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8.0 - 10.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Citrix Key Skills: Experience in Citrix CVAD , DaaS and Azure Cloud is the mandatory skill and rest is mentioned in the JD shared earlier. Hyderabad is the primary location and secondary would be Bangalore / Pune /Chennai Experience in Citrix CVAD/DaaS, Azure AVD. XenApp 7.X and Later Versions NetScaler 11.x & Later versions MS Enterprise Windows Server 2016/2019 experience Hyper-V/Nutanix virtualization experience Group Policies / Active Directory Image creation / management SCVMM (System Centre Virtual Machine Manager) SCCM (System Centre Configuration Manager) SCOM (System Centre Operations Manager) UPM/FSLogix Storage iSCSI / Fibre channel exposure Enterprise data continuity experience Networking & V-LANs & Firewalls, switch, and router experience DHCP/ DNS & TCP/IP iIPv4 / IPv6 SSL / VPN & Hardware Roles and Responsibilities: Strong Knowledge on Citrix Administration, Citrix CVAD & Daas concepts. Design Plan and Deploy Citrix Presentation Server installation, upgrade, Server refresh. Migration/Upgrade an Existing Server Farm , Installing the Citrix Component. Configuring Citrix Licensing Servers, Session management. Patching Citrix environment Citrix Printer Server Management. Manage Server Farm and Manage the Data Store and Manage Network Communication. Strong Working knowledge on Windows 2016 & later OS Servers and Active Directory. Excellent troubleshooting skills in an enterprise-wide Citrix CVAD & Citrix DaaS. Handle and manage the PVS environment & Knowledge on PVS Versioning process Experience in Machine Creation Services. Should be able to handle the Citrix UPM and MS Roaming Proficiency in Citrix Policies and Printer management Experience in Citrix ADC (NetScaler Load balancer and gateway) Good knowledge on Windows Active directory Should have good skills on Citrix sites Installations and configurations Experience in application publishing and troubleshooting skills to isolate the Citrix issue Experience in Hyper-V / Nutanix Proficiency in Windows active directory Advanced level of troubleshooting of PVS / MCS Issues Manage Load balancing and Failover services Good knowledge on session prelaunch and lingering Expertise Knowledge on storefront and configuring stores Experience in Master image creation and maintenance on cleanup & recovery process. Feature Packs Installing & Knowledge on packaging tools. Understanding of capacity planning, Documentation and Reporting Performance monitoring and fine-tuning environment. Basic Knowledge on SQL Database. Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Citrix Admin. Experience: 8-10 Years.
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Virtual Desktop Support Specialist, you will be responsible for maintaining and supporting the Virtual Desktop setup, including managing Citrix Xen Desktop and Citrix XenApp environments. Your duties will include updating virtual machine images, ensuring patch and vulnerability compliance, providing operational support, and handling requests for virtual systems. You will also be expected to perform problem management activities and provide tier-three support for problem/issue escalations. Your expertise in Citrix technologies such as Citrix Xen Desktop, Citrix XenApp, Citrix DaaS, Citrix MCS, and NetScaler will be essential for this role. Additionally, you should have a deep understanding of Windows 7/10/11 OS, Windows Server, basic network troubleshooting, and basic application troubleshooting. Proficiency in a ticketing system, excellent written and verbal communication skills, and the ability to multitask, prioritize, coordinate, work well under pressure, and meet deadlines are also required. Primary skills required for this position include Citrix Admin, while secondary skills include XenApp, Xendesktop, and Virtual desktop. If you are looking for a challenging role where you can utilize your Citrix expertise and technical skills to support a virtual desktop environment effectively, this position is ideal for you.,
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Citrix Admin.
Posted 1 month ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Citrix Admin.Experience5-8 Years.
Posted 2 months ago
7 - 12 years
10 - 19 Lacs
Kolkata, Chennai, Bengaluru
Work from Office
Know anyone who is interested? Experience:7yrs to 12yrs Location:Chennai,Kolkata Notice period:Immediate to 90days Experience supporting various versions of Citrix XenApp 6.5, XenDesktop 7.x, Citrix Secure Gateway, Citrix Web Interface, Citrix Edgesight, Citrix Director, and Citrix Netscaler. Citrix Certification (CCA-V/CCP-V) and Microsoft Azure (AZ-103/AZ-900) Must have a solid foundation in Citrix from initial requirements gathering, testing, documentation and installation through all troubleshooting aspects. Solid understanding and familiarity with CloudFormation Templates. Experience with Git, Jenkins, Puppet, Terraform and other cloud tools. Effective at reading/writing scripts to deploy images in Cloud environment. A passion for learning and keeping up to date with the latest tools and technologies Ability to work independently without intensive oversight, initiative and ability to research problems independently Interested canditates can send resumes to sumi.p@staffing.in. #Citrix,Citrixadmin,#Azure,#immediatejoiners,#chennai,#chennaijobs,#kolkata,#kolkatajobs
Posted 2 months ago
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