1384 Citrix Jobs - Page 19

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Job Description Responsibilities: Maintain multiple customer environments. Update and Manage ticket backlog based on internal policies. Crisis Management - Identify any high-priority issues and escalate to the next level. Provide Customer-First experience while utilizing phone calls, emails, and the ticketing system to manage cases. Work cohesively with a team as well as all divisions of the company. Customer-first approach. Effectively engage resources inside and outside of your team to further the troubleshooting and resolution of issues which may include other technical engineers, account teams, or project managers. Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction. Be able to independently research and learn new material/ concepts, then share the latest knowledge with the team. Be able to listen to, accept, and accurately follow directions from senior engineers. Be able to interface with Vendors to achieve resolutions for the customer. Be able to upkeep various spreadsheets accurately. Assist with creating, reviewing, and updating internal Knowledge Base Articles Qualifications Required: An associate's degree or 2 - 3 years of experience in a related field instead of a degree. Excellent troubleshooting methodology. Excellent communication, presentation, writing, and editorial abilities. Excellent organizational and time management skills. Manage VDI environments Citrix AVD Horizon RDS Flexibility to work alternative days and shifts as needed. o Days Example: Tuesday – Saturday or Sunday – Thursday. Shifts Example: Day, Evening, Night Willingness to work on a 24x7 on-call rotation schedule. Technology Microsoft Active Directory Password resets, Object management, Group management, GPOs, DNS, DHCP, Replication, IIS, etc. Windows OS management -> Windows 2016, 2019, 2022 Print Server Management -> Deployment &Troubleshooting File Server Management -> Disk Management Server Performance Monitoring, investigation, and remediation -> Memory, CPU, Disk, and I/O Third-party application installation and troubleshooting: Adobe, QuickBooks, Zoom, Sage, etc. Basic experience with VDI technologies: Citrix XenApp/XenDesktop ( Citrix Workspace, Citrix Director, Citrix user connection process, etc..), RDS, VMWare Horizon Preferred Qualifications: Certificates AZ-900 AZ-104 Server + Networking + Security + Citrix Policy Management SSL Certificate management Advanced Windows OS management Legacy Windows OS -> 2008, 2012/R2 Proficient in PowerShell Advanced Virtualization: VMware ESXi, VMware vSphere, VMware vCenter, VMware vCloud Basic understanding of parallel technologies Networking -> FortiGate O365 -> Outlook/ Exchange Azure AD MFA/2FA: Duo, Azure MFA, Workspace One, OneLogin Veeam Backup and restoration

Overall purpose of the job: • Provide 1 st & 2 nd Line remote Infrastructure support to our customers. • Primarily responsible for managing and owning support tickets and driving customer issues through to resolution. • To support the Managed Services Technicians (1st line) to resolve issues that come into the service desk acting as a point of escalation for more challenging issues. • Plan and implement infrastructure changes within agreed SLA’s. Key responsibilities for this job: • Respond to support calls as assigned within Service Level Agreements; ensuring calls are quickly and accurately logged, closed and analyzed to prevent future occurrences, and that call resolution priorities are met. • Respond to proactive alerts and conclude them to resolution • Escalate problem calls within the Cloud team to meet Service Level Agreements and ensure maximum level of customer satisfaction. • Troubleshooting customer technical faults and collaborating with external vendors and service providers to achieve fault resolution. • Proactively identify and investigate problematic issues, raising a subsequent problem ticket to manage the workload. • Work as a team to deliver timely resolution to customer requests from telephone and email. • Maintain an understanding of the internal escalation process. • Jeopardy management to reduce escalation and SLA breaches. • Maintain professional working relationships with customers, suppliers, and work colleagues. • Any other fair and reasonable task or duty assigned to you by your manager, or other senior staff member. Knowledge and experience required: Professional Experience: • Minimum 3 years’ experience supporting Windows Desktop and Server OS in a public and private cloud environment. • Previous experience working in a fast-paced international support role. • Ability to provide a customer focused service to committed Service levels. • Ability to work under own initiative, manage own time, and work to deadlines. • Ability to manage own workload and support the wider team. • Strong interpersonal and communication skills, particularly customer facing techniques and listening abilities. • Proven ability to identify and resolve challenging technical problems. • Sound judgement with demonstrable understanding of when and how to escalate issues. • Ability to work with minimal supervision and manage a heavy workload. • Proactive approach in knowledge transfer and updating documentation to support the wider team. • management, service delivery teams and customers. Technical Skills: • Experience in administration, management and support of Windows Server and Desktop OS. • Experience in configuration and maintenance of Active Directory Services, MS Exchange, SQL, and Office 365. • Capable of supporting VDI Solutions (Azure Virtual Desktop, Citrix, RDS). • Working knowledge of VMWare & Hyper-V configuration and support is essential. • Good knowledge of managing resources withing Azure infrastructure. • Strong understanding of network fundamentals (Security/DHCP/DNS) • Understanding of Scripting languages (PowerShell/VBScript) • Understanding and appreciation of ITIL Frameworks • Hands on experience of administrating and supporting backup solutions such as Veeam, BackupExec, Commvault • Experienced in creating and maintaining high quality configuration Management Documentation. • Applicants will ideally be either MCP, MCSA, MCSE or VCP certified

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Degree in IT or Business related discipline Summary :Experienced on implementing Software Asset Management policies & Procedures. Design service catalogues for Software request management and lifecycle. Competent on up to 4 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 3 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica) Expert functional and technical knowledge of ServiceNow SAM Pro / Flexera / SNOW SLM In-depth knowledge of publisher contracts and use rights. Technically strong in creating Out of the box and custom reports and dashboards. Expert in conducting SAM maturity assessments and independently provide recommendations and remediations as a Sr. consultant. Manage the delivery of multiple software license compliance reviews to agreed timeframes and budgets. Work with end users to assist in the data collection process enabling a smooth and efficient end to end review process that meets our client timescales. Build strong working relationships with clients and colleagues. Key Responsibilities:-Maintain software publisher licensing information for the assigned publishers (i.e., both entitlements and deployments) Analyze software licensing agreements, create entitlements summary, and summarize use right information from software agreements. Importing licenses and agreements into the SAM tool (SNOW SLM/ SAM Pro, Flexera/Others). Update software entitlement and agreement information into the SAM tool. Maintain accurate records of software licenses and related assets, ensuring compliance with licensing agreements and regulations. Develop and implement software license management policies and procedures, ensuring adherence to industry best practices and standards. Maintain software installation records in SAM tool and perform product normalization. Perform license reconciliation in SAM tool. Work with internal stakeholders to ensure deployment of software applications are compliant and if not, work with the stakeholders to remediate non-compliance. Respond to customer queries on software licensing. Create customized reports and recommendations to report on SAM function activities. Identify cost savings and license re-harvesting opportunities. Drive periodic or ad-hoc stakeholder and project meetings. Technical Experience:-Excellent command over software licensing and use rights information of tier 1 software publishers (i.e., Microsoft, Oracle, IBM, VMware, Adobe, Citrix, and SAP) Proficient in creating and delivering IBM Sub-Capacity Mainframe ELP reports Proficient in creating Oracle DB server and Options ELP reports. Performing manual reconciliation and deployment validation as required Experience working on at least one or more SAM Tools (i.e., ServiceNow SAMPro, Flexera, SNOW License Manager) Professional Attributes:-Excellent communication skills Expert knowledge in MS Office applications (Excel & PowerPoint) Ability to work in a team environment. Must have Skills: Software licensing & Software Asset Management Tools Good to Have Skills: Analytical and Communication Skills Candidate should be flexible on doing shifts and coming to office. Educational Qualification:-15 years of full-time education Degree in IT or Business related discipline. Additional Information/Certification:-Certified Software Asset Manager (CSAM) CITAM Qualification Degree in IT or Business related discipline

Project Role : Enterprise Technology Architect Project Role Description : Architect complex end-to-end IT solutions across the enterprise. Apply the latest technology and industry expertise to create better products and experiences. Must have skills : Workplace Technology Solutions Good to have skills : Architectural DesignMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationWe are seeking an experienced End User Compute (EUC) Architect to lead the design, implementation, and optimization of our end-user computing environment. Youll be responsible for defining the technical strategy for EUC services, ensuring scalable, secure, and high-performance solutions that enhance the end-user experience. This role requires deep expertise in modern EUC technologies, including Virtual Desktop Infrastructure (VDI), Digital Workplace, Device Management, and Cloud solutions.Key Responsibilities:Architect and Design:Develop and maintain the EUC architecture strategy, including VDI (Citrix/VMware Horizon), Microsoft Endpoint Manager (Intune), SCCM, Windows Virtual Desktop (WVD/Azure Virtual Desktop), and mobile device management (MDM).Solution Delivery:Lead end-to-end delivery of EUC solutions, from initial concept through design, testing, and deployment, ensuring alignment with business needs and IT strategy.Technology Leadership:Provide subject matter expertise on end-user technology, including Windows 10/11, macOS, thin clients, Office 365, collaboration tools (Teams/Zoom), and security (BitLocker, MFA).Cloud Integration:Drive migration strategies for cloud-based EUC services including Azure Virtual Desktop, Intune, and Windows Autopilot.Security & Compliance:Ensure EUC solutions are secure, compliant with company policies, and meet regulatory standards (GDPR, ISO 27001, etc.).Optimization:Continually assess EUC environments to improve performance, reduce costs, and enhance user satisfaction.Collaboration:Work closely with IT Operations, Security, Service Desk, and application teams to ensure a seamless user experience.Governance & Documentation:Establish and enforce EUC governance, standards, and best practices. Maintain technical documentation for architecture, design, and operational processes.Required Skills & Experience:Proven experience with SCCM, Intune, Windows Autopilot, VDI technologies (Citrix, VMware Horizon), and Azure Virtual Desktop.Deep understanding of Active Directory, Group Policy, DNS/DHCP, and PKI.Experience managing O365, Teams, OneDrive, and modern collaboration tools.Strong knowledge of device security, compliance frameworks, and identity management (Azure AD, Conditional Access).Familiarity with scripting languages (PowerShell) for automation and management.Strong communication and stakeholder management skills.Experience in ITIL processes and service management.Education details:- The candidate should have a minimum of 6 years of experience in End User Compute (EUC).- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, Citrix ADC (NetScaler) Adminis, Services (MCS)Citrix Machine C Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards implementing solutions that enhance system functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of virtualization technologies and their application in business environments.- Experience with troubleshooting and resolving application issues in a timely manner.- Familiarity with scripting languages to automate routine tasks.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

VIP Execute Support Exp:10+yrs Location : Bangalore-Whitefield -WFO Np: Immediate-30days Key skills: VIP Trouble shooting and configuration, DSS, PCLM ,front end support, customer facing ,MDM- mobile device management, dep, VIP event, Town Hall support, conference room support, Network ,Application Troubleshooting , MFA , Serve as the single point of contact for all technical escalations from customers and VIP users. Utilize over 10 years of experience with in-depth knowledge of Windows and MAC OS. Should have worked upon Customer facing environment. Clearly explain and document technical issues for clients. Exhibit excellent interpersonal skills. Demonstrate excellent written and verbal communication skills, particularly with C-level leaders. Maintain a customer-oriented attitude. Strong knowledge on Mobile device management and Device enrollment program. Strong knowledge on JAMF. Strong knowledge on SCCM and Intune enrolment. Identify, log, and resolve technical problems with network issues. Strong knowledge on Software/Application troubleshooting (Zscaler, MFA, MS Office, MS Teams, Network, Internet/Intranet, RDC, Cloud PC/Citrix, SAP ) Strong knowledge in Active Directory and SSO issues. Provide support for conference rooms and all-hands meetings or Events. Excel in using MS Office tools, including PowerPoint and Excel. Possess excellent troubleshooting skills for MS Office products. Manage hardware and software break-fix for laptops and desktops. Guide customers through the installation of applications and computer peripherals. Have strong knowledge of Audio & Video conferencing devices. Ask targeted questions to diagnose problems effectively. Test alternative pathways until issues are resolved. Record technical issues and solutions in logs. Escalate unresolved issues to the next level of support personnel. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Present potential changes and system improvements to senior team leaders for consideration and implementation. Ensure work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute progress reports to senior leadership. Maintain client databases with solutions and clear records of activities. Be available to travel and work after hours when necessary. Exhibit outstanding multitasking and problem-solving capabilities. Conduct root cause analysis of incidents and recommend automation solutions.

Our Exciting Opportunity This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. • We believe in trust – we trust each other to do the right things • We believe in taking decisions as close to the product and technical expertise as possible • We believe in creativity – trying new things and learning from our mistakes • We believe in sharing our insights and helping one another to build an even better user plane • We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply What you will do • Providing Operational support for MITO and DevOps tool • Handling customer configuration activities • Handling Regular Maintenance activities • Managing stakeholder communication for ticket handling • To adhere the Operational SLAs • Should be able to support 24x7 on need basis • Analyse customer reported/ application issues and deliver the resolution • Propose solution scenarios with identified components You will bring • Extensive maintenance/support experience with leading technical role and a deep understanding of the underlying processes, methods and tools • Working knowledge with Java Technologies & python • Experience working with tools like SVN/GIT, Jenkins, Docker, Kubernetes and Zabbix • Extensive experience working in RedHat Linux environment and MySQL database. • Working knowledge of IIS (web Server), Citrix, RDP and Windows Servers • Software development life-cycle (SDLC) exposure with technical leadership ability to Design, coding, testing and Integration phases • An ability to learn new technologies/systems and assimilate new information quickly in a fast-paced and constantly changing environment • Strategic thinker with a strong service orientation Minimum experience required- 2 to 9 years Qualification- BE/B.Tech or MCA regular Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One Confluent. One Team. One Data Streaming Platform. About the Role: We seek a skilled and experienced Endpoint Engineer to join our IT team. The ideal candidate will be responsible for managing, securing, and maintaining our organization's endpoint devices. This includes deploying and managing Mobile Device Management (MDM) solutions, implementing and monitoring risk and endpoint security tools, overseeing browser management, and enforcing Data Loss Prevention (DLP) policies. The Endpoint Engineer will also leverage their knowledge of basic networking concepts to ensure seamless and secure endpoint operations. What You Will Do: Deploy, configure, and maintain MDM solutions such as JAMF (for macOS and iOS devices) and Microsoft Intune (for Windows and mobile devices). Manage and administer endpoint patching and configuration management using tools like Automox . Implement, manage, and monitor risk management tools, including Code42 for data loss recovery and Rapid7 for vulnerability management on endpoints. Deploy, configure, and manage endpoint security tools such as SentinelOne or Crowdstrike , including threat hunting, incident response, and policy enforcement. Develop and implement strategies for browser management , including extension control, security configurations, and enterprise browser solutions. Define, implement, and manage Data Loss Prevention (DLP) policies and tools across endpoints to protect sensitive information. Manage and support Virtual Desktop Infrastructure (VDI) environments and remote access platforms, ensuring reliable and secure access for remote users. Troubleshoot and resolve complex endpoint issues related to hardware, software, and connectivity. Partner with the InfoSec team to align endpoint controls with organizational security and compliance requirements. Collaborate with IT support to ensure seamless device onboarding, offboarding, and lifecycle management. Support and troubleshoot endpoint-related networking issues, including VPN connectivity, DNS security, and firewall configurations. Create and maintain comprehensive documentation for endpoint configurations, policies, and procedures. Stay current with emerging endpoint technologies, threats, and security best practices. What You Will Bring: 3+ years of experience in endpoint management and security roles. Strong hands-on experience with MDM tools such as JAMF (macOS), Microsoft Intune (Windows), and Automox. Practical experience with EDR tools such as SentinelOne, CrowdStrike, or equivalent. Familiarity with risk and data protection tools such as Code42 and Rapid7. Experience managing endpoint browser configurations and extensions (Chrome, Edge, Firefox). Working knowledge of DLP concepts and implementation on endpoint devices. Experience supporting VDI environments (e.g., Citrix, VMware Horizon, Microsoft AVD) and remote access platforms. Understanding basic networking concepts, including VPN, DNS, TCP/IP, and firewall policies. Proficient in scripting languages (e.g., PowerShell, Bash) to automate endpoint tasks. Excellent problem-solving, analytical, and communication skills. What Gives You an Edge: Relevant certifications (e.g., JAMF Certified Tech, Microsoft Certified: Modern Desktop Administrator Associate, SentinelOne, or Crowdstrike certifications). Experience with scripting languages (e.g., PowerShell, Bash, Python) for automation. Knowledge of identity and access management (IAM) principles. Familiarity with cloud environments (Azure, AWS). Experience in a zero-trust or hybrid/remote enterprise environment. Familiarity with device compliance reporting and audit preparation. Knowledge of identity and access management tools and practices. Ready to build what's next? Let’s get in motion. Come As You Are Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible. We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

The Opportunity Are you a top-tier Systems Reliability Engineer with a passion for customer success and expertise in networking, virtualization, OS, Cloud, DevOps, and Storage domainsIf so, you would thrive in our team of leading technology specialists and have the opportunity to work on cutting-edge projects that directly impact customer satisfaction and business success. About the Team The Systems Reliability Engineer will join a dynamic and collaborative team focused on delivering exceptional customer support and ensuring the reliability of our services at Nutanix. Based in Pune, this team comprises top-tier technology specialists who thrive on innovation and problem-solving. Emphasizing a culture of continuous learning, knowledge-sharing, and teamwork, the team is dedicated to improving customer satisfaction and contributing to the overall business success by working on cutting-edge projects that directly impact our customers experiences and successes. You will report to the Manager, Worldwide Support, who promotes a supportive and customer-centric leadership style. The manager emphasizes collaboration and growth, ensuring that each team member has the opportunity to contribute and excel in their role. This role does not require travel, allowing you to focus on delivering outstanding support and service to our customers while maintaining a healthy work-life balance in a hybrid setup. Your Role Directly troubleshoot and resolve complex technical issues for customers, ensuring high satisfaction levels. Collaborate with developers to identify and address product defects and enhance serviceability. Analyze existing customer data to mitigate risks and improve overall product reliability. Foster partnerships with technology allies to collaboratively resolve issues and drive ecosystem improvements. Contribute to and expand internal and external knowledge bases, promoting continuous improvement. Champion customer needs by gathering feedback and driving product enhancements with development teams. Provide support coverage during weekdays and off-hours on a rotational basis as necessary. Mentor and guide junior team members, fostering a collaborative and growth-oriented team culture. What You Will Bring 7-11 years of experience in Systems Reliability Engineering or similar roles. Strong expertise in troubleshooting Virtualization (preferably VMware ESXi), Networking (layer 2/3), Linux Systems, DevOps, Cloud, or Enterprise Storage. Proficient in both written and verbal communication, with the ability to collaborate effectively across geographically dispersed teams. Experience working directly with customers to resolve complex technical issues. Degree in Engineering or Computer Science preferred. Customer-driven mindset with a passion for delivering high-quality support experiences. Familiarity with technologies from partners like VMware, Citrix, and Microsoft. Ability to develop tools and contribute to the improvement of internal and external knowledge bases.

Job Description: Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rate and minimum average handling time (AHT), rejected resolutions or Reopen Cases To update worklogs and follow shift for escalation process and process compliance Handling all the queues efficiently and work towards case closure.

The Opportunity Are you a seasoned Systems Reliability Engineer with a passion for troubleshooting complex technical issues, expertise in networking and virtualization, and a customer-driven mindset? If so, you'll thrive in our collaborative team environment at Nutanix, where you will have the opportunity to work on innovative projects, enhance customer satisfaction, and grow alongside top-tier technology specialists in a supportive hybrid work setting. About the Team The Systems Reliability Engineer II will join a dynamic and collaborative team focused on delivering exceptional customer support at Nutanix. This team, based in Pune, comprises top-tier technology specialists who emphasize innovation, problem-solving, and continuous learning. The culture promotes knowledge-sharing and teamwork, all aimed at improving customer satisfaction and contributing to overall business success by engaging in cutting-edge projects that directly impact customer experiences. You will report to the Manager, Worldwide Support, who fosters a supportive and customer-centric leadership style. This manager emphasizes collaboration and growth, ensuring that each team member has opportunities to contribute effectively and excel in their role. The work setup for this position is hybrid, requiring team members to be in the office three days a week to facilitate meetings and collaboration while allowing flexibility for remote work on the remaining days. This role does not require travel, allowing you to focus on delivering outstanding support and service to our customers while maintaining a healthy work-life balance in a hybrid setup. Your Role Troubleshoot and resolve complex technical issues for customers, ensuring high satisfaction levels. Collaborate with developers to identify and improve product serviceability by addressing defects. Analyze customer data to enhance product reliability and mitigate risks. Foster partnerships with technology allies for issue resolution and ecosystem improvements. Mentor and guide junior team members, promoting a collaborative and growth-oriented team environment. Contribute to and expand knowledge bases, facilitating continuous improvement efforts. Champion customer needs by gathering feedback and advocating for product enhancements. Provide rotational support coverage during weekdays and off-hours as necessary. What You Will Bring 4-6 years of experience in Systems Reliability Engineering or similar roles. Strong expertise in troubleshooting Virtualization (preferably VMware ESXi), Networking (layer 2/3), Linux Systems, DevOps, and Cloud technologies. Proficient in both written and verbal communication for effective collaboration across teams. Experience resolving complex technical issues directly with customers. Degree in Engineering or Computer Science preferred. Customer-driven mindset with a focus on delivering high-quality support experiences. Familiarity with technologies from partners like VMware, Citrix, and Microsoft. Ability to develop tools and contribute to improving internal and external knowledge bases.

The Opportunity Are you a top-tier Systems Reliability Engineer with a strong expertise in networking, virtualization, and cloud technologies, along with a passion for delivering exceptional customer support? If so, you'll thrive in our dynamic hybrid team at Nutanix, where you'll have the opportunity to work on cutting-edge projects, collaborate with leading technology specialists, and make a meaningful impact on customer satisfaction in a supportive environment that prioritizes growth and work-life balance. About the Team The Systems Reliability Engineer III will join a dynamic and collaborative team focused on delivering exceptional customer support and ensuring the reliability of services at Nutanix. Based in Pune, this team is composed of top-tier technology specialists who thrive on innovation and problem-solving. Emphasizing a culture of continuous learning, knowledge-sharing, and teamwork, the team is dedicated to improving customer satisfaction and contributing to overall business success by working on cutting-edge projects that directly impact customers experiences and successes. You will report to the Sr. Manager, Worldwide Support, who fosters a supportive and customer-centric leadership style. This manager emphasizes collaboration and growth, ensuring that each team member has the opportunity to excel in their role. The work setup for this position is hybrid, requiring team members to be in the office three days a week for meetings and collaboration, while allowing flexibility for remote work on other days. This role does not require any travel, enabling you to focus on delivering outstanding support and service to customers while maintaining a healthy work-life balance in a hybrid setup. Your Role Troubleshoot and resolve complex technical issues, ensuring high customer satisfaction. Collaborate with developers to identify product defects and enhance serviceability. Analyze customer data to mitigate risks and improve product reliability. Foster partnerships with technology allies for collaborative issue resolution. Contribute to and expand internal and external knowledge bases for continuous improvement. Mentor junior team members to foster a collaborative and growth-oriented culture. Gather customer feedback to drive product enhancements in collaboration with development teams. Provide rotational support coverage during weekdays and off-hours as necessary. What You Will Bring 7-9 years of experience in Systems Reliability Engineering or similar roles Strong expertise in troubleshooting Virtualization (preferably VMware ESXi), Networking (layer 2/3), Linux Systems, DevOps, Cloud, or Enterprise Storage Proficient in communication, both written and verbal, for effective cross-team collaboration Experience in directly resolving complex technical issues with customers Degree in Engineering or Computer Science preferred Customer-driven mindset focused on delivering high-quality support experiences Familiarity with technologies from partners such as VMware, Citrix, and Microsoft Ability to develop tools and enhance internal and external knowledge bases

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly reviews, root cause analysis for critical issues, release review and upgrade planning, and a quarterly business review. You will provide personalized support and become deeply familiar with your implementation and business priorities to proactively drive best practices and help you continuously improve your security posture. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their security infrastructure Effectively communicate technical solutions to technical and executive stakeholders, fostering trust and credibility at the highest levels of our customers' organizations Provide tailored troubleshooting, configuration guidance, and best practices Take ownership of support cases from initiation to resolution, ensuring meticulous documentation of all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer engagements and build positive external customer experience by working closely with Account, Sales, and Marketing teams Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and standard methodologies to customers Be the subject matter expert on core technologies of Palo Alto Networks product line Identify product defects (code, environment) via lab replication using network simulation, lab automation, performance testing, and validation tools File bug reports with the engineering team and develops test plans and best practices with Quality Assurance teams to improve overall software and hardware quality per release cycle Facilitate the hiring and onboarding process with technical screens, train new hires on technical and soft skills, and enable process and tools knowledge for readiness Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides Travel to customer sites in the event of a critical situation to expedite resolution as required Qualifications Your Experience Minimum of 4 years of network security experience Required experience with Windows OS applications (Installation, troubleshooting, Debugging), also Linux OS, and macOS based applications work experience is plus Experience understanding malware, exploits, operating system structure, and behavior Strong experience with MS environment (SCCM, GPO, AD, MSSQL, IIS) Experience with EndPoint security software is a plus (Antivirus, DLP, IPS, NAC) Strong ability to independently troubleshoot, reproduce issues and identify feasible workarounds in broad, complex, and unique environments with mixed applications and protocols required Knowledge of VDI (VMWare Horizon, Citrix XenApp, and XenDesktop) is a plus BS/MS or equivalent experience or equivalent military experience required Experience working with EDR tools Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols Knowledge of SIEM, vulnerability management tools, and firewalls is a plus Experience with batch scripting and Python is a plus Knowledge of Cloud infrastructure a plus Able to communicate appropriately in Japanese in a wide range of business situations. Business-level English skills Additional Information The Team To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks, and the products and services that dedicatedly address them. Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. They are constantly innovating – challenging the way we, and the industry, think about cybersecurity. These engineers aren’t shy about building products to solve problems no one has pursued before. They define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with team members to ensure seamless service delivery. You will engage in proactive maintenance and contribute to the continuous improvement of operational processes, ensuring that all systems function optimally and meet the needs of users and stakeholders alike. Your role will be pivotal in maintaining high service standards and addressing any challenges that arise in the operational landscape. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of operational procedures to enhance efficiency. - Engage in regular system audits to ensure compliance with service agreements and operational standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Strong understanding of virtualization technologies and their application in enterprise environments. - Experience with troubleshooting and resolving issues related to Citrix environments. - Familiarity with monitoring tools and performance metrics to ensure system reliability. - Ability to collaborate effectively with cross-functional teams to achieve operational goals. Additional Information: - The candidate should have minimum 3 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based at our Coimbatore office. - A 15 years full time education is required. 15 years full time education

TCS hiring!! Role: Network security Engineer Location: Bangalore Experience: 5-10 Years Candidate must be Strong on Routing - Switching - Strong Concept and troubleshoot abilities of dynamics Routing Protocols like Eigrp, OSPF, BGP , Vrf - Strong Concept and troubleshoot abilities on , STP, RSTP, MSTP, HSRP , VRRP , GLBP, DHCP - Knowledge in Nexus Switching VPC , VDC , OTV will be added advantages - Hands on experience on Cisco , Juniper , HP, Aruba ( Any one or Multiple) routers and Switches - Knowledge on Upgrade and replacement of Routers and Switches on respective technologies. - Knowledge on Wireless technology (Cisco/Aruba), and Concept on Wireless Controller , Access points will be added advantage - CCNA and relevant or Higher N/w certification is desirable - Must be flexible in Shifts Candidate should have hands on experience in any one or multiple Firewall ( Cisco / CheckPoint/ PaloAlto/Juniper/Fortigate or others ) - Candidate should have hands on experience in F5/ Citrix Netscaler or Other Load Balancer

Looking for Engineers from Oil and Gas, Petrochemical Plant background 1.a.Piping Engineer: 5 - 15 yrs b.Piping Material Engineer: 5 - 15 yrs c.Piping Stress Engineer: 5 - 15 yrs 2.Rotating Machinery Engineer: 4 - 11 yrs 3.Stationary Equipment & Package Engineer: 4 - 12 yrs 4.a.Electrical Engineer: 3 - 16 yrs b.SPEL Administrator: 7+ yrs 5.a.Control & Instrumentation Engineer: 5 - 16 yrs b.Telecommunication Engineer: 8 - 16 yrs c.SPI Administrator: 7+ yrs 6.Plant Civil & Structural Engineer: 7 - 12 yrs 7.Plant Building & Structural Engineer a.Structural Engineer: 3 - 15 yrs b.Structural Engineer (Vibratory Machines Foundation): 10 - 15 yrs c.Architect: 3 - 15 yrs 1.a. Piping Engineer: 5 - 15 yrs Supervising of Milestone Schedule (for Sr. Eng`r) Reporting and checking the engineering status (for Sr.) Leading for 3D Model Review Meeting w/Client (for Sr.) Well understanding for Code, Spec. and other department`s dwgs Technical background for Plot Plan, Piping and Equip. Layout Managing, quality control and execution of detail engineering relevant to deliverables and design information such as Isometric dwgs, GADs, Civil information and MTO. etc. Prepare and review the job instruction. Review activities on 3D Modelled Piping; AOM, safety, construction requirements Review and Comments on various dwgs including Vendor dwgs Coordination with other teams, sub-con, client 1.b. Piping Material Engineer: 5 – 15 yrs Preparation and Review of Piping Material Specifications -Develop and review piping material spec. according to project requirements -Perform spec. generation -Select materials based on international standards and codes (e.g., ASME, ASTM, API) to perform wall thickness calculation, branch calculation or so on in accordance with the applicable codes & standards (ASME B31.3, B31.1, B31.4, B31.8) Preparation of Material Requisition packages and Execution of Technical Bid Evaluation for piping components and piping special items such as strainer, steam trap -Review vendor offerings or deviation to determine technical acceptance Develop requirements/specifications for projects -Valve data sheets, piping special item data sheets, Insulation spec. Create and maintain internal specifications, work instructions and job aids BM control for piping bulk items and knowledge of the material management process on projects 1.c. Piping Stress Engineer: 5 – 15 yrs Supervising of milestone Schedule and Reporting the status Stress Analysis for Various Equipment and Loading Calculation Managing of Stress Product, quality control and Support Selection, Support MR, Support MTO. etc. Planning and managing the manpower Review and Comments on other department`s dwg and Vendor dwgs Coordination with other teams, sub-con and client 2. Rotating Machinery Design Engineer: 4 - 15 years - Engineering work for Rotating Machinery Equipment and Package Items Preparing Mechanical Data Sheet, Project Specification, Material Requisition, Purchase Specifications Technical Bid Evaluation Review & Approval of Vendor Documentation Support 3D Modelling -Review of compliance with technical requirements for design deliverables -Preparation and review of design documents -Participation in meetings and other coordination activities -Responsibility for quality assurance of design deliverables -Coordination with other tech teams reg: Equipment loading, foundation, and steel structure. Elect consumption data Field instruments, control panel, control system and MMS P&ID, PFD, data sheet -HAZOP and SIL for Package Equipment -Coordination with construction site regarding: Field engineering Construction bill of quantity Preferred candidate profile Experience in detailed design of various rotating equipment & Package Item Awareness of Global Codes, Standards and Regulations for Mechanical Awareness of Specification and Standards for Major Clients 3. Stationary Machinery Engineer: 4 - 12 yrs Engineering work for Stationary Equipment (Pressure Vessel, Tank, Heat Exchanger, etc.) or Package Items (Air Cooler, Fired Heater, Boiler, Flare Stack, PSA, etc.) Development, execution, and management of work plans Preparation and review of design documents Review of compliance with technical and business requirements for design deliverables Responsibility for quality assurance of design deliverables Primary role in reviewing design documents provided by owner and vendor Participation in meetings and other coordination activities Responsibility for quality assurance of design deliverables Primary role in reviewing design documents provided by owner and vendor Preferred candidate profile Awareness of Global Codes, Standards and Regulations for Mechanical including API, ASME, TEMA, NACE, ASTM, ISO Experience in Pressure vessel & Tank design software such as COMPRESS, PV Elite, AMETank etc. Awareness of Specification and Standards for Major Clients Advantage would be added for those with certification: International PE (IPEA /APEC), PE (in USA/India) 4.a. Electrical Engineer: 3 - 10 yrs Experienced Plant Electrical Engineering Electrical Diagram Electrical System Study Equipment Sizing Calculation Electrical Load List & Cable Schedule Electrical Layout Material Requisition for Electrical equipment Vendor Document review Responsibility for quality assurance of design deliverables Preferred candidate profile Experience in Plant Electrical Engineer Proficiency in relevant software applications such as AutoCAD, ETAP, Auto Grid or other electrical design software. Awareness of Global Codes, Standards and Regulations for Electrical. 4.b. SPEL Administrator: 7+ yrs Managing and Maintaining the SPEL Database Configuring the software according to the project requirements Managing user accounts and security settings Providing training to SPEL users Support for Project deliverable customization. Develop Key Single Line Diagrams & Schematic Diagrams as per need Preferred candidate profile Exp in the admin of SPEL in EPC Possess knowledge in SPEL Knowledge in Integrated Engineering Systems processes and principles Knowledge Oracle, SQL Familiarity Visual Basic, C# 5.a. Control & Instrumentation Engineer: 5 - 16 yrs Ensures compatibility and conformance with client specifications and recommends cost-effective improvements to equipment selection/specifications. Responsibility for quality assurance of design deliverables Prepare & Review for Engineering & Procurement Deliverable and Vendor Data Preferred Candidate Profile Awareness of Global Codes, Standards and Regulations for Instrumentation. Proficiency in relevant software applications such as AutoCAD, SPI, MS word, Excel, InstruCalc. or other C&I design software. 5.b. Telecom Engineer: 8 - 16 yrs Ensures compatibility and conformance with client specifications and recommends cost-effective improvements to equipment selection/specifications. Responsibility for quality assurance of design deliverables Prepare & Review for Engineering & Procurement Deliverable and Vendor Data Preferred Candidate Profile Awareness of Global Codes, Standards and Regulations for Instrumentation. Proficiency in relevant software applications such as AutoCAD, SPI, MS word, Excel, CadnaA (Sound Coverage), LENS CALCULATOR (CCTV Coverage). or other Telecom design software. 5.c. SPI Administrator: 7+ yrs Managing and Maintaining and Back-up & Restore Database, user accounts and security settings Training to users Develop Data Sheet, Loop, Index, Wiring, Hook-up, Calculation as per need SPI DB Upgrade Trouble Shooting for Citrix, AWS, etc. SPI report Query (PSR) and Customization. Setup for SMART SOLUTION System and 2D Circumstance Bidding for Procurement System and Server, License Installation for Server and Solution. Application for Solution Prepare the Loop Typical and Index Format Preferred Candidate Profile Knowledge in SPI & AVEVA and have exposure to managing Oil & Gas projects Knowledge in Oracle, SQL, Visual Basic, C# 6. Plant Civil & Structural Engineer: 5 - 12 yrs Experience in Process Plant civil & Structural Engineer Steel Structures Design RC Structures Design Foundations Design Road & Paving Design Drainage Design UG Composite Design Preferred Candidate Profile: Preferential treatment for civil engineer's certificate related to Structural Proficiency in the software such as AutoCAD, STAAD Pro, PEDAS Foundation or other Civil & Structural software 7.a. Structural Engineer: 3 - 15 yrs For plant buildings and shelters, design structures that are economically and structurally sound according to the load requirements specified in the design criteria. Structural engineer shall establish a rational structural plan and design optimized structures considering safety, constructability, and cost-effectiveness. 7.b. Structural Engineer (Specialist in Vibratory Machines Foundation Design): 10 - 15 yrs We are seeking an experienced Structural Design Engineer with a strong background and knowledge in vibratory machines foundation design. The ideal candidate should have good experience in analysis and design of foundations for vibratory equipment, such as industrial machinery, turbines, rotary equipment, and compressors etc. The engineer should ensure the designs to meet structural integrity, durability, and vibration control requirements while adhering to industry standards and regulations. 7.c. Architect: 3 - 15 yrs Design plant buildings and shelters that meet the aesthetic and technical requirements set forth by the client and design standards. Architectural engineer shall design buildings that meet the requirements of the project location and intended use through a review of design standards and local regulations.

At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. People join Takeda because they share in our purpose. And they stay because we’re committed to an inclusive, safe and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions. Job ID R0152664 Date posted 07/07/2025 Location Bengaluru, Karnataka I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Application Virtualization Engineer The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bangalore, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. The Opportunity As an Application Virtualization Engineer, you'll work closely with Architects, Operations, DevOps, Security and other technology partners to design and implement our Application Virtualization platform based on Citrix. You will design/build/deploy complex, forward-looking application virtualization capabilities. Responsibilities Design and implement scalable Application Virtualization solutions in collaboration with cross-functional teams. Contribute as a technical expert for Citrix Cloud DaaS administration and maintenance/operations/troubleshooting and all elements related the application environment. Stay abreast of related technology and recommend future system enhancements, improving troubleshooting and reducing the manual tasks. Responsible for reviewing, analyzing, and implementing recommendations for resources required to maintain and/or expand service levels or performance. Responsible for Level 3 platform support and maintenance activities. Contribute to platform architecture roadmap, in collaboration with platform owner, product manager, and platform architecture leads. Provision, manage and maintain the software infrastructure that supports platforms Collaborate with infrastructure, network, and security teams to provision environments, configure services, and perform capacity planning. Participate in support rotation, respond to system health alerts, and triage issues alongside helpdesk, managed services, and cloud ops teams Develop and maintain application documentation according to Takeda Quality Systems and Software Development Life Cycle standards and procedures Skills and Qualifications Required Bachelor’s degree in computer science or a related study, or equivalent experience. 3+ years of experience spanning multiple IT disciplines, including systems engineering, cloud infrastructure, integration. Hands-on experience with Citrix Desktop/Application (Cloud) solution. Experience in implementation, administration and troubleshooting experience on Citrix systems, including Provisioning Server (PVS), XenApp and XenDesktop Knowledge of Netscaler, Gateway service, Director tool, Web interface, and App Streaming. Hands-on experience in operating and maintaining Citrix infrastructure (License server, Storefront, Delivery Controller, Citrix Director, VDA Machines). Hands-on experience in application deployment via SCCM. Knowledge of MCS, PVS, and Server Build technologies. Hands on experience in system level scripting using Bash and/or PowerShell. Good Operating System level debugging skills. Familiarity with Cloud technology environments (AWS preferred). Solid oral and written communication skills, business acumen, and enterprise knowledge. What Takeda Can Offer You Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. Benefits It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs Health & Wellness programs including annual health screening, weekly health sessions for employees. Employee Assistance Program 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves Broad Variety of learning platforms Diversity, Equity, and Inclusion Programs No Meeting Days Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days) About ICC in Takeda Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time

Greetings from TCS!!!!!!! TCS Hiring for Citrix Cloud Migration Job Location: Chennai, Kolkata Experience Range: 8-12 Years Job Description : Proven experience in designing and managing Citrix solutions, including Citrix Virtual Apps and Desktops and Citrix Cloud. • Experience with Microsoft Azure cloud platforms. • Strong knowledge of virtualization technologies. • Proficiency in scripting and automation. • Expertise in Active Directory, Group Policies, and identity/access management integration. • Citrix certifications such as CCP-V (Citrix Certified Professional - Virtualization) or CCE-V (Citrix Certified Expert - Virtualization). Responsibilities: • Design and implement Citrix solutions in cloud and hybrid environments. • Define architecture frameworks for Citrix Cloud services, Virtual Apps, and Desktops. • Collaborate with stakeholders to understand business requirements and translate them into technical solutions. • Lead end-to-end deployment of Citrix Cloud services, including migration from on-premises environments. • Configure and optimize Citrix environments for scalability, performance, and security. • Integrate Citrix solutions with identity management, security tools, and third-party applications. • Collaborate with cross-functional teams, including network, security, and infrastructure teams, to ensure seamless operations. • Perform performance tuning and optimization of Citrix workloads. • Troubleshoot and resolve issues in Citrix environments, ensuring high availability and reliability. • Develop comprehensive documentation for designs, configurations, and best practices. • Stay current with the latest Citrix, cloud, and virtualization technologies.

Primary skills:Technology->EUC-VDI->Citrix XenDesktop,Technology->EUC-VDI->Vmware Horizon View,Technology->Server-Virtualization->Citrix XenServer A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management

Job description Job Brief: We are seeking a Sales Executive who is energetic, target-driven, and passionate about delivering IT solutions that create value for clients. The ideal candidate will bring expertise in solution selling, a strong network in the industry, and the ability to manage the full sales lifecycle — from prospecting to deal closure and payment recovery. Key Responsibilities Identify, generate, and qualify new leads through CRM systems, social media platforms, networking, and direct outreach. Engage in cold calling, email campaigns, and in-person client visits to build a healthy sales pipeline.∙ Develop and present customized proposals, quotations, and solution demonstrations. ∙ Conduct on-premise and virtual meetings to understand client requirements and recommend the right IT solutions. ∙ Drive the complete sales cycle — from lead generation to negotiation, closure, and contract signing ∙Ensure timely follow-ups, payment recovery, and renewals for sold solutions. ∙ Collaborate with technical teams, pre-sales, and delivery to ensure smooth execution of client projects. Maintain accurate records of leads, prospects, opportunities, and sales activities using CRM tools (Zoho / Salesforce / equivalent) ∙Meet and exceed monthly, quarterly, and annual sales targets Requirements: ∙ 3–5 years of proven experience in selling IT solutions and services in B2B or enterprise environments. ∙ Experience in lead generation, cold calling, proposal writing, and contract negotiations ∙Strong knowledge of CRM tools (e.g., Zoho, Salesforce) and digital sales channels. ∙ Ability to sell solutions like Virtual Desktops (Citrix/Accops), Data Backup (Veeam/Carbonite), Cloud, CRM/ERP (Zoho/Odoo), Cybersecurity. ∙ Excellent communication, presentation, and client relationship-building skills ∙Strong negotiation and closing abilities. ∙Ability to travel locally for client meetings as needed ∙Comfortable working in a target-driven, high-performance environment Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹450,000.00 per year Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): How much experience you have in IT Sales? Language: English (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹250,000.00 - ₹450,000.00 per year Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person

About Us About DATAECONOMY: We are a fast-growing data & analytics company headquartered in Dublin with offices inDublin, OH, Providence, RI, and an advanced technology center in Hyderabad,India. We are clearly differentiated in the data & analytics space via our suite of solutions, accelerators, frameworks, and thought leadership. Job Description Primary Responsibilities Installing, configuring, and troubleshooting of all Windows and mac OS. Securing the network by installing & troubleshooting Antivirus related issues & regularly updating the Antivirus Configuring and Troubleshooting Local & Network Printers. Resolving hardware related issues in printers and other peripherals. Providing the admin rights, Remote desktop access, file and folder access to the users as per the request. Trouble shooting all end-to-end technical problems through the remote tools. Monitoring the compliance status of all the desktops/servers in terms of patch/DAT’s status. Troubleshooting issues on Office365 and escalate to proper team Identifying and solving issues on Microsoft products (EXCEL, POWEPOINT, WORD, TEAMS) Troubleshooting issues on Citrix connections, Client VPN’s. Add devices to AzureAD, create, deploy and managing Intune MDM. Create, deploy, manage the app protection policies, device configuration policies from Intune endpoint manager. Create and manage security firewall, Switches, and ILL. Manage and update McAfee web controls and firewall rules. Maintain and monitor CCTV camera’s, Access control eSSL. Identify the causes of networking problems, using diagnostic testing software and equipment. Resolve IT tickets regarding computer software, hardware, and application issues on time. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Install and perform minor repairs to hardware, software, or peripheral equipment. Requirements Requirements Good Experience in System administration Technical Support Experience Experience in ITIL process Experience in RIM (Remote Infrastructure Mgmt.) Good knowledge in Virtualization and cloud concepts with VMware and/or Open stack Excellent communication skills Benefits Standard Company Benefits

UCC Engineer Principal Responsibilities Assumes subject matter expert (SME) responsibility for applications and infrastructure. Ensures that infrastructure designs and technologies are in compliance with corporate strategy, principles and standards, and industry best practices. Continually evaluates infrastructure effectiveness, develops technical direction, and upgrade initiatives. Develops tactical (short-term) and strategic (long-term) technical solutions that will address business and IT requirements. Implements and maintains systems and technologies (edge systems, message hygiene, and data encryption) to protect data availability, message confidentiality and integrity. Reviews and documents existing infrastructure and operating procedures, including developing engineering diagrams, operations manuals, and run books. Identifies and evaluates new products and solutions that will augment the existing infrastructure, improve reliability and security, and increase user experience. Develops, documents and implements engineering processes to test and implement updates, and patches. Reviews internal security vulnerability reports for action. Analyzes system health, capacity and performance. Recommends platform improvements where applicable, identifies and raises risks, and provides metrics and reporting. Contributes to the design, development, and execution of system lifecycle from inception through deprecation. Operates with moderate supervision in routine matters, develops and monitors work plan/task lists for medium scale assignments that would be part of a larger project plan, and exercises independent judgment in problem resolution. Provides 24/7/365 operations support for business critical systems as part of the global IT team. Communicates with all levels within the CI organization as well as supporting the Business. Qualifications/Skills Required Minimum five years operations and engineering experience with Cisco voice and video infrastructure and endpoints Experience with Cisco UCM, Cisco Expressways, SIP trunking, dial plans, least cost routing, SBCs, carrier interfaces, QoS Experience with Cisco video endpoints Experience with Zoom Room endpoints (DTEN, Poly, Logi) Experience with WebEx, Zoom, and Teams from an end user feature and administrative perspective Experience troubleshooting voice and video performance issue, both corporate and Internet-based Experience reviewing, recommending, and certifying voice and video endpoints, as well as peripherals such as headsets, webcams and speakerphones Experience with room conferencing systems, to include control systems (Crestron/Lightware), DSPs and DANTE audio microphones, and AV screens Broad knowledge of network design, virtualization (VMware, Citrix, Microsoft), storage (SAN, NAS, Local Storage), routing/switching/firewalls, load balancing, and monitoring (SCOM, SolarWinds) Experience with developing and successfully implementing architected designs and engineering processes that meet the business requirements and leverage industry best practices/standards Proficient in at least one scripting/programming language (Python, PowerShell, etc.) with the ability automate repetitive administrative tasks. BS in Computer Science or related field, or equivalent experience

Job Description: Essential Job Functions: Background in IT, Computer Science Engineering, Business, or a related discipline or equivalent work experience. Strong troubleshooting, analytical, problem-solving, and conceptual skills. Strong customer focus and understanding of client expectations. Good communication skills and team player, ability to co-ordinate well within local/global teams within same function as well as cross functional teams. 7+ years of Packaging experience in Flexera AdminStudio, Windows Application Virtualization Offerings like Microsoft App-v, Citrix XenApp, Microsoft Intune etc Experience in application compatibility testing and remediation Experience in scripting languages like VB script, batch script, PowerShell Good knowledge of Application Package distribution tools (SCCM 2007/2012,Altiris) Demonstrates ability to organize and coordinate activities associated with all aspects of application packaging requirements, testing, reporting and deployment At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Key Responsibilities 1. Cloud & Server Infrastructure Design and deploy secure, highly available infrastructure on AWS, Azure , and on-prem environments. Administer O365 (Exchange Online, SharePoint, Teams) and hybrid AD/Azure AD environments. Manage VMware vCenter, ESXi, and VDI solutions (Microsoft/Citrix/VMware). Implement disaster recovery (DR), backups , and monitor cloud resources (compute, storage, security). 2. Networking & Security Configure/troubleshoot Cisco routers/switches, firewall (Palo Alto), VPNs, and IDS/IPS . Enforce network security policies (ACLs, Zero Trust) and ensure compliance with SOX controls . Conduct security assessments, vulnerability management , and capacity planning. 3. Operations & Compliance Resolve incidents, tasks, and changes via CMDB/ITSM tools (e.g., ServiceNow). Document infrastructure architecture, configurations, and SOPs. Collaborate with Network, Security, and Application teams to troubleshoot cross-functional issues. 4. Project & Collaboration Lead infrastructure projects (e.g., Domain Migration, cloud migrations, VDI upgrades). Mentor junior engineers and stay updated on emerging tech/security threats Skills & Qualifications Mandatory: 10–12 years in cloud (AWS/Azure), VMware, networking (Cisco/Palo Alto), and O365 . Hands-on experience with: Scripting: PowerShell (required). Security: SOX compliance, IDS/IPS, vulnerability management. ITSM: Incident/change management in CMDB tools. Strong knowledge of VDI solutions (Citrix/Microsoft). Preferred Certifications: Cloud: AWS/Azure Certified Solutions Architect . Networking: CCNA/CCNP . Soft Skills: Analytical mindset, excellent communication, and cross-team collaboration.

Job Description Citrix Engineer L1 (Location - Pune) Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What's this role about? As a Citrix Engineer, you will support in administering and supporting Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix Store Front, Citrix Netscalers, VMware, Flashstack, and Virtual Desktop Infrastructure Deployments. Here's How You'll Contribute In this role you will help us: Support all VDI’s and Users supported by a global team. This includes but is not limited to: Citrix XenDesktop 7x & 2203, Citrix XenApp 7x & 2203, Citrix Store Front, Vmware vSphere, Flashstack HW, Wyse Thin Client devices. Experience in administering and supporting Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix Store Front, Citrix Netscalers, VMware, and Virtual Desktop Infrastructure Deployments Monitoring of Citrix/VDI environment and respond to incidents/tickets. Perform Tier 1/1.5 incident management to meet SLA/OLA. Join MIM calls for incident resolution. Respond to and fulfill service requests. Create and perform routine Level changes (editing desktop pools, creating new desktop pools, and publishing new applications). Perform maintenance tasks in accordance with maintenance plans. Work across departments to make sure requirements are understood to ensure successful solutions. Work with Vendors to report and resolve issues. Maintain and keep current systems related documentation. Skills Required To Contribute We’re looking for someone with: Bachelor’s Degree, preferably in Computer Science, Management Information Systems or technology related field, or equivalent combination of education and experience. At least 4-6 years of experience in IT field, 3 of which would be Infrastructure and Citrix / Virtualization focus. Experience in administering and supporting Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix Store Front, Citrix Netscalers, VMware, Flashstack, and Virtual Desktop Infrastructure Deployments. Must know basic AD skills. Must know basic Windows server 2012, 2016 administration skills. Developing automation scripts using PowerShell - a Plus Troubleshooting of VMware ESXi environment - a plus Support multiple VDI and Desktop deployment/Management within Citrix XenApp & XenDesktop environment - a plus Wire and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS. Advantage Zensar We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity. Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status. Zensar Is a Place Where You Are Free To Express Yourself In An Environment That Values Individuality, Nurtures Development And Is Mindful Of Wellbeing. We Put Our People And Customers At The Center Of Everything That We Do. Our Core Values Include Putting people first Client-centricity Collaboration Grow. Own. Achieve. Learn. with Zensar: www.youtube.com/watch?v=i2NZsiQqVnU Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online’ button below. Be sure to have your resume handy! If you’re having trouble applying, drop in a line to careers@zensar.com.