Job Description In This Role, Your Responsibilities Will Be: Responsible for supporting & implementing project delivery from proposal all the way to delivery & site acceptance Design and implementation of (wired and wireless) networks for Delta V and IT systems. Installation and administration of Windows system, including remote access. Installation and administration of Delta V systems. Virtualization of Delta V systems within a Windows OS environment. 1st line support for the solve of Delta V and IT hardware and software issues. Analyze and understand customer requirements Participate in customer facing workshops regarding OT designs & solutions Raise Technical Queries Develop System Architecture and Network/Cybersecurity related design and documentation Perform FAT with customer Bring up project issues/risk to Lead Engineer/Project Coordinator with appropriate mitigation plan Able to co-ordinate with overseas offices to understand scope & schedule, TQ clarification, review meetings and progress reporting Take full ownership of allocated tasks Ready to travel on assignments at various locations Develop a positive & collaborative environment within the Team for work and professional growth Perform base customer support activities as needed, including phone support, field service and remote diagnostics, as well as work with Emerson Field Support Engineers, regional offices and guide resources as needed to resolve issues Continually and proactively increase one’s technical capabilities, growing and establishing higher levels of expertise Help to improve the value of the OT & Cyber team by giving towards additional group activities/tasks, developing new internal/external solutions, and assisting with skills development. Quality Control & Assurance Implementation of EEEC IMS processes/documentation as & when required throughout the project. Adopts to WA quality requirements and Customer’s regulatory guidelines Practices and promotes First time right approach. Closely follows GDP (Good Documentation Practices). Other Duties Perform other additional specific duties, when requested by the business. These will, typically, be strategic in nature but could potentially be anything that the post holder is suitably qualified and experienced to undertake. These duties may be assigned to the person under guidance of a supervisor. Who You Are: You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek guidance from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain. For This Role, You Will Need: 5years experience in the field of networking including but not limited to led and unmanaged switches; Firewalls; Routers; Wireless Network; Server management; Patch management; Antivirus, Backup and Recovery management; Virtualized infrastructure and Cyber security. Technical Skills: Experience with Virtualization, particularly Hyper-V and HCI Windows Server, to MSCA level or equivalent. Windows 10, to MSCA level or equivalent. Networking, to Cisco CCENT/CCNA Routing & Switching, CompTIA Network+ or equivalent. Cybersecurity, to CompTIA Security+ or equivalent. Knowledge of OPC, Modbus and other TCP/IP based Industrial Protocols would be an added advantage Preferred Qualifications that Set You Apart: Engineering OR Science Graduate with CCNA, Cybersecurity certification in the field of networking. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave About Us WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . About Emerson Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please. Show more Show less

Position : L1 Network Engineer Location : Solan, Himachal Pradesh Salary : 18K to 20K Per Month Experience : 1-2 years of experience in a network support or IT support role. Qualification : Diploma / Bachelor's (IT/Computer Science) Skills : Basic understanding of networking protocols (TCP/IP, DNS, DHCP, etc.), and hands-on experience with Cisco networking devices (routers, switches, access points). Tools : Familiarity with network monitoring tools (e.g., NMS,ems...). Shift : Rotational Job Description: The Network Engineer is responsible for providing support for networking equipment (Router, switches...) and infrastructure, troubleshooting network issues, and assisting in the configuration and maintenance of network devices. The position involves monitoring network performance, responding to incidents, and escalating more complex issues to senior network engineers. Roles & Responsibilities: Network Troubleshooting: Identify and resolve basic network-related issues (e.g., connectivity, routing, and switching problems) using networking tools and devices. Configuration and Maintenance: Assist in the setup, configuration, and ongoing maintenance of routers, switches, firewalls, and other network equipment. Monitor Network Performance: Continuously monitor network systems for performance issues or outages, and use network management tools (e.g., nms,ems,gis,Dash board..) to detect and resolve problems. Incident Management: Respond to network incidents, provide initial troubleshooting steps, and escalate unresolved issues to higher-level engineers. Support for Network Upgrades: Assist in network upgrades and configuration changes under the guidance of more senior engineers. Documentation: Maintain accurate records of network configurations, changes, troubleshooting steps, and resolutions. Document standard operating procedures (SOPs) and network topologies. Customer Support: Provide customer support regarding network connectivity issues or service requests, ensuring customer satisfaction and timely resolution. Security and Compliance: Assist in ensuring network security protocols are followed and compliance standards are maintained. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Experience: Total Work: 2 years (Preferred) Network Support: 1 year (Preferred) Work Location: In person

Job Summary: We are seeking an experienced Windows and VMware Administrator to manage 24x7x365 system administration operations for our Production, Development, and Internal IT infrastructure. The ideal candidate will have hands-on experience in Windows and ESXi environments, strong troubleshooting skills, and the ability to handle various infrastructure management tasks, including hardware management and datacenter operations. You should be flexible to work in shifts and support BAU operations while ensuring compliance with security standards and audit requirements. Key Responsibilities: · Manage 24x7x365 system administration operations, including O/S and server support across production, development, and internal IT environments. · Troubleshoot, tune, upgrade, and monitor Windows and ESXi infrastructure. · Setup and maintain hardware, including Dell/HP servers, and coordinate with vendors for hardware issue resolution. · Perform datacenter management, including infrastructure asset management, license compliance, and reporting. · Install and configure Windows and ESXi OS, ensure server hardening, and administer file servers and user-level permissions. · Manage WSUS for patching, version upgrades, and maintaining patch compliance. · Configure and manage Windows cluster infrastructure. · Mitigate vulnerabilities identified during VAPT scans. · Administer Virtual Center, ESXi, VRA, SRM, and Disaster Recovery (DR) setups and conduct regular DR drills. · Provide audit evidence and support security audits. · Maintain knowledge of ITIL processes such as Incident, Change, and Problem Management. Preferred Qualifications: · Experience with Cisco Hyperflex, Dell VxRail is advantageous. · Familiarity with VMware ESXi patching/upgrade, VMware Update Manager, baseline creation, and host profile management. · VMware and/or Windows certification. Requirements: · Strong communication skills and flexibility to work in shifts. · Proven experience in Windows and ESXi infrastructure management. · Knowledge of security and compliance best practices, including audit processes. This position offers an exciting opportunity to work with cutting-edge infrastructure and technology while contributing to the operational excellence of the organization. Show more Show less

Years of experience: 7-12 years Job Location:Pune Must have: Role descriptions / Expectations from the Role Install, configure and troubleshoot data center networking devices. Install and maintain network hardware and software. Analyze and resolve Network Incidents/Problems and Service Requests. Determine network and system requirements and identify user needs. Design and deploy networks aligned with business goals and needs. Create and maintain internal technical documentation. Maintain and improve monitoring infrastructure Essential skills: Minimum 5 years of experience in Datacenter networking domain Ability to set direction and prioritize work and resources based operational and client needs. Datacenter Networking Cisco product and technology knowledge. Ability to analyze, design and collaborate multiple Layer network Architecture. ITIL based support team with 24x7 support operations Reviews functional and technical designs to identify areas of risk and/or missing requirements. Cisco CCNP certification or equivalent knowledge Excellent understanding of Cisco ACI architecture ( hands-on experience in Cisco ACI is a must ) Excellent understanding of Cisco Nexus 7/5/2k architecture Expertise in routing and switching Expertise in implementing advance IOS and NX-OS features Expertise in LAN,WAN,MPLS and Internet technologies Experience in conducting datacentre network tests Experience in scripting and automating daily tasks Excellent troubleshooting skills Excellent written and verbal communication Good knowledge in various cloud platforms (Azure, Google Cloud etc.) Show more Show less

TCS IS HIRING FOR NETWORK ENGINEER 8 TO 12 YEARS EXP FOR CHENNAI JD FOR REFERENCE: Hands-on Experience in Switching Administration (DCLAN) · Experience in configuring VXLAN (good to have) or VXLAN Know how (Must have) · Experience in Firewall and load balancer · Experience in Cisco ACI Contract creation, modification · Hands-on Experience in F5 Load balancer Administration & Troubleshooting (DCLAN) · Experience in MPLS, VRF, VPN, and network routing · Experience of installing Cisco and HP networking equipment · Data knowledge o Knowledge of protocols BGP, OSPF, EIGRP, SPT, TRUNKS, VLANs, Port-Channel, Static routing o Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping / QoS o Palo Alto Command line o Cisco command line · Must have a good networking background and understanding Good-to-Have · Minimum of 4 years experience in Datacenter networking domain · Ability to set direction and prioritize work and resources based operational and client needs. · Datacenter Networking Cisco product and technology knowledge. · Palo Alto Networks Certified Network Security Engineer 7-8 (PCNSE7-8) certification preferred. · CCNP certified (or higher) · ITI based support team with 24x7 support operations · Reviews functional and technical designs to identify areas of risk. Show more Show less

TCS IS HIRING FOR CISCO MERAKI_4 TO 8 YEARS EXP FOR DELHI JD FOR REFERENCE: experience in Core Network with expertise in design, implementation and Administration Network Routing & Switching - EIGRP, OSPF, BGP, MPLS, STP, VTP, HSRP, Port channel, Stack switch, IOS/NXOS upgrade, Cisco Meraki, SDWAN, Juniper, Cisco Catalyst, Pulse VPN Firewalls – Cisco Meraki, Juniper SRX Expertise in Routing - BGP, OSPF, EIGRP, MPLS & VRF concept. Switching – STP, VTP, Port Channeling, VLAN Trunk, QOS, HSRP & VRRP. Daily operational hands-on network duties working with Layer 1-7 switching, TCP/IP, BGP, EIGRP, OSPF, HSRP, and load balancing (Cisco L2/L3 switches, firewalls) Show more Show less

At AlgoSec, What you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are hiring a Technical Support Engineer for a leading support position based in India. Reporting to : Support Manager Location : Gurgaon, India (Home office/Hybrid) Direct Employment Responsibilities Supporting our global customers via email, phone, and webcasts, guiding AlgoSec customers, partners and Sales Engineers in product installation, operations, and troubleshooting. Maintaining and updating the AlgoSec knowledge base, participating in the buildup of the support organization. Introducing support methodologies, tools and more. Working in tight integration with the global support teams as well as with AlgoSec R&D, Delivery and Product management. Requirements At least 3 years previous experience in similar position, in a software company Experience in Linux/UNIX environments Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.) Experience in support of network security software products Independent, resourceful, problem-solver, result oriented Fast learner Team player, pleasant and with a high level of integrity Excellent written and verbal communication skills in English. Operating well under-pressure, multi-tasking. Willingness to work at irregular hours, to support our customers world-wide; we are a 24x7 Support operation. Advantages Experience in SRE/DevOps Experience in Linux script languages (PERL, shell) AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others. AlgoSec believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision. Show more Show less

Work experience: 3-6 years Budget is 7 Lac Max Notice period: Immediate to 30days. Linux Ø Install, configure, and maintain Linux servers (Red Hat, CentOS, Ubuntu, Amazon Linux). Ø Linux OS through Network and Kick Start Installation Ø Manage system updates, patch management, kernel upgrades. Ø Create and manage user accounts, file systems, permissions, and storage. Ø Write shell scripts (Bash, Python) for task automation. Ø Monitor server performance and troubleshoot hardware/software issues. Ø Handle incident management, root cause analysis, and preventive maintenance. Ø Implement and manage backup solutions (rsync, cron jobs, snapshot backups). Ø Harden servers by configuring firewalls (iptables, firewalld), securing SSH, and managing SELinux. Ø Configure and troubleshoot networking services (DNS, DHCP, FTP, HTTP, NFS, Samba). Ø Work on virtualization and cloud technologies (AWS EC2, VPC, S3, RDS basics if required). Ø Maintain detailed documentation of system configuration and procedures. Ø Implement and configure APACHE & Tomcat web server with open SSL on Linux. Ø SWAP Space Management. Ø LVM (extending, reducing, removing and merging), Backup and Restoration. Amazon Web Services Ø AWS Infrastructure Management : Provision and manage cloud resources like EC2, S3, RDS, VPC, IAM, EKS, Lambda. Ø Cloud Architecture : Design and implement secure, scalable, and reliable cloud solutions. Ø Automation and IaC : Automate deployments using tools like Terraform, CloudFormation, or AWS CDK. Ø Security Management : Configure IAM roles, security groups, encryption (KMS), and enforce best security practices. Ø Monitoring and Optimization : Monitor cloud resources with CloudWatch, X-Ray, and optimize for cost and performance. Ø Backup and Disaster Recovery : Set up data backups (S3, Glacier, EBS snapshots) and design DR strategies. Ø CI/CD Implementation : Build and maintain CI/CD pipelines using AWS services (CodePipeline, CodeBuild) or Jenkins, GitLab,GitHub. Ø Networking : Manage VPCs, Subnets, Internet Gateways, NAT, VPNs, Route53 DNS configurations. Ø Troubleshooting and Support : Identify and fix cloud resource issues, perform root cause analysis. Ø Migration Projects : Migrate on-premises servers, databases, and applications to AWS. Windows Server and Azure: Ø Active Directory: Implementation, Migration, Managing and troubleshooting. Ø Deep knowledge on DHCP Server Ø Deep knowledge in Patch management Ø Troubleshooting Windows operating System Ø Decent knowledge in Azure (Creation of VMs, configuring network rules, Migration, Managing and troubleshooting) Ø Deep knowledge in VMware ESXi (Upgrading the server firmware, creation of VMs, Managing backups, monitoring etc) Networking: Ø Knowledge on IP Addressing, NAT, P2P protocols, SSL and IPsec VPNS etc Ø Deep knowledge in VPN Ø Knowledge in MVoIP, VMs, SIP PRI and Lease Line. Ø Monitoring the Network bandwidth and maintaining the stability Ø Configuring Switch and Routers Ø Troubleshooting Network Devices Ø Must be able to work on Cisco Meraki Access Point devices Firewall & Endpoint Security: Ø Decent knowledge in Fortinet Firewalls which includes creating Objects, Routing, creating Rules and monitoring etc. Ø Decent knowledge in CrowdStrike Ø Knowledge in Vulnerability and assessment Office365 Ø Deep knowledge in Office365 (Creation of mail, Backup and archive, Security rules, Security Filters, Creation of Distribution list etc) Ø Knowledge in MX, TX and other records Ø Deep knowledge in Office365 Apps like Teams, Outlook, Excel etc Ø SharePoint management Other Tasks: Ø Hardware Servicing Laptops and desktops Ø Maintaining Asset inventory up to date. Ø Managing the utility invoices. Ø Handling L1 and L2 troubleshooting Ø Vendor Management Ø Handling application related issues Ø Website hosting and monitoring Ø Tracking all Software licenses, Cloud Service renewal period and ensue they are renewed on time. Ø Monitoring, managing and troubleshooting servers. Ø Knowledge in NAS Ø Knowledge in EndPoint Central tool and Ticketing tool. Show more Show less

About AutoZone AutoZone is the USA’s leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through ALLDATAdiy.com, automotive accessories through AutoAnything.com and auto and light truck parts and accessories through AutoZone.com. Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500. AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast-paced environment! Position Summary To deliver desired, sustainable business outcomes and assure the integrity and continuity of our systems. This position is responsible for the development, maintenance, and support of AutoZone’s security hardware, software and/or security systems. This includes applying domain expertise, providing technical guidance and mentoring, supporting the customers, resolving problems, and training as required. Key Responsibilities Participate in any and potentially all roles of the security systems development life cycle. Roles may vary by project and assignment. This may include, but not limited to: Responsible for technical design and administration of security controls, services, and architecture, e.g. infrastructure and / or network systems, application security tools and processes, identity and access management technologies, and /or incident response functions. Identify security concerns and mitigating controls; identify, document, and manage risks to AutoZone data, systems, and processes. Accurate work planning and execution; accurate project and time tracking. Applying security subject matter expertise. Education And Experience Requirements Minimum Seven years’ security and / or cyber risk management experience in a mid- to largeenterprise environment Solid task estimation, planning and execution skills Solid problem solving, domain technical and analytical skills Solid system design and implementation skills Solid knowledge of one of the following functional areas Network security - Palo Alto firewalls, web gateway proxies, Cloud network security. Infrastructure security - Vulnerability management, configuration hardening and validation, SSL certificates. User Access Controls - Client access VPN, network access controls such as Cisco ISE. Bachelor’s degree in Computer Science or related field Preferred: Understanding of, and experience with GCP Preferred: Experience with IAC and scripting languages (Terraform, Ansible, Python) Our Values An AutoZoner Always... PUTS CUSTOMERS FIRST CARES ABOUT PEOPLE STRIVES FOR EXCEPTIONAL PERFORMANCE ENERGIZES OTHERS EMBRACES DIVERSITY HELPS TEAMS SUCCEED Show more Show less

Skills: Salesforce CRM, Cloud Computing Solutions, IT Service Management (ITSM), Market Analysis, Contract Negotiation, Sales Strategy Development, It Solution sales, client acquisition, Job Summary We are seeking an experienced Business Development Manager (BDM) to drive sales and expand our IT Managed Services business. The ideal candidate will have a strong background in IT solutions, managed services, cloud, cybersecurity, and digital transformation, along with a proven track record in B2B sales, client acquisition, and revenue growth. Key Responsibilities Sales & Business Growth: Identify and secure new business opportunities for IT Managed Services, including cloud solutions, IT support, cybersecurity, and network management. Client Acquisition & Relationship Management: Develop and maintain strong relationships with key decision-makers (CIOs, IT Directors, Procurement Heads). Lead Generation & Pipeline Management: Generate qualified leads, build a sales pipeline, and drive the entire sales cycle from prospecting to closing deals. Solution Selling: Understand customer requirements and position IT managed services solutions to address business challenges effectively. Market Research & Strategy: Stay updated on industry trends, competitive landscape, and emerging technologies to identify business opportunities. Proposal & Contract Negotiation: Prepare compelling proposals, respond to RFPs, and negotiate pricing and contracts to close high-value deals. Collaboration with Internal Teams: Work closely with technical teams, pre-sales, and service delivery teams to ensure seamless implementation of solutions. Revenue & Target Achievement: Meet and exceed sales targets, contributing to the overall growth of the IT Managed Services division. Key Skills & Qualifications Experience: 8+ years of experience in IT sales, business development, or account management, preferably in Managed Services, Cloud, or IT Infrastructure solutions. Industry Knowledge: Strong understanding of IT Managed Services, including Cloud (Azure, AWS, Google Cloud), IT Support, Network Security, Cybersecurity, ITSM, and Digital Transformation. Sales Acumen: Proven ability to generate leads, manage a pipeline, and close enterprise-level deals. Communication & Negotiation: Excellent verbal and written communication, presentation, and negotiation skills. Client Relationship Management: Ability to build long-term relationships and engage with senior stakeholders. Analytical & Strategic Thinking: Strong business acumen with the ability to identify growth opportunities and develop sales strategies. Technical Understanding: Basic understanding of IT infrastructure, cloud computing, cybersecurity, and ITSM processes is an advantage. Education: Bachelors degree in Business, IT, or related field (MBA preferred). Preferred Certifications ITIL, AWS/Azure certifications, or Sales certifications (e.g., Cisco, Microsoft, or AWS Partner Sales Accreditation) are a plus. Show more Show less

Skills: Salesforce CRM, Cloud Computing Solutions, IT Service Management (ITSM), Market Analysis, Contract Negotiation, Sales Strategy Development, It Solution sales, client acquisition, Job Summary We are seeking an experienced Business Development Manager (BDM) to drive sales and expand our IT Managed Services business. The ideal candidate will have a strong background in IT solutions, managed services, cloud, cybersecurity, and digital transformation, along with a proven track record in B2B sales, client acquisition, and revenue growth. Key Responsibilities Sales & Business Growth: Identify and secure new business opportunities for IT Managed Services, including cloud solutions, IT support, cybersecurity, and network management. Client Acquisition & Relationship Management: Develop and maintain strong relationships with key decision-makers (CIOs, IT Directors, Procurement Heads). Lead Generation & Pipeline Management: Generate qualified leads, build a sales pipeline, and drive the entire sales cycle from prospecting to closing deals. Solution Selling: Understand customer requirements and position IT managed services solutions to address business challenges effectively. Market Research & Strategy: Stay updated on industry trends, competitive landscape, and emerging technologies to identify business opportunities. Proposal & Contract Negotiation: Prepare compelling proposals, respond to RFPs, and negotiate pricing and contracts to close high-value deals. Collaboration with Internal Teams: Work closely with technical teams, pre-sales, and service delivery teams to ensure seamless implementation of solutions. Revenue & Target Achievement: Meet and exceed sales targets, contributing to the overall growth of the IT Managed Services division. Key Skills & Qualifications Experience: 8+ years of experience in IT sales, business development, or account management, preferably in Managed Services, Cloud, or IT Infrastructure solutions. Industry Knowledge: Strong understanding of IT Managed Services, including Cloud (Azure, AWS, Google Cloud), IT Support, Network Security, Cybersecurity, ITSM, and Digital Transformation. Sales Acumen: Proven ability to generate leads, manage a pipeline, and close enterprise-level deals. Communication & Negotiation: Excellent verbal and written communication, presentation, and negotiation skills. Client Relationship Management: Ability to build long-term relationships and engage with senior stakeholders. Analytical & Strategic Thinking: Strong business acumen with the ability to identify growth opportunities and develop sales strategies. Technical Understanding: Basic understanding of IT infrastructure, cloud computing, cybersecurity, and ITSM processes is an advantage. Education: Bachelors degree in Business, IT, or related field (MBA preferred). Preferred Certifications ITIL, AWS/Azure certifications, or Sales certifications (e.g., Cisco, Microsoft, or AWS Partner Sales Accreditation) are a plus. Show more Show less

Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Job Description location: Pune office (European working hours) The Role We are looking for a dynamic, hands-on Director of IT Operations to lead our global infrastructure and support operations from our India hub. This role is critical to ensuring the stability, scalability, and security of Strategy’s enterprise IT systems. You will shape and drive our infrastructure strategy, lead a talented international team, and partner with business and technology stakeholders across regions to deliver robust, secure, and cost-effective IT solutions. Your Focus Lead a high-performing global team of engineers and subject matter experts across infrastructure, network, systems, and storage. Inspire, hire, mentor, and develop a diverse, world-class IT team. Drive strategic IT infrastructure initiatives and ensure alignment with business objectives and evolving technologies. Establish and track KPIs to measure team performance, system uptime, and customer satisfaction. Oversee operations for data centers, cloud environments, network infrastructure, storage, virtualization, backups, and disaster recovery. Ensure high availability, performance, and security of all corporate IT systems. Manage Active Directory, Microsoft 365, server management, and system patching (SCCM). Implement and maintain secure configurations for hardware, software, and network services. Define and enforce IT operational standards, documentation, runbooks, and SLAs. Plan and coordinate maintenance windows, change controls, upgrades, and incident response. Own asset lifecycle management, inventory controls, and procurement recommendations. Manage on-call rotations and ensure 24/7 global support readiness. Partner closely with internal application teams, Security, and Engineering to align infrastructure with evolving needs. Lead vendor relationship management, contract renewals, and performance reviews. Evaluate cloud provider services and ensure optimal utilization and cost efficiency. Ensure adherence to IT policies, regulatory standards, and internal controls. Support internal/external audits and compliance initiatives (e.g., ISO 27001, SOC2). Own infrastructure-related evidence collection and documentation for certifications. Core Attributes Motivation. Passion. Integrity. Innovation. Collaboration. Customer Focus. Experience & Skills Bachelor’s degree in Computer Science, Engineering, or related field. 7+ years in IT infrastructure operations, including 5+ years in a management or leadership role. Experience running a 24/7 enterprise-grade infrastructure across multiple regions. Proven success in disaster recovery planning, testing, and execution. Project management expertise delivering complex cross-functional IT initiatives. Advanced knowledge of enterprise network architectures (Cisco, Aruba, Nexus). Strong experience with firewalls/VPNs (Palo Alto, Cisco, Juniper), and load balancers (F5, Citrix, Meraki). Deep hands-on experience managing cloud networking components across major hyperscalers (AWS, Azure, GCP), including VPC/VNET peering, site-to-site VPNs, transit gateways, and Direct Connect/ExpressRoute configurations. Expertise in Microsoft technologies (AD, O365, SCCM), virtualization, and endpoint security. Excellent written and verbal communication skills. Ability to navigate complex global organizations and influence stakeholders at all levels. Strong analytical mindset with a bias for action and continuous improvement. Additional Information The recruitment process includes online assessments as a first step (English, logic, business) - we send them via e-mail, please check also your SPAM folder We work from the office in Pune. Show more Show less

Job Title: Computer Lab Technician Location: Saraswati Group of Colleges, Mohali. Department: Engineering Reporting To: Dean of Department Qualifications  Bachelor's Degree in Computer Applications (BCA) or  Bachelor of Technology (B.Tech) in Computer Science/Information Technology or related field Desired Skills  Proficiency in installation and troubleshooting of computer hardware and peripherals  Installation and configuration of operating systems (Windows/Linux) and software applications  Basic to intermediate knowledge of networking (LAN setup, IP configuration, switches, routers)  Familiarity with antivirus and security software installations  Ability to diagnose and resolve system performance issues  Understanding of backup systems and data protection practices  Knowledge of lab safety protocols  Good communication and organizational skills  Ability to document technical issues and maintain records Key Responsibilities  Ensure the proper functioning of all computers, printers, projectors, and networking equipment in the lab  Install, configure, and update operating systems and software as required by faculty or curriculum needs  Maintain an up-to-date inventory of hardware, software, and accessories  Maintain proper stock registers for all IT assets and lab equipment  Monitor and report any unauthorized use or technical malfunctions  Coordinate with vendors and support teams for repair and maintenance  Ensure network connectivity and assist in basic networking tasks  Provide technical support to faculty and students during lab sessions  Assist in the preparation and setup for practical exams and workshops  Keep the lab environment clean, organized, and conducive to learning  Ensure proper data backup and security measures are in place  Prepare technical reports and update maintenance logs regularly Preferred Certifications (Not Compulsory)  CompTIA A+ / Network+  Microsoft Certified IT Professional (MCITP)  Cisco Certified Network Associate (CCNA)

Key Responsibilities: • Monitor ISP network infrastructure, including routers, switches, servers, and transmission systems, using NMS tools. • Respond to network alerts, alarms, and incidents; perform first-line troubleshooting and escalation as needed. • Perform basic configuration and maintenance of network devices (Cisco, Juniper, MikroTik, etc.). • Troubleshoot issues related to Internet connectivity, DNS, routing (BGP/OSPF), and IP management. • Coordinate with field engineers and third-party vendors to resolve faults. • Maintain and update detailed technical documentation (network diagrams, SOPs, shift handover reports). • Escalate critical incidents promptly to the senior engineers/management team. • Participate in root cause analysis (RCA) and continuous improvement processes. • Provide technical support to internal teams and assist in customer service escalations. • Ensure compliance with SLA commitments for uptime and support resolution. • Work in 24/7 rotational shifts, including night, weekend, and holiday coverage. Experience: • 1–2years of experience in NOC, network support, or ISP technical operations. Technical Skills: • Solid understanding of TCP/IP, DNS, DHCP, LAN, WAN, MPLS, VPNs. • Hands-on experience with Cisco/Juniper routers, switches, and firewalls. • Knowledge of routing protocols like BGP, OSPF. • Familiarity with network monitoring tools (e.g., Zabbix, SolarWinds, Nagios, PRTG). • Basic Linux server administration skills (preferred). • Knowledge of Fiber, xDSL, GPON technologies is a plus.

Eligibility Criteria: ● Candidates must have their Laptop and 2 Wheeler Mandatory. ● Candidates should know the vernacular language. ● Candidates should be comfortable in fieldwork. Roles and Responsibilities: ● Can visit our Restaurant Partners in the Field. ● Provide service and customer support during field visits. ● Install our POS software in their System / Device. ● Give training about our product to our client. ● Diagnose errors or technical problems and determine proper solutions to resolve their queries. ● Build positive relationships with customers. ● Research and identify solutions to software and hardware issues. ● Understand the Root Cause for the ongoing problem ● Ensure all issues are properly logged. Additional Qualification and Skills: ● Excellent communication skills, problem solving and troubleshooting skills. ● Basic knowledge of networking principles and operating systems. ● Experience with remote desktop applications and help desk software. ● Hands-on experience with Windows/Linux/Mac OS environments. ● Hardware and Network Configuration. ● Software Installation and Training. ● Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

Position: Senior Network Engineer Ref. Code: IIS/AC-C/BM-PR/SNE0019 Job Summary As a member of Network Engineering team you will be directly responsible for the network engineering aspects to include support of our infrastructure, customers network devices and configurations. Communication with customers, vendors and co-workers in a clear and professional manner is an absolute must. Client is a fast-paced environment focused on the customer experience and your ability to multitask, assimilate data, make decisions and prioritize complex work while paying attention to the details will be critical to your success. Knowledge And Skill Requirements Perform day-to-day network engineering support for all aspects of network infrastructure and our clients networks. Engage with customers to identify and define new requirements and solutions for complex challenges. Work closely with the systems engineering and Tier I, II Operations teams to troubleshoot issues. Interact with vendor technical support groups to resolve problems and bugs. Manage your assigned tickets to ensure SLA compliance and customer satisfaction. Support and/or perform after-hour maintenance and be a member of an On-Call rotating schedule. Develop, maintain and update related network documentation and artifacts. Basic Qualifications Experience with multiple firewall, routing and switching platforms such as Juniper and Cisco. Working knowledge of IPV4, IPv6 addressing and routing. Experience configuring, maintaining and troubleshooting any of the following: Juniper routers and switches, including the M & MX series. Juniper SSG & SRX series firewalls. Cisco routers and switches, including the 7600 & 6500 series. Cisco PIX/ASA firewall and VPN concentrator configuration. F5 BIG IP LTM Loadbalancer configuration and troubleshooting. Citrix NetScaler Loadbalancer configuration and troubleshooting. Experience with Spanning Tree Protocol. Understanding of OSPF and BGP routing. Preferred Qualifications Knowledge of IS-IS, MPLS, RSVP, LDP, L3VPN, VPLS, L2VPN, Multicast VPN a plus. Cisco Nexus, Spine and Leaf architecture. Network security experience using Cisco and Juniper advanced configurations including: Access lists, Control Plane Policer, firewall filters and IPsec networks. Experience with network statistical monitoring and analysis, including the use of SNMP agents. Experience with enterprise class Network Management platforms such as Juniper NSM. Device Hardening Experience in accordance with compliance standards (PCI DSS / DISA STIG). Other Requirements Network and/or Security (Required). CCNA and/or JNCIA (Required). Cisco Certification at CCNP or CCIP level or above. Job Location: Bangalore Email: careers@intuitorit.com Show more Show less

Position: Network Engineer L1 Ref. Code: IIS/AC-C/IN-GD/NL1123 Job Summary We are a fast growing Managed Service Provider with some of the leading Global Enterprises/Telecom Service Providers as our clients. We are in the process of expanding our India Operations and looking for experienced and committed Network Engineers to be part of our Support Team. BE /BSc /Diploma engineers with minimum 2 to 3 years of experience and Cisco certified (CCNA) Very good Understanding of TCP/IP and troubleshooting of Network Connectivity Experience with Cisco routers, switches and security devices Ideal candidate should have experience Routing & Switching & Security If experienced in routing and switching the candidate should possess skills in the areas of troubleshooting enterprise networks with the following technologies Routing Static routes, EIGRP, BGP and OSPF Switching STP, UDLD, ARP, VTP, EtherChannels IP Addressing & Subnetting WAN MPLS, SDN circuits and interface related issues such as QoS, errors, discards, etc Firewall , Access list , Stateful Inspection, NAT VPN, Tunneling Responsibilities Provide Level-1 support and troubleshooting to resolve network related issues. Monitor performance and ensure system availability and reliability Experience in working in a network operations center is preferred. Knowledge of ITIL practices and process is required Strong research, investigation and evaluation skills, with a structured approach to problem solving Effective skills and experience analyzing technology behavior and issue resolution Liaise with TAC, vendors and other IT personnel for problem resolution-ability to work and effectively prioritize in a highly dynamic work environment that includes a global focus Experience using Troubleticketing tools such as Servicenow/remedy for handling troubletickets Other Requirements Strong verbal and written communication skills are a must Excellent interpersonal skills and should be a team player Ability to work effectively across internal and external organizations Strong technology background is required Job Location: Bangalore Email: careers@intuitorit.com Show more Show less

Network Engineer New Delhi , Mumbai, Hyderabad B.Sc. / BCA/ Diploma / B.E. / B. Tech/ MCA/ MBA/ Graduate in Any Specialization, Post-Graduation Not Required IT-Software, Software Services Routing & Switching, Load balancer, Storage , Cloud Aws, Azure & Google Hands on experience on Cloud - Aws, Azure & Google Hands on experience on Cisco & Juniper Switches and Routers, OSPF/BGP /EIGRP/BGP Routing protocols Cisco Nexus / Load Balancers / Trapeze Wireless and Websense Minimum 3-4 years of experience in supporting LANs, WANs, Servers and Internet Infrastructure Ability to administer, configure, manage and troubleshoot network infrastructure equipment including Cisco, switches, routers, and independently. Familiarity with the support, configuration and monitoring of a large Wide Area Network Experience of router configuration and routing protocols Ability to administer internet access Proxies, eg; Websense Hands on experience of Ciscos Routers Switches Hands on experience on IPS IDS Cisco Source fire Understanding of ITIL standards. Excellent communication skills You have 2-10 years experience in the areas of Cisco, Juniper & HPE Networks, routers, Switches, Servers & Load Balancer installation. Salary open Show more Show less

NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantages and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in Mason, OH. Please review our website at www.nscglobal.com for more information on our organization Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 7+ years of experience in the field or in a related area. Familiar with a variety of fields’ concepts, practices, and procedures. Rely on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Position Description Install, upgrade, support and troubleshoot Windows OS and Microsoft Office, Apple, Mac, iPhones, iPads, and any other authorized desktop applications Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment Customize desktop hardware to meet user specifications and site standards Performs work in compliance within specified warranty requirements Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to ensure proper spare parts levels Safely package equipment for branches and arrange for the transport of the equipment Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that have authorized access to the network When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the Desktop Support Engineers will escalate the issue/problem to proper tier 3 support team member Develop trends by monitoring and analyzing incoming calls, problems and support requests Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Use tools and methodologies to load, copy and customize operating system configurations for deployment Responsible for tracking hardware and software inventory Familiarize end users with basic software, hardware and peripheral device operation Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers Works with vendor support contacts to resolve technical issues within the desktop environment Escalate issues and involve experts wherever required to resolve issues as quickly as possible Works with other IT team members regarding new branch builds and upgrades Dealing with queries by following departmental procedures for fault resolution Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines Arranges for and/or prepares equipment for shipping/receiving Maintains IT records and tracking for area of responsibility Ensures that the supported customer accurately completes the approved work request with the date and time of submission Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas Maintain adequate knowledge of operating systems and application software used to provide a high level of support Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures Skill/Ability Knowledge Excellent technical knowledge of PCs and desktop hardware. Working technical knowledge of current protocols, operating systems and standards. Ability to operate tools, components and peripheral accessories. Microsoft Certified Technology Specialist essential A+ experience Software and Hardware Troubleshooting Windows OS experience Apple, Mac, iPhone, iPad Routers, switches and firewall experience Microsoft Office support TCP/IP Enterprise Backup Software Working knowledge of SMS, AD, Exchange 2007/2010 and remote-control tools Knowledge of all software applications used within the organization Professional image and grooming Self-confidence and interpersonal skills Analytical and problem-solving skills Good communication (both verbal and written) skills Planning and organizing skills Good administration management skills Strong listening skills Able to operate effectively in a team environment with both technical and nontechnical team members Able to operate with minimal supervision Able to manage time effectively, set priorities appropriately, schedule calls Able to maintain professional demeanor under stress Able to operate within customer standard operating procedures Soft Skills Thought Process Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve. Interpersonal Excellent customer service, technical, organizational, and communication skills -- in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals. Physical Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa. Show more Show less

Role-Contact Center Solution Architect Experience - 10 to 15yrs Location - Pan India Brief about the Team: TCS Cloud Unit Contact Center is a centralized and global technology solutions team created with the vision of unlocking local access to global talent cloud, achieving end to end technology integration in solutions, increase winnability of deals and maintain one global standard. Role Definition: Ideal candidates should have excellent communication, presentation and organizational skills and the ability to write technically for solution design, product selection and strategic documentation. The candidate must have an in-depth understanding of Contact Center Technologies from both design and engineering perspective, including: Industry leading CCaaS providers (Genesys, NICE CXone, Five9, Amazon Connect, Talkdesk, Microsoft, Google CCAI and Cisco etc.) Experience in contact center adjuncts technologies like WFM (Work Force Management), Analytics, CRM and third party Business application integration, Gen AI and Agentic use case design, Contact centre Operational metrics expertise, High level Contact center process knowledge, Lager implementation and migration approach and industry knowledge. Solution architecture for global clients, requirement gathering, analysing, and formulating solution design and proposal. Document technical and business requirements, and design technical solutions. Responsibilities: Contribute to Solutioning, RFI/RFP responses with architecture input and competitive positioning. Lead the architecture, design, and delivery of enterprise-grade contact center solutions across cloud and hybrid environments (e.g., Genesys, Cisco, Amazon Connect, NICE, Five9, Talkdesk etc.). Define and Design strategy and best practices of customized Contact Center architecture and solution. Collaborate with sales teams & customer to understand requirements and propose tailored solutions. Leads technical discovery sessions and translate business requirements into solution architectures. Design end-to-end contact center solutions including voice, chat, email, social, AI/ML, bots, IVR, WFM, Analytics, Voice & screen Recording etc. Integrate third-party systems (CRMs, ERPs, AI engines) with contact center platforms leveraging APIs and integration methodology, development and scripting. To provide scalable and secure solution aligned with industry best practices. Create technical documentation, solution diagram, BOMs and SOWs Evaluate and select contact center technologies and vendors; drive proof-of-concept and pilot initiatives. Work closely with product, engineering, and delivery team to ensure successful implementation. Serve as technical advisor to clients throughout the sales and implementation process. Engage with customers to understand business challenges and map to contact center capabilities. Orchestrate and lead transformation projects to next-gen cloud contact centers (e.g., Genesys, Amazon, NICE, Five9, Talkdesk, Cisco etc.). Essential: Expertise of leading contact center platforms (Genesys, NICE CxOne, Cisco, Avaya, Amazon Connect, Talkdesk, Five9 etc.) Strong understanding of CRMs, APIs, Scripting and other 3rd party applications integration with contact center. Exposure to Agile/DevOps environments/AI,Gen AI/Agentic AI Familiarity with regulatory compliance frameworks such as PCI-DSS, HIPAA, and GDPR. Excellent presentation, communication, and stakeholder management skills. Desirable: Genesys CcaaS/NICE CXone Certified Professional / Architect Cloud Contact Center Certified Professional (Amazon Connect, Google CCAI, Cisco etc.) ITIL Foundation PMP or TOGAF. Show more Show less

NSC Global is currently looking for a NOC Engineer (L1) to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization. Purpose of Role To be responsible for delivering in line to Network solutions ensuring fulfilment of SLAs for NSC Global managed service customers and to manage all aspects of the network in both the NSC Global data centres and remote local networks, with the main objective to minimise unplanned downtime to the production infrastructure. Key Competencies Autonomy - Perform day- to-day activities under routine and continuous supervision with minor discretion in resolving problems or enquiries without frequent reference to others. Influence - Ensure regular interaction with and may influence immediate colleagues and liaise with other teams as and when required. Ensure more influence in own domain including off-shore and on-shore team in network support to NSC Global end-users/clients. Complexity - responsible to perform a range of varied work activities in a variety of structured environments (24X7 supports, working outside of shift hours) including working towards/on monitoring and management, data updation, network security, auditable working practices and operational procedures and perform site health checks. Business skills - demonstrate ability to understand and use of appropriate methods, tools and applications having rational and organised approach to work. Able to plan, work in a team, schedule and monitor own work within short time horizons. To absorb technical information when it is presented systematically and applies it effectively. Awareness of health and safety issues. To implicate practical experience of service desk systems. To find and propose solutions to service impacting problems and documenting all activities within the corporate tool set. To ensure that all changes to production systems are made using appropriate Change Control in accordance with NSC Global procedures and changes are carefully considered and have appropriate back-out plans for regression. To maintain a high standard of technical project delivery and associated documentation. Primary Responsibilities To provide 1st level support and triage, taking ownership of Incident and Problem cases. To ensure prompt and efficient resolution of incidents, meeting SLA requirements. To maintain an up to date record of network diagrams, inventory databases and equipment specifications related to the customer's services, including updates to the knowledge base. To carry out technical investigations on user logged cases relating to user permission issues (TACACS), performance issues, investigating and service requests. To deliver audit and evidence requirements for shift routines, management configuration reviews, TACACS audits, Security Vulnerability audits, evidencing and remediation actions. To provide the capability to develop and deliver reporting to Service Management teams in line with Link Utilisation, availability and capacity reporting from ITNM, reporting- Switch port, Ad hoc, Cisco working, long running tickets and general case management. QualificationsSC - IT, BCS, BCA, Bachelor Degree, 3 years diploma (BSC - electrical preferred). Experience 1-3 Years of relevant experience Professional skills Basic Skill - Cisco Routing / Switching; Familiar - Checkpoint + Juniper, Load Balancer. Essentials - Cisco CCNA/CCDA or above. Desirable - VPN Technologies and Encryption, load balancer solution including F5, and Cisco CSS, ; Cisco PIX/ASA firewalls, Cisco VPN concentrators, Cisco Unified Call manager, Unity and UC products, Cisco Wireless portfolio, Microsoft Windows 2000/2003 Server/Exchange, Ciscoworks, Net usage, Cisco ACS, TACACS, RADIUS and MPLS & VRF’s, Checkpoint CCSA, GCSE's/O levels. Additional competencies Communication Clear, presentable and excellent communication skill orally and in writing at all levels to initiate and develop effective dialogue with colleagues. Working Together able to work in a team, plan, present, schedule & monitor own work according to team’s need and project requirement. Commitment well organised, disciplined and practical approach. Persuasiveness willing to work under routine supervision to identify and resolving complex issues and to advise and formulate strategies Analytical Ability able to grasp new concepts, approaches and systems. Identifies purpose and objectives & Implements decision and evaluates results. Good problem solving skills. Creativity willing to and motivated enough to develop new ideas, unique and novel solutions to problems and to absorb technical information when it is presented systematically and to apply it effectively. Job Motivation high level of interest and enthusiasm for job responsibilities and can do attitude. Show more Show less

Role-Contact Center Solution Architect Experience - 10 to 15yrs Location - Pan India Brief about the Team: TCS Cloud Unit Contact Center is a centralized and global technology solutions team created with the vision of unlocking local access to global talent cloud, achieving end to end technology integration in solutions, increase winnability of deals and maintain one global standard. Role Definition: Ideal candidates should have excellent communication, presentation and organizational skills and the ability to write technically for solution design, product selection and strategic documentation. The candidate must have an in-depth understanding of Contact Center Technologies from both design and engineering perspective, including: Industry leading CCaaS providers (Genesys, NICE CXone, Five9, Amazon Connect, Talkdesk, Microsoft, Google CCAI and Cisco etc.) Experience in contact center adjuncts technologies like WFM (Work Force Management), Analytics, CRM and third party Business application integration, Gen AI and Agentic use case design, Contact centre Operational metrics expertise, High level Contact center process knowledge, Lager implementation and migration approach and industry knowledge. Solution architecture for global clients, requirement gathering, analysing, and formulating solution design and proposal. Document technical and business requirements, and design technical solutions. Responsibilities: Contribute to Solutioning, RFI/RFP responses with architecture input and competitive positioning. Lead the architecture, design, and delivery of enterprise-grade contact center solutions across cloud and hybrid environments (e.g., Genesys, Cisco, Amazon Connect, NICE, Five9, Talkdesk etc.). Define and Design strategy and best practices of customized Contact Center architecture and solution. Collaborate with sales teams & customer to understand requirements and propose tailored solutions. Leads technical discovery sessions and translate business requirements into solution architectures. Design end-to-end contact center solutions including voice, chat, email, social, AI/ML, bots, IVR, WFM, Analytics, Voice & screen Recording etc. Integrate third-party systems (CRMs, ERPs, AI engines) with contact center platforms leveraging APIs and integration methodology, development and scripting. To provide scalable and secure solution aligned with industry best practices. Create technical documentation, solution diagram, BOMs and SOWs Evaluate and select contact center technologies and vendors; drive proof-of-concept and pilot initiatives. Work closely with product, engineering, and delivery team to ensure successful implementation. Serve as technical advisor to clients throughout the sales and implementation process. Engage with customers to understand business challenges and map to contact center capabilities. Orchestrate and lead transformation projects to next-gen cloud contact centers (e.g., Genesys, Amazon, NICE, Five9, Talkdesk, Cisco etc.). Essential: Expertise of leading contact center platforms (Genesys, NICE CxOne, Cisco, Avaya, Amazon Connect, Talkdesk, Five9 etc.) Strong understanding of CRMs, APIs, Scripting and other 3rd party applications integration with contact center. Exposure to Agile/DevOps environments/AI,Gen AI/Agentic AI Familiarity with regulatory compliance frameworks such as PCI-DSS, HIPAA, and GDPR. Excellent presentation, communication, and stakeholder management skills. Desirable: Genesys CcaaS/NICE CXone Certified Professional / Architect Cloud Contact Center Certified Professional (Amazon Connect, Google CCAI, Cisco etc.) ITIL Foundation PMP or TOGAF. Show more Show less

Role-Contact Center Solution Architect Experience - 10 to 15yrs Location - Pan India Brief about the Team: TCS Cloud Unit Contact Center is a centralized and global technology solutions team created with the vision of unlocking local access to global talent cloud, achieving end to end technology integration in solutions, increase winnability of deals and maintain one global standard. Role Definition: Ideal candidates should have excellent communication, presentation and organizational skills and the ability to write technically for solution design, product selection and strategic documentation. The candidate must have an in-depth understanding of Contact Center Technologies from both design and engineering perspective, including: Industry leading CCaaS providers (Genesys, NICE CXone, Five9, Amazon Connect, Talkdesk, Microsoft, Google CCAI and Cisco etc.) Experience in contact center adjuncts technologies like WFM (Work Force Management), Analytics, CRM and third party Business application integration, Gen AI and Agentic use case design, Contact centre Operational metrics expertise, High level Contact center process knowledge, Lager implementation and migration approach and industry knowledge. Solution architecture for global clients, requirement gathering, analysing, and formulating solution design and proposal. Document technical and business requirements, and design technical solutions. Responsibilities: Contribute to Solutioning, RFI/RFP responses with architecture input and competitive positioning. Lead the architecture, design, and delivery of enterprise-grade contact center solutions across cloud and hybrid environments (e.g., Genesys, Cisco, Amazon Connect, NICE, Five9, Talkdesk etc.). Define and Design strategy and best practices of customized Contact Center architecture and solution. Collaborate with sales teams & customer to understand requirements and propose tailored solutions. Leads technical discovery sessions and translate business requirements into solution architectures. Design end-to-end contact center solutions including voice, chat, email, social, AI/ML, bots, IVR, WFM, Analytics, Voice & screen Recording etc. Integrate third-party systems (CRMs, ERPs, AI engines) with contact center platforms leveraging APIs and integration methodology, development and scripting. To provide scalable and secure solution aligned with industry best practices. Create technical documentation, solution diagram, BOMs and SOWs Evaluate and select contact center technologies and vendors; drive proof-of-concept and pilot initiatives. Work closely with product, engineering, and delivery team to ensure successful implementation. Serve as technical advisor to clients throughout the sales and implementation process. Engage with customers to understand business challenges and map to contact center capabilities. Orchestrate and lead transformation projects to next-gen cloud contact centers (e.g., Genesys, Amazon, NICE, Five9, Talkdesk, Cisco etc.). Essential: Expertise of leading contact center platforms (Genesys, NICE CxOne, Cisco, Avaya, Amazon Connect, Talkdesk, Five9 etc.) Strong understanding of CRMs, APIs, Scripting and other 3rd party applications integration with contact center. Exposure to Agile/DevOps environments/AI,Gen AI/Agentic AI Familiarity with regulatory compliance frameworks such as PCI-DSS, HIPAA, and GDPR. Excellent presentation, communication, and stakeholder management skills. Desirable: Genesys CcaaS/NICE CXone Certified Professional / Architect Cloud Contact Center Certified Professional (Amazon Connect, Google CCAI, Cisco etc.) ITIL Foundation PMP or TOGAF. Show more Show less

Hiring for Network engineer position for Vikhroli, mumbai location. Skills and Knowledge: Cisco Routers, Firewalls – Fortinet, Sonic Wall, Juniper, Cisco, Wireless Router & Access points, OSI Model & TCP IP, IPSEC, BGP, OSPF, HSRP, NAT, VRRP, HA Strong knowledge in networks and networking products like Firewalls/L3 Switches/Routers (2 nos .) Location-Mumbai. Mush have Experience –4-year Location-( Mumbai) (FM) only Male candidate Job Type: Full-time Pay: ₹424,571.84 - ₹550,302.26 per year Application Question(s): Are you ready to work on field (client visits) Experience: Network engineering: 3 years (Preferred) Firewall- Fortinet: 2 years (Required) Location: Vikhroli, Mumbai, Maharashtra (Required) Willingness to travel: 100% (Preferred) Work Location: In person

Role-Contact Center Solution Architect Experience - 10 to 15yrs Location - Pan India Brief about the Team: TCS Cloud Unit Contact Center is a centralized and global technology solutions team created with the vision of unlocking local access to global talent cloud, achieving end to end technology integration in solutions, increase winnability of deals and maintain one global standard. Role Definition: Ideal candidates should have excellent communication, presentation and organizational skills and the ability to write technically for solution design, product selection and strategic documentation. The candidate must have an in-depth understanding of Contact Center Technologies from both design and engineering perspective, including: Industry leading CCaaS providers (Genesys, NICE CXone, Five9, Amazon Connect, Talkdesk, Microsoft, Google CCAI and Cisco etc.) Experience in contact center adjuncts technologies like WFM (Work Force Management), Analytics, CRM and third party Business application integration, Gen AI and Agentic use case design, Contact centre Operational metrics expertise, High level Contact center process knowledge, Lager implementation and migration approach and industry knowledge. Solution architecture for global clients, requirement gathering, analysing, and formulating solution design and proposal. Document technical and business requirements, and design technical solutions. Responsibilities: Contribute to Solutioning, RFI/RFP responses with architecture input and competitive positioning. Lead the architecture, design, and delivery of enterprise-grade contact center solutions across cloud and hybrid environments (e.g., Genesys, Cisco, Amazon Connect, NICE, Five9, Talkdesk etc.). Define and Design strategy and best practices of customized Contact Center architecture and solution. Collaborate with sales teams & customer to understand requirements and propose tailored solutions. Leads technical discovery sessions and translate business requirements into solution architectures. Design end-to-end contact center solutions including voice, chat, email, social, AI/ML, bots, IVR, WFM, Analytics, Voice & screen Recording etc. Integrate third-party systems (CRMs, ERPs, AI engines) with contact center platforms leveraging APIs and integration methodology, development and scripting. To provide scalable and secure solution aligned with industry best practices. Create technical documentation, solution diagram, BOMs and SOWs Evaluate and select contact center technologies and vendors; drive proof-of-concept and pilot initiatives. Work closely with product, engineering, and delivery team to ensure successful implementation. Serve as technical advisor to clients throughout the sales and implementation process. Engage with customers to understand business challenges and map to contact center capabilities. Orchestrate and lead transformation projects to next-gen cloud contact centers (e.g., Genesys, Amazon, NICE, Five9, Talkdesk, Cisco etc.). Essential: Expertise of leading contact center platforms (Genesys, NICE CxOne, Cisco, Avaya, Amazon Connect, Talkdesk, Five9 etc.) Strong understanding of CRMs, APIs, Scripting and other 3rd party applications integration with contact center. Exposure to Agile/DevOps environments/AI,Gen AI/Agentic AI Familiarity with regulatory compliance frameworks such as PCI-DSS, HIPAA, and GDPR. Excellent presentation, communication, and stakeholder management skills. Desirable: Genesys CcaaS/NICE CXone Certified Professional / Architect Cloud Contact Center Certified Professional (Amazon Connect, Google CCAI, Cisco etc.) ITIL Foundation PMP or TOGAF. Show more Show less