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12.0 - 18.0 years
0 Lacs
noida, uttar pradesh
On-site
As an experienced Network Voice professional with 12 to 18 years of experience, you will be responsible for: - Designing, implementing, and supporting Cisco Unified Communication solutions - Managing Cisco Unified Communication Manager (CUCM) and Cisco Unity Connection (CUC) - Configuring and troubleshooting Cisco Session Management Edition (SME) - Developing and maintaining Cisco Dial Plans - Handling Cisco Webex collaboration tools - Managing Cisco Voice Gateway and Cisco Unified Border Element (CUBE) - Working with various protocols related to network voice technologies - Following ITIL best practices for network operations - Proficiency in SQL for database management Your qualifications ...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Business Analyst with Contact Center, you will play a pivotal role in managing technical and functional aspects of contact center platforms. Your responsibilities will include: - Acting as the primary point of contact for all technical and functional aspects of contact center platforms, preferably RingCentral. If not, any other Contact Center like Genesys, Avaya, NICE, or Five9 would be acceptable. - Collaborating with IT operations and vendor teams to implement and maintain contact center technologies, including IVR, ACD, WFM, CRM, and CTI systems. - Converting business needs into clear technical requirements and overseeing the implementation to ensure effective solution delivery. - Pr...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Role Overview: As a Senior Cisco Collaboration Engineer at Black Box in Bangalore, your primary role will involve installing, configuring, and troubleshooting Cisco Unified Communications products, LAN switches, networking components, voice gateways, and SIP border solutions. You will also be responsible for establishing QOS policies, maintaining security and privacy controls for voice systems, troubleshooting integrated technology issues, providing systems administration training to clients, and identifying new opportunities for cross-selling and up-selling. Additionally, you will participate in the modification and continual improvement of professional services project documentation and pr...
Posted 2 months ago
6.0 - 10.0 years
0 Lacs
haryana
On-site
As a Collaboration Network Architect at Konverge Technologies Pvt Ltd., you will be responsible for designing, documenting, implementing, and supporting enterprise-level collaboration and communication solutions. Your role will involve working with network and collaboration technologies to deliver expert consulting services, deployment support, and technical documentation. You will be expected to design and architect collaboration solutions based on business and technical requirements. This includes creating detailed documentation such as High-Level Design (HLD), Low-Level Design (LLD), Network Implementation Plans (NIP), and operational guides. Your responsibilities will also include leadin...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As the Senior Collaboration Technical Architect at NTT DATA, you will be an advanced subject matter expert responsible for designing and potentially implementing collaborative solutions that enhance communication, information sharing, and teamwork. You will work closely with business users, IT teams, and executive management to understand business requirements, translate them into technical designs, and prepare for implementation as collaboration platforms and tools. Your key responsibilities will include designing and architecting collaborative solutions aligned with business objectives, collaborating with stakeholders to gather requirements and propose technical solutions, assessing and re...
Posted 3 months ago
2.0 - 5.0 years
4 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
The position is responsible for installing, upgrading and troubleshooting hardware and software systems. To succeed in this role, the candidate should have a problem-solving attitude along with the ability to give clear technical instructions. The candidate should also be familiar with remote troubleshooting techniques. Desktop Support Engineer to assist our clients with computer hardware and software issues. He required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. Responding to client support requests. Address user tickets regarding hardware, software, and networking • Direct unresolved...
Posted 4 months ago
4.0 - 8.0 years
4 - 8 Lacs
Mumbai, Maharashtra, India
On-site
The engineering function is responsible for engineering all infrastructure components. The platform engineering team covers several technologies so general platfrom engineering skills are required with specific focus on Messaging, including Microsfot Exchange, Microsoft Office 365, Cisco Webex, Microsoft Sharepoint and Symphony Messaging. The candidate must be a highly self motivated team player with good oral and written skills and confidence to present to management. The candidate should also have a good sense of discipline for change control procedures. A flexible work ethic is required with the ability to form part of a multi-platform global engineering team 3 Key Objectives critical to ...
Posted 4 months ago
0.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
recruitment coordinator about randstad enterprise As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions - delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart - help companies build skilled and agile workforces that move their businesses forward. Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not...
Posted 5 months ago
1.0 - 6.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Providing desktop / Laptop computer software and hardware support, configuration, maintenance, and installation, office 365 Installation for MS Office 2003, 2007, 2010, 2013, 2016, and Office 365 configuring & troubleshooting. Outlook accounts creation & configuration for new users. Responsible for the installation of software like antivirus, Ms.-Office, adobe & Acrobat Reader, and any other software. Good understanding of Ms. Office products such as word, excel, PowerPoint ect. support Remote service for desktop system,peripherals,printers,others it supported equipment Troubleshooting network related problems with time line. (Booting issue/ CPU Error) Finding and troubleshooting of monitor,...
Posted 5 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
RSM is looking for a Unified Communications Administrator as member of the RSM Technical Services group and part of the Unified Communications Team. This exceptional individual is responsible for the internal support and maintenance of the RSM Unified Communication Collaboration and voice platforms. Individual must have excellent written and oral communication skills, and be able to work, collaborate and coordinate between vendors, IT and internal business partners. Must have a team-oriented attitude, solid interpersonal skills and be self-driven and accountable. Responsible for troubleshooting, maintenance, and support of systems. Conducts root cause analysis and proactively identifies pote...
Posted 6 months ago
15.0 - 24.0 years
0 - 3 Lacs
Hyderabad
Work from Office
We're Hiring | Director Unified Communications (Operations, Observability & Automation) Location: Hyderabad, India (Work from Office) Shift: 04:00 PM – 01:00 AM or 05:00 PM – 02:00 AM IST Full-Time | Leadership Role Are you a strategic leader with deep expertise in Unified Communications , Cisco WebEx , Session Border Controllers (SBCs) , and observability and automation ? At ConnX , we're looking for a Director – Unified Communications Operations, Observability & Automation to lead our UC operations and automation transformation. You’ll manage mission-critical UC infrastructure, oversee advanced observability strategies, and drive innovation in operational automation. Key Focus Areas: Daily...
Posted 6 months ago
5.0 - 10.0 years
4 - 7 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Responsibilities Ensure platform service performance through pro-active monitoring, alerting, and tool automation. Support day to day operations of Cignas Cisco IPT & Video environment (Webex Calling, UCM, CUC, Expressways, Control Hub) Support day to day operations of Cignas Oracle SBC environment (4600,4900) Work with the voice infrastructure team to respond to escalated incidents, driving to resolution. Work across individuals/teams to ensure any issue is resolved as quickly and correctly as possible. Work in Service Now to assist in Ticket resolution for MAC or trouble requests. Perform trend analysis and develop action plans for improving system stability and reducing costs. Collaborate...
Posted 6 months ago
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