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5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Position: IT Sales Manager – Network, Security & Cloud Solutions Location: Gurgaon Experience: 5+ Years Key Responsibilities: • • Drive sales of Network Infrastructure, Security Solutions, and Cloud Services. • • Identify new business opportunities and build a strong sales pipeline in targeted segments. • • Focus on products like Cisco routers/switches, Aruba wireless, Versa SD-WAN, DLP, SOC, Cloud Security, and Managed IT services. • • Engage with IT Heads, Network Managers, CISOs, and other stakeholders. • • Understand client pain points and offer customized solutions. • • Build long-term relationships and act as a trusted advisor. • • Work with Pre-sales and Technical teams to propose the right combination of network, security, and cloud solutions. • • Conduct client meetings, demos, PoCs, and commercial negotiations. • • Pitch bundled solutions covering products + services + AMC/support. • • Coordinate with OEMs like Cisco, Aruba, Versa, Fortinet, ZScaler, etc., for pricing, enablement, and deal registrations. • • Stay updated on new technologies, offerings, and market trends. • • Own and manage assigned accounts to drive upselling, cross-selling, and renewals. • • Prepare account plans and track growth against targets. Qualifications & Skills: • • Bachelor’s degree in IT, Electronics, Computer Science, or Business. MBA preferred. • • 5+ years of experience in B2B sales of IT infrastructure and security solutions. • • Strong knowledge of products such as Switches, Routers, Wireless (Cisco, Aruba), SD-WAN (Versa), Firewalls, DLP and Cloud Security. • • Experience with solution sales, complex deal closures, and IT service offerings. • • Excellent communication, negotiation, and presentation skills. • • Self-motivated, target-oriented, and comfortable working in a fast-paced environment
Posted 2 days ago
8.0 - 10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas’ enterprise data protection business, the company’s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design , and our culture. Want to join the leader in AI-powered data security? The India Marketing Manager will drive brand awareness/thought leadership, engagement and pipeline growth in India’s Top Accounts and acquire Net New Logos through direct and channel marketing. The ideal candidate will align marketing strategies with business goals, focusing on AI-powered data security, cyber resilience, and backup modernization. They will have experience in ABM, events, digital campaigns, social media, and channel marketing, and capable of engaging C-level and technical leaders. How You'll Spend Your Time Here Develop and execute a marketing plan for Enterprise, Public Sector, and Commercial accounts, focusing on customer retention, expansion and acquisition Collaborate with sales and channel teams to drive pipeline generation e.g. Campaigns, Incentives, aligned with revenue goals. Align cross-functional teams (sales, technical sales, channel) on marketing initiatives and execution Manage local vendors for effective demand-generation execution. Plan and execute physical and virtual events to drive engagement pre, during, and post-event. Implement an account-based marketing (ABM) strategy, utilizing Executive Briefing Centers (EBCs) and micro-briefings. Strengthen channel marketing by driving demand with key partners and alliances (e.g., HPE, Cisco, AWS). Optimize budget allocation to maximize ROI and pipeline impact Measure and report on marketing program effectiveness, adjusting based on data. WE'D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING: A results-driven marketing professional with a strong IT background, experienced in digital and channel marketing, ABM, and cross-functional team management. Must excel in influencing stakeholders within a matrix organization and demonstrate measurable ROI. 8-10 years of marketing experience, preferably in IT or tech. Proven track record in B2B direct and channel marketing, with ROI and pipeline management expertise. Strong ABM and partner-based lead generation experience. Ability to work in a fast-paced, sales-driven environment. Excellent communication, presentation, and organizational skills. Commercially focused, target-driven, and detail-oriented. Data Privacy Notice For Job Candidates For information on personal data processing, please see our Privacy Policy . Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or talent@cohesity.com for assistance. In-Office Expectations Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.
Posted 2 days ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
NCE L3 and L2 Gurgaon T4 (8+ years for L3 and 6 to 8 years for L2) Responsibilities You will be working closely with extended regional teams to deliver Business critical services to high value customers. In this role, you will be resolving issues with Cisco products and will gain insight on the detailed functionality of Cisco products and customers with all distributed elements of the service chain. The ideal candidate demonstrates a proficiency and appetite to resolve customer issues and for learning new technologies, evidenced by the ability to expand upon core technical knowledge on Cisco products and technologies. Provide phone/email consultation to independently debug complex product problems reported by Cisco customer. Acts as a technical point of contact for engineers in team. Provide technical support to customers for Cisco technologies, products, and/or solutions. Typically be responsible for resolving moderately and complex technical problems, depending on the customers' need. You will simulate technical problems in lab environment. You will share knowledge with other people in writing technical documents and enlarge the knowledge database. You will provide internal and/or external technical presentations (cross-training). You will raise some specific problems to the responsible Business Units for product enhancement. You will demonstrate a competence and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. Who You Are - Skills Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a similar field. 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). Maintaining and troubleshooting Cisco IP and Optical Routers (ASR9912, ASR9910, ASR9903, Cisco 8K) Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation Skills: networking protocols,ospf,customer,lisp,cisco products,bgp,stp,service configurations,switching technologies,troubleshooting,rsvp,switching,routing,asr routers,technical support,communication,problem-solving,mpls,vxlan
Posted 2 days ago
4.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Description: POSITION RESPONSIBILITES Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incoming incidents & requests Perform initial investigation and/or troubleshooting of systems (windows/ Linux/ AWS) and network issues to resolve issue basis SOPs available Process all support incidents and Task requests within SLA by following procedural requirements Escalate to secondary support teams in timely manner, where necessary, to ensure timely resolution Thoroughly document steps taken to resolve or escalate incidents within ServiceNow tickets Participate in Bridge calls to help resolve system outages and restore service to users and Guardian partners Identify and address repeating alert trends or non-actionable alerts to streamline and optimize services Suggest defects and product/infrastructure enhancements to improve stability and automation Perform Incident management based on ITIL principles Participate in periodic skills enhancement sessions and training courses Prepare and deliver standard scheduled reports to support service trending and optimization Develop, document and update standard operating procedures and knowledgebase articles. REPORTING RELATIONSHIPS This position reports to the EOC Manager. Candidate Qualifications Functional Skills EOC team needs to perform on 4 Technologies primarily, and candidate needs to one expertise in 1 of these and working knowledge in others: The technologies are: Windows Server Administration Linux and Unix Server Administration Network Administration and Telecom services AWS DevOps Working knowledge of the following industry standard technologies is required for this role, including: Server Hardware (Cisco UCS, IBM P-Series) Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins) Citrix Microsoft Active Directory Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed) Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management) Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) Strong problem-solving and troubleshooting skills Keen analytical and structured approach to problem solving Ability to follow instructions and Standard Operating Procedures (SOPs) Excellent written and spoken English language skills with an ability to speak loudly and clearly Outstanding customer service skills and dedication to customer satisfaction Excellent documentation skills Proven ability to work independently Ability to work well in a team environment Ability to accommodate flexible work schedules Ability to triage outage bridge calls and drive calls to closure. Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills Ability to speak confidently with Developers, Engineers and Management Leadership Behaviors Take ownership & accountability for actions and results Takes action to resolve customer problems promptly & to ensure customer satisfaction Demonstrates high standards of professionalism, integrity & customer service Position Qualifications Total of 4 years+ experience including a minimum of 2 years of experience in a 24x7 Network Operations Center & Service Management role Strong Microsoft Word, Excel, PowerPoint skills Bachelor’s Degree or similar required A +, Network +, Security +, Microsoft, Cisco Certifications preferred Flexibility to work in 24x7x365 shifts on rotational basis Must be comfortable working in a highly critical, fast paced environment with shifting priorities The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days. Guardian- https://youtu.be/QEtkY6EkEuQ Location: This position can be based in any of the following locations: Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Posted 2 days ago
3.0 years
0 Lacs
Madurai, Tamil Nadu, India
On-site
About the Role We are hiring a highly skilled Teams Voice Consultant (Tier 3 Support – Operations) to join our growing technical operations team. This is a critical support role responsible for managing advanced Microsoft Teams, SIP/VOIP, and telephony-related issues across a global client base. Experience Requirements Minimum 3 years of hands-on experience in Tier 3 support Total 8+ years overall experience in the voice/telecom domain Strong working knowledge of: Microsoft Teams , Office 365 , Skype for Business Audiocodes/Ribbon SBCs , SIP/VOIP protocols LAN/WAN networking Migration experience from Cisco/Avaya to Microsoft Teams DR (voice) Key Responsibilities Provide 3rd line support for customers and resellers via email and phone Act as a subject matter expert in Microsoft Teams and SBC deployment Monitor systems using tools such as OVOC , SolarWinds , etc. Handle complex escalations from Tier 1 and Tier 2 support Use Incident Management Systems to track and resolve issues Work with stakeholders to understand requirements, design solutions, and execute deliverables Plan and manage personal ticket queues while meeting SLAs Deliver training and support internally and externally Share technical knowledge with users and junior colleagues Be available for on-call 24x7 support when required Proactively maintain high service standards and client satisfaction Preferred Skills Familiarity with Cisco CUCM and Avaya voice platforms Excellent troubleshooting and problem-solving skills Strong communication and documentation ability Experience in project deployment and client onboarding CTC Offered: ₹10.5 LPA Job Type: Full-time Location: Tamil Nadu Company Website: https://sharpenedmindtechnologies.com/ Email to Apply: careers@sharpenedmindtechnologies.com About Us Sharpened Mind Tech & Solutions Pvt. Ltd. is a fast-growing tech company with a focus on EdTech, enterprise tech solutions, and innovative talent development. Join us to work on high-impact projects with a passionate, collaborative team.
Posted 2 days ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Please note: This opportunity is exclusively onsite. Location: Bengaluru only Who are we? Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards. Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers’ Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers’ Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Are you ready for the next phase of your growth? At Whatfix, the Customer Success team is on a mission to maximize the value our customers derive from our product and services. We are looking for a stellar Customer Success Manager who is passionate about solving real business problems for our customers and delivering best-in-class customer service. You will be part of a close-knit motivated team of rock stars consisting of success managers, solutions engineers and project managers.. What do you get to do? Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period. Being responsible for every aspect of the customer journey post sales handoff. Be the product champion and consultant to drive desired customer outcomes and enable the customers to realize the potential of Whatfix Understand customer’s business, their application for which they have purchased a Whatfix subscription and their key digital adoption goals Identify product usage gaps and provide actionable solutions to the customers Build value-based relationships with customers and create Whatfix champions Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI Ensure customer retention by negotiating and closing renewals Identify opportunities of upselling and cross-selling along with the Account Managers Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully Have a strong business sense to keep looking out for new use cases and solutions using Whatfix to create a win-win situation with customers Communicate and brain-storm with the product team on customer feedback and help refine product roadmap Work with the marketing team to execute customer surveys, case studies, etc Optimize existing processes within the company and actively enhance all Customer Success initiatives Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization What you need to have/ bring to the table: Has relevant 1 to 6 years of work experience in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company Has worked directly with small/medium/large enterprise customers Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to Whatfix and its customers in the capacity of an individual contributor Should be open to aligning with the US timezone (5:30pm to 2:30am IST). Prior experience of handling quota based account portfolio, handling customer negotiations and renewals Showcases exemplary written and verbal communication skills to work along with global customers. Passionate about solving problems by understanding customer needs. Should have a growth and learning mindset to solve additional challenges. Interested and aware about different applications enterprises use for their workforce and business processes. Has an exceptional ability to communicate and foster positive business relationships Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products Managed customers across different segments in the past and knows how to manage them differently Exhibits a true passion for customers and for Customer Success Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer Scope to represent Whatfix at global events Onsite customer travel and business meetings We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly.
Posted 2 days ago
4.0 - 5.0 years
0 - 0 Lacs
bangalore
Remote
Job Title: Cisco Thousand Eyes Engineer Experience: 4-5 years (Minimum 4 years of relevant experience in ThousandEyes required) Location: Bangalore Budget: 14 LPA Shift: General Shift Job Description: We are seeking a skilled and experienced Cisco ThousandEyes Engineer to join our team in Bangalore. The ideal candidate will have hands-on experience in deploying, managing, and maintaining the ThousandEyes platform, with a strong understanding of network monitoring and performance analysis. Key Responsibilities: Deploy and manage Cisco ThousandEyes agents across the enterprise environment. Monitor network performance, application availability, and user experience using ThousandEyes. Configure and maintain synthetic tests and alerts for end-to-end monitoring. Analyze test results to identify network and application issues proactively. Collaborate with network, application, and infrastructure teams to resolve performance issues. Generate reports and dashboards for stakeholders, providing visibility into key performance metrics. Stay updated with the latest ThousandEyes features and best practices. Required Skills & Qualifications: 4+ years of relevant hands-on experience with Cisco ThousandEyes . Strong understanding of network protocols , performance monitoring, and cloud-based environments . Experience with synthetic and real user monitoring . Proficiency in analyzing test data and performance metrics. Familiarity with API integrations and automation using scripting (Python preferred). Excellent problem-solving and communication skills. Bachelors degree in Computer Science, IT, or a related field. Preferred Qualifications: Cisco certifications (e.g., CCNA, CCNP) Experience with other monitoring tools (e.g., AppDynamics, SolarWinds, Nagios) Prior experience working in enterprise-level network environments
Posted 2 days ago
0 years
0 Lacs
Delhi, India
On-site
Company Description Arrow PC Network is a leading IT Services Integrator providing world-class IT infrastructure services across India. Our team comprises dedicated professionals and certified engineers focused on innovation, delivering cost-effective and efficient services. Arrow PC Network partners with technology leaders like Dell Technologies, VMware, and Cisco to deliver comprehensive IT solutions. We specialize in designing and implementing IT infrastructure that reduces complexities and enhances business value. Our offerings include cloud services such as Microsoft Azure and Amazon Web Services, covering Infrastructure as a Service, Storage as a Service, and more. Role Description This is an on-site, full-time role for a Business Development Manager based in Delhi, India. The Business Development Manager will identify new business opportunities, build and maintain client relationships, develop strategic plans, and collaborate with internal teams to achieve sales targets. Responsibilities include conducting market research, attending industry events, presenting proposals, and negotiating contracts to drive business growth. Qualifications Business development and market research skills Client relationship management and strategic planning skills Experience in presenting proposals and negotiating contracts Strong communication and interpersonal skills Ability to work collaboratively with internal teams Proven track record in meeting or exceeding sales targets Bachelor's degree in Business, Marketing, or related field Experience in the IT services industry is a plus
Posted 2 days ago
4.0 years
4 - 8 Lacs
Hyderābād
On-site
Responsibilities As a member of the incident/Workorder/Change handling team , you will have the following accountabilities: Will be working as an SME for Zscaler Support in Operations for ZIA, ZPA and ZDX. Assess and orchestrate the current and planned security posture for NTT data's Security infrastructure, providing recommendations for improvement and risk reduction. Identify and propose process improvements and identify opportunities for new processes and procedures to reduce risk. Support security incident response as required; First line responder to reported or detected incidents. Perform security research, analysis, security vulnerability assessments and penetration tests. Provide security audit and investigation support Monitor and track security systems for Vulnerability and respond to potential security Vulnerability. Provide support for the Vulnerability management program. Provide 24x7 support as operations team working in shifts. Participate in on-call system administration support including but not limited to weekends, holidays and after-business hours as required to service the needs of the business. Skills and Experience 4 to 5 years+ in Information Security space. Strong experiance in Service Now Ticketing tool, Dashboards and Integration. Strong experience with Zscaler ZIA, ZPA and ZDX. Strong experience with Vulnerability Management Program. Strong experience with Qualys Vulnerability Management Tool. Some good to have Experience with Crowdstrike EDR and SIEM. Strong experience with multiple network operating systems, including two or more of the following: Cisco iOS, Juniper ScreenOS or Junos, Fortinet FortiOS, CheckPoint GAiA, or Palo Alto Networks PAN-OS; Tanium, Rapid 7, Nessus, Nitro ESM, Symantec SEP, Symantec Message labs, Thales encryption, Allgress, Forecpoint, Blue coat, Firepower, Cisco ISE, Carbon Black, Titus, Encase Strong oral, written, and presentation abilities. Experiance with M365 Copilot. Some experience with Unix/Linux system administration. Strong experience with logging and alerting platforms, including SIEM integration. Current understanding of Industry trends and emerging threats; and Working Knowledge of incident response methodologies and technologies. Desirable Zscaler Certifications Associate and Professional for ZIA, ZPA and ZDX. Excellent Experiance in Zscaler ZIA, ZPA and ZDX. Experiance in Vulnerability Management Program. Experiance in Qualys Vulnerability Management Tool. Well-rounded background in network, host, database, and application security. Experience implementing security controls in a bi-modal IT environment. Experience driving a culture of security awareness. Experience administering network devices, databases, and/or web application servers. Professional IT Accreditations (CISM, CCSA, CCSE, JNCIA, CCNA, CISSP, CompTIA Security) Good to have. Abilities Non customer facing role but an ability to build strong relationships with internal teams, and security leadership, is essential act as Incident co-ordinator, for reviewing all security tools, ingesting incident data, tracking incident status, coordinating with internal and external assets to fulfill information requirements, and initiating escalation procedures. Document daily work and new processes. Embrace a culture of continuous service improvement and service excellence. Stay up to date on security industry trends.
Posted 2 days ago
8.0 years
0 Lacs
India
Remote
Job Title: Freelance Network Engineer (10+ yrs) – Remote | EST Hours Engagement Type: Freelance / Remote Work Hours: After 8 PM IST (Aligned to USA EST) Duration: Long-term | As-needed interview panel support Network Engineer Job Summary: We are seeking a skilled Network Engineer to design, implement, and maintain our growing network infrastructure. The ideal candidate will have a strong background in routing, switching, and network security fundamentals, with hands-on experience in multi-vendor environments. This role is responsible for the entire project lifecycle, from planning and deployment to troubleshooting and documentation, ensuring the network is reliable, scalable, and secure. Responsibilities: Design, configure, and deploy LAN/WAN network infrastructure, including routers, switches, and other hardware from vendors like Cisco, Arista, and Juniper. Implement and manage core routing protocols such as BGP and OSPF, and switching technologies including VLANs, STP, and LACP. Configure and troubleshoot VPNs (IPsec and SSL/TLS) and fundamental firewall policies. Utilize network monitoring tools (e.g., SolarWinds, PRTG) to ensure network health and performance. Maintain accurate network documentation and manage IP address infrastructure using tools like NetBox. Collaborate with other IT teams on projects and provide Tier 3 support for complex network issues escalated from the NOC. Automate routine tasks and configurations using basic scripting with Python or Bash. Manage incidents and service requests through ticketing systems like ServiceNow or Jira. Required Skills and Qualifications: Experience: 8+ years in a Network Engineer role. Routing & Switching: Deep expertise in Cisco IOS/NX-OS or Arista EOS; proficiency with BGP and OSPF. LAN Technologies: Strong understanding of VLANs, Spanning Tree Protocol, and EtherChannel. Security: Hands-on experience with firewall fundamentals (Palo Alto, Fortinet, or Cisco ASA) and VPN technologies. Monitoring: Experience with network monitoring platforms like SolarWinds, PRTG, or Nagios. Scripting: Basic proficiency in Python or Bash for automation. Tools: Familiarity with NetBox or other IPAM tools; experience with ServiceNow or Jira. Soft Skills: Excellent problem-solving abilities, strong communication skills, and the ability to work effectively in a team environment Job Type: Freelance Contract length: 48 months Pay: ₹1,500.00 per hour Expected hours: 5 per week Schedule: Monday to Friday Night shift US shift
Posted 2 days ago
4.0 years
0 Lacs
Gurgaon
On-site
Job Description: Job Description POSITION RESPONSIBILITES Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incoming incidents & requests Perform initial investigation and/or troubleshooting of systems (windows/ Linux/ AWS) and network issues to resolve issue basis SOPs available Process all support incidents and Task requests within SLA by following procedural requirements Escalate to secondary support teams in timely manner, where necessary, to ensure timely resolution Thoroughly document steps taken to resolve or escalate incidents within ServiceNow tickets Participate in Bridge calls to help resolve system outages and restore service to users and Guardian partners Identify and address repeating alert trends or non-actionable alerts to streamline and optimize services Suggest defects and product/infrastructure enhancements to improve stability and automation Perform Incident management based on ITIL principles Participate in periodic skills enhancement sessions and training courses Prepare and deliver standard scheduled reports to support service trending and optimization Develop, document and update standard operating procedures and knowledgebase articles. REPORTING RELATIONSHIPS This position reports to the EOC Manager. CANDIDATE QUALIFICATIONS Functional Skills EOC team needs to perform on 4 Technologies primarily, and candidate needs to one expertise in 1 of these and working knowledge in others: The technologies are: Windows Server Administration Linux and Unix Server Administration Network Administration and Telecom services AWS DevOps Working knowledge of the following industry standard technologies is required for this role, including: Server Hardware (Cisco UCS, IBM P-Series) Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins) Citrix Microsoft Active Directory Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed) Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management) Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) Strong problem-solving and troubleshooting skills Keen analytical and structured approach to problem solving Ability to follow instructions and Standard Operating Procedures (SOPs) Excellent written and spoken English language skills with an ability to speak loudly and clearly Outstanding customer service skills and dedication to customer satisfaction Excellent documentation skills Proven ability to work independently Ability to work well in a team environment Ability to accommodate flexible work schedules Ability to triage outage bridge calls and drive calls to closure. Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills Ability to speak confidently with Developers, Engineers and Management Leadership Behaviors Take ownership & accountability for actions and results Takes action to resolve customer problems promptly & to ensure customer satisfaction Demonstrates high standards of professionalism, integrity & customer service POSITION QUALIFICATIONS Total of 4 years+ experience including a minimum of 2 years of experience in a 24x7 Network Operations Center & Service Management role Strong Microsoft Word, Excel, PowerPoint skills Bachelor’s Degree or similar required A +, Network +, Security +, Microsoft, Cisco Certifications preferred Flexibility to work in 24x7x365 shifts on rotational basis Must be comfortable working in a highly critical, fast paced environment with shifting priorities The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days. Location: This position can be based in any of the following locations: Chennai, Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Posted 2 days ago
5.0 - 8.0 years
2 - 6 Lacs
Gurgaon
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ͏ Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No Performance Parameter Measure 1 Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2 New projects Timely delivery Avoid unauthorised changes No formal escalations ͏ Mandatory Skills: Cisco Firewalls and VPN. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
7.0 - 10.0 years
0 Lacs
Delhi
On-site
Engineering Manager -Telecom- Data Netwo... LNT/EM-DN/1361064 TI-Transportation Infrastructure ICDelhi Posted On 29 Jul 2025 End Date 25 Jan 2026 Required Experience 7 - 10 Years Skills Knowledge & Posting Location SECONDARY DATA ANALYSIS Minimum Qualification BACHELOR OF ENGINEERING (BE) Job Description The Engineering manager will be Domain architect of the Data Networking System / Backbone Transmission network System and Facility SCADA who understands the DATA networking system and Facility SCADA system in depth and can add value to the organization while developing the Design of BTN /DTS System and Facility SCADA system in EDRC -S&T for MRT and Mainline Projects. The Role requires creating and develop the design deliverables for CCTV surveillance system for Mainline and MRT Projects Nationally and International. The candidate should have relevant experience in the low level, high level designing of Backbone / data transmission network system and Facility SCADA for MRT – Mass Rapid Transit and Mainline Railways Projects. The candidate should also be able to carry out the system configuration & TnC works at site as and when required. Candidate should be able to prepare the management plans, detailed design, Interface design, testing procedures, method statements, software quality assurance plans for MRT and Mainline Data Network System and Facility SCADA System. Candidate should have worked on the SDH- Synchronous Hierarchy System, FAM- flexible access multiplexer system like Loop telecom, Tejas, Coral and Puncom etc. Candidate should have Knowledge of IP-MPLS- Multi Protocol Label Switching technology for BTN Network Switches, Layer -3 Routers and Aggregators and Access / Physical Layer -2 switches and Wi-Fi Access Points both Indoor and outdoor. Relevant experience on OEM’s make like CISCO, Juniper, Nokia, HP, and Belden is preferred. Candidate should have the knowledge to configure the Application Data Network Servers like DNS, LDDAP, NMS, DNAC, Wireless Controllers in the Rail network. Knowledge of OFC Cables Single mode, Multimode, SFP Ports configurations, OTDR testing parameters, Fiber losses should be known. Candidate should have knowledge of the applicable standards and protocols like IEEE, ITUT, TCP/IP, ETSI, SNMP, SNTP, IT-UT, ICMP, AAA, NTP, PTP, BGP, STP, SIP, Spanning Tree (SPT) etc. applicable. Candidate should have ideas about the software and hardware assurance and quality standards LikeEN50128 and EN50129 Candidates should be able to design the IP Schema IPV4-IPV6, VLAN network, DMZ polices, AAA Policy rule for small and complex data networks. Knowledge of the OPCUA, MODBUS, IEC-104, TCP/IP, NTP, SNMP, SNTP ,ASCII, MIB Protocols AI knowledge for behaviour detection and abnormal conditions Face Recognition and VMS and Video analytics System knowledge Sizing the bandwidth and storage for the NVR and the storage array PTZ, Dome, Fixed and Bullet and Night Vision Camera specification and knowledge Sizing the Wi-Fi requirement for On board Camera solution
Posted 2 days ago
12.0 - 15.0 years
0 Lacs
Maharashtra, India
On-site
TCS is hiring for Test Manager Location- Pan India Experience- 12 to 15 Years Required Skills- Simulation, Scale testing, Performance testing, Virtualization, Juniper NFX, TCP/IP L2, L3 protocols, Juniper JNCIA/JNCIS/JNCIP certified, Traffic generators and test automation tools, Robo framework and Ansible Job Description- Responsible for ensuring product quality and performance by overseeing the planning, execution, and coordination of testing activities. Lead testing teams, define strategies, and work collaboratively with stakeholders to align processes with project goals and timelines. Promoting and overseeing the use of automated testing frameworks and tools. Experience with network device testing, including Cisco, Juniper, Palot Alto, Fortinet. Experience with traffic generators, test automation tools If Interested kindly share your cv to aarti.tadkase@tcs.com Regards, Aarti
Posted 2 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Data Centre Remote Technical Support Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. What You'll Be Doing Key Responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Use service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Identify and resolve problems following agreed procedures. Carry out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Perform defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyse service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnose incidents according to agreed procedures. Investigate causes of incidents and seeks resolution. Escalate unresolved incidents and follow up until incident is resolved. Provide service recovery, following resolution of incidents. Document and close resolved incidents according to agreed procedures. Maintain secure, accurate, complete, and current configuration on configuration items (CIs). Apply tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigate and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintain knowledge of specific specialisms, provides detailed advice regarding their application. Ensure efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provide continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identify problems and errors prior to or when they occur. Log all such incidents in a timely manner with the required level of detail with all the necessary. Cooperate with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. Knowledge and Attributes: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, EMC, Dell Avaya etc. Customer service orientated and pro-active thinking. Problem solver who is highly driven and self-organized. Good attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC). Required Experience: Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.). Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Data Centre technologies. Entry level experience in relevant technology. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Date Posted: 2025-07-30 Country: India Location: ARINC India Private Limited, 404, Tower A, 4th Floor, Unitech Signature Towers, South city-1, NH-8, Gurgaon-122001, Haryana, India Position Role Type: Unspecified Job Title: Junior Tech – Airport IT Operations Location: Cochin Airport Job Type: Full-Time Work Schedule: 24x7 Shift-Based Operations (One Senior Engineer per shift) About The Role We are seeking Onsite Engineers to join our airport IT operations team. These roles are critical to maintaining the health, reliability, and compliance of core airport systems that support passenger processing and baggage reconciliation. If you’re passionate about hands-on IT support, preventive maintenance, and real-time incident resolution in a mission-critical environment, this is the role for you. Key Responsibilities Provide corrective and preventive maintenance for key airport systems including: CUPPS (Common Use Passenger Processing Systems) BRS (Baggage Reconciliation Systems) CUSS (Common Use Self Service) Monitor IT infrastructure components such as servers, network devices, LAN/WAN connectivity, and system performance dashboards. Handle incident management, including real-time fault detection, analysis, and resolution. Execute application updates, system configuration changes, and scheduled maintenance tasks to ensure optimal system health. Maintain accurate documentation for hardware and software, update logs, and conduct regular inspections using the core room checklist. Support and coordinate with Shift-in-Charge and Site Manager to meet CIAL’s service-level requirements. Senior Engineers will lead shifts and mentor other engineers to uphold operational excellence. Required Qualifications Education: Bachelor’s degree in Engineering, MCA, or MSc in Electronics/Computer Science – OR – Diploma in Electronics or Computer Hardware with 2–5 years of hands-on experience in IT support for airport or airline systems Technical Skills: Solid knowledge of: CUPPS, BRS, and CUSS Network administration and troubleshooting Server and hardware maintenance Familiarity with system health tools, network monitoring software, and hardware diagnostics Certifications (Preferred): CCNA (Cisco Certified Network Associate) ITIL Foundation MCSA (Microsoft Certified Solutions Associate) Desired Attributes Strong analytical and troubleshooting skills under pressure Team player with excellent communication and customer service mindset Ability to work independently in rotating shifts, including weekends and holidays Willingness to follow strict airport IT compliance and documentation protocols Why Join Us? Work in a fast-paced, mission-critical airport environment where your technical skills keep operations moving. Be part of a collaborative, 24x7 support team serving one of the most vital infrastructure sectors. Gain hands-on experience with advanced airport technologies and contribute to continuous improvement. Take your IT support career to new heights—apply now to join our airport operations team. WE ARE REDEFINING AEROSPACE. Some of our competitive benefits package includes: Group Term Life Insurance. Group Health Insurance. Group Personal Accident Insurance. Entitled for 18 days of vacation and 12 days of sick leave annually. Employee scholar program Work life balance Car lease program National Pension Scheme LTA And more! Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Posted 2 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
7.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Total Experience: Minimum 7+years Educational Qualification: Bachelor’s in Engineering - Computers/Electronics/Communication or related field. Graduate/Post-Graduate in Science/Maths/IT or related streams with relevant technology experience Location: Mumbai – Goregaon East Shift – Rotational Shift What You'll Be Doing 1.1.2 PRE-REQUISITES Technical expertise on all or either of the following platform o Cisco catalyst and Nexus switching and wireless o Arista switching o HP/Aruba switching and wireless o Meraki switching and wireless o Mist wireless o Infoblox DDI Strong troubleshooting skill sets Conceptually strong in the following switching and wireless technology o HSRP/VRRP o STP/VTP o VSS/VPC o Ether-Channels, Stacking of switches (IRF, Cisco Stack) o Stand-alone AP, IAP, Flex-connects, Wireless bridge 1.1.3 Responsibilities Engineers who have a passion for providing outstanding customer service. 24x7 support of Enterprise Networks of large global clients that have a distributed LAN/Wireless/DDI setup Will be a part of a team of who are responsible for handling (switching/wireless/DDI) network operational/problem management issues. Ticket resolution - work and resolve trouble tickets, handle ticket escalation Queue Management - monitor ticket queue, ensure assignment/resolution and closure Create Method Of Procedure and/or Standard Operating Procedure document Plan and execute Change Management processes Performance Tuning of network devices and create Service Improvement Plans Plan and perform firmware upgrade Work with hardware/software vendors to resolve problems Train and mentor juniors Act as an SME SPOC for certain network products Interface with customer on calls and lead technical meetings Assist in Root Cause Analysis (RCA) Provide technical inputs for weekly/monthly customer service review reports Any additional task given to the incumbent from time-to-time based on business needs 1.1.4 TRAINING AND CERTIFICATION Cisco certification and Aruba /Juniper certification will be added advantage 1.1.5 Experience Minimum 7 years of progressive, relevant experience and proven capability to work in a complex network environment 1.1.6 EDUCATION Bachelor’s in Engineering - Computers/Electronics/Communication or related field Graduate/Post-Graduate in Science/Maths/IT or related streams with relevant technology experience 1.1.7 Other Skills Good communication skills - written as well as verbal Passion to work on core technology platform ITIL process awareness Workplace type: About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge. Key responsibilities: Interacts with clients on site and remote to meet complex requirements of a solution. Escalates unresolved problems and issues to the relevant third parties. Responds to escalated client requests. Escalates complex problems to the relevant third parties. Writes reports and proposals and completes and maintains project documentation. Assists with the documentation of standard operating procedures relating to installations and fixes. Acts as coach and mentor to more junior Implementation Engineers and Technicians. Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets. Included in higher complexity design work, with input to the design expected. Expected to take ownership of relevant technologies according to domain or specialization. Performs any other related task as required. To thrive in this role, you need to have: Seasoned understanding and appreciation of technical design and business principles. Seasoned project fundamental and administration ability. Seasoned project skills which are demonstrated in the execution of installations and other assignments. Excellent customer engagement skills Demonstrate relevant domain specialist knowledge. Excellent verbal communication skills. Client focused and displays a proactive approach to solving problems. Ability to work under pressure. Ability to coach, mentor and provide guidance to team members. Academic Qualification and certifications: Bachelor's degree or equivalent in Information Technology or Computing or a related field. Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc. Cisco Dev Net certification Required experience: Seasoned work experience in technical implementation engineering, specific to Networking technologies. Seasoned experience engaging with clients and conducting presentations. Seasoned report writing experience. Seasoned project management Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers Seasoned experience in diagnosis and troubleshooting Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
7.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCNA/CCNP Certification. Total 7 to 10 years of experience Network Administrator Hands on experience on Multicast ,ACI or equivalent technologies from below OEM platforms ,ISE ,Nexus switching, ASR ,VMware NSX Engineer should have expertise in areas like troubleshooting and handling of various Networking devices and technology viz., Networking (LAN/WAN), switches, Routers etc. Configuration and Management of Network devices Understanding, Configuration and administration of Cisco ACI solution Network devices HA configuration build, monitor & support Experience in Network Infrastructure solutions review Experience in performance management and capacity planning for Network requirements Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The Cross Technology Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures. What You'll Be Doing Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provide sfirst line remote and onsite technical support to clients. Provides first line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communicate skills, both verbal and written Ability to plan activities and projects well in advance, and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc. Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Collaboration certifications such as - Valid CCNA Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; and Webex Calling certification advantageous. Required Experience: Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Collaboration technologies. Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.). Entry level understanding of Network routing and switching. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Good Understanding of Cisco Upgrades & Licenses Have good knowledge and hand-on experience of WAN/LAN network technologies, management, and monitoring. Hand-on experience on cisco ACI to create or modify the configuration Deploy, configure, and troubleshoot ACI components including APIC, Nexus 9000 series switches, leaf/spine fabrics, and fabric access policies Hands-on experience with ACI Multi-Pod or Multi-Site environments will be added advantage. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 2 days ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Key Responsibilities Engage with clients to understand their technical and business needs related to data center infrastructure, cloud services, networking, and related technologies. Work closely with the sales team to prepare and deliver technical presentations, product demonstrations, and compelling proposals. Assess customer requirements, analyze pain points, and develop suitable data center solutions using vendor portfolios and in-house capabilities. Respond to requests for information (RFIs) and requests for proposals (RFPs), ensuring technical accuracy and solution alignment. Prepare cost estimates, technical documents, and architecture designs to support sales opportunities. Participate in client meetings, proofs of concept, and technical workshops to help win business opportunities. Ensure a smooth transition from presales to delivery/operations teams, providing detailed solution handover documentation. Stay updated with the latest data center technologies, products, and industry trends to ensure relevant and innovative solutions are offered. Build strong customer relationships and act as a trusted advisor for data center solutions. Typical Skills and Experience Deep understanding of networking (LAN/WAN), virtualization, cloud, enterprise storage, security, and datacenter infrastructure from leading vendors (e.g. Cisco, Juniper, VMware, Dell, HPE). Strong communication, presentation, and documentation skills to articulate complex technical solutions to both technical and non-technical audiences. Experience in analyzing requirements, designing large-scale IT and data center solutions, and performing competitive positioning. Proficiency with proposal and quoting tools, and understanding of sales processes. Project management, time management, and the ability to balance competing priorities. Relevant certifications in datacenter technologies (optional but preferred). Sample Job Duties Identify and document client needs related to data center transformation, cloud adoption, and IT modernization. Develop solution proposals, BOMs (Bill of Materials), and technical responses. Lead or support technical workshops, customer briefings, and presentations. Support sales pipeline through qualification, opportunity management, and liaising with engineering and delivery teams. Maintain up-to-date technical expertise through training, certifications, and industry engagement.
Posted 2 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 3 days ago
5.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Mandatory Skill Sets +Network Operations Engineer with skills: SDWAN – Implementation/troubleshooting +Routing - Static routing, Dynamic protocols (IGP (OSPF, EIGRP), EGP(BGP), default routing +Cisco Wireless Controllers & Access Points: Code Upgrades, Certificate installation, Configuration & Troubleshooting, Managing licensing +Devices: AIR-AP3700, AIR-CAP3800 series +Switching – VSS, Spanning Tree, Port Channeling, VTP, Trunking +Devices- 2960, 3850, 4500, 6500 cat/native, Nexus 2k, 5k, 7k, 9k (Spine & Leaf) Preferred Skills:- +Good hand on knowledge on upgrading codes, bug scrubbing, creating VPN tunnels, Running debugs etc. +Cisco ASA 5510, 5500 x series, with good hands on knowledge on upgrading codes, bug scrubbing, creating/troubleshooting B2B vpn tunnels, remote access, any connect +Cisco WAAS Engines: Upgrading codes/ maintaining/migrating device models, configuration and trouble shooting & quot; Preferred Skill Sets Relevant certifications. -+Cisco ASA 5510, 5500 x series, +Cisco WAAS Engines -- Upgrading codes/ maintaining/migrating device models, configuration and troubleshooting" Years Of Experience Required 5+ years Education Qualification B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Bachelor of Technology, MBA (Master of Business Administration) Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Network Engineering Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date
Posted 3 days ago
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