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2.0 years
0 Lacs
pune, maharashtra, india
Remote
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? Concierge will strive to deliver excellence in all conversations by connecting with leads to qualify or un-qualify them for our customers by engaging leads through SMS, and email. We ensure every lead we engage with is helped in an accurate and timely manner, while discussing their interests, over their preferred channel of choice. Conversations are handled with empathy, pos...
Posted 4 weeks ago
2.0 - 5.0 years
0 Lacs
kondapur, telangana, india
Remote
At Coretek, we transform how organizations empower their workforce through secure, scalable, and modern digital workspaces. As a Coretek EUC Support Engineer, you will be a key member of our team, providing expert support for our enterprise managed services clients. In this role, you'll ensure seamless, secure, and high-performance virtual desktop experiences while occasionally contributing to project delivery initiatives. Your work will leverage leading technologies such as Microsoft Azure Virtual Desktop (AVD), Nerdio, and Citrix to help clients maximize the value of their end-user computing environments. You will help Coretek clients succeed by combining deep technical expertise with a co...
Posted 4 weeks ago
0 years
0 Lacs
hyderabad, telangana, india
Remote
Job Description : Remote Desktop Support Team member is required to perform a support role for desktop related issue,, equipment configuration, back up maintenance, software installing/de-installing. Provide answers to the clients by identifying problems; researching answers; guiding client through corrective steps. Daily Activities: Dealing with International clients and have proficient international client support Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users Route problems to internal I.M. support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolut...
Posted 4 weeks ago
0 years
0 Lacs
noida, uttar pradesh, india
On-site
INTERNATIONAL VOICE / NON VOICE is must Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through...
Posted 4 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As an ideal candidate for the role of International Voice / Non Voice Support, you will be responsible for providing excellent communication and support in International Voice Support. Your hands-on experience in troubleshooting mobility-related applications, desktop/system issues, Outlook, VPN, Citrix, VDI issues, MS Office/O365, and Telecom will be crucial for this role. Key Responsibilities: - Maintain high efficiency in handling escalated calls from L1 team - Resolve tickets within agreed SLA of ticket volume and time - Adhere to quality standards including voice and accent, tech monitoring, regulatory requirements, and company policies - Ensure positive customer experience and CSAT thro...
Posted 4 weeks ago
0 years
0 Lacs
noida, uttar pradesh, india
On-site
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Tech Lead, Network Operations What does a great “Network Operations” do in Fiserv? As a Network Professional, you will be a part of the Fiserv’s Network Operation Center (NOC...
Posted 4 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cus...
Posted 4 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
About The Role Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve cus...
Posted 4 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
coimbatore
Hybrid
Job Title: Citrix admin Location: Coimbatore Experience Required: Minimum 3 Years to 6 years : : Citrix Virtual App and Xen Desktop, Citrix Cloud and its components. FS Logix, Citrix WEM, App-V : Hyper-V, NetScaler, Control-up, W365, Dev Box, AWS Workspace Minimum 2+ years of experience in Citrix Administration (L2) Hands-on experience with PowerShell scripting. : 1. Citrix Virtual App and Desktop Administration. 2. Hands-on implementation & troubleshooting of Citrix Virtual App and Xen Desktop 7.x and above & Citrix Cloud. 3.Good knowledge and hands-on experience with Citrix NetScaler, Azure, and Identity (AD/AAD). 4.Collaborate with customer engineering teams and onboard users, troubleshoo...
Posted 4 weeks ago
7.0 - 10.0 years
5 - 7 Lacs
thane
Work from Office
Role & responsibilities Cisco HyperFlex Infrastructure Management Design, deploy, and manage Cisco HyperFlex hyperconverged infrastructure clusters supporting hospital operations Perform HyperFlex cluster administration including node management, storage policies, and resource allocation Configure and optimize HyperFlex Data Platform for healthcare workload requirements Implement HyperFlex disaster recovery and data protection strategies Monitor HyperFlex cluster health, performance metrics, and capacity utilization Manage HyperFlex fabric interconnect configurations and network integration Perform HyperFlex software upgrades, patches, and firmware updates Troubleshoot HyperFlex hardware and...
Posted 4 weeks ago
7.0 years
0 Lacs
hyderabad, telangana, india
On-site
Job Description Job Purpose The Senior Manager, Client Operations is responsible for establishing operational objectives, policies, and strategic direction for the Client Operations function serving ICE Mortgage Technology's customer base. This leadership role brings near-expert level domain expertise to manage complex, ambiguous problems while ensuring exceptional client satisfaction and operational excellence. The Senior Manager mentors and develops team members, delegates assignments effectively, and drives continuous improvement across the organization. Responsibilities Establish operational objectives, policies, and strategic priorities for the Client Operations functional area Manage a...
Posted 4 weeks ago
4.0 - 7.0 years
15 - 17 Lacs
chennai
Work from Office
Key Responsibilities: Conduct performance testing using JMeter and OpenText LoadRunner for various applications Develop and maintain Vugen scripts for different protocols such as HTTP/HTTPS, Web Services, SAP bundle, True Client, Oracle NCA, and Citrix Execute and manage performance tests including load, stress, endurance, volume, and capacity testing Perform production log analysis to model workloads and analyze system performance under real-world conditions Utilize profiling and diagnostics tools such as Dynatrace, Splunk, New Relic, and AppDynamics to monitor and troubleshoot system performance Collaborate with cross-functional teams to identify performance bottlenecks, provide solutions,...
Posted 4 weeks ago
7.0 - 10.0 years
5 - 7 Lacs
thane
Work from Office
Role & responsibilities Key Responsibilities Network Infrastructure Management Design, configure, and maintain comprehensive Cisco switching and routing infrastructure Provide expert-level Layer 2 support including VLAN management, STP optimization, and EtherChannel configurations Implement and manage Cisco Software-Defined Networking (SDN) solutions and ACI fabric Configure and maintain Cisco switching platforms including Catalyst and Nexus series switches Support Cisco routing technologies including OSPF, EIGRP, and BGP implementations Cisco Security Solutions Configure and maintain Cisco Firewall solutions (ASA and FTD) for network security and segmentation Implement and manage Cisco Umbr...
Posted 4 weeks ago
15.0 years
4 - 7 Lacs
gurgaon
On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica). Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM. Good understanding of publisher contracts, license metrics a...
Posted 4 weeks ago
8.0 - 10.0 years
7 - 9 Lacs
gurgaon
Remote
Job Description Build, implement, and manage products/solutions for Rackspace Hosted and Remotely Managed Citrix environments. Manage L3 escalations for all Citrix related products. Provide recommendations for architecture design and strategic initiatives that require application virtualization and/or virtual desktop infrastructure (VDI) Responsible for identifying and solving technical issues related to the Citrix solution, which, in addition to Citrix Virtual Apps and Desktops can include OS level troubleshooting, webserver, database server, applications server, DNS, or other software issues. Troubleshooting and Root Cause Analysis of production support related issues. Highly proficient wi...
Posted 4 weeks ago
0 years
4 - 5 Lacs
coimbatore
Remote
The Opportunity: Reporting to the Sr. Manager of IT Services, the IT Engineer Associate is responsible for supporting multiple applications across the organization, which include Windows, AD, Citrix, Office 365 and additional applications like PagerDuty, Redwood CPP that you will be trained. As a member of our well-respected IT team, you will enjoy a wide variety of self-directed work within a supportive team environment. A positive attitude with the desire to focus on and please the customer, including the ability to quickly understand the customer’s point of view, will be key success factors in your role. MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance) Monitor event ale...
Posted 4 weeks ago
3.0 - 5.0 years
0 Lacs
ahmedabad, gujarat, india
Remote
Job description: Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers...
Posted 4 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
coimbatore, bengaluru
Hybrid
JOB DESCRIPTION : Citrix Virtual App and Xen Desktop, Citrix Cloud and its components. FS Logix, Citrix WEM, App-V : Hyper-V, NetScaler, Control-up, W365, Dev Box, AWS Workspace Minimum 2+ years of experience in Citrix Administration (L2) Hands-on experience with PowerShell scripting. Location: Coimbatore & Bangalore : 1. Citrix Virtual App and Desktop Administration. 2. Hands-on implementation & troubleshooting of Citrix Virtual App and Xen Desktop 7.x and above & Citrix Cloud. 3.Good knowledge and hands-on experience with Citrix NetScaler, Azure, and Identity (AD/AAD). 4.Collaborate with customer engineering teams and onboard users, troubleshooting VDI issues. 5. Hypervisor & AWS Administr...
Posted 4 weeks ago
8.0 years
0 Lacs
pune, maharashtra, india
On-site
Position - Network Security L3 Mandatory Skills – Cisco ACI, Routing Protocols & at least 2 security firewalls real time experience in recent. Education – B.E/B.Tech Only, Regular Shifts – Rotational, 6 days week office Sharing detailed JD below FYR:- Job Description: We are looking for an experienced L3 Network Engineer to lead our network operations. The successful candidate will have extensive experience with Cisco AAA servers, Cisco Next Gen Firewalls, Palo Alto Firewalls, Citrix Load Balancers, and Cisco ACI & SDN. This role involves designing, implementing, and optimizing network solutions, as well as providing advanced support and guidance to the network team. Key Responsibilities: In...
Posted 4 weeks ago
3.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
Remote
Job Description Job Title: System Engineer - L3 Req Id: 101994 City: Ahmedabad State/Province: Gujarat Posting Start Date: 10/8/25 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive ...
Posted 4 weeks ago
3.0 years
0 Lacs
gurugram, haryana, india
On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica). Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM. Good understanding of publisher contracts, license metrics a...
Posted 4 weeks ago
5.0 - 8.0 years
13 - 18 Lacs
bengaluru
Work from Office
Wintel L3 1. Managing and implementation of windows server 200x 2012, 2016, VMware 4.X,5.X, 6.X, AWS & Azure, Citrix 4.5, 5.0, 6.6, 7.6, 7.15, XA. 2. Good technical troubleshooting, interpersonal skills. 3. Provide Tier 2 support for Windows server related issues as required. 4. Candidate shall be open to work in stretched shifts, 24X7 shift, odd working hours and weekends as per the work requirements. 5. Candidate should be able to work independently and complete the task. 6. Expertise on Windows heterogeneous platform environments, including MS Clustering, NLB, Terminal Services, Deep technical skills on Microsoft Core components are mandatory (DNS, DHCP, WINS) . 7. Proactive monitoring an...
Posted 4 weeks ago
8.0 - 13.0 years
5 - 9 Lacs
gurugram
Work from Office
AHEAD is seeking a highly experienced Virtualization Engineer with L3-level expertise in Citrix, NetScaler, and Horizon to join our Managed Services team. We are looking for professionals who are self-driven, customer-focused, technically sound, and capable of handling complex environments with minimal oversight. Roles and Responsibilities Provide Level 3 technical support for complex Citrix and NetScaler environments. Administer, maintain, and troubleshoot Citrix infrastructure including Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, and Citrix NetScaler ADC (MPX/VPX) . Perform advanced diagnostics and tuning of NetScaler Gateway, load balancing, and content switching features. Mana...
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
coimbatore
Work from Office
Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
coimbatore
Work from Office
Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...
Posted 1 month ago
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