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0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees. Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This role is responsible for centrally managing ITIL processes, ensuring operational excellence across ITOPS, application support, and development. The position oversees backend processing, drives SLA adherence, uptime commitments, and ensures governance, audit readiness, and KPI tracking aligned with SBIC standards. Role Accountability Incident & Problem Management – Lead daily management of critical incidents, problems, changes, and events to ensure seamless business continuity. Application Maintenance – Oversee end-to-end upkeep of IT applications, ensuring services meet agreed SLAs and ITIL standards. Service Operations Oversight – Drive consistent, timely, and efficient service delivery by collaborating with Application Support FPRs Availability Assurance – Monitor and maintain mission-critical application uptime; swiftly resolve disruptions with minimal business impact. SPOF Identification – Assess systems to detect single points of failure and enhance infrastructure resiliency. Risk Management – Conduct monthly risk assessments and evaluate upcoming project risks with mitigation strategies. KPI Monitoring – Ensure all service delivery KPIs (availability, resolution time, root cause closures, etc.) are tracked and met. Audit Readiness – Manage and coordinate IT audit activities, ensuring compliance and timely closure of observations. Platform support - Citrix, Connect Direct, Informatica, Devops platforms like GIT LAB, Maven, Sonar, JIRA, Jenkins etc Measures of Success To deliver projects within budgeted cost Deliver Mode 2 & Mode 1 projects On Time Within Approved Budget with no P1 defects in production Deliver the operational metrics as per agreed SLA across all systems & business processes e.g. Availability %, RCA's timeline Daily Operations Completion Time, Incident Resolution etc. Technical Skills / Experience / Certifications Clear communication skills. Team Leadership & management Budget Planning & forecasting expertise Coordination & Onshore/offshore synergy Conflict Management & Resolution Collaboration Skills & Cross-functional teamwork Lateral, Tactical and strategic solving Compliance evaluation expertise. People Management Competencies critical to the role WebLogic administration certification service now or similar tool hands on experience. Good exposure of advance excel, ppt, ms project. Stakeholder management Ideation and Innovation Qualification B.E. / BTech / MCA in IT ITIL v4 and above certified Preferred Industry Credit Cards / NBFC
Posted 2 days ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As an ideal candidate for this position, you must have experience in International Voice Support, along with excellent communication skills. Your responsibilities will include handling escalated calls from the L1 team efficiently and ensuring timely resolution of tickets within the agreed SLA. It is essential to maintain high quality standards, adhere to regulatory requirements and company policies, and provide a positive customer experience through defined resolution rates and minimum average handling time. Additionally, you should have hands-on experience in handling Mobility related Applications, Desktop/General system issues, troubleshooting Outlook, VPN, Citrix, VDI related problems, and possess in-depth knowledge of MS Office/O365. Experience in Telecom will be considered an added advantage. Your primary goal will be to maintain high efficiency in resolving customer issues, updating worklogs, following the escalation process, and ensuring process compliance. Your dedication to handling all queues efficiently and working towards the closure of cases will be crucial for the success of this role.,
Posted 3 days ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Join us as an Infrastructure Analyst Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people You’ll be supporting the platforms’ operational stability and technology performance, including maintaining any system’s utilities and tools provided by the platform This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development We're offering this role at associate level What you'll do As an Infrastructure Analyst, you’ll be providing input to and supporting the team’s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You’ll be supporting the delivery of a robust production management service for relevant infrastructure platforms. In addition, you’ll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes. Your Role Will Involve Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity Building relationships with platform, domain and relevant cross-domain stakeholders Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations The skills you'll need To succeed in this role, you’ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You’ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration. We’ll Also Look To You To Demonstrate Technical knowledge of minimum four years in Managing/ administration of Windows Server Support with Experience of Citrix Technologies which includes XenApp 6.5, Citrix Virtual Apps and Desktop, Citrix Provisioning service, Citrix App Layering, Citrix WEM which include Incident/Change/PR management, Technical Resources to deliver Windows Server BAU operations Strong Knowledge and troubleshooting skills in Windows server OS – 2012 , 2019 and 2022,AD with must Scripting knowledge Experience of Windows Server OS build through different methods – Puppet Knowledge in different backup’s methods and restoration – Symantec Net Veritas Backup and Legato An understanding of operational principles Good collaboration and stakeholder management skills
Posted 3 days ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Location - Khar Road, Mumbai Job Description Installation, configuration and maintenance of server infrastructure (Dell, Cisco UCS and HPE blade) • Installation, configuration and maintenance of Storage Area Network (NetApp, Hitachi storage devices and FC switches) • Integration of server infrastructure into SAN • Installation, configuration and maintenance of VMware-based virtual platform (ESXi/vCenter/NSX/VCD/VCDA) • Installation, configuration and maintenance of other virtual platforms (Xen, Hyper-V) – optional • Installation, configuration and maintenance of Windows Server 2012+ servers and their built-in roles • Operation and maintenance of PKI (Public/Private Key Infrastructure) • Configuration and maintenance of Citrix Netscaler – optional • Windows and Linux based scripting (Powershell, bash, bsh) • Proactive monitoring of infrastructure and identifying potential problems (bottlenecks, misconfigurations) • Infrastructure security maintenance and probing on regular basis • Infrastructure operations automatization • Infrastructure support for our clients • Infrastructure support for all company teams • Compiling and producing technical documentation for all infrastructure layers Interested candidates please share your resume on rupali.koku@laurengroup.ai
Posted 3 days ago
12.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Description - External United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job Overview And Responsibilities As an Engineering Automation Test Manager of Information Technology at United Airlines, you will be responsible for day-to-day supervision and direction of QE Engineer related roles across multiple cross-functional areas. You will directly supervise the Quality engineering professionals. In this role you will have the accountability of leading Quality efforts on multiple projects and/or a large program that consists of multiple testing tracks is necessary. You will work closely with US senior managers, managers, and SME leadership team to influence technical and architectural aspects of computing platforms Resource Management including mentoring, coaching performance appraisal, Capacity Planning and Budgeting. Develop and execute comprehensive test strategies, plans and schedules to ensure product quality and timely delivery. Drive test automation initiatives, including in-sprint and intelligent testing, farmwork, script creation and maintenance to improve coverage and reduce test cycle completion time. Build strong partnership with application development teams, product managers, & other stakeholders to ensure alignment on testing strategy, schedule, and scope. Continuously evaluate and improve testing processes, standards, metrics, and tools to enhance overall test efficiencies. Manage and mitigate testing related risks and issues. Qualifications - External What’s needed to succeed (Minimum Qualifications): Bachelor's degree in Computer Science or Computer Engineering. 12+ years of Software Testing 5+ years of people management AWS Cloud Practitioner ISQTB / CSTE or similar Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Agile, Scaled Agile, and Waterfall methodologies DevOps CICD with continues automation and testing Well versed in Test Automation tool, examples - Web, Mobile, Desktop, Container, Backend APIs, DB, MQ, Cloud tech AWS or similar, AccelQ, Selenium, SeeTest or similar, ReadyAPI, UFT, AI tool, ADO/JIra, Dynatrace or similar APM tool Experience in Test environment and Release management Exposure to Cloud Technologies Ability to support during off / CST hours during production deployments. Qualifications What will help you propel from the pack (Preferred Qualifications): Airline Domain Knowledge Citrix, Docker, AWS
Posted 3 days ago
4.5 - 8.0 years
0 Lacs
Noida
On-site
SENIOR SPECIALIST Noida 4.5-8 Years INDIA Job Description (Posting). Citrix Profile JD : - Expert on multiple versions of Citrix and strong experience of Citrix Secure gateway/Web Interface /NetScaler. - Installation/Configuration/Managing XenApp/XenDesktop Farm (version 7.x,1912 etc) - Must have an extensive working experience with Citrix Provisioning Services. - Must have experience in Citrix Provisioning Services (PVS) - Publishing Applications via Citrix Studio. - Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure. - Hands on knowledge on VMware/Xen Server/Hyper-V management and Administration. - Excellent knowledge on Citrix XenApp\\XenDesktop patch management and best practices - Advanced Knowledge and work Experience on Citrix MCS/PVS. -Advanced knowledge of Citrix DAAS and citrix migration. - Perform RCA for major incidents related to his/her tower follow quality /security process defined for the engagement. - Advanced Knowledge and work Experience on StoreFront and certificate upgrade. - Good Exposure with Director. - Day to day handling Citrix Issues/Citrix User Issues - Farm and Servers Reports/Maintenance - Proficient in granular level of monitoring and management skills in identifying potential issues proactively on core Citrix infrastructure. - Maintenance of all the Citrix Server Farm - Profile Management. - Good Exposure in VDI and hands on experience - Good understanding of OS standards of Windows Server (2016,2019 & 2022) - Working experience on citrix cloud/Azure. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations /L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives. Qualification B-Tech No. of Positions 1 Skill (Primary) DWP-WPE-WORKPLACE VIRTUALIZATION Auto req ID 1552974BR
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
bhubaneswar
On-site
As a Server Engineer, your main responsibility will be configuring and managing servers across various operating systems like Windows, macOS, and Linux. This involves tasks such as installing, troubleshooting, upgrading, and enhancing server performance and reliability. You should have a solid understanding of LAN/WAN/VLAN, TCP/IP, UDP, and all related protocols. Additionally, you will be required to maintain and support multi-site Windows environments, including hardware and software configurations for systems like Windows 10, Windows 11, Windows Server 2016, 2019, and 2022, as well as Office suites such as Office 2019, 2021, and Office 365. Server migration and data backup responsibilities will also fall under your purview. You should be well-versed in RAID configuration, DNS management, Active Directory setup, DHCP implementation, and Group Policy configuration. Knowledge and configuration of RADIUS Servers in both Windows and Linux environments are essential. Your hardware and software expertise should extend to basic troubleshooting, and you should possess good communication skills to effectively address customer queries. Familiarity with O365, O365 Mail migration, SharePoint, OneDrive, network printer sharing, and cloud infrastructure like Azure and AWS is highly valued. Furthermore, you should have knowledge of virtualization technologies such as VMWARE, HYPER-V, and CITRIX, as well as Linux OS, Linux partitioning, and basic Linux troubleshooting. Understanding HP and Dell storage connectivity and configuration, Windows Failover Clustering, NMS Servers, and NAS Storage is beneficial in this role. This position is full-time and permanent, with benefits including cell phone reimbursement, day shift schedule, performance bonuses, and yearly bonuses. The ideal candidate will have a minimum of 2 years of experience as a Server Engineer and will be required to work in person at the designated location.,
Posted 3 days ago
6.0 - 7.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Candidate Job Profile: · Hands on experience for all makes of Hardware’s like Desktops, Laptops, Servers, Storages, Nas BOX, firewall, Network switches etc. · Provide applications support like VMware ,VXrail, Nutanix, Simplivity, Veritas , Veeam, Acronix , AD, Anti-Virus, endpoint Security, O365 etc. . Should have experience worked with system Integrator company.. · Provide support on certification issues with dealers and customers. · Assist with technical documentation such as user’s manuals, installation manuals and other technical support materials by generating technical content, reviewing and editing manuals, tech notes, diagrams, sales collateral, and other documents as needed · Provide after-hours on-call technical support to Dealers, OEMs and Customers on a rotating basis - shared responsibility with other Customer Ops Technicians/Field Support Engineers · Travel required at times on short notice · Understands business models and how they can be exploited · Provide our customers with break-fix reactive support for our print products · Configure system hardware, software and network components · Maintain a professional appearance at all times with regard to dress and personal appearance tools and equipment · Provide user support both face-to-face and over the telephone · Formulating and leading technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. · Develop solutions for large and complex sales opportunities. · Develops and delivers outstanding Microsoft presentations and demonstrations. · Leads any and all aspects of the technical sales process. Advises internal and external Team on overall Technical solutions. · Provides direction and specialist knowledge in applying the technology/application to client business. · Facilitation of client product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell · Leading contributor individually and as a team member, providing direction and mentoring to others. · Developing long lasting and high-quality business relationships with clients by instilling trust and confidence · Working directly with clients to understand their business strategy, Technical requirements & processes · Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales to delivery · Formulation of high quality bids and proposals · Scoping the client solution to enable accurate estimation of the effort · Determining whether the current system can be upgraded or if a new system needs to be installed. · Project managing the design and implementation of the system. · Troubleshooting systems issues as they arise. · Overseeing all the moving parts of the system integration. · Measuring the performance of the upgraded or newly installed system. · Training staff on new and existing Technical Aspect. · Providing the company with post-installation feedback. Required Candidate profile Diploma or Degree holder -Bachelor’s degree in information technology or computer Engineering Managerial experience. Minimum 6 to 7 Years of experience in IT industry Technical Certification Good knowledge on windows and networks administration. Experience on AD/DHCP/DNS is Ø Mandatory Knowledge on VSAN, Hyper - V, Domain, Backup, HCI , Security, O365 Should work independently Excellent interpersonal skills & communication skills Ability to handle of technical team, Need to establish relationship with exiting customer. Exposure on VMware, Citrix, Microsoft Quick learner to the newer technology Should have exposure on Unix , Windows Server Installations& configurations .Exposure on Virtualization technology Exposure on various Messaging Systems Fair Idea of Network topology Exposure on storage , SAN, NAS Excellent problem solving and trouble shooting skills Should find out the RCA's Exposure working for an IT companies under remote service desk/technical support Good knowledge on windows and networks administration. Experience on AD/DHCP/DNS is mandatory. Knowledge on VLAN, VPN, Firewalls. Should have experience for done the entire setup for Datacenters. What we are looking for Good communication with clients/operational managers – listening and providing answers Strong problem solving skills Ability to build from good relationships with clients/operational managers and colleagues, Sales Team Ability to gather and assimilate information Up to date knowledge of technical Ability to be adapt and priorities Ability to work under pressure and meet deadlines Ability to think ahead and anticipate problems, issues and solutions Experience of developing creative and client-pleasing solutions to complex business problems Team Handling and Team Management with leadership Quality You will get to: 1. Work closely with and be part of a truly amazing team 2. Join a fast-growing company early, make a difference and enjoy the ride 3. Challenge yourself and take your career to the next level 4. Enjoy a competitive compensation package with unlimited earning potential skills. Industry : Information Technology & Services. Employment Type Full-time.
Posted 3 days ago
10.0 - 14.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You will be responsible for managing and owning support tickets related to existing customer services, as well as collaborating closely with 3rd level engineers for internal escalation points. Your key responsibilities will include troubleshooting technical faults, communicating regularly with customers, managing support tickets effectively, and documenting customer solutions using OSS System, Visio documentation, and technical summaries. Additionally, you will provide resources to the solution delivery team to support the configuration and implementation of new customer projects. In this role, you will work in a technical environment that involves switching technologies like Cisco, Meraki, Aruba, HP, Dell, Juniper, wireless technologies including Cisco, Meraki, Aruba, security technologies like Palo Alto, Prisma, Fortinet, Cisco ASA, SD-WAN technologies such as Citrix, Viptela, Meraki, Fortinet, Nuage, and other Cisco networking technologies like Cisco NAC ISE, SD-A/DNAC, DOT1x, and Cisco Nexus series. To be successful in this position, you should have at least 10 years of experience in a related field, knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level, familiarity with layer 2 switching protocols (STP, Dot1Q, QinQ, VPLS), layer 3 routing protocols (BGP, OSPF, EIGRP, HSRP, VRRP), and excellent verbal and written communication skills. You should also have a flexible approach to work, the ability to work effectively under pressure, work well in a team with little supervision, and a strong customer service focus. Additionally, being responsible, willing to take ownership, eager to learn and develop technical skills, and maintaining a positive and professional attitude are important attributes. Desirable knowledge and experience for this role include CCNA, CCNP, and/or JNCIS certifications, experience with Unix based operating systems, programming and scripting experience (Python, bash scripting), Juniper platform configuration experience (SRX and EX series), firewall configuration experience with Fortigate, Palo Alto, Cisco ASA, experience with Alcatel SR & ESS, and familiarity with networking test tools like Wireshark. Remote work options are available if the shift falls during the night.,
Posted 4 days ago
9.0 years
0 Lacs
India
On-site
Job Title - F5 iRules Scripting - TCL Total exp : 9 years to 13years Location -Mumbai,Pune,Chennai,Hyderabad, Bangalore,Noida,Kolkata (Pan India LTIM Location) Interview Mode : Virtual Notice Period : Immediate Joiner JD: The Senior ADC Migration Engineer will be responsible for the endtoend migration of complex Application Delivery Controller ADC configurations from Citrix NetScaler to F5 BIGIP platforms A key focus of this role will be the expert analysis translation and reimplementation of custom Citrix LUA scripts into equivalent F5 iRules Tcl and leveraging other F5 native features This role requires deep technical expertise in both Citrix NetScaler and F5 BIGIP along with strong scripting and problemsolving abilities. Key Responsibilities: Discovery and Assessment Conduct thorough analysis of existing Citrix NetScaler configurations including Virtual Servers Services Policies Profiles and custom LUA scripts to understand their functionality and dependencies LUA Script to iRule Translation Expertly analyze complex Citrix LUA scripts and translate their functionality into optimized F5 iRules Tcl or alternative F5 features eg Local Traffic Policies data groups Access Policy Manager profiles where appropriate Configuration Migration Design configure and implement equivalent F5 BIGIP configurations primarily focusing on LTM Local Traffic Manager and APM Access Policy Manager objects Policy and Profile Conversion Map and convert Citrix policies eg rewrite responder content switching and profiles eg HTTP SSL to their F5 counterparts Testing and Validation Develop and execute comprehensive test plans to ensure functional parity and optimal performance postmigration including load testing and security validation Documentation Create detailed documentation of migrated configurations iRules and architectural changes Troubleshooting Diagnose and resolve complex issues arising during the migration process and postmigration Collaboration Work closely with application owners network architects security teams and project managers to ensure seamless migration and minimal business disruption Best Practices Advocate and implement F5 best practices for security performance and maintainability Mentorship Potentially mentor junior team members on F5 BIGIP technologies and migration strategies Required Skills and Qualifications Education Bachelors degree in Computer Science Information Technology or a related field. Experience : Minimum of 7 years of handson experience with Application Delivery Controllers ADCs Extensive experience 5 years with Citrix NetScalerADC platforms including advanced configuration policy creation and expertlevel proficiency in Citrix LUA scripting Extensive experience 5 years with F5 BIGIP platforms including LTM and strong proficiency in F5 iRules Tcl Experience with APM is highly desirable Demonstrable experience in successfully migrating ADC configurations between different vendor platforms Citrix to F5 preferred Technical Proficiency Deep understanding of networking protocols TCPIP HTTPS DNS SSLTLS Strong command of Tcl scripting language for iRules development Strong understanding of security concepts related to ADCs SSL offloading authenticationauthorization Familiarity with automation tools and scripting eg Python Ansible for ADC configuration management is a plus Knowledge of payment industry protocols such as GICC and POSrelated protocols is a significant advantage
Posted 4 days ago
9.0 years
0 Lacs
India
On-site
As a Senior Project Manager at TechHarbor Partners, you will oversee end-to-end delivery of large-scale, cross-functional initiatives across cloud infrastructure, AI enablement, enterprise collaboration platforms, and financial viability. This leadership role requires deep expertise in program management, team leadership, and stakeholder engagement in fast-paced, technology-driven environments. Key Responsibilities Lead the planning, execution, and delivery of multimillion-dollar, enterprise-scale IT and cloud transformation programs (e.g., M365 Copilot deployment, Office 365 migrations, telephony modernization, virtual desktop initiatives). Manage project/program budgets, schedules, and resources, ensuring delivery within scope, on time, and on budget. Direct cross-functional teams of engineers, business analysts, compliance, and risk management professionals through all phases of the project lifecycle, including requirements gathering, design, development, testing, deployment, and post-launch support. Coordinate complex, multi-vendor ecosystems Develop and drive project governance, including RAID logs, risk mitigation strategies, compliance and security reviews, POCs, and Architectural Review Board approvals. Oversee and report on program KPIs, burndown metrics, incident response, and SLAs using dashboard tools such as Looker Studio, Tableau, and Grafana. Align project outcomes with business and technology strategy, communicating status, risks, and wins to executive leadership and stakeholders. Enable change management and user adoption through training, documentation, communications, and ongoing stakeholder engagement. Stay abreast of technology trends in cloud infrastructure, AI automation, VDI, and Zero Trust security. Required Experience and Skills Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. 9+ years in IT program/project management with demonstrated experience leading major cloud/platform/infrastructure transformation projects. Experience managing virtual desktop infrastructure (Windows 365, Azure Virtual Desktop, Citrix), large-scale cloud migrations, and enterprise SaaS deployments (e.g., M365 Copilot, Confluence, Zoom, ServiceNow integrations). Proven ability to coordinate multiple, concurrent workstreams (15–20+) using Agile/Hybrid methodologies, JIRA, and milestone-driven tracking. Strong vendor management, procurement, and contract negotiation skills. Familiarity with security frameworks (Zero Trust, compliance regimes) and the ability to align technical initiatives with organizational policies. Proficiency with dashboard/reporting tools (Looker Studio, Tableau, Grafana) and executive communication via Confluence, Teams, or Slack. Excellent leadership, team collaboration, communication, and risk mitigation abilities. Preferred Qualities Experience working with financial services or highly regulated industries. History of delivering AI/automation or productivity enablement solutions enterprise-wide. Certifications: PMP, Scrum Master, ITIL, or Azure/Microsoft certifications.
Posted 4 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Position Summary Position Summary: We are seeking a dedicated and experienced Product Owner to lead and manage the SAP Fiori and SAP Business Technology Platform (BTP) ecosystem. This role is responsible for overseeing the lifecycle of Fiori applications, SAP GUI rollout, BTP development initiatives, and ensuring alignment with enterprise architecture and digital transformation goals. The ideal candidate will serve as a key liaison between business stakeholders, developers, and infrastructure teams to drive delivery, innovation, and governance in SAP-related programs. Overall Responsibilities My Mission My mission is to turn the product roadmap into working deliverables in my team backlog, aligned with the overall strategy and product vision. I am member of the stable team responsible for managing the team backlog. My Key Responsibilities Clarify team purpose, strategy and business priorities. Manage the team backlog. Order and ensure that the backlog is visible, transparent, and understood. Secure that the digital product is developed and maintained in compliance within given architecture, security requirements*, and digital product strategy until decommissioning is completed. Manage budget and financial follow up for the of owned digital products and solutions Manage dependencies and collaborate with other teams and business partners, as needed. Secure that SLAs are established and fulfilled end to end for any solutions managed by the team. Manage lifecycle management and support of digital products and solutions in team scope. Secure that team regularly collects feedback on implemented work. Contribute on digital product roadmap and capacity planning. Responsible for team and culture development to secure proper capacity and capability for its delivery. Experience Required In The Following Fiori Manage Central Fiori patching activities, including bi-annual NetWeaver and UI5 library updates. Oversee DaST scanning processes and web dispatcher configuration and maintenance. Coordinate Embedded Fiori support for ad hoc app activations and setup. Lead initiatives to enable and support Multi-Factor Authentication (MFA). SAP GUI Plan and execute the rollout of SAP GUI 8.1 across MyPlace, FactoryPlace, and Citrix environments. Maintain SAP Logon XML files and manage the SAP Logon Updater. Coordinate SAP LU Portal operations and perform server and database maintenance. SAP Development Oversee the SAP development environment, including Business Application Studio (BAS) and GitHub integration. Manage SAP WorkZone builds and align with the broader development roadmap. Drive Clean Core principles, RAP-based development, and host community awareness sessions. Lead upcoming initiatives such as Eclipse bundle rollout and SAP .Net Connector implementation. Collaborate on SAP BTP development roadmap, including ARO projects for non-SAP-based app developments BTP Governance Ensure governance across BTP with proper documentation, backlog management, and stakeholder education. Quality and compliance Drive and coordinate Central ATC checks in preparation for S/4HANA conversion. Support ongoing quality initiatives and ensure alignment with cybersecurity and compliance standards. Programs/Projects Provide active product ownership and cross-functional support for strategic programs in Fiori and BTP areas Qualifications Proven experience as a Product Owner in an SAP environment. Strong understanding of SAP Fiori, SAP GUI, and SAP BTP (CAPM, RAP, BAS, WorkZone). Familiarity with agile methodologies and product backlog management. Excellent communication, stakeholder management, and documentation skills. Experience with tools like BAS, GitHub, Eclipse, and SAP .Net Connector is a plus. Knowledge of security practices such as DaST scanning and MFA enablement. Understanding of S/4HANA conversion processes and clean core principles. We value your data privacy and therefore do not accept applications via mail. Who We Are And What We Believe In We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.
Posted 4 days ago
10.0 years
6 - 8 Lacs
Gurgaon
On-site
Req ID: 300068 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Solns.Arch. Specialist Advisor - Technical Architect to join our team in Gurgaon, Haryāna (IN-HR), India (IN). NTT DATA Services is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently recruiting for the role of a Technical Architect for Workplace Services to join our Infrastructure, Cloud and Security Services - Global Solution Design Team The Workplace Services Technical Architect will be part of the Global DWS Technical Architecture team and will: Support NTT DATA Services business development efforts by collaborating and providing the required inputs into new opportunities to enable the solutioning and accurate incorporation of NTT DATA Services workplace services offerings and capabilities; Work with solution design team members and sales to establish accurate costing and pricing techniques; Ensure that new client solutions are architected and designed in an optimum way to achieve the expected levels of functionality and quality; Promote existing and new capabilities about the workplace services offerings to internal groups, partners and clients; Build opportunity level cost models and supports benchmarking efforts against market pricing, positioning strategy and partner strategy; Keep abreast of new technologies and products emerging in the Workplace Services area. Refine the definition and validation of new features leading to new solution development, including understanding of what a Client "complete" solution comprises of, its ecosystem, partner dependencies, and use cases, as required; Participate in establishing and maintaining Workplace Services practice architecture standards and supporting processes; Determine where development and enhancement of capabilities or offerings is needed by analyzing relevant opportunities, gathering inputs from strategic accounts and NTT DATA Services internal and external partners; Facilitate and coordinate collaborative dialog with sales, pre-sales and delivery teams, to provide consolidated input for relevant corporate stakeholders as they relate to new capabilities and repeatable solutions; Explore and enable automated sales and solutioning methodologies for new and existing capabilities and service offerings; Coach and mentor solution architects, sales practitioners and sales teams on the relevant Workplace Services capabilities and service offerings. Required Skills General 10+ years demonstrated gradual experience in IT Outsourcing and Managed Services delivery, solutioning/pre-sales, sales, product management or a corporate leadership role in managed services or consulting, with Bachelor's Degree, or equivalent; In-depth experience in creating and managing the creation of infrastructure outsourcing solutions and cost models; Technical thought leadership, organizational agility and ability to communicate affectively within a global team; Exhibited maturity in conducting business and developing deep relationships with key partners; Excellent verbal/written communication skills; Strong analytical and problem-solving skills; Ability to organize and prioritize work flows, multiple tasks and work independently Experience with end user services product portfolio structures and pricing models; Technical and Technology Proven end user services domain and technical expertise in the following areas: Service Desk, Field Services, Endpoint management (including mobility and BYOD), messaging and collaboration, desktop engineering (including VDI, cloud VDI and Application Virtualization) and asset lifecycle management services; In depth knowledge of services support models and related interdependencies in support of an workplace services ecosystem; Strategic thinker with technical background or related experience who is able to blend technology and business strategy to develop compelling Workplace Services solutions; Expert understanding of the impacts of emerging business and technology trends as they relate to End User services and their implications for potential clients; Extensive industry knowledge in the creating and packaging various IT services offerings, large multi-year support services for end user services/workplace; Must be ITIL Foundation Certified. ITIL Intermediate Service Strategy or Service Design represents an advantage; Industry recognized technical certification(s) in one or more end user services area and OEM is highly recommended (e.g. Help Desk Institute, VMWare, Citrix, Microsoft etc.). Collaboration and Communication Detail, execution oriented focus with an ability to zoom out when required to see the "big picture; Ability to work across engineering, delivery and sales functions and "sell" ideas and solutions both internally and externally; Exceptional communication skills and presence - verbal, written and visual. Effective communication ability spanning operations, engineering to VP and occasionally C-level personnel internally and externally; Exhibited maturity in conducting business and developing deep relationships with key partners; Illustrated ability to work on unstructured problems, in unstructured environments leading to successful delivery of organizations objectives; Experience coordinating/leading solution architecture teams and/or coordinating large pursuits is preferred; Ability to conceptualize and translate complex ideas into simple terms About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Posted 4 days ago
13.0 years
4 - 7 Lacs
Gurgaon
On-site
Delivering end-to-end contact center digital transformation projects for global clients· Running consulting engagements and being accountable for committed Client outcomes· Building curated transformation solutions for prospective and existing clients· Market research across best-in class practices, contact center demands, evolving trends etc.· Participate in pre-sales activities for digital transformation– identify opportunity, pitch the right digital solution, solution building, business case creation etc.· Developing and creating collateral, new capabilities working closely with cross-function teams (internal and external)· Understand client digital transformation needs & consult/provide customized solutions, develop business case· Well versed with process diagnostics, due-diligence, blueprinting activities etc. and savvy with PowerPoint and Excel· Understand, propose and pitch the key levers/differentiators to new/existing customers for transformation journey· Participation in special / strategic projects from time to time· Excel in developing strong client dialogue, across all levels- Experience in conducting design thinking workshops to re-imagine customer journeys, future operating model, best in-class practices- Experience in CX transformation opportunity identification, solutioning, comparative studies keeping in mind customer effort reduction, improve straight through processing- Exposure to contact center economics through improved channel containment, right channeling methodology etc. Qualifications Minimum academic qualification: MBA (preferred), College Graduates (13 Years) basis our specific role requirement, education proofs to be submitted at the time of joining/offers· System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet and web-based applications)· Language proficiency (English) - Good/ Excellent· Black Belt Certified· Should possess good analytical skills, communication and negotiation skills.· Excellent knowledge of Excel, Word, Power point & Minitab.· Well versed with digital platforms across tools, technologies, automation, analytics etc.· Strong team player who thrives when working in a fast paced, high energy and project oriented environment and accustomed to driving outcomes· Action and results oriented, self-driven person with high energy level, analytical and structured, quality focused and adaptable· Flexible and capable of domestic and international travel Job Location
Posted 4 days ago
0 years
5 - 8 Lacs
Noida
On-site
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For™ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Position Summary: Responsible for RPA solution development, implementation and system integration for R1. Deliver high quality solutions to R1 Business in response to varying business requirements that warrant process automation in an agile environment. An ambitious individual who can work under his/her own direction towards agreed targets and goals, you have an ability to manage change and to work under stress. You are curious to learn as demonstrated by your up-to-date technical knowledge. You are a good team player, familiar with Agile methodologies and principles and/or have experience working in an Agile team. We seek an applicant who will thrive in an open, dynamic, flexible, fun, spirited, collaborative environment; an individual who desires creative freedom and the opportunity to work in a high performing team. Core Responsibilities: Design, develop, and implement efficient and scalable Robotic Process Automation (RPA) solutions using tools like Automation Anywhere. Collaborate with business analysts and stakeholders to understand and analyze business processes, identifying opportunities for automation to enhance efficiency and reduce manual effort. Troubleshoot, resolve, and monitor RPA bots and processes to ensure smooth operation in production environments. Provide technical support and training to end-users and team members, fostering a culture of continuous improvement by staying updated with the latest RPA technologies and best practices. Supporting existing processes and implementing change requirements as part of a structured change control process. Creating and documenting test cases and scenarios for the pre-UAT phases. Technical Responsibilities: Develop and maintain RPA scripts using VBA, and JavaScript for dynamic, interactive, and efficient automation solutions. Creating and optimizing stored procedures, functions, views, and triggers, ensuring seamless data flow and process automation. Leverage Microsoft Azure services to enhance and deploy RPA solutions Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. Proven experience in RPA development with a strong understanding of RPA tools and platforms. Proficiency in programming languages such as C#, Python, or Java. Strong analytical and problem-solving skills, with excellent communication and teamwork abilities. Ability to work independently and manage multiple tasks efficiently. Must have: Requires 5+ yrs. of total IT experience. Technical expertise with hands-on experience in development on RPA tool: Automation Anywhere A360 (must) Extensively worked with commands like object cloning, web recorder, Terminal Emulator etc. Technical Expertise in HTML and RDBMS Knowledge of RPA principles and/or design patterns Knowledge of Software development life cycle and Agile Development Communication Skill-Written and Verbal. Basic programming skills and concepts. Eager to learn new tools and technologies Preferred/Good to have Experience with AI and machine learning integration in RPA. Knowledge of process mapping and business process reengineering. Certification in RPA tools such as Automation Anywhere, Agentic process automation, Azure Certification. Knowledge of SQL, C#, Java, JavaScript. Hands-on experience on tools (JIRA/TFS/Confluence/Azure Devops) Exposure to Health care domain. Power shell scripts, Mainframe and Citrix automation experience. Knowledge of RPA frameworks and design. Bot Store and Reusable components. Process assessment and feasibility study experience. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com Visit us on Facebook
Posted 4 days ago
1.0 - 5.0 years
3 - 6 Lacs
Pune
Hybrid
JOB PURPOSE To manage engineering resource planning, work scheduling, work planning structures, and project reporting through Mosaic and related tools. This role ensures efficient resource planning, timely reporting, and seamless coordination across engineering departments including both internal and external stakeholders. Role & responsibilities RESPONSIBILITIES: 1. Resource & Project Scheduling: Manage daily activity schedules across all engineering departments using Mosaic or equivalent software. Create and maintain project timelines, work phases and resource allocation plans. 2. Tool & Platform Management: Create and maintain projects in Mosaic , including work categories, budget, phases, members, and time coding. Create associated AX Projects as per company protocols. 3. WPS (Work Package Status) Management: Regularly update and track WPS across all engineering teams. Align resource allocation with WPS inputs and project deliverables. 4. Budget & Cost Tracking (Variance Reports): Maintain engineering project budgets in Mosaic, update phases, work categories, and team members. Monitor hours booked, utilization, and cost-to-completion data. 5. Stakeholder Coordination: Coordinate with engineering leads, project managers, and department heads to update task priorities. 6. Reporting & MIS: Generate dashboards and utilization reports to track resource performance, availability, and over/under-utilization. Provide weekly/monthly updates on project staffing and scheduling. SPI budget performance report to Finance every month. Timesheet data report sorting as per Ax format and report to Finance every month. Resource loading file updating as per Ax report every month. Publishing utilization report to UCW and UCI every month. 7. Continuous Improvement: Identify and implement process improvements in resource scheduling and tracking. Propose and test automation tools or scripts (e.g., Excel macros, Power BI dashboards) for schedule optimization. Preferred candidate profile Bachelor of Science is required Minimum 2 years of relevant experience in engineering resource scheduling, planning, or project coordination. Exposure to technical documentation will be a plus.
Posted 4 days ago
4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: L2 Data Center Engineer Experience: 2–4 Years Location: Gurugram Job Type: Full-time Job Summary: We are looking for a dynamic and skilled L2 Data Center Engineer with hands-on experience in Cisco networking technologies, data center fabric solutions, virtualization, and load balancers. The ideal candidate should be proficient in Cisco Routing/Switching, Nexus platforms, ACI, VXLAN/EVPN, and have working knowledge of Nexus Dashboard and related tools. Key Responsibilities: Manage and support Cisco Routing and Switching infrastructure. Perform configuration, troubleshooting, and maintenance of Cisco Nexus platforms (5K, 7K, 9K). Deploy and manage Cisco ACI fabric infrastructure. Operate and administer Nexus Dashboard and integrate with monitoring/telemetry tools. Work with VXLAN/EVPN overlays in large-scale data center environments. Support application delivery through load balancers (F5, Citrix, etc.). Collaborate with cross-functional teams on network design and implementation. Assist in the deployment of virtualization technologies (VMware, Hyper-V, etc.). Perform L2-level incident management, root cause analysis, and documentation. Monitor and ensure network performance, availability, and capacity planning. Required Skills & Experience: 2–4 years of relevant experience in Data Center networking and operations. Strong hands-on knowledge in: Cisco Routing and Switching Cisco Nexus (5k/7k/9k) Cisco ACI architecture and operations Nexus Dashboard VXLAN/EVPN technologies Load Balancers (F5, Citrix or equivalent) Virtualization platforms (VMware preferred) Good understanding of Layer 2/3 networking concepts and data center topologies. Familiarity with monitoring and automation tools (e.g., Ansible, Python – good to have). CCNA/CCNP (DC/R&S) certification preferred. Soft Skills: Strong analytical and problem-solving skills. Effective communication and interpersonal abilities. Ability to work independently as well as collaboratively in a team environment. Willingness to work in shifts or provide on-call support if needed.
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
punjab
On-site
As a Helpdesk Specialist, your primary responsibility will be to assess, diagnose, and resolve a wide variety of computer issues, encompassing both hardware and software-related issues. You will be required to perform hardware repairs on PCs and laptops as necessary, including the replacement of parts when needed. Additionally, you will install lab-specific client and instrumental software, ensuring that configuration parameters are applied to guarantee functionality for Biological Sciences staff. Another crucial aspect of your role will involve reviewing and determining solutions to staff software needs and problems. You will also be expected to assist users with data backup and migration to new hardware, as well as maintaining accurate hardware asset information. Providing end-user training in general computer use and specific software platforms will also be part of your responsibilities. In your capacity as a Helpdesk Specialist, you will be required to stay updated with new technologies and conduct end-user needs assessments for implementing new technology. Supporting printers, multifunction devices, and various other peripherals will also fall within your purview. To excel in this role, you should possess a minimum of 48 months of experience supporting applications and working with users to troubleshoot system errors and functionality in person, via phone, and through remote control. You should also have a minimum of 48 months of experience troubleshooting and supporting Microsoft Windows XP and higher operating systems, as well as competence in working with and supporting Microsoft Office Suite 2003 and higher. Additionally, you should have at least 36 months of experience in writing scripts and modifying existing programs to add or fix functionality, as well as 48 months of experience supporting and repairing printers and multifunction devices. Proficiency in creating or updating system support and end-user documentation, troubleshooting and supporting Citrix, Groupwise, VPN, and wireless networking, and working in a mid to high-level enterprise environment for at least 48 months will be essential. Moreover, your ability to work effectively in a team environment is crucial, with a minimum of 48 months of experience working collaboratively. Experience in creating and modifying Access databases for at least 36 months will also be beneficial for this role.,
Posted 4 days ago
5.0 - 7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Us Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator Opportunity Manager - Product Marketing role at Hiver is an exciting and impactful opportunity for professionals who are passionate about driving growth and innovation within a high-growth SaaS company. This role will be pivotal to Hiver's continued growth and success, requiring strategic acumen, creativity, and a customer-centric approach. What you’ll be working on? Lifecycle Marketing And Customer Growth Strategies Lead and execute on customer events and creative growth strategies spanning customer onboarding, expansion, engagement and retention initiatives, directly impacting Hiver's growth and success. Craft compelling customer growth campaigns across email, website, in-product, webinars, in-person/virtual events and communities. Product Adoption And Customer Retention Develop a feature adoption and health score framework for Hiver customers to decrease the likelihood of churn and improve product stickiness. Create and implement strategies to drive feature adoption among existing customers and prevent churn from 0 to 90 days and beyond. Implement retention strategies, reducing churn, and increasing ARR while improving the customer onboarding experience. Implement personalized initiatives to reduce churn and increase customer lifetime value (CLV). Gather and analyze customer feedback through surveys, interviews, and reviews to identify needs and pain points. Leverage insights to guide product improvements and refine marketing strategies. Revenue Expansion Programs Partner with product, customer success, and sales teams to identify cross-sell and up-sell opportunities. Plan and execute targeted campaigns to showcase the value of Hiver products to existing customers across in-product, email, webinar, virtual/in-person events, and other channels. Expand to newer buying centers in Hiver’s customer base to introduce new revenue opportunities Customer Advocacy Programs Lead a Customer Advocacy/Community Program to identify and nurture relationships with strategic customers Drive advocacy initiatives such as reference programs, reviews, and testimonials. Create thought leadership opportunities for key advocates and develop platforms for customer success storytelling Lead ideation and delivery of customer events and initiatives, including customer roundtables, user conferences, and more. Celebrate key customer milestones (e.g., project go-lives, achieving business outcomes). Collaborate with internal teams to create communication plans that highlight these achievements. What are we looking for? MBA in Marketing or Business: Preference for candidates with an MBA degree in Marketing or Business, and 5 to 7 years of experience in product marketing at SaaS companies. Analytical & Strategic bend of mind: Proficient in data analysis, strategic thinking, and ROI-focused marketing. Customer-Centric approach: Deep understanding of customer needs and behaviors for effective customer growth and retention. Proficiency in Content Creation: Ability to create engaging customer education content, including product videos, webinars, product 1-pagers, how-to guides, product courses, etc, to support feature adoption and revenue growth. A customer-obsessed storyteller. You have deep empathy for customers and users, and can adapt how you communicate to best reach and engage your audience through customer events and advocacy programs. Ability to understand SaaS product offering, its features, and its competitive landscape to communicate its value to customers effectively.
Posted 5 days ago
4.0 - 9.0 years
8 - 12 Lacs
Pune
Work from Office
Location: Pune Qualification: B E (Mechanical) Experience: 12 15 Years Background And Skills Candidate should have good communication and collaboration skills (related to BIM Projects) The candidate should be well versed with Different common Data Environments and BIM Collaboration Platforms such as BIM 360, Citrix, Revit Server, Remote desktops, etc Collaboration tools such as BlueBeam and similar platforms Communication tools such GoToMeeting, MS Teams, Zoom, etc LOD 400 Shop Drawing Level Modeling including modeling for Digital Fabrication (Revit & other BIM Platforms) Candidate should be aware of : MEP Systems generally adopted in different Building Projects (Commercial, Residential, Mixed-use Complex, Healthcare and Hospitality, etc) Navisworks Co-ordination and BIM Documentation ( Shop/Fabrication Drawings) Revit Fabrication Modeling including Spool Drawings for Digital Fabrication, Facility / Asset Management (COBie) and LOD 400 related Content Creation Candidate should have exposure to Multi-disciplinary Project Environment Candidate should have good Visualization Skills, along with an ability to work on Projects of Complex Nature Candidate with prior experience of working on International Projects will be preferred Candidate with prior experience related to MEP Co-ordination will be preferred Candidate will have to: Manage the implementation of Supporting Software used for BIM Support Project Standards and Co-ordinate with Customers Assist Project Teams in BIM Project Set-up Process Help in resolving BIM related Design Issues Create, Upgrade and Deploy Strategies for successful BIM Implementation Provide Technical Orientation to New Hires related to BIM Tools Please send your resume to careers@neilsoft with the job code in the subject line, Share the page email facebook twitter linkedin pinterest Show
Posted 5 days ago
4.0 - 5.0 years
6 - 7 Lacs
Mumbai Suburban
Work from Office
As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 5 days ago
4.0 - 5.0 years
6 - 7 Lacs
Bhiwani
Work from Office
As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 5 days ago
4.0 - 5.0 years
6 - 7 Lacs
Ulhasnagar
Work from Office
As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 5 days ago
4.0 - 5.0 years
6 - 7 Lacs
Pune
Work from Office
Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 5 days ago
4.0 - 5.0 years
6 - 7 Lacs
Chandigarh
Work from Office
Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements
Posted 5 days ago
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