7191 Cisco Jobs - Page 9

Job Summary Network Security Architect Responsibilities Key Responsibilities Review and approve firewall requests in line with risk appetite Review and analyse firewall rules to ensure they are effective and in line with security best practices Ensure all firewall rules are recertified by owners in the specified timeframe Where no owner is made available ensure an owner is found and that necessary information is updated Perform firewall ruleset review Validate the rule compliance report of the firewalls generated from the automated firewall review solution and share with the respective stakeholders Perform ACL ruleset management add update remove optimize to remove defunct duplicate rules Follow the change management process for creationmodificationremoval of rules with necessary approvals Clearly document all changes to firewall rules including the reason for the change the details of the change the requestor and the date and time of the change Periodically reviewing existing firewall rules to ensure they are still necessary and appropriate Remove outdated or redundant rules Regularly assess rule effectiveness Adjust rules based on issues identified Experience Qualifications Should have 16 to 20 years of experience in setup configuration and ongoing management of firewall devices like Palo Alto F5 Zscaler Cisco ISE Azure DDoS Strong in Network Architecture and has to design and develop the architecture framework Should have experience in preparing HLD and LLD documents Should have experience in managing endtoend delivery Should have excellent communication skills Strong leadership and team management skills Ability to work collaboratively with crossfunctional teams Good to have CISSP Certified Ethical Hacker CEH CISM certifications

Perimeter: End Point, RFP, Helpdesk Operations, EP Security. Deploy standard group infrastructure within plants. Support R&D technical standards. Select and manage national outsourcers. Define & ensure different levels of service. Promote innovation at regional level. Guarantee confidentiality of information. Manage incidents not treated by outsourcers. Assists in preparation of the IT budget. At least 18+ years of past IT experience and very strong technical background (such as a Master’s degree in Computer Science). You must have high autonomy, a good understanding of underlying IT concepts, strong motivation to learn, and resourcefulness in proposing adequate solutions to complex problems. Required Transversal And Communication Skills Supplier management. Project management. Reporting and communication with internal customers. Fluent English (Toeic 785 or similar level). EP Asset Management. Autonomous working capabilities. Customer management. Required Technical Skills (similar Competing Technologies Also Accepted) Basic Knowledge of services WAN / LAN / WiFi (TCP/IP, VPN, QoS, Cisco, wiring best practices) Telephony & audio/video conferencing (CUCM, Analog, VoIP, ToIP) Active Directory (DC, GPO), DHCP, DNS, SMTP Datacenter (Cooling, Fire prevention, Racking) Remote Desktop Services (Servers, Thin Clients) Monitoring (Centreon / Prometheus) User environment and support Help Desk management (Processes, ITIL, Incident, Problem, SLA, …) Imaging, software deployment, inventory and asset management (Altiris) Endpoint (Laptop, Desktop, Tablets, Thin Clients) hardware Printing (copiers, multifunction devices, ...) VIQCT Management Security Internal audit / Security audit Anti virus (McAfee, XDR, TRILIX) Syslog, Splunk Single sign-on solutions (Evidian) Skills on other IT infrastructure topics (Network, Network Services, Servers, Storage, Middleware, Databases, Datacenter, User environment and support, Security) are also highly valued.

Please note: This opportunity is exclusively onsite. Location: Bengaluru only Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Are you ready for the next phase of your growth? At Whatfix, the Customer Success team is on a mission to maximize the value our customers derive from our product and services. We are looking for a stellar Customer Success Manager who is passionate about solving real business problems for our customers and delivering best-in-class customer service. You will be part of a close-knit motivated team of rock stars consisting of success managers, solutions engineers and project managers.. What do you get to do? Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period. Being responsible for every aspect of the customer journey post sales handoff. Be the product champion and consultant to drive desired customer outcomes and enable the customers to realize the potential of Whatfix Understand customer’s business, their application for which they have purchased a Whatfix subscription and their key digital adoption goals Identify product usage gaps and provide actionable solutions to the customers Build value-based relationships with customers and create Whatfix champions Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI Ensure customer retention by negotiating and closing renewals Identify opportunities of upselling and cross-selling along with the Account Managers Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully Have a strong business sense to keep looking out for new use cases and solutions using Whatfix to create a win-win situation with customers Communicate and brain-storm with the product team on customer feedback and help refine product roadmap Work with the marketing team to execute customer surveys, case studies, etc Optimize existing processes within the company and actively enhance all Customer Success initiatives Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization What you need to have/ bring to the table: Has relevant 1 to 6 years of work experience in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company Has worked directly with small/medium/large enterprise customers Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to Whatfix and its customers in the capacity of an individual contributor Should be open to aligning with the US timezone (5:30pm to 2:30am IST). Prior experience of handling quota based account portfolio, handling customer negotiations and renewals Showcases exemplary written and verbal communication skills to work along with global customers. Passionate about solving problems by understanding customer needs. Should have a growth and learning mindset to solve additional challenges. Interested and aware about different applications enterprises use for their workforce and business processes. Has an exceptional ability to communicate and foster positive business relationships Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products Managed customers across different segments in the past and knows how to manage them differently Exhibits a true passion for customers and for Customer Success Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer Scope to represent Whatfix at global events Onsite customer travel and business meetings We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly.

Join our Team Grow with us About this opportunity To work as an IP security engineer responsible for implementing, configuring, and troubleshooting Checkpoint, Fortinet, Cisco ASA firewalls, and F5 LTM/AFM, ensuring optimal security and performance. What you will do Configure and Implement IP Security Firewall i.e. Checkpoint, Fortinet, and Cisco ASA firewalls. Ensure firewall configuration is in line with best practices and security protocols. Troubleshoot and Resolve issues related to firewalls, ensuring minimal downtime and optimal performance. Hands-on experience in the implementation, configuration, and troubleshooting of F5 Local Traffic Manager (LTM). Good to have knowledge in Infoblox for DNS, and IPAM management. Communicate effectively with global clients, ensuring that their requirements are understood and executed. Provide timely updates, resolve client issues, and act as a trusted advisor. Work closely with cross-functional teams, providing insights into network security, performance, and infrastructure optimization. Implement, configure, and troubleshoot Checkpoint, Fortinet, and Cisco ASA firewalls to ensure high security and optimal performance. Work on configuring firewall policies, VPNs, NAT, and other security protocols. Lead the implementation and troubleshooting of F5 Local Traffic Manager (LTM) and Advanced Firewall Manager (AFM) to ensure high availability and secure application delivery. Manage and maintain Infoblox for DNS and IPAM to ensure network stability and optimal performance. Provide high-level technical support to global clients, ensuring that their network security needs are addressed in a timely manner. Troubleshoot and resolve network security issues, delivering solutions that ensure customer satisfaction. Collaborate with internal teams to optimize network security and performance. Excellent verbal and written communication skills for effective client interaction and team collaboration. You will bring Qualifications: B.E/ B.Tech Years of experience: minimum 8 Years Expertise on IP Security and strong hands-on experience with Checkpoint Firewall Good understanding of Fortinet, and Cisco ASA firewalls Proficient in implementing, configuring, and troubleshooting F5 LTM Must have certification in Checkpoint Firewall (CCSA) Certification on Fortinet or F5 will be added benefit. Proven experience in a customer-facing role, dealing with global clients and resolving complex technical issues. Strong verbal and written communication skills. Good industry knowledge Good communication and presentation skills Good customer handling abilities Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 770788

Location - Khar Road, Mumbai Job Description Installation, configuration and maintenance of server infrastructure (Dell, Cisco UCS and HPE blade) • Installation, configuration and maintenance of Storage Area Network (NetApp, Hitachi storage devices and FC switches) • Integration of server infrastructure into SAN • Installation, configuration and maintenance of VMware-based virtual platform (ESXi/vCenter/NSX/VCD/VCDA) • Installation, configuration and maintenance of other virtual platforms (Xen, Hyper-V) – optional • Installation, configuration and maintenance of Windows Server 2012+ servers and their built-in roles • Operation and maintenance of PKI (Public/Private Key Infrastructure) • Configuration and maintenance of Citrix Netscaler – optional • Windows and Linux based scripting (Powershell, bash, bsh) • Proactive monitoring of infrastructure and identifying potential problems (bottlenecks, misconfigurations) • Infrastructure security maintenance and probing on regular basis • Infrastructure operations automatization • Infrastructure support for our clients • Infrastructure support for all company teams • Compiling and producing technical documentation for all infrastructure layers Interested candidates please share your resume on rupali.koku@laurengroup.ai

Why Join Us? QA Team Leader specializing in Networking We're looking for a highly experienced and motivated QA team leader with a strong background in QA, excellent leadership and mentoring abilities, and a passion for driving continuous improvement. If you're passionate about quality in the world of SASE solutions, then join our team. As the QA Team Leader, you will be responsible for leading the QA Owners team within our organization. Your primary objective will be to ensure the delivery of high-quality and reliable products and services by establishing and maintaining best practices, processes, and standards across the QA guild. Key Responsibilities Provide strong leadership to the QA team, fostering a culture of collaboration, innovation, and continuous improvement. Develop and implement QA strategies, policies, and procedures aligned with organizational goals and objectives. Provide guidance and mentorship to QA team members, helping them grow their skills and expertise in software testing and quality assurance. Training and Development: Identify training needs and opportunities for professional development within the QA guild and facilitate training sessions or workshops as necessary. QA Processes: Establish and maintain effective QA processes, including test coverage review, test planning, execution, and defect tracking. Quality Standards: Define and enforce quality standards and best practices for software testing and quality assurance activities. Collaboration: Collaborate closely with cross-functional teams, including development, product management, and project management, to ensure alignment on quality goals and priorities. Metrics and Reporting: Define and track key quality metrics to measure the effectiveness of QA processes and drive continuous improvement. Risk Management: Identify and assess risks related to product quality, and work with stakeholders to mitigate risks and ensure timely delivery of high-quality software. Tools and Technologies: Evaluate and recommend tools, technologies, and frameworks to enhance QA productivity and effectiveness. Qualifications Previous experience in a leadership role within a QA team for at least 2 years. Proven hands-on networking and/or network security engineering experience Deep understanding of networking protocols (e.g., IPSEC, VPN, VRRP, BGP, OSPF, HTTP, TLS, TCP/IP) 3 years’ experience with planning, configuring, building networks from scratch involving elements such as: Firewalls/Routers/VPN Concentrators of top-5 vendors such as: (Palo Alto/Check Point/Cisco/Juniper/Fortinet) 3 years' experience with conducting different software QA testing types (functional and non-functional) and QA methodologies Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Strong analytical and problem-solving abilities, with a keen attention to detail. Experience with automated testing frameworks and tools is a plus. Demonstrated ability to lead and inspire a team towards achieving common goals and objectives. Joining our team as the QA Team Leader offers a unique opportunity to make a significant impact on the quality of our products and services, while also advancing your career in quality assurance leadership. If you are passionate about quality and thrive in a dynamic, collaborative environment, we'd love to hear from you.

Hiring for IT Administrator/Network Administrator for our plant in Nellore near Sarvepalli, Andhra Pradesh: Preferably candidates are from Nellore, Tirupathi and Cuddapah. Qualification: B.Tech/Any graduate from similar field with relevant experience. Candidates should have minimum 3yrs to 4 Yrs Experience Responsibilities Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers Install and integrate new server hardware and applications Keep an eye out for needed updates Support and administer third-party applications Ensure network security and connectivity Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Set up user accounts, permissions and passwords Resolve problems reported by end user Define network policies and procedures Specify system requirements and design solutions Research and make recommendations on server system administration Requirements and skills Proven experience in a network administrator role Hands on experience in networking, routing and switching Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired Ability to set up and configure server hardware Familiarity with backup and recovery software and methodologies Great at organising, prioritising and multitasking Juniper, Cisco, CWNA or BCNE training BSc degree in Computer Science or related field Apply through LinkedIn / Whats App: 9491841510

Position: IT Sales Manager – Network, Security & Cloud Solutions Location: Gurgaon Experience: 5+ Years Key Responsibilities: • • Drive sales of Network Infrastructure, Security Solutions, and Cloud Services. • • Identify new business opportunities and build a strong sales pipeline in targeted segments. • • Focus on products like Cisco routers/switches, Aruba wireless, Versa SD-WAN, DLP, SOC, Cloud Security, and Managed IT services. • • Engage with IT Heads, Network Managers, CISOs, and other stakeholders. • • Understand client pain points and offer customized solutions. • • Build long-term relationships and act as a trusted advisor. • • Work with Pre-sales and Technical teams to propose the right combination of network, security, and cloud solutions. • • Conduct client meetings, demos, PoCs, and commercial negotiations. • • Pitch bundled solutions covering products + services + AMC/support. • • Coordinate with OEMs like Cisco, Aruba, Versa, Fortinet, ZScaler, etc., for pricing, enablement, and deal registrations. • • Stay updated on new technologies, offerings, and market trends. • • Own and manage assigned accounts to drive upselling, cross-selling, and renewals. • • Prepare account plans and track growth against targets. Qualifications & Skills: • • Bachelor’s degree in IT, Electronics, Computer Science, or Business. MBA preferred. • • 5+ years of experience in B2B sales of IT infrastructure and security solutions. • • Strong knowledge of products such as Switches, Routers, Wireless (Cisco, Aruba), SD-WAN (Versa), Firewalls, DLP and Cloud Security. • • Experience with solution sales, complex deal closures, and IT service offerings. • • Excellent communication, negotiation, and presentation skills. • • Self-motivated, target-oriented, and comfortable working in a fast-paced environment

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the company’s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture. Want to join the leader in AI-powered data security? The India Marketing Manager will drive brand awareness/thought leadership, engagement and pipeline growth in India’s Top Accounts and acquire Net New Logos through direct and channel marketing. The ideal candidate will align marketing strategies with business goals, focusing on AI-powered data security, cyber resilience, and backup modernization. They will have experience in ABM, events, digital campaigns, social media, and channel marketing, and capable of engaging C-level and technical leaders. How You'll Spend Your Time Here Develop and execute a marketing plan for Enterprise, Public Sector, and Commercial accounts, focusing on customer retention, expansion and acquisition Collaborate with sales and channel teams to drive pipeline generation e.g. Campaigns, Incentives, aligned with revenue goals. Align cross-functional teams (sales, technical sales, channel) on marketing initiatives and execution Manage local vendors for effective demand-generation execution. Plan and execute physical and virtual events to drive engagement pre, during, and post-event. Implement an account-based marketing (ABM) strategy, utilizing Executive Briefing Centers (EBCs) and micro-briefings. Strengthen channel marketing by driving demand with key partners and alliances (e.g., HPE, Cisco, AWS). Optimize budget allocation to maximize ROI and pipeline impact Measure and report on marketing program effectiveness, adjusting based on data. WE'D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING: A results-driven marketing professional with a strong IT background, experienced in digital and channel marketing, ABM, and cross-functional team management. Must excel in influencing stakeholders within a matrix organization and demonstrate measurable ROI. 8-10 years of marketing experience, preferably in IT or tech. Proven track record in B2B direct and channel marketing, with ROI and pipeline management expertise. Strong ABM and partner-based lead generation experience. Ability to work in a fast-paced, sales-driven environment. Excellent communication, presentation, and organizational skills. Commercially focused, target-driven, and detail-oriented. Data Privacy Notice For Job Candidates For information on personal data processing, please see our Privacy Policy . Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or talent@cohesity.com for assistance. In-Office Expectations Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

NCE L3 and L2 Gurgaon T4 (8+ years for L3 and 6 to 8 years for L2) Responsibilities You will be working closely with extended regional teams to deliver Business critical services to high value customers. In this role, you will be resolving issues with Cisco products and will gain insight on the detailed functionality of Cisco products and customers with all distributed elements of the service chain. The ideal candidate demonstrates a proficiency and appetite to resolve customer issues and for learning new technologies, evidenced by the ability to expand upon core technical knowledge on Cisco products and technologies. Provide phone/email consultation to independently debug complex product problems reported by Cisco customer. Acts as a technical point of contact for engineers in team. Provide technical support to customers for Cisco technologies, products, and/or solutions. Typically be responsible for resolving moderately and complex technical problems, depending on the customers' need. You will simulate technical problems in lab environment. You will share knowledge with other people in writing technical documents and enlarge the knowledge database. You will provide internal and/or external technical presentations (cross-training). You will raise some specific problems to the responsible Business Units for product enhancement. You will demonstrate a competence and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. Who You Are - Skills Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a similar field. 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). Maintaining and troubleshooting Cisco IP and Optical Routers (ASR9912, ASR9910, ASR9903, Cisco 8K) Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation Skills: networking protocols,ospf,customer,lisp,cisco products,bgp,stp,service configurations,switching technologies,troubleshooting,rsvp,switching,routing,asr routers,technical support,communication,problem-solving,mpls,vxlan

Job Description: POSITION RESPONSIBILITES Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incoming incidents & requests Perform initial investigation and/or troubleshooting of systems (windows/ Linux/ AWS) and network issues to resolve issue basis SOPs available Process all support incidents and Task requests within SLA by following procedural requirements Escalate to secondary support teams in timely manner, where necessary, to ensure timely resolution Thoroughly document steps taken to resolve or escalate incidents within ServiceNow tickets Participate in Bridge calls to help resolve system outages and restore service to users and Guardian partners Identify and address repeating alert trends or non-actionable alerts to streamline and optimize services Suggest defects and product/infrastructure enhancements to improve stability and automation Perform Incident management based on ITIL principles Participate in periodic skills enhancement sessions and training courses Prepare and deliver standard scheduled reports to support service trending and optimization Develop, document and update standard operating procedures and knowledgebase articles. REPORTING RELATIONSHIPS This position reports to the EOC Manager. Candidate Qualifications Functional Skills EOC team needs to perform on 4 Technologies primarily, and candidate needs to one expertise in 1 of these and working knowledge in others: The technologies are: Windows Server Administration Linux and Unix Server Administration Network Administration and Telecom services AWS DevOps Working knowledge of the following industry standard technologies is required for this role, including: Server Hardware (Cisco UCS, IBM P-Series) Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins) Citrix Microsoft Active Directory Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed) Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management) Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) Strong problem-solving and troubleshooting skills Keen analytical and structured approach to problem solving Ability to follow instructions and Standard Operating Procedures (SOPs) Excellent written and spoken English language skills with an ability to speak loudly and clearly Outstanding customer service skills and dedication to customer satisfaction Excellent documentation skills Proven ability to work independently Ability to work well in a team environment Ability to accommodate flexible work schedules Ability to triage outage bridge calls and drive calls to closure. Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills Ability to speak confidently with Developers, Engineers and Management Leadership Behaviors Take ownership & accountability for actions and results Takes action to resolve customer problems promptly & to ensure customer satisfaction Demonstrates high standards of professionalism, integrity & customer service Position Qualifications Total of 4 years+ experience including a minimum of 2 years of experience in a 24x7 Network Operations Center & Service Management role Strong Microsoft Word, Excel, PowerPoint skills Bachelor’s Degree or similar required A +, Network +, Security +, Microsoft, Cisco Certifications preferred Flexibility to work in 24x7x365 shifts on rotational basis Must be comfortable working in a highly critical, fast paced environment with shifting priorities The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days. Guardian- https://youtu.be/QEtkY6EkEuQ Location: This position can be based in any of the following locations: Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

About the Role We are hiring a highly skilled Teams Voice Consultant (Tier 3 Support – Operations) to join our growing technical operations team. This is a critical support role responsible for managing advanced Microsoft Teams, SIP/VOIP, and telephony-related issues across a global client base. Experience Requirements Minimum 3 years of hands-on experience in Tier 3 support Total 8+ years overall experience in the voice/telecom domain Strong working knowledge of: Microsoft Teams , Office 365 , Skype for Business Audiocodes/Ribbon SBCs , SIP/VOIP protocols LAN/WAN networking Migration experience from Cisco/Avaya to Microsoft Teams DR (voice) Key Responsibilities Provide 3rd line support for customers and resellers via email and phone Act as a subject matter expert in Microsoft Teams and SBC deployment Monitor systems using tools such as OVOC , SolarWinds , etc. Handle complex escalations from Tier 1 and Tier 2 support Use Incident Management Systems to track and resolve issues Work with stakeholders to understand requirements, design solutions, and execute deliverables Plan and manage personal ticket queues while meeting SLAs Deliver training and support internally and externally Share technical knowledge with users and junior colleagues Be available for on-call 24x7 support when required Proactively maintain high service standards and client satisfaction Preferred Skills Familiarity with Cisco CUCM and Avaya voice platforms Excellent troubleshooting and problem-solving skills Strong communication and documentation ability Experience in project deployment and client onboarding CTC Offered: ₹10.5 LPA Job Type: Full-time Location: Tamil Nadu Company Website: https://sharpenedmindtechnologies.com/ Email to Apply: careers@sharpenedmindtechnologies.com About Us Sharpened Mind Tech & Solutions Pvt. Ltd. is a fast-growing tech company with a focus on EdTech, enterprise tech solutions, and innovative talent development. Join us to work on high-impact projects with a passionate, collaborative team.

Please note: This opportunity is exclusively onsite. Location: Bengaluru only Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Are you ready for the next phase of your growth? At Whatfix, the Customer Success team is on a mission to maximize the value our customers derive from our product and services. We are looking for a stellar Customer Success Manager who is passionate about solving real business problems for our customers and delivering best-in-class customer service. You will be part of a close-knit motivated team of rock stars consisting of success managers, solutions engineers and project managers.. What do you get to do? Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period. Being responsible for every aspect of the customer journey post sales handoff. Be the product champion and consultant to drive desired customer outcomes and enable the customers to realize the potential of Whatfix Understand customer’s business, their application for which they have purchased a Whatfix subscription and their key digital adoption goals Identify product usage gaps and provide actionable solutions to the customers Build value-based relationships with customers and create Whatfix champions Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI Ensure customer retention by negotiating and closing renewals Identify opportunities of upselling and cross-selling along with the Account Managers Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully Have a strong business sense to keep looking out for new use cases and solutions using Whatfix to create a win-win situation with customers Communicate and brain-storm with the product team on customer feedback and help refine product roadmap Work with the marketing team to execute customer surveys, case studies, etc Optimize existing processes within the company and actively enhance all Customer Success initiatives Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization What you need to have/ bring to the table: Has relevant 1 to 6 years of work experience in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company Has worked directly with small/medium/large enterprise customers Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to Whatfix and its customers in the capacity of an individual contributor Should be open to aligning with the US timezone (5:30pm to 2:30am IST). Prior experience of handling quota based account portfolio, handling customer negotiations and renewals Showcases exemplary written and verbal communication skills to work along with global customers. Passionate about solving problems by understanding customer needs. Should have a growth and learning mindset to solve additional challenges. Interested and aware about different applications enterprises use for their workforce and business processes. Has an exceptional ability to communicate and foster positive business relationships Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products Managed customers across different segments in the past and knows how to manage them differently Exhibits a true passion for customers and for Customer Success Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer Scope to represent Whatfix at global events Onsite customer travel and business meetings We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly.

Job Title: Cisco Thousand Eyes Engineer Experience: 4-5 years (Minimum 4 years of relevant experience in ThousandEyes required) Location: Bangalore Budget: 14 LPA Shift: General Shift Job Description: We are seeking a skilled and experienced Cisco ThousandEyes Engineer to join our team in Bangalore. The ideal candidate will have hands-on experience in deploying, managing, and maintaining the ThousandEyes platform, with a strong understanding of network monitoring and performance analysis. Key Responsibilities: Deploy and manage Cisco ThousandEyes agents across the enterprise environment. Monitor network performance, application availability, and user experience using ThousandEyes. Configure and maintain synthetic tests and alerts for end-to-end monitoring. Analyze test results to identify network and application issues proactively. Collaborate with network, application, and infrastructure teams to resolve performance issues. Generate reports and dashboards for stakeholders, providing visibility into key performance metrics. Stay updated with the latest ThousandEyes features and best practices. Required Skills & Qualifications: 4+ years of relevant hands-on experience with Cisco ThousandEyes . Strong understanding of network protocols , performance monitoring, and cloud-based environments . Experience with synthetic and real user monitoring . Proficiency in analyzing test data and performance metrics. Familiarity with API integrations and automation using scripting (Python preferred). Excellent problem-solving and communication skills. Bachelors degree in Computer Science, IT, or a related field. Preferred Qualifications: Cisco certifications (e.g., CCNA, CCNP) Experience with other monitoring tools (e.g., AppDynamics, SolarWinds, Nagios) Prior experience working in enterprise-level network environments

Company Description Arrow PC Network is a leading IT Services Integrator providing world-class IT infrastructure services across India. Our team comprises dedicated professionals and certified engineers focused on innovation, delivering cost-effective and efficient services. Arrow PC Network partners with technology leaders like Dell Technologies, VMware, and Cisco to deliver comprehensive IT solutions. We specialize in designing and implementing IT infrastructure that reduces complexities and enhances business value. Our offerings include cloud services such as Microsoft Azure and Amazon Web Services, covering Infrastructure as a Service, Storage as a Service, and more. Role Description This is an on-site, full-time role for a Business Development Manager based in Delhi, India. The Business Development Manager will identify new business opportunities, build and maintain client relationships, develop strategic plans, and collaborate with internal teams to achieve sales targets. Responsibilities include conducting market research, attending industry events, presenting proposals, and negotiating contracts to drive business growth. Qualifications Business development and market research skills Client relationship management and strategic planning skills Experience in presenting proposals and negotiating contracts Strong communication and interpersonal skills Ability to work collaboratively with internal teams Proven track record in meeting or exceeding sales targets Bachelor's degree in Business, Marketing, or related field Experience in the IT services industry is a plus

Responsibilities As a member of the incident/Workorder/Change handling team , you will have the following accountabilities: Will be working as an SME for Zscaler Support in Operations for ZIA, ZPA and ZDX. Assess and orchestrate the current and planned security posture for NTT data's Security infrastructure, providing recommendations for improvement and risk reduction. Identify and propose process improvements and identify opportunities for new processes and procedures to reduce risk. Support security incident response as required; First line responder to reported or detected incidents. Perform security research, analysis, security vulnerability assessments and penetration tests. Provide security audit and investigation support Monitor and track security systems for Vulnerability and respond to potential security Vulnerability. Provide support for the Vulnerability management program. Provide 24x7 support as operations team working in shifts. Participate in on-call system administration support including but not limited to weekends, holidays and after-business hours as required to service the needs of the business. Skills and Experience 4 to 5 years+ in Information Security space. Strong experiance in Service Now Ticketing tool, Dashboards and Integration. Strong experience with Zscaler ZIA, ZPA and ZDX. Strong experience with Vulnerability Management Program. Strong experience with Qualys Vulnerability Management Tool. Some good to have Experience with Crowdstrike EDR and SIEM. Strong experience with multiple network operating systems, including two or more of the following: Cisco iOS, Juniper ScreenOS or Junos, Fortinet FortiOS, CheckPoint GAiA, or Palo Alto Networks PAN-OS; Tanium, Rapid 7, Nessus, Nitro ESM, Symantec SEP, Symantec Message labs, Thales encryption, Allgress, Forecpoint, Blue coat, Firepower, Cisco ISE, Carbon Black, Titus, Encase Strong oral, written, and presentation abilities. Experiance with M365 Copilot. Some experience with Unix/Linux system administration. Strong experience with logging and alerting platforms, including SIEM integration. Current understanding of Industry trends and emerging threats; and Working Knowledge of incident response methodologies and technologies. Desirable Zscaler Certifications Associate and Professional for ZIA, ZPA and ZDX. Excellent Experiance in Zscaler ZIA, ZPA and ZDX. Experiance in Vulnerability Management Program. Experiance in Qualys Vulnerability Management Tool. Well-rounded background in network, host, database, and application security. Experience implementing security controls in a bi-modal IT environment. Experience driving a culture of security awareness. Experience administering network devices, databases, and/or web application servers. Professional IT Accreditations (CISM, CCSA, CCSE, JNCIA, CCNA, CISSP, CompTIA Security) Good to have. Abilities Non customer facing role but an ability to build strong relationships with internal teams, and security leadership, is essential act as Incident co-ordinator, for reviewing all security tools, ingesting incident data, tracking incident status, coordinating with internal and external assets to fulfill information requirements, and initiating escalation procedures. Document daily work and new processes. Embrace a culture of continuous service improvement and service excellence. Stay up to date on security industry trends.

Job Title: Freelance Network Engineer (10+ yrs) – Remote | EST Hours Engagement Type: Freelance / Remote Work Hours: After 8 PM IST (Aligned to USA EST) Duration: Long-term | As-needed interview panel support Network Engineer Job Summary: We are seeking a skilled Network Engineer to design, implement, and maintain our growing network infrastructure. The ideal candidate will have a strong background in routing, switching, and network security fundamentals, with hands-on experience in multi-vendor environments. This role is responsible for the entire project lifecycle, from planning and deployment to troubleshooting and documentation, ensuring the network is reliable, scalable, and secure. Responsibilities: Design, configure, and deploy LAN/WAN network infrastructure, including routers, switches, and other hardware from vendors like Cisco, Arista, and Juniper. Implement and manage core routing protocols such as BGP and OSPF, and switching technologies including VLANs, STP, and LACP. Configure and troubleshoot VPNs (IPsec and SSL/TLS) and fundamental firewall policies. Utilize network monitoring tools (e.g., SolarWinds, PRTG) to ensure network health and performance. Maintain accurate network documentation and manage IP address infrastructure using tools like NetBox. Collaborate with other IT teams on projects and provide Tier 3 support for complex network issues escalated from the NOC. Automate routine tasks and configurations using basic scripting with Python or Bash. Manage incidents and service requests through ticketing systems like ServiceNow or Jira. Required Skills and Qualifications: Experience: 8+ years in a Network Engineer role. Routing & Switching: Deep expertise in Cisco IOS/NX-OS or Arista EOS; proficiency with BGP and OSPF. LAN Technologies: Strong understanding of VLANs, Spanning Tree Protocol, and EtherChannel. Security: Hands-on experience with firewall fundamentals (Palo Alto, Fortinet, or Cisco ASA) and VPN technologies. Monitoring: Experience with network monitoring platforms like SolarWinds, PRTG, or Nagios. Scripting: Basic proficiency in Python or Bash for automation. Tools: Familiarity with NetBox or other IPAM tools; experience with ServiceNow or Jira. Soft Skills: Excellent problem-solving abilities, strong communication skills, and the ability to work effectively in a team environment Job Type: Freelance Contract length: 48 months Pay: ₹1,500.00 per hour Expected hours: 5 per week Schedule: Monday to Friday Night shift US shift

Job Description: Job Description POSITION RESPONSIBILITES Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incoming incidents & requests Perform initial investigation and/or troubleshooting of systems (windows/ Linux/ AWS) and network issues to resolve issue basis SOPs available Process all support incidents and Task requests within SLA by following procedural requirements Escalate to secondary support teams in timely manner, where necessary, to ensure timely resolution Thoroughly document steps taken to resolve or escalate incidents within ServiceNow tickets Participate in Bridge calls to help resolve system outages and restore service to users and Guardian partners Identify and address repeating alert trends or non-actionable alerts to streamline and optimize services Suggest defects and product/infrastructure enhancements to improve stability and automation Perform Incident management based on ITIL principles Participate in periodic skills enhancement sessions and training courses Prepare and deliver standard scheduled reports to support service trending and optimization Develop, document and update standard operating procedures and knowledgebase articles. REPORTING RELATIONSHIPS This position reports to the EOC Manager. CANDIDATE QUALIFICATIONS Functional Skills EOC team needs to perform on 4 Technologies primarily, and candidate needs to one expertise in 1 of these and working knowledge in others: The technologies are: Windows Server Administration Linux and Unix Server Administration Network Administration and Telecom services AWS DevOps Working knowledge of the following industry standard technologies is required for this role, including: Server Hardware (Cisco UCS, IBM P-Series) Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins) Citrix Microsoft Active Directory Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed) Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management) Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) Strong problem-solving and troubleshooting skills Keen analytical and structured approach to problem solving Ability to follow instructions and Standard Operating Procedures (SOPs) Excellent written and spoken English language skills with an ability to speak loudly and clearly Outstanding customer service skills and dedication to customer satisfaction Excellent documentation skills Proven ability to work independently Ability to work well in a team environment Ability to accommodate flexible work schedules Ability to triage outage bridge calls and drive calls to closure. Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills Ability to speak confidently with Developers, Engineers and Management Leadership Behaviors Take ownership & accountability for actions and results Takes action to resolve customer problems promptly & to ensure customer satisfaction Demonstrates high standards of professionalism, integrity & customer service POSITION QUALIFICATIONS Total of 4 years+ experience including a minimum of 2 years of experience in a 24x7 Network Operations Center & Service Management role Strong Microsoft Word, Excel, PowerPoint skills Bachelor’s Degree or similar required A +, Network +, Security +, Microsoft, Cisco Certifications preferred Flexibility to work in 24x7x365 shifts on rotational basis Must be comfortable working in a highly critical, fast paced environment with shifting priorities The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days. Location: This position can be based in any of the following locations: Chennai, Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Cisco Firewalls and VPN. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Engineering Manager -Telecom- Data Netwo... LNT/EM-DN/1361064 TI-Transportation Infrastructure ICDelhi Posted On 29 Jul 2025 End Date 25 Jan 2026 Required Experience 7 - 10 Years Skills Knowledge & Posting Location SECONDARY DATA ANALYSIS Minimum Qualification BACHELOR OF ENGINEERING (BE) Job Description The Engineering manager will be Domain architect of the Data Networking System / Backbone Transmission network System and Facility SCADA who understands the DATA networking system and Facility SCADA system in depth and can add value to the organization while developing the Design of BTN /DTS System and Facility SCADA system in EDRC -S&T for MRT and Mainline Projects. The Role requires creating and develop the design deliverables for CCTV surveillance system for Mainline and MRT Projects Nationally and International. The candidate should have relevant experience in the low level, high level designing of Backbone / data transmission network system and Facility SCADA for MRT – Mass Rapid Transit and Mainline Railways Projects. The candidate should also be able to carry out the system configuration & TnC works at site as and when required. Candidate should be able to prepare the management plans, detailed design, Interface design, testing procedures, method statements, software quality assurance plans for MRT and Mainline Data Network System and Facility SCADA System. Candidate should have worked on the SDH- Synchronous Hierarchy System, FAM- flexible access multiplexer system like Loop telecom, Tejas, Coral and Puncom etc. Candidate should have Knowledge of IP-MPLS- Multi Protocol Label Switching technology for BTN Network Switches, Layer -3 Routers and Aggregators and Access / Physical Layer -2 switches and Wi-Fi Access Points both Indoor and outdoor. Relevant experience on OEM’s make like CISCO, Juniper, Nokia, HP, and Belden is preferred. Candidate should have the knowledge to configure the Application Data Network Servers like DNS, LDDAP, NMS, DNAC, Wireless Controllers in the Rail network. Knowledge of OFC Cables Single mode, Multimode, SFP Ports configurations, OTDR testing parameters, Fiber losses should be known. Candidate should have knowledge of the applicable standards and protocols like IEEE, ITUT, TCP/IP, ETSI, SNMP, SNTP, IT-UT, ICMP, AAA, NTP, PTP, BGP, STP, SIP, Spanning Tree (SPT) etc. applicable. Candidate should have ideas about the software and hardware assurance and quality standards LikeEN50128 and EN50129 Candidates should be able to design the IP Schema IPV4-IPV6, VLAN network, DMZ polices, AAA Policy rule for small and complex data networks. Knowledge of the OPCUA, MODBUS, IEC-104, TCP/IP, NTP, SNMP, SNTP ,ASCII, MIB Protocols AI knowledge for behaviour detection and abnormal conditions Face Recognition and VMS and Video analytics System knowledge Sizing the bandwidth and storage for the NVR and the storage array PTZ, Dome, Fixed and Bullet and Night Vision Camera specification and knowledge Sizing the Wi-Fi requirement for On board Camera solution

TCS is hiring for Test Manager Location- Pan India Experience- 12 to 15 Years Required Skills- Simulation, Scale testing, Performance testing, Virtualization, Juniper NFX, TCP/IP L2, L3 protocols, Juniper JNCIA/JNCIS/JNCIP certified, Traffic generators and test automation tools, Robo framework and Ansible Job Description- Responsible for ensuring product quality and performance by overseeing the planning, execution, and coordination of testing activities. Lead testing teams, define strategies, and work collaboratively with stakeholders to align processes with project goals and timelines. Promoting and overseeing the use of automated testing frameworks and tools. Experience with network device testing, including Cisco, Juniper, Palot Alto, Fortinet. Experience with traffic generators, test automation tools If Interested kindly share your cv to aarti.tadkase@tcs.com Regards, Aarti

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Data Centre Remote Technical Support Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. What You'll Be Doing Key Responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Use service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Identify and resolve problems following agreed procedures. Carry out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Perform defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyse service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnose incidents according to agreed procedures. Investigate causes of incidents and seeks resolution. Escalate unresolved incidents and follow up until incident is resolved. Provide service recovery, following resolution of incidents. Document and close resolved incidents according to agreed procedures. Maintain secure, accurate, complete, and current configuration on configuration items (CIs). Apply tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigate and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintain knowledge of specific specialisms, provides detailed advice regarding their application. Ensure efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provide continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identify problems and errors prior to or when they occur. Log all such incidents in a timely manner with the required level of detail with all the necessary. Cooperate with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. Knowledge and Attributes: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, EMC, Dell Avaya etc. Customer service orientated and pro-active thinking. Problem solver who is highly driven and self-organized. Good attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC). Required Experience: Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.). Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Data Centre technologies. Entry level experience in relevant technology. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Date Posted: 2025-07-30 Country: India Location: ARINC India Private Limited, 404, Tower A, 4th Floor, Unitech Signature Towers, South city-1, NH-8, Gurgaon-122001, Haryana, India Position Role Type: Unspecified Job Title: Junior Tech – Airport IT Operations Location: Cochin Airport Job Type: Full-Time Work Schedule: 24x7 Shift-Based Operations (One Senior Engineer per shift) About The Role We are seeking Onsite Engineers to join our airport IT operations team. These roles are critical to maintaining the health, reliability, and compliance of core airport systems that support passenger processing and baggage reconciliation. If you’re passionate about hands-on IT support, preventive maintenance, and real-time incident resolution in a mission-critical environment, this is the role for you. Key Responsibilities Provide corrective and preventive maintenance for key airport systems including: CUPPS (Common Use Passenger Processing Systems) BRS (Baggage Reconciliation Systems) CUSS (Common Use Self Service) Monitor IT infrastructure components such as servers, network devices, LAN/WAN connectivity, and system performance dashboards. Handle incident management, including real-time fault detection, analysis, and resolution. Execute application updates, system configuration changes, and scheduled maintenance tasks to ensure optimal system health. Maintain accurate documentation for hardware and software, update logs, and conduct regular inspections using the core room checklist. Support and coordinate with Shift-in-Charge and Site Manager to meet CIAL’s service-level requirements. Senior Engineers will lead shifts and mentor other engineers to uphold operational excellence. Required Qualifications Education: Bachelor’s degree in Engineering, MCA, or MSc in Electronics/Computer Science – OR – Diploma in Electronics or Computer Hardware with 2–5 years of hands-on experience in IT support for airport or airline systems Technical Skills: Solid knowledge of: CUPPS, BRS, and CUSS Network administration and troubleshooting Server and hardware maintenance Familiarity with system health tools, network monitoring software, and hardware diagnostics Certifications (Preferred): CCNA (Cisco Certified Network Associate) ITIL Foundation MCSA (Microsoft Certified Solutions Associate) Desired Attributes Strong analytical and troubleshooting skills under pressure Team player with excellent communication and customer service mindset Ability to work independently in rotating shifts, including weekends and holidays Willingness to follow strict airport IT compliance and documentation protocols Why Join Us? Work in a fast-paced, mission-critical airport environment where your technical skills keep operations moving. Be part of a collaborative, 24x7 support team serving one of the most vital infrastructure sectors. Gain hands-on experience with advanced airport technologies and contribute to continuous improvement. Take your IT support career to new heights—apply now to join our airport operations team. WE ARE REDEFINING AEROSPACE. Some of our competitive benefits package includes: Group Term Life Insurance. Group Health Insurance. Group Personal Accident Insurance. Entitled for 18 days of vacation and 12 days of sick leave annually. Employee scholar program Work life balance Car lease program National Pension Scheme LTA And more! Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Total Experience: Minimum 7+years Educational Qualification: Bachelor’s in Engineering - Computers/Electronics/Communication or related field. Graduate/Post-Graduate in Science/Maths/IT or related streams with relevant technology experience Location: Mumbai – Goregaon East Shift – Rotational Shift What You'll Be Doing 1.1.2 PRE-REQUISITES Technical expertise on all or either of the following platform o Cisco catalyst and Nexus switching and wireless o Arista switching o HP/Aruba switching and wireless o Meraki switching and wireless o Mist wireless o Infoblox DDI Strong troubleshooting skill sets Conceptually strong in the following switching and wireless technology o HSRP/VRRP o STP/VTP o VSS/VPC o Ether-Channels, Stacking of switches (IRF, Cisco Stack) o Stand-alone AP, IAP, Flex-connects, Wireless bridge 1.1.3 Responsibilities Engineers who have a passion for providing outstanding customer service. 24x7 support of Enterprise Networks of large global clients that have a distributed LAN/Wireless/DDI setup Will be a part of a team of who are responsible for handling (switching/wireless/DDI) network operational/problem management issues. Ticket resolution - work and resolve trouble tickets, handle ticket escalation Queue Management - monitor ticket queue, ensure assignment/resolution and closure Create Method Of Procedure and/or Standard Operating Procedure document Plan and execute Change Management processes Performance Tuning of network devices and create Service Improvement Plans Plan and perform firmware upgrade Work with hardware/software vendors to resolve problems Train and mentor juniors Act as an SME SPOC for certain network products Interface with customer on calls and lead technical meetings Assist in Root Cause Analysis (RCA) Provide technical inputs for weekly/monthly customer service review reports Any additional task given to the incumbent from time-to-time based on business needs 1.1.4 TRAINING AND CERTIFICATION Cisco certification and Aruba /Juniper certification will be added advantage 1.1.5 Experience Minimum 7 years of progressive, relevant experience and proven capability to work in a complex network environment 1.1.6 EDUCATION Bachelor’s in Engineering - Computers/Electronics/Communication or related field Graduate/Post-Graduate in Science/Maths/IT or related streams with relevant technology experience 1.1.7 Other Skills Good communication skills - written as well as verbal Passion to work on core technology platform ITIL process awareness Workplace type: About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.