensuring compliance with Synopsys security policies to protect stakeholder information. The Impact You Will Have: Maintaining the high-performance Synopsys Cloud environment, ensuring smooth operations and compliance with security policies. Contributing to the overall reliability and scalability of our cloud infrastructure. Enhancing customer satisfaction by resolving technical issues promptly and effectively. Driving continuous improvements in our technology and processes through collaboration and innovation. Ensuring the security and integrity of our systems through vigilant monitoring and maintenance. Supporting Synopsys' mission to lead in chip design, verification, and IP integration by providing a robust and reliable cloud environment. What You’ll Need: Extensive knowledge of Linux operating systems and security patching. Experience with installing, monitoring, and administering Linux systems (Ubuntu and RHEL primarily). One or more Linux System Administrator Certifications. Experience with monitoring and logging tools. Programming/Scripting skills in Shell/Python. Basic Networking fundamentals including TCP/IP, DNS, subnetting, and routing. Knowledge of networking for virtual machines, particularly regarding security and performance. Knowledge of remote desktop software solutions such as VNC, Citrix Xen server, and VDI. Solid knowledge of infrastructure services like Kickstart, NFS, DNS, and DHCP. Knowledge in Azure resources like VM, Network, NSG, and Blob Storage is a plus. Who You Are: Ability to clearly communicate technical concepts to both technical and non-technical users. Proven ability to work in a dynamic team environment, collaboratively resolving problems spanning multiple disciplines. Enthusiastic and capable of learning on the job. The Team You’ll Be A Part Of: The team's purpose is to build, operate, and maintain a high-performance Synopsys Cloud environment. You will be part of a dynamic team that collaborates to solve complex problems and continually evolve our technology to meet business needs. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process. Show more Show less

Kyndryl Software Engineering Chennai, Tamil Nadu, India Hyderabad, Telangana, India Bengaluru, Karnataka, India Gurugram, Haryana, India Pune, Maharashtra, India Greater Noida, Uttar Pradesh, India Posted on May 19, 2025 Apply now Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Networking DevOps engineering team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Responsibilities Includes Requirement Gathering and Analysis: Collaborate with stakeholders to gather automation requirements, understanding business objectives, and network infrastructure needs. Analyse existing network configurations and processes to identify areas for automation and optimization. Analyse existing automation, opportunities to reuse/redeploy them with required modifications. End-to-End Automation Development: Design, develop and implement automation solutions for network provisioning, configuration management, monitoring and troubleshooting. Utilize programming languages such as Ansible, Terraform, Python, PHP to automate network tasks and workflows. Ensure scalability, reliability, and security of automation solutions across diverse network environments. Testing and Bug Fixing: Develop comprehensive test plans and procedures to validate the functionality and performance of automation scripts and frameworks. Identify and troubleshoot issues, conduct root cause analysis and implement corrective actions to resolve bugs and enhance automation stability. Collaborative Development: Work closely with cross-functional teams, including network engineers, software developers, and DevOps teams, to collaborate on automation projects and share best practices. Reverse Engineering and Framework Design: Reverse engineer existing Ansible playbooks, Python scripts and automation frameworks to understand functionality and optimize performance. Design and redesign automation frameworks, ensuring modularity, scalability, and maintainability for future enhancements and updates. Network Design and Lab Deployment: Provide expertise in network design, architecting interconnected network topologies, and optimizing network performance. Setup and maintain network labs for testing and development purposes, deploying lab environments on demand and ensuring their proper maintenance and functionality. Documentation and Knowledge Sharing: Create comprehensive documentation, including design documents, technical specifications, and user guides, to facilitate knowledge sharing and ensure continuity of operations. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Minimum 5+ years of relevant experience as a Network DevOps SME / Automation Engineer Hands On Experience In Below Technologies Data Network: Strong experience in configuring, managing, and troubleshooting Cisco, Juniper, HP, and Nokia routers and switches. Hands-on experience with SDWAN & SDN technologies (e.g., Cisco Viptela, Versa, VMWare NSX, Cisco ACI, DNAC, etc.) Network Security: Experience in configuring, managing, and troubleshooting firewalls and load balancers, including Firewalls: Palo Alto, Checkpoint, Cisco ASA/FTD, Juniper SRX Load Balancers: F5 LTM/GTM, Citrix NetScaler, A10. Deep understanding of network security principles, firewall policies, NAT, VPN (IPsec/SSL), IDS/IPS. Programming & Automation: Proficiency in Ansible development and testing for network automation. Strong Python or Shell scripting skills for automation. Experience with REST APIs, JSON, YAML, Jinja2 templates and GitHub for version control. Cloud & Linux Skills: Hands-on experience with Linux server administration (RHEL, CentOS, Ubuntu). Experience working with cloud platforms such as Azure, AWS, or GCP. DevOps: Basic understanding of CI/CD pipelines, GitOps, and automation tools. Familiarity with Docker, Kubernetes, Jenkins, and Terraform in a DevOps environment. Experience working with Infrastructure as Code (IaC) and configuration management tools Ansible Architecture & Design: Ability to design, deploy, and recommend network setups or labs independently. Strong problem-solving skills in troubleshooting complex network and security issues. Certifications Required: CCNP Security / CCNP Enterprise (Routing & Switching) Preferred Technical And Professional Experience Bachelor’s degree and above. Experience in Terraform experience is a plus (for infrastructure as code). Experience in Zabbix template development is a plus. Certifications Preferred: CCIE-level working experience (Enterprise, Security, or Data Center) – PCNSE (Palo Alto), CCSA (Checkpoint), Automation & Cloud, Python, Ansible, Terraform. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Apply now See more open positions at Kyndryl Show more Show less

Role & responsibilities Good exposure and hand-on knowledge in currently used Microsoft Operating Systems including migrations, upgrades and troubleshooting etc.. Should have good hardware troubleshooting skills in desktop, laptop, Network printers, IP Phone etc. and have knowledge of Desktop/Laptop Imaging, Standardization, Security, management, Remote Management, SCCM knowledge, AD, DNS, DHCP, Virtual Desktop Environment. Video Conferencing Systems and Patch management would be an added advantage. Responsible for Level-3 Escalations on all the end user devices and application. Act as an escalation point for advanced or difficult help requests. Escalate incidents with accurate documentation to suitable technician or vendor, when required. Contribute to technician knowledgebase and training as needed. Knowledge of Snow ticketing system would be an added advantage Adhere to the security and compliance standards. Maintain a high degree of customer service for all support queries and adhere to all service management principles. Audit Artifact producer will be producing audit evidence for PII, PCI, SOX, Internal and various other audits demanding evidence. Preferred candidate profile Knowledge of advanced computer hardware, including HP Laptops, Logitech peripherals, Avaya phone systems and other key systems. Experience with desktop and server operating systems, including RDP, data delivery layers, call center technologies. Extensive application support experience with support experience with Okta, Office 365, Microsoft Office suite, Adobe products. Strong user administration experience on AD, with working knowledge on DNS and DHCP, VDI, Citrix, GPO, MFA, Cisco Video Conferencing (Administration), Zoom Basic understanding of network and troubleshooting skills of VPN issues OKTA, Global Protect Working knowledge of a range of diagnostic utilities, including Bomgar remote support, HP support portal. Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Strong documentation skills. Fluent English language skills. Perks and Benefits Transportation Services : Convenient and reliable commute options to ensure a hassle-free journey to and from work. Meal Facilities : Nutritious and delicious meals provided to keep you energized throughout the day. Career Growth Opportunities : Clear pathways for professional development and advancement within the organization. Captive Unit Advantage : Work in a stable, secure environment with long-term projects and consistent workflow. Continuous Learning : Access to training programs, workshops, and resources to support your personal and professional growth. Apply Now at - https://encore.wd1.myworkdayjobs.com/externalnew/job/Gurgaon---Candor-Tech-Space-IT---ITES-SEZ/Temporary-Worker_HR-18481 And Share your CV at shobhana@mcmcg.com

About Us Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $22 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. What You Will Be Working On Create stunning visual assets for everything from websites and social media to presentations and marketing collateral—including webpages, reports, blog images, templates, social media creatives, animation videos, and newsletters. You'll bring the brand’s vision to life across every platform. Manage fast-paced projects, taking ideas from concept to final product while maintaining a strong and consistent brand identity. Collaborate closely with the marketing team to ensure every design aligns with brand goals and effectively communicates key messages. Iterate on designs based on feedback and data-driven insights to continuously improve creative output. Participate in brainstorming sessions to raise the bar for the brand’s visual identity. Work closely with the content team to craft visually compelling assets. Maintain high aesthetic standards and creativity across all deliverables. Create product animations and motion graphics using Adobe After Effects. Apply expert knowledge of typography, negative space, color theory, and composition to all design work. Work within brand guidelines while exploring innovative ways to evolve the brand visually. Manage and organise brand assets to ensure consistent and efficient use across teams and projects. Collaborate with marketing teams to align visuals with business objectives and user needs. Understand and implement UI/UX principles, accessibility standards, and platform-specific design guidelines. Stay current with trends in design, branding, and digital interfaces. What are we looking for? 4+ years of experience as a Graphic Designer, with a diverse and polished portfolio, ideally within a B2B SaaS environment. Expertise in Adobe Creative Suite (especially After Effects, Illustrator, Photoshop) and UI design tools like Figma, Adobe XD, or Sketch. Strong eye for discovering new tools that enhance creativity and efficiency. Solid understanding of brand guidelines and the ability to work within and expand them effectively. Strong grasp of typography, layout, spacing, and color usage, with attention to design fundamentals. Hands-on experience with motion design for product and interface animations. Solid knowledge of UI/UX principles and design systems. A standout portfolio that showcases a range of projects demonstrating strong aesthetics, design skills, and the ability to tell compelling visual stories. Nice to Have Experience working in agile environments or with cross-functional teams. Familiarity with animation principles or interactive prototyping tools (e.g., Principle, Lottie). Experience with 3D tools like Blender or Spline, and an interest in AI-generated images and video Show more Show less

We’re Hiring: IT Senior Systems Engineer Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for an IT Senior Systems Engineer to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant! Send your application here ⤵️ CS Jobs - IT Senior Systems Engineer Role : IT Senior Systems Engineer Work Arrangement : Work from Office Location : India - Bangalore Schedule : Morning shift Purpose of Role The IT Senior Systems engineer will be responsible for maintaining the infrastructure systems and participating in Infrastructure Projects while supporting the IT Servicedesk Team with escalated L3 Incidents. The candidate will plan, design, build, maintain and support technical systems. M&A projects activities will include, Reverse engineering, migration and integration of Existing environments onto ZEDRA’s Infrastructure in the most efficient way. Key Accountabilities Provide 3rd line technical support Identify problematic areas and implement strategic solutions in time with Senior IT management team Actively support the Continuous Improvement Plan to generally improve infrastructure Direct bridge between Engineering team and Servicedesk team on technical handover of newly integrated systems Build detailed documentation of systems implemented in our Knowledgebase Resolve complex technical incidents on infrastructure systems All-round experience of takeover with existing systems Pro-active real-time monitoring of IT systems using PRTG. Preventive Infrastructure Resource Planning Creating new Infrastructure operational tasks for both engineers and IT Servicedesk team Expansion of backup, monitoring and update of the Systems. End of month reoccurring out of hour patch management Participating in out of hour IT migration/upgrade projects Design, develop, implement and coordinate systems, policies and procedures Ensure maximum uptime of the systems by escalating in time to Systems Engineers Ensure security of data, network and backup systems using preventive maintenance tasks and incoming tickets. Orchestrating of Service Delivery. Managing and monitoring agreed SLAs, and providing timely reporting to management. Management of IT support engineers and origination of staff covering the 24/5 with potential expansion to 24/7 shift resource planning. Build and provide IT management reports and Inter group customer reports. Working with Senior IT management to ensure the ITSM within the business follows global standards according to ISO27001 and ITLv4 standards. Coordination and support of IT Engineers and on time completion of operational tasks with proven evidence Ensuing the Service Desk team adhere to ITSM process and procedures such as Incident / Service, Problem and Change management Act as escalation point within the team Management of asset register; ensure all Zedra groups hardware is recorded and managed. Monitoring alerting and escalating to the engineering team when required Qualification and requirements: 5+ year experience Perfect corporate level of English speaking, reading and writing Knowledge with business facing incident management Experience in Financial Services and or banking industries is preferred Experience with remote management and collaboration with team members in different region/time zone Experience with Merger and Acquisitions would be advantageous ITILv4 certification is a must Technical Experience Experience with IT Servicedesk solution (preferably Manage Engine Servicedesk Plus) Citrix CVAD 7+ virtual desktop and app deployment. And or similar technologies (VMware Horizon) Understanding of industry security best practices (example: Encryption / Data leakage / Phishing / Pen testing) Microsoft Azure & Microsoft 365 administration and configuration Mobile Device Management system experience (such as Intune, MobileIron) Backup software experience – Commvault is preferred Printer installation, configuration and Management Knowledge of monitoring systems such as PTRG Proven skills with Active Directory including but not limited to User administration, Site Services, Hybrid replication and Group policy object management Remote support assistance on non-managed devices (BYOD) Email management system experience Microsoft SQL Database administration skills Storage experience such as SAN or NAS Hosting troubleshooting (DNS/MX/CNAME/A records) Expert Networking knowledge in LAN, WAN, SDWAN Perks & Benefits: Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment Flexible leave credits which may be used for vacation, emergency and sick leaves Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled Superb and exciting Mid-Year Parties – with items to give away and cash prizes! Endless opportunities for career advancement Annual Performance Review with Salary Increase We set you up for success with a company-provided PC/Laptop and fiber internet connection Tech-on-wheels Support Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues International career growth and connections Unlimited cash incentives for hired referrals Mental Wellness Employee Assistance program through Lifeworks In-house psychiatrist available to support employees' well-being Become part of the Employee Share Units program Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc Cloudstaff: Build Your Career, Anywhere Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being. Why Cloudstaff is the #1 Workplace? Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment. **To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.** Show more Show less

Years of experience: 7-10 years Job Location: Pune/Chennai 1. Citrix XenApp 7.6 migration and administration, 2. Citrix Netscaler configuration and administration 3. Citrix XenApp (4.5, 5.0, 6.5) 4. Citrix XenDesktop7.X 5. VDI implementation & server support 6. Good knowledge of enterprise level Citrix Administration 7. Experience PVS and MCS 8. Must have good technical knowledge in: Windows OS- 2003/2008/2012; Windows 7 9. candidate must have the Hands on experience in citrix Virtual apps and Desktops v.7.13 and above with Azure Cloud experience which is a mandatory. Good-to-Have 1. Bachelor’s Degree or equivalent experience. 2. Certifications preferred CCEA, CCA, MCSE, MCSA, MCTS, VCP 3. Citrix Certification 4. VMWare Virtualization technology 5. Familiar with Enterprise Networking and Storage technologies 6. Intermediate knowledge AD, Group Policy Objects. 7. Knowledge on (power shell) scripting 8. Understanding of datacenter and networking topologies 9. Knowledge on Cloud technologies Responsibility of / Expectations from the Role 1 The Citrix Administrator is responsible to participate in advance administration of Citrix Xen Desktop and VDI, Citrix XenApp, Citrix Provisioning Server and App-V at Metso Environment. 2 Responsible for innovation roadmaps, maintenance scheduling, life cycle management, and capacity management for the Citrix environment and related dependent technologies. 3 Responsible for managing the day-to-day administration, planning, and problem-solving for the Citrix environment 4 Responsible for performance tuning and providing a high availability of Ctrix environment to eliminate single points of failure. 5 Provide escalation support to other team as well as coordinate, evaluates and testing the impact of changes across Metso Global sites. 6 Maintain data center environmental and monitoring equipment. Work with different teams to support and resolve technical problems. 7 Work with project managers for implementing project requirements and achieve project goals. 8 Works closely with customer to perform technical and requirements analysis. 9 Develop effective working relationships with customers and co-workers. 10 Ensure adherence to standards and develop procedures to provide secure, efficient and quality operations. 11 Ability to interface with technical and engineering personnel to discuss technical issues pertaining to problems or technical specifications. 12 Provide L2-L3 support/Solution Show more Show less

Sr. Engineer – Network & Security Job Description Should have good knowledge & hands-on experience: Cisco, Citrix NetScaler, Checkpoint, FortiGate, Palo Alto & Juniper (JNAS) products. Produce and maintain documentation on installations, incidents, and procedures. Responsible for all Network Security and Services including Firewalls, Load Balancers, Proxies, Remote Access, Streaming Media, WAN Acceleration, Wireless and DNS. Excellent verbal and written communication skills. Ability to put requirements into operational scenarios and communicate effectively with management and customers. Eligibility Relevant Experience: 4 to 6 years Academic Criteria: BE /BTech/ MCA/ MTech (Preferably CS/ IT / ECE) Technical certifications: CCNA, CCDA |Preferred CCNP or CCDP would be an added advantage. Job Location: Pune Show more Show less

About Us Hiver offers teams the simplest way to provide outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent rou of $22 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity The Manager—Customer Marketing role at Hiver is an exciting and impactful opportunity for professionals passionate about driving customer advocacy and retention within a high-growth SaaS company. This role will be pivotal to Hiver's continued growth and success, requiring strategic acumen, creativity, and a customer-centric approach. What You Will Be Working On Lead and execute creative strategies to improve our customer advocacy initiatives, directly impacting Hiver's growth and success. Develop the Customer Advocacy and Community Engagement Programs to identify and nurture relationships with strategic customers. Lead a nurture strategy that engages customers throughout their lifecycle to drive retention and foster ongoing loyalty. Develop and maintain our customer reference program to identify, engage, and nurture satisfied customers willing to serve as references for marketing and sales activities. Own advocacy initiatives such as customer stories, implementation stories, reviews, and testimonials. Create thought leadership opportunities for key advocates and develop platforms for customer success storytelling. Work cross-functionally with sales, customer success, product, product marketing, support and marketing to identify potential referral customers. Create a customer loyalty program that closely aligns with our Advocacy program. Celebrate key customer milestones (e.g., project go-lives, and achieving business outcomes as case studies) by collaborating with internal teams to create communication plans highlighting these achievements. Use creative methods to drive discussions, create user-generated content, and customer-led events to foster collaboration and knowledge-sharing. Develop a feature adoption and health score framework for Hiver customers to decrease the likelihood of churn and improve product stickiness. Develop reports to assess the business impact of the various customer marketing programs. Lead ideation and delivery of customer events and initiatives, including customer roundtables, user conferences, and more. We Are Looking For a Candidate With MBA in Marketing or Business: Preference for candidates with an MBA degree in Marketing or Business and 6+ years of experience in customer marketing at SaaS companies. Analytical & Strategic bent of mind: Proficient in data analysis, strategic thinking, and ROI-focused marketing. Customer-centric approach: Deep understanding of customer needs and behaviors for effective customer growth and retention. Knowledge of B2B marketing principles and strategies, particularly related to customer advocacy and reference programs. Experience in establishing processes to gather, analyze, and act upon customer feedback and insights that help drive product improvements and enhanced customer experience Proficiency in Content Creation: Ability to create engaging customer engagement content, including product videos, webinars, case studies, etc, to support customer advocacy programs. A customer-obsessed story-teller. You have deep empathy for customers and users and can adapt your communication to best reach and engage your audience through customer education and advocacy programs. Show more Show less

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Managed IT Services, Senior Associate Tier 3 The Managed IT Services General Support Engineer provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services General Support Engineer, you will work directly with our highly trained consultants and have access to a large cross-section of client environments that develop your IT career. Many of the job responsibilities required of a Managed IT Services General Support Engineer are directly related to providing superior support for client technology environments. Examples of assignments include: Capturing client requirements Infrastructure operations and management Adopting and learning new technologies Performing Enterprise Administration and Engineering tasks Troubleshooting business application issues Basic Qualifications: Degree or Certification in IT related field or relevant IT related experience Preferred Qualifications: 5-8 years of experience with Windows 10, Windows Server, virtualization, server management, storage, and general networking Proven experience with Windows Active Directory, Group Policy, DNS, DHCP, NTFS, and other common Windows server functions Office 365 user, mailbox, and policy administration Proven experience with VMWare VCenter, ESXi, Data Center Cluster Management, and Microsoft Hyper-V Foundational experience with application delivery platforms such as Citrix and Remote Desktop Services, advanced profile management, delivery controller management, providing clustered / highly available services Microsoft Exchange troubleshooting Experience in large, complex environments with multiple locations Familiar with standard IT practices and policies Familiar with IT service management tools and processes (helpdesk, ticketing, etc.) Eagerness to contribute MSP Experience Exchange patch and service pack management Experience with NetApp Enterprise Storage Maintaining, patching and managing Citrix Applications / Desktops Strong knowledge in design and implementation of Citrix Apps and Desktops from client to server including Netscaler and Access Gateway. Troubleshooting experience in enterprise level Citrix deployments Citrix Policy design and implementation Excellent written and verbal communication, problem solving and analytical skills Strong judgment, issues management, and problem analysis techniques Strong presentation, facilitation, time management, and prioritization skills Proven ability to work both independently and as a part of a team Demonstrated ability to balance priorities. Shift: 10:30AM to 7:30PM / 11:30AM to 8:30PM At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com. Show more Show less

Location – Bangalore Band – B2 Exp – 4 to 8 Yrs CTC 15 to 16 LPA Immediate Joiners Job Title: Cloud DevOps Automation Engineer with Ansible, Linux admin, power shell scripting or python scripting Primary Skill - DevOps , Python Automation, Bash/Powershell, Ansible (Advanced), Chef We are looking for DevOps Automation Engineers with back-end web application and systems-level experience to join our Fabric Development Automation team. Our passion for innovation and winning in the cloud marketplace is infectious, and we hope you will feel it with us. The Fabric Development team is dedicated to ensuring that the IBM Cloud is at the forefront of cloud technology, from API design to application architecture to flexible infrastructure services. We are running IBM's current generation cloud platform to deliver performance and predictability for our customers' most demanding workloads, at global scale and with leadership efficiency, resiliency and security. It is an exciting time, and as a team we are driven by this incredible opportunity to thrill our clients. The Development Automation Team sits at the center of our larger development effort. Team members work in areas that are used by the larger development organization and are required to work with developers and stakeholders in other teams to help solve problems. Roles & Responsibilities: Implement and automate infrastructure solutions that support IBM Cloud products and infrastructure Build & Set up test automation and pipeline frameworks Administer automated CI/CD systems and tools for development and test teams Support the compliance and security integrity of the environment Partner with other teams, managers and program managers to develop alerting and monitoring for mission-critical services Support development of new and enhance existing capabilities for our compute infrastructure services Provide technical escalation support for other Infrastructure Operations teams Required technical & professional expertise: 8+ years of infrastructure engineer with proven record for delivering high-quality, large-scale solutions 8+ years of working knowledge with one or more operating systems: RHEL, CentOS Linux, and Windows Servers Working knowledge with one or more Virtualization technologies: Citrix Hypervisor, VMware vSphere, Ubuntu KVM, etc. Working knowledge with one or more programming tools: Bash, PowerShell, Python, Ruby and Go. Working knowledge with one or more key infrastructure tools/products: Active Directory, Ansible, Chef, etc. Working knowledge with Container technologies: Kubernetes, Docker, etc. Working knowledge with Monitoring technologies: Zabbix, Splunk, etc. Working knowledge with Network and Storage technologies Working knowledge with ServiceNow, JIRA, Confluent, and GitHub Desired Additional Qualifications and Skills ("Nice to Have") Experience with Message Queues, PostgreSQL/MySQL Databases, and NoSQL Databases Experience with technologies enabling reliable data processing pipelines such as Kafka, Elasticsearch, Splunk; database and data visualization technologies for operations such as SQL dbs, Influxdb, Grafana, Kibana. Experience with event monitoring/management ecosystems like Zabbix, Nagios, Sysdig, LogDNA, ServiceNow. Skills: cloud devops , Ansible , linux , powershell , Python Scripting

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Project Manager. In this role, you will: Provide direct oversight of the programme(s)/ project(s)’, financial and outcome accountability, reporting to a Portfolio Manager within CTO. Build strong relationships with senior stakeholders within IT, Global Businesses, Finance Work closely with their respective Portfolio Manager and their senior stakeholders to ensure alignment of their project/programme with the wider change portfolio and group strategy, values and behaviour. Provide board level overview of progress, lead and direct multidisciplinary teams across all global businesses, global functions and regions. Lead end to end execution and responsibility for all aspects of the project/programme, including definition, planning, execution & implementation, governance & control, financial, resource and change management. Provide financial analysis, including being able to contextualize financial data into business activities and conclusions. Ensure the adherence to financial processes and procedures at project/programme level, as set and communicated by HSBC Group, regulators and CTO PPM Practice. Own the identification and escalation of any budgetary related risks, issues and opportunities to portfolio/function as appropriate. Have responsibility for effective handover of the project/programme into Business-as-Usual operations to support effective benefits realisation. Have responsibility for deploying the Business Transformation Frameworks and respective methodologies within their Programme/Project and instilling good programme/project disciplines within their project and wider team. Committed to deliver against Project Metrics & OKRs Take ownership and responsibility of Project Delivery. Right Reporting, Stakeholder Engagement and Management Requirements To be successful in this role, you should meet the following requirements: 10+ years of experience in project and programme Excellent understanding and proven experience of Programme and Project Management methodologies including Waterfall and Agile. Ability to direct and influence people in a matrix orientated environment and establish working partnerships at a junior and senior organizational level. Proven experience of positive, challenging interactions with Senior Executives across the business. Outstanding relationship management, collaboration and influencing skills. Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group. Change agent with proven ability of implementing large scale organizational, procedural, technology and people related change programmes. Proven ability to articulate complex issues concisely and in simple language to recognise to the global remit of this role. Expert knowledge of managing and steering technical blockers for the project/ programme. Strong financial analytical background and proven ability in financial/analytical reasoning, including being able to contextualize financial data into business activities and conclusions. Experience of delivering large scale change programmes within a Technology organization, with Infrastructure experience. High level of drive and motivation to ensure delivery of a broad range of outputs simultaneously across HSBC. Experience of leading and managing teams with proven track record of working with diverse, cross functional teams that are located regionally and worldwide. Experience of driving continuous improvement Prior experience working in End user services and Infrastructure Projects Should have managed end to end project :$5m Technology exposure and experience in Infrastructure Projects : (optional – good to have) Landing Zones: Private and Public Cloud (AWS, GCP, Azure & Ali) Collaboration: Microsoft 365, Outlook, Teams and Zoom Hardware: Cisco, HP, Dell, IBM, Lenovo Operations: Aternity, SCOM, AppDynamics, Microsoft Intune Software Management: Ansible, JIRA, GitHub, Jenkins, Confluence Others: ESX, vCenter, Citrix, VDI & VDA You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less