Hyderabad, India Operations In-Office 8741 Job Description Job Purpose ICE Data Services India Private Limited., a subsidiary of Intercontinental Exchange presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. Engineer, Enterprise Endpoint Solutions is part of the team responsible for the global corporate endpoint computing environment. This position is specifically charged with the management and maintenance of the workstation environment for all ICE, Inc. and subsidiary companies. This position requires strong technical proficiency with a range of enterprise tools, as well as an eager attitude, professionalism, and solid communication skills. Responsibilities Must have Workstation OS – Familiarity with Windows OS. Application Packaging - Experience in terms of building the applications as part of MSI, MST using Flexera Admin Studio or PSADT (PowerShell Deployment Toolkit). Having exposure on packaging applications using tools such MS Intune and JAMF will be an added advantage for this role. Desktop Management Systems - Experience with building and managing desktop management infrastructure using tools such as MECM, MS Intune, Tainum Core Management, Autopilot, Azure. Image Management -Experience with Capturing the Image using MDT or PXE methodology and create task sequence and deploy them through SCCM, MECM. Patch Management - Software and OS patch management using SCCM, Cloud Management Gateway (CMG), Windows Evergreen, Windows Update for Business etc. Mobile Device Management: Need experience in terms of managing mobile devices Android, Windows, Apple using varies management tools such as Intune, AirWatch, JAMF etc. Scripting - Strong scripting skills in VBScript, batch and PowerShell required, with advanced knowledge of PowerShell for management and automation a big plus. Should be comfortable performing tasks from the command line. Good to have Workstation OS - Strong experience MAC OS with familiarity with UNIX shell scripting with SH, BASH, and ZSH, or Python MAC OS Tech - Familiarity with JAMF a plus. Experience with JAMF Composer or Visual Studio Code and Munkipkg Knowledge and Experience Candidate with more than 4-6 years of experience in terms of Desktop Management role using varies MACS OS technologies like JAMF, Unix, Python, BASH, ZSH & Microsoft Technologies such as MECM, MS Intune, Azure etc. College degree in Engineering, MIS, CIS, or related discipline preferred. Familiarity in creating test, migration, and delivery plans for delivering software and security patches globally. Familiarity with Service Now and Change/Incident Management practices. Experience in the Financial Services industry a plus. Experience in managing VDI environment (VMware Horizon, Citrix) will be plus.

Your Title: Cloud Services Support Analyst Job Location: Chennai Our Department: Transportation - Cloud Services What You Will Do The Cloud Services Support Analyst will report to the Manager of Cloud Support, and will be a critical member of the company's cloud technical support team. Primary interaction will be between the users, customers, systems administrators and other systems engineers and administrators to provide effective technical services to our customers. As part of a strong technical IT customer support team function, the ideal candidate uses their technical and business skills to detect, investigate and resolve software and hardware problems experienced by the customer and attempts to resolve and appropriately route for expedited resolution. Provide Technical Support: Communication with customers via telephone and email to gather information, troubleshoot and provide suitable resolutions to technical issues. (This role will require some telephone communication to customers) Respond to, evaluate, and prioritize incoming phone, voicemail, and email requests from users experiencing cloud service issues. Guide users through troubleshooting procedures to collect relevant details and identify the root cause of the problem. Troubleshoot and resolve technical issues, escalating complex problems to senior team members or system administrators as needed. System Monitoring & Issue Escalation: Actively monitor the case management system for tasks, system alerts, and customer reported issues, prioritize and successfully resolve these cases and document and communicate the steps that led to resolution. Escalate unresolved issues within the support queue to ensure timely remediation. Incident Documentation & Tracking: Log, track, and update all support requests in the problem management database, maintaining accurate records of reported issues and resolutions. Collaboration & Professionalism: Serve as a professional point of contact for internal users and cross-functional teams, ensuring a positive support experience. Determine whether an issue is related to software, hardware, or network components and route or resolve it based on team best practices. Availability & On-Call Support: TTE Cloud Services operates 24/7/365—while this role follows standard business hours, occasional support outside of regular hours may be required. Participate in the on-call rotation to provide after-hours support as needed. 70% Troubleshooting and ticket resolution 20% Documentation, Projects & Other Duties as assigned 10% Professional Growth (Personal and Career) What Skills & Experience You Should Bring Associate degree or equivalent professional experience required. 2+ years of experience in an end-user support role. Strong proficiency with Microsoft Windows desktop and server operating systems. Experience supporting and administering Windows OS components, including: Disk management CPU & RAM optimization Permissions management Active Directory administration Familiarity with Microsoft Azure administration, including OS components, security, and Active Directory. (Azure certifications are a plus.) Working knowledge of LAN networking concepts (TCP/IP, DNS, DHCP, etc.). Experience with desktop environment management, including: Antivirus solutions Software distribution Web browser support Hardware/software inventory Working knowledge of Google Suite applications and other typical business applications. Experience with troubleshooting methodologies and tools for diagnosing technical issues. Strong plus: Experience troubleshooting Citrix Receiver and/or Workspace applications. Problem-Solving & Critical Thinking: Ability to diagnose and resolve technical issues related to enterprise software, hardware, networks, and third-party applications. Strong plus: Troubleshooting skills in Microsoft SQL, Visual Basic 6, .NET, and relational databases. Aptitude for designing and coding scripts and automations to enhance support efficiency. Ability to analyze and resolve connectivity and system faults affecting end-users. Communication & Customer Support: Excellent verbal and written communication skills with the ability to explain technical concepts to users of varying skill levels. You will be required to call customers. Ability to guide users through troubleshooting steps, identify operational errors, and provide clear resolutions. Experience working in a team-oriented environment, collaborating with cross-functional teams and escalating issues when necessary. Ability to interact professionally with end-users, IT managers, and executives. Time Management & Professional Development: Strong organizational skills to manage multiple requests with varying levels of priority and criticality. Self-motivated with a desire to continuously learn and stay up to date with emerging technologies. About Our Transportation Division Trimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations. Trimble’s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Job Description Job Summary – A senior level Application Packaging engineer to manage a project for one of our clients. The Individual should be passionate about technology, experienced in administration of team and shift . Years of experience needed – Above 9 Years Experience in Application Packaging – Mac Packaging Technical Skills  Mandatory:  Experience in Application (Virtualized and MSI)  Good understanding on App-V environment  Good Knowledge on Citrix Environment  Exposure & experience in Packaging and troubleshooting applications across all the platforms (Win 7/10/Server & VDI’s)  Excellent process knowledge and lifecycle Management of the packaging & deployment  Participate in testing and successful deployment of software to all applicable supported platforms.  Good knowledge on Wintel (DFS, Storage, Networking, AD).  Knowledge on SQL, WQL, WMI, PowerShell & VB Scripting  Create and maintain documentation for deployment/packaging, administrative procedures, architecture, known errors, workarounds, and application specific information.  Experience in Incident, Problem and Change Management process.  Good To Have  Experience in Application Deployment using APPV Management console (virtualized application) for Physical & Virtual environments. Behavioral Skills  Resolve technical issues of projects and explore alternate designs.  Very good troubleshooting skills  Good team management Skills  Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.  Effectively collaborates and communicates with the stakeholders and ensure client satisfaction.  Train and coach members of project groups to ensure effective knowledge management activity. Qualification  Flexible in supporting any shifts (24/7) Including Night Shift.  Education qualification: B. Tech , BE, BCA, MCA, M. Tech, or equivalent technical degree from a reputed college About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients. Show more Show less

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA We are seeking a skilled L2 Network Engineer to join our team. The ideal candidate will have experience with Cisco ACI, Routing and Switching, Palo Alto Firewalls, Citrix Load Balancers, AAA servers, Cisco Next Gen Firewalls. This role involves supporting and maintaining network infrastructure, troubleshooting issues, and ensuring network security and performance. Key Responsibilities What you'll be doing Assist in the deployment and management of Cisco ACI solutions Monitor and manage Cisco Next Gen Firewalls and Palo Alto Firewalls. Support Citrix Load Balancers. Excellent understanding of the TCP/IP protocol suite. Monitor and maintain network infrastructure. Troubleshoot and resolve network issues. Monitor and manage Routing & Switching. Monitor and manage Cisco AAA servers. Collaborate with other IT teams to ensure seamless network operations. Strong written/verbal communications skillset Strong interpersonal and teamwork skills Configure, administer, document firewall infrastructure and change management. Experience in performance tuning and optimization of firewalls and firewall policies. Experience working on Firewall Rule base analyzers and optimization approaches. In depth understanding of Network ports, NAT, PAT and Access Lists. Document network configurations and changes. Required Skills: Experience with Cisco AAA servers. Proficiency in managing Cisco Next Gen Firewalls and Palo Alto Firewalls. Knowledge of Citrix Load Balancers. Familiarity with Cisco ACI & SDN. Strong troubleshooting and problem-solving skills. Excellent communication and teamwork abilities. Qualifications: B. Tech or B.E. from a University /Institute recognized by Government of India or its Regulatory bodies in Information Technology / Computer Science / Electronics and Communications / Electronics and Tele-Communications / Electronics / MCA /MSc/MCS with minimum 5 years’ experience on relevant solution in any of the Central Govt./State Govt./PSU/BFSI/ Reputed Private Firms/MNCs. Entry level OEM Certification is respective network sub-domain is compulsory.. Minimum of 5 years of experience with 3 years of hand on experience on technology Relevant certifications (e.g., CCNA, CCNP Security, PCNSE) are a plus. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

About The Role We are looking for a highly skilled and experienced Network Architect to join our team in Mumbai. In this full-time, on-site role, you will be responsible for architecting and overseeing the implementation of complex network infrastructures for enterprise environments. This includes designing secure and scalable networks, ensuring high availability, and aligning network strategy with organizational goals. The ideal candidate will bring a strong background in network engineering, architecture, security, and experience with data center and campus network design. Key Responsibilities Design and implement robust and scalable network architectures to support enterprise applications, cloud infrastructure, and hybrid IT environments. Lead end-to-end planning and deployment of data center or campus network infrastructure. Oversee the configuration and installation of routing, switching, wireless, and security equipment. Define and document High-Level Design (HLD) and Low-Level Design (LLD) for all network projects. Analyze and resolve network issues, ensuring high availability, performance, and security. Collaborate with cross-functional teams (IT, security, IoT, application teams) to support digital transformation initiatives. Conduct capacity planning, risk assessment, and network optimization activities. Lead or contribute to RFP/RFI preparation, technical proposals, and vendor evaluation. Review network architecture standards and make recommendations for improvements. Evaluate emerging technologies and tools to enhance network performance and resiliency. Maintain accurate documentation and provide training/support to network operations teams. Technical Skills And Requirements Must-Have Technical Skills : Network Design & Architecture for enterprise, data center, and campus environments. Deep understanding of network protocols : TCP/IP, BGP, OSPF, EIGRP, MPLS, STP, VLANs, VPNs. Hands-on experience in routing, switching, and wireless technologies (Cisco, Aruba, Juniper, etc.). Network Security: Firewalls, NAC, IPS/IDS, segmentation, and Zero Trust principles. Experience with wireless infrastructure planning and deployment (including security configurations). HLD/LLD documentation and technical presentation preparation. Exposure to IT and IoT network integration projects. Experience with RFP/RFI processes and responding to large enterprise tenders. Good To Have Knowledge of firewalls (e.g., Palo Alto, Cisco ASA), load balancers (e.g., F5, Citrix), WAFs, and network monitoring tools (e.g., SolarWinds, Nagios, PRTG). Familiarity with SD-WAN, VPN solutions, and cloud network architecture (AWS, Azure, GCP). Experience in network automation using Ansible, Python, or similar tools. Awareness of compliance standards (ISO, NIST, PCI-DSS, (Preferred) : Cisco Certifications : CCNA, CCNP, or ideally CCIE. Other industry-recognized certifications : CompTIA Network+, Juniper, Aruba, or Fortinet NSE. Soft Skills Strong analytical and problem-solving abilities. Excellent verbal and written communication skills. Ability to work independently and collaboratively with cross-functional teams. Detail-oriented with strong documentation and presentation skills. Proven leadership in managing network architecture projects and vendor coordination. (ref:hirist.tech) Show more Show less

Shape the future of enterprise software at Citrix Are you a passionate and experienced product designer with a knack for tackling complex challenges? Do you thrive in collaborative environments and have a proven track record of delivering exceptional user experiences? If so, we want you on our team. As a Lead Product Designer at Citrix, you'll help shape the future of our administrator and end-user experiences for both cloud and on-premises enterprise products. Collaborating closely with talented designers, product managers, and engineers across the globe, you'll lead initiatives to create intuitive and innovative solutions that empower our users. We thrive in an environment where innovation, inclusivity, and diverse perspectives are valued and fostered. What you’ll do Help lead the way and be a master collaborator: Drive key design initiatives and build strong relationships with product and engineering stakeholders, effectively advocating for design excellence. Champion user-centered design: Partner with Product Managers, Content Designers, and Engineers throughout the design process, from ideation to implementation, to deliver impactful user experiences. Passionate: You proactively seek to understand our users’s needs and experiences, translating those insights into solutions. Think big: Explore the future of our products and push the boundaries of what's possible through vision projects. Shape our design culture: Contribute to our design system, mentor other designers, and stay ahead of the curve on emerging design trends and technologies. What you'll bring Extensive experience: 8+ years of product design experience, with a focus on enterprise software solutions. Design expertise: Deep understanding of design thinking, user-centered design principles, and design systems. Figma mastery: Proficiency in Figma, including creating high-quality components, auto-layout, and variables. Exceptional communication: Ability to clearly and persuasively communicate design concepts to product and engineering teams. Leadership: Experience leading and managing cross-functional design projects Strategic thinking: Ability to analyze complex challenges and develop innovative design solutions. Background: Bachelor’s degree with 8 years experience with a strong portfolio showcasing extensive product design experience; a Master’s degree with 6 years experience, or a PhD with 3 years experience also considered. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance. Show more Show less

Shape the future of Enterprise software at Citrix Are you an experienced and passionate product designer leader that thrives in collaborative environments and has a proven track record of leading design teams to deliver exceptional user experiences? If so, we want you on our team. As a Senior Manager of Product Design (UI/UX), you'll be leading a team of talented and experienced designers to shape the future of our enterprise cloud and on-premises products, used by millions of users worldwide. You will partner closely and collaborate with product management and engineering leadership across multiple products, understand and articulate the product strategy and roadmap, and prioritize design initiatives amongst your team. You will ensure design execution excellence and foster an environment where innovation, inclusivity, and diverse perspectives are valued. What You'll Do Lead the way and be a master collaborator: Manage a team of experienced product designers, drive key design initiatives, and build strong relationships with product and engineering stakeholders, effectively advocating for design excellence Be an influencer: Set the strategic direction for your team and leverage your UX design, research, and strategy expertise to influence product strategy and effectively communicate design decisions across teams Champion user-centered design: Partner with Product Managers, Content Designers, and Engineers throughout the design process, from ideation to implementation, to ensure impactful user experiences within our products Passionate: You proactively seek to understand our users’s needs and experiences, translating those insights into solutions Think big: Explore the future of our products and push the boundaries of what's possible through vision projects Shape our design culture: Develop existing talent, mentor designers, and stay ahead of the curve on emerging design trends and technologies What You'll Bring Leadership excellence and background: 8+ years of proven product design leadership experience, with a focus on enterprise software solutions Design expertise: Deep understanding of design thinking, user-centered design principles, and design systems Figma mastery: Expert-level proficiency in Figma, including creating high quality components, auto-layout, and variables Exceptional communication: Ability to clearly and persuasively communicate design concepts to product and engineering leadership Strategic thinking: Ability to analyze complex challenges and develop innovative design solutions About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance. Show more Show less

About the Role: Citrix is seeking an experienced Lead Product Manager to drive the strategy and execution of key capabilities for Citrix platform Portofolio which includes VDI-DaaS, NetScaler and ZTNA capabilities with Secure Private Access offering . This role requires a deep understanding of the Cloud technologies (Azure or AWS), networking ( L3 to L7 protocol stack), Gateway technologies to deliver innovative and differentiated solutions. As a product lead, you will define and evolve capabilities that address critical challenges in networking and security vertical. You will work closely with cross-functional teams including engineering, UX, GTM, security researchers, customers, and partners to ensure Citrix’s Netscaler offerings meet evolving enterprise needs. Job Description/Responsibilities: Qualifications & Experience Bachelors degree in Engineering required (B.E/B.Tech) 8+ years of work experience in Networking, Security, or cloud technology industry with minimum 2 years in product management. BE/BS degree from renowned college, Master’s degree (MBA) is highly preferred. Strong analytical mindset with experience in data-driven decision-making. Excellent communication and stakeholder management skills. Strong knowledge of L3 to L7 Application Delivery with deep protocol understanding of TCP/IP, DNS, HTTP, and SSL/TLS experience in security, authentication or network observability solutions is a plus. Preferred Skills: Prior experience working with Azure/AWS Networking, F5, A10, NGINX and cloud ALBs solutions. Ability to analyse industry trends and competitor strategies to identify innovative, differentiated solutions that address evolving market needs. Proven experience in developing organic and inorganic product roadmaps with a strategic outlook. Collaboration with GTM teams on solutions and offerings, including customer and field presentations. Why Join Us? Lead Networking and Application delivery initiatives in a market-leading company. Work on cutting-edge challenges in enterprise environments. Be part of a collaborative, high-impact team shaping the future of Citrix security. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance. Show more Show less

About This Team: Citrix (as part of Cloud Software Group) - the recognized leader in VDI, Desktop-as-a-Service and application delivery solutions enable secure delivery of desktops, applications and SaaS and web apps to more than 100 million endpoints. Citrix Workspace App team is working on secure delivery of virtual apps to any device, anywhere. This team is responsible for building Citrix Workspace applications across all desktop and mobile OS-es. As part of this team you will be focusing on Citrix workspace applications for Linux operating systems. What we're looking for: As a manager, Software engineering, we are looking for an enthusiastic, positive leader with expertise in Linux client side development, able to bring out the best in people to deliver the best experience to customers. Job Description / Responsibilities: As Engineering Manager for the Citrix Workspace App, Linux Team, you will: Lead the delivery of high-quality, stable releases to customers, packed with features tailored for diverse Linux distributions(Ubuntu, RHEL, RPi, Debian) and multiple thin clients. Drive data-driven decisions across product, process, and people, leveraging your analytical skills and curiosity. Champion engineering excellence through continuous improvement and best practices. Establish and utilize key engineering metrics (e.g., defect density, release closedown time, sprint velocity) to track progress and drive improvements. Own and execute the product engineering roadmap, prioritizing performance, scalability, security, and quality through strategic tech debt reduction and automation. Foster strong collaboration with stakeholders across technical and non-technical domains, including executive leadership and peer teams, in both individual and group settings. Build and empower a high-performing engineering team of 8-10 engineers with varying experience levels, focusing on goal alignment and performance management. Attract and retain top talent to ensure the team's continued success. Demonstrate grit and resilience in navigating change, while fostering a positive and engaging team environment. Basic Qualifications: BE/B.Tech. in Computer Science or related field with 12+ years of software development experience - preferably in Linux client applications. Minimum of 1 years’ experience in engineering management - with at least 2 to 3 projects delivered to customers in production. Exposure to resolving post - production customer escalations / issues. Fair understanding and expertise of Linux system (IPC, packaging), Debugging (GDB), Build and compiler systems Development experience in C++. Pro in development & CI/CD tools. Comfortable with iterative development through Agile Excellent communications skills Bonus if you have: Development experience in Typescript and Javascript Exposure to use AI agents, coding assistants to improve team productivity About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance. Show more Show less

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done – from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. About This Team The Account Executives at Cloud SG lead our most valued customers across this journey, partnering with each assigned account to identify and deliver advanced technical solutions from across our broad portfolio, that result in focused business outcomes for both customers and Cloud SG. In the Account Executive role, you will produce new and recurring sales revenue, driving growth through advanced and complex account planning. This role provides the opportunity to leverage your extensive customer and sales experience to execute against a strategic account and growth plan, using business development strategies within a defined set of Public Sector accounts focused on solutions from our Citrix business unit. Duties And Responsibilities Execute an account-based sales strategy in assigned portfolio, focusing on growth and retention; drives accountability to deliver on account plans among the extended customer teams internally. Develop value-proposition presentations and specialized business plans for customers that drive business outcomes to generate business and new opportunities. Provide detailed and accurate sales forecasting with emphasis on several customer and Cloud SG key performance indicators (KPIs) Demonstrates a strong understanding of the customers' business strategy and the direction of the industry, serving as a trusted advisor demonstrating how Cloud SG can impact their objectives Understand each customer’s technology footprint and strategy, business drivers and landscape, and strategic growth plans. Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization to establish alignment on mutual goals and trust in future interactions Negotiate and manage end-to-end, complex sales-cycles, often presenting to C-level executives Identify the right specialist/support resources to bring into account negotiations and presentations Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. Orchestrates internal teams to anticipate issues/risks on customer satisfaction and ensure a constant focus on post-sales obligations and support Leverages best-in-class sales and communication techniques and tools to meet customer needs and accelerate sales. Develops plans to offer solutions that satisfy customers' KPIs and align the right partner solution for customer industry needs. Required Experience/Skills 10+ years of sales experience within software OR solutions sales organization 5+ years experience selling SaaS or PaaS Experience in selling to US Federal Government organizations and related experience with government procurement and contracting Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C- Level relationships with IT and Lines of Business Experience consistently achieving sales targets Experience quarterbacking account teams within a matrix sales team environment, promoting a "win as a team" approach Demonstrated ability to use value based consultative selling Experience with advanced Account Planning techniques, including the development, execution and tracking of short- and long-term account objectives, customer goals and action steps Objection Handling & Negotiation experience and the ability to qualify/quantify the impact of maintaining the status quo or pursuing competitors' solutions About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance. Show more Show less

Software Assest Management and Flexera A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! SAM Operations: Conduct monthly software license reconciliation using Flexera/SAM Pro, ensuring accurate license and usage tracking. Prepare true-up and compliance reports for tier 1 (Microsoft, Oracle, VMware, IBM, RedHat, Adobe, SAP) and tier 2 publishers. Manage software, maintenance, and service renewals. Create and maintain software contracts in ServiceNow, including license models, publishers, and license mapping. Collaborate with procurement teams for renewals, utilizing tools like Ariba/SAP/Oracle. Handle quotation requests and price negotiations. Manage software license requests and incidents in ServiceNow. Allocate licenses through vendor portals and provide basic troubleshooting support. Maintain and update the software catalog. Ensure a strong understanding of software license metrics and types. Generate basic ServiceNow reports. Create and manage purchase orders (POs) and oversee the PO process. Generate and manage software licenses. Manage vendor creation and maintenance. Oversee software decommissioning tasks. Manage new software build tasks. Develop and generate custom SAM reports. Provide support for license audit requests. Flexera Tech: Configure and maintain discovery processes for Windows, Unix, vCenter, and Citrix environments. Implement and manage Zero Touch Inventory. Manage Flexera beacons and perform upgrades. Develop and maintain Flexera business adapters. Integrate SaaS applications with Flexera. Resolve inventory issues and maintain data accuracy. Manage subnets and data imports within Flexera. Implement bug fixes and integrations. Manage user access and permissions within Flexera. Configure and maintain Flexera CMDB and Active Directory (AD) reconciliations. Create and manage discovery inventory rules. Perform checks for unrecognized evidence and SKUs. Show more Show less

About Cloud Software Group Cloud Software Group combines the capabilities of Citrix and TIBCO, creating one of the world’s largest cloud software providers, serving over 100 million users worldwide. When you join Cloud Software Group, you are making a difference for real people, each of whom counts on our suite of cloud solutions to get work done – from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. About This Team: Citrix Engineering team is looking for a Senior Cloud Software Development Engineer to join our Core Engineering team that is responsible for developing Enterprise class next generation Software/Cloud Solutions. Develop software and provide hands-on technical expertise to design, develop, deploy and optimize Cloud services on multiple public cloud platforms. The engineering team is responsible for the end to end ownership of the Security, Availability, Performance, Compliance, Cost/COGS, Change management, Monitoring, Emergency response and capacity planning of the respective Citrix cloud services. He/she is expected to drive technical architectures and standards/processes forward to deliver the best customer experience. This position requires strong technical communication and problem-solving skills and the ability to engage and interact with numerous external teams. Job Description: As a Senior Software Engineer, you will design and implement Enterprise grade web applications and REST API services using a microservice-based architecture in large Public Clouds. The major technology stack includes .Net/C#/Python, the Azure/AWS/GCP PaaS services, Kubernetes (AKS/EKS), RDBMS, NoSQL, and advanced knowledge on CI/CD (TeamCity/Jenkins) & IaC (Terraform) tools/technologies. You will help us build an autonomous cloud capable of reliably serving 1+ billion customers. We build autonomy into our products, tools, and environments. Engineering a solution that can withstand failure and scaling challenges is paramount to our success. Duties and Responsibilities: You are a Senior Software Engineer who knows how to apply engineering principles to operations. You have demonstrable experience developing and managing a multi-tenanted SaaS. You are well versed in many technologies and welcome new tools and techniques. You need to provide hands-on technical expertise to design, deploy, secure, and optimize Cloud services. You are data driven, have the skill and ability to notice/observe patterns and ways to increase efficiency, eliminate downtime, optimize costs, maintain performance at scale and achieve business outcomes. Design, analyze and troubleshoot large-scale distributed systems. Work with fellow developers and operations members to come to the best possible solution. Responsible for building & managing multiple cloud services, using advanced knowledge on CI/CD & IAC tools/technologies like - Terraform, Kubernetes (AKS), Team City, Jenkins, Serverless architectures, ARM, PowerShell. Use logging platforms and improve application performance using Splunk, New Relic, Grafana, Azure App Insights, Log Analytics etc. Responsible for securing end to end Cloud services using best practices – key handling, access control, threat remediation You have a good understanding of security concepts at scale. Follow proactive monitoring best practices to keep up with Citrix Cloud service SLA’s. You will build innovative automated solutions and tools to help debug and resolve problems in production and prevent them from recurring. Further, you will proactively seek out system weaknesses and find ways to fix them before they cause production issues using monitoring data, watching trends, and using Chaos Engineering Required Experience/Skills: You have at least 4-7 years of software development experience with one or more Object Oriented languages, preferably in .Net, C# or Python Experience with algorithms, data structures, SOLID principles, complexity analysis, software design and debugging. You have hands on experience building Cloud services and distributed systems – design, develop, deployment, monitoring, scaling, debugging. You are proficient in one or more large public cloud providers Azure (preferred), AWS or GCP, or in large-scale PaaS/SaaS on any platform. Ability to build highly Secure & resilient, Enterprise-grade Cloud Microservices, RESTful APIs. Clear understanding of cloud PaaS/IaaS concepts and practical application of multiple cloud services (AF, ASB, Azure Storage, Containers, Networking, Compute, API Management, Dev Ops…) Advanced knowledge on CI/CD & IAC tools/technologies like - Terraform/Ansible/Chef/Puppet, Kubernetes (AKS), Team City, Jenkins, Serverless architectures, ARM, PowerShell You have worked to provide hands-on technical expertise to design, deploy, secure, and optimize Cloud services. Must be proactive systematic problem-solver, analytical, data driven showcasing end to end accountability and communication. Should have exposure to systems or applications at scale Nice-to-Haves Safe Agile concepts JavaScript, React.js framework Knowledge of Docker or any container technologies Experience in working with enterprise scale multi-tenant public SaaS platforms Education al Qualification: A preferred educational qualification for this role includes holding a Bachelor's degree in Engineering/Technology (BE/BTech/BS) or higher, in Computer Science (CS) or Information Technology (IT), from a top-tier engineering institution. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance. Show more Show less

About The Role We are seeking a Lead Product Manager to drive the product roadmap and strategy for our enterprise Observability Platform , with a strong focus on engaging and aligning priorities with our customers, technology partners, field, UX, and engineering teams. This role is critical in shaping the next-generation observability experience, enabling comprehensive, actionable insights and monitoring capabilities across cloud, on-premises, and hybrid Citrix infrastructure configurations . As the product lead for our Observability Platform, you will define the vision and lead cross-functional collaboration with engineering, UX, customers, technology partners, and field teams to deliver high-impact observability solutions that align with enterprise requirements and future trends in cloud and workspace delivery. Job Description/Responsibilities: Lead the product roadmap and strategy for our Observability Platform, enabling consistent monitoring, logging, and tracing capabilities across cloud, on-premises, and hybrid deployments.. Work closely with engineering, design, and quality teams to define requirements, manage prioritization, and ensure timely execution of observability features. Collaborate with customer success, sales engineering, and marketing to drive adoption, evangelize capabilities, and capture feedback on observability needs. Track market developments, conduct competitive analysis, and incorporate insights into strategic planning for observability tools and practices. Influence observability adoption and innovation across enterprise segments by aligning with modern monitoring, AIOps, and distributed tracing trends. Define and track product success metrics; leverage telemetry, customer feedback, and incident data for continuous improvement of the observability platform. Qualifications & Experience: 7+ years of experience in Product Management (or equivalent) in enterprise software, cloud platforms, or observability solutions. A University degree is mandatory (BE or B Tech preferred) and minimum 8 years of prior relevant experience; or Master's degree (MBA) with 6 years; or PhD with 3 years of experience. Experience working with observability platforms, monitoring solutions, or distributed tracing systems is highly desirable. Strong understanding of modern observability practices and monitoring technologies across cloud, on-premises, and hybrid environments. Proven ability to lead cross-functional teams and manage complex stakeholder relationships. Strong analytical mindset with experience in data-driven decision-making. Excellent communication and stakeholder management skills. Preferred Skills: Prior experience working with observability vendors like Datadog, New Relic, Dynatrace, or similar technology partners. Familiarity with OpenTelemetry, distributed tracing, log aggregation, and metrics collection pipelines. Deep customer empathy and the ability to translate technical monitoring needs into strategic product decisions. Experience launching observability solutions at scale in B2B enterprise environments. About Us: Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please email us at AskHR@cloud.com for assistance. Show more Show less

Your Title: Cloud Services Support Analyst Job Location : Chennai Our Department: Transportation - Cloud Services What You Will Do The Cloud Services Support Analyst will report to the Manager of Cloud Support, and will be a critical member of the company's cloud technical support team. Primary interaction will be between the users, customers, systems administrators and other systems engineers and administrators to provide effective technical services to our customers. As part of a strong technical IT customer support team function, the ideal candidate uses their technical and business skills to detect, investigate and resolve software and hardware problems experienced by the customer and attempts to resolve and appropriately route for expedited resolution. Provide Technical Support Communication with customers via telephone and email to gather information, troubleshoot and provide suitable resolutions to technical issues. (This role will require some telephone communication to customers) Respond to, evaluate, and prioritize incoming phone, voicemail, and email requests from users experiencing cloud service issues. Guide users through troubleshooting procedures to collect relevant details and identify the root cause of the problem. Troubleshoot and resolve technical issues, escalating complex problems to senior team members or system administrators as needed. System Monitoring & Issue Escalation Actively monitor the case management system for tasks, system alerts, and customer reported issues, prioritize and successfully resolve these cases and document and communicate the steps that led to resolution. Escalate unresolved issues within the support queue to ensure timely remediation. Incident Documentation & Tracking Log, track, and update all support requests in the problem management database, maintaining accurate records of reported issues and resolutions. Collaboration & Professionalism Serve as a professional point of contact for internal users and cross-functional teams, ensuring a positive support experience. Determine whether an issue is related to software, hardware, or network components and route or resolve it based on team best practices. Availability & On-Call Support TTE Cloud Services operates 24/7/365—while this role follows standard business hours, occasional support outside of regular hours may be required. Participate in the on-call rotation to provide after-hours support as needed. 70% Troubleshooting and ticket resolution 20% Documentation, Projects & Other Duties as assigned 10% Professional Growth (Personal and Career) What Skills & Experience You Should Bring Associate degree or equivalent professional experience required. 2+ years of experience in an end-user support role. Strong proficiency with Microsoft Windows desktop and server operating systems. Experience supporting and administering Windows OS components, including: Disk management CPU & RAM optimization Permissions management Active Directory administration Familiarity with Microsoft Azure administration, including OS components, security, and Active Directory. (Azure certifications are a plus.) Working knowledge of LAN networking concepts (TCP/IP, DNS, DHCP, etc.). Experience with desktop environment management, including: Antivirus solutions Software distribution Web browser support Hardware/software inventory Working knowledge of Google Suite applications and other typical business applications. Experience with troubleshooting methodologies and tools for diagnosing technical issues. Strong plus: Experience troubleshooting Citrix Receiver and/or Workspace applications. Problem-Solving & Critical Thinking Ability to diagnose and resolve technical issues related to enterprise software, hardware, networks, and third-party applications. Strong plus: Troubleshooting skills in Microsoft SQL, Visual Basic 6, .NET, and relational databases. Aptitude for designing and coding scripts and automations to enhance support efficiency. Ability to analyze and resolve connectivity and system faults affecting end-users. Communication & Customer Support Excellent verbal and written communication skills with the ability to explain technical concepts to users of varying skill levels. You will be required to call customers. Ability to guide users through troubleshooting steps, identify operational errors, and provide clear resolutions. Experience working in a team-oriented environment, collaborating with cross-functional teams and escalating issues when necessary. Ability to interact professionally with end-users, IT managers, and executives. Time Management & Professional Development Strong organizational skills to manage multiple requests with varying levels of priority and criticality. Self-motivated with a desire to continuously learn and stay up to date with emerging technologies. About Our Transportation Division Trimble Transportation is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs and optimize operations. Trimble’s Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from. Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by delivering high-quality applications that align with business objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve application performance and user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of application development methodologies.- Experience with troubleshooting and resolving application issues.- Familiarity with user experience design principles.- Ability to work with cross-functional teams to deliver integrated solutions. Additional Information:- The candidate should have minimum 5 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to troubleshoot and resolve system issues.- Document troubleshooting steps and solutions for future reference.- Implement system upgrades and patches as required.- Provide training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of virtualization technologies.- Experience in managing Citrix environments.- Knowledge of networking concepts and protocols.- Familiarity with Windows Server and Active Directory administration. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Citrix Virtual Apps and Desktop Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will engage in a dynamic environment where you will analyze, design, code, and test various components of application code across multiple clients. Your typical day will involve collaborating with team members to ensure the successful execution of projects, performing maintenance and enhancements, and contributing to the development of innovative solutions that meet client needs. You will be responsible for managing your tasks effectively while ensuring high-quality deliverables and maintaining a focus on continuous improvement. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior professionals to enhance their skills and knowledge.- Facilitate communication between teams to ensure alignment on project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Architecture.- Strong understanding of application development methodologies.- Experience with troubleshooting and resolving technical issues in virtual environments.- Familiarity with performance tuning and optimization techniques.- Knowledge of security best practices in application development. Additional Information:- The candidate should have minimum 7.5 years of experience in Citrix Virtual Apps and Desktop Architecture.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : VMware Horizon Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationTemplateRoleVMware Horizon AdministrationJob TitleView Horizon Career Level10Entity:IO Shared ServicesKey ResponsibilitiesIn-depth knowledge on all Horizon Infrastructure server components like the connection, composer, security/ UAG, App volume manager, DEM, JMP. Cloud POD Architecture.Managing and provisioning virtual desktops like instant clones, instant clones, full clonesCreating desktop pools both dedicated and floating and configuring policies for the VDIs, hands-on experience in troubleshooting issues related to Windows 10/ Windows 11.In-depth knowledge on packaging applications using the app volume manager and Thin-App console.Work as a team player and collaboratively work with multiple teams.Upgrading the Horizon infra to the next best version. Client handling communication, managing team, providing KT both technical and Process related to the new joiners.Managing Citrix Xen-App and Xen-Desktop management.Understanding and hands-on experience of configuring Citrix policies.Basic knowledge of Azure Cloud administration and good to know Azure AVD functionality.Experience on working in incidents, service requests and changes.Experience in creating SOPs and Runbooks Identify RCA for re-occurring issues.Document RCA for P1 and Major incidents, provide technical expertise as per best practices and should come up with automation solutions as per client need. Technical Experience.1.Minimum of 5 years of experience in managing Horizon sites and strong VDI administration skills 2. Hands-on in managing VDI farm, packaging applications and troubleshooting performance-based issues 3. Providing effective inputs to enhance user experience and configuring optimization policies for the environment 4. Deep knowledge on GPOs specific to the Horizon infrastructure, DEM/ View Persona policies and managing the Composer server database, back up of the view components 5. Hands-on experience in working on the View Horizon Console, DEM, and App volume manager console 6. Certificate management and good understanding on VMware vSphere concepts like Snapshot management, HA, DRS, resource pools, template and clone management.7 Should be able to understand architectural set up of an environment and the flow of the user session to connect to the VDI and also RDSH sessions and applications.8. Good to have PowerShell scripting skills. Professional Attributes.1.Should be able to work in 24/7 Rota 2. Should have a minimum experience of 36 months 3. Should have good communication skills 4. Should be ready to acquire new skills 5. Should be flexible during OOH. Educational QualificationGraduate Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration, Citrix ADC (NetScaler) Adminis, Services (MCS)Citrix Machine C Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary As a Citrix Virtual App, VDI, NetScaler, MCS (Machine Creation Services), PVS (Provisioning Services), Citrix Cloud, and Application Packaging Support Specialist, you will be responsible for delivering exceptional technical support to clients, ensuring the optimal performance and reliability of Citrix environments. You will interact directly with clients, diagnose and resolve issues, and leverage your expertise to implement effective solutions. Your role will involve collaboration with various teams to maintain and enhance service quality. Roles & Responsibilities- Client Support:Serve as the primary point of contact for clients, providing expert support for Citrix Virtual Apps, Desktops, NetScaler, MCS, PVS, Citrix Cloud, and application packaging.- Issue Resolution:Accurately diagnose client issues, interpret technical problems, and design comprehensive solutions based on in-depth product knowledge.- System Maintenance:Ensure the continuous smooth operation of Citrix environments, including Virtual Apps, Desktops, NetScaler (as Citrix Access Gateway and Load Balancer), MCS, PVS, Citrix Cloud, and application packaging tools, addressing and resolving any disruptions promptly.- Application Packaging:Utilize Citrix native tools and third-party solutions to package applications for deployment within the Citrix environment.- User Profile Management:Manage user profiles using Citrix UPM (User Profile Management) and third-party tools to ensure consistent and reliable user experiences.- NetScaler Configuration:Configure and manage various NetScaler appliances (VPX, MPX, SDX) for Citrix Access Gateway (CAG), Load Balancing (LB), and perform Multi-Factor Authentication (MFA) setups. Manage firmware upgrades and ensure optimal performance.- Migration Projects:Execute migrations from older Citrix versions (e.g., XenApp 6.5, Xen-Desktop 7.x) to the latest versions (e.g., Citrix Virtual Apps and Desktops 1912 LTSR, 7.x)- Disaster Recovery (DR):Implement and maintain DR solutions for Citrix environments, ensuring business continuity (e.g., leveraging Citrix Cloud Disaster Recovery).- Patching and Updates:Manage patching and updates for Citrix infrastructure servers, VDI, and associated components to ensure security and performance.- Monitoring and Analytics:Utilize Citrix native tools (e.g., Citrix Director, Citrix Analytics) for proactive monitoring and performance analysis.- Automation**:Implement automation for routine tasks using Citrix native capabilities (e.g., Citrix PowerShell SDK, Citrix App Layering).- Infrastructure Hardening:Implement hardening techniques to secure Citrix infrastructure against vulnerabilities.- Vulnerability Remediation:Identify, assess, and remediate vulnerabilities within the Citrix environment.- Certificate Management:Manage and renew certificates on NetScaler appliances to ensure secure communication. Professional & Technical Skills- Must-Have Skills: - Citrix Virtual Apps and Desktops Administration - Citrix ADC (NetScaler) Administration and Configuration - Services (MCS)Citrix Machine Creation - Citrix Provisioning Services (PVS) - Citrix Cloud Services Administration - Application Packaging using Citrix native tools and third-party solutions - Citrix User Profile Management (UPM) and third-party profile management tools - NetScaler configuration and management for Citrix Access Gateway (CAG) and Load Balancing (LB) - Experience with various NetScaler appliances (VPX, MPX, SDX) - Experience in configuring MFA and managing firmware upgrades on NetScaler - Experience migrating from older Citrix versions (e.g., XenApp 6.5, Xen-Desktop 7.x) to latest versions (e.g., Citrix Virtual Apps and Desktops 1912 LTSR, 7.x) - Disaster Recovery (DR) solutions for Citrix environments - Patching and updating Citrix infrastructure servers and VDI environments - Monitoring and analytics using Citrix native tools (e.g., Citrix Director, Citrix Analytics) - Automation using Citrix native capabilities (e.g., Citrix PowerShell SDK, Citrix App Layering) - Hardening of Citrix infrastructure - Vulnerability remediation - Certificate management and renewal on NetScaler appliances - Strong understanding of system and application support - Experience in troubleshooting and problem-solving within Citrix environments Good-to-Have Skills: - Software Quality Assurance (SQA) - Familiarity with other virtualization technologies and tools - Proven experience in supporting Citrix Virtual Apps, Desktops, ADC (NetScaler), MCS, PVS, Citrix Cloud, and application packaging.- Excellent analytical and diagnostic skills with a strong ability to think critically and solve complex problems.- Exceptional communication and interpersonal skills to interact effectively with clients and internal teams.- Ability to work independently and as part of a team in a fast-paced environment.- Relevant certifications in Citrix (e.g., CCA-V, CCP-V, CCE-V) are preferred. Additional Information:- The candidate should have minimum 3 years of experience in Citrix Virtual App, VDI, NetScaler, MCS.- This position is based at our Bengaluru office.- A 15-year full time education is required. Qualification 15 years full time education

Company Description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments – portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings. Responsibilities Job Description Provide project- specific architectural and comprehensive technology designs, solutions and implementation plans for key programmes Review and evaluate, cost and develop optimized infrastructure designs based on rigorous understanding of returned benefits and ROI/TCO which balance cost with resilience, DR and recoverability Aid the simplification of our complex on-premise IT infrastructure estate Evaluate entire projects from a technical stance, ensuring that the methods and technologies used are practical and fit for purpose Validate and challenge the detailed technical infrastructure architectures provided by the technology partners, fellow team members and vendors in support of a project or technical solution Evaluate the current technical infrastructure tools and solutions, making recommendations for improvement, capability uplift or risk mitigation. Work with partners and team members to enable transition of workloads from on premise data centre’s to Cloud environments Assist in transition of the developed solution to implementation with partnership from Service Operations Act as final path of escalation within their area of expertise for any architecture under their development or control Investigate the viability of upcoming and emerging technologies to improve the infrastructure's stability, longevity, and adaptability Develop a technical architecture based on any R&D or existing knowledge that are dependable, scalable, and fit for purpose and can be transitioned to implementation Assure any developed architectures fit appropriately within the overarching IQ-EQ IT Vision and Strategy across all regions Participate in architecture governance forums, architecture reviews and/or audits Tasks Collaborate with subject matter experts in Enterprise Technology, Service Management, Security, Technology Partners and project teams in Technology to provide infrastructure solution designs and supporting guidance Be the on-point contact for all queries relating to the Infrastructure Technical designs Highlight infrastructure project risks and work with internal teams and partners to mitigate Provide technical authority and governance across IQ-EQ Present at all levels (inc C-Level and to Regional Leads) to win over key stakeholders in respect of solutions/change required Clearly report progress against plans and escalate as needed Key competencies for position and level Customer Focus - Gaining insight into customer needs & identifying opportunities that benefit the customer. Designing solutions that meet customer needs Communicates Effectively – Adjusting communication style to fit the audience & message. Providing timely information to help others across the organisation. Encourages the open expression of diverse ideas and opinions Action Orientated – Readily take action on challenges without unnecessary planning and identifies new opportunities, taking ownership of them Interpersonal Savy – Relating comfortably with people across all levels, functions, cultures & geographies. Builds rapport in an open, friendly & accepting way Commercial awareness – Knowledge of what is happening in the external market and how to make Technology a differentiator Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Facilitate open and frank debate to drive forward improvement Emotional and Cultural Awareness Qualifications Required Experience Education / Professional Qualifications Degree level education is preferred but equivalent professional experience in IT is acceptable. Experience across application delivery. Background Experience Experience of working with hybrid cloud infrastructure environments and preferably knowledge on complex distributed data centre architectures and virtualization of networks Technical Practical knowledge of key technology infrastructures, AD, network, VPNs, monitoring solutions and security components Experience in Citrix deployments and optimal configuration Management and leadership Able to present and communicate solutions clearly and concisely with technical and non-technical audiences from senior stakeholders to project teams, including external customers Excellent interpersonal skills including facilitation, negotiation, collaboration and influencing Show more Show less

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : Microsoft Azure Windows Virtual DesktopMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving application-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve application-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Develop and maintain documentation for troubleshooting procedures.- Participate in on-call rotation to provide support outside of business hours.- Conduct regular system audits to ensure data integrity and security. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Good To Have Skills: Experience with Microsoft Azure Windows Virtual Desktop.- Strong understanding of virtualization technologies and Citrix products.- Knowledge of network protocols and troubleshooting techniques.- Experience in implementing and maintaining Citrix environments.- Ability to analyze and interpret system logs for troubleshooting purposes. Additional Information:- The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Virtual Desktop Operations team within Barclays Collaboration Services fronts the service delivery of a 24x7 third-level and engineering support service across ConnectApps and VDI solutions within the firm. The team aim to pro-actively improve the environment through monitoring and automation, and so ensure Service Operations continue to underpin the growth of the business as a whole.Purpose of role:To provide 24*7 supports to internal & external users. Manage Multiple Citrix farms and VDI. Managing multiple Citrix XenApp and XenDesktop/VDI farms (monitoring, housekeeping, changing, app releasing and many other BAU tasks)Developing and integrating of key technology solutionsKey AccountabilitiesManage Citrix XenAppp and XenDesktop/VDI systems (monitoring, capacity management and planning, business continuity management, housekeeping)Manage Citrix cloud integration, including DaaS, Performance Analytics and Security Analytics. Manage Remote Desktop PC deployment, Configuration and TroubleshootingMonitoring the performance of Citrix components to maintain the consistent user experience Implement releases, undertake installation and maintenance of applications to Citrix\VDI platform Provide 3rd line support for incidents and problems, respond to user queries and data requests efficiently Analyse incidents, identify root causes and provide solutions for system issues.Analyse existing workloads and implement automations where possibleAssist other line technicians with support issues where required and mentor them where necessary Provide technical support and advice to usersCompose required service\support documentationUnderstanding of the security protocols within the banking environmentAssists in integrating, configuring and testing infrastructure solutions provided by EngineeringTake direction from Engineers and Senior Engineers in all areas of system support and system performanceEnsures quality and efficiencies in implementation and maintenance of systemsBroad understanding of BCM/DR related activities within the serviceCapacity Planning and MonitoringPerson SpecificationStrong broad and current technology knowledge acquired in enterprise scale infrastructure organization.Skills and experience of Citrix technologies, XenApp, Xendesktop, Storefront etc.Skills and Experience of managing Citrix Cloud and on prem environmentExperience of manging Azure VDI deploymentExperience of managing large scale VDI/RPC deploymentsExperience of monitoring capacity and performance of Citrix componentsKnowledge of Microsoft desktop operating systems in enterprises.Knowledge of VMware virtualization products in enterprises.Experience of monitoring capacity and performance of Citrix componentsKnowledge of Microsoft desktop operating systems in enterprises.Knowledge of VMware virtualization products in enterprises.Knowledge of Ivanti products in enterprises.Familiarity with enterprise software deployment products.Demonstrated understanding of desktop virtualization concepts.Awareness of application virtualization and application streaming concepts.Familiarity with diverse hardware platformsA track record of working within a services/support organization and familiarity.Understanding of Remote Support Solutions.Experience of working with global enterprise support teams.A confident and motivated person, with demonstrable experience working in a challenging / high pressure environment.Experience of working within a truly global organization, and the challenges that brings (time zone, culture, etc.).Can demonstrate experience in managing a variety of improvement streams.A proven track history of manipulation of large amounts of raw data and the ability to represent this to senior stakeholders in a clear and succinct manner.Strong communication and senior management presentation skills. Additional Information:- The candidate should have minimum 5 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Autosys Administration Good to have skills : citrix adminMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Project Role :Operations Engineer Project Role Description :Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have Skills :Autosys AdministrationGood to Have Skills :No Technology SpecializationJob Requirements :Key Responsibilities :-Experienced in Job Scheduling and Monitoring of Jobs -Experience in working using Autosys GUI and CLI -Experience in Job Creation / Modification / Deletion -Troubleshooting with jobs schedule and agent related issues, Calendar creation and Maintenance -Responsible for Design and Implement the new batch jobs -Setting up of new day process jobs for various applications -Scheduling batch Jobs and testing it in the test Environments and migrate into Production Technical Experience :-Experience in Autosys agent Installation, Autosys Database Administration, patching and Autosys upgrade activities -Installation and configuring of Autosys/WCC and EEM applications -Candidate should have good experience in Autosys tool Administration and job migration -Candidate should have good knowledge on troubleshooting of Autosys tool issues -Strong knowledge and acceptance of Incident, Change and Problem Management -Help the Batch monitoring team to resolve the issues Professional Attributes :-Shell Scripting Knowledge -Performs troubleshooting and resolution of incidents and assists application developer team with troubleshooting as needed, interacts with software vendor for incident resolution -Knowledge on Autosys Tool Educational Qualification:-Bachelor DegreeAdditional Info : Qualification 15 years full time education

Mindtree Limited is looking for Senior Specialist - Package Implementation to join our dynamic team and embark on a rewarding career journey. Perform initial diagnoses and prescribe the best treatments possible, Must explain complex conditions in simple terms. Diagnosing and treating conditions that affect women, such as certain types of cancer and conditions like menopause Working with expecting mothers to explain the childbirth process Performing routine checkups with patients Providing childbirth and postpartum care for new mothers

Role & responsibilities Citrix L3 Wintel L3 Engineer with very good troubleshooting and communication skills Deploy and manage Citrix end to end infrastructure in AWS Any Cloud Ability to handle Hybrid Citrix environment with Control Centers at Citrix Cloud Thorough knowledge in handling Citrix DesktopsasaService DaaS Proficiency in Delivery Group machine catalog machine creation services MCS Ability to handle Citrix Netscaler ADC including all SSL renewals ADC policies Virtual Servers Knowledge of handling Citrix Solution with SAML SSO through Okta ADFS Any IdP for secured single sign on Experience in Citrix DaaS Virtual Apps and services with multiple sites and farms Citrix Patch Management and life cycle management Experience on Citrix WEM Citrix Policies Active Directory Policies Knowledge in configuring Roaming profiles and Streaming profile Citrix upgrade and farm consolidation from planning to implementation PowerShell scripting IIS Log cleanup basic deployment application pool recycle ITIL Working Knowledge of Ticketing tool any Good knowledge of change management processes and Problem Management Demonstrate good communication analytical problem solving skills