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8.0 - 10.0 years
0 Lacs
Gurugram, Haryana, India
On-site
HTE Gurgaon (3 positions) Responsibilities You will be working closely with extended regional teams to deliver Business critical services to high value customers. In this role, you will be resolving issues with Cisco products and will gain insight on the detailed functionality of Cisco products and customers with all distributed elements of the service chain. The ideal candidate demonstrates a proficiency and appetite to resolve customer issues and for learning new technologies, evidenced by the ability to expand upon core technical knowledge on Cisco products and technologies. Provide phone/email consultation to independently debug complex product problems reported by Cisco customer. Acts as a technical point of contact for engineers in team. Provide technical support to customers for Cisco technologies, products, and/or solutions. Typically be responsible for resolving moderately and complex technical problems, depending on the customers' need. You will simulate technical problems in lab environment. You will share knowledge with other people in writing technical documents and enlarge the knowledge database. You will provide internal and/or external technical presentations (cross-training). You will raise some specific problems to the responsible Business Units for product enhancement. You will demonstrate a competence and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. Who You Are - Skills Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a similar field. 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). Maintaining and troubleshooting Cisco IP and Optical Routers (ASR9912, ASR9910, ASR9903, Cisco 8K) Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. Skills: switching,lisp,mpls,cisco products,networking protocols,customer,technical troubleshooting,cisco,protocol,rsvp,switching technologies,creative problem-solving,excellent communication,service configurations,routing Show more Show less
Posted 2 days ago
0.0 - 3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 0-3 years of experience in Customer Service or Technical Support Experience with Cisco Nexus and IOS technologies Experience with F5 ASM and LTM configuration and troubleshooting Preferred Technical And Professional Experience Cisco certified Experience with network automation/scripting Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less
Posted 2 days ago
7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical And Professional Experience Minimum 7+ years of Technical experience in Network domain. Routing & switching – experiences in configuration & troubleshooting sound knowledge in cisco , aruba & HP product Sound knowledge in OSPF, BGP , MPLS Sound knowledge in HSRP , VPC, STP, VLAN protocol CISCO ACI – experiences in managing & troubleshooting in SPINE & LEAF architecture and sound knowledge in EPG , L3OUT , Interface configurations Understanding cisco Nexus model devices Registering devices in fabric Upgradation & maintenance in cisco ACI Understanding in APIC models CISCO DNAC – Sound knowledge in managing cisco DNAC , cisco ISE & Cisco 9300 switches , cisco Sealth watch , sensor flow LOAD BALANCER – knowledge in F5 LTM , Citrix NetScaler Wireless – work experience in Aruba central to manage wire & Wireless Devices Configuring & pushing the configuration Creating Groups, SSID , Authentication Upgrading the Access Point Onboarding the switches & AP Managing Aruba CPPM Knowledge in On guard deployment Firewall –knowledge’s in managing Cisco FTD & FMC upgradation & troubleshooting knowledge in FTD configuration , onboarding knowledge Access policy , QOS , Prefiltering , HA integration knowledge Palo Alto Firewall - Configuration & troubleshooting Knowledge Strong knowledge Ipsec configuration Understanding in Access policy , Nat , Decrypt policy Managing panaroma Knowledge in Pirsma SASE firewall. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less
Posted 2 days ago
0.0 - 3.0 years
0 Lacs
Greater Chennai Area
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 0-3 years of experience in Customer Service or Technical Support Experience with Cisco Nexus and IOS technologies Experience with F5 ASM and LTM configuration and troubleshooting Preferred Technical And Professional Experience Cisco certified Experience with network automation/scripting Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less
Posted 2 days ago
0.0 - 3.0 years
0 Lacs
Greater Chennai Area
On-site
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 0-3 years of experience in Customer Service or Technical Support Experience with Cisco Nexus and IOS technologies Experience with F5 ASM and LTM configuration and troubleshooting Preferred Technical And Professional Experience Cisco certified Experience with network automation/scripting Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less
Posted 2 days ago
40.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Back to Search Results Job Opportunity Sales Engineer, Germany 3/17/25Full-TimeGermany Refer Save Apply Job ID: 005130 Seeking experienced sales engineer to cover SP sales across the DACH region. Description At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team. About NETSCOUT NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second. About The Role In this role, the Sales Engineer (SE) will be responsible for providing pre-sales engineering support across the DACH region focused on Service Providers (Internet Service Providers, Cloud and Hosting Providers, Managed Security Service Providers). A highly specialized individual, the successful candidate will be working alongside their assigned account manager, responsible for specific sales revenue goals as well as delivering against major business objectives designed to further company-wide business goals. The position will require working from a home office in combination with 40-50 % travel and will report to the Senior Director, Sales Engineering. This jobholder will be required to have significant interaction and consultation with customers and must have a solid understanding of the sales cycle and working with the Sales teams throughout the process. Responsibilities The Sales Engineer must be able to work closely with the Account Manager(s) and Regional Director to develop business and technical strategies that can help ensure the best chance to win business. Investigate the prospect’s needs and assist in developing a strategy to win business Assist the Sales Teams in making tactical decisions regarding the sale. Identify compelling events or specific business problems and offer attractive solutions to the client. Provide specialized technical support to the prospect/customer using NETSCOUT’s ‘best practices’ techniques along with other available resources provided to the Sales Engineering group. Account responsibility for all lead technical activities. This includes building relationships across customer's IT silos to document their infrastructure and understand their challenges and seek out potential projects. The Sales Engineer will directly assist Sales teams in achieving financial targets via the sales process and assisting sales in accurately assessing and forecasting opportunities. Must be able to create and deliver PoCs, manage competitive Bakeoffs, prepare for and run initial and subsequent onsite presentations or host remote presentations using WebEx or Meeting Place, ability to perform canned or live product demonstrations of system capabilities and benefits for customer meeting, show ability to lead whiteboard discussions, etc., to best present NETSCOUT solutions in the best possible light for customers, resellers, integrators, etc. Work with users on a regular basis, explore scenarios in which the system is being used and discover new upsell opportunities by understanding the user’s needs. Adapt to new situations and opportunities that may include multiple Integrators on a common customer network Travel required within the assigned territory and within the Region estimated at 40 - 50% within the territory, carrying a laptop. Basic Qualifications/Skills 5 years of Carrier / Service Provider Networking and / or security design, management and troubleshooting. 3 years of pre-sales experience with a strong track record of successful project wins and implementations Experienced network configuration and troubleshooting skills on major vendors such as Cisco or Juniper Thorough understanding of network security topics and technologies Hands-On Configuration or troubleshooting of: MPLS, VRF, MPLS VPN, Layer 2 and Layer 3 MPLS VPN, MPLS-TE, QoS BGP and FlowSpec Netflow, SFLOW, IPFix VLAN, HSRP, SPAN, ERSPAN, Access-List Deep understanding, interpretation and diagnose of protocols: DNS, NTP, SNMP, Syslog, DHCP Radius, Tacacs+ HTTP/1.1 and HTTP/2, HTTP/3 Attended formal sales training that teaches pre sales techniques. Examples of training courses include but are not limited to Sandler, Siebel or Afterburner. Exceptional verbal and written communication skills. Exceptional organization, time management skills and multi-tasking skills. Self-motivated and constantly looking for ways to improve both product and process. Preferred Qualifications/Skills Previous implementation or professional service experience Networking & security qualifications e.g. CCNP Service Provider, CCIE R&S or Service Provider, JNCIP-SP, JNCIE- Bachelor’s Degree in Computer Science or Software Engineering or equivalent Experience responding to or creating RFI or RFPs Experience in having conducted or participated in security audits a plus. Working At NETSCOUT At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. As a global company, we strive to build a workforce comprised of talented individuals with a wide range of perspectives and background. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer. Requirements Job Type Full-Time Full-Time Location Germany Germany Preferred Language English English Show more Show less
Posted 2 days ago
7.0 - 12.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Role - Network Lead Years of Experience - 7 to 12 years Location - Bangalore Experience in administering the Cisco, Arista and Aruba network devices and wireless network administration, with a strong focus on routing and switching in an Enterprise environment. Strong knowledge and experience with Cisco, Aruba and Arista networks administration and understanding of Cisco unified call manager (CUCM) and VOIP technologies Strong expertise in configuring and managing Cisco and Arista switches for Campus and Data Center networks, including experience with Layer 2 and Layer 3 protocols Proficiency in Wi-Fi network administration using Cisco and Aruba environment, with a strong understanding and experience in Wi-Fi 6 technology, is a must. Experience in network cabling installation and maintenance. Strong understanding of routing protocols (e.g. OSPF, BGP, EIGRP) Good Knowledge of Palo Alto network security devices. Strong understanding of LAN/WAN design and implementation. Closely work with business teams to understand the requirements and provide support as needed and ability to work independently and as part of a team. Awareness of ITIL concept Good Communication learning and documentation skills. Strong communication and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Good understanding of ServiceNow ticketing tool. Flexible to work evening/night hours and weekends long term if required. CCNA/CCNP or equivalent certification is preferred. Configure and manage Cisco and Arista network devices (e.g. routers, switches). Design, deploy, and manage LAN networks using Cisco and Arista switches. Manage and troubleshoot wireless network infrastructure to ensure seamless connectivity. Troubleshoot and resolve complex network issues. Install and maintain network cabling infrastructure. Monitor network performance and proactively identify and resolve potential issues. Implement network security measures to ensure the protection of sensitive data. Troubleshoot and resolve network issues related to LAN and Wi-Fi connectivity, including performance, security, and access issues. Configure and manage Cisco and Aruba access points and controllers for Wi-Fi networks, including Wi-Fi 6 technology. Provide basic training and support to other IT staff and end-users on network-related topics. Plan and execute network upgrades and migrations as needed to ensure the continued performance and reliability. Document network infrastructure and maintain updated network diagrams and documentation. Collaborate with other IT teams to ensure the seamless integration of network infrastructure with other systems. Stay up-to-date with emerging network technologies and trends to continuously improve network performance and security. Show more Show less
Posted 2 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations. Team's Impact Candidates for this position should have solid experience with WAN/LAN technologies, TCP/IP, routing protocols and have a deep understanding of reference network architectures along with a significant level of ‘Hands On’ network OS experience. Additionally, candidates with a solid track record of interaction with ISPs, familiarity with automation tools, multicast experience, strong analytical, project management and troubleshooting skills will receive a higher level of consideration. Past success designing or maintaining a network via automation is also expected. Candidates should have competence in at least one scripting language and experience with standard automation tools. A successful candidate for this position will have strong interpersonal skills, an elevated level of verbal and written dexterity and will enjoy providing effective and meaningful solutions for clients, both internal and external. What You'll Do Act as a strong consultative resource for FactSet’s clients, vendors and internal leaders. Engage in major Real Time project delivery and contributing regularly to improve the stability and performance of the Network Project manage business and network team initiatives Configure Cisco / Arista Routers / Switches / F5 Load Balancers / Cloud Networking Services to provide solutions that successfully integrate into our clients, vendors and FactSet’s own internal networks Build solid & long-lived interpersonal relationships with FactSet’s clients and internal stakeholders Serve as an escalation point for network down emergencies and layer 1-7 network troubleshooting Research, design and implement new connections to market data providers and other 3rd parties Streamline existing and new processes using templates, automation and workflow systems Willing to lead and mentor Junior Network Engineers and help them achieve their career and project goals Participate in Shift rotation for Saturday & Sunday On-call coverage. Willing to work in 16X5 Shift rotation What We're Looking For BS degree in an engineering discipline or equivalent Relevant experience of 5+ years Ability to be self-sufficient and to grasp new technologies easily Maintain knowledge of present and emerging technologies Thorough understanding of following technologies and tools. Routing protocols TCP/IP Multicast (PIM, IGMP, MSDP, GRE, MP-BGP) DNS LAN switching Wireshark Sound understanding and expertise on Multicast and Real Time Experience with BGP, EIGRP routing protocols Router / Switch architectures Good understanding of Protocols like HTTP / HTTPS / DNS / DHCP / SNMP / SMTP etc Broader understanding of Cloud Computing technologies like AWS and Azure. Ability to effectively troubleshoot and isolate technical issues in a timely manner Excellent oral and written communication skills Ability to be a cohesive member of a group Ability to effectively communicate with stakeholders and service providers, both internal and external Ability to manage many projects simultaneously and prioritize effectively Familiarity with common network automation tools Python, Perl or other scripting language Ansible, Salt or other automation tools REST APIs YAML, JSON and other data models Competence in some of the following technologies: LAN Switching Optical Networking Load Balancers SAN Wireless Networks Network operating systems (IOS, IOS-XE, JunOS, EOS, F5/tmsh) NSX Infoblox Linux Solid, and intuitive understanding of WAN & LAN technologies and how each device, protocol or system interacts as part of the network as a whole Understand the modern datacenter stack and how today’s application compute and storage drive network requirements Experience with Exchange data and other contributed data. Experience with network packer broker technologies - Corvil , Gigamon Understanding of Public cloud, Private cloud and Hybrid Network Architectures Experience designing networks, not only implementing and supporting Competency in programming languages and/or scripting Financial industry experience and/or a background in a large enterprise network Any experience in building / leading / Mentoring a team is a definite plus Competency in programming languages and/or scripting Experience with Unix, Linux, and Windows operating systems Multiple Cisco / Other Vendor Professional Certifications CCIE / Equivalent certification in any stream is a definite plus What's In It For You At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means: The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up. Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days. Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives. A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions. Career progression planning with dedicated time each month for learning and development. Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging. Learn More About Our Benefits Here. Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications. Company Overview: FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn. At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law. Show more Show less
Posted 2 days ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Role:Senior Network Engineer Loc:Noida/ Pune Exp:7-11 Virtual Drive:19-Jun-25 Time:4pm-7 pm Technical skills Protocols : VLAN, VTP, STP, FHRP, NHRP, LACP,VDC,VPC, Fabric Path, BGP, OSPF, EIGRP, RIP V1/V2, ISIS, NetFlow, NBAR, VXLAN, EVPN, VRF Campus Switches : Cisco Catalyst 2300/2900/3500/3700/4500/6500 series. Data Center Switches : Cisco Nexus 9K, 7K, 5K, 2K series, Dell unified switches like S5000, S4148 Storage Director : Cisco MDS 9148, 9396S Security : VPN,IPSEC, GRE,DMVPN, AAA, DOT1Q, 802.1x, Cisco ISE Security Platforms : Cisco Firepower Series firewalls, Cisco ASA, Juniper (SSG and SRX series), FortiGate and Cyberoam firewalls Cisco Routers : 800/1800/1900/2800/3800/3900 series Routers WAN Optimizer : Riverbed Steelhead Tools : NetQos, CiscoPrime, Solarwind, Unified Computing : Cisco UCS, Dell Unified computing platform SDN : VMware NSX Load Balancer : F5 BigIP, Radware Alteon Show more Show less
Posted 2 days ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description We are looking for a Technical Account Manager to join our growing global team at Sectigo. As a Technical Account Manager (TAM) at Sectigo, you will play a pivotal role in providing Premier Support to high value enterprise customers, delivering an elevated level of access to Sectigo experts and features. Acting as the single point of contact for issue management, you will ensure consistent, proactive, and personalized service while collaborating with internal teams to optimize solutions for customer success. Sectigo Premier Support is designed to provide 24/7/365 access to experts, minimizing downtime, maximizing productivity, and driving customer success. This role is critical to achieving Sectigo’s mission of delivering a world-class customer experience. This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam. Here are the core functions, responsibilities, and expectations for this role: Technical Support And Guidance Facilitate timely solutions for technical support problems, ensuring minimal disruption and productivity loss. Collaborate with internal technical teams to proactively monitor and manage customer issues. Troubleshoot and resolve technical problems with a strong understanding of Sectigo's PKI/Digital Security products, including SSL/TLS, S/MIME, and Certificate Lifecycle Management (CLM). Adhere to support metrics, including SLAs, response times, and resolution times, while meeting and exceeding customer expectations. Customer Relationship Management Provide Premier-quality account management to assigned customers, ensuring they fully receive the benefits of the Premier Support program. Act as the primary point of contact, delivering advanced troubleshooting and maintaining strategic relationships. Build trust by providing consistency, accountability, and visibility tailored to the customer's business and product needs. Conduct periodic business reviews to discuss technical health, actionable insights, and personalized assessments. Product Expertise: Provide product training and technical advice to clients, ensuring they are empowered to use Sectigo solutions effectively. Maintain expertise in Sectigo's product suite and related technologies, including Microsoft, Cisco, AWS, Citrix, Linux, Apache, RedHat, and Windows operating systems. Demonstrate strong knowledge of networking concepts (TCP/IP, DNS, SMTP, SSH, SSL) and information security products (antivirus, spam filters, email encryption, etc.). Leverage deep technical skills to proactively manage key events and prevent disruptions for customers. Account Management and Growth: Manage customer relationships to ensure satisfaction, retention, and long-term success. Identify opportunities by analyzing customer needs and usage trends. Act as a trusted advisor by providing personalized, data-driven insights and technical health reviews to achieve customer objectives. Advocate for customers by providing feedback to Sectigo's engineering and product teams based on customer insights. Other duties as assigned and related to the nature of this role and company initiatives. Qualifications Education: Bachelor’s degree in business, information technology, or a related field (or equivalent experience) is strongly preferred. Experience Minimum 3 years of dedicated customer support, account management, or client success experience in a technical or service-related field. Proven ability to work effectively in team environments and manage cross-functional communication. Experience in the security industry or with technical support products is a strong asset. Ideal Candidate Profiles, Talents, And Desired Qualifications Account Management: Proven ability to build and nurture long-term customer relationships. Experience in enterprise account management or a similar customer-facing role. Experience conducting business reviews and delivering customer-centric solutions. Technical Expertise Familiarity with enterprise-grade technical environments, including Microsoft products, AWS, Cisco, and Java. Understanding of PKI/Digital Security products. Expertise in operating systems (Linux, Apache, RedHat, Windows) and networking concepts (TCP/IP, DNS, SMTP, etc.). Hands-on experience troubleshooting server-level and security product issues. Communication And Problem-Solving Excellent interpersonal and organizational skills to manage multiple accounts effectively. Strong problem-solving skills to address technical challenges and provide timely resolutions. Soft Skills Ability to work collaboratively in a team environment and adapt to flexible schedules. Strong relationship-building, problem-solving, and customer service skills. Ability to manage multiple accounts and prioritize tasks effectively. Analytical mindset with a proactive approach to identifying and solving issues. Willingness to adjust working hours based on customer needs and business demands. Fluency in English with excellent verbal and written communication skills. Additional language proficiency is a plus. Additional Information Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day. Show more Show less
Posted 2 days ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for the better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Disruption is at the core of our technology and our way of working to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. Job Description Your Career You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide Technical Support to customers and partners T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks Provide configurations, troubleshooting, and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Preparing detailed RCA documents for official submissions to customers Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Working with engineering on filling bugs and working with product teams on feature requests Working on Hot / Risk technical escalations from the region or other theaters Lead case swarming and training sessions for frontline teams Willing to work in flexible and varying shift times, including weekends and evenings Qualifications More than 5 years of customer-facing technical support experience Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.) Experience working with Firewall Central Management Systems Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar) Working knowledge of Security services (IDS/IPS, Firewalls etc.) Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required Excellent English written and verbal communication skills are required Experience with Windows , Linux and MAC OS is a plus (Debugging, Editing Registries, Plist etc.) Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus Willing to work in flexible and varying shift times including weekends and evenings is a plus Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Covid-19 Vaccination Information for Palo Alto Networks Jobs Vaccine requirements and disclosure obligations vary by country. Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if: The job requires accessing a company worksite The job requires in-person customer contact and the customer has implemented such requirements You choose to access a Palo Alto Networks worksite If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter. Show more Show less
Posted 2 days ago
2.0 years
0 Lacs
Nagaland
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. ͏ We are looking for an experienced ServiceNow developer to join our ServiceNow Risk and Security Operations practice as a senior consultant to support client implementation projects. The ideal candidate will have a strong background in ServiceNow implementation projects, with at least one project involving ServiceNow Risk solutions (i.e., Integrated Risk Management, Third Party Risk Management, Business Continuity Management). Our team brings technical expertise, real-world experience, strong executive engagement skills, and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision. We act as Trusted Partners for our customers’ most complex solutions, designed to ensure that they can rapidly realize the value they need. We do this by leveraging best practices and industry standards to build customer trust and architect best-in-class solutions. While collaborating with customers, and the wider ServiceNow Risk and Security Operations delivery team, the right candidate will be able to implement ServiceNow solutions based on requirements and architectural designs approved by the client. The candidate will also lead and participate in the delivery of demonstrations, workshops, best practice overviews, and educational sessions for customers. KEY RESPONSIBILITIES: Gather and document client requirements as part of a ServiceNow implementation project. Configure and test ServiceNow Risk solutions. Be a technical delivery resource, ensuring delivery excellence, aligned to ServiceNow Risk practice expectations. Stay current with new developments in the ServiceNow platform and apply that knowledge to client solutions REQUIRED QUALIFICATIONS: Minimum of 2 years of ServiceNow developer experience. Strong understanding of ServiceNow platform, including experience with custom development, integrations, and workflows. Strong problem-solving and analytical skills. ServiceNow Certified System Administrator certification. Experience working in a consulting environment. PREFERRED QUALIFICATIONS: ServiceNow Certified Implementation Specialist certification in one or more of the following: Risk and Compliance. Third-party Risk Management (TPRM) Implementer. Micro-Certification - Business Continuity Management. ServiceNow Certified Application Developer certifications. Experience in working with an integrated global practice. Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), and/or Certified Information Security Manager (CISM) Experience working with industry-leading security operations tools (e.g., CyberXM, Rapid7, Qualys, Tenable, Prisma, Snyk, Veracode, Wiz, Orca, Tanium, Splunk, QRadar. Carbon Black, CrowdStrike, ProofPoint, Cisco, etc). ͏ Mandatory Skills: ServiceNow - GRC. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
6.0 years
3 - 5 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information ͏ Job description :- Bachelor’s degree in computer science, Information Technology, or related field. Certifications such as CCNP Security, PCNSE, Check Point CCSA, or equivalent. Extensive experience (6+ years) in managing network security devices including Cisco ASA Firewall, Palo Alto Firewall, Panorama, Log Collector, Checkpoint Firewall, and IPS Technologies. Strong understanding of network security principles and best practices. Proven experience in troubleshooting complex security issues. ready to work in rotational shifts for 24x7 Operational Support Excellent communication and teamwork skills. Manage and administer the Palo Alto Panorama centralized security management system. Configure and maintain policies and rules across multiple Palo Alto Networks firewalls using Panorama templates, device group and Shared Firewall policies. Monitor network security events and alerts through Panorama for quick response to potential threats and incidents triggered. Troubleshoot and resolve issues related to Panorama configuration and firewall policy management. Conduct regular audits and reviews of Panorama configurations to ensure compliance with security standards. Ability to work in a fast-paced environment and handle multiple priorities efficiently. Available to work from office Monday through Friday. ͏ Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
8.0 - 10.0 years
2 - 4 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ͏ Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ͏ 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ͏ Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
8.0 - 10.0 years
5 - 10 Lacs
Hyderābād
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ͏ Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ͏ 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ͏ Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
0 years
0 - 0 Lacs
Mohali
Remote
(Night Shift – Freshers Welcome) Company: ByteReboot Private Limited Location: Tecfin Towers, Phase-8B, Mohali, Punjab Job Type: Full-time, Permanent Salary: ₹15,000 – ₹20,000 per month Shift: 8:00 PM – 5:00 AM (Monday to Friday) Interview Mode: Face-to-Face Only Cabs: Both-side cab facility for female candidates About the Role: ByteReboot is hiring motivated freshers and entry-level professionals for the role of Technician. This is a great opportunity to start your career in IT support with hands-on experience in troubleshooting, customer assistance, and network diagnostics. Responsibilities: Troubleshoot and resolve hardware/software issues. Diagnose and repair faults in systems and networks. Assist users through step-by-step solutions over call/chat. Install and configure computers, peripherals, and software. Maintain detailed records of customer issues and resolutions. Conduct safety checks and test new technologies. Provide customer feedback and ensure timely follow-ups. Support rollout of new tools and applications. Qualifications: Education: BCA, MCA, B.Tech, M.Tech in IT/Computer Science. Good verbal and written communication skills (English required). Basic understanding of operating systems (Windows/Linux/Mac). Familiarity with remote desktop tools and help desk software is a plus. Certifications like Microsoft, Linux, or Cisco are advantageous. Job Benefits: ✅ Paid time off ✅ Leave encashment ✅ Both-side cab for female employees ✅ Exposure to real-world IT infrastructure Requirements: Must be available to work night shifts . Must be willing to relocate or commute to Mohali, Punjab . Freshers are encouraged to apply. Immediate joiners preferred. Language Requirement: English (Required) Work Location: On-site (Tecfin Towers, Phase-8B, Mohali) How to Apply: Submit your application through Indeed Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Paid time off Shift: Fixed shift Night shift US shift Work Days: Monday to Friday Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person
Posted 2 days ago
10.0 years
5 - 9 Lacs
Mumbai
On-site
Build your best future with the Johnson Controls team As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What we offer: Competitive salary Paid vacation/holidays/sick time On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What you will do This is a critical role reporting into the Head Smart Infra projects at JCI. The role holder will be responsible for planning, implementation and Technical administration of multiple projects. Person will be responsible for solution design, review, implementation, and support on projects. Candidate must have experience on routing, switching, SDN, firewall, load balancers, local area networks (LANs), wide area networks (WANs), Data Centre Virtualization, Storage and other data communication systems. He will be responsible for maintaining and developing network security standards, procedures and security risk mitigation. The role holder will also be responsible for project POC, UATand Delivery of projects and operations. In addition to the above, the role holder will be required to manage multiple projects on an ongoing basis. Role holder with CCNP, CCIE, JNCIA, JNCIS-SP, VMWare or equivalent certificate will be preferred. Should have the basic understanding of Electrical power calculation for ICCC DC and Junctions How you will do it Data Center design, implementation and operations including new technology like ACI, SDW and SDA Network engineering, operations and network performance analysis skills Deployment of network security layers including Anti-DDoS, Firewall, IPS, Sandboxing, WAF, NAC, End Point Security Etc. Data center virtualization technology: VMWare/Hyper-V Knowledge of drafting HLD, LLD and other documents This role needs a thorough knowledge of Applications functional structure and API/ SDK use case designing as per the client requirement. The role needs a further thorough understanding of Smart city System and tools like, ATCS, ITMS, ANPR, RLVD and ICCC applications like Cisco Kinetics, Trinity-iot system, Fluent grid actilligence system, Nirasys omni dash system etc. Smart City environment understanding and deployment experience. Responsible for designing and implementing short and long term strategic goals for Data Center projects including smart/safe city and other project. In addition, job holder should have excellent interpersonal skills, communicate effectively (both verbally and in the written sense) and be capable of presenting technical and presentation material to clients and the project team Create and develop plans for investing in Data Center deployment that will increase cost effectiveness and flexibility. Device Configuration and Patch management Provide third-level support by way of troubleshooting performance and system issues, working with vendors and system integrators, running and analysing reports, daily network checks Provide meaningful and timely reporting, Assess, debug and resolve IT issues and escalations in a timey manner, showing an appropriate sense of urgency and ability to prioritize work when multiple issues are presented simultaneously. Taking ownership of faults and managing them in a logical and methodical manner. Ensuring all faults are progressed & cleared within SLA – escalating to other internal and external teams as appropriate. Identify and escalate repeat issues or service risks into service management teams. Sharing knowledge with team colleagues Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational Resolve all the Vulnerabilities in a timely manner as per the vulnerability report received from SAG What we look for B.E. Electronics Communications/Electrical/Computer Sciences or equivalent, post graduate (M.Tech/M.E) will preferred. CCNA/CCNP/CCIE and VMWare or equivalent certified. Minimum 10+ years of IT Network infrastructure experience Must have hands on experience on Network, Storage, Servers and Data Center,DR deployment Proven experience in the areas of Network and security operations, vulnerability management. Prior experience interfacing and working with senior management Proven track record in process and procedure development and execution. Should have good understanding of technical document like FRS-SRS, HLD-LLD, UAT test report, SOP workflow of applications for any of the project with excellent problem solving and reporting skills. Must have hands on experience on Smart city System and tools like, ATCS, ITMS, ANPR, RLVD, ICCC application. Ability to work in an individual contributor capacity and influencing without authority across departmental boundaries. Travelling 50% PAN India Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou
Posted 2 days ago
10.0 years
2 - 4 Lacs
Pune
On-site
Job Description Network Architect - L4 - Routing, Switching & SD WAN Location: Hyderabad, Bangalore, Chennai, Pune, Mumbai, Coimbatore Experience: 10+ Years of experience in Network Admin Expert on design, configuration and implementation of Data Center, Branch with Nexus, L4 switch Configuration. SD-WAN Network Configuration and management. Wireless WLC/AP infrastructure management, & configuration. Provides 3rd level technical support on data network related issues. Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required. Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP). Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in data center network as well as WAL technologies. Niche Technology experience like Cisco ACI, NSX, SDN, SDA and DNAC Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls. Cisco / Aruba Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.
Posted 2 days ago
3.0 - 5.0 years
0 Lacs
Mumbai
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. ͏ Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeliness and quality of deliverables Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision Develops strong working relationships with team and client staff Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation Understands Wipro's core service and consulting offering Builds relationships with client peers and provides required intelligence/insights to solve clients business problems Identifies sales leads and extension opportunities Anchors market research activities in chosen area of work Thought Leadership Develops insight into chosen industry and technology trends Contributes to team thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study ͏ Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities Proactively participates in initiatives and suggests ideas for practice development Makes use of common methods and tools which are proven to work Develops process assets and other reusable artefacts based on learnings from projects Proactively participates in and suggests ideas for practice development initiatives Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills ͏ Deliver Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Support business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by flawless delivery of transformation engagements % of Personal Utilisation Achievement (against target) No. of RFI/RFPs responses supported No. of transformation engagements delivered No. of referenceable clients, testimonials Average CSAT, PCSAT across projects Generate Impact Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships Number and value of downstream opportunities identified for GCG and larger Wipro Grow market positioning Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth Eminence and thought leadership demonstrated through content, citations and testimonials Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets ͏ Provide consulting leadership to accounts Support GCG Account Lead/Account team to grow consulting service portfolio Number & $ value of consulting deals in the account supported Grow the consulting talent Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. Build the consulting community Individual contribution to People Development and Collaboration Effectiveness Distinct participation in and demonstration of: Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives Knowledge Management - Number of Assets owned and contributed to Consulting Central Mandatory Skills: Cisco Firewalls and VPN. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
8.0 - 10.0 years
2 - 4 Lacs
Pune
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
6.0 years
4 - 10 Lacs
Pune
On-site
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Job Description: Join Pitney Bowes as a Site Reliability Engineer - Firewall Years of experience: 6+ years Job Location – Pune/Noida Impact As a Site Reliability Engineer – Firewall, you will be a part of our core Service Reliability Engineering team that supports and maintains PB infrastructures. You will have access to various monitoring and troubleshooting tools that you would be using to do an investigation and resolve issues. You would also be responsible for doing a Root Cause Analysis and taking necessary Corrective Actions to prevent recurrence of issues. Being a Site Reliability Engineer, you will be a person who brings fresh ideas, demonstrates unique and informed viewpoints, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction. The Job Design and deploy network firewalls (on-prem and cloud) Configure and install firewalls, routers and other related devices Monitor network performance and policy enforcement Resolve issues by troubleshooting cloud and local infrastructure Automate tasks and monitor their effectiveness Mentor team members on technical issues Create, oversee and test security measures (e.g. access authentication and disaster recovery) Communicate with users effectively and professionally Maintain complete and accurate technical documentation Suggest improvements to network performance, capacity and scalability Qualifications & Skills required This is an engineering role requiring experience with complex datacenter and cloud hosting environments. Skills and experiences that will make a candidate successful in this dynamic environment include but not limited to the following: Routing and Switching technologies, e.g. Cisco, Aruba and Arista, etc. Firewall technologies, e.g. Fortinet, Cisco, NSX and Zscaler, etc. SD-WAN technologies, e.g. Cloudgenix, and Fortinet, etc. DNS and DHCP technologies, e.g. Microsoft and Infoblox, etc. Additionally, good to have skills Public Cloud, e.g. Amazon AWS and Azure, etc. Wireless technologies, e.g. Cisco and Aruba, etc. Load Balancing technologies, e.g. F5 and CloudFlare, etc. Scripting knowledge and automation experience, e.g. Terraform, Python, and Ansible, etc.) About Pitney Bowes Pitney Bowes (NYSE: PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at https://www.pitneybowes.com/in . Only Talent Matters at Pitney Bowes Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ‘Blind Applications’ from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application. Watch the video here: https://www.youtube.com/watch?v=dNB-K5KFU78 Watch the videos below for more information about Life at Pitney Bowes: Who we are Pitney Bowes All Stars Pitney Bowes named a Great Place to Work® Pitney Bowes Gratitude Video Pitney Bowes COVID Care Pitney Bowes was the recipient of several coveted Awards: We will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally ( P B Live Well ) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online.
Posted 2 days ago
10.0 years
7 - 9 Lacs
Pune
Remote
Job details Employment Type: Full-Time Location: Pune, Maharashtra, India Job Category: Information Systems Job Number: WD30242172 Job Description The Role Hosted in Pune, India, Senior Cyber Security Engineer is a position, part of a global team, reporting into the Cyber Security Engineering Manager with responsibility of assisting in development of Processes, Standards, and Designs of JCI’s Cyber Security Infrastructure Working closely with Project Managers, Global Operations and Technology groups, Business Unit IT delivery organizations, the identity management, and other infrastructure architecture members when creating and implementing Cyber Security Infrastructure. Ensures compliance with established architecture direction and standards. Works with Service Management and stakeholders to collect functional requirements and ensure the most effective solution is used. Maintains an understanding of relevant industry standards and directions to ensure key vendors, suppliers and service partners development plans include support for same. Primary Responsibilities The responsibilities of the Information Security Global Architecture Senior Manager include, but are not limited to: Provide team support with validating security controls Ensures that third party solutions used within Cyber Security follow all Johnson Controls standards. Acts as an internal consultant to business units and Infrastructure IT. Provides management with accurate and complete status information. Provide technical input into security related standards, technology roadmaps, support requirements and management of infrastructure designs Stay abreast of current and evolving technologies in Cyber Security. Adheres to all current changes and problem management policies and procedures. Candidate Profile The successful candidate will be a passionate information security professional with the ability to communicate to different business and Project managers. The candidate will be able to execute the Cyber Security Engineering management strategy defined by leaders. The candidate will demonstrate drive, intelligence, maturity, and energy and will be a proven team leader and security strategist. A minimum bachelor’s degree in computer engineering, computer security or computer science discipline or equivalent experience 10 years of Cyber Security related experience working with teams in security operations, incident analysis, developing applications, and security applications. Experience with validation security tools. Experience with Security features, assessments, and validation of security controls for both Linux and Windows based systems Familiarity with network security methodologies, tactics, techniques, and procedures. Experience performing security/vulnerability reviews of network environments. Experience of network security architecture, understanding of the TCP/IP protocol, and remote access security techniques/products. Experience with enterprise anti-virus/malware solutions, virus outbreak management, and the ability to differentiate virus activity from directed attack patterns. Candidate must be able to react quickly, decisively, and deliberately in high stress situations. Strong verbal/written communication and interpersonal skills are required to document and communicate findings, escalate critical incidents, to technical and non-technical audiences at different seniority levels and interact with customers. Highly motivated individual with the ability to self-start, prioritize, multi-task and work in a global team setting. Ability to create and maintain good business relationships with counter parts, customers, and external entities to achieve the security operations management goals Ability to maintain a high level of discretion and personal integrity in the exercise of duties, including the ability to professionally address confidential matters Familiarity of regulatory compliance requirements (PCI-DSS, HIPAA, FISMA, SOX, etc.) Required Certifications 10+ years Certification Information Systems Security Professional (CISSP) At least 5+ years Certification (or similar) in one of: Certified Information Security Manager (CISM) Information Systems Security Architecture Professional (ISSAP) Certified Ethical Hacker (CEH) Cisco Certified Network Associate Security (CCNA Security) Certificate of Cloud Security Knowledge (CCSK) Certified Cloud Security Professional (CCSP) This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Posted 2 days ago
5.0 - 8.0 years
2 - 5 Lacs
Pune
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
5.0 years
3 - 5 Lacs
Mumbai
On-site
Job Description Responsibilities Administration and Management of Wipro LAN & WAN (Network Domain) across globe as a part of Global Network Project Implementation Team based on the Projects assigned. Implementation and configuration of Network devices which consists of Routers, Switches, NMS Tools & Wifi Devices from different manufacturers (Mainly Cisco & some cases Avaya / Brocade, etc.). Configure / Implement Network Devices as per the hardening Guidelines & as per particular Project requirement. Troubleshoot Network & Security related problems in a particular Project based on the Project scope defined. Implementation of Network Infrastructure for new Offshore Development Centers (ODC) with appropriate security levels and redundancy as per the ODC requirements. Implementation of Network Infrastructure for new Enterprise Projects with appropriate security levels and redundancy. Implement ODC setups with connectivity varying from MPLS Connectivity, Client to site VPN, Site to Site VPN (Router based). Handle implementations in project movements within Wipro locations, Point to point link establishment, Network infra for new Wipro locations including LAN/WAN/Internet Architecture etc. Coordination with ISP, clients and onsite technical teams for P2P, MPLS, VPN and other links for new implementations and troubleshooting connectivity issues. Validating the technical feasibility of the network design plans for customer/Enterprise networks submitted by the design team and provide appropriate suggestions as required. Knowledge & exposure on (not limited to) NMS Tools, Routing Protocols such as OSPF, BGP, etc., MPLS Configuration (VRF Config), Switching Protocols, STP, QoS, etc. Execute the implementation per the standard ISO (20000 & 27001) and Wipro IRMC guidelines following incident, change and capacity management procedures followed in Wipro. CCNP Equivalent Certifications with around 5 years’ experience. Should be able to Multitask & involve in multiple projects at a time. Take lead and participate in S0 calls and Outages till resolution ͏ ͏ ͏ ͏
Posted 2 days ago
3.0 years
0 Lacs
India
Remote
Job Summary: We are seeking an experienced IT Support Specialist with a strong background in VOIP, DNS, Active Directory, Azure, and remote work support systems. This role involves providing technical support to end-users, managing IT infrastructure, and ensuring smooth operation of all IT systems. Key Responsibilities Provide technical support for hardware, software, and network-related issues Manage and troubleshoot VOIP systems to ensure seamless communication Configure and maintain DNS settings for consistent network connectivity Administer Active Directory including user accounts, group policies, and access control Manage and support services and resources in Microsoft Azure Support remote work systems including VPN, RDP applications, and secure access protocols Oversee server installations, updates, configurations, and ongoing maintenance Maintain detailed documentation for IT systems, configurations, and support workflows Collaborate with other IT personnel and departments to ensure smooth operations Requirements Bachelor’s degree in Information Technology, Computer Science, or a related field Minimum 3 years of experience in IT support or similar technical role Technical Skills Proficiency in managing VOIP systems and DNS configurations Strong knowledge of Active Directory and Azure cloud services Experience in server installations, configurations, and ongoing maintenance Familiarity with remote access technologies such as VPNs and remote desktop tools Soft Skills Excellent problem-solving and analytical abilities Effective verbal and written communication skills Strong organizational and multitasking skills Ability to work independently and within a team environment Preferred Qualifications Microsoft certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified) Additional IT certifications such as CompTIA, Cisco, or relevant vendor certifications are a plus Equal Opportunity Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. Show more Show less
Posted 2 days ago
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Cisco is a global technology company that offers a wide range of networking solutions and services. In India, the demand for Cisco professionals is on the rise, with many companies looking to hire skilled individuals for various roles within the organization.
The estimated salary range for Cisco professionals in India varies based on experience levels: - Entry-level: ₹3-5 lakhs per annum - Mid-level: ₹6-10 lakhs per annum - Experienced: ₹12-20 lakhs per annum
A typical career progression in the field of Cisco includes roles such as: 1. Network Engineer 2. Network Administrator 3. Network Architect 4. Network Manager 5. Network Director
In addition to Cisco expertise, professionals in this field are often expected to have skills in: - Networking protocols - Security - Routing and switching - Wireless technologies - Problem-solving abilities
As you explore opportunities in the Cisco job market in India, remember to showcase your skills and experience confidently during interviews. Prepare well, stay updated with industry trends, and approach each opportunity with enthusiasm. Best of luck in your job search!
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