Job Title: Network Architect Experience: 8 to 12 Years Only Location: Mumbai/Bangalore/Pune Shift timings: 24*5 Notice Period: Immediate to max 30 days Full-time employment with LTIMindtree Mandatory Skills: Network, Palo Alto, TCP handshake sessions, panorama, security policies Job Description: Certifications PCNSE preferred Hands on experience in configuring Palo Alto firewalls Hands on exp in Palo Alto is must Maintaining access policy for clients on firewall Create VPN tunnel on the firewalls and troubleshoot VPN related issues Experience with 3rd party connectivity infrastructure network and security Installation and configuration knowledge of Cisco Switches Routers Access points Wireless LAN Controllers Configuring routing protocols such as RIP RIPv2 IGRP EIGRP BGP OSPF Coordinating with Vendor for Existing New Implementation Handle Service Restoration Service Request and change requests Commissioning and decommissioning of Network components Follow Change Control submission and approval processes Plan schedule and implement network device software hardware upgrades and migrations in a timely manner and during times that will have the minimum impact on the users Develop and maintain documentation High degree of analytical ability and creativity in resolving Network problems Handson experience in creating updating network drawings using Visio Willingness and availability to work evening and weekend hours for network infrastructure changes Thanks & Regards, Prabal Pandey Prabal.Pandey@alphacom.in Show more Show less

The End User Service Support Engineer is responsible for providing quality support services to the various groups in a fast pace financial company. This requires the ability to handle various problems with expertise and exceptional judgment while working with end-users. You will be part of a wider global team, so should be self-motivated, able to work independently where required to achieve results. Principal Responsibilities Deliver high-quality support to end-users in a courteous professional manner On-boarding of regional teams, including home setups. Support desktop technology and applications. Respond to calls/tickets and manage issues until resolution even if escalated to another team Knowledge and troubleshooting skills in the Microsoft Windows OS, Linux OS (advantageous), Microsoft Office Suite including O365, Market Data applications, Mobile computing, printers to name a few. Strong analytical and problem-solving skills, ability to work independently and under pressure Flexible in approach, and comfortable dealing with ambiguity when necessary Qualifications/Skills that would be advantageous Experience working at a financial enterprise level Experience in trade floor support including trading applications Must be familiar with PC hardware/software troubleshooting and deployment practices for desktops Citrix VDA infrastructure support including Dell Wyse Terminals Citrix Applications and Desktops support Effectively provide support to remote locations Comprehensive knowledge of Windows 10 and Microsoft Office 2021/365 Broad understanding of mobile tech including BES12, Intune, Android and IOS devices Cisco phone support Webex/Zoom support including Video calls, screen sharing Experience working with 3rd Party Vendors Excellent written and verbal communications skills Customer service focused

Must Have: VMWare, HyperV, Terraform and any one scripting language like Shell, Bash or Python.Should have done DC automation projects as part of his work Key Responsibilities: Develop, implement, and maintain automation solutions for data center operations. Collaborate with IT and operations teams to identify automation opportunities. Hands on experience on VMWare and HyperV. Design and optimize workflows for monitoring, provisioning, and managing data center resources. Write and maintain scripts in languages such as Python, PowerShell, or Bash to automate routine tasks. Use Infrastructure and software deployment using Terraform. Monitor performance and availability of data center systems and implement improvements. Conduct regular audits and performance assessments of automation processes. Ensure compliance with security policies and best practices in automation processes. Provide training and support to staff on automation tools and processes. Stay updated with industry trends and advancements in data center automation technologies. Qualifications: bachelors degree in Computer Science, Information Technology, or related field. Proven experience in data center operations and automation (3+ years preferred). Proficiency in automation tools (eg, Terraform, Ansible, Puppet, Chef) and cloud platforms (eg, AWS, Azure). Strong scripting skills in languages such as Python, PowerShell, or Bash. Knowledge of data center infrastructure components (servers, storage, networking). Familiarity with monitoring tools and practices (eg, Nagios, Zabbix). Excellent problem-solving skills and attention to detail. Strong communication and collaboration abilities. Preferred Qualifications: Certifications in relevant technologies (eg, AWS Certified Solutions Architect, Cisco CCNA). Experience with DevOps practices and CI/CD pipelines. Understanding of virtualization technologies (eg, VMware, Hyper-V).

Hi, We are having an opening for Network Operations Manager at our Mumbai location. Job Summary : We are looking for a highly skilled and strategic Network Operations Manager to lead and manage our enterprise-wide IT and OT network infrastructure. The role demands an experienced professional with 12-15 years experience in network operations, demonstrating expertise in managing complex network environments, leading technical teams, and ensuring optimal network performance and security, network operations, IT/OT convergence, vendor and SLA governance , and segmentation strategies to ensure security, availability, and scalability of network services. The ideal candidate will play a key role in managing daily operations, overseeing major transformation projects, and driving secure connectivity across both corporate and industrial environments. Areas Of Responsibility : Network Operations & Monitoring Manage enterprise-wide IT and OT network operations, including LAN, WAN, SD-WAN, VPN, Wireless, Internet, MPLS, and data centre connectivity. Ensure 24/7 network availability, reliability, and performance through proactive monitoring, diagnostics, and troubleshooting. Implement and manage macro and micro segmentation strategies to enhance network security posture across IT and OT domains. Project & Transformation Leadership Lead technical delivery and end-to-end execution of network transformation and expansion projects (e.g., campus upgrades, cloud migrations, plant network segmentation, OT segmentation, new initiative roll-out, etc.). Coordinate with cross-functional IT/OT teams to ensure alignment with business objectives and compliance requirements. Own project lifecycle from requirement gathering and solutioning to handover and documentation. Vendor & SLA Management Manage relationships with OEMs, service providers, and system integrators to ensure optimal service delivery. Negotiate and monitor SLAs , ensure issue escalation procedures are followed, and drive continuous improvement with vendors. Coordinate with external vendors and service providers to procure network equipment and services, negotiating contracts and managing relationships. Infrastructure Governance & Compliance Establish and enforce network policies , standards, and compliance frameworks (ISO 27001, GxP, NIST, etc.). Develop and enforce network security policies and procedures to safeguard organizational data and comply with industry regulations. Coordinate periodic audits, risk assessments, and remediation's to meet regulatory and cybersecurity mandates. Ensure full adherence to compliance requirements for data privacy, pharma/life sciences, or regulated industrial operations. Security & Segmentation Implement network security controls including firewalls, NAC, IDS/IPS, and segmentation (macro & micro) between IT/OT zones. Collaborate with the cybersecurity team to align on zero-trust architecture and secure data flows across environments. Team Leadership, Knowledge Management & Resource allocation Lead and mentor a team of network engineers and analysts (L1L3). Develop SOPs, knowledge base articles, and ensure robust documentation for operational continuity. Prepare and manage the network operations budget, ensuring cost-effective utilization of resources. Educational Qualification : Bachelors degree in Computer Science, Information Technology, or related field Specific Certification : CCNP / CCIE ITIL v4 Foundation or Intermediate PMP / PRINCE2 (optional for project oversight) Experience : 10-12 years of experience in network operations, with 3-5 years in leadership or managerial role Skill (Functional & Behavioural): Strong expertise in enterprise networking (Cisco, Juniper, Fortinet, Palo Alto, etc.) Hands-on knowledge of SD-WAN, NAC, micro/macro segmentation, and hybrid cloud networks (AWS/Azure) Familiarity with OT protocols and systems (e.g., SCADA, PLC, Modbus) and secure IT/OT integration Proven experience in vendor/SLA governance, audit readiness, and compliance frameworks Excellent understanding of ITIL , network governance , and enterprise change control processes

Requisition Number: 101037 IT Engineer - SAP Hybris (1-3 years exp ) Shift hours - 7 PM to 4 AM IST Insight at a Glance 14,000+ engaged teammates globally with operations in 25 countries across the globe. Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20 on Fortune’s World's Best Workplaces™ list #14 on Forbes World's Best Employers in IT – 2023 #23 on Forbes Best Employers for Women in IT- 2023 $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About The Role The IT Engineer is responsible for planning and designing solutions to meet client needs. Incumbents are accountable for defining processes for technical platforms, developing system specifications, and creating system interfaces and business applications. Design and coordinate large and complex projects. Apply the principles of science and mathematics to develop economical solutions to technical problems. Use systems analysis to design and diagram of all parts of a particular system. Accountable for all facets of development of technical platforms, system specifications and system interfaces. Coordinate efforts of other teammates involved in a project. Perform troubleshooting analysis. Document problems and resolution for future reference. Monitor system performance and implements performance tuning. Other duties as assigned. What We’re Looking For Bachelor’s Degree in Engineering, Computer Science, Information Technology or similar. Position requires 3 years hands on experience within similar industry. Familiarity with the following systems desirable: Windows, Cisco Systems, UNIX, Linux, Novell. Must be able to work with both ends of basic level testing as well as high level testing and documentation. Strong analytical abilities and professional office experience needed. Familiarity with large account environments and protocol required. Excellent troubleshooting skills needed. Must have the ability to keep current with alternative systems and technology and make technology recommendations to management consistent with the company’s business and systems strategies. Must have the ability to multitask with strong organization and time management skills. Must be able to respond effectively to inquiries or complaints within a timely fashion. What You Can Expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Medical Insurance Health Benefits Professional Development: Learning Platform and Certificate Reimbursement Shift Allowance But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Today's Talent Leads Tomorrow's Success. Learn More About Insight https://www.linkedin.com/company/insight/ Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India Show more Show less

Technical Support Manager What you can expect The APAC Technical Support Manager will be a customer-focused leader with experience building and managing teams in a dynamic environment. You re passionate about Zoom s vision, have a positive, agile mindset, and take a proactive approach to daily operations. You ll lead Tier 2 and Tier 3 support engineers who handle all Zoom products, ensuring we consistently deliver great customer experiences and maintain high satisfaction. Success in this role requires experience managing support teams, handling customer escalations, and a background in technical or engineering support ideally in a SaaS company. About the Team Our global Premier Support team focuses on supporting our customers with resolving complex technical escalations in a timely manner. The team develops a trusted- technical advisor relationship with our customers and provide recommendations based on the Zoom product suite to address their business needs. What we re looking for Have a Bachelors in Engineering/Computer Science/Technology or equivalent of technical experience nice to have. Have management experience of a customer facing technical organization. Have working in SaaS Industry and/or Unified Collaboration experience. Project Management / PMP experience nice to have, but not required. Have excellent communication, analytical skills & problem-solving skills, combined with the ability to provide quick resolution to problems. Able to understand Unified Communication solutions such as Cisco/Tandberg, Polycom, Lifesize, Microsoft Teams/Office365, 8x8, RingCentral, Avaya and/or Zoom solutions are highly valued. Able to analyze trends, understand metrics and present to upper management and leadership teams. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know we re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Senior Sales Manager - Managed Services Key responsibilities- Responsible for selling services along with team which include Annual Maintenance Contracts, Managed Services Contracts, Facility Management Services, SOC, NOC ,Resident Engineers & other services. Should have working knowledge on RFP/Tenders/Bids to support team for achieving numbers. Identified new market segments and significantly expanded the existing customer base. Should have good relationship with C leave people in the industry across india. Added advantage if have good relationship with some OEM like Avaya,Cisco, Juniper, Extreme,Palo Alto,Alcatel,Allied Telesis, Commscope,Belden & in secure/Connect domain. Developing beneficial relationships with key accounts and provide appropriate support to team based on the requirements for achieving targeted services sales. Execution of national plan and Key Business development initiatives for services sales. Coordinating with customers to communicate the SOW of support , pricing and building brand image. Responsible primarily for driving sales of Services Sales to the current and hunting set of accounts, and ensure regular & repetitive business along with new accounts generation. Support the Vertical sales and Services team with the right service positioning, information and pricing for integrated deals Focusing on customer satisfaction by handling customer feedback and minimizing customer grievances. Development of long-term strategic business plan as well as quarterly tactical plans to execute business. Organizing and generating deep customer insight to enhance sales force productivity and efficiency. Managing administrative tasks such as data collection, processing information, completing documentation and compiling documents for successful processing of services sales orders. Proactively monitoring, maintaining high levels of quality, accuracy, and consistency in services sales efforts. Responsible for the development and implementation of new processes and procedures for effective and efficient team operations. Preparing and publishing Services sales Reports on weekly, monthly and quarterly basis. Accurately analyzing and assessing statistical data and create services sales reports.

RS PDI MIGRATION EDUCATION ADDITIONAL CERTIFICATIONS Typically requires BSc Computer Science or equivalent plus 58 years of relevant work experience Advanced degree strongly preferred Cisco certifications CCNP CCIE etc would be highly desirable REQUIRED SKILLS Must have and should meet all the below standards for qualifying to this role Experience with at least 3 product lines like Catalyst 90006500450038506800 Engineer must be experienced in and have internal product andor Architecture knowledge Experience with at least one Nexus 7K5K2K product lines will be an added advantage Working knowledge and experience BGP OSPF ISIS IPMPLS QoS Multicast is a definite plus Experience Implementing Supporting Layer 2 Layer 3 implementations will be key Handson experience in Installation Configuration and troubleshooting andor Network Solution designing of Cisco Routers and switches Executing Migration windows and migration projects will be a plus Must have handson experience of 57 years on Cisco CSCO products A good communications skill is a must Must have a demonstrated ability to relate to customer representatives at various levels Must have good technical writing skills and have experience in writing test and implementation Migration plans Skills and experience in working independently Strong interpersonal and teamwork needed DESIRED SKILLS Good to have or value add to this role Experience on at least 2 product lines like CRS1CRS3 GSR 12000 7600 ASR9KASR1K a plus Knowledge with at least one competitor platform Nortel Juniper ALU a plus Knowledge of Virtualization VMware Openstack Tailf technologies is desirable Strong handson experience in scripting with TclExpect Python Java and Perl is desirable Design solutions for low to medium complex requirements on the RS solutions Design awareness on the SDASDWAN solution Capability to lead design conversations and workshops with the customer and prepare high level and lowlevel designs

RS PDI MIGRATION EDUCATION ADDITIONAL CERTIFICATIONS Typically requires BSc Computer Science or equivalent plus 58 years of relevant work experience Advanced degree strongly preferred Cisco certifications CCNP CCIE etc would be highly desirable REQUIRED SKILLS Must have and should meet all the below standards for qualifying to this role Experience with at least 3 product lines like Catalyst 90006500450038506800 Engineer must be experienced in and have internal product andor Architecture knowledge Experience with at least one Nexus 7K5K2K product lines will be an added advantage Working knowledge and experience BGP OSPF ISIS IPMPLS QoS Multicast is a definite plus Experience Implementing Supporting Layer 2 Layer 3 implementations will be key Handson experience in Installation Configuration and troubleshooting andor Network Solution designing of Cisco Routers and switches Executing Migration windows and migration projects will be a plus Must have handson experience of 57 years on Cisco CSCO products A good communications skill is a must Must have a demonstrated ability to relate to customer representatives at various levels Must have good technical writing skills and have experience in writing test and implementation Migration plans Skills and experience in working independently Strong interpersonal and teamwork needed DESIRED SKILLS Good to have or value add to this role Experience on at least 2 product lines like CRS1CRS3 GSR 12000 7600 ASR9KASR1K a plus Knowledge with at least one competitor platform Nortel Juniper ALU a plus Knowledge of Virtualization VMware Openstack Tailf technologies is desirable Strong handson experience in scripting with TclExpect Python Java and Perl is desirable Design solutions for low to medium complex requirements on the RS solutions Design awareness on the SDASDWAN solution Capability to lead design conversations and workshops with the customer and prepare high level and lowlevel desig

DC ACI VXLan requirement REQUIRED SKILLS Must have and should meet all the below standards for qualifying to this role Deep technical knowledge understandings of L2 L3 networking protocols and technologies VPC STP HSRP OSPF EIGRP BGP Strong Nexus 2K5K7K9K platform knowledge and handson experience Knowledge of overlay technologies VXLAN BGP EVPN OTV LISP Knowledge and understandings of Cisco SDN based technologies such as Cisco ACI Cisco Programmable Network Portfolio Standalone VXLANFabric and DCNM

Provide end-to-end support for telecom services, from ticket creation to issue resolution. Support and manage commercial voice services, including Hosted PBX, SIP Trunking, PRI, Toll-Free Services, Long Distance, and Audio Conferencing. Utilize Cisco Unified Communications Manager (CUCM), CCNA Voice, and CCNP Voicek nowledge for troubleshooting and issue resolution. Troubleshoot various VoIP call issues, such as ASR, ACD, PDD, Dead Air, DTMF, codec mismatches, One-Way Audio, Voice Quality, DID, and Toll-Free issues. Monitor and manage alarms across network entities including routers, switches, NGN network,Soft Switches, Media Gateways, SBCs, and Tx Equipment. Perform proactive network monitoring and troubleshooting of Dialogic NGN, Sansay,

Strategic Account Manager - Cisco OEM Relationship Department: Cisco Sales Location: Hyderabad or Bangalore Experience Required: 8+ years About the Role: We are seeking an experienced Strategic Account Manager to lead and grow our relationship with Cisco as an OEM partner. The ideal candidate will have a strong background in enterprise sales, strategic account management, and navigating complex partner ecosystems. This role is critical to driving business growth and ensuring alignment between our organization and Cisco s global strategies. Key Responsibilities: Develop and execute a strategic account plan to grow the Cisco OEM partnership. Serve as the primary point of contact for all Cisco-related engagements. Build and maintain strong executive-level relationships within Cisco. Identify new joint opportunities, co-sell motions, and align with internal teams to drive execution. Monitor sales performance metrics and provide regular reporting on pipeline, forecasts, and results. Collaborate cross-functionally with product, marketing, and delivery teams to support joint go-to-market (GTM) initiatives. Ensure compliance with Cisco s partner programs, processes, and operational requirements. Represent the company at Cisco events, conferences, and joint business reviews. Required Qualifications: Bachelor s degree; MBA is a plus. 8+ years of experience in strategic account management, enterprise sales, or partner/channel sales, preferably in the IT or networking industry. Deep understanding of Cisco s OEM business model and ecosystem. Proven track record in building and managing complex partner relationships. Strong communication, negotiation, and presentation skills. Ability to work independently in a fast-paced environment and manage multiple stakeholders. Preferred Qualifications: Experience working with or within Cisco or other OEMs. Knowledge of networking, cloud, or infrastructure technologies. Ability to travel as needed between Hyderabad, Bangalore, and other Cisco locations.

The network operations center is responsible for repair and network availability on all of OCIs global network. The resources on this team will support the Tier 1 GNOC as an escalation resource, with additional focus on general network availability of the optical network. Required Experience: Infinera line system & optical line protection Cisco line system & optical line protection Arista or other datacenter switch experience ZR tunable optics experience Understanding of fiber routes, entrances, and diversity requirements Understanding of striping, failure modeling, and traffic drain Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack, with focus on security, resiliency, scale, and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.

Strategic Account Manager - Cisco OEM Relationship Department: Cisco Sales Location: Hyderabad or Bangalore Experience Required: 8+ years About the Role: We are seeking an experienced Strategic Account Manager to lead and grow our relationship with Cisco as an OEM partner. The ideal candidate will have a strong background in enterprise sales, strategic account management, and navigating complex partner ecosystems. This role is critical to driving business growth and ensuring alignment between our organization and Cisco s global strategies. Key Responsibilities: Develop and execute a strategic account plan to grow the Cisco OEM partnership. Serve as the primary point of contact for all Cisco-related engagements. Build and maintain strong executive-level relationships within Cisco. Identify new joint opportunities, co-sell motions, and align with internal teams to drive execution. Monitor sales performance metrics and provide regular reporting on pipeline, forecasts, and results. Collaborate cross-functionally with product, marketing, and delivery teams to support joint go-to-market (GTM) initiatives. Ensure compliance with Cisco s partner programs, processes, and operational requirements. Represent the company at Cisco events, conferences, and joint business reviews. Required Qualifications: Bachelor s degree; MBA is a plus. 8+ years of experience in strategic account management, enterprise sales, or partner/channel sales, preferably in the IT or networking industry. Deep understanding of Cisco s OEM business model and ecosystem. Proven track record in building and managing complex partner relationships. Strong communication, negotiation, and presentation skills. Ability to work independently in a fast-paced environment and manage multiple stakeholders. Preferred Qualifications: Experience working with or within Cisco or other OEMs. Knowledge of networking, cloud, or infrastructure technologies. Ability to travel as needed between Hyderabad, Bangalore, and other Cisco locations.

Technical Project Manager with a strong emphasis on DC Network Infrastructure & Network Security project delivery.You must have a proven history of working in network and network security environments and preferably be CCNA/CCNP qualified. You will ideally have exposure to delivering solutions in Cisco centric environments, involving network design and delivery, and managing a design and implementation work-stream (including detailed LAN/WAN design, security and voice).The Technical Project Manager will be responsible for ratifying business requirements, project scope and deliverables, managing and leading network and infrastructure projects in line with defined project plans, schedules, timescales, budgets, and quality standards as well as the production of key project documents for c-level consumption.You should be able to identify the impact of proposed network changes and be able to communicate this clearly to a non-technical audience. Knowledge and experience of Cisco ACI would be beneficial although learning tools will be provided. The successful candidate should be prepared to learn new technologies to provide technical oversight, manage project risks and issues as well as working in a highly process driven environment.Required Skills:You must have high attention to detail and be an excellent communicatorDelivering network infrastructure projects, preferably datacentre or network securityProject Management Methodology (Agile/Prince/PMP)CCNA / CCNPJira experienceCreating, documenting and representing proposed changesDocumenting and managing project plansStrong customer focus with the ability to communicate on all levelsExcellent problem solving skillsAbility to work well under pressure and meet deadlinesSelf-motivated and enthusiasticStrong customer focus with the ability to communicate on all levelsAbility to work well under pressure and meet deadlinesLeadership skillsKnowledge of ITIL framework would be beneficialMore about the OpportunityThe Technical Project Manager is an excellent opportunity, and CACI Services India reward their staff well with a competitive salary and impressive benefits package which includes: Learning: Budget for conferences, training courses and other materials Health Benefits: Family plan with 4 children and parents covered Future You: Matched pension and health care packageWe understand the importance of getting to know your colleagues. Company meetings are held every quarter, and a training/work brief weekend is held once a year, amongst many other social events. CACI is an equal opportunities employer. Therefore, we embrace diversity and are committed to a working environment where no one will be treated less favourably on the grounds of their sex, race, disability, sexual orientation religion, belief or age. We have a Diversity & Inclusion Steering Group and we always welcome new people with fresh perspectives from any background to join the group

Provide end-to end support for telecom services, from ticket creation to issue resolution. Support and manage commercial voice services, including Hosted PBX, SIP Trunking, PRI Toll-Free Services, Long Distance, and Audio Conferencing. Utilize Cisco Unified Communications Manager (CUCM), CCNA Voice, and CCNP Voicek nowledge for troubleshooting and issue resolution. Troubleshoot various VoIP call issues, such as ASR, ACD, PDD, Dead Air, DTMF, codemismatches, One-Way Audio, Voice Quality, DID, and Toll-Free issues. Monitor and manage alarms across network entities including routers, switches, NGN network,Soft Switches, Media Gateways, SBCs, and Tx Equipment. Perform proactive network monitoring and troubleshooting of Dialogic NGN, Sansay, anAcme/Oracle SBCs, Cisco ONS, and other telecom equipment. Work closely with vendors and carriers on T1/T3 TDM circuits, conducting headto head testing on transport layers. Investigate and resolve fraud-related issues and conduct fraud analysis as necessary. Provide escalation support for other teams by analysing SIP/SS7 traces, CDRs, and raw switch traces to resolve complex call issues. Regularly update customers on the status of tickets, ensuring timely resolution and maintaining agreed SLAs. Conduct regular follow-ups with vendors and ensure that any network-related issues are addressed promptly. Troubleshoot and resolve issues related to VoIP phone features, such as answering rules, music on hold, and other platform-specific features. Assist with troubleshooting TollFree and Calling Card issues, providing resolutions based on network architecture. Maintain a proactive approach to network monitoring and ensure that all service disruptions are minimized. Should be ready for 24/7 work environment.

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We re seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we d love to hear from you. Job Overview: As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you ll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. Key Responsibilities: Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability. Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards. Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date. Document all installations, repairs, maintenance tasks, and system performance , providing comprehensive reports to the remote management team to ensure transparency and accountability in operations. Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security. Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation. What We Offer: Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment. Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT. Competitive Compensation: We offer competitive rewards for your compensation and efforts. Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field. Job requirements Education: Associate or Bachelors degree in Computer Science, Information Technology, or a related field is preferred but not required. Experience: 3+ years of experience in data center operations, with a strong focus on independent or freelance projects. Technical Skills: Extensive hands-on experience with Cisco and Juniper networking devices. Strong proficiency in managing and troubleshooting Windows and Linux-based systems. Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs). Experience with virtualization technologies such as VMware or Hyper-V is a plus. Certifications: Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable. General Requirements: Ability to travel to various data center locations on short notice. Flexibility to work outside regular hours, including nights and weekends if required. Must have access to necessary tools and equipment to perform data center tasks. Strong problem-solving skills, with the ability to work independently and remotely. Excellent communication skills for collaboration with remote teams. On-site Kigali , City of Kigali , Rwanda IT

In our always on world, we believe it s essential to have a genuine connection with the work you do. Due to continuous growth, CommScope is looking to hire Analyst, IT Service Desk to be based at our site in Hyderabad . The Analyst, IT Help Desk provides first-level technical support via chat, phone, email, and remote assistance for workstation hardware, software, mobile devices, network connectivity, and audio/video conferencing systems. The role involves account administration, software installation, and routine IT tasks while resolving basic technical issues and escalating complex problems to upper-tier support or the IT Service Desk Supervisor. How Youll Help Us Connect the World: Delivering 24x7x365 IT support, working in rotating shifts. Diagnose and troubleshoot hardware, software, network, and application-related issues. Manage user accounts, permissions, and access control. Leverage ITIL best practices to ensure smooth incident and request management. Utilize Service Desk tools like ServiceNow, Cisco Finesse, and Bomgar for ticketing and resolution tracking. Document service requests, applied fixes, and resolutions in the ticketing system. Support critical incidents, automation initiatives, and process improvements. Assist with onboarding new users, training, and Service Desk knowledge management. Participate in problem management, audits, reporting, and quality control efforts. Ensure customer satisfaction through effective communication and problem-solving. Required Qualifications for Consideration: Bachelor s Degree: Preferably with 3+ years of experience in IT support or help desk environments. Experience in IT troubleshooting (hardware, software, networking, mobile devices). Familiarity with Service Desk and ticketing systems (e.g., ServiceNow, Bomgar). Strong communication skills, critical thinking, and customer-focused problem-solving. Understanding of Windows OS, Active Directory, endpoint management, and workstation support tools. ITIL Foundation certification (preferred) and experience following ITIL best practices. Ability to work independently and collaboratively in a global IT support team. Flexible shift rotations to maintain 24x7x365 service coverage. You Will Excite Us If You Have: Hands-on IT support experience, ticketing tool experience, Strong Analytical & Reporting Skills and excellent communication. What Happens After You Apply: Learn how to prepare yourself for the next steps in our hiring process by visiting https: / / jobs.commscope.com / content / How-We-Hire / ?locale=en_US

Job Opportunity: Network Security (L2) Pune / Mumbai Location: Pune / Mumbai Experience: 3+ Years (Cisco Security) Education: Diploma / Bachelor’s / Engineering in Computer Science or Electronics Certifications: Mandatory: CCNA Preferred: CCNP Security or equivalent hands-on experience Role Summary: We are looking for a skilled L2 Network Security Engineer with strong hands-on experience in Cisco security technologies. The ideal candidate will possess in-depth technical expertise, sound troubleshooting abilities, and the drive to work in a dynamic, security-focused environment. Technical Skills: Proficient in Cisco ASA , FTD , FMC Hands-on experience with Cisco Routers (ISR, ASR) Strong understanding of OSPF, iBGP, eBGP Deep knowledge of firewall configurations , failover scenarios , multi-context mode Expertise in VPN technologies: Site-to-Site VPN (IKEv1 & v2) , DMVPN , SSL VPN , GRE tunnels Exposure to Cisco ISE (NAC solutions) Working knowledge of Cisco WSA, ESA Familiar with Port Security , STP , VTP , SNMP , and Syslog Soft Skills: Strong analytical and logical reasoning abilities Effective communication skills for interaction with cross-functional teams Good documentation habits and attention to detail Other Responsibilities: Perform daily operational tasks and checklists Analyze security events and escalate incidents as needed Correlate suspicious logs with other data center or application events If you’re passionate about network security and meet the criteria, we’d love to hear from you. Apply Now or tag someone who’d be a great fit!

Contact: Khushi@wissenpro.com | 8712650628 Open Positions: Analyst Planning & Scheduling Sr. Supervisor WFM / RTM / RTA Analyst - Forecasting Sr. Planning Analyst Intraday Supervisor - RTM RTA - Real Time Analyst Supervisor - Planning & Scheduling Requirements: Hands-on with tools: IEX, Alvaria, Aspect, NICE, Avaya, Teleopti, Verint, CMS Expertise in Planning, Forecasting, RTA, Scheduling Excellent communication, Excel, & presentation skills Comfortable with US Shifts Reach out now to apply or refer!

Contact: Khushi@wissenpro.com | 8712650628 Open Positions: Analyst Planning & Scheduling Sr. Supervisor WFM / RTM / RTA Analyst - Forecasting Sr. Planning Analyst Intraday Supervisor - RTM RTA - Real Time Analyst Supervisor - Planning & Scheduling Requirements: Hands-on with tools: IEX, Alvaria, Aspect, NICE, Avaya, Teleopti, Verint, CMS Expertise in Planning, Forecasting, RTA, Scheduling Excellent communication, Excel, & presentation skills Comfortable with US Shifts Reach out now to apply or refer!

Total Experience: 5 years of experience Responsibilities: 1. Monitor network traffic and detect DDoS attack patterns at both Layer 3 and Layer 7. 2. Mitigate volumetric attacks such as TCP SYN floods, UDP floods, and amplification attacks. 3. Configure and optimize Akamai WAF to prevent OWASP Top 10 threats and other vulnerabilities. 4. Implement Akamai Guardicore Micro segmentation for Zero Trust Security. 5. Apply rate limiting, filtering, and access control mechanisms to prevent malicious traffic. 6. Collaborate with ISPs and stakeholders to mitigate large-scale cyber threats. 7. Conduct post-attack forensic investigations, root cause analysis (RCA), and more. 8. ZTNA, SWG, CASB, SSE skills (Checkpoint, Palo Alto, Zscaler).

The engineer can work Queue hours and pick cases with the team. Cisco leads/team will assist with trainings and such to get them up to speed, however the candidate should already have a foundational understanding of the platforms noted below. Key Skills Required AAA, ISE, RADIUS, TACACS The Technical Consulting Engineer will have a working background in the Security domain Should have technical knowledge/experience of Working on features like NAT, ALG, HA, IDS/IPS Or working on AAA technologies like RADIUS, TACACS, DOT1X Or working on VPN technologies like IKEv1, IKEv2, PKI, SSL VPN, NHRP, GRE over IPsec, Remote Access VPN Clients, etc Good understanding of Cisco ISE architecture and policies along with R&S concepts Deep understanding of OSI model & protocols like ARP, TCP, IP, DHCP, DNS, IPSEC, ISAKMP Working knowledge of Wireshark & programming languages like Python Experience in working in a Customer support environment with excellent customer handling skills Logical problem-solving approach and analytical skills Minimum qualification Bachelors or masters degree in engineering Cisco Security Certifications (CCNA Security, CCNP Security, CCIE Security) would be an added advantage Linux, VMware knowledge would be a plus Experience in working on Cisco Products - IOS/IOS-XE routers, would be a plus

Experience with Enterprise networking technology. Experience with LAN Switching, Routing. Experience with Cisco Wireless Products - WLC (Wireless LAN Controllers), Access Points (AP), MSE, CMX, Prime Infrastructure (PI) etc Basic understanding of IEEE 802.11 standards (a, b, g), 802.1x, Wi-Fi Basic Knowledge of Wireless security Exceptional communication (written, verbal and presentation) skills Desired Skills (Good to have as value add to this role) Demonstrated abilities to juggle simultaneous work tasks ranging from system/solution integration to complex technical issues dealing with protocols, Access Points and other technical area Experience with Cisco and Third Party network elements, Routers, Wireless LAN controllers, Access Points and network management products desired Good knowledge of Cisco CMX, Hyper-location, BLE products/technologies and applications or equivalent 3rd party solutions Deep troubleshooting knowledge of Wireless Roaming, 802.11r Configuration/troubleshooting knowledge of flex connect networks Configuration/troubleshooting knowledge of mesh networks Solid knowledge on AAA protocols (TACACS+, RADIUS, 802.1x, EAP-TLS, EAP-PEAP & Captive Portals) as well as experience working on BYOD & Guest networks Foundation knowledge of WiFi 6 is a plus Foundation knowledge of 9800 controller will be a plus Scripting skills (Perl, shell-scripting, XML, etc.). Experience with programming to Application Programming will be a plus

Extensive experience on Composable Infrastructure such as Liqid or GigaIO Advanced experience with Cisco UCS-X, UCS-C Series infrastructure, UCS Central and Cisco Intersight. Advanced experience with Dell R Series servers and Dell OME Advanced knowledge of Workflow Orchestration platforms, and Container technologies including Kubernetes and Docker. Proficient with BASH, Python, Javascript, Ansible, Terraform, Redfish or similar scripting language. Advanced knowledge in robot framework to automate QA testing and robotic processes. Primary Skills Cisco Certified Network Professional DC (CCNP) Linux Foundation Certified Engineer (LFCE) VMWare Certified Professional (VCP-DCV)