Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Network Analytics Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : Proactive Hirring Summary: As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components, and testing efforts. You will play a crucial role in ensuring the smooth functioning of the infrastructure. Your typical day will involve collaborating with cross-functional teams, analyzing requirements, designing and implementing solutions, and conducting testing to ensure optimal performance and reliability. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Assist in defining requirements for data center technology components. - Design and build data center technology components. - Conduct testing efforts to ensure optimal performance and reliability. - Collaborate with cross-functional teams to analyze requirements and design solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. - Good To Have Skills: Experience with Network Analytics. - Strong understanding of data center technology components. - Experience in designing and building data center infrastructure. - Knowledge of testing methodologies and tools for infrastructure components. - Ability to collaborate with cross-functional teams and analyze requirements. - Excellent problem-solving and decision-making skills. - Strong communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Citrix Virtual Apps and Desktop Administration. - This position is based in Jaipur. - Proactive Hirring is required. Proactive Hirring Show more Show less

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.. Your Role And Responsibilities Network Services Specialist are the gatekeepers to the many systems that run our company and our clients. As a Senior Network Services Specialist with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource data. You will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role Responsibilities: Technical Skills: Candidate should have strong knowledge and hands-on experience on below products and technologies. Routing – Products – Cisco Routers, Models – ISR 44xx Series, ASR xx Series, Catalyst xx Series. Technologies - WAN Technology, BGP configuration, Path Selection, FHRP.. Switching – Products – Cisco, HP, Arista, Dell Models – Nexus 9K, 5K, Catalyst C9200, C3850X, Wireless – Product – Cisco - Model – Controller – 9800, 5508, AP- 1800,2800,1700, 91XX Cisco ISE – Product – Cisco Load Balancer – Product – F5 and Citrix. SD WAN – Product – Cisco, FortiGate, Network Monitoring & Ticketing Tool – Product – Solar-wind, Ops Manager, BMC Remedy. BMC Helix Additional certifications on F5 LB. (BIG-IP LTM (301)/ BIG-IP DNS (302)) Additional certifications on F5 LB. (BIG-IP LTM (301)/ BIG-IP DNS (302)) Preferred Education Associate's Degree/College Diploma Required Technical And Professional Expertise L2 Network Engineer with 5 - 7 yrs. Good To Have excellent hands ON on the products mentioned above. . Should have supported Network deployments. Should have Min 3 years of experience in CORE Network operational Technical support. Analyses, troubleshoots, tracks, and repairs complex enterprise data communication network problems. Oversees the process used to document network engineering. Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, training, and resources. Collaborate with all teams to ensure alignment between all deployment-related activities. Liaising with the customer technical representatives. Provide recommendations to client on deployment of new features. Ability to create HLD/LLD, SOPs Implement the changes as applicable, test the changes and handover to customer. Troubleshoot issues with Network Deployment. Troubleshooting critical incidents and problem tickets. Identify potential failures and recommend solution. CCNP ENCORE Excellent knowledge and troubleshooting skills on SD WAN, LAN segmentation, Cisco Switches, Cisco Wireless Access Points, Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, Checkpoint, Cisco, Riverbed Bandwidth Optimizers, F5 Load Balancers, and Citrix Load balancers. Maintain design of LAN/WAN including protocols and routing. Identify potential failures and recommend solution. Update knowledge base with known errors. Excellent Written and Verbal Communication. Flexible to work in 24x7 Shifts Preferred Technical And Professional Experience NA Show more Show less

HCl Is Hiring Service Desk Analyst for Noida Location (31st May drive Online) Required Skill: Technical Support, Troubleshoot, Voice Process, International Voice Process, Good Communion Skill About the job Experience range - 1-3 yrs. Location - Noida Notice Period - Only 0 to 30 days Job Description: Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rate and minimum average handling time (AHT), rejected resolutions or Reopen Cases To update worklogs and follow shift for escalation process and process compliance Handling all the queues efficiently and work towards case closure. If you are interested please share your resume krishna_raja@hcltech.com Show more Show less

Job Title: 3rd Line Network Engineer Location: Ahmedabad, Gujrat, India Job Description To manage and own support tickets about existing customer services To design and implement changes as per the client’s requirements. To work closely with the 2nd Line Service Desk team and the Solution Delivery team to support customers and configuration tasks. Responsibilities Regular communication verbal and written, with existing customers Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk To take ownership and effectively manage support tickets for incidents, change, and service requests To plan and complete projects as assigned to you by the Head of 3rd Line Network Support. Documented customer solutions – CMDB, Visio documentation, technical summary write-up DR/Failover Testing To provide support and mentoring to 2nd Line engineers Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects On-call rota out of hours for high-priority incidents Required Experience Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level In-depth knowledge of configuring and troubleshooting network security devices/protocols Ability to troubleshoot and isolate faults to identify root causes and bring to resolution Advanced knowledge of layer 2 and 3 protocols Experience using at least one of the following firewalls: Palo Alto, FortiGate, and Cisco ASA. This should include experience of configuring and troubleshooting access lists, NAT, IPSec and SSL VPNs. Strong knowledge of OSPF and BGP in an ISP environment Proficient in packet capture and interpretation Familiarity with Cloud products such as Azure / Amazon AWS Experience working within a Managed Service Provider Environment. Minimum Basic experience with network automation/programing such as Ansible/Python Required Technical Skill Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless; Cisco, Meraki, Aruba Security; Palo Alto, Prisma, Fortinet, Cisco ASA SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage Cisco NAC ISE, SD-A/DNAC, DOT1x Cisco Nexus 7xxx, 5xxx, 2xxx series. Show more Show less

Description Job Title: L2 Service Desk Company Overview When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview To provide technical support & assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels. What you’ll do as the (L2 Service Desk) The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Serve as the first point of contact for customers seeking technical assistance through various channels like phone, chat & email. Experience in Core IT Support, Addressing Clients Worldwide Experience troubleshooting and configuring desktop hardware and associated peripherals. Experience In Multi-Factor Authentication & RSA SecurID Experience In Virtual Desktop Instances (Oracle / Citrix) Ability to work in a team environment and communicate effectively through chat systems (e.g. Microsoft teams, Skype) Experience in ServiceDesk Ticketing Tool – ServiceNow. Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting. Experience working in a fast-paced environment. Strong customer service experience. Excellent communication skills. Ability to perform tasks within SLA’s. Receives and handles break-fix issues of VIP Users, following agreed procedures. Systematically interprets user problems and identifies solutions and possible side effects. Uses experience to address user problems and interrogates knowledgebase for potential solutions. Escalates complex or unresolved incidents. Records and tracks escalated issues from outset to conclusion. Maintains records, informs users about the process, and advises relevant stakeholders of actions taken, in case of escalated or priority tickets. Acts as the routine contact point, receiving and handling requests for support. Provides first line investigation and diagnosis and promptly allocates unresolved issues as appropriate. Assists with the development or correction of KB’s & Tech / Support documents. Qualifications What you will bring to the team: Graduate in any discipline Certification – ITILv4 preferred. Experience Exposure – Medium to large scale projects Experience – 4-5 years in IT Support To provide technical support & assistance to VIP / priority users remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest. As an SME, support the L1 agents to resolve issues faster. Foster & guide Level 1 agents and provide necessary training as and when necessary. Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life. At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Show more Show less

Who We Are Jolera is a multinational hybrid aggregate service provider (HASP) focused on delivering IT solutions as-a-service for its customers and channel partners. We are Canadian based with over 20 years of experience in the industry. Our team of experts is dedicated to finding the best solutions for your business and helping you achieve your goals. We are passionate about technology and committed to providing our customers with the best possible service. Who You Are We are seeking a Cloud Backup Engineer who will be instrumental in designing, implementing, and supporting our cloud-centric backup infrastructure. You will leverage your expertise in modern data protection solutions, including Commvault, Veeam Backup & Replication (including VeeamOne, Orchestrator, VSPC, Cloud Connect), Microsoft 365 backup strategies, Azure Backup, and other public cloud backup technologies, alongside your understanding of traditional backup solutions like Barracuda Backup and Datto. You will lead end-to-end deployment and support in cloud and hybrid environments, tackling complex data protection challenges and ensuring the reliability, performance, and security of our backup systems. You thrive on accountability, taking ownership of deployment engineering for new business pursuits and collaborating closely with various teams to translate project requirements into detailed, actionable cloud-native solutions. With end-to-end responsibility for designing and building backup and recovery capabilities in the cloud, you’ll define deployment strategies and ensure seamless, secure, and efficient implementation. Flexibility to work evenings and weekends is key, as is your commitment to excellence in delivering robust, secure, and efficient data protection solutions in the cloud. What You'll Do As a Cloud Backup Engineer , you will be responsible for: Veeam Data Cloud / Veeam Backup and Recovery Management: Deploying, configuring, and managing Veeam Backup & Replication and Veeam Data Cloud for M365. Implementing Microsoft 365 backups for Exchange Online, Teams, OneDrive, SharePoint, and Entra ID, utilizing both Veeam Data Cloud and the native Azure Backup capabilities. Creating and maintaining backup jobs, replication jobs, and disaster recovery plans. Monitoring backup jobs, alerts, and health of systems. Troubleshooting and resolving backup and recovery issues. Optimizing backup and recovery processes to improve performance and reduce storage consumption. Day-to-day operational activities such as restoration testing, break/fix, general upkeep of platforms. Deploying, configuring, and managing Commvault is a plus. Storage Management: Working with storage administrators to ensure sufficient storage capacity for backups. Understanding storage technologies such as SAN and NAS. Troubleshooting storage-related issues affecting backups. Security and Compliance: Implementing and maintaining security best practices for the backup platform environments. Ensuring compliance with relevant data protection regulations. Documentation: Creating and maintaining comprehensive documentation for backup configurations, procedures, and troubleshooting steps. Qualifications Backup & Recovery Expertise: Strong understanding of Veeam Backup & Replication with advanced features (SureBackup, SureReplica, Instant Recovery) including Veeam Data Cloud for M365. Experience with database backups/restoration (SQL preferred). Commvault backup implementation and administration is a plus. Infrastructure Knowledge: Knowledge of storage technologies (SAN, NAS) and experience working with Windows Server operating systems (including 2019 & 2022). Familiarity with VMware, Citrix, Windows, Azure, AWS, Active Directory, GPO, DHCP, DNS, DFS, ADFS Administration is a plus. Linux Administration: Demonstrated ability to manage and troubleshoot Linux-based systems, including command-line operations, user management, and system configuration is a plus. Problem-Solving & Technical Skills: Strong troubleshooting and problem-solving skills. Ability to diagnose and resolve complex configuration issues within multi-vendor, multi-site infrastructures. Communication & Professional Skills: Excellent written and verbal communication skills. Demonstrated honesty, integrity, a desire to help clients succeed, and the ability to thrive in a fast-paced, team-oriented enterprise environment. Experience working for an MSP, VAR, or solution provider supporting multiple customer accounts is preferred. Competencies: The ideal candidate will possess a strong understanding of backup principles (including RTO/RPO) and best practices, along with competency in: Backup & Recovery: Veeam Data Cloud, Commvault, Veeam Backup and Replication, Business Continuity, and Disaster Recovery solutions, Azure Backup. Virtualization: VMware, Hyper-V, and Citrix. Storage: Dell EMC (VMAX, VNX, Unity, hybrid and all-flash arrays), FC, iSCSI, CIFS, and NFS. Microsoft Technologies: Azure, Exchange, and Office 365. Linux Administration. What We Offer Hybrid/Remote work Competitive compensation & benefits package Company events, recognitions, and celebrations Career development and growth opportunities At Jolera, we are committed to creating a diverse, equal and inclusive. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law. Show more Show less

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Design, Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers Monitoring and troubleshooting server performance. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs Patch management, installations of security patches, functional patches, and version upgrades to server and vSphere / ESXi environment Perform regular patching and updates to ensure server security and stability Automate system administration tasks using PowerShell and other scripting tools Handle server hardware installation, upgrades, and maintenance. Implement and enforce system security, patch management, and compliance standards Provide timely support for escalated technical issues and participate in on-call rotations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 5+ years of relevant experience with the following: Solid experience in Windows/Linux Servers Administration Experience in virtualization technologies such as VMware, Nutanix, and Citrix Solid experience in Windows Servers patching and troubleshooting Experience in server hardware maintenance and troubleshooting Knowledge of networking concepts, system security practices, and ITIL frameworks Proven track record in system migrations and upgrades Proven excellent problem-solving, communication, and teamwork skills Work experience in high availability and clustered environment configuration Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues Hands on experience on performance tuning of VMware ESXi hosts Experience in configuration of VMWare HA and DRS features is required Experience on P2V and V2V migrations Basic knowledge of Citrix environment Working knowledge of CentOS / RHEL OS platforms At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Design, Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers Monitoring and troubleshooting server performance. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved Patch management, installations of security patches, functional patches, and version upgrades to server and vSphere / ESXi environment Oversee Citrix environments, including setup, configuration, and maintenance of Citrix servers and applications Automate system administration tasks using PowerShell and other scripting tools Plan and execute system migrations, ensuring minimal downtime and robust data integrity Maintain and troubleshoot hyper-converged infrastructure (HCI) to support business operations Handle server hardware installation, upgrades, and maintenance Collaborate with cross-functional teams to design and implement IT solutions that meet organizational needs Implement and enforce system security, patch management, and compliance standards Provide timely support for escalated technical issues and participate in on-call rotations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 7+ years of relevant experience with the following: Solid experience in Windows/Linux Servers Administration Experience in server hardware maintenance and troubleshooting Knowledge of networking concepts, system security practices, and ITIL frameworks Familiarity with hyper-converged infrastructure management Proficiency in virtualization technologies such as VMware, Nutanix, and Citrix Proven track record in system migrations and upgrades Proven excellent problem-solving, communication, and teamwork skills Hands-on experience in performance tuning of ESXi host. Implement Hardening on ESXi host. Experience in P2V, vMotion, and VMware virtual center Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues Experience on Server builds and decommission, Commission / Decommission of Domain Controllers. VMware Distributed Resources Scheduler (DRS) cluster, Resource Management, Resource Monitoring Experience in server certificate administration, SSL/TLS protocols and algorithms, HTTP/HTTPS, etc. Experience in enterprise load balancing administration using F5, Citrix ADS (aka Netscaler), etc. Experience in server antivirus administration and troubleshooting using Cylance, Microsoft Defender/Sentinel, CrowdStrike, etc. Experience in Commission / Decommission of ESXi Host hosted on various hardware like Dell, HP, Cisco UCS Blade Centers Experience on configuration of HA and DRS features in a cluster and troubleshooting Experience in configuring VMware vSphere iSCSI & Fiber Channel storage and troubleshooting Experience on P2V and V2V migrations Work experience in high availability and clustered environment configuration Solid experience in Windows Servers patching and troubleshooting Working knowledge of CentOS / RHEL OS platforms Technical knowledge in vCenter and ESXi, Aria Operations 8.X, vSAN, VMware Aria Operations for logs 8.x, VMware vSphere 7.x Proficient in controlling administrator rights on VM Infrastructure, Use of VMware Converter Enterprise, and overview Shift Rotational shift and rotational offs (rotational offs will be very minimal as per business requirement)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers Monitoring and troubleshooting server performance Troubleshooting system and server errors. Reviewing system error logs and user-reported errors Automate system administration tasks using PowerShell and other scripting tools. Handle server hardware installation, upgrades, and maintenance Collaborate with cross-functional teams to design and implement IT solutions that meet organizational needs Implement and enforce system security, patch management, and compliance standards Provide timely support for escalated technical issues and participate in on-call rotations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 3+ years of relevant experience with the following: Experience in Windows/Linux Servers Administration Experience in virtualization technologies such as VMware, Nutanix, and Citrix Experience in Windows/Linux Servers Patching Knowledge of networking concepts, system security practices, and ITIL frameworks Proven excellent problem-solving, communication, and teamwork skills Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues Solid experience in Windows Servers patching and troubleshooting Experience on Server builds and decommission, Commission Working knowledge of CentOS / RHEL OS platforms At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

We are seeking an experienced Cloud and Network Security Engineer to lead the design, implementation, and maintenance of our network security infrastructure. The ideal candidate will have a strong background in network security, including hands-on experience with firewalls, DMZs, intrusion prevention systems, and other key security technologies. You will play a vital role in ensuring the security and integrity of our network across traditional IT, cloud, and hybrid environments. Network Security ManagementMaintain and optimize network security management solutions, including automation, configuration, and monitoring to ensure robust protection against threats. Infrastructure DesignDesign and implement secure network infrastructures, including DMZs, firewalls, proxy, WAF, IPS, DDoS and security zones, to stabilize and enhance network performance. Security OperationsManage and monitor firewalls, IPS, content filtering, antispam, and antivirus solutions across various environments, ensuring comprehensive security coverage. Cloud and Hybrid EnvironmentsOversee firewall management and security operations in traditional IT, cloud, and hybrid environments, ensuring seamless integration and protection across platforms. Manage day to day firewall operations, implementing firewall rule requests, configuration changes. Assist in troubleshooting and problem solving a wide variety of client IT security related issues (Cisco FTD/Palo Alto/Checkpoint/Fortinet/Azure firewalls, IDS/IPS, VPN, proxy, Bluecoat/Forcepoint/Zscalar Web filtering). Mentor Tier 1 staff on event handling & response Continually improve upon skills and ability to learn new technologies Incorporate and follow all change management processes and procedures as outlined by the customer. Participate in security and vulnerability risk assessments of the enterprise firewall environment. Contribute to L2/L3 SOPs/Runbook/KEDB in keeping process & documentation up to date. Contribute to request/incident/change management improvement process Ready to learn new technologies through internal trainings Ready to work 24*7 Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Hands-on Experience on minimum 3 Cloud and Infra Security Tools (Firewall / WAF / Proxy / IPS / IDS / DDOS) Experience on firewall rules and data flow traffic in firewalls. Experience on clustering and high availability. Should have good technical expertise in managing minimum 4 vendor device (PaloAlto FW, Fortinet FW, Cisco FW, Checkpoint FW, Juniper FW, Sonicwall FW, Bluecoat Proxy, McAfee Proxy, Forcepoint Proxy, F5 WAF, Forti WAF, Citrix Netscalar WAF) Should have good technical knowledge and hands on in cloud security solutions (AWS, Azure) like Microsoft cloud native security, PaloAlto, Zscalar Experience in configuration and implementation of VPN across various vendor perimeter devices. Experience in routing technologies. Skilled in analyzing and monitoring network security solutions. Should possess core understanding of web filtering gateways like BlueCoat, Zscaler or PaloAlto. Install firmware and patch updates Install policy for allowing/restricting access to web URL's Setting up rules for category wise access requests Managing whitelist and blacklist files Monitoring web access for users/source Configuring and managing reverse proxy Extracting and analyzing web access reports Preferred technical and professional experience Linux Basic knowledge, Advanced preferable. Basic Scripting knowledge in Python or shell scripting SASE, CASB Certificate Management

7+ years of experience focused on Network Support, configuration, and implementation. 7+ years of experience in core switching, routing, MPLS, and Firewalls Networking and security architecture and engineering support experience across local, regional, and global domains, Ability to effectively execute multiple IT projects and deadlines with limited supervision. Mandatory Experience in WAF F5 LTM (Local Traffic Manager) Skills 1. Core Concepts Understanding load balancing methods (L2) Knowledge of TCP, HTTP, SSL/TLS, and other network protocols. (L3) Virtual servers, pools, nodes, and monitors. (L2) 2. Configuration and Management Setting up and managing traffic policies. (L2) Configuring health monitors to check the status of backend servers. (L2) Implementing SSL offloading and re-encryption. (L3) Troubleshooting and debugging traffic issues using tools like tcpdump. (L3) 3. Advanced Features Mastery of iRules and iRule LX for traffic manipulation. (L3) Understanding SNAT, NAT, and VLAN configurations. (L2) High Availability (HA) setup and failover management. (L2) Caching, compression, and connection pooling. (L3) F5 ASM/WAF Skills it is must for L3 role. 1. Core Concepts Web application firewall principles and functioning. (L3) OWASP Top 10 vulnerabilities and mitigation strategies. (L3) 2. Security Policy Management Configuring and tuning ASM security policies. (L3) Whitelisting/blacklisting traffic patterns. (L2) Applying learning mode to optimize security settings. (L2) 3. Threat Mitigation Protecting against attacks like SQL injection, XSS, and CSRF. (L3) Enabling DDoS protection and Bot Defense. (L2) Implementing IP reputation and geolocation-based blocking. (L2) 4. Advanced Features Using ASM logs for monitoring and analytics. (L2 & L3) 5. Performance and Scalability Balancing security enforcement with application performance. (L2 & L3) Troubleshooting resource utilization issues caused by security features. (L3) Implementing ASM in high-traffic environments with minimal latency. (L3) Certification F5-301 Certification L3 ADC- F5-201- Before joining should complete the F5-201 certification L3 ADC- F5-501- after joining should complete (to complete within 2 months)

We are looking for a skilled Senior Associate to join our Managed IT Services team in Bengaluru. The ideal candidate will have 5-8 years of experience and a strong background in Windows, VMware, and Citrix technologies. Roles and Responsibility Provide technical support and troubleshoot complex issues related to Windows, VMware, and Citrix. Design and implement Citrix applications and desktops from client to server, including Netscaler and Access Gateway. Manage and maintain large-scale enterprise environments with multiple locations. Collaborate with cross-functional teams to deliver high-quality services to clients. Develop and implement best practices for IT service management, focusing on continuous improvement and process optimization. Analyze and resolve complex technical problems using advanced problem-solving skills. Job Requirements Strong knowledge of Windows Active Directory, Group Policy, DNS, DHCP, NTFS, and other common Windows server functions. Experience with Office 365 user, mailbox, and policy administration. Proven experience with VMWare VCenter, ESXi, Data Center Cluster Management, and Microsoft Hyper-V. Familiarity with application delivery platforms such as Citrix and Remote Desktop Services. Excellent written and verbal communication, problem-solving, and analytical skills. Ability to work independently and as part of a team, demonstrating strong judgment, issue management, and problem analysis techniques. A degree or certification in an IT-related field is required; relevant IT-related experience is also acceptable.

Willkommen bei der akf Gruppe Die akf-Gruppe, Tochter des internationalen Vorwerk Konzerns, gehört zu den großen Leasing- und Finanzierungsgesellschaften Deutschlands. Seit mehr als fünf Jahrzehnten sind wir Partner des Mittelstandes. Wir kennen die Bedürfnisse unserer Kunden aus Industrie und Handel und verstehen die Besonderheiten ihrer Branchen. Durch regionale Nähe sind wir nah am Kunden und können schnell und flexibel handeln. Kurz: Wir sind kompetenter Partner für individuelle Einkaufs-, Absatz- und Direktfinanzierung von mobilen Wirtschaftsgütern. Auch in Zukunft wollen wir erfolgreich am Markt agieren – und brauchen hierzu Menschen, die zu uns passen und gemeinsam mit uns wachsen wollen. Für unsere Zentrale in Wuppertal suchen wir zum nächstmöglichen Zeitpunkt einen IT-Infrastructure SpecialIst (m/w/d) in unbefristeter Vollzeitanstellung. Ihre Aufgaben Konzeption und Optimierung einer überwiegend virtualisierten IT-Infrastruktur unter Berücksichtigung zukünftiger und bestehender Geschäftsprozesse Integration neuer Anwendungen und IT-Systeme in bestehende Infrastrukturen. Bereitstellung von 2nd-Level-Support bei Netzwerk-, Server-, Applikationsproblemen. Verwaltung von Virtualisierungsumgebungen (VMware, Hyper-V) mit Fokus auf Hochverfügbarkeit, Datenreplikation und Failover-Mechanismen. Konfiguration und Wartung bestehender und Einführung neuer Serversysteme - Hyper-V HCI Cluster, Windows u. Linux Server, Cloud Technologien (MS Azure), Netzwerkkomponenten Administration von SAN-Infrastrukturen (z.B. 3PAR-Storage und Fujitsu) sowie Netzwerktechnologien (LAN/WAN, VPN-Tunnel, FibreChannel). Verwaltung und Optimierung von Unternehmensanwendungen wie MS Exchange, MS SQL, Microsoft 365 sowie Citrix-Produkten. Überwachung und Optimierung der Systemlandschaft und Applikationen hinsichtlich Performance und Sicherheit Planung, Koordination und Durchführung von IT-Infrastruktur-Rollouts, einschließlich Hardware-, Software- und Netzwerkinstallationen. Entwicklung von Deployment-Plänen in Abstimmung mit den Business-Anforderungen sowie Sicherstellung eines störungsfreien Übergangs in den Live-Betrieb. Lizenzmanagement sowie Kontrolle von Benutzerrechten und Zugriffsregeln über Azure Active Directory (Azure AD). Ihr Profil Abgeschlossenes Studium im Bereich Informatik, Wirtschaftsinformatik oder eine vergleichbare Ausbildung im IT-Bereich. Fundierte Kenntnisse in Virtualisierungstechnologien (VMware/Hyper-V), Netzwerkadministration (z. B. Aruba-Produkte) sowie Cloud-Technologien (Azure AD) Fundierte Erfahrungen als IT-Administrator/in für Microsoft-Systeme wie Windows 11/10, M365, Active Directory, Entra ID, Teams, MS Exchange Zertifizierungen im Microsoft Umfeld, ITIL sowie Erfahrungen in der Finanzbranche sind von Vorteil Erfahrungen in der Zusammenarbeit mit externen Dienstleistern und deren Koordination Ausgeprägte Problemlösungsfähigkeiten und analytisches Denken. Eigenverantwortliche und strukturierte Arbeitsweise sowie Teamfähigkeit und Freude an agilem Arbeiten Gute Kommunikationsfähigkeit gegenüber internen und externen Stakeholdern Sehr gute Deutsch- und gute Englischkenntnisse in Wort und Schrift Unser Angebot Attraktive Vergütung zzgl. Urlaubsgeld, die sich am Bankentarif orientiert Flexibler Arbeitsrahmen durch Gleitzeit und 30 Urlaubstage Mobiles Arbeiten mit definierten Remote Work Optionen Attraktive betriebliche Altersvorsorge sowie die Option auf ein Zeitwertkonto Benefits eines Familienunternehmens, u. a. Mitarbeiterrabatte, Zuschuss zu Kinderbetreuungskosten sowie Fortbildungsförderung Umfangreiche Gesundheitsleistungen wie betriebliche Krankenzusatzversicherung, werkärztliche Beratung und Versorgung Dienstradleasing Angebot und vielseitige Fitnessangebote Vergünstigtes Jobticket und kostenfreie Parkplätze direkt am Arbeitsplatz. Show more Show less

About TwoSD (2SD Technologies Limited) TwoSD is the innovation engine of 2SD Technologies Limited , a global leader in product engineering, platform development, and advanced IT solutions. Backed by two decades of leadership in technology, our team brings together strategy, design, and data to craft transformative solutions for global clients. Our culture is built around cultivating talent, curiosity, and collaboration. Whether you're a career technologist, a self-taught coder, or a domain expert with a passion for real-world impact, TwoSD is where your journey accelerates. Join us and thrive. At 2SD Technologies, we push past the expected—with insight, integrity, and a passion for making things better. Role Overview As an Operations Manager – Contractor , you will play a key role in configuring and optimizing monitoring solutions, analyzing application workflows, and supporting the transition of infrastructure into a shared services model. This role combines deep technical skills, a strong process mindset, and the ability to collaborate across diverse technical and business teams. Key Responsibilities Configure and optimize monitoring tools (e.g., New Relic, SolarWinds) to ensure telemetry coverage and proactive issue detection Analyze application workflows, identify component dependencies, and guide transition to shared services support Collaborate with support and engineering teams to ensure seamless infrastructure handover Create technical documentation including support runbooks, diagrams, and operating workflows Coordinate temporary hypercare support during transition phases to ensure system stability and fast resolution Evaluate existing and desired support models, identifying and mitigating risks and differences Contribute to infrastructure transformation projects involving upgrades, migrations, and automation Primary Duties Deep understanding of ITIL, ITSM, CMDB frameworks and best practices Write and maintain detailed technical documentation and support diagrams Deliver medium to large-scale infrastructure projects with minimal disruption Define system specs, compatibility requirements, and operational parameters Coordinate infrastructure deployments and ensure compliance with enterprise standards Lead or assist in initiatives such as automation, virtualization, and performance tuning Collaborate with enterprise architects on future-state infrastructure design and roadmaps Work across functions to align priorities, risks, and execution plans for infrastructure evolution Contribute to post-implementation monitoring, testing, and operational integration Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field 10+ years of experience in IT infrastructure design, support, or operations Proven expertise with UNIX/Linux, Windows Servers, clustering solutions Strong analytical and technical problem-solving skills Exceptional communication and documentation abilities Proficient in tools like New Relic, SolarWinds, VMware, and ServiceNow Familiar with cloud platforms (Azure, AWS, GCP), CRM/ERP systems, virtualization tools, and middleware Preferred Certifications Microsoft Certified IT Professional or equivalent TOGAF, CISSP, or cloud architecture certifications (e.g., Azure Solution Architect Expert) Network certifications such as CCNA Enterprise IT Governance certifications like CGEIT Key Technical Skills IT Infrastructure & Network Architecture Cloud Operations & Compliance (SOX, ISO, etc.) Infrastructure Monitoring & Automation Middleware and Server Configuration Virtualization (VMware, Hyper-V, vSphere) ITSM Tools (e.g., ServiceNow, CMDB) Technical Documentation and Runbooks Behavioral Competencies Decision Making and Problem Solving Cross-functional Collaboration Planning and Execution Creative Thinking and Innovation Conflict Resolution and Negotiation Strong Presentation and Communication Skills Tools Experience Monitoring: New Relic, SolarWinds Virtualization: VMware, Hyper-V Cloud Platforms: Azure, AWS, GCP ITSM & CMDB: ServiceNow Middleware: JBoss, WebSphere CRM & ERP: Salesforce, SAP, Sage Databases: Oracle, MS SQL, DB2 OS: Windows, Linux, Citrix Network Protocols: DNS, HTTP, LDAP, SMTP Why Join TwoSD? At TwoSD , innovation isn’t a department—it’s a mindset. Here, your voice matters, your expertise is valued, and your growth is supported by a collaborative culture that blends mentorship with autonomy. With access to cutting-edge tools, meaningful projects, and a global knowledge network, you’ll do work that counts—and evolve with every challenge. IT Operations Manager Location: Gurugram, India / Virtual Company: TwoSD (2SD Technologies Limited) Industry: Information Technology Employment Type: Full-time Date Posted: 24 May 2025 How to Apply Interested candidates can apply through this LinkedIn job post, or Email at hr@2sdtechnologies.com Show more Show less

Looking to onboard experienced UiPath Developers on a contract basis who can hit the ground running and contribute to automation projects across domains, especially in Banking Sector . Role : UiPath Developer Type : Contract Experience : 4+ Years Location : [On-site/Hybrid/Remote] Key Skills Required : · Strong hands-on experience with UiPath · Proficiency in Citrix automation · Exposure to Intelligent Document Processing (IDP) · Domain expertise in Finance/Accounting automation Roles & Responsibilities : · Design, develop, and deploy RPA solutions using UiPath · Analyze business processes and identify automation opportunities · Implement Citrix-based automations with accuracy and stability · Work on IDP solutions for structured and unstructured data extraction · Collaborate with business stakeholders to ensure effective delivery · Conduct testing, troubleshooting, and production support · Prepare documentation and user training when necessary Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field (B.Tech) UiPath Advanced Developer Certification Minimum 4 years of hands-on experience in RPA using UiPath Proven expertise in Citrix environment automation Working knowledge of Intelligent Document Processing (IDP) tools like UiPath Document Understanding, ABBYY, or similar Experience in Banking sector is a strong plus Show more Show less

Job Description The End User Service Support Engineer is responsible for providing quality support services to the various groups in a fast pace financial company. This requires the ability to handle various problems with expertise and exceptional judgment while working with end-users. You will be part of a wider global team, so should be self-motivated, able to work independently where required to achieve results. Principal Responsibilities Deliver high-quality support to end-users in a courteous professional manner Travel to other offices within Australia to help setup IT equipment On-boarding of regional teams, including home setups. Support desktop technology and applications. Respond to calls/tickets and manage issues until resolution even if escalated to another team Knowledge and troubleshooting skills in the Microsoft Windows OS, Linux OS (advantageous), Microsoft Office Suite including O365, Market Data applications, Mobile computing, printers to name a few. Strong analytical and problem-solving skills, ability to work independently and under pressure Flexible in approach, and comfortable dealing with ambiguity when necessary Qualifications/Skills That Would Be Advantageous Experience working at a financial enterprise level Experience in trade floor support including trading applications Must be familiar with PC hardware/software troubleshooting and deployment practices for desktops Citrix VDA infrastructure support including Dell Wyse Terminals Citrix Applications and Desktops support Effectively provide support to remote locations Comprehensive knowledge of Windows 10 and Microsoft Office 2021/365 Broad understanding of mobile tech including BES12, Intune, Android and IOS devices Cisco phone support Webex/Zoom support including Video calls, screen sharing Experience working with 3rd Party Vendors Excellent written and verbal communications skills Customer service focused Show more Show less

Job Description Job Purpose ICE Data Services India Private Limited., a subsidiary of Intercontinental Exchange presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. Engineer, Enterprise Endpoint Solutions is part of the team responsible for the global corporate endpoint computing environment. This position is specifically charged with the management and maintenance of the workstation environment for all ICE, Inc. and subsidiary companies. This position requires strong technical proficiency with a range of enterprise tools, as well as an eager attitude, professionalism, and solid communication skills. Responsibilities Must have Workstation OS - Familiarity with Windows OS. Application Packaging - Experience in terms of building the applications as part of MSI, MST using Flexera Admin Studio or PSADT (PowerShell Deployment Toolkit). Having exposure on packaging applications using tools such MS Intune and JAMF will be an added advantage for this role. Desktop Management Systems - Experience with building and managing desktop management infrastructure using tools such as MECM, MS Intune, Tainum Core Management, Autopilot, Azure. Image Management -Experience with Capturing the Image using MDT or PXE methodology and create task sequence and deploy them through SCCM, MECM. Patch Management - Software and OS patch management using SCCM, Cloud Management Gateway (CMG), Windows Evergreen, Windows Update for Business etc. Mobile Device Management: Need experience in terms of managing mobile devices Android, Windows, Apple using varies management tools such as Intune, AirWatch, JAMF etc. Scripting - Strong scripting skills in VBScript, batch and PowerShell required, with advanced knowledge of PowerShell for management and automation a big plus. Should be comfortable performing tasks from the command line. Good to have Workstation OS - Strong experience MAC OS with familiarity with UNIX shell scripting with SH, BASH, and ZSH, or Python MAC OS Tech - Familiarity with JAMF a plus. Experience with JAMF Composer or Visual Studio Code and Munkipkg Knowledge And Experience Candidate with more than 4-6 years of experience in terms of Desktop Management role using varies MACS OS technologies like JAMF, Unix, Python, BASH, ZSH & Microsoft Technologies such as MECM, MS Intune, Azure etc. College degree in Engineering, MIS, CIS, or related discipline preferred. Familiarity in creating test, migration, and delivery plans for delivering software and security patches globally. Familiarity with Service Now and Change/Incident Management practices. Experience in the Financial Services industry a plus. Experience in managing VDI environment (VMware Horizon, Citrix) will be plus. Show more Show less

Education: BE/BTech/MCA/MTech (Preferably CS/IT) Experience Level: 2-8 years Open to travel from Delhi to any Client location Technical Skills Required Mandatory: Product and Application Support a) Good experience in product and application support with sound knowledge of networking and IT Infrastructure b) How typically big enterprise support product installation and upgrades are managed and how the patch management is done Windows / Linux System Administration a) Expertise in Windows Administration (2012 / R2, 2016, 2019,2k22) or Linux System Administration (Red hat, Ubuntu, CentOS) b) Strong skill sets of Windows Services and Linux Daemons c) Knowledge in Mac operating systems d) Hands on experience in implementing Group Policies & Active Directory Server Roles, Knowledge in ADFS, SAML, Certification services e) Manage and Troubleshoot AD environment, AD components, AD Roles & Functions f) Good knowledge in different server roles (Webservers (IIS), DHCP servers, DNS, Remote Desktop services, FSMO, SCCM, SMTP) g) Product installation, Upgrades and Patch Management Networking a) Strong fundamentals in networking b) Hands on troubleshooting experiencing in Networking (Layer2 and Layer3) c) Experience with firewalls, Internet VPN’s, IPSec tunneling d) Remote implementation and troubleshooting e) Good knowledge about different VPN technologies f) Knowledge about TCP/IP, DNS, Proxy servers g) Basic understanding of IPTables, TLS, SSL, netstat, nslookup h) Knowledge about security software such as DLP, firewalls (End point security are add-on) Tools and Expertise a) Experience in debugging tools like Prefmon, Procmon, Process explorer, Resource monitor & Windows Sysinternal tools b) Hands on experience on Windows Sysinternal Tools, TCP Dump / Wireshark trace analysis c) Knowledge in TCPView & crash dump analysis knowledge d) Experience on Wireshark, Nmap, http analyzer, Debug view etc. (add on) e) Knowledge in VAPT analysis & Security (Desirable) f) Security - Knowledge in TLS, SSL, Encryptions, PKI Concepts, Basic understanding about Vulnerability assessments and penetration tests g) Knowledge of Power-shell scripting, Linux shell scripting and Python is add-on Virtualization and Cloud a) Expertise in Virtualization Technologies – VMWARE, Hyper-V or XenHypervisor b) Cloud technology - understanding of Azure, AWS & GCP (or Certified) Good to have: Knowledge in VDI (Citrix, Parallels, VMware Horizon), Nginx Support Management and Tools Knowledge: a) Knowledge of L1 and L2 Ticket tracking tools b) Should be able to provide reports for any escalations, Root cause Analysis (RCA) and Productivity reports Soft Skills Required Clarity of thought Sincere Proactive Self-motivated Logical bent of mind (Analytical) Team player Flexible/adaptable Good communication skills (both written and verbal) Role and Responsibilities: Providing customer delight Offering excellent technical support experience to customers Good listener to customers, provides on-time deliveries Attending tickets and emails (Proactively involved in escalations and making sure customer commitments are met) Make sure support deliveries are under defined TATs and SLAs Involve appropriate authorities when escalations are required Coordinate with Sr. System Administrators, SME (Subject Matter Expert) Cross-functional team discussions (QA – Quality Analysts, Security Analysts, Development team) - On-time internal escalations Adapt and implement new technologies related to Zero trust network & Virtualization verticals Implementation and Configuration of Products on Cloud Technologies and On-prem virtualization environment Provide solution documents, KB articles, Incident/Preliminary analysis Document & RCAs Reproduce customer issues and if required, analyze the root cause; check and verify any viable solutions available other than development, such as creating scripts, simple solutions, etc Documentations Ready to learn and groom Open to travel for business Founded in 2012, Accops is a leading provider of secure remote access and digital workspace solutions, enabling organizations to maintain control and governance while offering flexibility to work from any device. Accops offers a comprehensive Digital Workspace suite that includes Zero Trust-based Application Access Gateway, End-User Computing (EUC) Virtualization via VDI, robust Identity & Access Management (IAM) solutions such as Multi-Factor Authentication (MFA) and Single Sign-On (SSO), and thin client hardware and software solutions. Accops addresses modern remote work challenges by delivering secure, instant access to business applications. Its solutions protect against network threats and unauthorized access, critical in today’s work-from-anywhere environment. Unlike traditional, multi-product approaches, Accops' pre-integrated suite reduces complexity and deployment time, ensuring faster and more agile implementation. Headquartered in Pune, Accops has become a significant player in the End-User Computing (EUC) virtualization domain, offering a one-stop solution for organizations seeking to deploy secure remote work infrastructures. Its products, including the Nano OS for secure containerization on BYOD devices, and extensive MFA and SSO capabilities, ensure robust data protection and strong identity management. Part of Jio Platforms Ltd, Accops continues to innovate and enhance digital workspace solutions with a focus on security, user experience, and operational efficiency. 𝘈𝘤𝘤𝘰𝘱𝘴 𝘪𝘴 𝘢𝘯 𝘦𝘲𝘶𝘢𝘭 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘺 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘳 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨 𝘢 𝘤𝘶𝘭𝘵𝘶𝘳𝘦 𝘸𝘩𝘦𝘳𝘦 𝘢𝘭𝘭 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘢𝘳𝘦 𝘷𝘢𝘭𝘶𝘦𝘥, 𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘦𝘥 𝘢𝘯𝘥 𝘰𝘱𝘪𝘯𝘪𝘰𝘯𝘴 𝘤𝘰𝘶𝘯𝘵. 𝘞𝘦 𝘦𝘯𝘤𝘰𝘶𝘳𝘢𝘨𝘦 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘳𝘰𝘮 𝘢𝘭𝘭 𝘴𝘶𝘪𝘵𝘢𝘣𝘭𝘺 𝘲𝘶𝘢𝘭𝘪𝘧𝘪𝘦𝘥𝘱𝘦𝘳𝘴𝘰𝘯𝘴 𝘪𝘳𝘳𝘦𝘴𝘱𝘦𝘤𝘵𝘪𝘷𝘦 𝘰𝘧, 𝘣𝘶𝘵 𝘯𝘰𝘵 𝘭𝘪𝘮𝘪𝘵𝘦𝘥 𝘵𝘰, 𝘵𝘩𝘦𝘪𝘳 𝘨𝘦𝘯𝘥𝘦𝘳 𝘰𝘳 𝘨𝘦𝘯𝘦𝘵𝘪𝘤 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯, 𝘴𝘦𝘹𝘶𝘢𝘭 𝘰𝘳𝘪𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯, 𝘦𝘵𝘩𝘯𝘪𝘤𝘪𝘵𝘺, 𝘳𝘦𝘭𝘪𝘨𝘪𝘰𝘯, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘮𝘦𝘥𝘪𝘤𝘢𝘭 𝘤𝘢𝘳𝘦 𝘭𝘦𝘢𝘷𝘦 𝘳𝘦𝘲𝘶𝘪𝘳𝘦𝘮𝘦𝘯𝘵𝘴, 𝘱𝘰𝘭𝘪𝘵𝘪𝘤𝘢𝘭 𝘢𝘧𝘧𝘪𝘭𝘪𝘢𝘵𝘪𝘰𝘯, 𝘱𝘦𝘰𝘱𝘭𝘦 𝘸𝘪𝘵𝘩 𝘥𝘪𝘴𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴, 𝘤𝘰𝘭𝘰𝘳, 𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘰𝘳𝘪𝘨𝘪𝘯, 𝘷𝘦𝘵𝘦𝘳𝘢𝘯 𝘴𝘵𝘢𝘵𝘶𝘴, 𝘦𝘵𝘤. 𝘞𝘦 𝘤𝘰𝘯𝘴𝘪𝘥𝘦𝘳 𝘢𝘭𝘭 𝘢𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘣𝘢𝘴𝘦𝘥 𝘰𝘯 𝘮𝘦𝘳𝘪𝘵 𝘢𝘯𝘥 𝘴𝘶𝘪𝘵𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘵𝘩𝘦 𝘳𝘰𝘭𝘦. Show more Show less

Job Summary The Program Manager will oversee the implementation and management of VDI solutions including VMware VDI and Citrix VAD within a hybrid work model. This role requires a strategic thinker who can drive efficiency and innovation in virtual desktop infrastructure projects. The candidate will collaborate with cross-functional teams to ensure seamless integration and optimal performance contributing to the companys technological advancement and societal impact. Responsibilities Lead the planning and execution of VDI projects ensuring alignment with business objectives and timelines. Oversee the deployment and management of VMware VDI and Citrix VAD solutions optimizing performance and user experience. Collaborate with IT teams to integrate VDI solutions with existing infrastructure enhancing operational efficiency. Provide technical guidance and support to team members fostering a collaborative and innovative work environment. Monitor project progress and performance metrics identifying areas for improvement and implementing corrective actions. Develop and maintain documentation for VDI solutions ensuring compliance with industry standards and best practices. Coordinate with stakeholders to gather requirements and feedback ensuring solutions meet user needs and expectations. Implement strategies to enhance security and data protection within VDI environments safeguarding company assets. Facilitate training sessions for end-users and IT staff promoting effective use of VDI technologies. Evaluate emerging technologies and trends in VDI recommending enhancements to improve service delivery. Manage vendor relationships and contracts ensuring cost-effective procurement of VDI solutions and services. Drive continuous improvement initiatives leveraging data analytics to optimize VDI performance and user satisfaction. Ensure adherence to company policies and procedures maintaining a high standard of quality and reliability. Qualifications Possess strong expertise in VMware VDI and Citrix VAD with proven experience in managing complex VDI environments. Demonstrate excellent problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently. Exhibit strong communication skills capable of conveying technical concepts to non-technical stakeholders. Have a solid understanding of network infrastructure and security protocols ensuring robust VDI implementations. Show proficiency in project management methodologies with a track record of successful project delivery. Display adaptability to changing technologies and environments staying current with industry advancements. Hold a bachelors degree in Computer Science Information Technology or a related field with relevant certifications. Certifications Required VMware Certified Professional (VCP) Citrix Certified Associate - Virtualization (CCA-V) Show more Show less

L3 CitrixAdmin L3 Level Experience in Citrix XenApp & XenDesktop 6- 10 years 4 to 6 Years of Experience on Windows servers 2016, Citrix XenApp & XenDesktop, VMWare and VDI. Strong understanding of Infrastructure management concepts. Knowledge on Incident Management, Service Request Management, Problem Management, Change Request Management. Hands on experience on related tools like Netscalar, Store front, (Citrix director) EdgeSight, Citrix receiver etc. Excellent Troubleshooting Skills Automation for Server maintenance (PowerShell scripting) Experience in Datacenter Operations. Excellent communication skills Service monitoring and SLA management Establishing and maintaining process documents and run books Exposure to HP/Dell server hardware and remote management capabilities. Understanding of basic Linux, Network and Storage concepts. Experience in Incident, Asset, Problem, Configuration and Change Management (ITIL) Show more Show less

Job summary The Program Manager will oversee the implementation and management of VDI solutions including VMware VDI and Citrix VAD within a hybrid work model. This role requires a strategic thinker who can drive efficiency and innovation in virtual desktop infrastructure projects. The candidate will collaborate with cross-functional teams to ensure seamless integration and optimal performance contributing to the companys technological advancement and societal impact. Responsibilities Lead the planning and execution of VDI projects ensuring alignment with business objectives and timelines. Oversee the deployment and management of VMware VDI and Citrix VAD solutions optimizing performance and user experience. Collaborate with IT teams to integrate VDI solutions with existing infrastructure enhancing operational efficiency. Provide technical guidance and support to team members fostering a collaborative and innovative work environment. Monitor project progress and performance metrics identifying areas for improvement and implementing corrective actions. Develop and maintain documentation for VDI solutions ensuring compliance with industry standards and best practices. Coordinate with stakeholders to gather requirements and feedback ensuring solutions meet user needs and expectations. Implement strategies to enhance security and data protection within VDI environments safeguarding company assets. Facilitate training sessions for end-users and IT staff promoting effective use of VDI technologies. Evaluate emerging technologies and trends in VDI recommending enhancements to improve service delivery. Manage vendor relationships and contracts ensuring cost-effective procurement of VDI solutions and services. Drive continuous improvement initiatives leveraging data analytics to optimize VDI performance and user satisfaction. Ensure adherence to company policies and procedures maintaining a high standard of quality and reliability. Qualifications Possess strong expertise in VMware VDI and Citrix VAD with proven experience in managing complex VDI environments. Demonstrate excellent problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently. Exhibit strong communication skills capable of conveying technical concepts to non-technical stakeholders. Have a solid understanding of network infrastructure and security protocols ensuring robust VDI implementations. Show proficiency in project management methodologies with a track record of successful project delivery. Display adaptability to changing technologies and environments staying current with industry advancements. Hold a bachelors degree in Computer Science Information Technology or a related field with relevant certifications. Certifications Required VMware Certified Professional (VCP) Citrix Certified Associate - Virtualization (CCA-V)

VIP Execute Support Exp:10+yrs Location : Bangalore-Whitefield -WFO Np: Immediate-30days Key skills: VIP Trouble shooting and configuration, DSS, PCLM ,front end support, customer facing ,MDM- mobile device management, dep, VIP event, Town Hall support, conference room support, Network ,Application Troubleshooting , MFA , Serve as the single point of contact for all technical escalations from customers and VIP users. Utilize over 10 years of experience with in-depth knowledge of Windows and MAC OS. Should have worked upon Customer facing environment. Clearly explain and document technical issues for clients. Exhibit excellent interpersonal skills. Demonstrate excellent written and verbal communication skills, particularly with C-level leaders. Maintain a customer-oriented attitude. Strong knowledge on Mobile device management and Device enrollment program. Strong knowledge on JAMF. Strong knowledge on SCCM and Intune enrolment. Identify, log, and resolve technical problems with network issues. Strong knowledge on Software/Application troubleshooting (Zscaler, MFA, MS Office, MS Teams, Network, Internet/Intranet, RDC, Cloud PC/Citrix, SAP ) Strong knowledge in Active Directory and SSO issues. Provide support for conference rooms and all-hands meetings or Events. Excel in using MS Office tools, including PowerPoint and Excel. Possess excellent troubleshooting skills for MS Office products. Manage hardware and software break-fix for laptops and desktops. Guide customers through the installation of applications and computer peripherals. Have strong knowledge of Audio & Video conferencing devices. Ask targeted questions to diagnose problems effectively. Test alternative pathways until issues are resolved. Record technical issues and solutions in logs. Escalate unresolved issues to the next level of support personnel. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Present potential changes and system improvements to senior team leaders for consideration and implementation. Ensure work is carried out within agreed service levels and in accordance with department guidelines. Create, maintain, and distribute progress reports to senior leadership. Maintain client databases with solutions and clear records of activities. Be available to travel and work after hours when necessary. Exhibit outstanding multitasking and problem-solving capabilities. Conduct root cause analysis of incidents and recommend automation solutions. Show more Show less

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for an Expert Support Engineer who is ready to join us in creating a #CyberFit future and protecting the digital world! We are looking for an experienced Technical Expert Support Engineer to join our Global Customer Support team and become one of our ultimate experts on resolving complex and challenging incidents related to our products and services. The Expert Support Engineer will serve as the last line of support for our customers and will focus on troubleshooting the more complex issues escalated by other support teams. This position offers an opportunity to become an expert engineer in troubleshooting Acronis' world-class cyber protection solution, Acronis Cyber Protect. We expect all of our Expert Support Engineer's to deliver excellence in both technical expertise and customer service. They will also work closely with other internal teams to ensure Acronis is delivering the best products and services possible. What You'll Do Troubleshoot and resolve various technical incidents for Acronis' corporate customers and partners across various software, networking, and hardware environments. Build and maintain strong relationships with customers and partners Interact with the Engineering (Development, QA, Data Center Operations, etc.) and Business (Professional Services, Product Management, etc.) departments to efficiently resolve complex technical customer issues. Play your part in training and mentoring junior team members by sharing technical expertise and best communication practices. Participate in developing documentation, knowledge base, and technical articles on Acronis' products. Maintain deep knowledge of Acronis' operations and products to support customer requests in the best possible way. Stay up to date on the latest changes, trends, and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc.). What You Bring 2+ years of experience in an advanced technical support role Fluent English (both written and verbal). Experience and skills must include: Windows Server - gather and analyze various Windows logs and dumps, application level troubleshooting with Procmon and Process Explorer Linux/UNIX - application and configuration management, CLI power user. RedHat/Linux Foundation certifications are a plus. Networking - analyzing the traffic with Wireshark, tcpdump, iperf. Troubleshooting network services like DHCP, DNS, VPN, L2TP/IPSEC/Open VPN, HTTP servers. Cisco/Juniper certifications are a plus. Virtualization expertise - managing and troubleshooting various enterprise-grade hypervisors such as, VMware ESXi, Microsoft Hyper-V, KVM, and Virtuozzo. Business applications - managing and troubleshooting various enterprise-grade hypervisors such as, MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp, and NTP servers Good communication skills and customer service focus. Passion for troubleshooting and ability to come up with efficient solutions for unordinary issues. Ability to prioritize and switch between a variety of time-sensitive issues. Please submit your resume and application in English Who We Are Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires. Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. Show more Show less

Location: Ujjain, MP, India Job Type: Full Time Job Overview The Digital Marketing Executive will oversee the daily operations of online stores, ensuring a smooth and efficient shopping experience for customers. This role involves managing product listings, inventory, customer service, and optimizing the website's performance to drive sales and improve customer satisfaction. The ideal candidate should have a strong background in e-commerce, possess excellent communication skills, and have a passion for delivering exceptional customer service. Here's The Description Of Responsibilities Store Management: Oversee the online store's daily operations, ensuring all products are accurately listed and descriptions are up-to-date. Product Listings & Inventory: Manage product catalogs, including pricing, descriptions, images, and inventory levels. Ensure inventory is updated regularly to prevent stockouts or overstocking. Order Processing: Oversee order fulfillment, shipping, and returns, ensuring customers receive timely updates and products are shipped on time. Customer Support: Address customer inquiries and concerns through email, chat, or phone. Provide a high level of customer service and resolve issues effectively. Sales Optimization: Analyze website performance and sales data to identify opportunities for improving product visibility, promotions, and customer engagement. Marketing Activities: Implement promotional campaigns (organic and paid), discounts, and special offers to increase sales. Manage social media, run influencer marketing campaigns. Reporting & Analytics: Monitor sales metrics, track trends, and report on the performance of the online store. Provide recommendations to improve sales and operational efficiency. Quality Assurance: Regularly check the website for any issues, broken links, or errors to ensure a seamless shopping experience for customers. Here's what we are looking for: Is this you? You are familiar with e-commerce platforms such as Shopify, WooCommerce, or similar. You have a strong understanding of online marketing, SEO, and analytics. You have excellent communication skills and a customer service mindset. You can multitask, manage multiple priorities, and work independently. You have strong problem-solving skills and attention to detail. You have solid computer skills, including Google Docs, marketing software (Email Marketing, Adobe Creative Suite, SEO tools, and CRM), and applications (Google Analytics, Google Adwords, etc) Bachelor's degree in Business, Marketing, or a related field (preferred). Compensation Competitive payment based on your skills, experience, and expertise. Why Leadspanda? Monday to Saturday work week. Paid time off Paid Sick time Flexible work schedule. A dynamic and supportive work environment. Opportunities for growth and career development. About LeadsPanda We are a fast-growing sales and marketing services business. We help our customers turbocharge their growth using proven sales & marketing solutions. Our customers are B2B technology businesses based out of North America, Some customers include Verizon, Citrix, and Publicis Groupe. Show more Show less

Job Description We are seeking a skilled WordPress Developer to join our team. The ideal candidate is passionate about WordPress development, has a strong understanding of web technologies, and is committed to delivering high-quality solutions. As a WordPress developer, you will collaborate with our team to design, develop, and maintain WordPress websites and applications that meet our business needs and objectives while optimizing them for high speed and SEO performance. Your responsibilities include building our website from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function. Here's The Description Of Responsibilities Develop custom WordPress websites and pages from scratch, ensuring responsiveness and optimal performance across various devices and browsers. Collaborate with designers, project managers to translate design mockups and project requirements into functional WordPress websites and applications. Conduct code reviews to ensure code quality, consistency, and adherence to best practices. Perform upgrades for WordPress, plugins, themes, and PHP. Customize and extend existing WordPress themes and plugins to meet specific project requirements. Optimize WordPress sites for high speed and performance, implementing techniques such as caching, lazy loading, image optimization, and minimizing HTTP requests. Implement SEO best practices to improve site visibility and ranking, including optimizing site structure, meta tags, heading tags, and schema markup. Utilize tools such as Google PageSpeed Insights, GTmetrix, and Lighthouse to analyze and improve site performance, aiming for high scores and fast loading times. Troubleshoot and debug issues that arise during the development, testing, and maintenance phases, implementing effective solutions in a timely manner. Stay up-to-date with the latest trends and advancements in WordPress development, web performance optimization, and SEO techniques, continuously improving your skills and sharing knowledge with the team. Participate in project planning, estimation, and scoping discussions, contributing technical expertise and insights to ensure project success. Collaborate with SEO and Editorial teams to identify new opportunities for site improvements and content optimization. Demonstrate an autonomous mindset in managing your workload, proactively identifying and proposing new opportunities for enhancing our WordPress projects. Here's what we are looking for, is this you? You have proven experience as a WordPress Developer, with a strong portfolio showcasing your WordPress projects. You are proficient in PHP, JavaScript, HTML, CSS, and MySQL, with a solid understanding of web development principles and best practices. You have extensive experience working with WordPress themes and plugins, including Avada, Elementor. You have a strong understanding of web performance optimization techniques and SEO best practices. You have experience optimizing WordPress sites for high speed and performance, including achieving high scores on Google PageSpeed Insights and other performance testing tools. You are familiar with front-end frameworks/libraries such as React.js, Vue.js, or AngularJS is a plus. You have strong problem-solving skills and attention to detail, with the ability to effectively troubleshoot and debug issues. You are disciplined and detail-oriented You are reliable, focused, and dependable You have excellent communication skills ( Email, Chat, Video Calls) You can deliver work FAST and on a deadline You are self-motivated and proactive, with a passion for learning and staying current with industry trends and technologies. Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). Experience with Amazon Web Services (AWS) is a plus.  Compensation Competitive payment based on your skills, experience, and expertise. About LeadsPanda We are a fast growing sales and marketing services business. We help our customers turbocharge their growth using proven sales & marketing solutions. Our customers are B2B technology businesses based out of North America, Some customers include - Verizon, Citrix, and Publicis Groupe. Benefits Paid sick time Paid time off Schedule Flexible shift Monday to Friday Supplemental Pay Types Performance bonus Education Bachelor's (Preferred) Experience WordPress Development: 2+ year (Preferred) Show more Show less