1374 Citrix Jobs - Page 11

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. my_style { font-family: Arial !important;font-size: 11pt !important;line-height:1.3em !important}.my_style h1 { font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style h2{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style p{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}/* This is internal styling */.my_style ul{margin-left:3em ;font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style ol{margin-left:3em ;padding-bottom: 0.5em !important;padding-top: 0.5em !important;font-family: Arial !important;font-size: 11pt !important}.my_style ol li {font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important} MS Exchange Administrator Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity Responsible for the support and administration of global Messaging and Directory services infrastructure based primarily but not exhaustively on MS Exchange technologies. This entails utilizing ITIL methodologies, and could include other responsibilities such as vendor management, and infrastructure maintenance, upgrades, migrations, roll out of new technologies/services and documentation and support of same. Knowledge sharing and training of team members. Your Key Responsibilities Traditional MS Exchange Server Administration and Infrastructure Administration. Office 365 package administration (PowerBi, Power Apps, Yammer, Stream). Active Directory Administration. Possess strong troubleshooting capabilities. Follow ITIL defined processes such as incident, problem and change management that are established within the organization. Participate in project activities where requested relating to migrations, build outs and other infra related areas Responsible for resolution of incidents and problem cases where vendor documentation, base technical skills, and knowledge of environment are sufficient for resolution. Skills And Attributes For Success To qualify for the role, you must have Analytical ability in supported core technologies for large user bases Sound judgment and tact in decision-making Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills in languages requested (English primary and others as needed) Strong teaming, organization and time management skills Excellent communication skills - written / verbal skills Cross cultural awareness Knowledge of ITIL method processes Ability to manage strategic vendors like Microsoft support and Microland support. Willingness to share knowledge and should be able to impart classroom / hands on training to others in system Technical skills to include: MS Exchange 2013/2016/2025 server administration Office 365 administration. MS Outlook 2013/2016/2025 Exchange Management tools, including maintenance and monitoring tools. Skilled in supporting Modern Workplace tools and resources. A good understanding of Windows 2008/2012, Active Directory Services, Domain Name System (DNS), IIS configuration and other core network Services related to Exchange Server 2013/2016 Mobility solutions like ActiveSync, Citrix Zen Mobile, Outlook for Mobile (on Exchange) are preferable SCOM Exchange Monitoring skills are preferable. PowerShell Scripting. Working knowledge of M365 services Woking knowledge on Modern Meeting Schedule and Condeco panels Ideally, you’ll also have Experience in managing and supporting large Exchange environments. This involves planning, designing, implementation and setup of Microsoft Exchange infrastructure. Backup, High Availability, Disaster Recovery and Site Resilience Server & SAN sizing, Anti - virus, Anti - spam Gateway solutions (IE: Iron Port and Exchange EOP) Security technologies within Exchange Email Archiving & Retention Setting up / maintaining Remote access tools - OWA, Outlook Anywhere & Activesync etc What We Look For Five or more years of hands-on experience in installing, configuring, and troubleshooting Microsoft Exchange Server 2010 or later—with a thorough understanding of its design and architecture. One or more years of hands-on experience with Microsoft Exchange Server —installing, configuring, and troubleshooting, with a thorough understanding of its design and architecture Experience with working in a large global Exchange implementation / Migration project Flexibility to work in night shifts as required What We Offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. my_style { font-family: Arial !important;font-size: 11pt !important;line-height:1.3em !important}.my_style h1 { font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style h2{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style p{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}/* This is internal styling */.my_style ul{margin-left:3em ;font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style ol{margin-left:3em ;padding-bottom: 0.5em !important;padding-top: 0.5em !important;font-family: Arial !important;font-size: 11pt !important}.my_style ol li {font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important} MS Exchange Administrator Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity Responsible for the support and administration of global Messaging and Directory services infrastructure based primarily but not exhaustively on MS Exchange technologies. This entails utilizing ITIL methodologies, and could include other responsibilities such as vendor management, and infrastructure maintenance, upgrades, migrations, roll out of new technologies/services and documentation and support of same. Knowledge sharing and training of team members. Your Key Responsibilities Traditional MS Exchange Server Administration and Infrastructure Administration. Office 365 package administration (PowerBi, Power Apps, Yammer, Stream). Active Directory Administration. Possess strong troubleshooting capabilities. Follow ITIL defined processes such as incident, problem and change management that are established within the organization. Participate in project activities where requested relating to migrations, build outs and other infra related areas Responsible for resolution of incidents and problem cases where vendor documentation, base technical skills, and knowledge of environment are sufficient for resolution. Skills And Attributes For Success To qualify for the role, you must have Analytical ability in supported core technologies for large user bases Sound judgment and tact in decision-making Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills in languages requested (English primary and others as needed) Strong teaming, organization and time management skills Excellent communication skills - written / verbal skills Cross cultural awareness Knowledge of ITIL method processes Ability to manage strategic vendors like Microsoft support and Microland support. Willingness to share knowledge and should be able to impart classroom / hands on training to others in system Technical skills to include: MS Exchange 2013/2016/2025 server administration Office 365 administration. MS Outlook 2013/2016/2025 Exchange Management tools, including maintenance and monitoring tools. Skilled in supporting Modern Workplace tools and resources. A good understanding of Windows 2008/2012, Active Directory Services, Domain Name System (DNS), IIS configuration and other core network Services related to Exchange Server 2013/2016 Mobility solutions like ActiveSync, Citrix Zen Mobile, Outlook for Mobile (on Exchange) are preferable SCOM Exchange Monitoring skills are preferable. PowerShell Scripting. Working knowledge of M365 services Woking knowledge on Modern Meeting Schedule and Condeco panels Ideally, you’ll also have Experience in managing and supporting large Exchange environments. This involves planning, designing, implementation and setup of Microsoft Exchange infrastructure. Backup, High Availability, Disaster Recovery and Site Resilience Server & SAN sizing, Anti - virus, Anti - spam Gateway solutions (IE: Iron Port and Exchange EOP) Security technologies within Exchange Email Archiving & Retention Setting up / maintaining Remote access tools - OWA, Outlook Anywhere & Activesync etc What We Look For Five or more years of hands-on experience in installing, configuring, and troubleshooting Microsoft Exchange Server 2010 or later—with a thorough understanding of its design and architecture. One or more years of hands-on experience with Microsoft Exchange Server —installing, configuring, and troubleshooting, with a thorough understanding of its design and architecture Experience with working in a large global Exchange implementation / Migration project Flexibility to work in night shifts as required What We Offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. my_style { font-family: Arial !important;font-size: 11pt !important;line-height:1.3em !important}.my_style h1 { font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style h2{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style p{ font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}/* This is internal styling */.my_style ul{margin-left:3em ;font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important}.my_style ol{margin-left:3em ;padding-bottom: 0.5em !important;padding-top: 0.5em !important;font-family: Arial !important;font-size: 11pt !important}.my_style ol li {font-family: Arial !important;font-size: 11pt !important;padding-bottom: 0.5em !important;padding-top: 0.5em !important} MS Exchange Administrator Enterprise Technology provides reliable, secure and resilient technology services and solutions to support over 300,000 EY people. As part of Enterprise Technology, you’ll be at the forefront of enabling innovative technologies including emerging collaboration tools and world-class technology infrastructure. Our aim is to build an outstanding customer experience with clear investment in innovation, alongside operational excellence that delivers efficient, quality services and solutions. You will work with technologists and business specialists to meet the increasing pace of our business. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. The opportunity Responsible for the support and administration of global Messaging and Directory services infrastructure based primarily but not exhaustively on MS Exchange technologies. This entails utilizing ITIL methodologies, and could include other responsibilities such as vendor management, and infrastructure maintenance, upgrades, migrations, roll out of new technologies/services and documentation and support of same. Knowledge sharing and training of team members. Your Key Responsibilities Traditional MS Exchange Server Administration and Infrastructure Administration. Office 365 package administration (PowerBi, Power Apps, Yammer, Stream). Active Directory Administration. Possess strong troubleshooting capabilities. Follow ITIL defined processes such as incident, problem and change management that are established within the organization. Participate in project activities where requested relating to migrations, build outs and other infra related areas Responsible for resolution of incidents and problem cases where vendor documentation, base technical skills, and knowledge of environment are sufficient for resolution. Skills And Attributes For Success To qualify for the role, you must have Analytical ability in supported core technologies for large user bases Sound judgment and tact in decision-making Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills in languages requested (English primary and others as needed) Strong teaming, organization and time management skills Excellent communication skills - written / verbal skills Cross cultural awareness Knowledge of ITIL method processes Ability to manage strategic vendors like Microsoft support and Microland support. Willingness to share knowledge and should be able to impart classroom / hands on training to others in system Technical skills to include: MS Exchange 2013/2016/2025 server administration Office 365 administration. MS Outlook 2013/2016/2025 Exchange Management tools, including maintenance and monitoring tools. Skilled in supporting Modern Workplace tools and resources. A good understanding of Windows 2008/2012, Active Directory Services, Domain Name System (DNS), IIS configuration and other core network Services related to Exchange Server 2013/2016 Mobility solutions like ActiveSync, Citrix Zen Mobile, Outlook for Mobile (on Exchange) are preferable SCOM Exchange Monitoring skills are preferable. PowerShell Scripting. Working knowledge of M365 services Woking knowledge on Modern Meeting Schedule and Condeco panels Ideally, you’ll also have Experience in managing and supporting large Exchange environments. This involves planning, designing, implementation and setup of Microsoft Exchange infrastructure. Backup, High Availability, Disaster Recovery and Site Resilience Server & SAN sizing, Anti - virus, Anti - spam Gateway solutions (IE: Iron Port and Exchange EOP) Security technologies within Exchange Email Archiving & Retention Setting up / maintaining Remote access tools - OWA, Outlook Anywhere & Activesync etc What We Look For Five or more years of hands-on experience in installing, configuring, and troubleshooting Microsoft Exchange Server 2010 or later—with a thorough understanding of its design and architecture. One or more years of hands-on experience with Microsoft Exchange Server —installing, configuring, and troubleshooting, with a thorough understanding of its design and architecture Experience with working in a large global Exchange implementation / Migration project Flexibility to work in night shifts as required What We Offer As part of this role, you'll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Role & responsibilities Required Skills and Experience: 6+ years of hands-on experience in performance testing using LoadRunner Strong experience in scripting protocols like: Web (HTTP/HTML) AJAX TruClient Windows Socket / RDP (for thick client apps) Citrix / TruClient / SAP GUI (if relevant to Teamcenter deployment) Experience in testing Teamcenter Unified (TCU) or other PLM solutions (preferred) Familiarity with performance monitoring tools (e.g., Dynatrace, AppDynamics, PerfMon, AWS CloudWatch) Experience with desktop/native app automation and protocol analysis Good understanding of application architecture, including client-server, middleware, and databases. Ability to analyze system metrics like CPU, memory, I/O, network, DB queries, and identify bottlenecks. Strong documentation and reporting skills. Preferred candidate profile Immediate Joiners Only/Don't apply if you're on bench or not serving notice period currently!!!

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Servicenow Tools Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, translating business needs into technical specifications, and ensuring that the applications align with organizational goals. You will engage in problem-solving discussions, contribute to design sessions, and work closely with development teams to bring innovative solutions to life, all while maintaining a focus on user experience and functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and analyze requirements.- Design and develop application prototypes to validate concepts and functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Servicenow Tools Administration.- Strong understanding of application design principles and methodologies.- Experience with workflow automation and process optimization.- Familiarity with integration techniques and APIs.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 3 years of experience in Servicenow Tools Administration.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

BigSpring AI builds field force proficiency for revenue growth. Think of revenue as the “game scoreboard”, and BigSpring AI as the practice engine for people to get ready for the game. Google, Pfizer, SAP, Cisco, HSBC, Tata, Liberty Global use BigSpring AI across their ecosystem of sales teams and partners. Customers have seen 2x sales productivity, 215% uplift in upsell, 9x faster time to market, and more. John Chambers, Adam Grant, Stewart Butterfield, Marty Nestbitt (chair of the Obama Foundation), Claire Hughes Johnson (COO of Stripe), Mark Templeton (President & CEO of Citrix) are investors/advisors. As a Front End/Full Stack Engineer on the BigSpring Core team, you will play a key role in designing, developing, and maintaining frontend projects, driving the technical architecture, and contributing to the evolution of our platform’s user-facing experiences. This is a unique opportunity to leverage the latest web technologies, including Next.js, React.js, JavaScript, CSS, Typescript, AWS and GraphQL, while also collaborating on innovative projects that involve Machine Learning (ML) and Large Language Models (LLMs) We're seeking a passionate Frontend Engineer with a strong focus on UI/UX to help us build intuitive and impactful user experiences for our critical internal tools, working on projects visible to the CEO level. What You'll Be Doing Leading the architecture and development of scalable, performant frontend systems using React (often with Next.js) and TypeScript Building elegant, intuitive interfaces Building reusable component libraries and design systems to support consistency and velocity across multiple product surfaces Optimizing web applications for performance, accessibility, and cross-browser compatibility at scale Integrating AI-driven product features and dynamic data flows into the frontend experience Working within a modern cloud-native stack (e.g., Vercel, AWS/GCP, CI/CD pipelines) alongside backend and infra teammates Design, develop, test, and maintain high-quality, responsive user interfaces and components using React, NextJS, TypeScript, and SSR Collaborate closely with product managers, business stakeholders, backend engineers, and users to translate requirements and feedback into effective frontend solutions. Take ownership of the user experience, applying UI/UX best practices, proposing design improvements, and implementing solutions even when detailed mockups are not provided. Write robust unit tests for your code using frameworks like Vitest, and contribute to establishing and maintaining end-to-end testing practices (e.g., using Cypress or Playwright). Integrate frontend components with backend REST APIs Actively participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, code reviews, and retrospectives. Contribute to frontend architecture discussions, justifying design choices and helping implement scalable and maintainable solutions. Utilize Git for version control, following team branching and pull request workflows. What You Need Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 6+ years of professional software development experience, with a strong focus on frontend development. Proven expertise in building complex web applications using React, Next.js, and TypeScript. Strong proficiency in modern JavaScript (ES6+), HTML5, and CSS3. Experience with state management libraries (e.g., Zustand, Redux, MobX) and the ability to adapt to existing patterns. Solid understanding of responsive design principles and experience Why you'll love working here: You'll be part of an innovation-driven, high-growth company on a mission to improve people's lives Competitive compensation package with equity Flexible location and work-from-home Medical, vision, and dental coverage Flexible vacation and PTO Female Founder/CEO Supportive, highly collaborative team environment BigSpring is an Equal Opportunity Employer. BigSpring does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. You must have authorization to work in the location the position is posted. Join BigSpring and be part of a team that is transforming how individuals and organizations learn and adapt in the age of innovation. If you're passionate about shaping the future of learning and driving growth, we want to hear from you!

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Ensure timely resolution of technical issues.- Collaborate with cross-functional teams to troubleshoot and resolve system issues.- Document troubleshooting steps and solutions for future reference.- Provide training and guidance to junior team members.- Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of virtualization technologies.- Experience in troubleshooting server and network issues.- Knowledge of ITIL framework and best practices.- Familiarity with cloud computing concepts. Additional Information:- The candidate should have a minimum of 2 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Noida office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Servicenow Tools Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs. Your role will require you to facilitate communication between stakeholders and the development team, ensuring that all parties are informed and engaged throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Servicenow Tools Administration.- Good To Have Skills: Experience with ITIL processes and frameworks.- Strong understanding of application lifecycle management.- Experience in scripting and automation within ServiceNow.- Familiarity with integration techniques and APIs. Additional Information:- The candidate should have minimum 7.5 years of experience in Servicenow Tools Administration.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Job Type- Full Time Location- Ujjain Job Overview The Digital Marketing Executive will oversee the daily operations of online stores, ensuring a smooth and efficient shopping experience for customers. This role involves managing product listings, inventory, customer service, and optimizing the website's performance to drive sales and improve customer satisfaction. The ideal candidate should have a strong background in e-commerce, possess excellent communication skills, and have a passion for delivering exceptional customer service. Here's The Description Of Responsibilities Store Management: Oversee the online store's daily operations, ensuring all products are accurately listed and descriptions are up-to-date. Product Listings & Inventory: Manage product catalogs, including pricing, descriptions, images, and inventory levels. Ensure inventory is updated regularly to prevent stockouts or overstocking. Order Processing: Oversee order fulfillment, shipping, and returns, ensuring customers receive timely updates and products are shipped on time. Customer Support: Address customer inquiries and concerns through email, chat, or phone. Provide a high level of customer service and resolve issues effectively. Sales Optimization: Analyze website performance and sales data to identify opportunities for improving product visibility, promotions, and customer engagement. Marketing Activities: Implement promotional campaigns (organic and paid), discounts, and special offers to increase sales. Manage social media, run influencer marketing campaigns. Reporting & Analytics: Monitor sales metrics, track trends, and report on the performance of the online store. Provide recommendations to improve sales and operational efficiency. Quality Assurance: Regularly check the website for any issues, broken links, or errors to ensure a seamless shopping experience for customers. Here's what we are looking for: Is this you? You are familiar with e-commerce platforms such as Shopify, WooCommerce, or similar. You have a strong understanding of online marketing, SEO, and analytics. You have excellent communication skills and a customer service mindset. You can multitask, manage multiple priorities, and work independently. You have strong problem-solving skills and attention to detail. You have solid computer skills, including Google Docs, marketing software (Email Marketing, Adobe Creative Suite, SEO tools, and CRM), and applications (Google Analytics, Google Adwords, etc) Bachelor's degree in Business, Marketing, or a related field (preferred). Compensation Competitive payment based on your skills, experience, and expertise. Why Leadspanda? Monday to Saturday work week. Paid time off Paid Sick Time Flexible work schedule. A dynamic and supportive work environment. Opportunities for growth and career development. About LeadsPanda We are a fast-growing sales and marketing services business. We help our customers turbocharge their growth using proven sales & marketing solutions. Our customers are B2B technology businesses based out of North America, Some customers include Verizon, Citrix, and Publicis Groupe.

About VOIS In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. About VOIS India VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone Job Description Role purpose: recognized as the Citrix and AVD Subject Matter Expert within the Tech VOIS organization, the role has in-depth and breadth of expertise on all Citrix technologies, products and services as well as a broad knowledge of interfacing technologies related to Citrix services. The role anticipates internal and external Vodafone business challenges and regulatory issues, recommending solutions through new Citrix and AVD processes, products and services it defines by itself. Utilizing the most advanced technical background on Citrix /AVD and surrounding technologies, the role solves unique and complex problems that have a broad impact on the business of Vodafone markets running Citrix applications Roles And Responsibilities To be accountable leading Operation and delivery teams, achieving milestones and objectives on new Citrix and AVD platforms and designs To operate the Citrix and AVD platforms completely autonomously and with broad latitude in a complex and changing environment with frequent exposure to brand and revenue impacting incidents To lead, train and mentor the external and Internal resources, as well as even most experienced colleagues, as their best practice and senior support contact To contribute to the development of the Citrix strategy in line with cost, service availability and KPI targets Core Competencies, Knowledge And Experience Leading knowledge on Cloud & enterprise IT Excellent read/write/speak capabilities in English Degree in IT (any) or 10 years of experience in enterprise IT, Cloud and Citrix services Leading knowledge on Citrix & AVD service technologies and products on all past, current and future versions as well as their Vodafone specific implementations Must Have Technical/professional Qualifications At least 10 years of operational and design experience with all Citrix services and Citrix products (Netscaler, Storefront, XML, XenApp, XenDesktop, Citrix Cloud, Azure AVD) Excellent knowledge of ITIL best practices as well as SOX and UAM security VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Key Responsibilities Monitor and support Kronos Private Cloud and hosted environments remotely. Perform remote monitoring of Microsoft Windows (2016 and 2019) and Linux servers for: System performance and uptime SQL database health Application service and web application status Server resource utilization Citrix – End user account setup SFTP – End user account setup vCenter – Operational tasks GCP Console – Operational tasks Respond to alerts from monitoring tools and take corrective actions. Troubleshoot and identify root causes of server and application performance issues. Handle Level 1 escalations and follow the defined escalation matrix. Setting up a meeting with the customers for escalated cases to troubleshoot the issue. Administer and maintain Windows and Linux operating systems. Understand and troubleshoot server-client architecture issues. Participate in applying the monthly operating system security patching activity to keep the cloud environment security compliant. Collaborate with internal teams to ensure high availability and performance of hosted services. Identifying the challenging tasks and automating the manual processes. Document incidents, resolutions, and standard operating procedures. Actively participate in incident response, including on-call responsibilities Participate in 24/7 rotational shifts, including nights and weekends. Required Overall, must have at least 6-7 years of hands-on experience working in the IT Industry. Engineering degree, or a related technical discipline, or equivalent work experience Strong understanding of cloud infrastructure, virtualization (VMware), and hybrid environments. Excellent communication, analytical, and problem-solving skills. Familiarity with monitoring tools (DataDog, Grafana, Splunk) and alert management. Familiarity with Privilege Access Management (PAM) tools (CyberArk or Saviynt). This position typically requires being on-site in an office at least 3 days per week. Preferred Minimum 2 years of hands-on experience working in a private cloud (VMware) / public cloud platform, AWS, GCP or Azure Familiarity with JIRA, ServiceNow for incident, problem, and change management. Willingness to work in rotational shifts, including nights and weekends. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Location: Hyderabad, Telangana Time type: Full time Job level: Senior Associate Job type: Regular Category: Information Technology ID: JR114499 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Job Description: Develops and implements technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders. RSM has an opportunity for a highly motivated DevOps Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies. You will work alongside our top-notch IT professionals supporting RSM’s modern information technology infrastructure. You’ll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Outside of your team, you’ll collaborate with Enterprise Solutions Developers, IT Architecture Engineers, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes. You’ll be challenged to create innovative solutions to legacy and cloud compute as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members. Orchestrates legacy, public, and private cloud infrastructure utilizing automation while maintaining established change management procedures. Automate and accelerate the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Achieve maximum system automation and integration through Infrastructure as Code (IaC), Web Services and scripting technologies and tools. Develop and employ continuous delivery system practices via cloud services and infrastructure. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud infrastructure. Integrates closely with enterprise solution development teams on identifying, problem solving and resolving issues that impact software releases and service delivery Provides direct support of enterprise infrastructure including cloud computing solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms. Orchestrates compute legacy environments. Configures and Integrates custom and 3rd party applications and add-ons. Regular review of alerts, logs, and performance. Works with end-users, Microsoft Support, and other vendors in resolution of support issues as needed. Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Performs rotational on-call duty. EDUCATION/CERTIFICATIONS Preferred: Bachelor's degree in computer science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree. TECHNICAL SKILLS Microsoft Windows and Non-WinOS such as Linux Server administration. Troubleshooting of complex distributed environments. Management of Public Cloud Offerings (IaaS, SaaS, PaaS, O365, ADO). Advanced Scripting Skills (PowerShell, Terraform and other IaC languages). Ability to use/implement automation tools and IaC. Strong performance tuning experience. Microsoft Internet Information Server (IIS) and the basic operation of webites, application pools, IIS administration, ports, SSL certificates Citrix VDI administration 3rd Party Tools (Veeam, ServiceNow, WebEx, and MS SCOM) EXPERIENCE Strong knowledge of IT infrastructure, network and directory services required Experience in the following areas. 5+ years’ Administering Directory Services for MS Windows 2012-2019 3+ Experience with Public Cloud Solutions (Azure/AWS/Google) Managing/deploying secure certificates (SSL) IaC Technologies (Ansible, ADO, Pipelines, Git, Terraform, YAML) Managing infrastructure in a virtualized environment Experience in Orchestration and containerization using Kubernetes Identity Management SSO/MFA Agile Methodology Experience Experience with Site reliability engineering and ITIL framework LEADERSHIP/SOFT SKILLS Experience in team collaboration Excellent written and oral presentation skills Exceptional analytical and process development skills At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

*Immediate Joiners Preferred* Senior Analyst 1(Level 1.5 Support) About the Role We are looking for a highly skilled and customer-focused Tier 1.5 Support Engineer to join our IT Service Desk team. The Tier 1.5 Engineer is responsible for handling advanced support issues, resolving escalated technical problems, and serving as the point of contact between Tier 1 support and specialized IT teams. This role requires strong troubleshooting capabilities, excellent communication, and a deep understanding of IT infrastructure and end-user technologies Our Team culture: Work environment, which is collaborative and driven by Learning, Attention to details & Empathy towards customer Empowering & Enabling individuals and teams to realize their full potential. Focus on outcomes, solving our users pain points & predictable delivery Data driven decision making on vision & roadmap of IT Service Desk. What will you be responsible for: The ideal candidate will have a blend of technical, process & operational skills in service desk management, operations, customer interactions, call handling. The candidate should be skilled at applying her/ his experience with a focus on problem solving, supporting systems, operational excellence, service quality, reduction of manual toil with focus on End User experience. Candidate should be highly collaborative and has good working experience in Global operating setups. Customer Service : Personal responsibility for customer satisfaction. Professionally represents the Face and Voice of IT in difficult situations, consistently strives to listen, understand, and support the needs of others in a sensitive manner. Quality : Performs challenging tasks efficiently and effectively. Anticipates problems and takes corrective action prior to completing the task. Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance. Problem Solving : Strong attention to detail and outstanding analytical skills. Collaboration : Ability to work effectively to build relationships with colleagues, customers, and management through positive interaction. Flexibility and response to change : Proven ability to organize multiple efforts and to respond to shifting priorities. Demonstrated ability to study, understand, adapt, and respond effectively to a constantly changing environment. Communications : Listens with sensitivity and openness. Actively seeks constructive feedback and remains open and receptive to it. Anticipates the information needs of others. Proven skills in communicating with clinical and technical customers. What would your day look like? Handle incidents and service requests escalated from Tier 1 support via ITSM tools (e.g., ServiceNow) Troubleshoot and resolve hardware, software, and network issues for end users. Provide support for Windows/Mac OS, Microsoft 365, VPN, printers, mobile devices, and collaboration tools. Identify area of opportunity for latest Knowledge Articles towards enhanced FCR and supportability. Ensure production solutions are reliable, secure, and effective and that implemented solutions are continuously monitored and documented. Look for opportunities to Left Shift and Right Shift tickets to reduce overall customer pain points, manual toil, and cost per ticket. Execute operational excellence, tracking metrics and KPIs to drive governance, quality, and efficiency. Influence and improve existing processes through innovative behaviors and effective change management. Perform Data Quality Audit on Incident logging. Suggest required changes towards deriving incident patterns and trends. Perform monthly Incident Pattern and Theme analysis . Execute opportunities and drive automation to improve KPIs on ticket reduction, ticket cycle time and resolution rate. Perform administrative tasks and troubleshooting in the following environments including Citrix, Active Directory, Single Sign-On services, E-mail Exchange, Patient electronic health records and other applications as needed. Support Active Directory tasks: password resets, user account management, group policy troubleshooting. Manage remote access and connectivity issues (e.g., Citrix, VPN, RDP). Perform root cause analysis for recurring issues and document resolutions. Escalate unresolved incidents to Tier 3 or specialized teams with detailed documentation. Follow ITIL best practices for incident, problem, and change management. Support software deployments, updates, patching, and imaging of systems. Who are we looking for? 2-5 years of Industry experience in Service Management, Service Operations, IT Service Desk Operations Good Communications skills (Fluent English) Flexibility to work in 24*7 work environment ITIL v4 Foundation certification (Preferred) Required Skills: MS Outlook, Word, Excel, Internet, Power BI, SQL Experience with Active Directory, Exchange Online, and ITSM ticketing tools. BE/B-Tech or Equivalent degree.

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Job Description Development Build FinTech solutions for banking, trading, and finance across all segments of the global market. These include award winning web & mobile applications, data science and analytics, complex event processing, cloud solutions, low latency applications, and responsive experiences. Work with global development teams and business partners across USA, UK, Europe and Asia Pacific Capture and translate business / functional requirements for banking, trading, markets Good at problem solving and quantitative skills Design and architect solutions based on requirements or based on your innovative ideas Develop software in agile and iterative cycles using continuous improvement tools and techniques Test software using test driven development and embedded QA teams Identify, escalate, and resolve incidents and issues Participate in innovation programs, developer forums, Hackathons Good written and verbal communications skills with good positive attitude We work on cutting edge technologies like AI, Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, memSQL, Tableau, ETL and among several others Business Analysis Change enabler in an organizational context by defining needs and recommending solutions that delivers value to clients. Good at problem solving and quantitative skills Work closely with the business to capture requirements Analyze business and functional requirements provided from the business Document functional and operational impacts to associates and customers Assist in completion and documentation of designs (functional and technical) Provide expert knowledge on assigned application(s), functionality and associate/customer processes Develop expert knowledge on business processes, rules, and regulations Document the interaction of data, functions and business processes for selected functionality Prepare analysis schedule Conduct the feasibility study of the current system Track issues / reporting Good written and verbal communications skills with good positive attitude Opportunity to utilize tools like Microsoft Visio (Diagramming) & cutting-edge Change Management / Wireframingtools (Mockups) Testing Functional & Technical Specialist in discovering the unexpected & bring confidence in software Good at problem solving and quantitative skills Verify that the application meets all functional business requirements Ensure that all component changes are tested against areas impacted and that solutions work from an integration/operations perspective Include the scope, test cycles, risks, regression testing approach, environment requirements, data requirements, metrics, and work plan Develop test conditions and build test scripts based on functional design specifications and the test approach Confirm the architectural stability of the system with a focus on functional, load testing, fail-over/recoverability and operational testing. In some systems will also monitor, measure, and optimize individual and combined hardware and/or software components for optimal performance Perform unit testing and component integration testing Design and Develop Technical Test Approach, Load Tests, Fail-over and Recoverability Tests and Operational Tests Document and execute Test Scripts & report the execution progress Identify & escalate stoppers / concerns /issues to the project management team early. Ability to work as a team player in an agile way of working. Serve as a quality gatekeeper for the application releases. Opportunity to validate the applications using latest tools & technologies like Selenium, Appium, SpecFlow, Lettuce, Cucumber, UFT, qTest, LoadRunner, SOA Tester, TOSCA, Test Complete, Java , Python ,VBScript & JIRA Infrastructure Operations Infrastructure & Environment control specialists supporting all streams Support the efforts of development teams through development and testing environment creation, hardware and software configuration, build and migration coordination and technical support Handle escalated production support issues Configure software for supporting specific developer applications Coordinate the migration of configuration changes across environments Migrate code from component integration test to systems integration test Install and configure server applications Track issues Good written and verbal communications skills with good positive attitude Opportunity to handle SVN, Citrix, Informatica, Autosys, SQL servers, Coral 8, TeamCity, Jenkins, AS 400, Unix, Oracle Production Support Front face of IT department and an all-rounder in support Provide application support to the production environment Maintain detailed support processes and operations framework to make sure the application availability 24/7 Production control to ensure applications are available and running at peak efficiency All aspects required to process batch production within application services Proactively monitor application availability, performance, response time, exceptions, faults and failures using a range of proprietary as well as third party monitoring tools Provide usage trend analysis and status reports Be part of incident Triages, provide relevant information and proper communication to stakeholders Good written and verbal communications skills with good positive attitude Opportunity to monitor & control using Geneos, Citrix, Sybase Central, SQL server, Coral 8, Tibco, Quartz, BOB job monitor, Appwatch, PEGA Cyber Security Defense and Assessment Front face for Cyber Security events, incidents and an all-rounder in technical & operational support Regular analysis of Cyber Security information Replying to general Cyber Security queries Assist in Cyber Security investigation Supporting Identity and Access Management Identify vulnerability in Cyber Security which requires remediation Recording and responding to Cyber Security events and incidents in timely fashion Review, monitor and maintain Cyber Security controls and their implementation Auditing of systems, services and processes against policy, best practice and standards in a methodical and clearly documented fashion Opportunity to work on different Cyber Security tools, like DLP products, Data Classification tools, Splunk, SIEM tools eg. ArcSight etc Cyber Security Technology Responsible for defining, documenting, and publicizing strategic roadmap for various cyber security technology stacks for Bank of America Contributing to the development of innovative software capabilities to secure Bank products using DevSecOps pipelines and automation Participating in rapid prototyping and product security software research and development projects Innovating new software-based capabilities to secure software containers from internal and external cyber-attacks by being able to detect, respond, and recover without human intervention or mission degradation Participating in the development of algorithms, interfaces and designs for cyber-secure and resilient software systems Performing collaborative design & development with other engineers and suppliers Joining a team performing cyber risk assessments and developing risk mitigation plans Performing analysis of systems and components for risks, vulnerabilities, and threats Supporting incident response and mitigation Monitor networks for security breaches and investigate a violation when one occurs Develop security standards and best practices Assist with maintaining a strong cybersecurity posture Assist in developing new policies, design processes, and procedures, and develop technical designs to secure the development environment and trainer systems Assess system vulnerabilities, implement risk mitigation strategies, and validate secure systems, and test security products and systems to detect security weakness We work on cutting edge technologies like Machine Learning, Hadoop, Python, Scala, Pega, .NET, Java, Angular, React, Cassandra, Tableau, ETL and among several others with exposure to web application security and secure platform development Job Locations Mumbai, Chennai, Gurugram, Gandhinagar (GIFT), Hyderabad. Campus Hiring Eligibility for students is as listed below: ✓ Final year Graduates from the Class of 2025 ONLY ✓ Must Have Major Specialization in Computer Science & Information Technology ONLY ✓ Must have scored 60% in the last semester OR CGPA of 6 on a scale of 10 in the last semester ✓ No Active Backlogs in any of the current or prior semesters Campus Job Description - Tech ✓ Students should be willing to join any of the roles/skills/segment as per company requirement ✓ Students should be willing to work in any shifts/night shifts as per company requirement ✓ Students should be willing to work in any locations namely – Mumbai, Chennai, Gurugram, Gandhinagar (GIFT), Hyderabad as per company requirement

Who we are? Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all Career: The Power Behind Your Mission OpenBlue: This is How a Space Comes Alive How will you do it? JCI is looking for a high-energy and experienced individual for the role of Senior Manager in Order to Cash Team –EMEALA The Billing team aims to provide high quality, automated controls over all of the business' revenues and costs of sale. Responsible for organization's on-time and accurate delivery of EMEALA processes including billing, dispute, payment processing, cost/margin analysis and collections. Managing any issue that potentially impacts revenues and costs, from identification through to RCA and resolution. Create reporting, reconciliations, and related analysis of assigned revenue/cost of sales accounts monthly as well as assisting with defining and creating operating procedures and participating in business process improvement initiatives related to revenue assurance activities. Acting as a Billing Subject Matter Expert on projects / initiatives that could impact the end-to-end billing and dispute process Lead the customer specific processes with Operations, Sales and customer contacts to determine when non-recurring and recurring milestone achievements have been reached, which trigger customer invoicing as well as revenue recognition. Investigate and recommend solutions to revenue and billing under-performance and improvement opportunities as per the contractual and legal aspects associated with relevant customer contracts. Ensuring that performance of Billing against contractual obligations is properly planned, tracked, and monitored, raise questions where this is not the case, and ensure plans are put in place to fix issues. Performing regular reconciliation and analysis of revenue streams. Documenting revenue flows across critical functions and monitors the same. What we look for? 9 -12 years of work experience with a minimum experience of 8 years in OTC Billing, Dispute and Contract Management Minimum 5-7 years of team handling experience (minimum team size of 10 FTEs) Currently in team handling role (Minimum span of 10 FTEs) Peakon survey result above JCI benchmark for last 2 quarters Should have JCI transition exposure Working in UK shift is a mandatory requirement Should have work experience in AS400, Oracle, SFDC, Citrix, Getpaid Must have excellent accounting skills – Mandatory requirement Efficient and effective stakeholder management including both internal and external Effective in handling escalation management What We Offer We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.

About Client: Our client is a market-leading company with over 30 years of experience in the industry. As one of the world’s leading professional services firms, with $19.7B, with 333,640 associates worldwide, helping their clients modernize technology, reimagine processes, and transform experiences, enabling them to remain competitive in our fast-paced world. Their Specialties in Intelligent Process Automation, Digital Engineering, Industry & Platform Solutions, Internet of Things, Artificial Intelligence, Cloud, Data, Healthcare, Banking, Finance, Fintech, Manufacturing, Retail, Technology, and Salesforce Job Title : Citrix+Azure Virtual Desktop Key Skills :Citrix,Azure Virtual Desktop,Troubleshouting, Job Locations : Hyderabad Experience : 3-6 Education Qualification : Any Graduation. Work Mode : Hybrid. Employment Type : Contract. Notice Period : Immediate Job Description: Lead the design and implementation of CITRIX solutions to enhance system performance and user experience. - Oversee the maintenance and optimization of existing CITRIX infrastructure to ensure reliability and efficiency. - Collaborate with cross-functional teams to identify and resolve technical issues promptly. - Provide technical guidance and support to team members to foster a collaborative work environment. - Develop and implement best practices for CITRIX deployment and management. - Conduct regular system audits to ensure compliance with industry standards and security protocols. - Analyze system performance metrics to identify areas for improvement and implement necessary changes. - Coordinate with stakeholders to gather requirements and deliver tailored CITRIX solutions. - Ensure seamless integration of CITRIX with other IT systems and applications. - Monitor system updates and patches to maintain system integrity and security. - Document technical processes and procedures to support knowledge sharing and training initiatives. - Evaluate emerging technologies to recommend enhancements to the CITRIX environment. - Drive continuous improvement initiatives to optimize system performance and user satisfaction.

Location: Hyderabad, Telangana Time type: Full time Job level: Senior Associate Job type: Regular Category: Information Technology ID: JR114499 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Job Description: Develops and implements technical standards, procedures, and techniques for the resolution of Enterprise IT system problems to ensure maximum application availability and performance. Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve the lifecycle of services on our platforms. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders. RSM has an opportunity for a highly motivated DevOps Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies. You will work alongside our top-notch IT professionals supporting RSM’s modern information technology infrastructure. You’ll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Outside of your team, you’ll collaborate with Enterprise Solutions Developers, IT Architecture Engineers, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes. You’ll be challenged to create innovative solutions to legacy and cloud compute as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members. Orchestrates legacy, public, and private cloud infrastructure utilizing automation while maintaining established change management procedures. Automate and accelerate the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Achieve maximum system automation and integration through Infrastructure as Code (IaC), Web Services and scripting technologies and tools. Develop and employ continuous delivery system practices via cloud services and infrastructure. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud infrastructure. Integrates closely with enterprise solution development teams on identifying, problem solving and resolving issues that impact software releases and service delivery Provides direct support of enterprise infrastructure including cloud computing solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms. Orchestrates compute legacy environments. Configures and Integrates custom and 3rd party applications and add-ons. Regular review of alerts, logs, and performance. Works with end-users, Microsoft Support, and other vendors in resolution of support issues as needed. Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Performs rotational on-call duty. EDUCATION/CERTIFICATIONS Preferred: Bachelor's degree in computer science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree. TECHNICAL SKILLS Microsoft Windows and Non-WinOS such as Linux Server administration. Troubleshooting of complex distributed environments. Management of Public Cloud Offerings (IaaS, SaaS, PaaS, O365, ADO). Advanced Scripting Skills (PowerShell, Terraform and other IaC languages). Ability to use/implement automation tools and IaC. Strong performance tuning experience. Microsoft Internet Information Server (IIS) and the basic operation of webites, application pools, IIS administration, ports, SSL certificates Citrix VDI administration 3rd Party Tools (Veeam, ServiceNow, WebEx, and MS SCOM) EXPERIENCE Strong knowledge of IT infrastructure, network and directory services required Experience in the following areas. 5+ years’ Administering Directory Services for MS Windows 2012-2019 3+ Experience with Public Cloud Solutions (Azure/AWS/Google) Managing/deploying secure certificates (SSL) IaC Technologies (Ansible, ADO, Pipelines, Git, Terraform, YAML) Managing infrastructure in a virtualized environment Experience in Orchestration and containerization using Kubernetes Identity Management SSO/MFA Agile Methodology Experience Experience with Site reliability engineering and ITIL framework LEADERSHIP/SOFT SKILLS Experience in team collaboration Excellent written and oral presentation skills Exceptional analytical and process development skills At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

You should have excellent communication skills with the ability to empathize, pacify, and handle irate customers using exceptional communication skills. It is essential to have technical knowledge in troubleshooting base operating system issues and be eager to learn new technologies. Your responsibilities will include troubleshooting Windows, Outlook, Teams, Citrix, VDI, VPN, Security App, etc. over remote support, answering incoming calls, and responding to customer emails promptly. Additionally, you will manage and resolve customer complaints, identify and escalate issues to supervisors when necessary, provide product and service information to customers, research required information using available resources, and offer solutions to customers. You will also research, identify, and resolve customer complaints using applicable software, route calls and tickets to appropriate resources and domains who can best support the user, document all call information according to standard operating procedures, recognize, document, and alert the management team of trends in customer calls, create SOPs for new issues and resolutions provided, and complete call logs and reports. At Wipro, we are building a modern organization focused on digital transformation. We are looking for individuals who are inspired by reinvention, both in terms of themselves, their careers, and their skills. We seek individuals who are committed to constant evolution, in line with the changing world around us. If you are motivated by purpose and aspire to design your own reinvention, Wipro is the place for you. Join us and realize your ambitions. Applications from people with disabilities are explicitly welcome.,

You have excellent communication skills and are able to empathize, pacify, and handle irate customers with exceptional communication skills. You possess technical knowledge in troubleshooting base operating system issues and are eager to learn new technologies. Your expertise includes troubleshooting Windows, Outlook, Teams, Citrix, VDI, VPN, Security App, etc. over remote support. In this role, you will be responsible for answering incoming calls and responding to customer emails in a timely manner. You will manage and resolve customer complaints, as well as identify and escalate issues to supervisors when necessary. Your duties also include providing product and service information to customers, researching required information using available resources, and offering solutions to customers. Additionally, you will research, identify, and resolve customer complaints using applicable software. You will route calls and tickets to appropriate resources and domains that can best support the user. It is important for you to document all call information according to standard operating procedures and recognize, document, and alert the management team of trends in customer calls. Furthermore, you will create standard operating procedures (SOPs) for new issues and resolutions provided. Your responsibilities also include completing call logs and reports efficiently.,

Join us as a AVP - Windows server support engineer, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a AVP - Windows server support engineer you should have experience with: Proven experience in supporting enterprise level Windows infrastructure. Rich years of experience in managing mission critical , state of the art windows infrastructure . Certified in latest windows version . Ability to automate mundane operational tasks using scripts and automation . PowerShell scripting . Should be managing an infrastructure of over 10K servers . Knowledge of AD , Citrix , CyberArk , VmWare , Cluster services and IaC. Ability to work in 24/7 rotational shift pattern . Some Other Highly Valued Skills May Include Ansible / Chef . Python . You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations. Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Job Description: We are seeking an Application Support Engineer with experience in supporting Citrix and Java environments to maintain and enhance legacy enterprise applications. The ideal candidate will have 3–5 years of experience in Citrix Metaframe and Java application support, with strong scripting and UNIX skills. Key Responsibilities Provide ongoing support, troubleshooting, and enhancement of applications hosted on Citrix Metaframe and Java platforms. Analyze application issues and collaborate with teams to implement solutions and minor enhancements. Participate in all phases of the SDLC focused on operational support and stability. Maintain Citrix Metaframe environments and UNIX/Solaris servers. Develop and maintain shell/Perl scripts for automation and maintenance. Document architecture, troubleshooting steps, and support procedures. Collaborate in agile teams to resolve production issues and deliver process improvements. Required Skills & Experience 3 to 5 years of experience supporting Citrix Metaframe and Java applications. Familiarity with UNIX/Solaris administration. Scripting with shell and Perl. Experience with application monitoring and basic Citrix troubleshooting. Excellent documentation and communication skills. Good-to-Have Skills Exposure to C++ support tasks. Familiarity with middleware platforms such as WebLogic and WebSphere. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Weekly Hours: 40 Time Type: Regular Location: Hyderabad, Andhra Pradesh, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job Title: L3 Infrastructure Engineer Experience: 6+ Years Location: Remote Contract Type: Long Term Job Summary: We are seeking an experienced and proactive L3 Infrastructure Engineer to lead and resolve complex technical issues in a hosted Managed Service Provider (MSP) environment. The ideal candidate will have extensive hands-on experience with Citrix, RDS, VMware, Azure, and Windows Server environments, along with leadership capabilities to guide junior engineers. You will be responsible for advanced problem-solving, system optimization, and infrastructure enhancement projects while ensuring system stability, security, and performance. Key Responsibilities: Act as a technical escalation point for L2 and L1 teams across infrastructure platforms. Manage and troubleshoot complex Citrix Virtual Apps & Desktops, Citrix Cloud, Director, and StoreFront configurations. Lead Azure infrastructure management, migrations, and optimization tasks. Handle high-level Windows Server administration (2012/2016/2019/2022), including performance tuning and advanced configurations. Design, manage, and troubleshoot VMware vSphere and ESXi environments, including advanced VM operations. Manage backup infrastructure using Veeam Backup & Replication, ensuring recoverability and DR planning. Administer Active Directory, DNS, DHCP, GPOs, and NTFS permissions with an emphasis on security hardening. Oversee Exchange (Online & Hybrid) environments, Office 365 administration, and migration projects. Manage endpoint protection tools such as SentinelOne and Bitdefender, and oversee security policy implementation. Lead patch management, OS upgrades, and infrastructure maintenance initiatives. Conduct root cause analysis (RCA) for major incidents and drive permanent resolutions. Support Hosting Controller, anti-spam tools (e.g., SpamExperts), DUO MFA, and related security technologies. Collaborate with management to plan and implement infrastructure improvements. Maintain documentation of infrastructure, incidents, processes, and standard operating procedures. Provide guidance, mentoring, and training to L2 and L1 engineers. Required Technical Skills: Citrix XenApp/XenDesktop, Citrix Cloud, Director, Storefront (Advanced level) Microsoft Azure Administration and Infrastructure Projects Windows Server 2012/2016/2019/2022 (Advanced Administration) VMware ESXi, vSphere (Advanced troubleshooting, VM optimization) Office 365, Exchange Online, and hybrid configurations Veeam Backup & Replication (Backup strategies, DR planning) Active Directory, GPO, DNS, DHCP Endpoint Security Solutions: SentinelOne, Bitdefender Halo PSA (or equivalent ticketing system) NinjaRMM or similar monitoring tools DUO MFA, anti-spam filtering solutions SQL Server support and optimization (basic to intermediate level) Hosting Controller management Print server and network printer infrastructure support Preferred Qualifications: 6+ years of experience in L3 infrastructure support in an MSP or hosting environment Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Professional (CCP-V) preferred VMware Certified Professional (VCP) MCSA / MCSE certifications ITIL v4 Foundation certification is an advantage Strong leadership, documentation, and communication skills Soft Skills & Attributes: Ability to handle critical incidents under pressure and drive resolution Strong analytical and problem-solving mindset Leadership and mentoring abilities Excellent client communication skills Strong team collaboration and task prioritization

Job Title: Virtualization Engineer ( Veeam, VMware, Citrix, Nutanix) (L3) Location: Hyderabad Job Type: Full-Time Shift: 24/7 Support | 5 Days a Week Experience Required: 8 Years & Above Virtualization Engineer ( Veeam, VMware, Citrix, Nutanix) Job Summary: We are seeking an experienced and highly skilled Virtualization Engineer to join our Managed Service Provider (MSP) support team. The ideal candidate will have expert-level knowledge and hands-on experience designing, deploying, and supporting virtualized environments using VMware, Citrix, or Nutanix with Veeam backup solutions for enterprise and mid-market clients. This role will be responsible for ensuring the stability, security, and high performance of client virtualization and backup infrastructures. Key Responsibilities: Design, implement, and support virtualization solutions using VMware vSphere/ESXi, Citrix Virtual Apps and Desktops, and Nutanix platforms. Administer and optimize backup and recovery processes using Veeam Backup & Replication. Perform capacity planning, performance tuning, and health monitoring of virtualized environments. Lead migrations, upgrades, and greenfield deployments of virtualization and backup solutions. Troubleshoot and resolve complex issues related to virtualization, storage integration, and disaster recovery. Ensure high availability, business continuity, and disaster recovery for client environments. Develop and maintain up-to-date documentation for configurations, procedures, and troubleshooting guides. Collaborate with clients to gather requirements, provide technical guidance, and deliver tailored solutions. Monitor and report on virtualization environment health, backup status, and compliance with best practices. Stay current with technology advancements, security threats, and industry best practices. Participate in an on-call rotation and provide escalation support for critical incidents. Required Skills & Experience: 5+ years of experience as a Virtualization Engineer, Systems Engineer, or similar role within an MSP or enterprise environment. Expert-level experience with VMware vSphere/ESXi, vCenter, Citrix Virtual Apps and Desktops (XenApp/XenDesktop), or Nutanix HCI (Prism, AHV, Acropolis). Proven experience configuring and managing Veeam Backup & Replication for virtualized environments. Solid understanding of networking and storage concepts as they relate to virtualization. Experience with scripting and automation (PowerShell, Power CLI, etc.) is a plus. Excellent troubleshooting, documentation, communication, and customer service skills. Preferred Qualifications: Relevant certifications (e.g., VCP-DCV, Veeam Certified Engineer, Citrix CCA-V/CCP-V, Nutanix NCP/NCM). Experience with additional backup or disaster recovery solutions. ITIL Foundation certification. Key Competencies: Analytical problem-solving Customer focus Attention to detail Project management Effective communication Best Regards, TA Team

About Us Hiver gives teams the simplest way to deliver outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction. At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator Opportunity Hiver is looking for a Sales Development Representative who will be involved in all aspects of generating leads right from market research, opportunity generation to attending inbound requests. Please note: This role involves inbound cold calling and working in the US shift What you’ll be working on? Working with AE's to identify net-new opportunities and create new pipeline Doing a mix of inbound and outbound lead generation Understanding the target market, the industry and the business requirements that come with it and position Hiver’s value proposition accordingly Identifying champions and key stakeholders within target accounts Engaging leads, building relationships, and discovering new sales outlets through calls, emails, video prospecting, and other innovative methods Use BANT to qualify prospects and set appointments with the AEʼs Achieving and exceeding weekly and monthly metrics (meetings, qualified leads, new contacts, etc.) Maintain consistent and meaningful prospect outreach via phone, email, and social platforms. Creating engaging and personalized email communication Discovering new leads/key stakeholders for each account through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator, Twitter Successfully manage and overcome prospectsʼ objections and rejections Maintain an active social presence on LinkedIn that generates strong brand awareness Be a part of training sessions on skills-based and best practices What are we looking for? Bachelor’s degree or equivalent experience 2+ years of B2B inbound/outbound sales experience with a proven track record Strong communication skills—written, verbal, and active listening Experience in tech sales, ideally SaaS Proficiency with CRM, LinkedIn, Sales Navigator, ZoomInfo, Lusha Thinks on their feet and handles unexpected questions with confidence. Thrives in a fast-paced, high-energy environment. Highly organized with excellent time management

Job Description: We are seeking an Application Support Engineer with experience in supporting Citrix and Java environments to maintain and enhance legacy enterprise applications. The ideal candidate will have 3–5 years of experience in Citrix Metaframe and Java application support, with strong scripting and UNIX skills. Key Responsibilities Provide ongoing support, troubleshooting, and enhancement of applications hosted on Citrix Metaframe and Java platforms. Analyze application issues and collaborate with teams to implement solutions and minor enhancements. Participate in all phases of the SDLC focused on operational support and stability. Maintain Citrix Metaframe environments and UNIX/Solaris servers. Develop and maintain shell/Perl scripts for automation and maintenance. Document architecture, troubleshooting steps, and support procedures. Collaborate in agile teams to resolve production issues and deliver process improvements. Required Skills & Experience 3 to 5 years of experience supporting Citrix Metaframe and Java applications. Familiarity with UNIX/Solaris administration. Scripting with shell and Perl. Experience with application monitoring and basic Citrix troubleshooting. Excellent documentation and communication skills. Good-to-Have Skills Exposure to C++ support tasks. Familiarity with middleware platforms such as WebLogic and WebSphere. Qualifications Bachelor’s or master’s degree in computer science, Information Technology, or a related field. Weekly Hours: 40 Time Type: Regular Location: Hyderabad, Andhra Pradesh, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.