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6.0 - 9.0 years

0 Lacs

Bengaluru, Karnataka, India

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Experience Required - 6 to 9 years Notice Period - 0 to 30 days Role Overview As an Engineer โ€“ Client Management , your primary responsibility is to enhance end-user productivity by efficiently diagnosing and resolving computer and system-related issues. You will play a key role in providing technical support across various platforms, with a strong focus on Microsoft Windows 10/11 , networking , cloud-based services , and Microsoft Intune . The role also demands excellent interpersonal and communication skills to build rapport with users and collaborate effectively with support teams. Key Responsibilities Incident Management : Take ownership of incidents assigned to your group. Quickly isolate and resolve issues using targeted diagnostic procedures. Request Fulfilment : Understand and fulfill user service requests promptly and accurately. Intune Management : Handle the deployment and management of applications using Microsoft Intune. Application Packaging & Software Management : Package, distribute, and manage software installations. Documentation : Maintain detailed resolution records in the IT Service Management (ITSM) system. Directory Services : Working knowledge of Active Directory , Group Policies , DNS , and DHCP . Technical Skills Required 5โ€“8 years of experience in end-to-end Intune software deployment , including release, distribution, and installation. Expertise in Intune and Ivanti for software deployment. Experience in requirement gathering and license procurement. Ability to drive automation for service efficiency. Ensure compliance with organizational policies and procedures . Generate management reports on release progress. Responsible for release package design , build, testing, and deployment planning. Coordinate with build/test and release teams. Oversee communication, training, and service rollout strategies. Develop and implement strategies for patch management and software updates . Experience Requirements 5โ€“8 years of experience supporting enterprise environments, specifically in: Deployment, maintenance, and troubleshooting of Windows 10/11 devices. Providing Citrix support. Proficiency in SCCM or Ivanti for system management. Collaboration with stakeholders and infrastructure teams for updates, licensing, and upgrades. Experience with reporting and technical documentation . Working in a multinational environment . Show more Show less

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6.0 years

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Noida, Uttar Pradesh, India

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Role: ๐——๐—– ๐—ง๐—ฒ๐—ฐ๐—ต๐—ป๐—ถ๐—ฐ๐—ฎ๐—น ๐—–๐—ผ๐—ป๐˜€๐˜‚๐—น๐˜๐—ฎ๐—ป๐˜ Experience: 6+ Years Location: Noida (Onsite) Notice period: Immediate/15 days Language proficiency: English, German, French Roles & Responsibilities:- ยป 3 yearsโ€™ experience in an international Enterprise-level ๐œ๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ ๐Ÿ๐š๐œ๐ข๐ง๐  role. ยป Good exposure of ๐Ž๐€๐ฎ๐ญ๐ก ๐Ÿ.๐ŸŽ, ๐Ž๐ฉ๐ž๐ง๐ˆ๐ƒ ๐‚๐จ๐ง๐ง๐ž๐œ๐ญ ๐š๐ง๐ ๐’๐€๐Œ๐‹ security standards with ๐ ๐ฅ๐จ๐›๐š๐ฅ ๐ข๐๐ž๐ง๐ญ๐ข๐ญ๐ฒ ๐ฉ๐ซ๐จ๐ฏ๐ข๐๐ž๐ซ๐ฌ including AADS, ADFS, GoogleID, OKTA, PING ยป Remote software distribution technologies like SCCM/ARD etc. desirable ยป Windows Application packaging and deployment experience desirable ยป ๐—ช๐—ถ๐—ป๐—ฑ๐—ผ๐˜„๐˜€ ๐—ฉ๐—ถ๐—ฟ๐˜๐˜‚๐—ฎ๐—น๐—ถ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐˜๐—ฒ๐—ฐ๐—ต๐—ป๐—ผ๐—น๐—ผ๐—ด๐—ถ๐—ฒ๐˜€ experience including Citrix, Windows Remote Desktop, App-V, Hyper-V VMware Horizon, Windows Virtual Desktop desirable. *๐€๐ณ๐ฎ๐ซ๐ž ๐ฉ๐ฅ๐š๐ญ๐Ÿ๐จ๐ซ๐ฆ ๐ž๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž ๐ฐ๐ข๐ญ๐ก ๐ซ๐ž๐ฅ๐š๐ญ๐ž๐ ๐œ๐ž๐ซ๐ญ๐ข๐Ÿ๐ข๐œ๐š๐ญ๐ข๐จ๐ง๐ฌ (Must) Immediate joiners can drop their resume to Adityaprerana.t@codilar.com Show more Show less

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5.0 years

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Pune, Maharashtra, India

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System Administrator Team Lead/ Service Delivery Manager/ NOC Supervisor Multiple Open Positions!! URGENT REQUIREMENT!! Looking for at least 5+ Years of experienced System Administrator Team Lead/ Service Delivery Manager/ NOC Supervisor (Handling L1 & L2 Escalations). A System Administrator Team Lead/ Service Delivery Manager/ NOC Supervisor, will have experience in (but not limited to) Team Management covering following: Performance Appraisal Process Performance Management Performance Monitoring Project Management Task Management Client Management Business Process Management Change Management & Incident Management Technical Skills: Microsoft 365 environments including configuration/ MS Exchange Windows Server 2016 & 2019 Troubleshooting Installation, updates, and system design Server task management Additionally, responsible for the management and administration of their virtualized Windows environment. Basics of Azure Management Active Directory Troubleshooting DNS/DHCP Troubleshooting Virtual Machines Concepts & Troubleshooting VMware/ VSphere /Citrix/ Azure/ AWS Creating VMs/ Managing VMs/ Managing Virtual Infrastructure Single Sign-on Cloud Identity Basic to intermediate Networking knowledge. Key Responsibilities: Team management Skills are a must have. Candidate should have strong technical experience as the position demands of a technical manager and not just a manager. Should have experience in managing tasks assigned to the team and ensure the tasks are completed by the team. Should have experience in service delivery as a lead, where he/she should be able to manage the delivery of the project by ensuring that all the client's tasks are completed by the team on time with top quality. Ensuring the performance of the team is top notch, and constantly tracking the performance for improvements. Should be able to guide the team with technical support, troubleshooting, and complex problem resolution on escalated issues while monitoring and maintaining IT Infrastructure stability. Act as an escalation point, for Service Operations where there is a need to escalate to L2/L3 and for problems pertaining to IT technology with a view to re-engineering. Lead projects, in conjunction with Senior and Lead engineers overseeing the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Undertake the role of Technical Lead on internal projects applying significant communications, organizational and technical skills to achieve successful outcomes. Strong, hands-on experience with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), VMware vSphere, and Windows Server/OS. Technical experience with modern deployment and management technologies โ€“ Microsoft Intune, Microsoft Endpoint Manager, Autopilot, โ€“ Subject Matter Expert level Extensive technical expertise in designing and building virtual working solutions using Microsoft Windows Virtual Desktops (WVD), Multi-Session Windows 10 โ€“ Subject Matter Expert level. Azure experience and knowledge. Experience with other cloud platforms may suffice (AWS, Google Cloud Platform). Some experience in SAML Single Sign-on, Multi-Factor Authentication, Cloud Identity, and SaaS Identity administration/deployment experience. Ability to understand architecture/design, and administration of networks (firewalls, routers, switches, and load-balancing technology.) Intermediate to expert-level experience in troubleshooting and diagnosing network problems and determining the most appropriate means of resolving problems and issues to improve network performance. Required Qualifications: Minimum 5+ years of systems engineering experience in Microsoft Exchange, Microsoft 365 (Exchange Online, Intune MDM, Teams, SharePoint, OneDrive), VMware vSphere/vCenter, and some degree of exposure to public Cloud Hosting Technologies (AWS or Azure). 1+ years of experience handling team and managing resources 1+ years of experience in project management/ Leading team/ Delivery Management/ Operations handling. 2+ Years of experience and knowledge in client handling Soft Skills: Excellent communication skills are a must have skill for this role. Experience in providing efficient and timely answers to a wide range of technical questions. Provides customers with a feeling of confidence in the teamโ€™s professionalism, reliability, and commitment to MSP Squareโ€™s technology. Experience working with US clients. Preferred Qualifications ITIL Certified PMP Certified Microsoft 365 Certified Enterprise Administrator Expert MS Server Certified Professional MS Azure Certified Administrator VMware Certified Professional MSP Experience Mac OSX Experience Exposure to MDM Solutions (Microsoft M365 Intune MDM, Citrix XenMobile, VMware AirWatch, Cisco Meraki Systems Manager). Show more Show less

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2.0 - 5.0 years

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India

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Job Description: Good skills in Adobe InDesign, Illustrator, Photoshop, Ms-Word and PowerPoint. Experience in Localization industry/projects is a must. (This means candidates should have worked on different languages in InDesign, MS Word, OCR Tasks, and performing QA). Working knowledge of Acrobat Professional, InDesign, Photoshop, Illustrator is preferred. Ability to meet fast turnaround deadlines. Good in Written and Verbal Communication. Having good IQ level and can take self-decisions during critical situations. Comfortable to work in night shift. Candidates Experience: Candidates should understand Windows/MAC environment, knowledge of email, MS - Office and the Internet. Good understanding of financial project and formatting knowledge of financial tables. Experience of using Citrix, VPN, and any other application knowledge. Working experience in Localization DTP, Formatting text, OCR Tasks, and quality checks. Shift Timings- 8:30 PM IST - 5:30 AM IST Required Experience: 2-5 Years Salary Range: 4LPA-6LPA Show more Show less

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0 years

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Hyderabad, Telangana, India

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Responsibilities Design, build, and manage Azure infrastructure, ensuring high availability, performance, and security. Implement DevOps practices using Azure DevOps, CI/CD pipelines, and infrastructure-as-code (IaC) tools. Manage and optimize Azure Kubernetes Service (AKS) clusters, ensuring scalability, security, and efficiency of containerized applications. Configure and maintain Azure-based servers and Citrix Virtual App environments. Optimize performance, security, and disaster recovery strategies across Azure infrastructure, AKS clusters, and Citrix environments. Automate cloud operations using scripting (Python, Bash, PowerShell) and configuration management tools (Puppet and Terraform). Implement monitoring, logging, and alerting strategies for cloud services, applications, and infrastructure. Apply cloud security best practices, ensuring compliance with organizational and regulatory security standards. Collaborate with developers, architects, and infrastructure teams to streamline cloud deployments and ensure operational efficiency. Participate in an On-Call rotation to provide support for critical cloud systems. Education / Qualifications Hexagon is seeking a highly motivated and experienced Site Reliability Engineer (SRE) to design, build, and manage our Azure cloud infrastructure. This role will be instrumental in implementing DevOps practices using Azure DevOps, optimizing and managing Azure Kubernetes Service (AKS) clusters for containerized applications, and configuring and maintaining Azure-based servers and Citrix Virtual Apps and Desktops environments. Should have relevant bachelors degree in Engineering stream. Proficiency with monitoring tools (e.g., Datadog, Prometheus, Grafana, LogicMonitor). Strong understanding of IT infrastructure, including servers, networks, and cloud environments across different OS platforms. Experience with virtualization platforms and cloud security strategies. Hands-on experience with container orchestration (e.g., Azure Kubernetes Service (AKS) or equivalent). Proficient in automation tools (e.g., Puppet and Terraform) and scripting languages (Python, Bash, PowerShell). Experience in setting up alerting and monitoring for containerized and microservices environments (Kubernetes, Docker). Familiarity with DevOps best practices, including CI/CD pipeline development. Strong problem-solving and analytical skills, with a focus on proactive identification and resolution of issues. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Preferred Qualifications Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect, or Azure DevOps Engineer Expert) are highly desirable. Experience with Citrix Virtual Apps and Desktops administration is a plus. About Hexagon Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous โ€“ ensuring a scalable, sustainable future. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. Hexagonโ€™s R&D Centre in India Hexagonโ€™s R&D Centre in India is the single largest R&D centre for the company globally. More than 2,000 talented engineers and developers create innovation from this centre that powers Hexagon's products and solutions. Hexagonโ€™s R&D Centre delivers innovations and creative solutions for all business lines of Hexagon, including Asset Lifecycle Intelligence, Autonomous Solutions, Geosystems, Manufacturing Intelligence, and Safety, Infrastructure & Geospatial. It also hosts dedicated service teams for the global implementation of Hexagonโ€™s products. R&D India โ€“ MAKES THINGS INTELLIGENT Asset Lifecycle Intelligence: Produces insights across the asset lifecycle to design, construct, and operate more profitable, safe, and sustainable industrial facilities. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcomeโ€”as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here. Show more Show less

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8.0 years

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Hyderabad, Telangana, India

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion โ€“ itโ€™s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Job Description: We are looking for an experienced L3 Network Engineer to lead our network operations. The successful candidate will have extensive experience with Cisco AAA servers, Cisco Next Gen Firewalls, Palo Alto Firewalls, Citrix Load Balancers, and Cisco ACI & SDN. This role involves designing, implementing, and optimizing network solutions, as well as providing advanced support and guidance to the network team. Key Responsibilities: In depth knowledge of routing protocols like BGP, OSPF, EIGRP and RIP Hands on experience (Expert level) of Routing & Switching on vendor devices Cisco, Palo Alto, Citrix and Cisco ACI Extensive hands on knowledge of Multi-Pod and Multi-Site ACI design, implementation, and support, Tenant constructs, Application network profiles, Contracts, Fabric access policies, L3 extensions & Routing and L3 policies Working knowledge of Citrix and F5 load Balancer products. Will provide level 2 support as the final point of escalation and run with issues until the point of resolution. Supporting in rotation shifts plus 24/7 On Call support when needed Qualifications Troubleshooting traffic flows via underlay and overlay Strong Documentation skills Design and implement advanced network solutions. Lead troubleshooting and resolution of complex network issues. Configure and optimize Cisco AAA servers. Manage and secure Cisco Next Gen Firewalls and Palo Alto Firewalls. Oversee the deployment and management of Citrix Load Balancers. Implement and manage Cisco ACI & SDN solutions. Provide technical leadership and mentorship to the network team. Ability to assist with incident investigations through to timely resolution. Forward planning and ability to manage non-complex implementations. Excellent analytical & interpretive skills. Develop and maintain network documentation and standards. Good Knowledge of ITIL framework and Service management. Required Skills: Extensive experience with Cisco AAA servers. Advanced proficiency in managing Cisco Next Gen Firewalls and Palo Alto Firewalls. In-depth knowledge of Citrix Load Balancers. Expertise in Cisco ACI, SDx, Cisco IOS & NXOS Strong leadership and project management skills. Excellent problem-solving and analytical abilities. Superior communication and interpersonal skills. Qualifications: Bachelorโ€™s degree in Computer Science, Information Technology, or a related field. Minimum of 8 years of experience with 5 years of hand on experience on technology Relevant certifications (e.g., CCNP, CCIE, CISSP PCNSE) are highly desirable. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less

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4.0 - 8.0 years

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Hyderabad, Telangana, India

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TCS is Hiring for Routing & Switching & Security (Network Security) Location- Hyderabad/Banglore Experience- 4 to 8 Years Job Description- Role Network Security Engineer Required Technical Skill Set Strong Knowledge on Network Security, Firewall, Routing, Switching. Regression testing in Firewall Products. (Strong Knowledge) Strong Knowledge Skills sets on Zones, Policies, NAT, IDP/IPS, VPN, Proxy, SSL, Application Protocols, Network Security protocols, Load Balancing, High availability mode. Experience with the design, configuration, implementation and troubleshooting of Juniper Firewall, Cisco ASA/FTD, Palo alto VM series, firepower IDS/IPS, Zscaler proxy, Citrix Netscaler and WAF. Responsible for the planning, design, implementation, organization, and operation of Firewalls based perimeter security network and network security devices. Regression testing of building up setup, qualifying regression scripts and raising bug. Understand Business Requirements, participate in Requirements Analysis, support complete network and security solutions based on operational needs Deploy, update, manage, maintain, and monitor Clientโ€™s B2B infrastructure (SSL and IPsec VPNs) including firewalls (and their rule sets). Implement and maintain filtering policies and rules for web proxies and report on proxy utilization. Deliver 24/7/365 intelligent (eyes on screen) monitoring and human analysis of firewalls. Ability to work on multiple concurrent tasks with conflicting priorities. If Interested kindly share your cv to aarti.tadkase@tcs.com Regards, Aarti Show more Show less

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1.0 - 4.0 years

0 - 3 Lacs

Bangalore Rural

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Tata Elxsi is a global design and technology services leader for Automotive, Media, Communications and Healthcare. The Company helps customers reimagine their products and services through design thinking and application of digital technologies such as IoT (Internet of Things), Cloud, Mobility, Virtual Reality, and Artificial Intelligence Roles and Responsibilities : Specialized skillsets such as : Virtualized infrastructure management (VMware, Citrix, Microsoft) Virtualized Desktop Infrastructure (VDI) administration Data centre migration planning and execution Enterprise and hybrid cloud orchestration and automation. Resident Xpert Consultant Key Responsibilities VMWare Thorough understanding of VMware architecture Hands on experience in managing production VMWare clusters. Good in storage concepts Good at vSphere cluster upgrades and troubleshooting VMWare internal networking architecture understanding Physical switch connectivity, resiliency, multi-pathing etc. Nutanix Thorough understanding of Nutanix architecture Very good in virtual networking concepts Installation and configuration of Nutanix Clusters Firmware and Software upgrades on Clusters VM migration from 3-tier to Nutanix AHV (using MOVE) Troubleshooting, performance and availability issues Capacity planning & reporting Collaborate with Nutanix support for advanced troubleshooting. Participate in planning and execution of DR drills (PD, Leap etc.) Requirements Experience in system administration and virtualization technologies Excellent knowledge of Nutanix AOS/AHV and VMware ESXi or other converged or hyperconverged platforms. Able to independently analyse and diagnose highly complex problems across different platforms. Customer centric approach, excellent communication skills High level of comfort performing white boarding sessions, group presentations and other customer centric documentation. Preferred Skills VMware Certification such at VCP or VCAP. Migration of workload, both P2V and V2V. Understanding of storage technologies and data protection technologies like replication, snapshots, backup, restore, etc. Python/PowerShell scripting to automate tasks (Desirable)

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1.0 - 3.0 years

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Mumbai Metropolitan Region

Remote

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Job description: Job Description Do โ€ข Excellent communication skills โ€ข Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. โ€ข Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. โ€ข Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support โ€ข Answer incoming calls and respond to customerโ€™s emails in timely manner. โ€ข Manage and resolve customer complaints. โ€ข Identify and escalate issues to supervisors as and when needed. โ€ข Provide product and service information to customers. โ€ข Research required information using available resources and Offer Solution to customers. โ€ข Research, identify, and resolve customer complaints using applicable software. โ€ข Route calls and tickets to appropriate resources and Domains who can best support he user, โ€ข Document all call information according to standard operating procedures. โ€ข Recognize, document, and alert the management team of trends in customer calls. โ€ข Create SOPs for new Issues and resolution given. โ€ข Complete call logs and reports. อ อ อ อ Mandatory Skills: Desktop Support . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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12.0 years

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Chennai, Tamil Nadu, India

Remote

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Job Title: Senior Manager โ€“ Global Hosting Services Career Level: E Introduction to role: Are you ready to disrupt an industry and change lives? As a Senior Manager in Global Hosting Services, you'll be strategically positioned within Enterprise Technology Service โ€“ GHS Operations to support centralized infrastructure services for business functions. This role is crucial in aligning with the Global IT strategy, focusing on Compute, Database, Middleware, Storage, and Backup Technologies. You'll be responsible for making reactive and proactive configuration changes to minimize operational disruptions, ensuring that identity and access control best practices are followed to prevent unintended access or production changes. Your mission is to lead a support team that swiftly resolves technical issues, minimizing service disruptions and ensuring smooth BAU Support services. Accountabilities: Collaborate with remote team members to build and maintain positive, productive team relationships. Maintain awareness of all outstanding in scope services pre- and post-delivery issues and provide status to leadership team. Provide accurate reports and metrics to company management on the status and budget of ongoing projects and agreements. Focus on improving customer service experience & create action plans for engaging cross-functional teams and facilitate organic growth. Take ownership of the infrastructure services service level agreements between service provider and AZ. Review the detailed parameters of the services & enable service quality. Manage the onboarding of Technology Services & Tasks release into BAU, govern the respective product line RACI for consistent service delivery. Ensure that risks are identified, communicated, and mitigated and that services and BAU run smoothly. Collaborate with cross-functional Application teams to assist Service support in BAU. Develop use cases into high-quality solutions in your specialist area. Develop positive relationships with teams involved in the downstream technical processes. Supervise IT services team to support and maintain IT infrastructure within agreeable service level agreements. Analyze existing IT systems and provide improved solutions. Communicate, influence, and work with stakeholders including ETS operations team to align with processes and coordinate to deliver infrastructure strategy of AZ IT. Develop & maintain the infrastructure catalogue for BAU support across providers. Show consistent aspiration to challenge the status quo and improve customer satisfaction. Understand the technical challenges, incident chronology, communicate timely and consistently on incident management process. Perform root cause analysis of infrastructure problems and develop resolution plans. Produce weekly and monthly summary management reports on technical support tickets. Manage prioritization, escalation, and resolution of support incidents to the respective infrastructure support team. Ensure that risks are identified, communicated, and mitigated and that services and BAU run smoothly. Attend technical meetings and coordinate with other functions within ETS Operations regarding implementation of new programs, problem resolution, and LEAN initiatives. 24x7 Support availability for critical incidents and requests based on demand. Essential Skills/Experience: Understanding of infra architecture concepts for resources like compute, storage, database, networking, load balancing, security, Kubernetes Analytical and problem-solving skills Ability to prioritize and multi-task to achieve competing goals and target dates Able to articulate technical issues in terms of business risk and opportunity 24x7 Support for critical incidents on the service scope area and BCP readiness whenever required to support across GTCโ€™s Bachelor/Masterโ€™s degree in computer science or IT with 12+ years of experience. In-depth or working knowledge on Technical Services Master's in business administration is advantageous Microsoft, Linux, Citrix, Database Certification is preferred Adaptable and progressive learner with the ability to explain complex technical concepts to a variety of audiences Ability to work independently and work collaboratively in a team environment Desirable Skills/Experience: The ability to make important decisions in a fast-paced environment Great interpersonal and communication skills Excellent time management and teamwork skills Ability to work effectively in a matrix organization is essential Experience and ability to work in shifts on rotational basis covering 24*7 support Lean & Six Sigma Skills Hybrid IT setup awareness Infrastructure Service Support Creating a great workplace environment with a culture of learning and continuous improvement through coaching, mentoring, and developing skills An active listener with excellent and confident communications and interpersonal skills with an ability to read complex customer situations and adapt as needed Able to negotiate and resolve conflicting priorities and to influence leadership teams When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca, we leverage technology to impact patients' lives directly by developing life-changing medicines. Our global organization is purpose-led, combining cutting-edge science with leading digital technology platforms. We empower our business to perform at its peak by driving cross-company change that disrupts the entire industry. With investment behind us, there's no slowing us down as we innovate, take ownership, and run with it. Here you'll find countless opportunities to learn and grow while contributing to something far bigger. Ready to make a difference? Apply now! Show more Show less

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3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

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Job description: Job Description Do โ€ข Excellent communication skills โ€ข Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. โ€ข Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. โ€ข Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support โ€ข Answer incoming calls and respond to customerโ€™s emails in timely manner. โ€ข Manage and resolve customer complaints. โ€ข Identify and escalate issues to supervisors as and when needed. โ€ข Provide product and service information to customers. โ€ข Research required information using available resources and Offer Solution to customers. โ€ข Research, identify, and resolve customer complaints using applicable software. โ€ข Route calls and tickets to appropriate resources and Domains who can best support he user, โ€ข Document all call information according to standard operating procedures. โ€ข Recognize, document, and alert the management team of trends in customer calls. โ€ข Create SOPs for new Issues and resolution given. โ€ข Complete call logs and reports. อ อ อ อ Mandatory Skills: Technical Support . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

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8.0 years

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India

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Job Summary: We are seeking skilled professionals at various experience levels to join our team in managing and expanding our Azure Windows Virtual Desktop (WVD) environment. Open roles range from Team Lead , Technical SME , to L1 Support Engineer . The ideal candidates will have expertise in Azure Virtual Desktop, automation, and user support in enterprise environments. Key Responsibilities (Level-Based Scope): Team Lead Responsibilities (8+ years): Lead and mentor a team to design, deploy, and manage Azure WVD environments. Define architecture strategy and best practices for cost, performance, and scalability. Oversee migration from legacy Citrix/VDI platforms to Azure WVD. Collaborate with cross-functional teams and stakeholders to align IT delivery with business objectives. Ensure adherence to compliance, governance, and documentation standards. Technical SME Responsibilities (5โ€“8 years): Design and implement WVD host pools, RemoteApps, and golden image lifecycle. Develop automation using PowerShell and ARM templates for deployment and management. Integrate WVD with Azure AD, Conditional Access, networking, and other Azure services. Troubleshoot complex issues and optimize performance and availability. L1 Support Responsibilities (3โ€“5 years): Provide day-to-day support for Azure WVD users and handle incident management. Perform basic VM and session host troubleshooting and user onboarding. Monitor systems using Azure Monitor and escalate issues as needed. Maintain user access, profile configurations, and follow standard operating procedures. Required Qualifications: Hands-on experience with Azure Virtual Desktop (WVD) administration. Knowledge of Azure AD, networking, storage , and security configurations . Experience in automation using PowerShell and familiarity with ARM templates . Understanding of networking protocols, VPNs, and firewalls . Experience with Citrix Virtual Apps , VMware Horizon , or similar platforms is a plus. Strong analytical and troubleshooting skills at all levels. Excellent communication skills ; ability to work in a collaborative, team environment. Preferred Certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert Show more Show less

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6.0 - 9.0 years

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Hyderabad, Telangana, India

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About The Role Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customerโ€™s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the โ€œthe time to marketโ€ for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. Whatโ€™s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Companyโ€™s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities: Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning. Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency Understand business scenarios in depth to define workload modelling for different scenarios Compliment architecture community by providing inputs & pursue implementation suggested for optimization Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations What weโ€™re looking for: Proficient with software development lifecycle (SDLC) and Software Testing techniques in an Agile/Scrum framework. Bachelor's/PG degree in Computer Science, Information Systems or equivalent 6-9 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in Databases / SQLs (e.g. SQl Server, Cassandra, Elastic Search, Postgres, MongoDB) Experience in message brokers (e.g. Kafka) Good knowledge in Cloud computing platforms (AWS, Azure), Containers (Docker) Web/UI Javascript frameworks (e.g. AngularJS, NodeJS, ReactJS) Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Experience testing with containers, cloud, virtualization, and configuration management. Demonstrate outstanding flexibility and leadership with communication of performance test result interpretation and explanation to both IT and Business Users. Strong communication skills and ability to produce clear, concise and detailed documentation Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary Experience working with SOAP and REST service and understanding of SOA architecture Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. Whatโ€™s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologyโ€“the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligenceยฎ, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwideโ€”so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Weโ€™re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Weโ€™re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. Thatโ€™s why we provide everything youโ€”and your careerโ€”need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: Itโ€™s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awardsโ€”small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316147 Posted On: 2025-06-02 Location: Gurgaon, Haryana, India Show more Show less

Posted 2 weeks ago

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6.0 - 9.0 years

0 Lacs

Gurugram, Haryana, India

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About The Role Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customerโ€™s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the โ€œthe time to marketโ€ for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. Whatโ€™s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Companyโ€™s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities: Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning. Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency Understand business scenarios in depth to define workload modelling for different scenarios Compliment architecture community by providing inputs & pursue implementation suggested for optimization Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations What weโ€™re looking for: Proficient with software development lifecycle (SDLC) and Software Testing techniques in an Agile/Scrum framework. Bachelor's/PG degree in Computer Science, Information Systems or equivalent 6-9 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in Databases / SQLs (e.g. SQl Server, Cassandra, Elastic Search, Postgres, MongoDB) Experience in message brokers (e.g. Kafka) Good knowledge in Cloud computing platforms (AWS, Azure), Containers (Docker) Web/UI Javascript frameworks (e.g. AngularJS, NodeJS, ReactJS) Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Experience testing with containers, cloud, virtualization, and configuration management. Demonstrate outstanding flexibility and leadership with communication of performance test result interpretation and explanation to both IT and Business Users. Strong communication skills and ability to produce clear, concise and detailed documentation Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary Experience working with SOAP and REST service and understanding of SOA architecture Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. Whatโ€™s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologyโ€“the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligenceยฎ, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwideโ€”so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Weโ€™re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Weโ€™re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. Thatโ€™s why we provide everything youโ€”and your careerโ€”need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: Itโ€™s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awardsโ€”small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316147 Posted On: 2025-06-02 Location: Gurgaon, Haryana, India Show more Show less

Posted 2 weeks ago

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0.0 - 9.0 years

0 Lacs

Gurugram, Haryana

On-site

Indeed logo

About the Role: Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customerโ€™s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the โ€œthe time to marketโ€ for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. Whatโ€™s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Companyโ€™s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities: Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning. Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency Understand business scenarios in depth to define workload modelling for different scenarios Compliment architecture community by providing inputs & pursue implementation suggested for optimization Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations What weโ€™re looking for: Proficient with software development lifecycle (SDLC) and Software Testing techniques in an Agile/Scrum framework. Bachelor's/PG degree in Computer Science, Information Systems or equivalent 6-9 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in Databases / SQLs (e.g. SQl Server, Cassandra, Elastic Search, Postgres, MongoDB) Experience in message brokers (e.g. Kafka) Good knowledge in Cloud computing platforms (AWS, Azure), Containers (Docker) Web/UI Javascript frameworks (e.g. AngularJS, NodeJS, ReactJS) Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Experience testing with containers, cloud, virtualization, and configuration management. Demonstrate outstanding flexibility and leadership with communication of performance test result interpretation and explanation to both IT and Business Users. Strong communication skills and ability to produce clear, concise and detailed documentation Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary Experience working with SOAP and REST service and understanding of SOA architecture Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . Whatโ€™s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologyโ€“the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligenceยฎ, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwideโ€”so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Weโ€™re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Weโ€™re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. Thatโ€™s why we provide everything youโ€”and your careerโ€”need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: Itโ€™s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awardsโ€”small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316147 Posted On: 2025-06-02 Location: Gurgaon, Haryana, India

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0.0 - 45.0 years

0 Lacs

Chennai, Tamil Nadu

On-site

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Job ID R-221987 Date posted 06/02/2025 Job Title: Engineer - Performance Test Engineer Grade - C2 Introduction to role As a Performance Test Engineer, you will conduct various testing activities within IT projects, working in line with set test strategies and good testing practices. Your role involves testing software products to a highly capable level and documenting the output of the testing activities in a clear and concise manner. Testing activities include performance requirements analysis, test design, test case and test charter creation, test execution, tooling, test documentation, and test reporting. Additionally, you will coach and mentor less experienced Test Engineers. Accountabilities Collate requirements from clients, help understand processes, documents associated, and suggest tests Understand application architectures and design performance test plans Review Test Strategy to understand and interpret subsequent processes and documentations for the project Create Test Plan to include project components, align with project plans, and walkthrough client for the same Create Test scripts using Open Text Loadrunner: Configure Load Injectors, Design and stabilize test scripts, Assess User requirements (protocols: Web/HTTP, Webservices, Citrix, TruClient) - Good problem-solving skills - Involve in troubleshooting script design challenges and find workarounds Perform Test Execution โ€“ Design Test Scenario, configure monitoring, interpret and perform breakdown analysis for servers Interpret Results โ€“ Collate results from HP Analysis, interpret monitoring results and understand/document critical points of failure Collaborate with application and infrastructure teams to understand performance bottlenecks and suggest corrective actions Assist interpreting ADDR and AWR reports to assess DB performance and possibly suggest improvements Create test summary reports by collating results and provide analysis and recommendations Proven data analysis and problem-solving skills Excellent communication (Verbal and non-Verbal) skills Suggest new tools and techniques to improve testing efficiency Develop and enforce performance engineering best practices, guidelines, and methodologies Strong analytical skills to interpret performance data and identify key trends and insights Essential Skills/Experience Technical or Business Degree or proven relevant experience. Highly proficient skills and experience in testing software products. Strong Experience working within global testing teams. Evidence of implementing innovative testing solutions. Solid knowledge of Agile methodologies and experience working in Agile environments. Advanced knowledge of software testing and exposure to automation. Strong analytical skills and meticulous attention to detail, ensuring the delivery of high-quality software products. Excellent communication skills. Strong knowledge and skills in using testing tools and methodologies. Excellent domain skills. Tools: Testing - Loadrunner Monitoring - AppDynamics, Dynatrace, Windows Perfmon or equivalent Desirable Skills/Experience Masters degree GxP Validation experience Lifesciences domain skills At AstraZeneca, we are driven by our need to learn and innovate with diverse perspectives. Our team is united by different backgrounds, skills, and experiences. We challenge the status quo, bring fresh perspectives, and continuously learn. By leveraging our leading technologies and exploring data, we make improved decisions that positively impact patients across the world. Empowerment and collaboration are at the core of our values, allowing us to explore new ideas and express our views freely. Join us now to make a difference! AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. Engineer - Performance Test Engineer Posted date Jun. 02, 2025 Contract type Full time Job ID R-221987 APPLY NOW Why choose AstraZeneca India? Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, weโ€™re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare. The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports. Who do we look for? Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges. Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day. Success Profile Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for. 0% Tech innovators Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives. 0% Ownership takers If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level โ€” with unrivalled support when you need it. 0% Challenge seekers Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks. 0% Proactive collaborators Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best. Responsibilities Job ID R-221987 Date posted 06/02/2025 Job Title: Engineer - Performance Test Engineer Grade - C2 Introduction to role As a Performance Test Engineer, you will conduct various testing activities within IT projects, working in line with set test strategies and good testing practices. Your role involves testing software products to a highly capable level and documenting the output of the testing activities in a clear and concise manner. Testing activities include performance requirements analysis, test design, test case and test charter creation, test execution, tooling, test documentation, and test reporting. Additionally, you will coach and mentor less experienced Test Engineers. Accountabilities Collate requirements from clients, help understand processes, documents associated, and suggest tests Understand application architectures and design performance test plans Review Test Strategy to understand and interpret subsequent processes and documentations for the project Create Test Plan to include project components, align with project plans, and walkthrough client for the same Create Test scripts using Open Text Loadrunner: Configure Load Injectors, Design and stabilize test scripts, Assess User requirements (protocols: Web/HTTP, Webservices, Citrix, TruClient) - Good problem-solving skills - Involve in troubleshooting script design challenges and find workarounds Perform Test Execution โ€“ Design Test Scenario, configure monitoring, interpret and perform breakdown analysis for servers Interpret Results โ€“ Collate results from HP Analysis, interpret monitoring results and understand/document critical points of failure Collaborate with application and infrastructure teams to understand performance bottlenecks and suggest corrective actions Assist interpreting ADDR and AWR reports to assess DB performance and possibly suggest improvements Create test summary reports by collating results and provide analysis and recommendations Proven data analysis and problem-solving skills Excellent communication (Verbal and non-Verbal) skills Suggest new tools and techniques to improve testing efficiency Develop and enforce performance engineering best practices, guidelines, and methodologies Strong analytical skills to interpret performance data and identify key trends and insights Essential Skills/Experience Technical or Business Degree or proven relevant experience. Highly proficient skills and experience in testing software products. Strong Experience working within global testing teams. Evidence of implementing innovative testing solutions. Solid knowledge of Agile methodologies and experience working in Agile environments. Advanced knowledge of software testing and exposure to automation. Strong analytical skills and meticulous attention to detail, ensuring the delivery of high-quality software products. Excellent communication skills. Strong knowledge and skills in using testing tools and methodologies. Excellent domain skills. Tools: Testing - Loadrunner Monitoring - AppDynamics, Dynatrace, Windows Perfmon or equivalent Desirable Skills/Experience Masters degree GxP Validation experience Lifesciences domain skills At AstraZeneca, we are driven by our need to learn and innovate with diverse perspectives. Our team is united by different backgrounds, skills, and experiences. We challenge the status quo, bring fresh perspectives, and continuously learn. By leveraging our leading technologies and exploring data, we make improved decisions that positively impact patients across the world. Empowerment and collaboration are at the core of our values, allowing us to explore new ideas and express our views freely. Join us now to make a difference! AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements. APPLY NOW Explore the local area Take a look at the map to see whatโ€™s nearby. Reasons to Join Thomas Mathisen Sales Representative Oslo, Norway Christine Recchio Sales Representative California, United States Stephanie Ling Sales Representative Petaling Jaya, Malaysia What we offer We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you. Lifelong learning Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still. Autonomy and reward Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing โ€” with performance-based rewards as part of the package. Health and wellbeing An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority. Inclusion and diversity Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.

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0.0 - 9.0 years

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Gurugram, Haryana

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Senior Quality Engineer Gurgaon, India; Hyderabad, India Information Technology 316147 Job Description About The Role: Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team Quality Engineering team works in partnership with other functions in Technology & the business to deliver quality products by providing software testing services and quality assurance, that continuously improve our customerโ€™s ability to succeed. The team is independent in driving all decisions and is responsible for the architecture, design and quick turnaround in development of our products with high quality. The team is located globally. The Impact You will ensure the quality of our deliverable meets and exceeds the expectations of all stakeholders and evangelize the established quality standards and processes. Your challenge will be reducing the โ€œthe time to marketโ€ for products without compromising the quality, by leveraging technology and innovation. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. Whatโ€™s in it for you Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Companyโ€™s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities: Understand application architecture, system environments (ex: shared resources, components and services, CPU, memory, storage, network, etc.) to troubleshoot production performance issues. Ability to perform scalability & capacity planning. Work with multiple product teams to design, create, execute, and analyze performance tests; and recommend performance turning. Support remediating performance bottlenecks of application front-end and database layers. Drive industry best practices in methodologies and standards of performance engineering, quality and CI/CD process. Understand user behaviors and analytics models and experience in using Kibana and Google analytics Ensure optimally performing production applications by establishing application and transaction SLAs for performance, implementing proactive application monitoring, alarming and reporting, and ensuring adherence to and measurement against defined SLA. Analyzes, designs and develops performance specifications and scripts based on workflows. Ability to interpret Network/system diagram, results of performance tests and identify improvements. Leverage tools and frameworks to develop performance scripts with quality code to simplify testing scenarios Focus on building efficient solutions for Web, Services/APIs, Database, mobile performance testing requirements. Deliver projects in the performance testing space and ensure delivery efficiency. Define testing methodologies & implement tooling best practices for continuous improvement and efficiency Understand business scenarios in depth to define workload modelling for different scenarios Compliment architecture community by providing inputs & pursue implementation suggested for optimization Competency to manage testing for highly integrated system with multiple dependencies and moving parts. Active co-operation/collaboration with the teams at various geographic locations. Provide prompt response and support in resolving critical issues (along with the development team). May require after hours/weekend work for production implementations What weโ€™re looking for: Proficient with software development lifecycle (SDLC) and Software Testing techniques in an Agile/Scrum framework. Bachelor's/PG degree in Computer Science, Information Systems or equivalent 6-9 years of experience in Performance testing/Engineering or development with good understanding of performance testing concepts Experience in performance testing tools like Microfocus Storm Runner/ LoadRunner/Performance Center, JMeter. Protocol : Web(HTTP/HTML) , Ajax Truclient, Citrix, .Net Programming Language : Java, C#, .Net, Python Working Experience in CI/CD for performance testing. Debugging tools: Dev Tools, Network Sniffer and Fiddler etc. Experience in monitoring, profiling and tuning tools e.g. CA Wily Introscope, AppDynamics, Dynatrace, Datadog, Splunk etc. Experience in Databases / SQLs (e.g. SQl Server, Cassandra, Elastic Search, Postgres, MongoDB) Experience in message brokers (e.g. Kafka) Good knowledge in Cloud computing platforms (AWS, Azure), Containers (Docker) Web/UI Javascript frameworks (e.g. AngularJS, NodeJS, ReactJS) Experience in gathering Non-Functional Requirements (NFR) & strategy to achieve NFR and developing test plans Experience in testing and optimizing high volume web and batch-based transactional enterprise applications. Experience testing with containers, cloud, virtualization, and configuration management. Demonstrate outstanding flexibility and leadership with communication of performance test result interpretation and explanation to both IT and Business Users. Strong communication skills and ability to produce clear, concise and detailed documentation Excellent problem solving, analytical and technical troubleshooting skills. Experience in refactoring test performance suites as necessary Experience working with SOAP and REST service and understanding of SOA architecture Preferred Qualifications: Bachelor's or higher degree in technology related field. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. Whatโ€™s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologyโ€“the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligenceยฎ, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwideโ€”so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Weโ€™re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Weโ€™re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. Thatโ€™s why we provide everything youโ€”and your careerโ€”need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: Itโ€™s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awardsโ€”small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf - IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316147 Posted On: 2025-06-02 Location: Gurgaon, Haryana, India

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Bengaluru East, Karnataka, India

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Technical Expertise: In-depth knowledge of telecom networks, protocols, and technologies. Problem-Solving: Strong analytical and problem-solving skills to handle complex network issues. Communication: Excellent verbal and written communication skills. Technical Expertise: In-depth knowledge of telecom networks, protocols, and technologies. Problem-Solving: Strong analytical and problem-solving skills to handle complex network issues. Communication: Excellent verbal and written communication skills. Teamwork: Ability to work effectively in a team environment and collaborate with various stakeholders. Attention to Detail: High attention to detail and accuracy in troubleshooting and documentation. Certifications: Relevant certifications such as CCNA, CCNP, or equivalent are preferred. Advanced Troubleshooting: Diagnose and resolve complex network issues that L1 support cannot handle. Network Maintenance: Perform regular maintenance and updates on network systems to ensure optimal performance. Incident Management: Manage and resolve incidents, ensuring minimal downtime and impact on services. Escalation Management: Escalate unresolved issues to L3 support or other relevant teams when necessary. Documentation: Maintain detailed records of network configurations, incidents, and resolutions. Advanced Troubleshooting: Diagnose and resolve complex network issues that L1 support cannot handle. Network Maintenance: Perform regular maintenance and updates on network systems to ensure optimal performance. Incident Management: Manage and resolve incidents, ensuring minimal downtime and impact on services. Escalation Management: Escalate unresolved issues to L3 support or other relevant teams when necessary. Documentation: Maintain detailed records of network configurations, incidents, and resolutions. Performance Monitoring: Monitor network performance and implement improvements to enhance efficiency and reliability. Collaboration: Work closely with L1 support, network engineers, and other teams to resolve issues and improve network performance. Training: Provide guidance and training to L1 support staff to improve their troubleshooting skills. Cisco Certified Network Associate (CCNA), Certified Network Operations Center Engineer (CNOCE), Cisco Certified Network Professional (CCNP) and Telecom OEM OSS Monitoring tools, Understanding of telecom 2G, 3G, 4G and 5G Radio , Core and Adjacent Network elements (HSS, VAS, LMS,LI etc..) with Its functions. Cetifcation of 4G/5G Wireless professional and Core / O-RAN/SON cources Ericsson/Nokia/Huawei/ZTE : Network Manager, Hardware and Software Management, Remedy Ticketing tool, Work force Management, CR tool, Scripting tool, Zero touch Integration, Citrix etc. Understanding of RAN protocols and procedures, RAN Integration, configuration Management, Optimization, and troubleshooting. This role is crucial for maintaining the reliability and performance of telecom networks, ensuring that any issues are promptly addressed to minimize downtime and service disruptions Show more Show less

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5.0 years

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Bengaluru, Karnataka, India

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Overview At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means youโ€™re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Hosting team manages and supports the infrastructure of all our platforms, from hardware to software, to operating systems to PowerSchool products. This collaborative team helps meet the needs of an evolving technology and business model with a specialized focus on protecting customer data and keeping information secure. Responsibilities Job Summary: We are seeking a skilled Cloud Ops Engineer to manage, maintain, and optimize our organization's Hosted Cloud Environment, including Windows Server environments, virtualization platforms (VMware), Citrix solutions, databases, and automation through PowerShell scripting. The successful candidate will play a critical role in ensuring high availability, performance, security, and scalability of our Hosted Cloud Environment. Key Responsibilities: Install, configure, maintain, and troubleshoot Windows Server environments (2016/2019/2022). Manage and administer Citrix environments including Citrix Virtual Apps and Desktops (XenApp/XenDesktop). Design, implement, and manage VMware virtual infrastructure, including ESXi, vSphere, and vCenter. Database administration and support for SQL Server or Oracle databases, including backup, recovery, performance tuning, and security. Automate routine tasks using PowerShell scripting to enhance operational efficiency. Monitor system performance, conduct regular health checks, and optimize infrastructure to ensure reliability and high availability. Collaborate with IT teams to plan and execute upgrades, migrations, and patch management. Troubleshoot complex issues related to servers, virtualization, Citrix environments, and databases. Develop and maintain comprehensive documentation of infrastructure configurations, processes, and procedures. Provide technical support and guidance to IT staff and end-users. Qualifications Qualifications: Bachelorโ€™s degree in computer science, or related field; or equivalent work experience. 5+ years of experience in Cloud Ops Administration with a focus on Windows Server, Citrix, VMware, and databases. Strong expertise in Windows Server technologies including Active Directory, DNS, DHCP, Group Policy. Extensive experience with Citrix Virtual Apps and Desktops deployment, management, and optimization. Proficiency in VMware virtualization technologies, including ESXi, vSphere, vCenter, and related tools. Solid experience in database administration (SQL Server/Oracle), including backup and recovery, optimization, and security. Advanced PowerShell scripting skills for automation and task simplification. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Relevant certifications (e.g., MCSA/MCSE, Citrix CCA/CCP, VMware VCP, Database certifications) are highly desirable. Bonus: Certifications in Azure/AWS. EEO Commitment EEO Commitment PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com. Show more Show less

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2.0 years

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Mumbai, Maharashtra, India

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TITLE: Head of Finance TEAM: Asia Sub Regional Office LOCATION: Bangkok, Thailand GRADE: NAT 1 CONTRACT LENGTH: 2 years The Opportunity As a permanent member of the Senior Management Team (SMT) of the SCI Asia Sub Regional Office (ASRO), Head of Finance shares in the responsibility for establishing the direction and overall coordination of ASRO. The post holder will be accountable to the Director of ASRO to develop and maintain a secure and effective financial system for SCI in Thailand. The Head of Finance ensures accurate and appropriate budgeting, cash flows, financial controls, recording, monitoring and reporting in both emergency and development programming contexts to Save the Children and the donors. The position serves as a resource for training and supporting programme staff in ASRO and in the region in their financial responsibilities. The Head of Finance is tasked with contributing to a healthy and productive work environment in Save the Children International in Thailand. Key Areas Of Accountability As a member of the Senior Management Team, will contribute to: The identification and implementation of the officeโ€™s strategic direction and the development of an organisational culture that reflects our values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, supporting our people to deliver outstanding results for children and excellent customer service for colleagues, members and donors Active and regular working relationships with host government authorities and partner agencies including donors, local partners and international NGOs Ensuring that the office complies with all Save the Children policies and procedures outlined in the SCI Quality Framework, including during emergency response Close coordination with Partnerships Team of the Education Project, to ensure sound partner financial management and oversight. Financial Control Oversee day-to-day Finance operations including the use of Agresso accounting software of Save the Children International and report monthly to Regional Office / Head Office Manage and monitor bank and cash operations, including cash flow forecasting and supervising the petty cash system, review the cash vouchers along with the supporting documents, ensure quick payments, effective use of cash management; provide reasonable services to the stakeholders, assist in smooth operation of goods and services procurement, including having the full month end process and cash count verified by a person independent of the finance operations. Check that all payments comply with SC financial guidelines and donors. Ensure that staff salaries and benefits are paid according to contract and increments and cost of living increases are added at the appropriate times; and that all tax liabilities according to the country rules and regulations are met accurately and on time. Identify and resolve discrepancies in financial records and reports. Enforce the organisationโ€™s fraud policy and updates financial risk assessment and action plans. Ensure that SCI Thailand Project Office operates within its Bank and Cash procedures, coordinating the funds request from the budget holders to the regional office and ensuring that the minimum level of cash is in the bank accounts and petty cash. Monitor regularly the cash forecast against actual spend to ensure that the forecast is realistic. Prepare monthly fund request for Global Team; respond to their queries; ensure optimal level of funds at the country level. Compliance and Internal Control Ensure compliance with all Save the Children Financial Management Operating Standards and Standard Operating Procedures, including the requirements of the SCI Finance Procedures Manual. Ensure that effective systems are put in place, and regularly reviewed, to allow adequate financial management and control, including: Annual accounts and tax statement preparation. Accounting and management information systems. Cash and cash flow management and control in particular gain/losses on currency exchange. Financial procedures during emergency responses, including meeting all relevant responsibilities in the Rules and Principles for Emergency Response. Expenditure procedures, especially around procurement. Documentation of all controls and procedures. Availability of funds Ensure the integrity of financial systems by reporting issues and by ensuring that the data validation is correct for all budgets e.g. projects, dates, exchange rates are all correct in the system and agree to donor funds summaries. Provide finance training for staff as necessary. Identify and effectively manage all key risks, especially financial, related to program activities Ensure that systems are in place for the control of all assets, funds, equipment, property, and facilities. Participate in the development of finance policies and procedures to be able to maintain a well-financially controlled environment in both development and emergency contexts Coordinate and serve as the main point of contact for any internal or external audits (of the programme and subrecipients, as required), including procurement of the audit firm, overseeing the documentation request compilation, providing a management response to audit findings, and ensuring audit findings are tracked and addressed. Financial Reporting Oversee process for providing the Senior Management Team (SMT) and all budget holders a monthly update on the budget variance analysis (BVA) in a timely manner after system hard close, ensuring the analysis meets the needs and standards required by the key stakeholders and budget holders Ensure key stakeholders and budget holders are supported in reviewing their expenditure and budgets / forecasts Ensure the integrity of all accounts, prepare the monthly financial reviews (MFRs) with all control accounts reconciled, reviewed with SMT and signed by the head of office. The MFR should be uploaded onto Citrix monthly and submitted to global team regularly. Ensure quarterly effort reporting is prepared reconciling timesheets with charges made in the finance system. Investigate major variances and make appropriate adjustments, report reconciliation to global team. Coordinate submission of control reports, respond to findings and recommend resolutions or action plans Support the timely submission of financial reports and attachments to members, individual donor timeframes and requirements and government regulatory agencies Develop and implement management reporting to support organisational decision making. This will include the co-ordination and production of monthly and quarterly management reports and KPI dashboard to agreed timescales (or more frequently as required) Planning and Budgeting Facilitates budget plans and uploads corresponding information into the finance system. Tracks programme budgets and advise budget holders on budgeting, expenditure patterns and necessary adjustments to plans. Ensures awards and General Fund Schedules are aligned and that shared office costs are correctly charged. Ensures donor financial conditions are adhered to. Assist the Directors in the financial management of resources including (a) the formulation of project office resource allocation, (b) providing effective support and guidance to the Senior Management Team and other key program staff during planning and allocation exercises; (c) monitoring implementation of donor agreements and resource utilization. Highlight variances, provide analyses and recommend resolution or reallocation of resources Lead in the management of the annual budget and quarterly forecast processes including developing templates and timetables. Manage the production and development of the funding grid, non-thematic cost share calculation, member core dues calculation and any other organisational wide management accounting tools that may be required Global Team / Compliance Follow the financial year diary, meeting all requirements in a timely manner, including month end, quarterly reports and revisions, year-end schedules and annual budgets and budget revisions. Liaise with HQ / Global Teams Finance Manager to ensure effective and accurate financial information flows appropriately. Staff Management, Mentorship and Development Ensure appropriate staffing within finance through the recruitment and training of finance staff as appropriate and ensure availability of appropriate professional development opportunities for staff Ensure that all staff understand and are able to perform their duties with regards to financial management through induction and training of key programme staff Manage the performance of all staff in the finance work area through: Provide line management to the finance team ensuring that the work is planned to meet all deadlines Ensure adequate segregation of finance duty within the Project Office and Team. Effective use of the Performance Management System including the establishment of clear, measurable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations; Coaching, mentoring and other developmental opportunities; Recognition and rewards for outstanding performance; Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans The Organisation We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030: No child dies from preventable causes before their 5th birthday All children learn from a quality basic education and that, Violence against children is no longer tolerated We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued. Application Information Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. Closing Date for Application: 1st June 2025 Please apply through this link: https://hcri.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/12861/apply/email We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. All employees are expected to carry out their duties in accordance with our global anti-harassment policy. Job Identification 12861 Job Category Finance Posting Date 05/19/2025, 08:26 AM Apply Before 06/01/2025, 04:59 PM Job Schedule Full time Locations CO - Bangkok Show more Show less

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5.0 years

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Bengaluru, Karnataka, India

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward โ€“ always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Kyndrylโ€™s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job โ€“ itโ€™s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. Join us as a Cybersecurity Infrastructure Professional, where you'll be entrusted with the crucial task of maintaining and enhancing the infrastructure that is the backbone of our cybersecurity operations for our Fortune 500 clients. You'll be responsible for the orchestration of infrastructure, keeping our systems protected from the relentless advances of physical and cyber adversaries. Your vigilance and technical expertise will be the shield that safeguards our computer systems, networks, and invaluable data from the threat of unauthorized access, theft, damage, and other malicious activities. Your domain will revolve around preserving the integrity of an IT infrastructure, the security of networks, and the sanctity of data. If you have a passion for cybersecurity and are looking for a role that combines cutting-edge technology with the thrill of safeguarding critical assets, then this role is your gateway to the world of cybersecurity heroism. Join us at Kyndryl, and let's build the future of digital security together. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company โ€“ you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles โ€“ weโ€™re invested in your journey. . Manage Information Security technologies that fall under the teamโ€™s responsibilities, confirming they are operating within agreed service levels and at peak possible performance Coordinate planned maintenance activities with relevant stakeholders Manage incident response efforts Provide 24/7 network support for troubleshooting, diagnosing, and resolving network security-related issues. Ensure compliance with required security regulations such as ISO 27001, PCI-DSS and others applicable policies and frameworks. Incident Handling: Respond to escalated incidents from L1, performing deeper investigation and analysis. Enhancements: Propose improvements in security monitoring, detection, and response protocols. Risk Management: Assist in identifying security risks, supporting vulnerability remediation efforts for the above security technologies Reporting: Document incidents, update knowledge bases, and report complex issues to the L3 team. Analysis: Perform initial assessment and triage of security events; escalate incidents as per the defined protocols. Response: Conduct basic troubleshooting for Firewall - Fortinet Firewall, Forti analyzer, Palo Alto Firewall and other security technologies Documentation: Maintain accurate logs and documentation, updating incident reports and tickets. Who You Are Who You Are Youโ€™re good at what you do and possess the required experience to prove it. However, equally as important โ€“ you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused โ€“ someone who prioritizes customer success in their work. And finally, youโ€™re open and borderless โ€“ naturally inclusive in how you work with others. Required Skills And Experience Mastery of security tools and technologies, such as firewalls, intrusion detection/prevention systems, endpoint security, , and SIEM solutions Deep understanding of operating systems (e.g., Windows, Linux) and their security mechanisms Knowledge of security standards and compliance requirements (e.g., ISO 27001, NIST, GDPR) Experience with key market leading technologies in the relevant area Ability to assess and follow best practices in technology deployment and configuration Experience with the design and implementation of security architectures, segmentation and zero trust frameworks Preferred Skills And Experience Bachelorโ€™s degree in Computer Science, Cybersecurity, Information Technology, or other related fields Experience with workload, server, network architectures and associated security controls 5+ years of experience in managing security technologies such as Firewalls, VPN, NAC & Secure DNS Proficient in OSI model and TCP/IP Protocols Handson experience in firewalls such as Palo Alto, FortiGate, SonicWall or Citrix NetScaler or NAC or secure DNS solutions Basic skills in network, compute, cloud computing Understanding and daily use of Microsoft Office 365 Suite and other productivity tools Certifications: Security: Product related certifications from OEMs such as Palo Alto and FortiGate CompTIA Security+ or Certified Ethical Hacker (CEH) Being You Diversity is a whole lot more than what we look like or where we come from, itโ€™s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But weโ€™re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you โ€“ and everyone next to you โ€“ the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. Thatโ€™s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter โ€“ wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked โ€˜How Did You Hear About Usโ€™ during the application process, select โ€˜Employee Referralโ€™ and enter your contact's Kyndryl email address. Show more Show less

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7.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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Join Amgenโ€™s Mission of Serving Patients At Amgen, if you feel like youโ€™re part of something bigger, itโ€™s because you are. Our shared missionโ€”to serve patients living with serious illnessesโ€”drives all that we do. Since 1980, weโ€™ve helped pioneer the world of biotech in our fight against the worldโ€™s toughest diseases. With our focus on four therapeutic areas โ€“Oncology, Inflammation, General Medicine, and Rare Diseaseโ€“ we reach millions of patients each year. As a member of the Amgen team, youโ€™ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youโ€™ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Associate Director Information Systems - Server and Virtualization What You Will Do Letโ€™s do this. Letโ€™s change the world. In this vital role you will . Role Description: The role is responsible for leading and overseeing the day-to-day operations of the organization's global server and virtualization infrastructure. This position ensures high availability, performance, and security by managing a team of Microsoft Windows, Linux, VMWare, and Citrix Sr Managers and engineers, developing operational strategies, and implementing continuous improvement initiatives while maintaining alignment with business objectives in a sophisticated and constantly evolving technology landscape. The ideal candidate will have a consistent record of leadership in Compute (WINTEL & Linux) and Virtualization (VMWare, Nutanix, Citrix) Infrastructure Operations and has a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a solid background in Compute and Virtualization service delivery and operations, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an onsite role based in Hyderabad. Roles & Responsibilities: Lead and develop a successful team of server and virtualization Sr Managers and engineers through recruitment, performance management, and career development Establish and maintain operational metrics, SLAs, and performance standards Monitor and manage enterprise server infrastructure Lead incident response and problem management for critical server issues Oversee implementation and maintenance of server security policies and procedures Ensure server compliance with regulatory requirements Generate regular reports on server performance, availability, and incident analysis Drive continuous improvement initiatives in server operations Optimize resource allocation and shift coverage for 24/7 operations Partner with business collaborators to understand and support organizational needs What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a with these qualifications. Basic Qualifications: Master's degree with 7 years of experience in Server Operations, with at least 5 years in management OR Bachelor's degree with 10 years of experience in Server Operations, with at least 5 years in management OR Diploma with 15 years of experience in Server Operations, with at least 10 years in management Deep understanding of server Operating System (OS) and virtualization support as well as server security, networking and storage. Knowledge of server monitoring, management and automation Experience with service level management and operational metrics Solid background in server operations strategy and planning Familiarity with server orchestration platforms Preferred Qualifications: Experience with cloud platforms (AWS, Azure, or Google Cloud) Knowledge of server automation tools and practices Experience with Ansible, Python and / or Power-shell automation Understanding of ITIL frameworks and standard methodologies Familiarity with server orchestration platforms Professional Certifications: Management certifications (PMP, ITIL) (preferred) Server certifications (Microsoft Certified, RHCE) for technical credibility (preferred) Soft Skills: Strategic thinking and planning Strong decision-making abilities Excellence in collaborator management Outstanding communication skills Team building and development Change management expertise Crisis management capabilities Strong presentation and public speaking skills What You Can Expect Of Us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, weโ€™ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Show more Show less

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3.0 - 14.0 years

0 - 21 Lacs

Noida, Chennai, Bengaluru

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Roles and Responsibilities : Design, implement, and maintain Citrix environments for clients across various industries. Troubleshoot issues related to Citrix servers, storage, and network connectivity. Collaborate with cross-functional teams to ensure seamless integration of Citrix solutions with existing infrastructure. Provide technical support and training to end-users on Citrix products such as XenDesktop. Job Requirements : 3-14 years of experience in IT services & consulting industry. Strong knowledge of Citrix technologies including Citrix XenDesktop. Experience working with Windows Server operating systems. Familiarity with networking protocols (TCP/IP) and storage management.

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5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

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Job Summary Take initiative and propose and implement automation improvements for existing processes with the goal of reducing the repetitive work and making the system more reliable Extend the existing CICD AzureDevops Pipelines The work is organized using Agile principles Optimization automation of workflows and activities Responsibilities our DaytoDay Contributing to design implementation and lifecycle management of Data Lake Platform by Take initiative and propose and implement automation improvements for existing processes with the goal of reducing the repetitive work and making the system more reliable Extend the existing CICD AzureDevops Pipelines The work is organized using Agile principles Optimization automation of workflows and activities Help tune performance and ensure high availability of services Integrating andor engineering innovative technologies Configure add new services as necessary Preventive maintenance activities Monitor system performance and utilization data transfer backup etc Deployment of the new changes through different environments dev test uat prod Configuration and installation of IBM Datastage application on Linux and maintenance of Citrix Workspace Perform periodic performance checks to support capacity and performance planning system availability Provide work instructions and improvements of the processes Coordinate and work together with other teams inside or outside your department Tools used in your daybyday activities OS Red Hat Enterprise Linux Server CICD AzureDevops Pipelines Scripting Ansible Bash Python Monitoring KibanaLogstash data visualization plugin for Elastic Search Grafana Prometheus for server and infrastructure Ing Private Cloud Solution What you bring to the team In depth experience with shell scripting Experience administering Linux systems 5 years Experience with Ansible playbooks Experience with CI CD SQL knowledge Understanding of Agile Scrum way of working Nice to have Experience with InfoSphere Information Server suite WebSphere installation configuration operations Experience with Python AzureDevops Pipelines or equivalent CICD pipelines Jenkins GitLab etc Experience with BigData Apache Hadoop Ranger HDFS CDP NIFI Hive Experience working with real time streaming Experience working with DataStage or other InfoSphere Information Server suite Overall experience as a developer is a plus Experience with automated testing tools Show more Show less

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8.0 years

6 - 9 Lacs

Hyderฤbฤd

On-site

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Hyderabad, India Operations In-Office 8731 Job Description Job Purpose ICE Data Services India Private Limited., a subsidiary of Intercontinental Exchange presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. Engineer, Enterprise Endpoint Solutions is part of the team responsible for the global corporate endpoint computing environment. This position is specifically charged with the management and maintenance of the workstation environment for all ICE, Inc. and subsidiary companies. This position requires strong technical proficiency with a range of enterprise tools, as well as an eager attitude, professionalism, and solid communication skills. Responsibilities Must have Strong experience MAC OS with familiarity with UNIX shell scripting with SH, BASH, and ZSH, or Python. Familiarity with Apple Platform/macOS Mobile Device Management concepts and enterprise deployed application configuration methodologies. Familiarity with JAMF. Experience with JAMF Composer or Visual Studio Code and Munkipkg. Experience in Workspace One (Airwatch) which includes deploying agents, troubleshooting issues, Device management, enrolling devices etc. Good To have Workstation OS โ€“ Familiarity with Windows OS. Application Packaging - Experience in terms of building the applications as part of MSI, MST using Flexera Admin Studio or PSADT (PowerShell Deployment Toolkit). Having exposure on packaging applications using tools such MS Intune and JAMF will be an added advantage for this role. Desktop Management Systems - Experience with building and managing desktop management infrastructure using tools such as MECM, MS Intune, Core Management, Autopilot, Azure. Image Management -Experience with Capturing the Image using MDT or PXE methodology and create task sequence and deploy them through SCCM, MECM. Patch Management - Software and OS patch management using SCCM, Cloud Management Gateway (CMG), Windows Evergreen, Windows Update for Business etc. Mobile Device Management: Need experience in terms of managing mobile devices Android, Windows, Apple using varies management tools such as Intune, AirWatch, JAMF etc. Scripting - Strong scripting skills in VBScript, batch and PowerShell required, with advanced knowledge of PowerShell for management and automation a big plus. Should be comfortable performing tasks from the command line. Knowledge and Experience Candidate with more than 8-10+ years of experience in terms of Desktop Management role using varies MACS OS technologies like JAMF, Unix, Python, BASH, ZSH & Microsoft Technologies such as MECM, MS Intune, Azure etc. College degree in Engineering, MIS, CIS, or related discipline preferred. Familiarity in creating test, migration, and delivery plans for delivering software and security patches globally. Familiarity with Service Now and Change/Incident Management practices. Experience in the Financial Services industry a plus. Experience in managing VDI environment (VMware Horizon, Citrix) will be plus.

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Exploring Citrix Jobs in India

With the increasing demand for virtualization and cloud computing solutions, Citrix jobs have become popular in India. Companies are actively looking for professionals with Citrix skills to manage their virtual desktops, applications, and networking infrastructure. In this article, we will explore the Citrix job market in India and provide valuable insights for job seekers looking to build a career in this field.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Mumbai
  5. Chennai

These cities are known for their strong IT industry presence and are actively hiring professionals with Citrix expertise.

Average Salary Range

The average salary range for Citrix professionals in India varies based on experience levels. Entry-level professionals can expect to earn around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.

Career Path

In the Citrix domain, a typical career progression path may include roles such as Citrix Administrator, Citrix Engineer, Citrix Architect, and Citrix Consultant. Professionals can advance to roles like Citrix Team Lead, Citrix Manager, and eventually reach senior leadership positions.

Related Skills

In addition to Citrix expertise, professionals in this field are also expected to have knowledge of virtualization technologies, networking fundamentals, server administration, cloud computing, and scripting languages like PowerShell.

Interview Questions

  • What is Citrix XenApp/XenDesktop?
  • Explain the difference between XenApp and XenDesktop. (Basic)
  • How do you troubleshoot Citrix XenApp/XenDesktop performance issues? (Medium)
  • What is Citrix Provisioning Services (PVS)? (Basic)
  • Describe the process of creating a new Citrix Virtual Desktop. (Medium)
  • How do you secure a Citrix environment? (Medium)
  • What is Citrix NetScaler and its role in Citrix infrastructure? (Advanced)
  • Explain the concept of Citrix StoreFront. (Basic)
  • How do you handle Citrix server upgrades and patches? (Medium)
  • What are Citrix Policies and how are they configured? (Basic)
  • How do you monitor Citrix infrastructure for performance and availability? (Medium)
  • Describe your experience with Citrix Cloud services. (Advanced)
  • What is Citrix Receiver and how does it work? (Basic)
  • How do you troubleshoot Citrix client connectivity issues? (Medium)
  • Explain the concept of Citrix HDX technology. (Advanced)
  • How do you manage Citrix licenses in an enterprise environment? (Medium)
  • Describe your experience with Citrix Virtual Apps and Desktops Service. (Advanced)
  • What are the different types of Citrix user profiles? (Basic)
  • How do you handle Citrix server backups and disaster recovery? (Medium)
  • Explain the role of Citrix Director in monitoring and troubleshooting. (Advanced)
  • What are the common security threats in a Citrix environment and how do you mitigate them? (Medium)
  • Describe your experience with Citrix Gateway. (Advanced)
  • How do you automate Citrix tasks using PowerShell scripting? (Advanced)
  • What are the best practices for Citrix server optimization and performance tuning? (Medium)
  • How do you stay updated with the latest Citrix technologies and trends? (Basic)

Closing Remark

As you prepare for Citrix job interviews, make sure to brush up on your technical knowledge, practical experience, and problem-solving skills. With the right preparation and confidence, you can land a rewarding Citrix job in India. Good luck!

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