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Client Services Administrator Fresenius Medical Care

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Client Services Administrator role involves supporting and maintaining in-house computer systems, laptops, desktops, and peripherals both on site and remotely in India. Your responsibilities include receiving, prioritizing, documenting, and actively resolving end user help requests. If necessary, you escalate incidents to maintain SLA expectations. You may use diagnostic and help request tracking tools for problem resolution. In the Strategy, Planning, Acquisition & Deployment area, you will support the acquisition of new computer or networking hardware. Additionally, you will evaluate documented resolutions, analyze trends to prevent future problems, and alert management to emerging inc...

Posted 2 months ago

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