7287 Cisco Jobs - Page 48

Support enterprise wireless, switching, and access control. Operate Cisco AireOS/9800 WLCs, configure SSIDs, RADIUS, WLAN security. Manage Cisco ISE (802.1X, MAB), VLANs, STP, EtherChannel. Handle change management, maintain documentation. Perks and benefits Transportation & canteen facility available

Role Datacenter Network Engineer experience 5+ years location delhi noida hyderabad jd We are seeking a seasoned Level 3 Datacenter Network Engineer with in-depth experience in Cisco and Aruba networking technologies . The ideal candidate will lead the design, implementation, and troubleshooting of high-performance data center infrastructure with a focus on high availability, security, and scalability . You will serve as a technical SME for complex network problems, architecture decisions, and cross-platform integrations in modern hybrid environments. Key Responsibilities: Design & Architecture: Design and deploy resilient, high-speed, low-latency network topologies across data center fabric using Cisco Nexus (3K/5K/7K/9K) and Aruba CX switches. Architect Layer 2/Layer 3 networks with: VXLAN/EVPN overlays BGP EVPN , OSPF , LACP VPC, MLAG, VSX Design and implement fabric-based topologies and Spine-Leaf architectures .. Configure Cisco Nexus (NX-OS) and Aruba CX (AOS-CX) Deploy and manage L2/L3 segmentation , VRFs , VLANs , SVIs , Private VLANs , and inter-VLAN routing . Implement routing redistribution , policy-based routing , HSPR/VRRP/GLBP , and route filtering . Work with overlay technologies (VXLAN, LISP) and underlay IP fabric (BGP/OSPF). Automation & Monitoring: Automate provisioning using Ansible, Python , or REST APIs for Aruba CX and Cisco Nexus (via NX-API or Cisco DNAC). Utilize NetEdit (Aruba) , Aruba Fabric Composer , and Cisco DCNM or APIC for centralized management. Perform capacity planning , failover testing , and performance tuning of the datacenter network. Lead root cause analysis (RCA) and troubleshooting of L2/L3 issues, link flaps, STP/RSTP, convergence issues, or fabric-related errors. Serve as Tier 3 escalation point for critical incidents and collaborate with vendors (TAC/Support). Create detailed network diagrams , HLDs/LLDs , and SOPs for operational teams. Perform firmware upgrades , code validation , and manage change controls (ITIL-based processes). Required Skills & Experience: 5+years of experience in enterprise or data center networking . Deep hands-on experience with: Cisco Nexus platforms (9K, 7K, 5K, 3K) running NX-OS Aruba CX switches (6300, 6400, 8325, 8400) with AOS-CX Fabric technologies : VxLAN/EVPN, VSX, MLAG, VPC, LAG Routing protocols : BGP, OSPF, static routing L2 protocols : STP, RSTP, MST, LACP, CDP/LLDP Expertise in: CLI troubleshooting Packet captures with SPAN/RSPAN QoS design , queuing strategies, and buffer tuning Dual-stack networking (IPv4/IPv6) Preferred Certifications: Cisco Certified Network Professional (CCNP – Data Center or Enterprise) Soft Skills: Excellent troubleshooting and diagnostic skills under pressure. Strong documentation, diagramming, and presentation abilities. Self-driven with the ability to work independently and lead projects. Clear communication across technical and business teams. Ability to mentor junior engineers and support staff.

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities A Senior Network Engineer is required to join the India Deployment Team, responsible for the deployment and planning of the our customers network infrastructure in the UK, Middle-East, Africa and India. The team is responsible for the delivery and deployment of network/security projects and requests to enhance the client’s infrastructure to meet current and future business demands:- The role may have, but is not limited to the following functions: Plan, manage and deploy technology changes to support DC services Deploy LAN infrastructure to support end user services requirements Includes patching schedules for facilities to cable network equipment Diagrams for Network Operations Inventory management Create implementation plans for RFC’s to a high level of detail. Correctly document pre and post checks for change verification purposes Understand and document back out plans, clearly identifying back out points. Identify points of no return Support the stability and uptime of essential services by planning changes with a documented best approach mind set. Identify where changes can be complete with zero downtime to hosted services. Plan and implement changes with a cost effective resource strategy. Identify, understand and document change risks and mitigation tactics. Identify, understand and document impact of planned technology changes, including documentation expected output from verification. Document network estate for Operation Support and to support change planning Maintain infrastructure database Complete network diagrams to a high standard. Peer review and validation of technical deployment plans Provide constructive feedback to peers to support change control requirement and maintain high standards of detail and quality offered by CACI. Required skills Good level of Cisco Routing & Switching CCNP certification or equivalent experience Ability to handle numerous separate projects concurrently Good understanding of Multicast. A very organised individual. Ability to work under pressure and to tight deadlines whilst maintaining attention to detail. Analyse, review and understand network topologies. Coordinate multiple projects, change management and governance efficiently working both independently and as a member of a team. Good understanding of networking principles, Good documentation skills using MS Office suite and Visio Good customer facing skills with the ability to keep the customer informed at all times and understand their requirements This role is suitable for a Security Engineer who has at least 5 years as a Senior Project Engineer in a professional environment. Desired skills (not essential) Experience with Cisco ACI Experience with EVPN CheckPoint certification or equivalent experience Fortinet certification or equivalent experience Load Balancing Experience (F5)

About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world. Learn more at www.careers.idp.com Role purpose We are seeking a highly skilled and experienced engineering manager to join our team. In this role, you will be responsible for leading and coordinating multiple projects across diverse teams. Your primary focus will be on developing efficient processes, executing effective strategies, and ensuring the timely completion of projects. As an engineering manager, you will play a key role in researching and developing innovative products. You will also be responsible for creating project budgets and overseeing their successful execution throughout the year. Collaborating closely with various teams, you will ensure that projects are delivered on schedule and within budget, maintaining a high level of quality and adherence to organizational objectives. Key accountabilities Delight our customers by delivering prompt, professional, and thorough solutions to their IT needs consistent with the demands of our growing business. Taking an end-to-end approach to service management and following through on service delivery through technology and other related resolver teams. Monitoring the current integrated Contact Center solution via integration, application, and network dashboards. Interrogating and understanding data produced from the monitoring dashboard tools. Continual Service Improvements and recommendations based on lessons learnt through incident and problem management and system monitoring. Service now: Triage Incident Management on level 2 support, troubleshoot problem management using the ITIL framework. Work in 24/7 rotational shift and ensure incidents are triaged and resolved within the agreed SLA Support the Contact Centre System Administrator for product enhancements, implementations, unit testing, and coordination of changes to the Contact Centre cloud platforms, as required for system configuration on ACD and IVR routing rules, menus, users, agent skills, supervisors, hours of operations, teams, points of contact, dialing lists and rules, queues and other messaging, call recording services, studio scripting, and other components. Collaborate with the System Administrator, developers, and cross-functional teams across IDP’s integrated landscape Support in creating new and maintaining existing technical documentation. Liaison with third-party vendors, partners, and suppliers, including Verizon, Nice inContact, TCL, Airtel, and Genesys. Creating of monthly service level performance reports and any other reports required Relationships Internal Global Student Placement & IELTS Contact Centre teams Service Desk team System Administrator DigiTech team Student Placement Operations team Student placement Marketing team Student placement Tech & Development teams External Third-party vendors, partners and suppliers, including Verizon, Nice InContact, Connect, TCL and Airtel Required Experience Essential Requirements Bachelor’s degree or relevant professional engineering qualification with major in information technology computer science, information science, computer systems analysis, or a related field. 5 to 6 years of professional experience with minimum 3 to 4 years of experience in contact centre tech support or telephony technology. Willing to work in 24/7 rotational shift Knowledge and experience in effectively working with the ITIL framework Ability to effectively articulate technical challenges and solutions Experience in supporting customers around the globe and willing to work in shift hours Personal profile: analytical, inquisitive, service and team-oriented, friendly demeanour adopter. Desirable Requirements Previous mandatory Genesys PureCloud and optional Nice inContact experience Mandatory: Experience with complex data and/or voice networks, ISDN PRI, SIP and hosted PBX Experience in handling GSM, SBC, Edge, Network routers and voice Gateways Experience with network and application monitoring tools especially Splunk. Exposure to SAP Cloud products namely C4C and Marketo, AWS, middleware support or any CRM application Mandatory: Contact Centre network, ACD/IVR, dialler, workforce management, software or other solution operations or technical experience like Avaya Cisco etc...

About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com. About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Job Title: APAC & EMEA ACI Subject Matter Expert Location: Hyderabad Job Type: full time Job Description: We are seeking a highly skilled and experienced APAC & EMEA ACI Subject Matter Expert to join our growing team. The ideal candidate will possess extensive expertise in Cisco ACI and have a solid background in Data Center LAN technologies, such as fabric switching, load balancing, DNS/DHCP, zoning, and segmentation. With strong knowledge of routing protocols including IGP/BGP and traffic engineering, you will play a pivotal role in supporting our operations across the APAC and EMEA regions. Key Responsibilities: Expert Troubleshooting: Act as the primary expert resource for complex troubleshooting related to Cisco ACI and associated data center technologies, providing insights and resolutions for high-impact issues. Training and Development: Ensure operational teams are thoroughly trained on new technologies and best practices, facilitating workshops and training sessions to enhance team capabilities. Governance and Standards: Maintain and enforce governance on infrastructure standards and policies, ensuring compliance and consistency across the APAC and EMEA regions. Collaboration with SRE: Work closely with Site Reliability Engineering (SRE) teams to automate manual operational tasks, enhancing efficiency and reliability within our data center environment. Engineering Assistance: Assist the engineering team in updating standards and monitoring changes to architecture, providing guidance to ensure adherence to best practices. Documentation: Develop and maintain comprehensive documentation, including playbooks and standard operating procedures, to support operational excellence and knowledge sharing. Stakeholder Engagement: Collaborate with cross-functional teams and stakeholders to address requirements and ensure that technical solutions align with business objectives. Minimum 5- 10 years extensive experience as an ACI Subject Matter Expert with a proven track record of system-wide implementations within Cisco ACI environments. Strong working knowledge of Data Center LAN technologies, including fabric switching, load balancing, DNS/DHCP, zoning, and segmentation. Deep understanding of routing protocols, specifically IGP/BGP, and experience with traffic engineering principles. Proven ability to troubleshoot complex networking issues and lead incident resolution efforts effectively. Scripting Skills: Proficiency in scripting, with a strong focus on Ansible and JSON; additional scripting skills in other languages are a plus. Hands-on experience with APIC (Application Policy Infrastructure Controller) and NexusBoard in the ACI environment. Exceptional communication and presentation skills, with the ability to convey technical concepts clearly to technical and non-technical stakeholders. Relevant certifications (e.g., CCNP Data Center, CCIE, Cisco ACI Specialist) are highly desirable. Experience working in a multinational team environment, particularly within APAC and EMEA regions. Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits. Application Process Our recruitment process is designed to be transparent, and inclusive. Step 1: Submit your application via the Chubb Careers Portal. Step 2: Engage with our recruitment team for an initial discussion. Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4: Final interaction with Chubb leadership. Join Us With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey. Apply Now: Chubb External Careers

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyarans and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Values: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. We are looking for an experienced technical support engineer to join our Customer Response team where they will perform a wide range of customer care activities for our enterprise customers. The expectation of the Senior Support Engineer is that he/she will possess a high level of technical acumen with domain expertise in the testing/contact center space. They will also be a quick learner and develop expertise in all aspects of the Cyara Platform - deploying this knowledge to help our customers be successful with our product. We are also looking for someone that is able to function effectively in high-pressure situations and handle escalations in a calm, methodical and professional manner. We need someone who will be a trusted technical advisor to the customer, a passionate advocate for the customer, and someone who cares about and is obsessed with the customer experience as we are; a highly organized, detailed oriented and proactive individual that we can entrust with our largest and most strategic customers. We are seeking someone who is an exceptional communicator, and can maintain high levels of engagement with our customers and deliver an elevated level of service to drive customer satisfaction and loyalty. Responsibilities: Make our customers happy: Create great experiences for our customers when they need help. Build trust and strong relationships with customers. Managing support cases to enable fast resolution of inbound requests, while delivering quality work, meeting or exceeding our customers’ expectations. Contributing and maintaining both internal and customer-facing content in our Knowledge Center to drive knowledge sharing across the team and help our customers self-serve. Be a product expert: Learn Cyara products intimately and help customers (and other team members!) do the same. Maintaining up-to-date expertise and certifications in Cyara suite of products and related technologies. Resolve issues: Investigate issues in the product, partner closely with engineering to fix issues. Using our ticket tracking system to work on customers' requests; research, troubleshoot and identify solutions to product, software, network and hardware issues. Documenting defects that are escalated to the Engineering team. Documenting production impacting incidents. Represent the voice of the customer: Represent our customers' needs and struggles to drive our product in a strong direction. Managing internal and customer-facing communications in the event of outages or incidents, keeping all parties updated on progress. Improve how we operate: Whether it's our tools, systems, or processes, we'll rely on you to help us scale our support. Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Customer Response support team. The Experience You Have: 2 years previous experience supporting at least one or more types of voice application product such as a VoIP product, IVR product, Genesys, Avaya, Cisco, or Nortel PBXs Knowledge and experience with support of SIP VoIP, H323 VoIP and ISDN signaling systems Knowledge of network fundamentals and protocols Knowledge and understanding Web technologies Understanding of CTI Experience working in support in a software company Experience tracing calls using application logs, Wireshark traces, carrier traces Web API & shell scripting experience Must have good analytical and troubleshooting skills Must have good verbal and written communication skills Nice to have: Database knowledge and experience with MS SQL server 2016 or later with running executing queries and using SQL Management Studio Support experience with Windows Server 2012 and later Windows server administration/implementation Knowledge of Docker Technology Knowledge and experience with VMWare Knowledge and experience working with Elasticsearch, Sumologic, Splunk Experience debugging web pages using common Browser types such as IE, Firefox, Chrome etc Knowledge of JQuery, Javascript, HTML Why you should join us: At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. Interested? Know someone who might be? Apply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Overview: WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture. Ready to redefine air travel? The journey starts here, with you at SITA. ABOUT THE ROLE & TEAM: Architect and design the solution to meet the business requirements of SITA customers predominantly in the pre-sales phase (RFPs or unsolicited opportunities) with focus on deployment, infrastructure, network architecture, and cloud architecture. WHAT YOU WILL DO: Manage technical solution in response to an RFP or unsolicited case that can consist of multiple SITA products (and portfolios), which includes new or evolving technologies and SITA solution portfolios. Design the deployment architecture and infrastructure specifications- servers and networking(LAN and WAN) for a solution to the customer’s requirements. Design deployment architecture for SITA products, including runtime environment in various flavours – on premise servers, virtualized server environment, containerized application environment through Kubernetes, public cloud, etc., to meet functional and non-functional system requirements. Design the network solution – both LAN/WLAN (in the airport) and WAN. Develop the conceptual design, and high-level design, and provide suitable inputs for the low-level design. Develop Bill of Materials: Compute & Storage and Networking. -Specifications for - Servers, Virtual Machines, Containers (e.g. Docker, Kubernetes), etc. based on guidance from SITA's product toolkits. -Storage - including backup solution Networking – LAN/WLAN components including switches, firewalls, etc. and WAN components including telco circuits, and also SD-WAN. Software Licensing requirements – Operating System, Database, Virtualization, etc. Other Infrastructure – Power (UPS), Racks, Cabling, etc. Guides and contributes to the design coordination and development solutions working with multiple parties both internally and externally. Contributes to the transfer of projects for implementation. Interact with colleagues to gain knowledge and to share ideas. Qualifications: Experience 7- 10 years of experience in Information Technology, Air Transport, Telecom, or any other relevant industry in a technical Pre-Sales role Proven track record in producing communicating and documenting successful technical customer solutions Proven track record in managing solution proposals, costing, and customer presentation with great level of details. Solid experience in designing compute, storage, and networking solutions in all possible deployment scenarios – on premise, virtualized environment, private cloud, public cloud, or a mix. Solid experience in network design – LAN/WLAN, and WAN. Solid experience in Security: IPSEC, Access-lists, NAT, understanding of Firewall functions Understanding of Cloud Connectivity such as Azure Express Route, AWS Direct Connect, is a great plus Understanding of Cloud Security such as Zscaler, Cisco umbrella is a great plus Understanding of Systems Monitoring – Network Monitoring, Security Monitoring (SIEM), etc. Understanding of Versa (or Cisco) SDWAN architecture is a great plus Adept at drawing technical diagrams - Good knowledge of Visio, competence in Excel and PowerPoint. Network design and standard vendor products Server sizing (virtualized environment and cloud) and software licensing Commercial Acumen Degree or equivalent experience in Computer Science, Information Technology and/or Engineering. WHAT WE OFFER We value diversity, operating in 200 countries and spanning 60 languages and cultures. Our inclusive offices are comfortable and fun, with the flexibility to work from home. Join our team and step closer to your best life. Joining us is more than a career; it’s joining the lively SkyStar community. Connect with peers who share your passion and grow through personalized initiatives. Discover your potential with us! Flex Week: Work from home up to 2 days/week (depending on your team’s needs) Flex Day: Make your workday suit your life and plans. Flex Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Job Req ID: 47686 Location: New Delhi, IN Function: VIBS About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role AGM - Solution Manager - Govt & SME Job Level/ Designation M2 Function / Department Enterprise Location Delhi Job Purpose Vodafone Idea business services (VIBS) is one of the largest telecom service providers in India with > 200 K+ enterprise. Our business solutions engage with the market across Strategic Enterprises, Government, SME and Public sectors to support multiple innovative propositions across Connectivity & Collaboration, Mobile Analytics, IOT, Security, and Cloud domain. The role of a Solution consultants is to become the trusted technical advisor to enterprise customers and design fit for purpose solutions to achieve the sales objectives. Individual is also expected to demonstrate consultative approach to increase new product penetration and technology adoption in the defined market segment – Govt and SME. Key Result Areas/Accountabilities Customer engagement – high face time with customers to understand their technical requirements and provide relevant solutions to enhance VIBS win ratio. Large deal focus: Demonstrate consultative approach to develop deeper understanding of customer Telecom & IT strategy and propose solution leveraging on VIBS products & partner led propositions. New Product Penetration: Be the early ambassadors and champions for new products to develop POC, use cases, increase market adoption and achieve scale. First time Right design – Ensure adherence to VIBS solution governance process for all complex/transformational opportunities to maintain the right balance between incremental revenue and Operating cost. RFP/Tender technical support – Ensure timely response to all the qualified RFP’s and tenders from solution perspective to ensure bid submission and differentiate us against competition. Support and drive all corporate initiatives , business deliverables at cluster / location. Core Competencies, Knowledge, Experience 8 to 12 years of experience in Telecom Technology domain Hands on Technology and implementation exposure to Transmission technologies like DWDM, SDH, Ethernet, IP/MPLS, SIP, Collaboration, IOT, security etc. Good understanding of Data Centre, Cloud, IT integration and managed services. Good understanding of the Enterprise Customer requirements and unique skills to build solutions by making use of the core technologies Good techno-commercial and market experience Customer interaction and CXO level engagement. Ability to learn new things faster and articulate with good presentation and documentation skills Must have technical / professional qualifications Engineering Graduate /Post Graduate Technology certifications from leading OEM’s like Cisco/Juniper/Nokia/Oracle/Azure/Amazon etc. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM As a Solution Engineer Manager, you will collaborate on the technology planning, strategy, direction, and design choices within LAN, WiFi, and Wireless solutions. These solutions are key to meeting the business requirements of SITA customers. This includes providing guidance, support, and advice in the proposal, implementation, and deployment of any new or existing product developments as part of a customer solution. You will be accountable for shaping customer success by translating business needs into scalable technical solutions Reporting to the Product Portfolio Manager, you will be a part of the Connectivity Team of Solution Engineers and Product Managers responsible for bringing to customers the latest innovative solutions. WHAT YOU’LL DO Provides technical qualification and owns the technical aspects of connectivity proposals submitted to customers. This is achieved through a deep knowledge of current, new, or evolving connectivity technologies, specifically within the domains of LAN (switches, routers), WiFi Access Points, Wireless (Mobile data connectivity via eSIM/SIM, Mobile WIFI/Portable Hotspot, LEO Satellites such as Starlink) Designs and coordinates the development of standard and complex connectivity solutions. These solutions may involve multiple parties, both internally and externally, including the selection of 3rd party vendors to meet customer requirements for network connectivity, wireless technologies, and security. Promotes SITA by providing customers with comprehensive, up-to-date information on current products, product enhancements, and new solutions in the connectivity areas through customer meetings and workshops. Ensures that the designs are efficiently implemented Right the First Time (RFT) and are operationally supportable. Collaborates with colleagues to gain and share ideas and opportunities related to connectivity. Lead mentor and coach staff and organize technical training and certification on the connectivity products and technologies supporting the ATI. Supports account team or competency centers during the pre-contract phases (qualification proposal and contract) with technical designs and advice, specifically in the areas of connectivity Participates in the development of technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term. Qualifications ABOUT YOUR SKILLS 5-8 years of experience in Information Technology, Telecom Industry, or Air Transport Industry technology in technical design, architect, or pre-sales role Proven track record in producing, communicating, and documenting successful technical customer solutions Pre-Sales Business PROFESSION COMPETENCIES Aruba, Juniper, Cisco LAN, and WiFi Tellabs GPON would be a plus Mobile Operators’ data connectivity (local or roaming) Cradlepoint, Celerway, or similar vendor Starlink or similar vendor knowledge Cybersecurity solutions, including Deep Packet Inspection / Filtering, would be a plus Addressing Customer Needs and supporting business development Cross-functional collaboration Partnering for Clients' Success Quality in Solution Design Requirements Analysis System and Technology Integration BS-level Technical Degree or equivalent experience in Computer Engineering Technologies At least one technical certification is required among: Aruba Certified Mobility Associate (ACMA), Aruba Certified Switching Associate (ACSA), Aruba Certified Design Expert (ACDX) The following certificates would be a plus: Cisco CCNA (Cisco Certified Network Associate), Cisco CCNP Enterprise (Cisco Certified Network Professional Enterprise), Juniper JNCIS-MistAI (Wireless Specialist), and Juniper JNCIS-ENT (Enterprise Routing and Switching Specialist). WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

About Us At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours, Japan specialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world. About the Business / Function Proudly part of Kuoni Tumlare, TUMLARE SOFTWARE SERVICES (P) LTD. is a multinational technology support company that serves as a trusted technology partner for businesses since 1999. We also help established brands reimagine their business through digitalization. Job Overview As an IT Security Engineer, you are responsible for various IT Security matters, such as daily management and control of various cybersecurity products, support in identifying requirements and business cases for new and existing security solutions, extensive cooperation with multiple project and operation teams on different security-related topic, and much more. Key Responsibilities Vulnerability Management & Penetration Testing: Perform regular vulnerability assessments and penetration tests on servers, middleware, and public-facing web applications. Patch Management: Oversee the security and lifecycle management of operating systems and middleware platforms, including patch management, version upgrades (e.g., WebLogic, WebSphere), security updates SSL certificate management and user access controls to ensure secure and stable environments. Secure Coding Collaboration: Work closely with software development teams to enforce secure coding practices aligned with the OWASP security framework. Security Tools & Solutions Management: Administer and support security tools such as Netskope/Zscaler Cloud Security, firewalls, Web Application Firewalls (WAF) End Point Protection: Antivirus solutions (TrendMicro, McAfee/Trellix ePO). SIEM Monitoring & Management: Monitor and manage Security Information and Event Management (SIEM) systems to ensure timely detection and response to security events. Incident Response Handling: Lead incident response activities including investigation, containment, eradication, and root cause analysis of security incidents. Cross-Team Coordination: Collaborate with internal stakeholders and external service providers to resolve security issues and maintain compliance with organizational policies. Access Governance: Review and validate Change Requests, Privileged Access Requests, and other access control-related approvals. Audit & Compliance Support: Assist in internal and external security audits, including firewall reviews, and compliance checks. Manage Core IT Services Security: Administer and secure essential IT services including FTP, SFTP, IIS, Ports and implement Role-Based Access Control (RBAC) to enforce least-privilege access principles and ensure operational integrity. Knowledge, Skills, Experience, Qualifications Experience: 3+ years of hands-on experience. Technical Skills: Server: - Windows server (2016/2019/2022), Linux (RHEL, Ubuntu) Antivirus Solutions (McAfee Trellix ePO, Trend Micro) SIEM Platforms (e.g., Splunk) Vulnerability Scanning (Nessus, Qualys, OpenVAS) Penetration Testing Tools (Burp Suite, OWASP ZAP) Basic scripting (PowerShell, Bash) for automation of tasks CSI (Critical Security Incidents) framework, compliance and audit preparation Certification Certified Ethical Hacker (CEH) CompTIA Security+ CCNA- Cisco Certified network Associate What we offer Probation period - only 3 months. 5 Days Working Annual Bonus – as per company policy. Long Service Award. Paid leaves for Birthday and Wedding/Work Anniversary Learning Opportunity through an online learning platform with rich training courses and resources. Company Sponsored IT Certification - as per company policy Following insurance from Date of Joining: o Group Medical Insurance with Sum Insured of up to 5 Lakh o Term life Insurance - 3 times of your CTC o Accidental Insurance - 3 times of your CTC Employee Engagement Activities: o Fun Friday per week o Annual Off-Site Team Building o End Year Party o CSR programs o Global Employee Engagement Events Job Location - On site. Pitampura, Netaji Subhash Place, New Delhi - 110034. In case your profile is a match and in alignment with your career interests, then submit your updated Application directly on the link. Experience level: Mid

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM As a Lead Network Infrastructure Engineer, you will design, implement, maintain and support network infrastructure services at airport in accordance with business and functional requirements, using appropriate SITA standards, policies and processes across multiple projects. WHAT YOU’LL DO Design & deployment of SITA WAN/LAN infrastructure at airports in accordance with agreed standards, meeting the agreed technical and functional business requirements and specifications. Ensures the integration of the requirements matches that of interacting systems applications and services both inside and outside of SITA in the wider airline community. Participates in full lifecycle of multiple small to medium projects ensuring the solution(s) developed are able to sustain the projects' functional and business requirements. Ensures all risks and issues that affect the project are raised following set processes and are actioned appropriately. Escalates risks and issues that pose a significant impact to deliverables. Qualifications ABOUT YOUR SKILLS At least 12 years’ experience in implementation or supporting network infrastructure platforms with experience in multiple full lifecycle implementations. B.E. or equivalent preferably in Computer Science, telecommunication or similar Proven expertise and knowledge of state-of-the-art network related technologies. Mastering LAN, WAN, routing, switching, firewalling is a must. At least CCNP/CCIP or similar certification. In-depth knowledge of Cisco MPLS L3 VPN , SD-WAN (Cisco or Versa) and Palo Alto Firewall is a must. Expertise in network design, operational support, hands-on implementation, and configuration of network elements for an international telecom service provider or at least in a large and complex enterprise LAN/WAN environment. Expert skills in MS Visio Excellent communication skills. Must be able to clearly interact with internal stakeholders but also external vendors and business partners and able to represent SITA Strong knowledge of standard engineering principles, theories, concepts, and methodologies (Requirement’s definition/analysis, design, tests, documentation) Team spirited, hard worker and Strong organizational skills NICE-TO-HAVE Azure or AWS Cloud ( desirable ) WHAT WE OFFER We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team’s needs) Flex Day: Make your workday suit your life and plans. Flex Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs. Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

- High-Level Responsibilities Build strong relationships with other Customer Support Engineers, Sales team members, and Engineering team members Provide technical support to partners and/or customers for Cisco small business products, technologies, and/or solutions Effectively troubleshoot customer reported problems both alone and as part of a team, depending on the nature of the incident. . Minimum Qualifications Cisco Certified Networking Professional (CCNP) Certification/CCna Certified - Must have any Proven expertise in supporting Voice/multimedia over IP, cloud based telephony, and protocols like SIP Demonstrated knowledge in at least one of the following areasSwitching, and Wireless Excellent written and verbal communication skills

Role : IT Manager Exp : 10 Plus Salary : Upto 9 LPA /Yearly Shift : 8 AM to 5 PM (Monday to Saturday & Alternate Saturdays are off) Exp: Look maximum exp. we are looking a senior guy Must have experience in broking firm, Mandatory skill: COLOCATION (on NSE & BSE Exchange) Role: Work with different wide networks like NSE, BSE, MCX, NCDEX. & Managed ODIN, Greeks, trade In- House and other software with RMS activity. Multiple clients have connected from here through Point to Point, LAN & VPN, Internet for online live trading. I am always responsible for providing support to all the users to their computer applications and network related problems & responsible for all the hardware maintenance and software installations. I worked ODIN Manager, CHIEF, & Symphony Admin, client with their Surveillance and Auto Square off client Intraday Position in CTCL Admin. Manage Algo Trading Platform & with RMS activity. Knowledge of all Exchange compliances work Like System Audit, Cyber Security, VAPT, ACR, RBS, Internal Audit, Net worth, Client Funding, Enhanced Supervision, STP GATE Utility, NSE-ENIT Platform, NSE, BSE & MCX vendors collocation Approval for software with compliance activity. Worked on ESXi 5.0 &vCenter 5.0. Cloning, Creation and Management of Virtual Machine. Done P2V & V2V conversion. vMotion and Storage vMotion. Ensured management and troubleshooting of Arbitrage setup with 120 users working in Exchanges NSE (Automated & Manual both), BSE, MCX, ACE & NCDEX Involved in management & troubleshooting of Automated Trading System (ATS) Nest Trader powered by Omnesys Technologies Pvt. Ltd. GETS by GreekSoft Technologies installed at NSE and MCX Co-Locations. Handled configuration of Sonicwall Firewall and Cisco routers. Efficiently handled Installation & maintenance of Server as well as workstations. Managed VLAN creation on Cisco & HP ProCurve switches. Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Work Location: In person

Job Title: Security Operation Engineer – Cisco Meraki Firewall Location: Gurgaon Job Type: Full-time Experience: 4–7 Years Preferred Job Summary : We are seeking a skilled and motivated Security Operation Engineer with hands-on experience in Cisco Meraki firewall administration. This role will be responsible for designing, implementing, managing, and troubleshooting Meraki firewall systems to ensure the security and reliability of our network infrastructure. Key Responsibilities : · Design, configure, and maintain Cisco Meraki MX firewalls and associated security appliances. · Monitor network activity and ensure firewall policies comply with organizational security policies. · Manage and troubleshoot Meraki security tools including threat protection, content filtering, VPNs, and site-to-site connectivity. · Analyze firewall logs and alerts, investigate anomalies, and resolve incidents promptly. · Coordinate firewall rule changes and perform periodic firewall audits. · Work with cross-functional teams to support secure deployment of network infrastructure. · Maintain accurate documentation of configurations, changes, and incident resolutions. · Participate in on-call support rotation and respond to critical network/security events. Required Skills and Qualifications : · 4+ years of experience working with Cisco Meraki firewalls and network devices. · Proficient in configuring and troubleshooting Meraki MX firewalls, SD-WAN, VPNs, and Layer 7 traffic shaping. · Strong understanding of firewall policies, NAT, port forwarding, IDS/IPS, and content filtering. · Familiarity with network protocols (TCP/IP, DHCP, DNS, etc.) and security best practices. · Experience with Meraki Dashboard and APIs is a strong plus. · Cisco certifications such as Cisco Meraki CMNA, or equivalent are preferred. Nice to Have: · Experience with multi-site network configurations and cloud-managed networks. · SDWAN infrastructure understanding. · Other OEM firewall knowledge like Fortinet, Check point, Palo alto. Education : · Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). Job Type: Full-time Pay: Up to ₹900,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have any experience in Cisco Meraki Firewall? Have experience in designing, implementing, managing, and troubleshooting Meraki firewall systems ? Are you an Immediate Joiner? Experience: minimum: 4 years (Required) License/Certification: Cisco certifications such as Cisco Meraki CMNA? (Required) Location: Gurgaon, Haryana (Required) Work Location: In person

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This role is responsible for taking ownership of Storage and Backup technology Infrastructure and for service uptime / availability, to monitor, administer and support the core service SAN and NAS Storage and Backup infrastructure Role Accountability Provide engineering solutions in the infrastructure space with responsibility for the Storage and Backup Infrastructure environment Interact with application teams/Business to translate service SLAs to technology requirements Interface with vendors/external partners to create /validate Bill of material/quantity to meet the technology requirements Plan for projected growth and ensuring Storage and Backup Infrastructure ecosystem is built to sustain service capabilities over time Manage day-to-day Operations, upgrades & administration and capacity planning, disaster recovery, and security where necessary Ensure Timely procurement of resources for projects and support for vendor contract renewals Assist business continuity and disaster recovery pertaining to Storage and Backup Infrastructure Provide escalation support on critical issues pertaining to Storage and Backup Infrastructure Lead change, incident and problem management pertaining to Storage and Backup Infrastructure, including review of RCA reposts Execute change management and audit processes consistently with documented procedures and generate a new process when there is not an existing process Provide routine maintenance and upgrades to server hardware, including software updates and firmware releases Perform process documentation and compliance adherence Measures of Success Daily availability and uptime of production in case of any disaster and emergencies Optimize cost of Storage & Backup infrastructure operations Ensure compliance with all organization policies / guidelines affecting information processing Periodic & timely reporting of Storage & Backup infrastructure SLA metrics Service uptime / availability % as per agreed SLA Ensure resolution of vulnerabilities within timelines defined as per InfoSec Policy Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge and experience on Hitachi VSP Series VSPG , VSP 5K, EMC PMAX, VMAX, Unity NAS and 3PAR Storage architecture and administration. Knowledge and experience on Veritas NetBackup 8.X, 9.X, Oracle ZDLRA, Tape Libraries, D2D virtual tape libraries architecture and administration. Knowledge of SAN / NAS Network configurations (SAN switches (Brocade Directors 8510, 8X /Cisco Director Switches, BNA, SAN Navigator, CISCO DCNM. Knowledge on Virtualization & Migration techniques (NDM and UVM). Understanding on SAN fabric, Virtual Fabric (VSAN), FCIP Configuration & management and Host to SAN connectivity. Knowledge on configuring SAN Switches, adding new switch to an existing fabric (ISL & ICL), merging switch fabrics, Trunking, Switch Migrations & Code upgrades. Ability to do Root Cause Analysis on storage and Backup issues. Knowledge of related technologies like Unix/Linux, Windows, VMWare and databases is preferred. Validate and test Architecture and Storage : SAN , NAS , Fabric, SAN Switches, SAN Directors, NFS, CIFS, SMB, All Flash.Backup : Veritas NetBackup , Oracle ZDLRA. Competencies critical to the role Stakeholder management Verbal and written communication Change Management Qualification Masters in Computer Science Preferred Industry IT

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Meet our Managed Services Team! Our Managed Services Team at Sprinklr is responsible for driving product retention, consumption, adoption and growth across a global portfolio of customers. We believe that listening and developing a deep understanding of each customers’ objectives, together with the application of purpose-built solutions to address those requirements at scale, is the winning formula for long term success and growth of the business. Our execution is defined by the 3 focus areas or ‘Obsessions’. Our Customer Obsession is going the full distance in understanding what value means to each member of the customers’ organization. Our Product Obsession is developing and refining our technology as a way of life. Our Learning Obsession is constantly empowering every team member to reach their full potential. We believe that our clear vision, and robust global execution will enable us to make our customers ‘happier’. What You'll Do We are looking for someone who can ensure the following outcomes for every customer - Deliver Value: Be able to deliver on, and communicate the value associated with the customer’s investment in Sprinklr solutions through the Sprinklr platform to guarantee retention & customer growth. Drive Adoption: Drive adoption and usage of new products and features across multiple business units, teams, and markets within a single customer. Establish Relationships: Establish and nurture relationships built on trust with every new customer, develop client and agency champions, and identify key stakeholders. Strategic Business Partner: Become your customer’s day-to-day strategic advisor who understands their business challenges and can communicate the positive business outcomes of working with Sprinklr. What Are Your Responsibilities Ensure that every customer derives the most value possible from the platform leading to retention and business expansion. Identify, comprehend and clearly articulate customers' requirements to generate an end-to-end solution to their business challenges. Develop a deep understanding of customer needs and tie them to specific Sprinklr use cases, product features, benefits and value propositions. Identify platform gaps, and optimization opportunities; designing and configuring the appropriate solutions so client expectations regarding platform use-cases and functionalities are fulfilled. Own & deliver the end-to-end configuration of solution based on the customer requirements You will handle the post go-live change management of configuration throughout the customer life cycle Be the hands-on product expert and ensure customer’s business goals are met Act as day-to-day contact for stakeholders in brand, agencies and for System Administrators. Analyse and elevate customer’s consumption of contract, adoption of the product and generation of upsell or cross-sell. Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements. Proactively identify opportunities to improve operational efficiencies and find suitable entities which could benefit from utilising AI to drive greater ROI. Establish and nurture senior level relationships built on trust, develop client champions and identify key stakeholders. Capture development areas for product improvement and collaborate with product managers and engineering for necessary corrective actions. Actively make sure you are knowledgeable on native channel’s products package. Work with clients to improve the social service itself and its alignment with the client's core business. Provide on-going training support and ad hoc training sessions to always keep customers educated on Sprinklr’s know-hows. Identify opportunities for customer references and case studies. Maintain platform relevancy according to changes in business needs. Who You Are & What Makes You Qualified Must Have Qualifications: 5+ years of experience in managed services or technology consulting, specifically in the CCaaS or cloud contact center industry. Strong knowledge of CCaaS technologies, including IVR, call routing, AI integrations, and customer journey management. Experience with cloud communication platforms, AI-driven customer support solutions, Chatbots and integrating CCaaS with third-party applications. Familiarity with CCaaS platforms like Genesys, Cisco Webex Contact Center, Twilio Flex, or other related technologies. Understanding of cloud architecture, VoIP, SIP, and telephony. Hands-on experience with system configuration, troubleshooting, and performance optimization. Excellent communication and interpersonal skills with the ability to work closely with clients and internal teams. Proven ability to understand business challenges and provide actionable recommendations. Ability to manage multiple client engagements and deliver high-quality service. Ability to translate customer business problems & requirements into on platform solutions Good to Have Skills: Demonstrated experience and a passion for the social technology universe (i.e., Facebook, Instagram, Twitter, YouTube, LinkedIn, Pinterest, Snapchat, TikTok). Direct experience in working with a social media management software is preferred. Strong product acumen & evangelization experience with the aptitude to learn new products. Excellent written and verbal communication skills. Multilingual skills (French, German, Spanish, Japanese or others) would be a plus. Analytical mind-set with attention to detail along with excellent problem-solving and critical-thinking skills. Leading CCaaS Certifications like Genesys Cloud CX Professional, Cisco Certified Professional, Avaya Certified IC are preferred (not mandatory) Who you are You are a technology consultant who has the: Ability to think independently and learn as a member of a team. Ability to identify and clearly articulate issues clients are facing and capability of devising & implementing their solutions. Ability to work in a highly challenging & competitive environment while delivering high quality of customer service. Ability to work effectively under tight deadlines and juggle several assignments & projects simultaneously, while maintaining high standard of excellence. Intrinsically motivated to tackle unique client use cases, passion to solve business challenges and commitment to client delight. Ability to interpret industry trends across different verticals & lines of businesses. Ability to operate in an autonomous way, engage with stakeholders across the globe and lead customers through change management. You Know You're Successful If The depth, breadth and frequency of customer platform adoption starts strong and keeps climbing. Your customers acknowledge Sprinklr value, renew their product offerings & add new licences, modules and services to their package. You constantly come up with new strategies that are adopted by your clients and peers. Your stakeholders participate in Sprinklr events, references and case studies. Your platform and industry knowledge makes you a trusted advisor both internally and externally. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Long Description: Job Summary: The Technical Support Engineer will be responsible for delivering remote conference room and audiovisual support for our client. This role involves managing and maintaining video conferencing, audio/visual, and webcasting technologies, ensuring seamless operations for global meetings, events, and webcasts, and providing exceptional support to users and executives. Key Responsibilities Administrative Services: Assist in scheduling, modifying, and canceling white glove conferences and webcasts. Manage the associated service Outlook mailbox. Create and analyze performance and usage metrics. Open, update, and resolve service tickets related to AV and webcasting technologies. Monitor and update support queues for current and upcoming AV technologies and webcast incidents. Escalate complex issues to third-level support or manufacturer/vendor support teams. Participate in meetings regarding current and future AV and webcasting systems. Maintain and update training and troubleshooting documentation. Video Call and Webcast Support: Ensure video endpoints are online and operational. Manage incident response during active calls and webcasts. Prepare and support webcast events, including creating event webpages and conducting dry runs. Monitor live webcast events and troubleshoot issues as needed. Report viewer metrics during and after events. Trim, encode, and distribute recorded on-demand copies of webcast sessions. Coordinate technology scheduling to ensure successful meetings. Webcast Video on Demand Services: Create and manage streaming VOD directories for Ford users. Manage user groups and multimedia storage on Ford’s network. Troubleshoot issues related to uploaded VOD content. Assist users with training on new and existing video technologies. Provide streaming metrics and analytics for hosted videos. Commissioning Services: Configure Cisco Video Conferencing Codecs and streaming encoders (e.g., VBrick Rev). Test endpoints and network devices. Review, verify, and backup configuration files to facilitate disaster recovery. Support the commissioning and decommissioning of conference rooms and AV devices. Conduct room testing, certification, and troubleshooting. Application Support: Provide Level 1 and Level 2 support for applications including MS Teams, Miro, Vbrick, and other agreed-upon platforms. Collaborate with Product Engineers to resolve application issues. Escalate critical issues to Level 3 engineering. Assist users with application usage and remote training. Manage support tickets within Ford’s ticketing system. Administer access requests and maintain support documentation. Qualifications: Proven experience in AV support, video conferencing, and webcast management. Familiarity with Cisco Video Codecs, VBrick Rev, and related AV/IT infrastructure. Strong troubleshooting and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Excellent communication skills, both written and verbal. Experience with ticketing systems and documentation management. Preferred Skills: Knowledge of webcast and streaming platforms. Experience with AV commissioning and room setup. Ability to train end-users on AV technologies.

Sriji Computers Pvt. Ltd. is a Vadodara based System Integrator providing IT Infrastructure solutions to SME's and Government Customers since 1999. We are business partners with HPE, Dell, Microsoft, CISCO, CrowdStrike etc. We have a dedicated team of qualified & certified engineers supporting the sales and support teams. PLEASE GO THROUGH THIS AND UNDERSTAND THE REQUIREMENTS BEFORE APPLYING The requirement is for Technical Support Engineer. We require two male candidates. Duties and Responsibilities: Responsible for the maintenance, configuration, and reliable operation of computer systems, servers, and network devices. Creating user accounts and performing access control. Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues. Provide desktop and helpdesk support, making sure all Hardware and Software related issues are resolved in a timely manner with limited disruptions. Troubleshooting networking and connection issues. Meeting with the user to diagnose software, networking, or hardware issues. Providing technical support via remote-access systems. Administrate infrastructure, including firewalls, Servers, Desktops, Laptops, Anti-Virus software, and Microsoft 365. Tracking and managing work records. IT asset inventory management. Maintain documentation and technical specifications and best practices. Skills & Experience Required: 1-2 years of experience as Desktop Support Engineer / IT administrator in to IT Industry. Ability to respond to help desk requests after-hours on a limited basis. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹250,000.00 per year Benefits: Flexible schedule Health insurance Paid sick time Paid time off Provident Fund Shift: Day shift Fixed shift Ability to commute/relocate: Alkapuri, Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Experience: Technical support: 1 year (Required) Language: English (Preferred) Work Location: In person

Title : Network Voice Engineer Location - Bangalore/Hyderabad Work Mode- Hybrid Exp - 5 -8 yrs Job Type- Full-Time Job Description: We are seeking a skilled Network Voice Engineer to manage, support, and enhance our enterprise voice communication systems. In this role, you will be responsible for maintaining the VoIP infrastructure and ensuring high-quality, uninterrupted voice communication across the organization. The ideal candidate will have hands-on experience with various voice technologies such as VoIP gateways, voice circuits, call recording tools, and contact center platforms. Key Responsibilities: Administer and manage VoIP gateways (e.g., Audiocodes, Cisco) to ensure optimal functionality and uptime Monitor and troubleshoot voice circuits, resolving issues to maintain reliable connectivity Maintain and support call recording and workforce management systems (e.g., Verint, NICE) to ensure compliance and efficiency Configure and manage Cisco Unified Communications Manager (CUCM) for effective call routing and communication control Support Contact Center servers and Genesys Cloud solutions, optimizing performance and configuration Administer voice recording systems such as WILMAC Korea, ensuring secure and accurate data archiving Maintain IPC phone trading systems for high-stakes financial communication Provide user support and maintenance for Cisco Jabber, including issue resolution and feature enhancements Collaborate with cross-functional teams to drive voice-related projects and improvements Stay informed about emerging voice communication technologies and contribute to system enhancements Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field Minimum 3 years of experience in a Network Voice Engineer or similar role Proficiency with VoIP gateways (Audiocodes, Cisco) Strong knowledge of voice circuits and call routing protocols Experience with call recording/workforce management tools such as Verint and NICE Expertise in Cisco Unified Communications Manager (CUCM) administration Familiarity with Contact Center servers, voice recording systems, and related technologies Knowledge of IPC phone systems and Cisco Jabber Experience with Genesys Cloud Contact Center is an added advantage Excellent communication and team collaboration skills Willingness to work in a 24x7 environment with rotational shifts Required Skills: Azure Infrastructure Services UCCX AWS Infrastructure Services Cisco Webex Cisco IPCC NICE Contact Center CUCM Preferred Skills (Good to Have): Cisco Webex Cisco IPCC NICE Contact Center CUCM

About the Company Uratom Alucast Limited (UAL) is a fast-growing aluminium extrusion manufacturing company located in Bhunava, near Gondal (Rajkot), Gujarat. Established in 2023, we specialize in the production of high-quality aluminium profiles catering to multiple industries, including construction, automotive, solar energy, and industrial engineering. As we expand our operations and move toward digital integration, we are seeking a reliable and technically sound IT and ERP Executive to support our internal systems and ERP coordination. Job Summary We are looking for a proactive and technically skilled IT and ERP Executive who will serve as the single point of contact for all IT-related and ERP coordination activities within our plant. This role involves managing day-to-day IT operations, coordinating with ERP vendors, supporting internal users, and ensuring seamless technology-driven operations in a manufacturing environment. Key Responsibilities Manage and maintain all IT infrastructure (PCs, printers, networking devices, internet, CCTV, firewalls, biometric systems). Act as the internal coordinator for the ERP system (TallyPrime, or any custom ERP), ensuring smooth implementation and usage. Provide first-level support to all departments on IT and ERP issues (troubleshooting, system access, data entry errors, report issues). Train and assist employees in using the ERP system efficiently for production, inventory, dispatch, purchase, and accounting. Ensure IT data security, backup, antivirus updates, and system audits. Collaborate with third-party ERP and IT vendors for advanced support and issue resolution. Keep IT and ERP documentation up to date. Qualifications & Skills Bachelor's degree or diploma in IT, Computer Science, or related field . 1–2 years of relevant work experience in IT support or ERP coordination (Manufacturing industry preferred). Familiarity with ERP systems (e.g., ERPNext, Odoo, Tally, SAP B1, or custom manufacturing ERPs). Good understanding of IT infrastructure: hardware, LAN, basic troubleshooting, and system installations. Ability to handle multiple tasks and resolve issues independently. Strong communication and documentation skills. Preferred Experience Hands-on exposure to ERPNext or Odoo or Tally ERP or TallyPrime and other production or inventory ERP modules. Experience working in a manufacturing plant or engineering industry setup. Basic understanding of server management and networking tools (MikroTik, Cisco, TP-Link, etc.). Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Work Location: In person

Join our Team About this opportunity To work as an IP security engineer responsible for implementing, configuring, and troubleshooting Checkpoint, Fortinet, Cisco ASA firewalls, and F5 LTM/AFM, ensuring optimal security and performance. What you will do Configure and Implement IP Security Firewall i.e. Checkpoint, Fortinet, and Cisco ASA firewalls. Ensure firewall configuration is in line with best practices and security protocols. Troubleshoot and Resolve issues related to firewalls, ensuring minimal downtime and optimal performance. Hands-on experience in the implementation, configuration, and troubleshooting of F5 Local Traffic Manager (LTM). Good to have knowledge in Infoblox for DNS, and IPAM management. Communicate effectively with global clients, ensuring that their requirements are understood and executed. Provide timely updates, resolve client issues, and act as a trusted advisor. Work closely with cross-functional teams, providing insights into network security, performance, and infrastructure optimization. Implement, configure, and troubleshoot Checkpoint, Fortinet, and Cisco ASA firewalls to ensure high security and optimal performance. Work on configuring firewall policies, VPNs, NAT, and other security protocols. Lead the implementation and troubleshooting of F5 Local Traffic Manager (LTM) and Advanced Firewall Manager (AFM) to ensure high availability and secure application delivery. Manage and maintain Infoblox for DNS and IPAM to ensure network stability and optimal performance. Provide high-level technical support to global clients, ensuring that their network security needs are addressed in a timely manner. Troubleshoot and resolve network security issues, delivering solutions that ensure customer satisfaction. Collaborate with internal teams to optimize network security and performance. Excellent verbal and written communication skills for effective client interaction and team collaboration. You will bring Qualifications: B.E/ B.Tech Years of experience: minimum 5 Years Expertise on IP Security and strong hands-on experience with Checkpoint Firewall Good understanding of Fortinet, and Cisco ASA firewalls Proficient in implementing, configuring, and troubleshooting F5 LTM Must have certification in Checkpoint Firewall (CCSA) Certification on Fortinet or F5 will be added benefit. Proven experience in a customer-facing role, dealing with global clients and resolving complex technical issues. Strong verbal and written communication skills. Good industry knowledge Good communication and presentation skills Good customer handling abilities Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 770432

About Us : Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma. About the team: Merchant Helpdesk post live team About the role: Paytm is hiring for it's Merchant helpdesk vertical. Expectations/ Requirements ✅ Lead planning, development, deployment, and optimization of IVR systems (including design, call flows, scripts, integrations). ✅ Collaborate with product owners, designers, and business stakeholders to define IVR requirements and translate them into technical deliverables. ✅ Work closely with development teams (internal or external) to ensure timely delivery and alignment with technical standards. ✅ Manage project scope, timelines, resource allocation, and risks across multiple IVR initiatives. ✅ Define and monitor success metrics: call containment, transfer rates, resolution rates, customer satisfaction, and error rates. ✅ Oversee IVR testing (functional, regression, UAT) and ensure production readiness. ✅ Drive continuous improvement, ensuring IVR systems evolve with business needs, regulatory requirements, and new technologies (AI, NLP, speech-to-text). ✅ Coordinate with vendors, telecom partners, and platform providers as needed. ✅ Prepare regular updates and reports for leadership on project health, risks, dependencies, and outcomes. Superpowers/ Skills that will help you succeed in this  Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (Master’s is a plus).  5–10 years of experience in program/project management, preferably in telecom, fintech, BPO, or customer experience domains.  Strong understanding of IVR systems, CTI, call routing, telephony platforms (Genesys, Avaya, NICE, Five9, Cisco, Twilio, Exotel, etc.).  Experience with AI/ML-based IVR, voice bots, speech recognition, and NLP solutions is a plus.  Solid understanding of software development lifecycle (SDLC), Agile/Scrum, and project management tools (JIRA, MS Project).  Excellent communication, stakeholder management, and cross-functional coordination skills.  Analytical mindset with ability to interpret data and drive insights.  Ability to manage multiple projects simultaneously in a fast-paced environment. Why join us < A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Please find the JD below. Company Name: Tech Mahindra Position: International Sr.Technical Support Voice process ( Technical Support ) Location: Noida Sector 60 ( Work from Office ) Salary : 5 LPA Perks : Both side cabs (as per hiring location) Work Schedule: 5 days working, rotational shift. Requirements: 1. A graduate with 18+ months of relevant experience in international voice process & overall 18 months of experience is mandatory 2. Strong communication. 3. Candidates with prior experience in technical support will give an add on advantage. 4. Comfortable with Night Shifts. 5. Strong understanding of networking concepts (L1&L2 support). 6. Immediate joiners preferred. Key skills: 1. Should have excellent communication skills. 2. Should have good technical knowledge on IPS, router, modem. Networking concepts like DNS, DHCP, IP address, MAC address, firewall. 3. Candidates should have inbound calling experience. Target Companies. o Capagemini – Cisco o HCL – Network engineers , ALG process. o Padma Infotech - Network engineers o Intab Technologies - Network engineers o Concentrix – Comcast o Wipro – AT&T o Teleperformance – T mobile o Lumun Technologies o British Telecom o Ericsson. Job Type: Full-time Pay: ₹30,000.00 - ₹31,000.00 per month Experience: International voice process: 3 years (Required) Shift availability: Night Shift (Preferred) Work Location: In person Speak with the employer +91 7205153122

CONSULTANT Noida 4.5-8 Years INDIA Job Description (Posting). Job Description: Candidate with foundation of deep technical hands-on expertise in network technologies. He/She should possess a high-level knowledge across compute and security disciplines supplemented with automation experience to have a big picture vision. Minimum 11 years + of Operations and transformations. Required Skills: Expertise in OEM product lines in Datacenter areas: o Datacenter HPe Flexfabric with VXLAN o Cisco router ISRs, CSRs o Load Balancers F5 o HPE Comware o HPE Intelligent Management Center (IMC) Good to have certification. o HPE HQ7C2S o HPE - HQ7C3S o HPE - HQ7C4S o Cisco - CCNP Experience in multivendor network devices configuration i.e., HPE, Cisco and Juniper. Recent experience in leading a project delivering datacenter migration on a large-scale environment spanning both data center, wide area networks and Cloud Connectivity. Recent experience in transitioning projects Knowledge transfer, SoP preparation etc. Have a minimum of 5 years experience designing, developing, configuring, and implementing large scale datacenter networks with diverse solutions from multiple vendors. Familiarity with storage and server virtualization technologies and dependencies to network infrastructure. Demonstrated experience leading a project delivering some aspect of network services automation. Experience to prepare Bill of Material, Migration approach, ramp up plan and effort estimation (transformation and transition). Have excellent communication skills with a proven track record of presenting at the most senior levels within the enterprise and the network industry. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. Qualification B-Tech No. of Positions 1 Skill (Primary) Data Center-Network Data-Network Data Auto req ID 1473484BR

Location : [Noida/ Bangalore] Job Type : Full-Time/Hybrid Department : IT/Network Operations Job Summary: We are seeking a Routing and Switching Engineer (L1) to join our dynamic network team. This entry-level position offers an exciting opportunity to work with experienced engineers and develop your skills in routing, switching, and network troubleshooting. You will be responsible for assisting in the configuration, monitoring, and maintenance of network devices, ensuring smooth operations of network infrastructure, and providing support to senior engineers in day-to-day tasks. Key Responsibilities: Network Monitoring & Maintenance : Monitor network devices such as routers, switches, and firewalls for performance and connectivity. Assist in basic troubleshooting of network issues, including connectivity problems, hardware faults, and performance degradation. Device Configuration : Assist in configuring and deploying routing and switching devices Cisco. Assist senior network engineers with the setup of VLANs, IP addressing, routing protocols (RIP, OSPF, EIGRP), and static routes. Apply basic changes in network configurations based on defined network requirements. Support & Troubleshooting : Troubleshot network connectivity issues (Layer 2 and Layer 3). Work closely with senior engineers to identify and resolve hardware and software issues in network devices. Assist in diagnosing and resolving issues with cabling, switches, and routers. Documentation : Maintain network documentation and ensure all configurations are properly documented. Assist with creating standard operating procedures (SOPs) for common network issues. Backup & Recovery : Support regular backup of network device configurations and ensure recovery plans are in place. Software Updates & Patches : Assist in the regular updating of network devices with firmware patches and software updates under supervision. Skills & Qualifications: Education : Bachelor’s degree, or a related field (or equivalent work experience). Certifications (Preferred but not required): CCNA (Cisco Certified Network Associate) or equivalent entry-level networking certifications. Technical Skills : Understanding of basic networking concepts (OSI model, IP addressing, subnetting). Familiarity with Layer 2 and Layer 3 devices (e.g., switches, routers). Basic knowledge of routing protocols (RIP, OSPF, EIGRP). Familiarity with network troubleshooting tools (ping, traceroute, etc.). Soft Skills : Strong attention to detail and ability to follow procedures. Good communication skills and ability to work in a team environment. Willingness to learn and grow in the field of network engineering. Desirable Attributes: Familiarity with networking hardware from vendors like Cisco, Juniper, or similar. Hands-on experience with network monitoring tools (SolarWinds/ Service now) Understanding of network Routing and Security basics (firewalls, ACLs, VPNs, routing protocols and switching). Basic knowledge of wireless networking technologies. Qualifications Bachelor's Degree Range of Year Experience-Min Year 3 Range of Year Experience-Max Year 5